2020 Nissan Frontier Brakes Problems

The contact owns a 2020 Nissan Frontier. The contact stated while driving 55 MPH, there was a loud grinding sound coming from the brakes. There was no warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the brake pads needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was taken to the dealer where the same diagnostic result was provided. The vehicle was repaired but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 59,834.

The contact owns a 2020 Nissan Frontier. The contact stated that while driving at various highway speeds, the brake system was erroneously activated causing the vehicle to reduce speeds. The vehicle was taken to the local dealer who replaced the front and rear brake assemblies but the failure continued to occur. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 55,000.

There are 3 incidents thus far. ***I have video confirmation of these incidents*** First, I had parked my vehicle at a gas pump, put my vehicle in park, and locked the vehicle. Apparently, as I walked away, my vehicle had slowly rolled backwards more than 15 feet until it hit the curb. I noticed the vehicle moved from the location I had parked my vehicle when I came back to the vehicle and didn't notice my vehicle where I had remembered leaving the vehicle. I inspected my vehicle and no damage and the vehicle shift was in the park position. After I realized what had happened I went back in to the store and asked the manager to show me the camera footage to see what had happened. I recorded the surveillance video as proof. Second, I was arriving at a brother's house and parked my vehicle, put my vehicle in the park position and when I shut the vehicle off the vehicle rolled forward approximately 3 feet. Third, I was arriving at a family member's house. I parked the vehicle, put the vehicle in the park position. When I shut the vehicle off, the vehicle started rolling forward. As I noticed immediately what had happened, I ran in front of the vehicle to stop the vehicle from rolling any further to which I started pushing the vehicle backwards. At about 10 feet of pushing the vehicle backwards, I eventually heard a click sound rendering the vehicle locked in the park position. *****I have video confirmation of my locked and parked vehicle rolling back while I stepped away at the gas pump***** AutoNation Nissan service department has the vehicle replacing my transmission and some electrical components associated with the drivetrain. Case # [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”