2013 Nissan Armada Air Bags & Restraints Problems

The contact owns a 2013 Nissan Armada. The contact stated that while driving at an undisclosed speed, the contact's wife, who was occupying the front passenger's side seat noticed that the front passenger's side seat belt failed to retract as needed. Additionally, the contact stated that both the front driver's side and passenger's side seat belts had failed to retract as needed. The dealer was notified of the failure and informed the contact that a fee would be charged for diagnostic testing. The vehicle was not diagnosed or repaired. The contact stated that the vehicle owner's manual stated that the seat belts were covered under a lifetime warranty. The manufacturer was notified of the failure and informed the contact that the seat belts were not covered because the VIN was not included in a recall. The failure mileage was approximately 189,500.

On March 12, 2022 the supplemental air bag warning light came on in my vehicle. Nothing new has happened. When I looked in my manual that came with the vehicle it stated it needed servicing. It is flashing intermittently. If not checked and repaired it may not function properly. I have not received any recall on this issue, however, this appears to be a manufacturer issue.

TL* THE CONTACT OWNS A 2013 NISSAN ARMADA. THE CONTACT STATED WHILE DRIVING 45 MPH, SHE REAR ENDED ANOTHER VEHICLE. THE CONTACT STATED THE FRONTAL DRIVER'S AIR BAGS DID NOT DEPLOY TO FULL CAPACITY. THE CONTACT STATED HER WRIST WAS SWOLLEN, BUT DID NOT SEEK ANY MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE CONTACT STATED SHE CONTINUED TO DRIVE THE VEHICLE BUT WITHIN A SHORT DISTANCE HAD TO STOP DUE TO THE TEMPERATURE GAUGE BEGAN TO RISE. THE CONTACT STATED SHE WAS ABLE TO PARK ON THE SIDE OF THE ROAD. THE CONTACT STATED SMOKE WAS SEEN EXITING THE HOOD. THE VEHICLE WAS TOWED TO HER RESIDENCE. THE VEHICLE WAS SEEN BY AN INDEPENDENT MECHANIC WHOM STATED THAT THERE WAS TRANSMISSION FLUID LEAKING. THE RADIATOR WAS REPLACED AND THE AIR BAG WAS REMOVED. THE CONTACT RECENTLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V188000 (AIR BAGS) AND THE VEHICLE WAS TAKEN TO KEATING NISSAN (333 INTERSTATE 45 S, CONROE, TX 77304, (936) 230-5083) FOR RECALL REPAIRS HOWEVER THE RECALL REMEDY HAS NOT BEEN PERFORMED AS OF YET. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES HOWEVER, NO ASSISTANCE WAS OFFERED. THE CONTACT WAS UPSET THAT THE MANUFACTURER SEEMED NOT TO CARE THAT THE VEHICLE AIR BAGS FAILED TO DEPLOY. THE FAILURE MILEAGE WAS 90,000.

THE FRONT PASSENGER AIRBAG WAS SHUT OFF DUE TO AN ELECTRICAL ISSUE IN THE FRONT PASSENGER SEAT. I HAVE ATTEMPTED TO GET THIS FIXED FOR OVER THREE MONTHS. I AM DRIVING AROUND WITH NO AIRBAGS IN MY CAR AS THE WARNING LIGHTS FOR THE ENTIRE SYSTEM IS ON AND PER THE MANUAL THIS INDICATES THAT IN THE EVENT OF A COLLISION NO AIRBAGS WILL DEPLOY. THE NISSAN DEALERSHIP HAS ADVISED THAT THE PART AT THE MANUFACTURERS WAREHOUSE WERE ALL DEFECTIVE AND THAT THEY HAVE TO HAVE THE PART MADE IN JAPAN TO BE REPLACED. REALLY!! I HAVE BEEN GIVEN THE RUN AROUND ON THIS SINCE DAY ONE. I HAVE NOTICED RECALLS ON OTHER NISSAN VEHICLES FOR SIMILAR ISSUES BUT NOT FOR THE ARMADA. I HAVE PAID 35,000+ FOR A DEFECTIVE VEHICLE TO NO AVAIL!! *JS

I DO NOT HAVE THE VIN BUT THE LICENSE PLATE IS ILLINOIS G985474, A HERTZ RENTAL. SEAT BELT (LAP BELT) BOLT NOT ANCHORED TO ANYTHING FOUR ADULTS WERE IN THE VEHICLE, PULLING OUT OF A PARKING LOT INTO A BUSY TOURIST HIGHWAY, WHEN THE PASSENGER IN THE LEFT SEAT IN THE MIDDLE ROW NOTICED THAT HIS LAP BELT WAS LOOSE, ALTHOUGH HE HAD "CLICKED" IT IN. WHEN HE TUGGED TO TIGHTEN IT, THE WHOLE THINK POPPED UP. WE STOPPED IN THE PARKING LOT AND CHECKED. WE COULD TELL PLAINLY THAT THE LARGE ANCHOR BOLT AT THE END HAD NEVER BEEN FASTENED DOWN, HAD NEVER BEEN SCREWED IN OR HAD NEVER HAD A NUT ON IT. IT WAS FREE. WE DROVE ON WITH THE PASSENGER USING THE SHOULDER STRAP. THAT SHORT DRIVE WAS THE ONLY TIME WE NEEDED SEATING FOR FOUR LARGE ADULTS DURING THIS RENTAL. I RETURNED THE ARMADA EARLY TO HERTZ AND SHOWED THEM THE PROBLEM. THE RENTAL AGENT TOOK NOTE OF IT. I TOOK GOOD PHOTOS OF THE BELT AND ITS DANGLING ANCHOR BOLT BEFORE RETURNING THE CAR. I CAN EMAIL THESE PHOTOS TO WHOEVER NEEDS THEM. I THINK THIS IS A QUALITY CONTROL ISSUE WITH NISSAN, NOT ESPECIALLY HERTZ. I GOT THE IMPRESSION FROM NHTSA CUSTOMER SERVICE THAT THIS ISN'T A BIG DEAL, BUT I THINK IT IS HIGHLY DANGEROUS. WHY HAVE LAP BELTS IF THEY ARE NOT ANCHORED? *TR