There are 50 owner-reported body & structure complaints for the 2009 Nissan Altimain NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
DASHBOARD IS MELTING. STICKY AND SHINY IN HOT SUN CAUSING SEVERE VISIBILITY PROBLEMS.
The contact owns a 2009 Nissan Altima. The contact noticed that the dashboard was melting, and sticky, and had an abnormal odor. In addition, there was a glare in the front windshield that caused visibility issues while driving. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 148,000.
THE DASHBOARD ON MY 2009 NISSAN ALTIMA HAS STARTED TO PRODUCE A VERY SHINNY AND STICKY SUBSTANCE. THIS SUBSTANCE IS CREATING A GLARE ON THE WINDSHIELD OF MY CAR WHEN THE SUN IS SHINING MAKING IT VERY DIFFICULT TO SEE THE STREET IN FRONT OF ME. I HAVE TRIED SEVERAL METHODS TO REMOVE THIS SUBSTANCE WITHOUT SUCCESS. FROM WHAT I UNDERSTAND THIS IS DUE TO HEAT AND HUMIDITY BUT MY CAR IS ALWAYS PARKED IN THE GARAGE WHEN I'M NOT OUT IN IT. THIS IS A SAFETY HAZARD THAT IN MY OPINION SHOULD BE ADDRESSED BY NISSAN. THERE WAS A CLASS ACTION LAWSUIT IN 2017 WHERE NISSAN AGREED TO PAY ALL BUT $250 FOR THE REPLACEMENT OF THESE DASHBOARDS. SEE GIBBS LAW GROUP ONLINE FOR DETAILS. HTTPS://WWW.CLASSLAWGROUP.COM/NISSAN-MELTING-DASHBOARD-LAWSUIT/ I WOULD THINK IF THEY AGREED TO REPLACE THESE DASHBOARDS THEY KNOW THIS IS A FLAW IN THEIR DASHBOARDS.
DOOR HANDLES ON CAR BREAK INTERNALLY PREVENTING DOOR FROM BEING UNLOCKED OR OPENED FROM INSIDE OR OUTSIDE. DEALER HAS REPLACED TWO AT MY EXPENSE AND NOW THE OTHER TWO ARE BROKEN WITH THE SAME SYMPTOMS. NO ABUSE OR ACCIDENT INVOLVED THEY JUST ALLL OF THE SUDDEN STOP WORKING. CONCERN IS IN AN EMERGENCY (FIRE, ACCIDENT, ETC..) PASSENGERS OR DRIVER WOULD NOT BE ABLE TO EXIT CAR EASILY OR AT ALL IN A TIMELY BASIS, POSSIBLY CAUSING SEVERE INJURY OR DEATH. I HAVE CONTACTED NISSAN AND THEY LODGED A COMPLAINT BUT NOTHING MORE. I HAVE READ OF MULTIPLE INSTANCES ON THE INTERNET WITH NISSAN OWNERS HAVING THE SAME PROBLEM. FIX IS VERY EXPENSIVE WHEN DONE AT THE DEALER AND I BELIVE A RECALL/REIMBURSEMENT IS DUE.
"TAKATA RECALL" ON MAY 14, 2019, I SPOKE WITH A NISSAN REPRESENTATIVE REGARDING MY DEFECTIVE DASHBOARD THAT IS MELTING AND HAS BECOME SHINY AND STICKY WITH A GLARE. IT IS DANGEROUS AS THE SILK SURFACE OF MY DASH GLARES ONTO MY WINDSHIELD AND TOTALLY OBSTRUCTS MY VIEW. THE REPRESENTATIVE INSTRUCTED ME TO GO TO MY NISSAN DEALER AND HAVE A DIAGNOSTIC DONE. I WENT TO THE DEALERSHIP, WHO GAVE ME A PIECE OF PAPER DESCRIBING THE DEFECTIVE DASHBOARD AND THE COST OF REPLACING IT. ON MAY 20, 2019, I SPOKE WITH ANOTHER NISSAN REPRESENTATION, WHERE I EXPLAINED THAT I HAVE A PIECE OF PAPER FROM NISSAN STATING THE PROBLEM WITH MY DASHBOARD AND WHAT IT WILL COST TO FIX IT. I WAS THEN TOLD THAT BECAUSE MY WARRANTY COVERAGE HAD EXPIRED, THERE IS NOTHING NISSAN CAN DO ABOUT MY DEFECTIVE DASHBOARD. AS INDICATED ON THE INTERNET, THIS IS A KNOWN ISSUE WITH THE MAKE AND MODEL (NISSAN ALTIMA) CAR I HAVE AND THERE ARE SEVERAL ACCIDENTS THAT HAVE RESULTED FROM IT. I ALSO NOTICED THAT FLORIDA SUED NISSAN ON THIS SAME ISSUE AND WON. I'M DISAPPOINTED THAT NISSAN ISN'T OWNING UP TO ITS RESPONSIBILITY ON THIS ISSUE AND IS MAKING ME RESORT TO SENDING THIS LETTER FOR A RESOLUTION. I'M ASKING THAT NISSAN REPLACE THE DASHBOARD AT NO CHARGE AS THIS IS A DEFECT THAT NISSAN NEEDS TO CORRECT. PLEASE CALL ME AND LET ME KNOW WHEN I SHOULD BRING MY CAR IN FOR REPAIR.
THE TOP OF THE DASHBOARD IS MELTING. THIS CAUSES A SHINY SURFACE WHICH IS REFLECTIVE IN THE SUN, CAUSING A MAJOR DISTRACTION TO THE DRIVER
RAIN WATER IS LEAKING FROM MY DASHBOARD AND GETTING ON MY FLOORBOARD. IT WAS STATIONARY AT THE MOMENT
IT WON'T START MOST OF THE TIME AND WHEN IT DOES IT'LL ONLY LET ME GET UP TO MAYBE 20MPH AND THAT'S IT
THE DASHBOARD IS MELTING AND IS CAUSING SUCH A GLARE, DURING THE DAY BUT ALSO AT NIGHT MAKING IT UNSAFE TO DRIVE.
The contact owns a 2009 Nissan Altima. The contact stated that the dashboard had started to melt due to sunlight exposure. She also stated that a glare from the melted dashboard would reflect onto the windshield, obstructing her vision while driving. The contact stated that the failure had worsened over the years and that the melting had spread across the entire dashboard. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 50,000.
DASH BOARD IS MELTING
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE DASHBOARD MELTED INTO A BLACK, STICKY, REFLECTIVE LIQUID. THE CONTACT STATED THAT THE BOTTOM HALF OF THE WINDSHIELD WAS NOT VISIBLE DUE TO THE LIQUID REFLECTING THE LIGHT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DASHBOARD WAS MELTING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED BY THE REPRESENTATIVE OF THE MANUFACTURER THAT NISSAN HAD NO OBLIGATION TO REPAIR THE DASHBOARD BECAUSE THERE WERE NO OPEN RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 122,000.
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THERE WAS A GLARE ON THE DASHBOARD OF THE VEHICLE, WHICH MADE DRIVING EXTREMELY DIFFICULT. THE CONTACT STATED THAT THE GLARE IMPAIRED THE DRIVER'S VISION. THE CONTACT ALSO STATED THAT THE DASHBOARD SEEMED AS IF IT WERE MELTING. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 113,239.
WATER LEAKS INSIDE THE CAR EVERY TIME IT RAINS, WHEN IT'S STATIONARY. WATER IS ALL OVER THE FRONT FLOOR MATS AND BACK FLOOR MATS. FROM THE MOMENT I BOUGHT THE CAR, WATER GOT TRAPPED IN THE PASSENGER FRONT DOOR. I HAD TO MANUALLY DRAIN THE WATER BY LIFTING THE RUBBER ON THE EDGES OF THE DOOR. CURRENTLY, THE WATER HAS MOVED INSIDE THE CAR. AS SAID ABOVE, ALL OVER THE CAR FLOOR. I TOOK THE CAR TO NISSAN AND THEY DISCOVER THE THE BODY DRAINING HOSE CAME OFF, $500 LATER. THIS A MANUFACTURING DEFECT, HOW CAN A DRAINAGE HOSE JUST COME OFF. THIS IS A SAFETY ISSUE BECAUSE WATER CAN CREATE ELECTRICAL ISSUES WITH THE CAR AND PRESENT UNSAFE DRIVING.
DASHBOARD IS MELTING CAUSING GLARE ON WINDSHIELD.
THE DASHBOARD IS STICKY WHICH SOMETIMES CAUSES A GLARE ON THE WINDSHIELD WHEN DRIVING THE VEHICLE. MY SON 18 AND THE PRIMARY DRIVER OF THE VEHICLE HAS STATED THAT SOMETIMES ON SUNNY DAYS THERE IS A GLARE ON THE WINDSHIELD CAUSED BY THE STICKY DASHBOARD. MY CONCERN IS FOR HIS SAFETY AND THE SAFETY OF OTHERS DRIVING AND THIS CAUSING AN ACCIDENTS
MY DASHBOARD IS MELTING. IT IS VERY STICKY AND STARTING TO PEEL. THE SHINE REFLECTS INTO THE WINDSHIELD AND MAKES IT VERY HARD TO SEE.
MY DASHBOARD HAS BEEN MELTING FOR OVER A YEAR NOW AND PROGRESSING AT A RAPID RATE. NOT ONLY IS IT STICKY, BUT IT IS SO WIDE SPREAD NOW THAT IT WILL CAUSE A GLARE IN THE SUN WHILE DRIVING ON ANY ROAD ON THE WINDSHIELD THAT POSES AN IMMENSE SAFETY RISK. THIS IS AN ISSUE THAT REQUIRES A RECALL AS SOON AS POSSIBLE. I CONTACTED NISSAN MULTIPLE TIMES AND THEY HAVE REFUSED TO REPAIR IT.
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE SUN AND CLEANING PRODUCTS CREATED A GLARE ON THE DASHBOARD THAT HINDERED THE CONTACT'S VISIBILITY WHILE DRIVING. THE DEALER CONFIRMED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE DASHBOARD WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THIS ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.
I HAVE 2009 NISSAN ALTIMA AND IT HAS A VERY STICKY, SHINY DASHBOARD. SOME PART OF THE DASHBOARD IS SO SHINY THAT IT CREATES A GLARE ON WINDSHIELD DURING DAYTIME WHEN IT IS SUNNY OUTSIDE AND MAKES IT VERY DIFFICULT TO SEE THE OTHER CARS, PEDESTRIANS ETC.DURING DRIVING. THIS A HUGE SAFETY CONCERN AND SHOULD BE TAKE CARE OF BY NISSAN ASAP.
Showing 1–20 of 50 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026