2013 Mitsubishi Outlander Steering Problems

In 2020 I got a recall for engine support from Mitsubishi. We took it in and told me that the support was find that I didn’t need to be replace even tho the recall called for it. They ended up putting rust paint on the support. 4 weeks ago that part broke on my wife when she was driving down the road. The steering wheel was taken out of my wife’s hand while driving. She was able to get the off the road safely. But sprained her wrist. When I found the broken part on the car. I call Mitsubishi themself. When I reported these issue, I was told that someone would be coming to my house to look at the car. I signed a form for them to do that. And for the to read the computer on my car. That was 4 weeks ago. I have emailed them and called them. And no one knows what I’m talking about our replying to my email. And on top of it all we are missing work, at least one day a week because of this.

IT SAYS REMOVE KEY, AND I CAN HAVE THE KEY IN MY HAND. WON'T LET THE KEY FOB LOCK IT EITHER

HI, HELP PLEASE HELP CAR DEALER RIP OFF. NORTH PALM MITSUBISHI OWNER MANAGER GUY, SOLD ME 3 CARS. ONE FINANCED THROUGH SANTANLER 2011 NISSAN ALTAMA. I WENT TO WORK PART TIME TO STAY MENTALLY HEALTHY AS DISABLED SINCE 1995 I WAS 35 YR OLD FLORSHEIM EXECUTIVE. I WAS REAR ENDED& DOUBLE HEAD-ON COLLISION. MY CAR 3 MONTHS OLD 3000 MILES ON IT. NPM GUY MGR OFFERED NO HELP IN GETTING ME ANY TYPE OF TRANSPORTATION. "I NEED $1000 DOWN PAYMENT TO GET YOU INTO ANOTHER CAR." "EXTRA FUNDS"? MR [XXX]. YOU HAVE TREATED MY PEOPLE SO BADLY AFTER I DID YOU A FAVOR IN FINANCING YOU .2ND MONTH I MISSED HAVING TRANSPORTATION. NOW BY MISSING HOUSE PAYMENT TO TAKE CARE OF MY HEALTH AGAIN VERY PHYSICALLY SICK MAN IF NOT TAKEN CARE OF....... I CANNOT BE WITHOUT A VEHICLE, I WAS GIVEN 1 CAR TO PURCHASE OUT OF 75 IN THE LOT 4 OF WHICH WERE OUTLANDERS UNDER 15000 UNDER 40,000 MILES & LESS. I ASKED GUY TO PLEASE KEEP PAYMENTS UNDER $350. PAYMENT $417 . I SAW A WARNING CODE ACS FAILURE MEANING ABS NOT WORKING,& POWER ASSIST STEERING ALSO NOT WORKING.THE WIPERS CAME ON ALL BY THEMSELVES. NPBM DID NOT TOW THIS UNSAFE CAR, I PAID TO HAVE IT TAKEN BACK TO DEALER FOR YET ANOTHER 10 SHOP STAY NO TRANSPORTATION. THIS WHOLE OPERATION NEEDS TO BE INVESTIGATED AS JUST NOTICED THAT PASSENGER SIDE FRONT CARPET STILL HAD NEW CARPET PLASTIC COVERING AFTER 6 YEARS? CORRUPT SELLING SALVAGED RE TITLED VEHICLES IS MY GUESS. MITSUBISHI TURNED THEIR BACK WHEN I IN FORMED THEM AS IF THE LESS THEY KNOW THE BETTER. IN MY SUCCESS IN BUSINESS CUSTOMER SERVICE COMES FIRST. ALONG WITH HONESTY AND NO DEGRADATION OR TAKEN ADVANTAGE OF AND THE OWNER OF R & B LLC IS NOT EVEN CLOSE TO BEING A FAIR BUSINESS MAN. PLEASE PLEASE HELP ME. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR

I HAD OWNED MY OUTLANDER FOR JUST OVER A WEEK AND WAS ATTEMPTING A NORMAL LEFT HAND TURN. MY LONG-SLEEVE, CUFFED SHIRT BECAME CAUGHT ON THE LOWER PORTION OF THE RIGHT PADDLE SHIFTER. AS I ATTEMPTED TO STRAIGHTEN THE CAR FROM THE TURN, THE WHEEL TURNED AND PULLED MY STUCK RIGHT ARM INTO AN OPENING ON THE STEERING WHEEL.CONSEQUENTLY, MY VEHICLE CONTINUED TURNING INTO ONCOMING TRAFFIC AS I BOTH TRIED TO STOP AND FREE MY ARM. LUCKILY, APPROACHING TRAFFIC SAW MY CAR IN ENOUGH TIME TO AVOID HITTING ME. I WAS NOT ABLE TO FREE MY HAND UNTIL I BROUGHT THE CAR TO A STOP AND REPOSITIONED THE STEERING WHEEL. THE PADDLE SHIFTERS ON THIS CAR ARE EACH OVER 4" LONG AND AWKWARDLY PLACED ON THE STEERING COLUMN. CLOTHING OR JEWELRY CAN EASILY BECOME ENTANGLED IN THE MECHANISM. I BELIEVE MY SAFETY AND THE POTENTIAL SAFETY OF OTHER OUTLANDER OWNERS IS IN QUESTION. I HAVE ASKED THE COMPANY TO REMOVE THEM FROM MY CAR TO WHICH MITSUBISHI CORPORATE REPLIED "WE ARE UNABLE TO PROVIDE ANY PROCEDURES OR RECOMMENDATIONS FOR THE REMOVAL OF THE PADDLE SHIFTERS." MY DEALERSHIPS HANDS ARE TIED WITH MITSUBISHI HEADQUARTERS POSITION. I FEEL THAT THE COMPANY IS MAKING LIGHT OF MY CONCERN AND HAS NO INTEREST IN ACKNOWLEDGING OR SOLVING THIS PROBLEM. *TR