2007 Mercury Mountaineer Tires & Wheels Problems

My husband had purchased 4 brand new COOPER TIRES EVOLUTION H/T M+S size P235 / 65 R 18 a number of years ago. My husband has since passed away. I cannot find my sales receipt due to the fact my husband had paid for the tires in question. I do not know what he did with the sales receipt. I have a few good-faith efforts and attempts to bring this matter to COOPER TIRES but each and every time I got the same reply from them "NO we cannot help you. We will not be able to warranty your tires for you......we need a sales receipt......" I had my good friend take my vehicle to a local tire dealer and installer recommended by COOPER TIRES and this tire dealer found that: (1) all 4 COOPER TIRES on my vehicle look and are brand new (2) tire tread depth on all 4 COOPER TIRES on my vehicle are 8/32 " (3) three COOPER TIRES on my vehicle show a DOT date code of 2017 and one COOPER TIRE on my car shows a DOT date code of 3817 (4) all four COOPER TIRES on my vehicle have numerous cracks on the sidewall of the tires which is a manufacture defective and COOPER TIRES should replace all 4 tires on my car (5) the right-rear COOPER tire on my vehicle is leaking air from the sidewall due to the cracks. (6) COOPER TIRES should under the law include my tires under their national recall list because the COOPER TIRES on my vehicle have the same (1) make and model tire (2) the exact same size tire (3) all 4 COOPER TIRES on vehicle were made in the same factory as the rest of the recall tires (4) three of the COOPER TIRES on my vehicle have an issue with the date code (see recall NHTSA Campaign Number: 21T014000 for more info). I could go on and on but I think you get the idea. Also, I will hold COOPER TIRES legally liable if I get into a car accident due to its manufacture defective COOPER tires. The exact dates my good friend has contacted COOPER TIRES are: (1) May 01, 2024 (four times); (2) May 02, 2024 (three times). I asked for a call back but nobody returned my call.

PURCHASE 4 NEW TIRES MARCH 9, 2013 FROM OUR LOCAL MR. TIRE IN MARION OHIO. THEY STARTED GOING BAD THIS SUMMER. WENT TO MANAGER AND WAS TOLD YOU NEVER HAD THEN ROTATED AS TOLD. WE DID GO AFTER 6 MONTHS OF PURCHASE AND TOLD TO COME BACK NEXT DAY SINCE THEY WERE TOO BUSY THAT DAY. THEY WERE NOT NICE AND I CALLED TIRE COMPANY GITI TIRE AND WAS TOLD TO HAVE THE STORE CALL THEM WHICH MR. TIRE NEVER DID, MANY LIFE EVENTS HAVE HAPPENED SINCE THEN AND NEVER WENT BACK. THE TWO BACK TIRES NOW HAVE SHARP METAL COMING THRU AS FOUND BY MY SON WHEN I ALMOST WRECKED IN THE RAIN YESTERDAY. THE TWO FRONTS ARE GOING BALD. THE TIRES ARE RUNWAY ENDURO 816 - P235/65R18. THEY HAVE 18, 660 MILES ON THEM WITH A 40,000 MILE WARRANTY. I DO NOT HAVE THE MONEY TO REPLACE 4 NEW TIRES. *TR

DISCOUNT TIRE COMPANY INFORMED ME THAT THEY HAD A TECHNICAL BULLETIN - WHEEL ADVISORY THAT SAID; "DO SERVICE THE MERCURY MOUNTAINEER 18" OE WHEELS (2005 AND NEWER) THEY FOUND IN TESTING THAT THE FRONT BEAD HUMP HAS A RIDGE ON THE BALCONY LEDGE WHICH CAN CAUSE BEAD DAMAGE WHEN MOUNTING. TESTS WERE CONDUCTED WHERE SEVERAL TYPES OF TIRES WERE MOUNTED AND INFLATED ON THE OE WHEELS. THE ONLY TIRE THEY WERE ABLE TO SEAT AT (50PSI) WAS THE ORIGINAL EQUIPMENT MICHELIN. AFTER MOUNTING AND FOUND THAT IT HAD A DAMAGED BEAD. DURING THE TEST, THEY WERE NOT ABLE TO GET A TIRE TO SEAT WITHOUT DAMAGING THE BEAD. THE RECOMMENDATION: DO NOT SERVICE THESE WHEELS. CENTRAL FLORIDA LINCOLN DEALER (FORMERLY CENTRAL FLORIDA LINCOLN MERCURY) DID NOT HAVE ANY SERVICE BULLETIN ON THIS PROBLEM. THE ONLY WAY I COULD GET NEW TIRES FOR MY MERCURY MOUNTAINEER WAS TO BUY NEW 17" WHEELS AND HAVE NEW TIRES MOUNTED ON THEM. *TR