2019 Nissan Altima Complaint Log

08/24/22 driving on a three lane highway with no cars in front of me in any lanes, no pedestrians, animals or any obstacles going 50 mph, the car just stopped and the forward collision warning activated and the car stopped. Took the car in to the local dealer 09/08/22 where technician noted they could not replicate the issue on test drive. Dealer service pointed the issue to 12/2021 accident and wanted to charge me $2,020 to fix. Car has less than 17K miles and is under warranty.

I have Nissan Altima 2019 SR. It has an automatic front emergency brake system that brakes when the car is close enough to save from an accident to occur. But it did the opposite means it risked my life by braking in the middle of the road in traffic even if no cars are in front of me. I was saved a couple of times because there were no cars around me when it did that. But it seems very dangerous and risking life and other around my nissan car. I contacted customer service, they told me I have to pay for that repair. It is ridiculous. How to find justice on this issue? Is this a way these car companies make faulty systems and risk human lives? Do I deserve this? Please help me to solve this problem.

The contact owned a 2019 Nissan Altima. The contact stated while driving approximately 10 mph and making a left turn, another vehicle crashed into the front driver's side of the vehicle. All the air bags did deploy. The contact stated the driver-side air bag deployed under the steering wheel causing him to fracture his right leg and his right knee. The contact sought medical attention at a hospital for 11 days and had surgery on his right leg. The contact also stated his front passager had injuries caused by the seat belt. The front passenger sought medical attention and had surgery to have a small portion of her bowel removed. A police report was filed. The insurance company deemed the vehicle a total loss. The vehicle was not drivable and was towed to the insurance company's tow yard. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was 32,812.

MOONROOF SHATTERED (EXPLODED) FOR UNKNOWN REASON. TEMPERATURE OUTSIDE WAS ROUGHLY 79 DEGREES FAHRENHEIT. NO OBJECT STRUCT GLASS

My back doors do not lock with the FOB. I have to manually unlock and lock my rear doors. My driver side door is starting to not work as well. This is a major safety issue that Nissan seems to not care about. My car only has 35,000 miles on it.

The heating seat is not working, and the locking system within all doors is failing. Also, lane departure and steering assist is not aligning properly

The front radar distance sensor becomes blocked and unavailable while driving. This happens every time I drive the car. Several times the warning message came on and the car tried to briefly brake. I took my car into the Nissan dealership and they confirmed the sensor has failed and recommends replacement. This is a known issue with Several models of Nissan cars per NHTSA NTB19-033A. This has been happening in my car for about two weeks. I took it in to the dealership as soon as I could after noticing the problem. I believe my car was built at the end of 2018 and has this faulty sensor reference in NHTSA NTB19-033A or clearly they have not rectified the problem fully. I think 2019 vehicles should be added to the recall.

My fiancé and I were driving late at night on a straight, one lane road going just over 40 mph with NOTHING in front of us. For no reason the pre-collision front sensor went off indicating we had the potential of hitting the vehicle in front of us even though there was nothing there. Moments later the dashboard went white showing a red triangle and the automatic braking system came on engaging all the brakes and abruptly reducing the vehicle's speed to approximately 15mph before it disengaged. That this time we had no control over the speed of the vehicle and could only steer the car to the side of the road. Had another vehicle been behind us there would have been an awful accident where us and the driver behind us would have been injured as there is no way anyone could have anticipated such an inappropriate speed change at that time. I brought the vehicle into the dealership days later. They could not duplicate my concern. They found past trouble codes of C1A16 & C1A17 on the vehicle's history. They recommended calibrating the distance sensor and road tests but were not confident this would fix the problem and stated a new sensor may need to be purchased. Upon experiencing this traumatic event in my Nissan vehicle I posted my experience on Facebook and had 3 people I personally know reach out to me saying they experienced similar events in their Nissan. All the people had 2017 or newer Nissans vehicles that included the Sentra and Rogue models. No warning lamps, messages or other symptoms of the problem appeared prior to the failure besides the pre-collision sensor incorrectly coming on as described above. The vehicle is available for inspection upon request.

I got an 2019 Altima SR and my active grill shutter has gone bad already and my car is still basically brand new it only has around 56 thousand miles on it my check engine light is on because of it

The forward AEB system warning light illuminated at 47,124 miles. I parked the car, turned it off and then restarted it and the light remained off for about 5 miles before re-illuminating and remaining on continuously. While I was driving, the car began braking at random times when there was no vehicle in front of me, and would decelerate to 40mph sporadically. I ended up pulling over on the highway and having the vehicle towed to my office until I could afford to have it taken to a Nissan dealer. I purchased the vehicle used on June 8, 2022 and this malfunction first occurred today, June 13, 2022. Per the service records, there is no other notification of this malfunction occurring prior to this incident.

The contact owns a 2019 Nissan Altima. The contact stated while driving at an undisclosed speed, the vehicle stalled. Several unknown warning lights were illuminated. After several attempts, the vehicle failed to restart. The vehicle was towed to the dealer; however, no cause for the failure was found. The contact stated that an unknown part was replaced. The contact stated that the failure persisted. The vehicle was towed to several dealers, who refused to accept the vehicle. The vehicle was towed to a dealer, Southern Nissan Chesapeake, where it was diagnosed, and the contact was informed that the grill shutter valve had failed and needed to be replaced. The vehicle was not repaired. The contact left the vehicle at the dealer where the vehicle was towed without the contact's consent. The contact could not find the vehicle. The contact found out that the vehicle had been towed to another dealer. The contact stated that when the vehicle was found, the vehicle had been vandalized, and parts were stolen from the vehicle. A Police report was filed. An investigation by the Insurance Company was pending. The manufacturer was made aware of the failure. The vehicle remained at the dealer and had not been driven since. The failure mileage was approximately 43,000.

Hello, Please see all attached documents and call me for further details and assistance prior to investigation. I appreciate your time and assistance. Thank You

My car rear doors have both stopped locking with my keypad and door control. I have to use my hands and lock it. My car is now showing a active grille shutter error code. I have been in contact with quite a few other people with the same model and the same problems have seen to be reoccurring.

The contact owns a 2019 Nissan Altima. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic. The mechanic stated that the active grille air shutter(engine) needed to be replaced. The dealer or manufacturer was not contacted. The vehicle was not repaired. The failure mileage was approximately 61,500.

The Nissan Infotainment System Crashes when connected to Apple Carplay when you receive a call from Microsoft Teams, or attempt to make a call from Microsoft Teams. It sends the Infotainment System into a recurring reboot Cycle that can only be stopped by the call ending. This has been an ongoing issue for almost 2 year and through 2 different Software Versions, 0810 and now 0912. This is a significant Safety Hazard as many individuals travel via Car for their Jobs and many Companies heavily utilize Microsoft Teams for Meetings, especially as a result of the Pandemic. Having the Ability to operate Handsfree is essential not only from a Safety standpoint, but from a Legal standpoint. During research, this is not a minor problem, and I believe has been ignored due to the Pandemic and the belief that less people are driving and traveling and utilizing Microsoft Teams via Apple Carplay. Nissan needs to address this issue immediately to resolve what is causing the Infotainment System to crash when making and receiving calls via Microsoft Teams, so the Safety of it's Consumers is no longer put at risk. The Date noted below is the last time it has occurred, but as noted, has been going on for almost 2 years.

The front passenger door and both rear doors will not lock/unlock with the key fob or the button in the car. The doors when locked by hand will randomly unlock while the car is driving

When the rearview mirror was adjusted, the mirror fell off of the windshield entirely and took a chunk of glass out with the rearview mirror.

The contact owns a 2019 Nissan Altima. The contact stated after driving down her driveway and then entering the roadway and accelerating to 15 MPH, the engine seized. The contact stated there was no warning light illuminated. The contact also stated that the infotainment system became inoperable. The vehicle was hauled by her tractor back to the residence. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure however, a dealer was not contacted. The failure mileage was 65,515.

My vehicle radio is having issues with the volume knob that is crazy, when moving the volume up the volume goes down or up or to maximum, basically it is not working as expected, I found a voluntary recall about it with reference NTB19-077 CAMPAIGN ID #: R1911 NHTSA #: 19V-654 , however Nissan dealer in Katy states this is a software update that fix the known issue but that I need to pay 450USD for the update, I find it completely abusive as it is known issue for this model that requires a simple software update that should be done in my opinion free of charge.

CARE IS GIVING ERROR OF "ENGINE MALFUNCTION REDUCED SPEED, SERVICE SOON" WITH ENGINE, TRACTION AND COLLISION LIGHTS ACTIVATING AT THE SAME TIME. CAR THAN SLOWS DOWN AND HAS SHUT OFF. THIS ERROR HAPPENS WHILE DRIVING OR JUST BY HAVING IT ON. ALSO WHILE STEREO, BULETOOTH OR CARPLAY IS ON THE VOLUME WILL DECREASE ON ITS OWN UNABLE TO TURN UP VOLUME WITH KNOB. THIS HAS BEEN HAPPENING SINCE I BOUGHT THE CARE IN 2021

The contact owns a 2019 Nissan Altima. The contact stated while driving 60 MPH the vehicle sunroof shattered without impact. The contact stated no warning light was illuminated. The contact had small cuts to his right shoulder from glass but had not needed medical attention. The contact had taken the vehicle to a local dealer, where it was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 66,081.

2019 Niss Altima 3-12-2022 McDonald County, MO Vehicle was rammed and forced off the road causing the vehicle crash into trees. The vehicle received heavy damage to the front and rear. AIR BAGS DID NOT DEPLOY. The driver struck his head on steering wheel or windshield. Sheriff's office investigating. Nissan has not been notified yet. Towing yard and sent pictures to the insurance company. Driver and passenger was put in great risk.

I am filing this complaint because the locking system on my 2019 Nissan Altima has been malfunctioning for a few years, and it has now become a serious safety issue. I first noticed that my back doors and my front driver-side doors would not lock or unlock when using the remote or the button inside the car. This is very concerning because it means my car is often unsecured when it should be locked, and there are never any warning lamps or messages to let me know the system failed. I have to manually lock and unlock the doors myself just to get them to work, which has happened multiple times while my kids were trying to exit the vehicle. The problem has recently gotten worse. Last week, I had an issue where the door would not open at all because the latch stayed engaged even though the door was "unlocked." I had to pull the manual lever multiple times before it would finally open. This constant locking issue is a major risk because it could prevent us from getting out of the car quickly in an emergency. The vehicle and these components are available for inspection, and I am taking the car to Nissan tomorrow to have the problem confirmed and inspected.

The car regularly automatically slams on the brakes for no reason when there is nothing ahead of me. While in parking garages, turning on divided highways and worst of all while crossing railroad tracks. Dealership just brushed off my concerns because it wouldn't do it for them, and I don't think they checked my car at all. I also get a collision system malfunction warning, sometimes while driving and other times while sitting still. This is DANGEROUS, one day I will either be rear ended or God forbid hit by a train.

Vehicle door locks stopped working with key fob and with interior controls. Radio volume control on unit doesn’t work only the steering wheel control. Radio will randomly change station by itself. Radio will randomly turn on when car is off. Car will not start and has to be jumped for no apparent reason. Battery has had to been replaced twice in the last 4 years. Dealership has not been able to replicate any of the issues other than the door locks that where repaired under an extended warranty that we purchased. There has to be some kind of electrical issue with these cars as I have seen many other reports of same issues from other people

Forward Emergency Braking/Collision Warning - Activated without cause or other indication - The vehicle suddenly applied brakes - then released them - two occasions - on 01/21/2022 a New Castle County Police Department vehicle following me swerved into adjacent lane to avoid collision Dealer service was unable to replicate event/s - no other vehicle inspections. No other previous indicators or warnings, Second event occurred on 01/23/2022 at about 30 mph.

At about 12 months we noticed an intermittent clunking sound from the rear of the car. We took it to the dealer and was advised they could not duplicate the problem. I went to have the car state inspected 1/20/22 and it failed. Both reared shocks were determined to be bad, one of which was leaking badly. I brought the car back to a Nissan dealer and was told nothing could be done as my mileage was 45,000. I was told the repair would be approx. $800. Most of my miles are easy highway miles. There obviously was a defect in the shock observers or the assembly of them. No way should new shocks be needed in a car a little over 3 years old with 45K miles on it

I was hit front passenger side at 45mph and air bags didn’t deploy. And now I have suspension and electrical issues on my 2019 Nissan Altima.

Passenger and Rear Doors do not unlock with the electronic locks or manually, has happened multiple times.

There is no incident. I am writing about the safety hazards of the oncoming blue bright lights coming from the oncoming cars/trucks SUV's etc. I own a Sedan and on a highway these blue lights ( in all new vehicles) blind you. The trucks and SUV's are having so bright light that it is difficult to drive. The adaptive lights are no good on a dark two lane road, specially on a road with snow. This is more dangerous on an incline where the vehicles are coming at fast on a two lane dark road. In my opinion the Blue lights should be banned and instead the yellow lights should be made compulsory for all vehicles.

Rear seatbelts don’t secure. Never used until recent with infant car seat installed in rear.

Tire blew out suddenly while driving at 35mph on my way to work on a well-paved/well-lit road around 6:15AM on October 7th 2021. The sidewall completely separated. There were no warning signs or objects hit/run over that caused the blow out. No one else was on the road at the time and the vehicle was going at a low speed, so luckily no one was injured. I was able to pull into a parking lot to put on a spare tire. The tires were purchased with the car as new in 2019. They had very low mileage and balanced appropriately at the time. There were no extreme conditions (location was in Palm Beach, FL where vehicle had been since purchase). Tire size: 215 / 55 R 17 94 V

My car since 45000 miles has had an acceleration issue. When I engage the gas pedal, 3- 5 seconds pass before the vehicle moves. Once moving, the engine will stutter or slightly jerk forward and backwards, almost to a stalling point. The safety issue is the potential for accident as cars may collide with me from the side or rear not seeing the issue I’m having. Dealership refuses to fix telling me not to bring it in until a check engine light is on. There is electrical malfunctions happening in my car as I near 100k miles still having this issue. In research, many if not all Altima owners are reporting this acceleration issue, there are countless, so much so, the talk is wondering why no recall has been issued. A lawsuit was also filed, Judge dismissed, but plaintiffs were taken care of and problems rectified. If I don’t make a complaint, I’m not doing my part to advance this issue to a higher level. Thank you for listening and taking my voice seriously.

I was driving to work and all of a sudden the warning came on for the front radar malfunctioning. I have taken my car to the dealership where I get the oil changes and was told that Nissan would not cover it. I was told I needed a front distance bracket and quoted almost $800 for repair. The rep told me that the mechanic said I had a aftermarket bumper on my car and i explained that my car was in an accident twice in the months of april and may. but that should not be the reason of the problem because the light was never on my car when both accidents ocurred and after repairs. We are in the month of september why would it be on now? This is my only source of transportation and I feel for my safety with this car that something else could happen while I'm driving and I pray that it don't. The same day it started malfunctioning a small animal ran under my car. It has been times that while on the highway othere drivers would cut me off or get to close and my sensor want alert me. Thank goodness I be watching the road.

I was out of town when my car stopped on me the car could not detect my key i kept getting the warning key id incorrect my car would not start i had to get it towed to the nissan dealership in lake city Florida were they put it on the diagnostic system no code pulled up they programmed a new key to it it still didn't work so they finally told me they didn't know what wrong with it a week later i all them and they tell me it was my computer module that it had went out I've only had the car 1yr and half bought it brand new i was out of town stranded at a gas station no way to get home only option they gave me was to trade it in they end up auctioning the car off because it would have cost them to much to fix it

I’ve been experiencing recurring issues with my 2019 Nissan Altima. The malfunction indicator light comes on randomly, often accompanied by several warning lights including the check engine light. When this happens, the car struggles to accelerate and feels like it’s stalling, creating serious safety concerns. I’m aware that there is an active recall for the same symptoms affecting the same model year of the Altima, but my vehicle is not included in the recall due to having the 2.5-liter 4-cylinder engine instead of the 2.0-liter VC-Turbo. Despite this, the problems I’m experiencing are nearly identical to those described in the recall notice. I believe this issue may extend beyond the current scope of the recall and deserves further investigation.

The transmission failed /malfunctioned. It’s available for inspection upon request. My safety and the safety of others was put at risk when the vehicle stalled at a traffic light or in the middle of traffic. Took the vehicle to autozone to be scanned and they confirmed it was the transmission. The vehicle has not been inspected by the dealer yet because I would have to paid between $200-350 to have the vehicle towed to the dealership where the vehicle was purchased which is two hours away. The local dealership charges $130 to diagnosis my vehicle. There were no warning lamps or messages prior to the failure. The CVT message appeared on my dashboard after the vehicle stalled and would not accelerate more than 5 miles or would not move at all upon acceleration of the gas. In addition to the current transmission issue, I have also had the brake light switch adjusted twice. The failure of the brake light switch drained the vehicle battery resulting in having the battery replaced as well.

The contact owns a 2019 Nissan Altima. The contact stated while making right turns there was an abnormal clanking noise coming from the vehicle without warning. The contact had taken the vehicle to a dealer and informed her that the axle was defective and needed to be replaced. The manufacturer was notified of the failure but offered no assistance. The vehicle remained at the dealer and was not repaired. The failure mileage was approximately 60,000.

All Door Lock Actuators. This is available for inspection. The safety of myself and passengers is at risk due to not being able to unlock and lock my vehicle at any given time. This is a security risk for any occupants in the event of needing to quickly lock doors or unlock in the event of an emergency. This also puts my vehicle at risk of theft and being stolen. The door actuators will not activate from the remote key or the unlock/lock buttons inside the vehicle. Yes, I had Jim Johnson Nissan (Bowling Green, KY) look at the problem and they confirmed and quoted me for this. No, it has not been inspected by the manufacturer. There was no warning to the problem. The first door actuator failed at around 50,000 miles (2021) and progressed to all door actuators failing. This problem is reoccurring in this model of the Nissan Altima

The windshield was randomly cracked without having any impact marks. The car was parked with no cracks on a sunny day and i came to my car within any hour to a cracked windshield. The issue is well know with these vehicles. I have plenty of pictures for evidence as well. Below are pictures of people with similar problems

The contact owns a 2019 Nissan Altima. The contact stated while driving at an undisclosed speed, the vehicle started shaking and vibrating. Additionally, there was an odor of burning rubber. During the failure, the vehicle would not immediately stop while depressing the brake pedal. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the passenger’s side rear brake caliper was faulty and that the entire rear braking system needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure. The vin was not available. The failure mileage was 46,593.

driving at maybe 10 -15 MPH in an empty parking lot about to park and car aggressively brakes for no reason. Completely startled and unsettled me its a good thing no one was behind me.

Upper left side wind shield. I went to kill a mosquito and pushed it up against the windshield with my hand and the windshield cracked. It was very little pressure.

Vehicle has noise from rear differential . Dealership confirms the noise is the rear electric cuppling . Dealership states no recall or warranty for this concern . The 2019 Nissan Rouge which utilizes the same AWD system , including the same electric cuppling with the exact same part number has an open & active recall , yet Nissan has chosen to NOT recall the Altima . Dealership states they suspect "there's not many AWD Altimas to cause a recall." The fact that both vehicles utilize the same exact AWD system including the same cuppling with the same part # should warrant a recall across all vehicles utilizing that system , not just one .

The Automatic Emergency Braking System continuously brakes and slows the car down when driving. One particular incident happened on 6/15/2021 when I was travelling at 45MPH and there we cars behind me. The system beeped as if it detected a crash and then stop the car. There were no other cars in front on me and I almost got into an accident because of the sudden braking. There were no warning lamps, messages, or anything else that would prompt the vehicle to immediately break. It has done this 3 more times in the last two weeks and its hazardous to me and other drivers on the road. Now every time I put my vehicle in drive it says AEB malfunction and the vehicle no longer detects forward collisions or any passengers. I haven't taken the vehicle to the dealership yet; however, I had an oil change and when the dealer inspected my vehicle they said everything was in good shape. I'm not sure how this was missed.

The contact owns a 2019 Nissan Altima. The contact stated while driving at 70 mph, the vehicle lane sensor activated on its own and pulled the vehicle towards the right lane where the driver was going towards the oncoming vehicle. The driver was able to force the vehicle back to the center lane and continue to drive to their destination, however, the failure reoccurred multiple times. The contact took the vehicle to the local dealer who inspected the vehicle and turned off sensor from car the lane sensor electronic feature from the vehicle. We have no lane sensor to use. The manufacture was not made aware of the failure. The failure mileage was 11,000.

Noise when shift from d to p or reverse

DRIVER SIDE FOR LOCK ACTUATOR BROKE. PREVIOUS YEAR NISSANS HAS THIS EXACT SAME RECALL A COUPLE YEARS AGO. CAR ONLY HAS 44,000 MILES ON IT, THE ACTUATORS SHOULD NOT BE GOING ALREADY.

The Check engine light came on and I took it to Nissan dealer. My car is at 39,000 mileage. On the previous Nissan Altima (2016) I had, the same thing happened while I was driving from Minnesota to Louisville. We almost crashed at Chicago due to some engine issue. When I arrived to Louisville, KY, I stopped by Nissan dealership and ask them what happen and they told me it will take up to two weeks to fix but recommended to get a new vehicle. I had no choice but to change to a new 2019 Nissan. Now the same thing is happening to this new Nissan Altima and Nissan is not willing to fix the issue without charge. This is very frustrating. I been having issue with the door not unlocking with a remote and they fixed it once and now I have the same issue they are willing to fix again. But My main concern is not the door but the engine light they refuse to fix. Please help.

I had Bought the car from a dealership upon buying I never realized that it had a chuck of tread missing once it was in my possession and cleaned it at my residence