2012 MINI Cooper Complaint Log

DRIVING 45 MPH ON BUSY CITY FOUR-LANE ROAD, I BRAKED GRADUALLY IN APPROACH TO RED LIGHT, WHICH IS MY NORMAL BRAKING STYLE. CAR DID NOT COME TO A COMPLETE STOP--BRAKES ONLY WORKED TO A POINT BUT DID NOT COMPLETELY STOP CAR; SIMULTANEOUSLY ENGINE REVVED TO VERY HIGH RPM. I THREW TRANSMISSION INTO PARK AND TURNED OFF IGNITION LEST MY CAR RAM CAR AHEAD OF ME. VERY FRIGHTENING. AT PREVIOUS TWO LIGHTS I HAD NOTICED THAT BRAKES WERE ACTING FUNNY, NOT BRINGING CAR TO A COMPLETE STOP BUT I HAD LEFT PLENTY OF BRAKING DISTANCE AND WAS ABLE TO LET CAR ROLL TO A STOP, IN SPITE OF BRAKES NOT EFFECTING A COMPLETE STOP . AT THOSE TWO LIGHTS THE RUNAWAY ENGINE (HIGH RPM) DID NOT OCCUR OR I WOULD HAVE PULLED OVER RIGHT THEN. HOWEVER, ENGINE REVVING TO HIGH RPM HAS ALSO OCCURRED OCCASIONALLY WHEN PULLING INTO GARAGE BUT I HAD NOT GIVEN THIS A LOT OF THOUGHT BECAUSE I HAVE QUICKLY TURNED OFF IGNITION. NOW I KNOW IT'S VERY DANGEROUS SITUATION. OF COURSE I AM NOT DRIVING IT BUT AM HAVING IT TOWED TO DEALER FOR REPAIR. THE CAR HAS BEEN SERVICED REGULARLY AT DEALER AND HAS 24,239 MILES ON IT. THERE HAS NEVER BEEN A NECESSITY FOR REPAIRS ON THIS MINI COOPER CLUBMAN.

CAR KEY STUCK IN SLOT AND WOULD NOT ALLOW THE VEHICLE TO SHIFT. AFTER TAKING IT IN FOR REPAIR TO MINI COOPER, WE WERE INFORMED THAT MOISTURE WAS FOUND IN A COMPUTER WHICH IS LOCATED UNDER THE BEVERAGE HOLDER. YES, YOU READ THAT RIGHT. A COMPUTER UNDER THE BEVERAGE HOLDER AND NO MOISTURE BARRIER, NO PROTECTION OVER THIS COMPONENT.. NOW WHO DOES THAT? THERE IS NOTHING IN THE OWNERS MANUAL TO WARN YOU OF THIS NOR IS THERE ANY INDICATION ON THE BEVERAGE HOLDER ITSELF THAT INDICATES THERE IS A COMPUTER COMPONENT BELOW. HOW WOULD A CONSUMER KNOW? HONESTLY, WHO DESIGNS A CAR LIKE THIS? OF COURSE THERE WILL BE MOISTURE... ITS A BEVERAGE HOLDER FOR PETE SAKE! IT WAS A $1200. FIX. HAD I KNOWN OR BEEN PRE-WARNED SOMEHOW, I WOULD NOT HAVE USED THE DARN THING OR AT LEAST WRAPPED MY DRINKS IN A PAPER TOWEL. OF ALL THE PLACES TO PUT A COMPUTER, WHY WOULD ANYONE PLACE IT UNDER THE BEVERAGE HOLDER. I CAN ONLY GUESS THAT MINI COOPER COUNTS ON THIS REPAIR SOMETIME IN THE LIFE OF THE AUTOMOBILE. I FEEL THEY SHOULD BE RESPONSIBLE FOR THE COST OF THIS REPAIR.

TL* THE CONTACT OWNS A 2012 MINI COOPER. WHILE THE VEHICLE WAS UNDERGOING AN OIL CHANGE, THE TECHNICIAN DIAGNOSED THAT THERE WAS A LEAKAGE ON THE OIL CONTROL VALVE. AS A RESULT, THE TECHNICIAN STATED THAT THE OIL CONTROL VALVE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10,800.

THE PASSENGER AIRBAG SENSOR HAS BEEN ON SINCE THE DATE POSTED. IT WOULD RESOLVE ON ITS OWN SOMETIMES BUT NOT IT NEVER TURNS OFF, HINDERING MY ABILITY TO SEE THE SPEEDOMETER. I HAVE NOT SHELLED OUT THE THOUSANDS TO GET IT FIXED BECAUSE I AM HOPING BMW WILL RECALL FOR THIS APPARENTLY COMMON PROBLEM

TL* THE CONTACT OWNS A 2012 MINI COOPER. THE CONTACT STATED THAT THE FRONT DRIVER SIDE AIR BAG ABRUPTLY DEPLOYED WHILE DRIVING 40 MPH. THE FAILURE OCCURRED WITHOUT WARNING OR IMPACT. THE CONTACT SUFFERED INJURIES TO THE NECK, BACK, AND ARMS, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. PRIOR TO THE DEPLOYMENT, THE AIR BAG WARNING LIGHT ILLUMINATED. THE DEALER STATED THAT IT WAS SAFE TO DRIVE THE VEHICLE WITH THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTURER INSPECTED THE VEHICLE AND CONCLUDED THAT THE FRONT DRIVER SIDE AIR BAG DEPLOYMENT WAS NOT CAUSED BY A MANUFACTURER DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 43,000.

BOTH FRONT WHEEL BEARINGS FAILING AT 23,000 MILES... RIDICULOUS.

TRACTION CONTROL AND BRAKE WARNING LIGHTS COME ON AT START UP AND DO NOT TURN OFF. PROBLEM IS INTERMITTENT AT THIS TIME. DEALER REPORTS THAT IT IS THE SZL MODULE (STEERING ANGLE SENSOR) IS FAILING. BMW ISSUED A SERVICE BULLETIN ON THE 2006 5 AND 6 SERIES FOR THIS SAME SENSOR. READING THE MINI FORUMS THIS SEEMS TO BE A FAIRLY COMMON PROBLEM. CAR HAS 17,800 MILES

WHEN DRIVING 2 MONTHS AGO,WAS DRIVING WITH MY MOM 9/13/1015,ALL 4 MILESTAR TIRES BUSTED,DEALER REPLACED THEM WITH CHARGING ME 150.00 DEDUCT,NOW SAME PROBLEM OCCURED 11/25/2015,RIGHT PASSAGER SAME BRAND BUSTED,NOW MY CAR IS IN SHOP AGAIN MISSING WORK,STUCK IN FORT MYERS RIGHT NOW,IF IT WASN'T FOR MY FAMILY I WOULD NOT BE HERE WITH THESE TIRES,THE NAME OF THE TIRES MILE-STAR

TL* THE CONTACT OWNS A 2012 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TURBO CHARGER AND THE WATER PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNED A 2012 MINI COOPER. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE AFTER IT STOPPED WITHOUT WARNING. THE VEHICLE WAS MERGED INTO A PARKING LOT, WHERE THE CONTACT NOTICED SOME MINOR DAMAGE TO THE FRONT OF THE VEHICLE AND SMOKE APPEARED UNDER THE HOOD AS A FIRE STARTED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS DESTROYED. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000. THE VIN WAS NOT AVAILABLE.

STARTED CAR, RED SERVICE ICON ON DASH ALTERNATING WITH DRIVER DOOR OPEN ICON. THIS WAS A LOSS OF INTERIOR LIGHTS, SIGNAL LIGHTS, BRAKE LIGHTS, HAZARD LIGHTS, WINDOW UP/DOWN CONTROLS, AND DOOR LOCK FUNCTIONS. CAR OTHERWISE OPERATED NORMALLY. THIS MALFUNCTION REQUIRES DEALER ONLY REPAIR. *TR

TL*THE CONTACT OWNS A 2012 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THERE WAS A HISSING NOISE. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT IT WAS DUE TO SALT AND SHOULD GO AWAY OVER TIME. HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO ANOTHER DEALER. THE TECHNICIAN DIAGNOSED THAT THE BRAKE PADS AND ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN BUT THE CURRENT MILEAGE WAS 18,954.

CHECK ENGINE LIGHT CAME ON. CAUSE: HEATING FAULT CODE IN DIAGNOSIS(THERMOSTAT ACTIVATION). THERMOSTAT, HOUSING , AND ADAPTER REPLACED. REMOVED AND REPLACED COOLANT, CHECKED COOLING SYSTEM FOR LEAKS. 06/17/2015 CHECK ENGINE LIGHT HAS COME ON AGAIN, AND AFTER TAKING TO DEALERSHIP IT APPEARS TO BE THE THERMOSTAT AGAIN.

PURCHASED A CERTIFIED PRE-OWNED MINI NEXT 2012 CLUBMAN 6-SPEED WITH 6,498 MILES ON IT 08/2013. * 10/14/2013 AROUND 9K MILES LOST POWER ON THE HIGHWAY AND WENT INTO LIMP MODE, MANEUVERED TO SIDE OF HIGHWAY AND CALLED ROADSIDE ASSISTANCE. TOWED CAR IN TO DEALER WHO REPLACED 4 SPARK PLUGS SAID ALL WAS OK. * 10/17/2013 I PICK THE CAR UP, GET 3 MILES FROM DEALER ON INTERSTATE AND THE CAR DOES IT AGAIN SO I MANEUVERED OFF THE CLOSEST EXIT AND CALLED ROADSIDE ASSISTANCE. TOWED BACK INTO DEALER AND THEY KEPT CAR UNTIL 26TH. THEY SAID THE DME WAS BAD AND REPLACED IT AND 4 FUEL INJECTORS. * 10/30/2013 CAR DID IT AGAIN AND I DROVE HOME IN LIMP MODE, CAR WAS SHAKING AND SOUNDED LIKE A 1970 VW BEETLE, NEARLY DIED AT EVERY IDLE, ROUGH, ACCELERATION AND I CALLED ROADSIDE ASSISTANCE AND THEY HAD CAR TOWED FROM MY DRIVEWAY BACK TO DEALER. *11/5/2013 DEALER STILL HAS CAR. *TR

RIGHT AND LEFT SEATBELT A JAMMED. WILL NOT RELEASE. THIS WAS REPAIRED AND THIS HAPPENED AGAIN ON MAY 14, 2014. *TR

2012 MINI COOPER COUNTRYMAN MANUAL TRANSMISSION. LIVE IN A MOUNTAINOUS REGION IN COLORADO. NOTICED A PECULIAR SMELL COMING FROM THE CAR AFTER BEING STUCK IN HEAVY TRAFFIC. HAD THE CAR SERVICED AND THEY SAID EVERYTHING WAS GOOD TO GO. FEW DAYS LATER WHEN ON VACATION DRIVING THROUGH NEVADA, THE CLUTCH COMPLETELY GAVE OUT & LEFT US STRANDED FROM 8:30 AT NIGHT UNTIL 2:30 IN THE MORNING BEFORE THE TOW TRUCK COULD GET TO US. DEALER VERIFIED THAT THE CLUTCH WAS INOPERABLE AND REPLACED THE CLUTCH DISK, FLYWHEEL, AND PRESSURE PLATE UNDER WARRANTY. MANAGER SAID THIS HAS BEEN AN ISSUE THEY HAVE SEEN A FEW TIMES PREVIOUSLY. NOW, 12,000 MILES (41,000 TOTAL) AND 6 MONTHS LATER, THE SAME THING AS HAPPENED. BUT NOW, MINI IS SAYING THAT IT'S "DRIVER ERROR" OR "WEAR AND TEAR" AND NOT COVERED. DEALER SERVICE MANAGER STILL ACKNOWLEDGES THAT THIS IS A PROBLEM FOR THE REGION WE LIVE IN. HOWEVER, I AM EXPECTED TO COME UP WITH $3,000 TO FIX THIS PLUS KEEP PAYING A NEW CAR PAYMENT. I HAVE DRIVEN MANUAL TRANSMISSION CARS/TRUCKS/MOTORCYCLES/SPORTS CARS FOR 35 YEARS AND NEVER HAD A PROBLEM WITH A CLUTCH GOING OUT ON ME BEFORE. THIS IS MY 3RD MINI, AND IT WILL BE THE LAST I WILL EVER OWN, I CAN'T WAIT TO GET RID OF IT. MINI HAS HAD ENOUGH TROUBLE WITH THIS THAT THEY CHANGED THE CLUTCH IN THE 2013 MODELS. EXTREMELY UPSET WITH THEM AS A COMPANY THAT THEY CAN'T STAND BEHIND THEIR PRODUCT AND FESS UP THAT THEY DIDN'T PUT A CLUTCH IN A CAR THAT WAS APPROPRIATE TO HANDLE THE WEIGHT OF THE VEHICLE. DON'T BUY ONE UNLESS YOU LIVE IN THE FLATLANDS AND DON'T HAVE TO DEAL WITH TRAFFIC! *TR

ELECTRONIC FUEL PUMP FAILED TWICE WITHIN A YEAR. MANUAL TRANSMISSION - CLUTCH DOES NOT ENGAGE GEARS PROPERLY. FRICTION POINT IS VAGUE AND UNENGAGING. GEAR SLIPS. REQUIRES EXCEEDINGLY HIGH REV. COUNTS/GAS TO ENGAGE IN GEAR PROPERLY. CAR STALLS MORE THAN NORMAL/OFTEN. OVERALL FUEL INJECTION/ECU MAPPING/CLUTCH ISSUES ARE EVIDENTLY AND REPEATS TO BE PROBLEM AREAS DESPITE PARTS REPLACEMENT AND ADJUSTMENT (ECU RE-MAP). FROM THE OWNER'S EXPERIENCE, THE CAR STOPPED ACCELERATING ON THE FREEWAY DUE TO FUEL PUMP FAILURES (TWICE) THUS CREATING ROAD HAZARD FOR FELLOW DRIVERS ON THE FREEWAY AT HIGH SPEED AS WELL AS MY OWN PERSONAL SAFETY. ALSO, DUE TO STALLING ISSUES OFF THE LINE, ENTERING FREEWAY AFTER METER-SIGNAL IS ALSO DANGEROUS IN MULTIPLE OCCASIONS CREATING POTENTIAL THREAT TO SAFETY. MANUFACTURER NEED TO ADDRESS BROAD ISSUE OF FUEL SYSTEM/POWERTRAIN/CLUTCH BEFORE ANYONE GETS SERIOUS HURT OR INJURED TO SUDDEN IMMOBILITY/STALLS. IN PARTICULAR, THE CLUTCH IN MANUAL TRANSMISSION IS SO BAD THAT IT DOES NOT FULFILL THE INTENDED FUNCTION OF ENGAGING GEARS. *TR

TL* THE CONTACT OWNS NA 2012 MINI COOPER S COUNTRYMAN. THE CONTACT STATED THAT WHILE DRIVING 65MPH THE VEHICLE STALLED THE ENGINE LIGHT ILLUMINATED BEFORE THE FAILURE OCCURRED. THE CONTACT WAS ABLE TO MERGE ONTO THE SHOULDER OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSE THAT THE GAS SETTING AND FUEL PUMP WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 2,821.

TL* THE CONTACT OWNS A 2012 MINI COOPER. THE CONTACT STATED THAT WHILE THE VEHICLE WAS OCCUPIED BY A PASSENGER THE AIR BAG LIGHT ILLUMINATED AS IF THERE WERE NO PASSENGER PRESENT. THE VEHICLE WAS NOT TAKEN TO A MECHANIC AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE ISSUE. THE FAILURE MILEAGE WAS 2,500 AND THE CURRENT MILEAGE WAS 3,000.

TL* THE CONTACT OWNS A 2012 MINI COOPER S. THE CONTACT STATED THAT THE TURBO CHARGER WAS NOT PROPERLY SHIELDED AND THE HOOD DID NOT HAVE ANY INSULATION. AS A RESULT, THE HOOD WOULD BECOME EXTREMELY HOT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO REFERRED THE CONTACT TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 22. UPDATED 03/14/12*BF THE CONSUMER STATED THE DEALER PROVIDED ADDITIONAL HEAT SHIELDS. HOWEVER, IT DID NOT COMPLETELY CORRECT THE PROBLEM. UPDATED 05/10/10

IN WEATHER BELOW ZERO F WHEN THE CAR IS LEFT OUTSIDE FOR OVER 8 HOURS THE ENGINE SOMETIMES STARTS IN "LIMP" MODE AND DOES NOT ALLOW FULL POWER UNTIL FULLY WARMED UP. THIS CAN TAKE OVER 10 MILES OF DRIVING, IDLING ALONE DOES NOT WARM UP THE ENGINE VERY QUICKLY IN BELOW ZERO WEATHER AND LIMP MODE. THE DANGER IS THAT LIMP MODE IS VERY LIMITED TO ENGINE POWER AND ONE BECOMES A HAZARD TO OTHERS WHEN SHARING THE ROAD. IN THE CLIMATE I LIVE IN THIS OCCURS A FEW TIMES A WINTER. THE DEALERSHIP HAS NOT COME UP WITH A SOLUTION. MY 2007 MODEL WAS RETRO FITTED WITH A REVISED INTAKE AND THAT RESOLVED THE ISSUE, BUT NO SUCH FIX HAS BEEN OFFERED. *TR