2009 MINI Cooper Complaint Log

I WAS DRIVING ON THE HIGHWAY 12/04/2014 WITH CRUISE CONTROL ACTIVE GOING ABOUT 75 MPH. A TRUCK IN FRONT OF ME BECAME TOO CLOSE BECAUSE HE WAS GOING SLOWER. MY CAR BEGAN ACCELERATING AND I HIT THE BRAKE TO SLOW DOWN, AND DE-ACTIVATE THE CRUISE CONTROL. HOWEVER NOTHING HAPPENED AND MY MINI-COOPER CONTINUED TO ACCELERATE AND I HIT THE REAR END OF THE TRUCK. I USED THE CRUISE CONTROL ON/OFF AND TURNED OFF THE CRUISE CONTROL AND I STOPPED ACCELERATING. I CHANGED LANES TO PULL OVER, HOWEVER I HAD NO BRAKES. I EXITED THE HIGHWAY AS THERE WAS A BIG HILL, HOWEVER WITH NO BRAKES I WENT FLYING THROUGH AN INTERSECTION WHILE HONKING MY HORN, AND THROUGH THE RED LIGHT. THE ONLY OPTION WAS BACK ON THE HIGHWAY AFTER THE LIGHT AND I EVENTUALLY SLOWED DOWN AND THEN USED THE EMERGENCY BRAKE TO STOP. I REALLY PANICKED AND THOUGHT I WAS GOING TO DIE. THE TRUCK HAD NO DAMAGE, HOWEVER THE MINI-COOPER GOT A DENT ON THE HOOD. THIS ALSO HAPPENED BRIEFLY ABOUT A MONTH AGO, WHERE I HIT THE BRAKE AND MY MINI CONTINUED TO ACCELERATE WHILE IN CRUISE CONTROL, HOWEVER WHEN I TURNED OFF THE CRUISE CONTROL THAT TIME, THE BRAKES WERE FINE AND I HAD A CLOSE MISS OF REAR ENDING ANOTHER CAR. IN HINDSIGHT I SHOULD HAVE PUT MY 6 SPEED IN NEUTRAL OR TURNED OFF THE CAR. AT THE TIME, THESE OPTIONS DIDN'T COME TO ME IN A PANICKED STATE. *TR

THE FUEL LINE RUPTURED WHEN DRIVING MY CAR UNDER NORMAL CONDITIONS. THE CAR STARTED TO SMELL STRONGLY OF GASOLINE, SO I HAD IT TOWED TO THE DEALER RATHER THAN RE STARTING THE CAR. APPARENTLY, THIS IS A COMMON ISSUE IN MINI COOPERS DUE TO A POOR DESIGN PER THE AUTHORIZED MECHANIC. THE FUEL LINE SITS NEXT TO A HEATER LINE, AND A COMBINATION OF RUBBING AND HEAT CAUSED THE FUEL LINE TO RUPTURE. MINI IS AWARE OF THIS PROBLEM AS THEY HAVE CHANGED THE FUEL LINE DESIGN TO NOW HAVE A PROTECTIVE SLEEVE THAT PREVENTS ABRASION AND PROTECTS THE FUEL FROM HEAT. NOT ONLY DID THIS REPAIR COST ME $500, BUT IT SEEMS LIKE A MAJOR SAFETY CONCERN. WHY HAS THIS NOT BEEN A RECALL FOR MINI? I AM VERY CONCERNED AS A CONSUMER. *TR

AFTER SITTING IN THE PARKING LOT FOR 12 HOURS, THE CAR SPONTANEOUSLY BURST INTO FLAMES. THE CAR WAS A TOTAL LOSS.

TL* THE CONTACT OWNS A 2009 MINI COOPER. WHILE STARTING THE VEHICLE, THE PASSENGER SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SENSOR IN THE SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

IN SEPTEMBER OF 2014, THE CHECK ENGINE LIGHT OF MY 2009 MINI COOPER CAME ON. I TOOK THE CAR IN FOR SERVICE AT THE MINI COOPER DEALERSHIP IN FIFE, WASHINGTON AND WAS TOLD THE TIMING CHAIN NEEDED TO BE REPLACED. WHEN I PURCHASED THE VEHICLE NEW I WAS TOLD THE TIMING CHAIN WOULD REMAIN MAINTENANCE-FREE THROUGHOUT THE FULL RUNNING LIFE OF THE ENGINE. OBVIOUSLY THIS WAS NOT THE CASE. ALL MAINTENANCE HAS BEEN PERFORMED AT THE MINI COOPER DEALERSHIP IN FIFE SINCE I PURCHASED IT NEW IN OCTOBER 2008. *TR

TAKATA RECALL: THE AIRBAG LIGHT CAME ON OVER A YEAR AGO AND IT SAYS THAT THE PASSENGER AIR BAG IS TURNED OFF. IT WILL COME ON AND OFF RANDOMLY. I BROUGHT IT IN TO THE CERTIFIED INDEPENDENT MINI MECHANIC IN TOWN WHO SAID THE PASSENGER OCCUPANCY SENSOR IS FAULTY AND WILL NEED TO BE REPLACED. AS IT IS RIGHT NOW, THE PASSENGER AIRBAG WOULD NOT DEPLOY IN THE CASE OF AN ACCIDENT.

TL* THE CONTACT OWNS A 2009 MINI COOPER. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SENSOR ON THE PASSENGER SIDE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.

THE FRONT PASSENGER AIRBAG GOT DISCONNECTED AND WILL NOT OPERATE IN CASE OF ACCIDENT. LIGHTS INDICATING THAT THE AIRBAG IS OFF REMAINS ON AT ALL TIMES. I KNOW SEVERAL MINI OWNERS THAT HAVE EXPERIENCED THE SAME INCIDENT, AND MINI DEALERS REFUSES TO ASSUME THAT THIS FAILURE IS DUE TO POOR DESIGN. I READ THAT BMW (OWNER OF MINI) HAS HAD THE SAME PROBLEM, AND WAS OBLIGED TO REPAIR THIS ISSUE IN CARS AS OLD AS MODELS 2005. *JS

BOUGHT MINI COOPER IN 09/13. SINCE THEN THE WATER PUMP NEEDED TO BE REPLACED. TIMING CHAIN NEEDS TO BE REPLACED. ONLY DRIVEN THE CAR 9 MONTHS. I HAVE SPENT CONSIDERABLE AMOUNT OF MONEY ON THIS CAR AND HAVEN'T DRIVEN IT A YEAR YET. IT ONLY HAS 8600 MILES ON IT. *JS

NOTICED DECREASED ACCELERATION PERFORMANCE AND VISIBLY NOTICED LEAKING OIL FROM THE TOP OF THE TURBO SYSTEM NEXT TO THE HEAT SHIELD AFTER RETURNING HOME AFTER A DRIVE ON THE FREEWAY. MINI DEALER IDENTIFIED THE PROBLEM AS A TURBO OIL FEED LINE LEAK. NOTICED ON NHTSA FORUMS THAT THIS IS A COMMON ISSUE WITH MINI OWNERS AND COULD BECOME A FIRE HAZARD UNDER THE HOOD IF NOT DETECTED AND QUICKLY REPAIRED. *TR

THE THERMOSTAT FAILED, THE TEMPERATURE ELEVATED, THE FREEZE PLUG FELL OUT/BROKE OUT OF PLACE CAUSING THE HEAD GASKET TO BLOW OUT. THE COOLANT LEAKED INTO THE OIL AND CAUSED IT TO BECOME "MILKY" THEREFORE BLOWING OUT MY ENGINE. I WAS DRIVING ON THE FREEWAY AT THE TIME OF THE INCIDENT AND THE CAR FAILED TO ACCELERATE. LUCKILY PEOPLE WERE KIND ENOUGH TO LET ME PASS FROM THE FAR LEFT LANE TO THE NEAREST EXIT AND I DID NOT CRASH. *TR

TOOK VEHICLE IN FOR INSTALLATION HEAT SHIELD FOR TURBO FEED LINE. THIS IS A RECALL AND NEWLY INSTALLED PART TO PROTECT THE TURBO FEED LINE DUE TO OVERHEATING. TO MY SURPRISE THEY INSTALL THE HEAT SHIELD ONLY TO TELL ME THAT THE TURBO LINE IS FAILING AND WANT TO CHARGE ME $1000.00. THE FAILURE OF THE LINE IS OBVIOUSLY DUE FOR THE SAME REASON THEY ARE INSTALLING A HEAT SHIELD. THUS ITEM SHOULD BE RECALLED AND REPLACED. *TR

TAKATA RECALL....MY PASSENGER AIR BAG LIGHT HAS BEEN ON FOR TWO YRS NOW AND FOR NO REASON I'M A SINGLE MAN WITH NO DEPENDENT CHILDREN SO RARELY IS ANYONE SITTING ON THE PASSENGER SIDE. DEALERSHIP WANT 100'S FOR REPAIR.RREALLY..SO I HAVE LET IT ON.

TL* THE CONTACT OWNS A 2009 MINI COOPER. THE CONTACT STATED WHILE STARTING THE VEHICLE, PARTS OF THE ENGINE SOUND AS IF THEY WERE LOOSE. THE VEHICLE WAS TAKEN TO A DEALER AND THE TECHNICIAN CONFIRMED THAT THE TIMING CHAIN ASSEMBLY WAS DEFECTIVE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WERE 60,000. UPDATED 06/10/14*LJ

I NOTICED POWER STEERING FLUID ON MY DRIVER SIDE FLOOR MATS. I CHECKED UNDERNEATH AND NOTICED THAT IS WAS DRIPPING FROM MY WIRING HARNESS. I CALLED ALEXANDER MINI COOPER AND THEY TOLD ME TO TAKE IT TO A MECHANIC TO CHECK OUT THE PROBLEM AND IF THEY COULDN'T FIX IT TO BRING IT IN AND HAVE IT DIAGNOSED FOR $180.00. THEY SAID THAT THEY HAVE NEVER HEARD OF THE PROBLEM BUT I BELIEVE IT IS A FAULTY POWER STEERING PUMP ON MY CAR. CAN YOU ASSIST ME WITH ANY RECALL INFORMATION SO THAT I CAN GET THIS REPAIRED. *TR

TL* THE CONTACT OWNS A 2009 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, A LOUD POPPING NOISE WAS HEARD FROM THE ENGINE BEFORE THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE TIMING BELT HAD MALFUNCTIONED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 65,000.

TL* THE CONTACT OWNS A 2009 MINI COOPER. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING APPROXIMATELY 45 MPH WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE WATER PUMP WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 68,000. THE VIN WAS NOT AVAILABLE.

I WAS DRIVING HOME FROM WORK ON 21 NOVEMBER 2013 WHEN THE CHECK ENGINE LIGHT ON MY MINI CAME ON. I CALLED THE DEALER TO SCHEDULE THE APPOINTMENT. BY THE TIME I GOT OFF THE PHONE WITH THE DEALER, THE LIGHT TURNED OFF. AROUND 5 MILES FURTHER DOWN THE ROAD THE LIGHT CAME BACK ON AND THEN THE CAR ERUPTED IN FLAMES. I AM UNSURE WHERE ELSE TO FILE A COMPLAINT BUT I THOUGHT I WOULD BEGIN HERE. *TR

MY TIMING CHAIN WAS REPLACED AND HAS AN ISSUE WITH THE TENSION EXACTLY ONE YEAR LATER. *TR

I AM BEING TOLD BY KNAUZ MINI REPAIR THAT THE TIMING BELT NEEDS TO BE FIXED. IT IS A $2000 REPAIR. IN LOOKING AT THE INTERNET, IT SEEMS THAT THIS IS A COMMON PROBLEM THAT CAN HAVE TRAGIC CONSEQUENCES. IN FACT, THERE IS ONE CLASS ACTION SUIT IN NJ ABOUT IT. MINI REFUSES TO TAKE RESPONSIBILITY TO A DESIGN FAILURE. SOMETHING NEEDS TO BE DONE. *TR

WHILE TRAVELING ON A HIGHWAY AT @ 55MPH, THE COOLANT TEMPERATURE WARNING LIGHT ILLUMINATED YELLOW AND THEN RED ON MY 2009 MINI COOPER. I STOPPED THE VEHICLE AND OBSERVED THAT THE CLIPS WHICH SECURED THE LOWER RADIATOR HOSE IN PLACE HAD BROKEN AND THE RADIATOR HOSE WAS HANGING HORIZONALLY ACROSS THE FRONT OF THE VEHICLE, DRAGGING ALONG THE GROUND. A HOLE HAD BEEN WORN THROUGH THE HOSE AND THE COOLANT HAD LEAKED OUT. AFTER HAVING THE VEHICLE TOWED HOME ($285), I PURCHASED A NEW RADIATOR HOSE AND CLIPS FROM THE MINI DEALERSHIP ($160) AND HAD IT INSTALLED BY MY MECHANIC ($100). I ALSO LOST A 1/2 DAY OF WORK. A TOTAL LOSS OF OVER $600. BECAUSE OF POOR DESIGN AND/OR INFERIOR MATERIALS INTERNET RESEARCH SHOWS THAT THIS IS A COMMON MINI COOPER PROBLEM. I DID NOT HIT ANYTHING WHICH WOULD CAUSE THIS ISSUE, DESPITE MINI COOPER'S ATTEMPTS TO PLACE BLAME ON THE DRIVER'S WHO EXPERIENCE THIS ISSUE. IF MINI COOPER WOULD PROPERLY ADDRESS THIS ISSUE AND REMEDY THE SITUATION, IT WOULD SPARE COUNTLESS DRIVER'S FROM BEING STRANDED ON THE SIDE AND THE EXPENSE OF FIXING WHAT SHOULD HAVE BEEN REMEDIED BY A SERVICE BULLETIN OR RECALL. *TR

THE VACUUM PUMP (ATTACHED TO EXHAUST CAM SHAFT) ON MY 2009 MINI COOPER JCW SEIZED ON THE HIGHWAY IN MOVING TRAFFIC (LUCKILY IN THE RIGHT HAND LANE) - VACUUM PUMP SEIZER LED TO EXHAUST CAM SHAFT FAILURE, WHICH LED TO MULTIPLE ENGINE PART FAILURE / ENGINE PUNCTURE (DESTROYED ENGINE AND TIMING CHAIN): DESTROYED ENGINE = NO POWER IN MOVING TRAFFIC = SERIOUS HAZARD. *TR

THE FUEL LINE LEADING TO THE INJECTOR RAIL WAS DAMAGED BY THE HEATER HOSE SUPPORT BRACKET. THE ABRASIVE EDGES OF THIS PLASTIC BRACKET RUBBED A HOLE IN THE HIGH PRESSURE REINFORCED RUBBER HOSE AND CREATED A FUEL LEAK IN THE ENGINE COMPARTMENT. *TR THIS WAS DISCOVERED AFTER THE CAR WAS PARKED IN THE GARAGE AND GASOLINE FUMES WERE VERY STRONG AFTER EXITING THE CAR. I READ UP ON THE INTERNET AND DISCOVERED ANOTHER SIMILAR CASE, AND I TRACED MINE TO THE BRACKET AS THE PROBLEM. HTTP://WWW.ARFC.ORG/COMPLAINTS/2007/MINI/COOPER/10467501.ASPX WHEN ORDERING THE NEW FUEL LINE, I WAS INFORMED A NEW SUPPORT BRACKET FOR THE FUEL LINE WAS RECOMMENDED WHEN CHANGING THE LINE (APPROXIMATE TOTAL FOR LINE AND BRACKET - $135.00). BMW IN INDIANAPOLIS HAS SOLD FOUR LINES THIS YEAR SO FAR. WHEN THE NEW PARTS ARRIVE, I WILL ASSESS IF REVISIONS TO THESE PART(S) HAVE BEEN MADE UNDER THE "RADAR". LUCKILY MY GARAGE DOOR OPENER/EXHAUST DID NOT IGNITE THE FUMES/FUEL. I HAVE PHOTOS OF THE HOSES/BRACKET AND FUEL LINE INTERFERENCE, AND FUEL TRAIL ON THEM IF NEEDED.

RE: 2009 MINI COOPER AIR BAG CONTROL UNIT ON JUNE 19TH, 2013, AT @ 54,200 MILES, THE AIR BAG WARNING LIGHTS ILLUMINATED ON THE TACHOMETER GAUGE AND CENTER SPEEDOMETER GAUGE AND AN OVERHEAD LIGHT WARNED THAT "PASSENGER AIRBAG IS OFF". ON AUGUST 26, 2013, AT 61,396 MILES, THE MORRISTOWN, NJ MINI COOPER DEALERSHIP CHARGED ME $140 FOR THE DIAGNOSES OF THIS ISSUE. INDICATED ON RECEIPT THAT "MRS MODULE HAS AN INTERNAL FAULT..... FAULT CODE 93D7 INTERNAL CONTROL UNIT FAULT.... AIR BAG CONTROL UNIT WILL NEED TO BE REPLACED AND PROGRAMMED.... PARTS AND LABOR COSTS $1100." SERVICE DEPARTMENT INFORMED ME THAT PART WAS OUT OF WARRANTY. RESEARCH SHOWS THAT THIS IS AN ONGOING PROBLEM AND THAT EARLIER MODEL YEARS HAVE HAD CORRECTIVE ACTIONS PROVIDED AT NO EXPENSE TO THE CONSUMER. NEEDS TO BE EXTENDED TO THE 2009 MODEL YEAR. *TR

OCCUPANCY AIR BAG LIGHT STAYS ON REPLACEMENT 2 TIMES NOW ON AGAIN HIT A BUMP IT COULD AT TIMES GO OFF. REPLACED THE WATER PUMP AND OIL PUMP NOT EVEN AT 60,000 MILES

I HAD MY OIL CHANGED AND AUTOMATIC SHIFTER REPLACED UNDER WARRANTY RITE AROUND 49500 ON ODOMETER. I HAVE A 100K MAINTENANCE CARE PLAN THAT COVERS ALL ENGINE OIL CHANGES, BRAKES AND ROTORS. BUT RIGHT AROUND 53000 I KEPT GETTING THE SERVICE IN 1700 MILES LIGHT WHEN EVER I START THE CAR AND GOES AWAY. THE MILES STARTED REDUCING SOONER THAN THE ACTUAL MILES DRIVEN. I WENT TO MINI SHOWROOM TO CHECK WHAT WAS GOING ON AND THEY SAID I NEED A OIL CHANGE ACCORDING TO KEY FOB (THEY CHANGED MY ENGINE OIL JUST 3K MILES BACK) . I GOT THE CALL THAT AFTERNOON SAYING MY TIMING CHAIN TENSOR WAS BAD AND LEAKING OIL. IT'S A CAR LESS THAN 4 YEARS OLD WITH 50K MILES, THIS SHOULDN'T HAPPEN. THEY SAID IT CAN GRENADE THE CAR IF I DRIVING WITHOUT FIXING. THE PARTS WAS $33 BUT LABOR WAS $400. WTH MINI. PEOPLE ARE NOT BUYING WARRANTY FOR THIS. IN THE MORNING I WAS PROUD OF HAVING A MINI THAT COVERED ENGINE OIL CHANGE UNDER MY 100K WARRANTY. BUT EVENING $450 RIPPED OFF MY BANK ACCOUNT. CAN'T TAKE THIS ANYMORE. HAPPY I DID NOT GRENADE MY ENGINE. BUT NOT HAPPY TAKING THE $450 CHARGE. SOME PEOPLE HERE GET THE SAME PROBLEM EVEN AFTER FIXING THIS ISSUE IN 20K MILES AND MINI DOESN'T SEEM TO KEEP UP THEIR WORD ON THERE 2 YEAR WARRANTY ON THEIR REPAIRS. I THINK I'M GOING TO CHANGE MY CAR IN A YEAR. I LIKE THE DRIVE BUT CAN'T TAKE THIS REPAIR BILLS. *TR

JUST PURCHASED USED 09 MINI , 2ND OWNER, ON START UP CAR SOUNDED ROUGH, DIESELING SOUND AND WAS TOLD BY DEALER THAT IT WAS COMMON. THEN WHEN DRIVING AT LOW SPEEDS OR WHEN SLOWING DOWN, TERRIBLE RATTLE SOUND. TOOK IT IN FOR AN OIL CHANGE, AND THE RATTLE WENT AWAY, BUT THEN CAME BACK SHORTLY BEFORE NEXT OIL CHANGE WAS DUE. TOOK IT IN FOR OIL CHANGE AGAIN, AND SOUND WENT AWAY AGAIN, BUT THEN CAME BACK WITHIN DAYS. FINALLY WAS ABLE TO GET AN APPT WITH THE CLOSEST AUTHORIZED DEALER, 50 MILES AWAY, BUT COULDN'T GET IN FOR TWO WEEKS IN ORDER TO GET A LOANER. THEY HAD IT FOR TWO DAYS, REPLACED THE TIMING CHAIN, NYLON PARTS WERE IN THE OIL PAN FROM THE GUIDES BEING SHREDDED. PICKED UP THE CAR ON THE THIRD DAY, AND FIR ALMOST ONE WEEK IT SEEMED FINE. JUST SHORT OF ONE WEEK OUT OF THE SHOP AND HEARD THE RATTLE AGAIN. BUT THEN IT WAS FINE, SO I THOUGHT IT WAS AN ANOMALY. ONE WEEK TO THE DAY SINCE PICKING IT UP FROM THE REPAIR, BARELY MADE IT INTO THE DRIVE FROM TAKING MY DAUGHTER TO SCHOOL. CALLED THE SHOP AND HAVE IT SCHEDULED TO GO BACK IN. HAVING THE CAR TOWED TO THE SHOP AS THE REPAIR TECH TREKS ME THAT IT IS "UNSAFE TO DRIVE." *TR

TIMING CHAIN TENSIONER FAILURE. NO WARNING WHATSOEVER. TIMING CHAIN BROKE, CAUSING COMPLETE ENGINE FAILURE. OUT OF WARRANTY SO MINI WON'T TOUCH IT. WILL COST $7500+. *TR

THE TIMING TENSIONER ON MY MINI COOPER S BACKED OUT, RESULTING IN A MASSIVE OIL LOSS WHILE AT HIGHWAY SPEEDS. THIS IS APPARENTLY A KNOWN ISSUE BY MINI, BUT NO KNOWN RECALL HAS BEEN ISSUED AT THIS POINT. *TR

Unknown. I purchased a used 2009 mini cooper in 2013. The airbag light went on for the passenger front side shortly after. I took it to be looked at and was told it would cost around 1,000 to be replaced. I couldn't afford that and felt that since it was never in an accident it must be defective. I contacted Mini cooper via email and phone calls and was told that since there wasn't any recalls, they couldn't do anything. I have always been uneasy driving with passengers, including my grandson in the car. I honestly expected Mini cooper to replace the airbag, but here we are, hoping nothing happens to the safety of my passengers... please reply with any information for me.

I WAS TRAVELING ON NJ TURNPIKE AND MY VEHICLE BLEW UP. CATASTROPHIC ENGINE FAILURE. WATER PUMP ALSO BROKE. *TR

DURING MY COMMUTE TO WORK ON 9/27/12, MY CAR COMPLETELY DIED WHILE I WAS DRIVING IN THE MIDDLE LANE OF THE FREEWAY. THE CAR WAS TOWED TO A GARAGE, WHERE IT WAS FOUND TO BE LEAKING AN EXCESSIVE AMOUNT OF OIL. DURING INSPECTION, IT WAS ASSESSED THAT THE TIMING CHAIN "JUMPED" AND CAUSED A CATASTROPHIC ENGINE FAILURE. AT THE TIME OF THIS INCIDENT THE CAR HAD 54K MILES ON IT AND THERE WERE ABSOLUTELY NO WARNING SIGNS PRIOR TO THE FAILURE (I.E. LEAKING OIL, ENGINE RATTLE, ETC...). FURTHERMORE, SINCE I PURCHASED THE CAR IN FEBRUARY 2012, I HAVE PERFORMED REGULAR MAINTENANCE ON THIS CAR (NEW BRAKES, TIRES, ALIGNMENT, REGULAR SYNTHETIC OIL CHANGES) TO ENSURE IT STAYS IN GOOD DRIVING CONDITION. APPARENTLY, THIS HAS BEEN A FREQUENTLY REPORTED ISSUE WITH MINI COOPER AND THE PROBLEM COULD HAVE EASILY RESULTED IN A FATAL CAR ACCIDENT WHILE I WAS DRIVING ON THE FREEWAY! THE ESTIMATED REPAIR COST (WITH LABOR) FOR THIS FAILURE IS APPROX 10K!!! MINI SHOULD BE HELD RESPONSIBLE FOR THIS FAULTY CRAFTSMANSHIP. A 3 YR CAR WITH 54K MILES SHOULD ABSOLUTELY NOT NEED TO HAVE A NEW ENGINE REPLACED!!! *TR

ON JULY 25TH, APROX 9:00PM. MY DAUGHTER (DRIVER) HAVE JUST ARRIVED FROM COLLEGE INTERNSHIP AND ARRIVED BOYFRIEND FAMILY HOME (12-15MI TRIP). UPON TURNING OFF THE ENGINE AND GETTING OUT OF THE CAR SHE SMELL BURNT AND SAW SPARKS AND FIRE THROUGH THE CAR FRONT GRILL. BOYFRIEND CAME AND OPEN THE HOOD AND NOTICED THE FIRE. THE BOYFRIEND'S FATHER CAME AND USED DRY CHEMICAL EXTINGUISHER TO PUT FIRE OUT. REPORT WAS MADE TO MINI COOPER. I CAME LATER AND NOTICE SEVERAL WIRES BURNT. THE CAR WAS TOWED (7/25, 7/26 EARLY MORNING) AND IS TODAY (8/7/2012) AT MONTGOMERY COUNTY MINI COOPER ROCKVILLE, MD, AWAITING INSPECTION BY BMW ENGINEERING. THE CAR STILL PENDING REPAIR. I TOOK PICTURES LAST SATURDAY (8/4). THESE PICTURES ARE AVAILABLE UPON REQUEST. *TR

MY CAR IS 2009 MINI. BOUGHT NEW. AIR BAG SENSOR IN PASSENGER SEAT WENT OUT @ 70,000 MI. PASSENGER AIR BAG WONT WORK. DEALER IN BIRMINGHAM, AL. GAVE A QUOTE FOR $1300 FOR A PASSENGER SEAT. THIS IS A SAFETY ISSUE, MINI MUST STEP UP TO THE PLATE FOR RECALLS LIKE CHEVY, FORD, HONDA, NISSAN FOR RECALLS. I WONT GIVE YOU SHARKS $1300 FOR A NEW SEAT. MY WIFE DIES, MY ATTORNEY'S WILL BE IN TOUCH. GIVE ME A RECALL I CAN LIVE WITH. *TR

TL* THE CONTACT OWNS A 2009 MINI COOPER. THE CONTACT STATED THAT THE SRS WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE PASSENGER SIDE AIR BAG SEAT SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 90,000. *TR

TL* THE CONTACT OWNS A 2009 MINI COOPER. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE TPMS SENSOR WARNING LIGHT CONTINUOUSLY ILLUMINATED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000. UPDATED 03/24/15*LJ UPDATED 04/27/2016*JS UPDATED 9/17/2017*CN

2009 MINI COOPER. CONSUMER WRITES IN REGARDS TO RECALL CONCERNING ELECTRIC AUXILIARY WATER PUMP *TGW THE CONSUMER HAS NOT BEEN ABLE TO GET THE RECALL FIXED, BECAUSE IT WOULD REQUIRE HIM TO SHIP THE VEHICLE, AS THERE ARE NO LOCAL DEALERS WHERE THE CONSUMER RESIDES. THE CONSUMER STATED HE CAN NOT AFFORD TO SHIP THE VEHICLE. *JB

I PURCHASED A 2009 MINI COOPER WITH 16,000 MILES IN DECEMBER 2011 THROUGH A DEALERSHIP. IN THE SPRING OF 2012 THE CAR SAT IN MY DRIVEWAY OVERNIGHT. THE NEXT MORNING BOTH WINDOWS WERE COMPLETELY DOWN. IT HAD RAINED 5 INCHES DURING THE NIGHT AND THE PIE WAS AN AQUARIUM. I HAD JUST HAD AN OIL CHANGE AT A MINI DEALERSHIP SO I CALLED THE DEALERSHIP AND WAS TOLD I HAD TO HAVE IT TOWED TO THEM. THE DEALER REFUSED TO TAKE RESPONSIBILITY FOR THE WATER DAMAGE. THE COMPUTER WAS REPLACED AND PAID FOR THROUGH A CLAIM ON MY INSURANCE POLICY. I TOLD MY INSURANCE COMPANY TO NOT PAY THE CLAIM BECAUSE THERE WAS A MALFUNCTION OF THE CAR. AFTER THE COMPUTER WAS REPLACED THE WINDOWS AGAIN LOWERED ON THEIR OWN ACCORD BUT THIS TIME THEY ONLY WENT DOWN HALF WAY. THE DEALER THEN SAID THEY REINITIALIZED THE COMPUTER. SINCE THEN THE CAR HAS RANDOMLY STALLED WHILE DRIVING IN HOUSTON, MERGING ONTO THE FREEWAYS, WHILE DRIVING IN STOP AND GO TRAFFIC AND WHILE DRIVING AT SLOW SPEEDS. I TOOK THE CAR TO ANOTHER MINI DEALER IN HOUSTON AND THEY KEPT THE CAR BUT CLAIMED IT NEVER STALLED WHEN THEY DROVE IT. THE CAR CONTINUED TO STALL RANDOMLY. EACH TIME THE CAR STALLED I TOOK IT TO THE DEALER AND AFTER NUMEROUS TIMES OF BEING TOLD THERE WERE NO CODES SHOWN BY READING THE FOB I QUIT TAKING THE CAR TO THEM. THE CAR CONTINUED TO RANDOMLY STALL. IN MARCH 2014 THE CAR STALLED IN 4:00PM TRAFFIC WHILE I TOPPED AN OVERPASS ON A FRIDAY. AFTER A WRECKER TOWED THE CAR TO A MECHANIC THE DIAGNOSIS IS A BLOWN HEAD GASKET. I HAVE NOT GOTTEN A SECOND OPINION AND HAVE NOT HAD IT FIXED YET. THIS MINI COOPER TRULY HAS SERIOUS PROBLEMS AND IS A HAZARD TO BE ON THE ROAD. I NO LONGER DRIVE THE MINI, WILL NEVER DRIVE ANOTHER MINI AND I NO LONGER HAVE TO SAY A PRAYER BEFORE I GET IN MY CAR. I HOPE THE NHTSA CAN PROVIDE SOME ASSISTANCE WITH THIS SITUATION . *TR

I STOPPED AT A GROCERY STORE ON THE WAY HOME FROM WORK AT APPROX. 6:30 PM ON 11/17/11. I PARKED THE CAR, TURNED OFF THE IGNITION AND LOCKED IT. WHEN I EXITED THE STORE APPROXIMATELY 13-15 MINUTES LATER, I FOUND THE CAR A SMOLDERING SHELL SURROUNDED BY FIREFIGHTERS. IT APPEARED TO HAVE SPONTANEOUSLY GONE UP IN FLAMES. FIREFIGHTERS COULD NOT DETERMINE A CAUSE. THERE WAS NO INDICATION OF ANY PROBLEMS WITH THE CAR PRIOR TO THIS INCIDENT (CAR PERFORMED "NORMALLY" AND THERE WERE NO ALARM OR FLASH INDICATORS ON THE CONSOLE SUGGESTING A PROBLEM.) *JB

ENGINE LIGHT ON LOOSING POWER ENGINE SMOKING. *TR

TL*THE CONTACT OWNS A 2009 MINI COOPER. THE CONTACT STATED THAT AFTER INSTALLING A GPS SYSTEM IN THE VEHICLE HE BECAME AWARE THAT THE VEHICLE SPEEDOMETER WAS GIVEN THE INCORRECT READING. THE CONTACT MENTIONED THAT THE GPS READ 51MPH AND THE VEHICLE SPEEDOMETER READ 60 MPH, BUT VEHICLE WAS GOING SLOWER. THE DEALER STATED THAT THEY WERE NOT PROVIDING ANY ASSISTANCE GIVEN THAT THE VEHICLE SPEEDOMETER WAS IN TOLERANCE SINCE THE MARGIN OF ERROR ALLOWED WAS TEN PERCENT. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 21,300 AND THE CURRENT MILEAGE WAS 22,000. UPDATED 11/29/12 *BF UPDATED 12/4/2012 *JS

I FILLED OUT YOUR SAFETY COMPLAINT PORTABLE FROM BUT COULD NOT SUBMIT IT. WHEN I USED THE LINK ON THE PDF FORM, IT TOLD ME THERE WAS NO SUCH ADDRESS, AND WHEN I USED THE LINK IN THE COVERING E-MAIL, I REPEATEDLY RECEIVED THE MESSAGE "FILE SELECTED IS NOT A PORTABLE FORM!." IS THERE ANOTHER WAY TO SUBMIT IT? *TR

TL*THE CONTACT OWNS A 2009 MINI COOPER. WHILE DRIVING APPROXIMATELY 60 MPH THE HEADLIGHTS DID NOT HAVE SUFFICIENT ILLUMINATION RANGE. THE DEALER WAS CONTACTED AND STATED THEY ARE REQUIRED BY LAW TO ILLUMINATE THAT WAY SO OTHER DRIVERS ARE NOT BLINDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE BUT WAS CONCERNED ABOUT THE ILLUMINATION RANGE . THE CONTACT STATED THAT THEY DO NOT ILLUMINATE FAR ENOUGH TO SEE IN FRONT OF HIM. THE VIN WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 11,900.

TL* THE CONTACT OWNS A 2009 MINI COOPER. THE CONTACT STATED THAT WHILE REVERSING, THE POWER STEERING WARNING LIGHT ILLUMINATED. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED. THE FAILURE WAS LOCATED AT THE POWER STEERING ELECTRICAL COLUMN, WHICH WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 45,000.

I HAVE A MINI COOPER 2009 WHICH TODAY MARKS A YEAR OF PURCHASE, FOR ABOUT SEVEN MONTHS HAS BEEN LEADING THE WARRANTY SERVICE DUE TO FAULTY ELECTRICAL SYSTEM, AIR BAG PASSENGER AND THE CAR TURNS OFF WHILE USING. UNFORTUNATELY TO GET THE CAR TO SERVICE NEVER CAN DIAGNOSE THE FAULT. *TR

A 2009 MINI COOPER CLUTCH WAS DEFECTIVE WAS REPLACED IN MAY OF 2010 AND IN AUGUST OF 2010 THE CLUTCH WENT AGAIN AND THIS TIME BURNT THE FLY WHEEL. THE CAR HAD TO BE TOWED SAFETY OF PASSENGER WAS COMPROMISED. *TR

2009 MINI COOPER. CONSUMER STATES THAT CLUTCH WAS COMPROMISED AND THE VEHICLE NEEDED TO BE TOWED. SHE WOULD LIKE THIS ISSUE TO BE LOOKED INTO. SHE PAID TO HAVE THE FLYWHEEL REPLACED. *KB THE FLYWHEEL WAS REPLACED TWICE WITHIN THREE MONTHS. THE SECOND TIME THE FLYWHEEL WAS REPLACED, THE CONSUMER WAS INFORMED IT WAS BURNT AND NOT COVERED UNDER WARRANTY.

MY WIFE WAS DRIVING HER MINI COOPER HARDTOP WITH GLASS SUN ROOF ON THE HIGHWAY AND SUDDENLY THE GLASS SUN ROOF SHATTERED AND FELL OVER HER. THERE WAS NO CAR NEARBY OR ANY EXTERNAL OBJECT TO CAUSE THE DAMAGE. THE GLASS SUN ROOF JUST SHATTERED WITH A LOUD BAND. MY WIFE WAS INJURED DUE TO THE GLASS FALLING OVER HER AND SOME OF THE PIECES WENT INTO HER AND BRUISED HER FOREARM. THE GLASS SUNROOF WAS NOT TEMPERED AND THE PIECES WERE SIGNIFICANTLY LARGE WITH SHARP EDGES. IT FELL OVER HER BODY AND HIT HER HEAD FIRST. SHE SUFFERED HEAD INJURY ALSO. I TOOK PICTURE AND LOOKS LIKE THE FRAME THAT HOLDS THE SUN ROOF IS SLIGHTLY BENT UPWARDS. I BELIEVE IT IS A MANUFACTURING DEFECT WITH THE GLASS SUN ROOF. *TR

2009 MINI COOPER. DRIVING ON HWY.101 WITH FLOW OF TRAFFIC (65-70 MPH) WITH WINDOWS UP. THE ROAD IS CLEAR AND FLAT (I.E., NO CONSTRUCTION). THE BACK SUNROOF JUST EXPLODED, SENDING FRAGMENT SHARDS OF GLASS BLOWING INTO MY CAR. DROVE TO NEAREST GAS STATION AND COVERED THE GAPING HOLE IN THE SUNROOF. WHEN I GOT HOME, I NOTICED THAT ALL EDGES OF THE BROKEN GLASS POINT OUTWARD. I DID NOT HIT ANYTHING FOR THIS TO HAVE HAPPENED. THE EXPLOSION WAS INSTANTANEOUS AND FRIGHTENING. I DON'T KNOW IF ANY GLASS HIT OTHER CARS. *TR

RADIATOR HOSE RUPTURES WHEN VEHICLE IS DRIVEN TO THE POINT THAT THE FRONT TIRES TOUCH CURB (PERPENDICULAR) DURING PARKING MANEUVER. FRONT END IS TOO LOW TO ACCOMMODATE A STANDARD CURB. *TR