2016 Nissan Altima Body & Structure Problems

Subject Safety Defect Complaint Recall Repair Refusal and Manufacturer Delay Nissan Altima 2016 My 2016 Nissan Altima is subject to a safety recall related to the hood latch cover The hood latch cover on my vehicle is defective and stuck which caused the hood to become completely locked shut This defect creates a serious safety hazard because the hood could unexpectedly open while driving putting me my family and other road users at risk I contacted and visited two authorized Nissan dealers multiple times to have the recall repair performed Both dealers refused to repair the vehicle unless I personally opened the hood first I explained that the hood cannot be opened due to the recall related defect and that attempting to force it open is unsafe The dealers still refused to perform the recall repair I then contacted a third party service AAA but they refused to work on the vehicle stating that opening or driving the vehicle with a compromised hood is extremely dangerous and that this issue must be handled by the manufacturer and its authorized dealers I contacted Nissan North America directly to seek assistance Instead of resolving the issue Nissan has repeatedly delayed action stating that my case is still pending dealer approval I have been told many times that there would be updates but no solution has been provided I was informed multiple times that the case is delayed and that there is currently no resolution available As of today my vehicle has been undrivable for more than one and a half months due to this unresolved safety defect I am afraid to drive the vehicle because it poses a real danger to my safety and the safety of my family This situation has caused significant stress and hardship I am filing this complaint with NHTSA because an authorized dealer is refusing to perform a required safety recall repair

The contact owns a 2016 Nissan Altima. The contact received notification of NHTSA Campaign Numbers: 20V315000 (Latches/Locks/Linkages) and 18V915000 (Structure, Latches/Locks/Linkages). The contact stated while driving at an undisclosed speed, the contact smelled an abnormal burning odor inside the cabin of the vehicle. The contact stated that while the vehicle was parked in a parking lot, others also smelled the odor. The contact stated while driving approximately 65MPH, the vehicle inadvertently decelerated to 45 MPH with other vehicles behind. The contact stated that the vehicle failed to accelerate, and the vehicle lunged forward causing the contact to quickly depress the brake pedal. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 13,000.

Shaking upon acceleration

THERE IS STILL NO REMEDY FOR THE RECALL OF THE SECONDARY LATCH FOR THE HOOD. I HAVE BEEN DRIVING AND THE HOOD HAS BECOME UNLATCHED. THIS IS UNSAFE AND A DRIVING HAZARD. A REMEDY NEEDS TO BE FIXED ASAP OR SOMEONE MAY GET HURT. I THINK IT'S IRRESPONSIBLE THAT NISSAN HAS NOT COMPLETED THIS REMEDY.

TL* THE CONTACT OWNS A 2016 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE SUN VISOR DETACHED AND OBSCURED THE DRIVING VIEW. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.*DT*JB

MY CAR BATTERY WAS LOSE AND I WAS DRIVING AND THE CAR SHUT OFF IN TRAFFIC. I WENT AND POPPED THE HOOD AND NOTICED THAT THE BATTERY WAS LOSE AND I MOVED IT IN PLACE AND THE CAR TURNED ON. UPON ME BEING IN A RUSH TO GET TRAFFIC GOING AGAIN THE HOOD LATCH DIDN'T WORK, AND WHEN. I WENT ON THE HIGHWAY THE HOOD WENT UP TO MY WINDSHIELD AND DAMAGED MY HOOD, CORNER PANELS, SMASHED MY FRONT WINDSHIELD, AND I HAVEN'T FIXED THE HOOD BECAUSE IT'S VERY EXPENSIVE. IT HAPPENED ON THE HIGHWAY. IN THE FAST LANE.

TL* THE CONTACT OWNS A 2016 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT 50 MPH, THE HOOD OPENED INDEPENDENTLY AND DAMAGED THE WINDSHIELD. THE DRIVER COASTED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE WINDSHIELD WAS REPAIRED. THE VEHICLE WAS TAKEN TO SOUTH SHORE NISSAN (200 SUNRISE HWY, AMITYVILLE, NY 11701), AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 20V315000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 47,400. THE VIN WAS INVALID.

WHILE ENTERING THE HIGHWAY AT ABOUT 40 MILES THE HOOD OF THE VEHICLE HOOD LIFTED UP OFF HITTING AND BREAKING WINDSHIELD ALSO DAMAGING BOTH SIDES OF FENDER.

TL* THE CONTACT OWNS A 2016 NISSAN ALTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V315000 (LATCHES/LOCKS/LINKAGES) AND 18V915000 (STRUCTURE, LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. A DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

JUST BOUGHT CAR, THEY DID NOT TELL ME CAR WAS IN ACCIDENT, TRIED WORKING WITH THEM, SULEMAN SAID I SIGNED PAPERWORK, THERE NOT RESPONSIBLE , IF I TURN CAR IN, ONLY DROVE CAR MAYBE 25 MILES SINCE I HAVE HAD, STILL DO NOT HAVE PAPERWORK ON THIS CAR, NEVER RECIEVED ANY AS OF YET, BUT THEY MADE SURE WAS REGISTERED, HAVE NO AGREEMENT , NOT SURE WHAT PAYMENTS ARE, ALSO WAS TOLD I HAVE TIRES AND WHEELS AND I DONT, I AM A WOMAN AND DONT KNOW MUCH ABOUT THIS, BUT KNOW WHEN SOMETHING IS WRONG, WHAT CAN I DO WITH THIS PURCHASE, AS I SAID I HAVE NO PAPERWORK TO EVEN LOOK AT

THERE IS A RECALL ON MY HOOD LATCH THAT I RECEIVED IN THE MAIL. . DUE TO THIS RECALL MY HOOD OPENED WHILE I WAS DRIVING AND SHATTERED MY WINDSHIELD AND MESSED UP MY HOOD AND FENDERS. * (RECALL RELATED INCIDENT) TS

WATER LEAKS FROM WINDOW SEAL AND CEILING

I WAS DRIVING IN INTERSTATE HIGHWAY I GOT MESSAGE FROM CAR DASHBOARD LIKE DOOR OPENED. IMMIDIATELY GOT PULLED OVER TO SHOULDER AND STOPPED THE CAR AND CLOSED THE DOOR. AFTER THAT STARTED THE CAR DROVE FEW HUNDRED MILE STOPPED IN REST AREA GOT TO KNOW BACKSIDE PASSENGER GLASS WINDOW IS DOWN . I GOT FIXED NHTSA CAMPAIGN ID 17V040000 BUT ITS STILL FAILED

THE LATCH LOCK CABLE MAY NOT HVE BEEN ROUTED PROPERLY IN THE FRONT PASSENGER DOOR , WHENEVER LOWERING THE WINDOW THE FRONT PASSENGER DOOR TO UNLATCH AND INADVERTENTLY OPEN WHEN THE WINDOW IS LOWERED OR NOT. MOST OF THE TIMES YOU NEED TO CLOSE TWO OR THREE TIMES TO PROPERLY LOCK.

TL* THE CONTACT OWNS A 2016 NISSAN ALTIMA. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE DOOR WAS NOT CLOSING AND THE LATCH FAILED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V915000 (STRUCTURE, LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 32926223. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

REAR PASSENGER DOOR OPENS WHEN LOWING THE WINDOW. THE VEHICLE WAS STATIONARY. A RECALL WAS ISSUED TO ADDRESS THE SAME ISSUE BUT MINE VEHICLE IS NOT ON THE RECALL LIST.

SPONTANEOUSLY EXPLODING SUNROOF. THE SUNROOF EXPLODED WHEN DRIVING AT 55 MPH AT 65 DEGREES FAHRENHEIT ON AN OPEN STRETCH OF HIGHWAY CLEAR OF ANY OVERPASSES OR BRIDGES.

THE RIGHT SIDE DOOR WILL NOT OPEN FROM THE INSIDE WHILE VEHICLE IS STATIONARY! THIS HAS NOTHING TO DO WITH THE DOORS BEING LOCKED. DOORS ARE UNLOCKED AND PASSENGER CANT GET OUT UNLESS THEY CRAWL TO THE LEFT SIDE OR SOMEONE ON THE OUTSIDE OF CAR LETS THEM OUT.

THE LATCH-LOCK CABLE MAY NOT HAVE BEEN ROUTED PROPERLY IN THE REAR DOOR. THE CABLE MAY INTERFERE WITH THE WINDOW REGULATOR CAUSING THE REAR PASSENGER DOOR TO UNLATCH AND INADVERTENTLY OPEN WITH THE MECHANISM IS LOWERED TO OPEN WINDOW.

THE VEHICLE WAS PURCHASED IN 11 NOV OF 2016, THE DAY OF PURCHASE THE LEFT PASSENGER WINDOW WOULD NOT GO DOWN. THE NEW CAR WAS LEFT AT THE DEALER THE DAY OF PURCHASE FOR REPAIRS. THREE PLUS WEEKS LATER, AROUND 12/03/2016 I HAD TO CALL TO FIND OUT IF THE CAR HAD BEEN FIXED. NO COMMUNICATION FROM THE DEALER. THE CAR WAS PICKED UP AND USED AFTER REPAIRS. 03/MARCH 2017 WHILE DRIVING DOWN THE ROAD MY 11 YEAR OLD SON ROLLED THE LEFT PASSENGER WINDOW DOWN AND THE DOOR CAME OPEN WHILE ON THE HIGHWAY. I RESEARCHED THE RECALLS AND THERE WAS A RECALL FOR THE RIGHT DOOR ONLY. RESEARCH NISSAN HAD NOT SENT TO THE DEALERSHIPS.(RECALL NUMBER, 17V-040, RECALL DATE 01/18/2017) NO NOTICE OF RECALL WAS EVER SENT TO ME NOR WAS THE DEALERSHIP AWARE OF THE RECALL. THE COPY I TOOK A COPY TO THEM WAS THEIR FIRST NOTICE OF A RECALL. I RECEIVED THE RECALL ON 3/16/2017I TRIED TO WORK THE BUYBACK PROCESS WITH NISSAN BUT THEY STATED THAT THERE WAS A RECALL IN PLACE AND THEY WOULD NOT ENTERTAIN A BUYBACK. NO I'M STUCK WITH A VEHICLE I DO NOT TRUST AND