2013 Nissan Altima Complaint Log

My vehicle has a code failure for the air bag sensor light. In order to pass inspection the light has to clear itself and it is not. I’ve had this vehicle since 2015 and have never had this issue. After talking to a representative at Nissan service department, he claimed that this is an issue he has with his Nissan as well leading me to believe that this is a manufacturer issue. Upon receiving a diagnostic there is no actual damage to the sensor in question it’s just malfunctioning. Below is an explanation from the service team at Nissan. DIAGNOSTIC TROUBLE CODE: B00A0-00 OCCUPANT SENSOR MAL. CHECKED HARNESS FOR ANY DAMAGES AND FOUND NONE. UNPLUGGED UNIT AND SENSOR AND RECONNECTED THEM. ATTEMPTED TO CLEAR CODES DID NOT CLEAR, UNSUCCESSFUL. ATTEMPTED TO PERFORM ZERO POINT RELEARN, UNSUCCESSFUL. ATTEMPT TO CLEAR CODES AGAIN AND CODES DID NOT CLEAR

Passenger airbag safety light does not light up as it should, shows passenger isn't wearing seat belt when they are. Airbag might not deploy under these conditions. There was a recall for this, took to dealership, was not corrected. Transmission stalls and studders, will not accelerate due to faulty CVT. Causes near miss accidents. Shift lock occasionally prevents car from changing from park, reverse, drive.

Delayed acceleration after making a stop, high RPMs when accelerating after making a stop. All above conditions appears to happen randomly.

Malfunction Indicator Light keeps coming on and remaining on.

Very stiff steering.

The contact owns a 2013 Nissan Altima. The contact stated that while driving at an undisclosed speed, the hood suddenly became unlatched, compromising front visibility. As a result, the contact veered into a light pole, damaging the bumper. The vehicle returned to normal functionality, but the failure became a regular occurrence. The air bags did not deploy. A Police report was not filed, and no injuries were reported. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V244000 (Air Bags), and the VIN was included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 160,000.

The contact owns a 2013 Nissan Altima. The contact stated while driving 50 MPH, the passenger’s side rear wheel started wobbling, causing the contact to lose control of the vehicle. The contact stated that there was an abnormal sound while experiencing the failure. The contact pulled over and waited for a tow - lucky he moved tow lanes to the shoulder without issue. There was no warning light illuminated. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the passenger’s side rear upper control arm had fractured. The vehicle was repaired. The manufacturer was made aware of the failure and the contact was informed that the VIN was not under recall. The failure mileage was 118,000.

Headlights

I bought this car from Auto Auction Group Inc in Los Angeles, Ca. When I bought the vehicle it read 103,158 miles on the odometer, however I learned recently through a car fax, that when the car was received by auto auction group it had 222,854. They rolled back the odometer committing fraud and putting me at risk and selling me a lemon that was basically on its way to break down sooner rather than later. I also learned they had erased the check engine warning so it seemed like the car was fine.

I bought this car and the light bulb is replaced. It is the actual halo type plastic head lights that are defected. If I take to dealer can they fix it. I saw issues with the same thing on the Internet.

My airbag light has been illuminated for the past few months. It does not illuminate while someone is in the seat. Once reset, it stays off for a while. When checked, the mechanic informed me that the sensor in my passenger seat needs to be replaced. Due to this malfunction, the vehicle may improperly deploy airbags. This has not happened but I’m concerned that it could possibly happen.

I was never informed of a voluntary recall on the headlamps of certain Nissan Altimas, my wife said it was difficult to drive at night, I installed LED lights with little change. I found out after Nissan had a voluntary recall that the head light assemblies had issues, mainly de-lamination of the chrome in the reflector assembly on the low beam light. Dealer said they would replace them unless I paid over $2000. I found non OEM light assemblies, had them installed, and took the old assembly apart and I was shocked to see the degrading of the entire assembly and material deposited on the lens making it cloudy, not clear at all. I documented all this, and really do think it is a serious safety issue since many of these cars are now on the used market, and many of the owners buying on that market may not have the resources to change out the headlamp assemblies, or even original owners such as me and my wife. Nissan knows there was an issue, and therevis. We happened to be lucky, my wife was not involved in an accident due to the low output of the lights, but the difference after installing the new assemblies is dramatic and the damage to the reflector assembly and cloudy film on the lens is significant. Nissan knows of the problem, they accept no responsibility now, but no doubt it is a serious safety issue which should be looked at again, Nissan did not let all the owners know they may have an issue, heck I got more notices on a hood latch recall than anything else. This is a real serious safety issue, visibility at night is severely restricted.

Hello, I took my Nissan Altima into my local Nissan dealer for a hood latch recall on 11/13/2023. On 11/21/2023 at about 6:40 pm I was driving my car at a speed of maybe 45-50mph and my hood flew open hitting my windshield causing damage to my car, and scaring my son and I. I called the dealer the next morning and spoke to Anthony from the service department regarding this situation, and he stated a faulty latch could have been put on my car, causing this to happen. I sent pictures to him via email, and he advised that he would contact the director and call me back with an update. I received a callback within hours advising Nissan would cover the damages but I would need to contact consumer affairs to see which location could do the repairs as they were behind by 8 month at that location in particular and could not provide me with a loaner car. After a week of waiting for an update from a dealer to confirm repairs, I had the car towed to the Thomas Nissan of Joliet on 12/4/2023 as the car would not accelerate anymore due to the hard brake. As of today 12/18/2023 I have spoken to the service manager there and he advised parts came in but they do not have a date for repairs or approval on the acceleration issue and for now will only repair the body. I advised that I am extremely saddened by the way I am being handled after such a traumatic ordeal that could have been deadly or life altering. This recall was supposed to prevent this issue, and it only caused it. This recall hasn't done anything to fix the cars, and neither have three other hood latch recalls for Altima cars. Altima drivers are in danger from hoods that suddenly fly open while driving, and this situation just proves a problem. Nissan doesn't know how to properly repair it, and my car and I are proof.

Hello, I took my Nissan Altima into my local Nissan dealer for a hood latch recall on 11/13/2023. On [XXX] at about [XXX] I was driving my car at a speed of maybe 45-50mph and my hood flew open hitting my windshield causing damage to my car, and scaring my son and I. I called the dealer the next morning and spoke to Anthony from the service department regarding this situation, and he stated a faulty latch could have been put on my car, causing this to happen. I sent pictures to him via email, and he advised that he would contact the director and call me back with an update. I received a callback within hours advising Nissan would cover the damages but I would need to contact consumer affairs to see which location could do the repairs as they were behind by 8 month at that location in particular and could not provide me with a loaner car. My fiancé contacted consumer affairs on 11/22/2023 and was told someone would call on 11/27/2023. I received a missed call and voicemail advising that I would receive a callback on 11/29/2023. I did not want to wait until the 29th and tried calling back as well as emailing several times and had not heard back. Today 11/28/2023 a call was placed to the direct number I was given and no answer. I then called the 800 number and spoke with a rep named Monica requesting a supervisor or manager and was yelled at and told I would receive a call back on the 29th. I advised that I am extremely saddened by the way I am being handled after such a traumatic ordeal that could have been deadly or life altering. This recall was supposed to prevent this issue, and it only caused it. This recall hasn't done anything to fix the cars, and neither have three other hood latch recalls for Altima cars. Altima drivers are in danger from hoods that suddenly fly open while driving, and this situation just proves a problem. Nissan doesn't know how to properly repair it, and my car and I are proof. As of today 1/30/2024, I received a callback from Maria. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2013 Nissan Altima. The contact stated that while reversing, there was a banging sound coming from the rear of the vehicle. Later, while driving the traction control warning light illuminated, and the rear of the vehicle became unstable. After parking the vehicle, the contact discovered that the vehicle was tilted towards the driver's side. The vehicle was towed to the local mechanic who determined that the rear control arm had fractured and needed to be replaced. The vehicle was not yet repaired. The local dealer was not contacted. The failure mileage was 158,000.

The dim headlights dont work right so u cant see driving. It is very dangerous it could cause a accident. So you have to drive with your brights on so that you can see and then that could also cause accident because you're blinding the people coming towards you

I feel like my 2013 Nissan Altima 2.5 SL sedan is/was Part of the Transmission Recall. I purchased my vehicle in 2017/2018… Since then I already replaced all the solenoids in 2020 for the transmission and it drove fine for 2 years. Then in October/November of 2023 the transmission code P0776 came on and it was taken to a Nissan dealership in Maine and was informed that the whole transmission was no good and needed to be replaced. I since bought a new Nissan Altima transmission that was never used before so, the transmission has 0 miles on it and had my personal mechanic place it in and now in early 2024 the transmission went from Driving 65mph on the highway and suddenly dropped to 30mph still on highway with no dashboard light notice at all… so now I have a vehicle that is broken and I don’t know what to do next!!! Please advise. I was wondering if my Vin# was one that had the original Recall and was taken care of anlready before I bought it? And if I can get any help with this new transmission that is now no good?

The contact owns a 2013 Nissan Altima. The contact stated that while driving at an undisclosed speed, the hood opened independently. The contact received notification of NHTSA Campaign: 20V315000 (Latches/Locks/Linkages). The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The contact was informed that the manufacturer had received the notification and the manufacturer informed the contact that the recall repair had been completed by the previous owner in 2016. The failure mileage was approximately 151,000.

The contact owns a 2013 Nissan Altima. The contact stated while driving at various speeds, the vehicle hesitated while accelerating and jerked intermittently. No warning light was illuminated. The vehicle had been diagnosed. The contact was informed that the failure was due to a faulty transmission. The contact was informed that the transmission needed to be replaced. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 90,200.

The contact owns a 2013 Nissan Altima. The contact stated while driving at an undisclosed speed, the passenger’s side rear control arm fractured. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic confirmed that the control arm had fractured. The contact was informed that the control arm needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 125,000. The VIN was unavailable.

Air bag not function

The contact owns a 2013 Nissan Altima. The contact stated that while driving at an undisclosed speed, the vehicle made an unusual sound and stalled. The contact stated she was able to drive the vehicle to the shoulder of the road and then the vehicle lost motive power. The contact stated the vehicle would not restart. The vehicle was towed to the dealer. The vehicle was diagnosed with a failed transmission. The transmission needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 100,200.

The 2013 Nissan Altima passenger light seatbelt dash light stayed on unless seatbelt was buckled with person in seat. Took to Nissan dealer who charged $150 to diagnose as a sensor control unit except when they cleared the codes the airbag light also came on and has stayed on. 1.Issue number one is Nissan had a recall on the sensor unit and Nissan refuses warranty. I called Nissan hotline and took back to dealer and warranty was still refused. 2.Issue number two the air bag light only showed up after the codes where cleared account to Nissan. This means that I was driving with the passenger air bag not functioning without any warning light showing not functioning air bag. I believe this is a warranty issue and also a safety issue where the car has a non-functional passenger air bag even though it does not show until the codes are cleared at a dealer. How many people are driving around not knowing Nissan is not giving a warning Light?

Hood latch cable snatched it was recall on thi vehicle

The headlights are so dim it is dangerous. I had been riding with the brights on because of the dimness of the lights. I was almost in a serious accident due to the lack of visibility resulting from faulty headlights—even with the brights on. These are dangerous.

There is a known cvt transmission issue with certain years of different models of Nissans. My sons car recently started hesitating and not accelerating when pulling out of intersections. I took the vehicle to Nissan and was told that there is a known issue and they have extended warranties on the issue but my sons car was out of warranty and they were not willing to assist due to no recalls as of yet. The issue with the car hesitating is a huge safety concern. They recommended a new transmission for 6500.00.

Headlights are dangerously dim, contacted manufacturer and were told that we missed the settlement on this issue. We purchased this vehicle after the settlement so of course we missed it. My son drives this car to and from college two and a half hours away. I cannot understand why nothing is being done. When he drives at night, he has to have high beams on and even then, they are not the brightest. I know we are not the only ones, I have researched it and seen countless complaints about the headlights.

Front passenger air bag warning lamp is illuminating signaling that the vehicle is not detecting an occupant in the seat. This is the second time this has occurred. The first time the sensor was replaced, (Pc214) NHTSA13V-069. It was covered under a safety recall in April 2013. I took the vehicle to Bowie Nissan, Bowie, MD and asked to have the sensor replaced at no charge as this is a safety issue. I provided the TSB from Nissan notifying the dealerships. The TSB reference number NTB19-071 September 12, 2019. I supplied the service writer a photo of the results of a diagnostic scan that stated occupant sensor was abnormal. The service advisor stated that it is a safety issue but they would have to charge a $189 diagnostic scan. If they confirmed the problem they would then make the repair and charge me the cost since it is not covered by Nissan. My car currently has mileage of 104,389 mile. I feel that this should be repaired by Nissan at no charge as this the second time this part has failed and that it is genuine safety issue. I feel that Nissan is dodging it responsibility to its customers and NHTSA.

Headlights so dimmed you cannot see at night. Without using my high beams. I have all ready received 3 verbal warnings for driving with high beams. My understanding there was a recall I missed out in due to lost mail I assume but Nissan refuses to fix it and trying to charge me $2000 for there safety defect. I cannot afford to get this fixed out of pocket and it’s a safety issue. If it’s a recall that’s a safety issue it should be a Nissan repair.

It was a recall on the headlights and Nissan said the recalled expired. The previous owner passed away. You can’t see anything at night without driving with the high beams on I had the bulbs changed an it’s dim lighting. This is a safety issues that’s putting me and other people lives in danger.

The rear sub frame is broken (rusted completely) on the passenger side rear. I had a sudden flat tire and took it in to have a new tire put on and the tire company showed me that the tire issue was due to the sub frame being broken.

The contact owns a 2013 Nissan Altima. The contact stated while driving 30 MPH, the passenger’s side rear wheel started wobbling, causing the contact to lose control of the vehicle. The contact stated that there was an abnormal sound while experiencing the failure. The contact pulled over safely and then drove back to the residence. There was no warning light illuminated. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the passenger’s side rear toe link had fractured. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was informed that the VIN was not under recall. The failure mileage was 143,000.

Deer run out in front of me. Airbags did not deploy.

I had recall work done on my car was not properly repaired Issue still needs addressed Nissan refuses to look into they are telling me it was addressed. But the issue still remains. To fix the issue they want me to pay for it but I ma afraid that it may not be fixed properly again . This is the third accordance with this issue.

The contact owns a 2013 Nissan Altima. The contact stated that the hood failed to open as needed. The vehicle was also leaking anti-freeze. The contact was unable to open the hood to check or add coolant. The check engine warning light was illuminated. The vehicle was taken to the local dealer however, the contact was as unaware of the repair performed on the vehicle. The contact related the failure to NHTSA Campaign Number: 20V315000 (Latches/Locks/Linkages). The manufacturer was not contacted. The failure mileage was unknown.

Im not sure what the malfunction. Is but I’ve been experiencing delayed acceleration. I can be at a stop light and when it turns green I hit the gas and it won’t go until about 4 seconds later. I’m afraid i will get hit in the back or hit when turning because the delay. This also happens at stop signs or when I’m simply pulling out somewhere. When I looked it up on google many Nissan altimas are having the exact same problem. Also me and a relative have the same car and she’s been experiencing the same problem!

Both front head lights (low lights) are very dim; right headlight may require re-wiring due to constant burning out of head light (low lights) and turning signal light. Measures have been taken by owner to address the situation by careful step-wise cleaning of headlight covers. After cleaning of headlight covers, there was significant fogginess still noted as having a film like appearance. This film appeared to be on the inside portion of the head lamps. Visibility was not improved after cleaning headlights. Night time driving visibility is significantly affected, leading to issue of safety while driving. Passengers have noted inability to distinguish whether headlights are turned on or off while driving at nght. Issue has been brought up to multiple nissan car dealerships who refuse to further inspect or acknowledge the issue of defect in the 2013 Nissan Altima. The issue has previously been brought up in the case of Rafael Suarez, et al. v. Nissan North America, Inc., Case No.3:21-cv-00393-WLC-AN. Dealership refuses to acknowledge case or issue in general.

Local (Rockwall Texas) Nissan dealership does not have the parts for recall on 1n4al3ap7dn404470. I've been waiting for a year.

Rear lower control arm broke as was backing into the garage. Traction control light was turned on on the dash.

I took my vehicle in for assessment which costs around $160 as had many warning lights, including airbag. Nissan reviewed and informed my the passenger airbag needed to be replaced as the sensor was bad. There have been four previous recalls on Nissan Altima for airbag sensor issues and mine was not addressed. Now there is an issue and I'm told to spend money I don't have for an issue Nissan should fix. In the event somebody is hurt or worse, Nissan will be held responsible. Please take action and correct this issue and hold Nissan responsible.

The Passenger side Rear Lower Control Arm broke in half while driving down the road. There were no potholes or rough road conditions present when failure occurred. The failure caused instant loss of stability of the vehicle, but luckily did not result in an accident. Where was no warning before the failure occurred. The event occurred in Iowa. There is currently a Nissan Service Campaign (P9324) to replace this component. It is the correct vehicle, a 2013 Nissan Altima, and occurred in a covered state (Iowa). I opened an inquiry with Nissan Customer Care (Case 48827935), but was told my vehicle was not covered. The explanation given was that not all 2013 Nissan Altimas are covered, and it was likely the lower control arm date code or vehicle build location was outside the scope of the Service Campaign. I would ask that the NTHSB and Nissan review the data for failed units and consider if this service campaign should be expanded.

The airbag sensor stop working. The airbag light stayed on whether someone was sitting in or not sitting in the passenger seat. The dealership stated there was an opening in the circuit and had to be re-builded. With the airbag not working this made the vehicle unsafe to drive and they could not tell me if the defect was with the driver side or passenger side airbag.

While driving my vehicle when trying to accelerate it wouldn’t go above 20mph had to hit the brakes then vehicle would just accelerate real fast I was in traffic with my kids thank god we wasn’t hurt Nissan needs to recall this situation it’s affecting a lot of 2013 and up

The contact owns a 2013 Nissan Altima. The contact stated while driving approximately 25 MPH, the vehicle began to wobble and almost crashed into another vehicle. The traction control warning light was illuminated. The contact was able to park and noticed that the wheel was tilted inwards. The contact was informed by an independent mechanic that the control arm broke had fractured due to corrosion. The sub frame was also fractured. The contact stated that a second independent mechanic was notified of the issue and was referred to the dealer for assistance. The vehicle was taken to the local dealer where an unknown diagnosis was provided. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was not covered under recall. The failure mileage was approximately 151,000. The VIN was not available.

Steady Check Engine light came on April 25, 2023. Just had oil change/filter done day before. Had tune-up done May 25, 2023. Had mechanic who replaced my catalytic converter and (2) O2 sensors a year ago check my car. Found that the inside of the catalytic converter was melted. They checked for a fuel leak in engine, none found. Replaced catalytic converter and front O2 sensor. As of today, no Steady Check Engine light has come back on. I think a Flashing Check Engine light should have displayed for something as serious as a fuel leak. What if my car caught fire while driving? Also, I was told several years ago by a local Nissan dealer that my driver side airbag would need replacing - that indicator light never came back on the dash board either. Faulty sensors? I notified Nissan in TN by mail.

While driving on a highway at approximately 65 mph the car seemed to lose traction and the slip indicator light appeared. Once able to safely look at the vehicle it was noticed the rear wheels were not aligned and the lower rear control arm had snapped.

Cat transmission when out for the second time

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Rear passenger suspension arm broke while driving from what looks to be corrosion. Was able to make it safely due to 1 bolt holding in place the car is not drivable. Had I kept driving the whole wheel would have came off causing an accident .

Good Day, The airbags don't show as on when passengers sit. And the transmission is giving me more problems.