2011 Mercury Milan Complaint Log

THIS HAPPENED ONCE SEVERAL WEEKS AGO WITH MY WIFE OPERATING THE CAR AND NEWBORN IN THE BACK. I WASN'T IN THE CAR SO I DID NOT WITNESS THE PROBLEM. OVER THE PAST TWO DAYS I HAVE EXPERIENCED THE PROBLEM FIRST HAND SEVERAL TIMES. CAR STOPS ACCELERATING DURING NORMAL OPERATION. THE CHECK ENGINE LIGHT COMES ON, THE ACCELERATOR STOPS WORKING AND CAR BEGINS TO IDLE ERRATICALLY. THE ENGINE DOES NOT SHUT OFF. ONCE YOU COAST IN HEAVY TRAFFIC TO THE SIDE OF THE ROAD, YOU MAY TURN THE CAR OFF THEN RESTART AND DRIVE WITHOUT ISSUE FOR AN INDETERMINATE AMOUNT OF TIME (ONCE IT WAS SEVERAL WEEKS, ONCE IT WAS TEN MINUTES). THE CHECK ENGINE LIGHT WILL BE OFF AND NO CODE WILL BE LOGGED INTO THE COMPUTER. I TOOK THE CAR TO A MECHANIC TEN MINUTE AFTER AN INCIDENT AND THE COMPUTER PICKED UP NOTHING WRONG WITH THE CAR. WITH ALL THESE COMPLAINTS AND ANECDOTAL EVIDENCE, BY THIS TIME FORD AND THE NHTSA MUST BE AWARE OF THE PROBLEM. WHERE IS THE RECALL? *TR

I WAS ON THE INTERSTATE GOING 70 MILES AN HOUR AND THE ENGINE JUST QUIT THIS WAS THE SECOND TIME IT HAD HAPPENED THE FIRST TIME I HAD MY GRANDAUGHTER AND 2 GREAT GRANDCHILDREN IN THE CAR WITH ME AND WAS GOING 60 MILES AN HOUR AND THE ENGINE JUST STOPPED COULD NOT GIVE IT GAS PULLED OVER TO THE SIDE OF THE ROAD AND SHUT THE CAR OFF AND STARTED IT BACK UP AND MADE IT HOME. THE SECOND TIME I WAS ON THE INTERSTATE GOING 70 MILES AND HOUR AGAIN HAD TO PULL OVER TO THE SIDE STOP VEHICLE AND RESTART, THANK GOD I WAS NOT IN THE TRAFFIC AT COLUMBIA MISSOURI IN THE TRAFFIC WHILE TAKING MY GRANDAUGHTER TO THE DOCTOR. THE THIRD TIME IT HAPPENED I WAS TAKING MY DAUGHTER TO COLUMBIA TO THE DOCTOR AND AGAIN IT QUIT WHILE GOING 70 MILES AN HOUR HAD TO PULL OFF THE BUSY HIGHWAY AND STOP THE CAR. IT HAPPENED A 4TH TIME ON MY HUSBAND WHILE TAKING MY DAUGHTER TO THE HOSPITAL ON HIS WAY TO COLUMBIA THIS IS WITHIN 5 WEEKS SO IT IS HAPPENING ABOUT ONE TIME A WEEK BOTH OUR DAUGHTER AND GRANDAUGHTER WILL BE MAKING REGULAR TRIPS TO THE HOSPITAL AND I ALSO TRAVEL A LOT WITH THE GRAND CHILDREN WHO ARE 4 YEARS OLD AND 6 MONTHS OLD THEY ARE IN THIS VEHICLE DAILY, AND IT SCARES ME THAT I MAY NOT BE ABLE TO GET OUT OF THE WAY WHEN GOING AT THESE SPEEDS AND WHAT IF I'M PASSING ANOTHER CAR AND IT JUST DIES AND I CAN'T GET OUT OF THE WAY? FORD MOTORS IS AWARE OF THIS PROBLEM WHY NOT FIX IT, BEFORE SOMEONE GETS KILLED, WE TAKE DRUNK DRIVER OFF THE ROAD, BUT THIS IS JUST AS DANGEROUS. FOR SAFETY DO I NEED TO JUST PARK IT IN GARAGE, OUR GOLF CART IS MORE DEPENDABLE, SHOULD I JUST PARK THIS VEHICLE WHICH I JUST PURCHASED I CAN'T AFFORD ANOTHER ONE WE ARE BOTH RETIRED WE HAVE 2 FORD VEHICLES AT THIS TIME AND DROVE OUR LAST FORD TRUCK FOR OVER 10 YEARS.

RIGHT REAR TAIL LIGHT STARTED FLICKERING BRIGHT TO DIM. AFTER A COUPLE OF DAYS IT WENT OUT COMPLETELY. WAS REPLACED UNDER EXTENDED WARRANTY - BUT COST WOULD HAVE BEEN OVER $350 DOLLARS WHICH MAKES IT COST PROHIBITIVE FOR SOME I AM SURE (WHY SHOULD A "BULB" GOING OUT COST SO MUCH TO FIX). VERY POOR DESIGN AND EVEN WORSE MANUFACTURING OF PART. *TR

2011 MERCURY MILAN- ON JULY 24, 2013 , TRAVELING AT 40 MPH AND THEN DROPPED TO ABOUT 10 MPH. (WRENCH) CHECK ENGINE LIGHT CAME ON. VERY SCARY , THIS HAPPENED DURING RUSH HOUR TRAFFIC AND HAD TO PULL OVER. TURNED CAR OFF AND RESTARTED WITH NO PROBLEM. HAPPENED AGAIN ON JULY 31, 2013. THROTTLE BODY REPLACED AT DEALERSHIP. $707.97ON AUGUST 1/2013. OUT OF WARRANTY SO NOW I AM OUT OF POCKET. ONLY 39,000 MILES ON VEHICLE. *TR

ON TWO OCCASIONS ON THE SAME DAY (7/17/13), ONCE AT LOW SPEED (LESS THAN 15 MPH) AFTER TURNING INTO A PARKING LOT AND LATER THE SAME DAY AT 65 MPH ON THE HIGHWAY, MY 2011 MERCURY MILAN WENT INTO "LIMP" MODE WITH THE WRENCH LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CAR LOST ADEQUATE POWER OTHER THAN TO ESSENTIALLY COAST TO REST. ONCE AT REST, IT WOULD NOT MOVE AND THE ENGINE BEGAN TO SHAKE VIOLENTLY WHILE IDLING. UPON RESTARTING THE CAR, THE WRENCH LIGHT WENT OFF ONLY TO COME BACK ON AGAIN AFTER ATTEMPTING TO MOVE THE CAR. AT THIS POINT, I HAD IT TOWED TO THE NEAREST FORD DEALER'S SERVICE DEPT. BUT THEY WERE UNABLE TO REPLICATE THE ISSUE OR DEFINITIVELY DIAGNOSE THE PROBLEM BUT "SUSPECTED" IT MIGHT BE DUE TO THROTTLE BODY ISSUES (WHICH AS I UNDERSTAND IS CURRENTLY UNDER INVESTIGATION AS NOTED BELOW): INVESTIGATION SUBJECT : ELECTRONIC THROTTLE BODY MALFUNCTION DATE INVESTIGATION OPENED: FEB 21, 2013 DATE INVESTIGATION CLOSED: OPEN NHTSA ACTION NUMBER: PE13003 COMPONENT(S): ENGINE AS THE LOCAL FORD SERVICE DEPARTMENT WAS UNABLE TO DEFINITIVELY DIAGNOSE OR REPLICATE THE ISSUE DURING IN-SHOP TESTING OR WHILE ROAD TEST DRIVING IT THEMSELVES FOR 9 MILES, THEY RETURNED THE CAR TO ME. WHILE I WAS DRIVING HOME FROM THE DEALERSHIP, THE ISSUE OCCURRED AGAIN (LESS THAN 9 MILES AWAY).....THIS TIME AT FULL HIGHWAY SPEED (APPROX 65 MPH). ONCE AGAIN, THE CAR WENT INTO "LIMP MODE" WITH THE WRENCH LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. UPON RE-STARTING THE CAR, I WAS ABLE TO DRIVE THE REST OF THE WAY HOME WITHOUT ANY ADDITIONAL ISSUES. WHILE IT HAS NOT HAPPENED AGAIN YET (I'VE ONLY DRIVEN TO WORK THE FOLLOWING DAY SINCE ALL THIS OCCURRED), THIS ISSUE IS MOST CERTAINLY AN UNPREDICTABLE, SERIOUS DANGER TO MYSELF AS WELL AS OTHER MOTORISTS. *TR

RETURNING TO BALTIMORE FROM WORKING IN HARRISBURG PA AND DRIVING ON INTERSTATE 83 AT A RATE OF 65 MILES PER HOUR. I WAS DRIVING IN THE LEFT LANE AND THE SHOULDER WAS TO THE FAR RIGHT ON THIS PARTICULAR STRETCH OF ROAD. THE MERCURY MILAN THAT I HAD PURCHASED NO MORE THAN 2 TO 3 MONTHS PRIOR SIMPLY LOSS ALL POWER. TO FURTHER EXPLAIN THE LOSS OF POWER ( APPLYING PRESSURE TO THE GAS PEDAL DID NOTHING TO MAKE THE CAR GO FORWARD) THIS HAD ME IN A VERY DANGEROUS PLACE AS IN ORDER TO GET THE CAR SAFELY ONTO THE SHOULDER I NEEDED TO DRIFT UPHILL AND ACROSS SEVERAL LANES OF FAST MOVING TRAFFIC. FORTUNATELY I WAS ABLE TO GET THE CAR OFF THE ROAD BUT FOUND LATER THAT THE ISSUE THAT CAUSED THIS WAS A THROTTLE BODY PIECE THAT FORD KNEW HAD PROBLEMS. I HAVE THREE CHILDREN IN THE CAR WITH ME AND MY FIANCE AT THE TIME AND ALL OF OUR LIVES WERE ENDANGERED BY A PART THAT A BILLION DOLLAR COMPANY PUT INTO ITS MID- LEVEL WORKING CLASS CONSUMER VEHICLE. I HAVE NOT FELT SO DISRESPECTED AND THAT MY LIFE AND THAT OF MY FAMILY MEANT SO LITTLE TO SOMEONE AS I DID WHEN I FOUND THAT THIS IS A KNOWN ISSUE. THIS CANNOT BE SIMPLY A BUY THE PIECE AND REPLACE IT TYPE OF DEAL AS I NO LONGER TRUST THE INTEGRITY OF THE VEHICLE AS A WHOLE . AND FURTHERMORE HOW DARE FORD THINK THAT I SHOULD PAY FOR THEIR POOR CRAFTSMANSHIP IN USING A FAULTY PART. THIS PART NEEDS TO BE RECALLED AND FORD NEEDS TO BE FINED BIG TIME FOR ENDANGERING THE LIVES OF ANYONE WHO DRIVES OR RIDES IN VEHICLES WITH THIS LIMP HOME TYPE OF CONSTRUCTION. *TR

2011 MERCURY MILAN. CONSUMER WRITES IN REGARDS TO VEHICLE ISSUES. *SMD THE CONSUMER STATED WHILE DRIVING ON THE HIGHWAY, THE VEHICLE JOLTED HARD AND LOST POWER. THE WRENCH AND ENGINE LIGHT ILLUMINATED. THE CONSUMER STOPPED THE VEHICLE IN THE MIDDLE OF TRAFFIC AND PUT IT IN PARK, THEN RE-STARTED IT. WHEN SHE RE-STARTED THE VEHICLE, SHE DROVE A FEW FEET AND THE RPM'S WENT TO 5,500 AND THE VEHICLE JERKED FOR MILES, UNTIL SHE WAS ABLE TO PULL OVER TO A SAFE PLACE. THE CONSUMER STATED SHE EXPERIENCED THE FAILURE THREE TIMES.

DRIVING 2011 MERCURY MILAN 65MPH ON INTERSTATE (IN CONSTRUCTION ZONE) VEHICLE JOLTED HARD AND WITH LOSS OF ACCELERATION. THERE WAS NOT ENOUGH ACCELERATION TO GET TO A SAFE SPOT AND TRAFFIC WAS HEAVY SO I CAME TO A SLOW JERKING STOP WITH SEMIS HONKING, PASSING BY AND TEN CARS SCREECHING TO A STOP BEHIND VEHICLE. WRENCH LIGHT AND MOTOR LIGHT CAME ON IN MESSAGE CENTER. I HAD TO COME TO A STOP IN THE MIDDLE OF TRAFFIC TO PUT INTO PARK AND THEN RESTART MY CAR. WHEN I RESTARTED IT AND DROVE A FEW FEET THE RPM?S FLEW TO 5,500 AND THE CAR JERKED FOR MILES UNTIL I COULD GET OUT OF CONSTRUCTION ZONE AND PULL OVER TO A SOMEWHAT SAFE SPOT. MY MERCURY MILAN ONLY HAS 48,000 MILES. THIS SCARY OCCURRENCE HAS HAPPENED 3 TIMES NOW, ONCE ON ANOTHER HIGHWAY AND ANOTHER ON A RESIDENTIAL ROAD. EVEN AFTER GETTING THE THROTTLE BODY DIAGNOSED AND REPLACED THIS IS STILL AN ISSUE. I AM TAKING IT TO THE FORD DEALERSHIP FOR THE FOURTH TIME WITH HOPES THAT THEY CAN FIX THE PROBLEM. I AM SCARED TO EVEN DRIVE THE CAR. IT IS NOT SAFE AND I WILL BE VERY DISPLEASED WITH FORD IF THERE IS NOT A RECALL CONSIDERING HOW DANGEROUS THIS MANUFACTURED PRODUCT IS. THANK YOU FOR YOUR COOPERATION AND I HOPE NO ONE GETS HURT BECAUSE OF THIS ISSUE THAT SO MANY PEOPLE SEEM TO BE HAVING AS WELL. *TR

TL* THE CONTACT OWNS A 2011 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THERE WAS A SUDDEN LOSS OF POWER AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 38,400 AND THE CURRENT MILEAGE WAS. 39,000.

JUST DRIVING AND ENGINE CUTS OFF DUE TO BAD THROTTLE BODY. *TR

WHILE WE WERE DRIVING THE VEHICLE, THE BLOWER MOTOR FOR THE AIR CONDITIONER SHUT ITSELF OFF THEN CAME BACK ON AND IT WAS BLOWING WHITE SMOKE OUT OF ALL OF THE VENTS. WE HAD TO PULL OVER TO THE SHOULDER OF THE ROAD AND SHUT OFF THE CAR IN ORDER TO STOP THE WHITE SMOKE FROM COMING THROUGH THE VENTS. THE HVAC BLOWER CONTROL MOTOR UNIT HAD STARTED BURNING AND FAILED TO DISENGAGE THE BLOWER MOTOR WHILE IT WAS BURNING. ADDITIONALLY THE VEHICLES 40A FUSE AND 30A ISO RELAY DID NOT WORK PROPERLY, IF WE DID NOT SHUT OFF THE CAR IT WOULD HAVE CONTINUED TO BURN. THIS IS THE SECOND INSTANCE OF THIS HAPPENING TO OUR MERCURY, THE FIRST TIME WE WERE PARKED AND WHEN WE TURNED THE CAR ON IT STARTING BLOWING WHITE SMOKE AND SMELLED OF BURNT ELECTRONICS AND OZONE FROM AN ELECTRICAL FIRE IN THE CAB. WHEN WE HAD A FORD SERVICE CENTER LOOK AT THE VEHICLE, WE WERE TOLD THIS IS A COMMON PROBLEM WITH THIS TYPE OF VEHICLE. AND THAT THE CONTROL UNIT IS BEING USED LIKE A FUSE TO THE BLOWER MOTOR. *TR

I BROUGHT MY 2011 MERCURY MILAN FROM SANDY SPRINGS FORD LAST YEAR. THE VEHICLE NOW HAS 60K MILES ON IT AND I AM EXPERIENCING STALLING/ACCELERATION PROBLEMS WHICH ARE HAPPENING MORE FREQUENTLY SINCE THE INITIAL FAULT. WHEN DRIVING MY CAR DECELERATES AND I CANNOT PICK UP SPEED SO THE CAR EVENTUALLY STOPS. THE WRENCH LIGHT CAME ON INDICATING SOMETHING WAS WRONG. THIS HAPPENED TO ME 4 FOUR TIMES SINCE LAST WEEK (3 TIMES ON THE HIGHWAY) AND I HAD TO HURRY UP AND PULL MY VEHICLE OVER ON THE SIDE OF THE HIGHWAY AS THE SPEED DECELERATED AND BEFORE IT STOPPED (DANGEROUS). I TOOK MY CAR TO THE DEALERSHIP TODAY AND THAT SAID THAT IT WAS A THROTTLE BODY ISSUE AND THAT FORD HAS BEEN RECEIVING NUMEROUS COMPLAINTS REGARDING THROTTLE BODIES. I AM HIGHLY CONCERNED FOR THE SAFETY OF MYSELF AND OTHERS DRIVING THESE FORD VEHICLES. *TR

LEFT BRAKE LIGHT STAYS ON WHEN LIGHTS ARE ON AND BRAKE IS NOT DEPRESSED. *TR

ON SEVERAL OCCASIONS I WILL BE DRIVING MY CAR AND IT BEGINS TO SHAKE AND CUT OFF. THE BATTERY LIGHT COMES ON AND A WRENCH WILL APPEAR NEXT TO THE PARKING LIGHT. I WAS STOPPED AT A STOP LIGHT, ONCE THE LIGHT CHANGED I TOOK MY FEET OFF THE BREAK AND PUSHED ON THE GAS. MY CAR STALLED THEN SHOOK AS I DROVE FORWARD THROUGH THE INTERSECTION MY CAR CUT OFF AGAIN. I HAD TO URGENTLY PUT ON MY FLASHERS. I HAVE A CHILD AND THAT US VERY DANGEROUS. I TRIED STARTING MY CAR AGAIN AND IT MADE THE SOUND AS IF IT WERE GOING TO START BUT IT DIDN'T. THE BATTERY LIGHT CAME ON AGAIN. I TRIED ANOTHER TIME AND IT WORKED. I BEGAN DRIVING FOR NO MORE THAN 3 MINUTES AND MY CAR SHUT OFF AGAIN. I TURNED INTO A PARKING LOT AND TRIED TO START MY CAR. WE SAT THERE FOR 5 MINUTES. THE I DROVE TO WALMART WHICH IS USUALLY ONLY A FEW MINUTES AWAY. MY CAR SHUT OFF AT 4 LIGHTS ON THE WAY TO WALMART, AND PULLING INTO THE WALMART PARKING LOT, 4 LIGHTS ON THE WAY HOME. THIS WAS ALL IN ONE DAY. I AM SO AFRAID TO GET ON THE HIGHWAY BECAUSE MY CAR COULD GO OUT WHILE I'M DRIVING AND SOMEONE MAY RUN INTO THE BACK OF MY CAR. *TR

I HAD FIVE SEPARATE INCIDENTS WHERE MY 2011 MERCURY MILAN LOST ALL POWER AND ACCELERATION BEFORE I WAS ABLE TO TAKE IT TO A DEALERSHIP. TWICE RIGHT WHEN I STARTED MY VEHICLE THE CAR HAD NO POWER TO MOVE FROM PARK AND THE WRENCH LIGHT WAS ON. WHEN I SHUT IT OFF AND TURNED IT BACK ON IT STRUGGLED TO START AT FIRST BUT THEN STARTED AND DROVE NORMALLY. THE OTHER THREE TIMES I WAS DRIVING DOWN THE STREET (LUCKILY NOT A HIGHWAY) AT AROUND 40 MPH AND ALL OF A SUDDEN THE CAR SHOOK, THE WRENCH LIGHT CAME ON, AND I LOST ALL ACCELERATION AND POWER. I QUICKLY TURNED MY HAZARDS ON AND COASTED TO THE SIDE OF THE ROAD WHERE I SHUT OFF THE CAR. AGAIN WHEN I STARTED THE VEHICLE IT STRUGGLED A BIT BUT THEN STARTED NORMALLY AND THE WRENCH LIGHT WENT OFF AND DROVE LIKE NOTHING HAD HAPPENED. I ONLY GOT ABOUT 2 MILES DOWN THE ROAD WHEN IT LOST POWER AGAIN...AND THEN AGAIN. WHEN I TOOK IT TO THE DEALERSHIP THEY SAID IT WAS A THROTTLE BODY ISSUE AND THAT THE FUSIONS/MILANS HAVE BEEN HAVING THIS PROBLEM. I WAS SHOCKED THIS WASN'T COVERED UNDER MY 5 YR 60,000 MILE WARRANTY. WHAT WAS EVEN MORE TROUBLING IS THE FACT THERE HAS NOT BEEN A RECALL ON THIS PART GIVEN THE HUGE PROBLEM WITH IT. COME ON FORD, REALLY? IS IT GOING TO TAKE SOMEONE GETTING HURT OR WORSE KILLED BEFORE YOU ISSUE THE RECALL? ALL YOU HAVE TO DO IS SEARCH THIS ISSUE AND YOU WILL FIND DOZENS OF REPORTS AND FORUMS WITH PEOPLE HAVING THE SAME PROBLEM. LUCKILY THE DEALERSHIP I WAS ABLE TO GET MY VEHICLE TO (I TOOK IT TO THE CLOSEST ONE TO MY HOME BECAUSE I WAS AFRAID OF LOSING POWER WHILE ON THE HIGHWAY AND POSSIBLY GETTING IN A WRECK) WAS ABLE TO GET THE PART IN ABOUT 7 DAYS EVEN WITH IT BEING BACK ORDERED. IN TOTAL I ENDED UP DROPPING ABOUT $400 TO REPLACE IT. I'D BE VERY DISAPPOINTED IN FORD IF A RECALL WASN'T ISSUED AND I DIDN'T GET THIS MONEY BACK. *TR

TL* THE CONTACT OWNS A 2011 MERCURY MILAN. THE CONTACT STATED THAT THE PASSENGER BRAKE LIGHT REMAINED ILLUMINATED WHEN THE BRAKE PEDAL WAS NOT DEPRESSED AND LEFT BRAKE LIGHT FAILED INTERMITTENTLY. THE CONTACT REPAIRED THE BRAKE LIGHT MOUNTING UNIT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 48,000. ..UPDATED 07-17-13 *BF

AFTER DRIVING ABOUT 28 MILES THE CAR LOST POWER WHILE GOING DOWNHILL AT 75 MPH ON THE FREEWAY. THE "TOOL WRENCH" LIGHT CAME ON AND THE CAR CONTINUED TO LOSE SPEED. PULLED INTO THE EMERGENCY LANE AND PUT THE VEHICLE IN PARK. PUT IT BACK IN DRIVE AND THE RPM JUMPED FROM 900-1100 RPM AND CAR SURGED AT ABOUT 3-5 MPH; IT WOULD NOT GO FASTER THAN 10 MPH. STOPPED AND PUT IT BACK INTO PARK AND TURNED OFF THE IGNITION AND LET THE CAR SIT FOR ABOUT 1 MINUTE. RESTARTED THE CAR AND IT STARTED VERY ROUGHLY, IT DID SMOOTH OUT AND IDLED AT 1000 RPM. THE "TOOL WRENCH" LIGHT WAS NO LONGER ON AND THE CAR DROVE NORMALLY THE REST OF THE WAY HOME WHICH WAS ABOUT 11 MILES. THE CAR HAS ALMOST 59K MILES ON IT. *TR

2011 MERCURY MILAN. TRAVELING ON I-494 IN MINNEAPOLIS DURING RUSH HOUR TRAFFIC GOING 60MPH. VEHICLE JOLTED HARD, WRENCH LIGHT CAME ON AND ALL ACCERLATION WAS LOST. THANKFULLY I WAS IN THE OUTSIDE LANE AND WAS ABLE TO COAST OFF THE ROAD. ONCE PARKED THE CAR WAS IDLING VIOLENTLY. TURNED OFF CAR, WAITED A MINUTE AND STARTED BACK UP. STARTED FINE AND CONTINUED ON MY WAY. MADE IT 40 MILES BEFORE IT HAPPENED AGAIN. THIS TIME THE CHECK ENGINE LIGHT CAME ON AND STAYED ON. TURNED OFF AND BACK ON AND WAS ABLE TO GET HOME. ONCE I GOT HOME, DID A QUICK GOOGLE SEARCH AND FOUND NUMEROUS POSTINGS AND COMPLAINTS ABOUT THE THROTTLE BODY BEING DEFECTIVE AND REQURING REPLACEMENT AT COST TO THE OWNER. BROUGHT THE CAR TO THE DEALERSHIP WHERE I BOUGHT IT. ENCOUNTERED THE SAME ISSUE TWICE DURING THE 25 MILE DRIVE TO THE DEALERSHIP. TOLD DEALERSHIP THAT I AM CERTAIN IT IS THE THROTTLE BODY, THEY CHECKED AND FOUND ERROR CODE P2111 AND REPLACED THE THROTTLE AND GASKET. VERY FRUSTRATING TO SEE THIS IS A SOMEWHAT COMMON ISSUE IN MILANS AND FUSIONS. CAR ONLY HAS 50K MILES ON IT. *TR

I WAS DRIVING ON THE INTERSTATE WHEN THE CAR SUDDENLY STOPPED ACCELERATING. A WRENCH APPEARED ON THE DASHBOARD. I HAD TO BRAKE TO A STOP ALONG THE SIDE OF THE INTERSTATE. I RESTARTED THE CAR AND IT SEEMED TO WORK FINE. THIS WAS WEDNESDAY. THE SAME THING HAPPENED AGAIN ON FRIDAY AND THEN AGAIN ON MONDAY. AT THAT POINT I TOOK IT TO THE FORD SERVICE CENTER. THEY HAD TO REPLACE THE THROTTLE BODY, COSTING ME OVER $430. ADDITIONALLY, HAD ANY OF THE ROADS BEEN BUSIER OR HAD NO PLACES TO PULL OVER, AN ACCIDENT EASILY COULD HAVE OCCURRED. *TR

I HAD JUST PULLED OUT OF MY DRIVEWAY, PUSHED ON THE GAS, AND THE CAR STARTED SPUTTERING AND JERKING AND CAME TO A STOP. THE "WRENCH" LIGHT AND "CHECK ENGINE" LIGHT WERE LIT UP ON THE DASH.THINKING PERHAPS JUST A FLUKE, I TURNED THE CAR OFF FOR A FEW MINUTES, THEN TURNED IT BACK ON AND LET IT IDLE FOR A MINUTE. THE WRENCH AND ENGINE LIGHT WERE NO LONGER DISPLAYED, SO I DROVE AGAIN.MY MAX SPEED WAS MAYBE 15 OR 20 MPH. NOT 30 SECONDS LATER, THE CAR AGAIN DID THE SAME THING, WITH THE WRENCH AND ENGINE LIGHTS COMING ON. LUCKILY I WAS AT A STOP SIGN AND IN A RESIDENTIAL NEIGHBORHOOD. I TURNED THE CAR OFF AGAIN, AND DROVE BACK HOME THIS TIME. IT WAS REALLY SCARY. LUCKILY I WASN'T DRIVING ON THE INTERSTATE AT A HIGH RATE OF SPEED! DEFINITELY A SAFETY ISSUE HERE! A FRIEND OF MINE WITH A COMPUTER DIAGNOSTIC THING, CAME OVER AND TESTED THE CAR ABOUT AN HOUR LATER. THE ERROR CODE WAS THROTTLE ACTUATOR CONTROL SYSTEM. MY FRIEND CLEARED OUT THE CODE AND I WAS ABLE TO DRIVE IT AROUND THE BLOCK WITHOUT IT HAPPENING AGAIN. I PLAN ON TAKING IT TO THE DEALERSHIP TOMORROW. ACCORDING TO THESE SIMILAR COMPLAINTS, IT APPEARS TO BE THE THROTTLE BODY AND NOT A CHEAP FIX! *TR

TL* THE CONTACT OWNS A 2011 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE DECELERATED THEN STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE OCCURRED A SECOND TIME. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE THROTTLE WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 41,400. *TR

THROTTLE BODY ASSEMBLY FAILURE ON THE 211 MERCURY MILAN PREMIER 3.0 V6 ENGINE. CAR ENTERED "LIMP" MODE. VEHICLE MAY BE RESTARTED AFTER COMING TO A COMPLETE STOP, PLACING THE TRANSMISSION IN THE PARK POSITION, TURNING OFF THE ENGINE AND RESTARTING. FORD SERVICED THE THROTTLE BODY WITH A CHEMICAL CLEANER IN EARLY MAY. THE VEHICLE PERFORMED SATISFACTORY FOR THE MONTH OF MAY. BEGINNING IN JUNE, THE VEHICLE BEGAN TO ENTER "LIMP" MODE MULTIPLE TIMES ON A DAILY BASIS. I BEGAN TRACKING THE OCCURRENCES IN MID-JUNE AND THE THROTTLE BODY HAS FAILED ON 31 DIFFERENT OCCASIONS. FAILURE MAY OCCUR AT ANY TIME OR AT ANY SPEED. INCIDENTS HAVE OCCURRED FROM A STANDING START OR AT INTERSTATE SPEEDS OF 70 MPH. THERE IS NO OPTION OTHER THAN TO ALLOW THE VEHICLE TO COAST TO A STOP AND FOLLOW THE PROCEDURES MENTIONED ABOVE. THIS IS A VERY DANGEROUS SITUATION WHEN TRAVELING AT ANY SPEED, ESPECIALLY INTERSTATE SPEEDS. IF A LOCATION TO PULL OVER IS NOT AVAILABLE, YOU ARE A HAZARD TO ANY FOLLOWING TRAFFIC. I HAVE CONTACTED FORD FOR FINANCIAL ASSISTANCE AND THEY DECLINED TO PAY FOR THE REPAIRS. *TR

I WAS SITTING AT A RED STOP LIGHT, AND THEN THE TRAFFIC LIGHT TURNED GREEN. I LIGHTLY PRESSED THE GAS BUT THE CAR WOULD NOT GO, AND ALL A SUDDEN I LOOKED DOWN AND THE CHECK ENGINE LIGHT IS ON. I PULLED OVER TO THE SIDE OF THE ROAD (WHILE TURNING HAZARD LIGHTS ON), PLACED CAR IN PARK, AND TURNED THE CAR OFF. I TURNED THE CAR BACK ON (STARTED JUST FINE) AND ATTEMPTED TO GO AGAIN TO GET TO A SAFER DESTINATION (WAS RIGHT IN THE MIDDLE OF THE INTERSECTION). THE CHECK ENGINE LIGHT REMAINED ON AND THE CAR WOULD NOT GO ANY FASTER THAN ROUGHLY 5 MILES PER HOUR. THEN THE WRENCH LIGHT CAME ON (WHICH APPARENTLY MEANS A TRANSMISSION PROBLEM). I PULLED THE CAR OVER AGAIN AND CALLED FOR HELP. EVENTUALLY I GOT THE CAR INTO A PARKING LOT (MEANWHILE TRAVELING AT ABOUT 5 MILES PER HOUR AND BLOCKING 5 O' CLOCK RUSH HOUR TRAFFIC). CAR HAD TO BE TOWED TO NEARBY SHOP. THEY TOLD ME THE THROTTLE BODY HAD QUIT WORKING (STUCK CLOSED) AND THE CAR WAS NOT GETTING ENOUGH AIR INTO THE GAS FOR THE CAR TO RUN PROPERLY. 400.00$ LATER, IT WAS FIXED. I HAVE HAD THE CAR FOR A LITTLE OVER A YEAR AND PUT ABOUT 10,000 MILES ON IT SINCE PURCHASE. RIDICULOUS. *TR

I BOUGHT MY MILAN AT A USED FORD DEALER WHEN THE CAR WAS 2 YEARS OLD. WHEN I WAS DRIVING OFF OF THE LOT MY HUSBAND WAS FOLLOWING ME AND NOTICED THAT THE BRAKE LIGHT ON THE PASSENGER SIDE WAS OUT. ONE YEAR LATER THE BRAKE LIGHT ON THE OTHER (DRIVER) SIDE IS OUT. THE CAR IS NO LONGER UNDER FACTORY WARRANTY AND THE DEALER SAID IT WOULD COST TOTAL OF 417.00. THIS OBVIOUSLY IS A SAFETY ISSUE THAT SHOULD BE ADDRESSED. *TR

VEHICLE LOST ALL POWER AND RPM DROPPED BELOW 1000, ENGINE WOULD NOT RESPOND TO ACCELERATOR DEPRESSION. THE CHECK ENGINE LIGHT CAME ON AND I HAD THE TROUBLE CODES ANALYZED AND IT WAS THE THROTTLE BODY PART THAT WAS DEFECTIVE. I CALLED THE DEALERSHIP WHERE I PURCHASED THE CAR FROM AND THEY INFORMED ME THAT PARTICULAR PART WAS ON BACK ORDER AND THAT THEY HAVE HAD NUMEROUS VEHICLES WITH THAT PROBLEM. *TR

TRANSMISSION ISSUES: PROBLEM MAINLY OCCURS WHEN SHIFTING FROM 2ND TO 3RD GEAR WHILE IN "DRIVE" OR AUTOMATIC MODE. UNDER SLOW TO MODERATE ACCELERATION, THE ENGINE RPMS GO UP TO APPROXIMATELY 3,500 PROCEEDING TO SHIFT ABRUPTLY INTO 3RD GEAR. THIS ISSUE CAN BE REPLICATED WHETHER THE VEHICLE IS AT NORMAL OPERATING TEMP OR BELOW. THIS HAS CAUSED WHEEL SPIN WITH WET AND SNOW COVERED ROADS RESULTING LOSS OF CONTROL/ SKIDDING WHILE TURNING UNDER THE ABOVE CIRCUMSTANCES. THE HARD SHIFTING WAS NOTICED THE DAY I BOUGHT THE VEHICLE AND MORE SO DURING THE LAST SNOW FALL WHEN IT BECAME A CONCERN! *TR

2011 MERCURY MILAN. CONSUMER WRITES IN REGARDS TO PARTIAL ENGINE FAILURE IN VEHICLE AND SEEKS REIMBURSEMENT. *SMD THE CONSUMER STATED AT APPROXIMATELY 48,415, THE ENGINE STARTED GOING TIN A VERY ROUGH LOW RPM MODE. THE CONSUMER STATED THE WRENCH LIGHT AND ENGINE LIGHT ILLUMINATED AND THE VEHICLE RAN FINE UNDER 40 MPH. THE DEALER REPLACED THE THROTTLE BODY AND CABIN AIR FILTER.

I HAVE EXPERIENCED THIS PROBLEM TWICE. THE CAR LOSES POWER, TRAVELING AT 65MPH ON HIGHWAY AND CAR LOST ALL POWER. THE WRENCH LIGHT CAME ON. PULLED OVER, TURNED CAR OFF AND RESTARTED. LIGHT WENT OFF AND CAR WAS DRIVABLE. THE SECOND TIME OCCURRED WHILE CAR WAS STOPPED AND WHEN I PROCEEDED TO ACCELERATE, THE CAR HAD NO POWER. I TOOK IT TO THE FORD DEALER AND THEY SAID THE THROTTLE BODY NEEDED TO BE REPLACED AS IT HAD A SHORT. THIS WAS NOT INCLUDED IN MY POWERTRAIN WARRANTY. I HAVE READ INFO ON THIS AND IT APPEARS THAT IT IS BECOMING MORE COMMON. IT IS TOO DANGEROUS TO BE LOSING POWER WHILE DRIVING ON A FREEWAY AND LOSE ALL POWER. THIS CAR ONLY HAD 36,500 MILES SO NO REASON UNLESS IT IS A DEFECTIVE PART. *TR

WAS STOPPED AT A TRAFFIC LIGHT. AFTER THE LIGHT TURNED GREEN I APPLIED THE GAS PEDAL AND THE CAR SLOWLY PRECEDED I WAS UNSURE I WOULD MAKE IT THROUGH THE INTERSECTION I PULLED TO THE SIDE. I WAS ABLE TO RESTART CAR AND IT ACCELERATED NORMALLY. LUCKILY NO ONE REARENDED ME. *TR

TL* THE CONTACT OWNS A 2011 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH AND MAKING A RIGHT TURN, THERE WAS AN ABNORMAL SOUND COMING FROM THE FRONT OF THE VEHICLE. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE DRIVING AT LOW SPEEDS AND MAKING LEFT OR RIGHT TURNS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LOWER CONTROL ARMS WERE LOOSE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

I WAS DRIVING AT ABOUT 70 MPH ON I-70, WHEN THE CAR LOST ALL ENGINE POWER, LIKE IT DIED, I WAS FORTUNATELY GETTING READY TO EXIT, AND WAS IN THE RIGHT LANE,SO COASTED THE CAR OFF TO THE SIDE. A WRENCH LIGHT CAME ON, HAD IT TOWED TO DEALER, WHO SO FAR CANNOT DUPLICATE IT OR GET A CODE FOR IT TO SHOW. HE WANTS TO KEEP IT AWHILE TO FIGURE IT OUT. I AM ADVANCE COMPLAINING SINCE I HAVE SEEN THIS PROBLEM ON HERE FOR ANOTHER MILAN, AND HAVE FOUND THE SAME COMPLAINT ON THIS SITE 21 TIMES FOR THE SISTER CAR TO THIS, THE FORD FUSION. IT HAS BEEN THE "THROTTLE BODY" THAT WAS BAD ON THE OTHERS. IT IS VERY DANGEROUS, WHATEVER IT IS. ALSO THIS CAR HAS ROLLED THE WINDOWS DOWN BY ITSELF, WHEN I HAVE BEEN IN A STORE. IT WAS RAINING AND WHEN I CAME OUT BOTH MY FRONT WINDOWS WERE DOWN, AND INTERIOR WAS WET. THEY WERE UP , SINCE IT WAS RAINING,WHEN I LOCKED IT AND LEFT. *TR

TL* THE CONTACT OWNS A 2011 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WENT INTO LIMP MODE WITHOUT ANY WARNINGS. THE CONTACT MENTIONED THAT HE HAD TO TURN OFF AND RESTART THE VEHICLE IN ORDER TO TEMPORARILY REMEDY THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS 51,000.

AUGUST 2012 - DRIVING APPROXIMATELY 35 MPH AND THE VEHICLE SUDDENLY JERKED AND THE SAFE MODE LIGHT AND ENGINE LIGHT TURNED ON AND I COULD NO LONGER ACCELERATE. PUT CAR IN NEUTRAL, THEN STOPPED, PUT IT IN PARK. TURNED ENGINE OFF, THEN WAITED A COUPLE OF MINUTES AND TRIED AGAIN. IT STARTED, BUT AFTER ACCELERATING PAST 10 MPH, IT DID THE SAME THING. AFTER 3 ATTEMPTS, THE VEHICLE WENT BACK TO NORMAL DRIVING CONDITION. THE ENGINE LIGHT WENT OUT ON ITS OWN. JULY 2013 - DRIVING ON THE HIGHWAY WITH CRUISE CONTROL SET TO 64 MPH, SAME THING HAPPENED BUT WAS QUITE SCARY BECAUSE WE WERE ON THE HIGHWAY WHICH WAS BUSY AND WE HAD TO GET OVER TO THE SHOULDER AND THEN ONCE WE WERE ATTEMPTING TO ACCELERATE, WE HAD TO TRY TO MERGE WITH BUSY TRAFFIC. THE ENGINE LIGHT IS ON SO WE WERE ABLE TO HAVE THE ISSUE DIAGNOSED AND IT IS A FAULTY THROTTLE BODY THAT NEEDS REPLACED. *TR

TL* THE CONTACT OWNS A 2011 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE JERKED AND THE WRENCH WARNING ICON ILLUMINATED. THE CONTACT COASTED TO THE SIDE OF THE ROAD TO RESTART THE VEHICLE. THE VEHICLE WAS RESTARTED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE THROTTLE BODY CONTROL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.

I WAS DRIVING ON A HIGHSPEED ROAD WHEN SUDDENLY THERE WAS NOTHING HAPPENING WHEN I PRESSED THE GAS. A SMALL WRENCH CAME ON THE DASH. THE OWNER'S MANUAL SAID THROTTLE/TRANSMISSION PROBLEM. HAD WE BEEN IN THE PASSING LANE WE PROBABLY WOULD HAVE BEEN REAR-ENDED AND KILLED! AS IT WAS, I WAS ABLE TO COAST OVER TO THE SHOULDER OF THE ROAD AND EVENTUALLY PULL INTO A PARKING LOT. I TURNED OFF THE CAR, WAITED A FEW MINUTES AND TURNED IT BACK ON. I WAS ABLE TO DRIVE ABOUT 5 MILES BEFORE THE SAME THING HAPPENED AGAIN. I LEFT THE CAR IN A PARKING LOT. I HAVE ONLY OWNED THE CAR FOR 29 DAYS! I FEEL THIS IS A DEFINITE SAFETY HAZARD AND SHOULD BE LOOKED INTO. *TR

TL* THE CONTACT OWNS A 2011 MERCURY MILAN. THE CONTACT WAS DRIVING 10 MPH WHEN THE VEHICLE ACCELERATED ABNORMALLY AS HE DEPRESSED THE BRAKES AND SHIFTED INTO NEUTRAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO RAN A DIAGNOSTIC TEST BUT COULD NOT DUPLICATE THE FAILURE. THE DEALER KEPT THE VEHICLE FOR TWO WEEKS WITH A FLIGHT RECORDER HOOKED TO THE ENGINE, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED WHO STATED HE HAS TO TAKE THE VEHICLE TO THE DEALER FOR THEM TO INSPECT THE FAILURE. THEY OFFERED NO OTHER ASSISTANCE. THE FAILURE MILEAGE WAS 7,000 AND THE CURRENT MILEAGE WAS 16,500. UPDATED 08/03/12*LJ THE CONSUMER STATED THE SUDDEN ACCELERATION OCCURRED ON FOUR SEPARATE OCCASIONS. UPDATED 08/07/12