2019 Nissan Leaf Complaint Log

Read the comment, "Vehicle doesn't slow down when taking foot of the acceleration pedal. Same both power settings. It will continue to move at slow speed on level ground. It behaves as though the minimum pedal motor speed is too fast. My concern is that it might get very fast without any pedal. Thank you." I can confirm the same issue has occurred with my 2019 Nissan Leaf. The car is seriously dangerous if you are not aware of this issue that occurs and that the only response is to forcefully hit the brakes...times this occurs: occasionally including merging onto highways at fast speeds and at low speeds as well. Problem is ongoing at least weekly since I bought the car 3/22. Serious injuries and deaths are likely to occur if this problem is not resolved. I would be surprised if injuries have not already occurred. I didn't know where to go to report this until I read an article with the above quotation. Here I am. Thank you.

About January 19, 2022 when the temperature was about -10 degrees F I drove my 2019 Nissan Leaf about 5 miles. When I turned on the car the battery level was at 60%. After I had been driving for about ½ mile I got a dashboard message that the battery was cold and power would be reduced. I got a similar message a few days before which did not result in any difference in power levels, so I ignored the message. At about 3 miles I had to go up a 10% grade hill of about 1/4 mile in length. As soon as I started up the hill and was accelerating I got the power reduction message again. At that point I was traveling about 50mph. Then in the next 10 seconds, and while I was about half way up the hill, the battery indicator on the dashboard dropped all the way down to 1%. The car lost all of its power and I had to pull over to the side of the road. As soon as I stopped the battery indicator started to rise and within the next 30 seconds had returned to 60%. I continued up the hill, and noticed that the power was decreasing and the battery indicator was dropping again. I made it to the top of the hill and stopped again. The battery indicator returned to 60%. I had to stop one more time to allow the battery to recover, but made it to my destination without further problems. Two hours later I started for home and the car operated normally. Between that day and February 5 there have been no further incidents, even though early morning temperatures have ranged from -7 degrees to -28 degrees on 13 days. I took the car to Freedom Nissan in South Burlington, VT on Feb. 2. However, they told me that there was no record of such an incident on the computer and they would do nothing without such a record. To have the car go from full power to zero power in a 10 second period is a very disconcerting experience. It should have provoked an error message in the onboard computer. I think this is a safety problem and would like you to look into it.

The Incident happened on a bright afternoon while I was entering our two car parking garage in our home ; steering wheel steered to the utmost right to enter the right parking space in our garage. I was driving an almost dead battery (8% charge remaining and 13 miles left) and the 2019 model Nissan Leaf car (20K miles driven) was already very heavy while entering our alley (backyard parking). I was driving at 10 mile speed or under when our fence door was in the process of opening (half way opened) and the car garage was already opened; the car jerked forward with a sudden speed, dashed through the fence door and did not stop on drive way (brakes failed) and entered into the garage, hitting the storage racks built to the wall and the toilet right behind it. Things fell on the windshield, obstructed the car when it finally stopped (had to hit the stop button by force). I was scared to death if the car was going to get on a fire or would result in an electric short circuit. Luckily I was saved with no major injuries and God was beside me and saved me from causing any damage to anyone or other's properties. I am sure there might have been other such complaints on Nissan Leaf and want to bring this to light.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V071000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing the vehicle, the display screen was blank. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,000. VIN tool confirms parts not available.

Backup Camera is a blank screen or pink screen.

I read "Due to a software issue in these Leaf hatchbacks, the back-up camera display can suddenly disappear when the car is in reverse and be replaced with the previous image. " Mine has same problem but doesn't have recall yet. Thank you.

The contact owns a 2019 Nissan Leaf. The contact stated that after starting the vehicle, the defroster was activated; however, the defroster fan motor became inoperable, causing the front and rear windshields to become foggy. The vehicle was not diagnosed. The dealer was contacted and stated that the vehicle was not included in NHTSA Campaign Number: 23V048000 (Equipment, Visibility). No further assistance was provided. The vehicle was not repaired. The manufacturer was contacted and confirmed that the vehicle was not included in the recall. The failure mileage was 55,000.

1. The vehicle infotainment screen has been rebooting multiple times over the last few months while driving and the navigation maps screen goes black during the reboot, this is very distracting . 2. The navigation map turn by turn directions intermittently stops working independent of this reboot, causing missed turns, again distracting. 3. The rear camera video intermittently is grayed out instead of showing the rear camera video. I took the car to multiple dealers. The 1st dealer (Nissan of New Rochelle, NY; odometer @ approximately 18,470 miles) said unless the problem is repeatable while in for service there is nothing they can do about it. The other dealer (Star Nissan of Flushing, NY; odometer at 20,470 miles) did a AV software update. Since that AV update on 1/28/2022, Problem #1 and #3 so far have not returned. It may be too early to declare success since today is 2/16/2022. Problem #2 remains! I also noticed that when using Apple Car Play (using a USB wired connection to the Infotainment System) received phone call audio is poor and sounds like someone is gargling. If I switch the phone connection to wireless Bluetooth the audio quality is perfect, so it is not a carrier or phone connection to the network issue. This may be related to problem #2, where the navigation audio stops working. BTW When the Navigation audio stop working,I also lose the ability to change the radio audio. It shows it is changing visually from 0 to +40 on the screen, but the sound audio level remains unchanged. Usually if the car is turned off for more than an hour all returns to normal, at least initially until the next intermittent repeat of the issue. If I turn off the car and turn it back after only a minute or two, the audio problem remains the same.

The backup camera does not work correctly. It shows blank in stead of surrounding video. Sometimes closing the back cover again can fix the issue but most of time no video is displayed.

Vehicle suddenly loses power while driving, no warnings prior to power loss. 1st incident vehicle lost power and all check engine lights came on. Unable to shift gears or accelerate. Towed to Nissan. This has happened twice again in the past week. Complete power loss while driving, have to coast to a stop and get towed again! 3 times total. Huge safety issue to be without power in the middle of the road. Nissan tried to “reset” it but this has not worked. The 3rd time we picked it up from service it happened again less than a mile away. Screens say “When parked apply parking brake” while I’m driving. Other screen said “Power Supply Failure. To avoid accident injury or death DO NOT DRIVE”. This car is dangerous.

Backup camera issue On a fairly frequent basis the backup camera does not function. The other cameras (side mirror, front, etc) always work correctly. Closing the rear hatch "firmly" typically resolves the issue and restores the clrear camera function. Opening/Closing the rear hatch at some later point may or may not cause the camera to fail again.

Back up camera failed intermittently. Could not see directly behind vehicle. Pedestrian and collision hazard. Dealer confirmed it’s a common problem. I Ordered and paid for a replacement camera through the dealer. No warning lamps or messages.

2019 Nissan Leaf. On multiple occasions during hard acceleration the throttle would stick wide open and not release. 06/15/21, 06/29/21, 07/23/21, 10/01,21. I would have to stomp on the brake pedal and make several attempts before I could get the throttle to release. I have reported the issue to the Nissan dealership and on 10/02/2021 they diagnosed it as a braking issue and said they found no problem or faults. The issue is intermittent and has been reported by other Nissan Leaf owners. Very dangerous issue that needs resolved!!

THE REAR HATCHBACK WINDOW SHATTERED WHEN THE HATCH WAS CLOSED WITH NORMAL FORCE AND WITHOUT ANY OBJECTS OBSTRUCTING CLOSURE OR TOUCHING THE WINDOW. THE VEHICLE WAS STATIONARY IN A DRIVEWAY AT THE TIME.

WHILE DRIVING ON THE HIGHWAY MY VEHICLE RAN OVER A SPARE TRAILER TIRE THAT HAD FALLEN OFF ANOTHER VEHICLE. MY VEHICLE ALMOST CLEARED IT BUT THE TIRE JUST BARELY LODGED UNDERNEATH IN THE UNDERCARRIAGE,JUST PAST THE FRONT TIRES. EVEN THOUGH THERE WAS NO FRONT COLLISION OR SUDDEN REDUCTION IN SPEED; THE AIRBAGS DEPLOYED RENDERING THE VEHICLE UNDRIVEABLE. THIS IS A FLAW AND SAFETY ISSUE. WHILE THE VEHICLE DID SUSTAIN SOME DAMAGE TO THE UNDERCARRIAGE, THERE WAS NO NEED FOR AIRBAG DEPLOYMENT AND DOING SO EXACERBATED AN ALREADY HAZARDOUS SITUATION. THE AIRBAG STARTLED ME, OBSTRUCTED MY VIEW, AND COULD EASILY HAVE CAUSED ME TO COLLIDE WITH ANOTHER VEHICLE AT HIGHWAY SPEEDS. I BELIEVE THIS IS A DESIGN FLAW AND SERIOUS SAFETY HAZARD. I REPORTED IT TO NISSAN USA. I WAS CONTACTED BY NISSAN INCIDENT INVESTIGATIONS AND THEY HAVE DISAVOWED ANY RESPONSIBILITY FOR THE INCIDENT AND CLAIM THAT THE SYSTEMS ARE WORKING AS INTENDED. I AM A FIREFIGHTER AND HAVE DEALT WITH MANY CAR WRECKS. I KNOW WHEN AN AIRBAG IS SUPPOSED TO DEPLOY AND IT IS CLEAR TO ME THAT THE SYSTEM IN THE VEHICLE IS NOT OPERATING AS IT SHOULD AND IS PRESENTING A SAFETY HAZARD. FURTHER, BOTH THE TOW TRUCK DRIVER AND THE ATTENDANT AT THE REPAIR SHOP EXPRESSED CONFUSION AS TO WHY THE AIRBAG DEPLOYED. THE AIRBAG REPLACEMENT ALONE WILL COST NEARLY $3,000 AND, SINCE THE PARTS ARE ON BACKORDER, WILL TAKE NEARLY A MONTH.

Infotainment system frequently resets. This occurs rarely at times while driving (inconvenient, not a significant problem) but it frequently occurs within 10 seconds of starting car at which time the backup camera cannot display. This is a safety concern because it means backing up without safety backup camera working.

WHEN USING ANDROID AUTO IN THE INFOTAINMENT, ONE CANNOT SEE THE CLIMATE (HVAC) STATUS, SO IT CREATES A DANGEROUS DISTRACTION TO ADJUST THE HEATING/AIR CONDITIONING, FAN SPEED, DEFROST, ETC. WHEN IN NORMAL MENUS AND AN ADJUSTMENT IS MADE TO THE CLIMATE SETTINGS, IT IS DISPLAYED ON THE TOP OF THE SCREEN IN A BANNER. THIS IS THE ONLY PLACE WHERE THIS INFORMATION IS VISIBLE, AND GENERALLY WORKS FINE. HOWEVER, WHEN USING ANDROID AUTO, THIS BANNER DOES NOT ACTIVATE AND IS NOT VISIBLE. AS A RESULT, CHANGING THE CLIMATE SETTINGS INVOLVES MULTIPLE TOUCHSCREEN INTERACTIONS IN ADDITION TO USING THE PHYSICAL CONTROLS. THIS COULD AND SHOULD BE UPDATED VIA A SOFTWARE UPDATE. I WILL ALSO MAKE A YOUTUBE VIDEO SHOWING THE PROBLEM FOR FURTHER ILLUSTRATION.

I WAS DRIVING DOWN THE FREEWAY GOING ROUGHLY 70MPH WITH PRO PILOT CRUISE CONTROL ENABLED. THE CAR SENSED A CAR AHEAD AND SLAMMED ON THE BRAKES, BUT THERE WERE NO CARS IN FRONT OF ME AND WAS ALMOST REAR ENDED BY A CAR GOING 70+ MPH ON I5 . *TR

ON FRIDAY 5/22/2020 AT 8:59 PM A 2019 NISSAN LEAF WAS IN MOTION DRIVING AT LESS THAN 7 MILES PER HOURS WHEN THE MAIN SCREEN DISPLAYED: 'WARNING: SERVICE EV SYSTEM POWERED REDUCED'. WITHIN SECONDS, THE OPERATOR STOPPED THE VEHICLE AND TOOK A PHOTO OF THE SCREEN. IMMEDIATELY FOLLOWING THE OPERATOR SAW SMOKE COMING FROM THE FRONT OF VEHICLE. THE OPERATOR QUICKLY EXITED THE VEHICLE. VERY SHORTLY AFTER THE VEHICLE WAS ENGULFED IN FLAMES. FIRE DEPARTMENT PUT THE FLAMES OUT. SEE ATTACHED PHOTOS OF WARNING SCREEN, TRIP REPORT, VEHICLE ON FIRE, AND VEHICLE AFTER FIRE WAS PUT OUT. *TR*DT*JB

LEAF BACKUP SCREEN TURNS PINK WHEN IN REVERSE. UNABLE TO BACKUP SAFELY!!! CALLED AND DROVE LEAF TO DEALER WHO INSPECTED THE LEAF.. DEALER SAID THERE WOULD BE A 'BOX DELIVERED NEXT WEEK' AND THEY WOULD CALL ME. *TR

My vin number say 0 recalls which same problem with 2019 nissan leaf problem. NHTSA Campaign Number: 19V654000 Manufacturer Nissan North America, Inc. Components BACK OVER PREVENTION Potential Number of Units Affected 1,228,830 Summary Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility." Remedy Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Notes Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

IT SEEMS TO ME THAT THE E-PEDAL HAS NOT BEEN DESIGNED CORRECTLY FOR THE HEAVIER WEIGHT OF THE 62KW BATTERY. THIS IS ESPECIALLY TRUE FOR THOSE OF US THAT HAVE A PREVIOUS YEAR 42 KW BATTERY MODEL. I PURCHASED THE 2019 NISSAN LEAF PLUS SL TRIM AND TRADED IN MY 2018 NISSAN LEAF SL ON 2/8/2020. I NOTICED THE BRAKING DISTANCE WITH E-PEDAL HAS INCREASED DRAMATICALLY, BY ABOUT 2X THIS DISTANCE. THAT SEEMS TO BE OUT OF LINE AND SHOULD BE CORRECTED.

The Backup Camera only works intermittently and if it is not working it will not begin working again unless the car is completely turned off and restarted. The failure seems more likely to occur if the car is started and then quickly put into reverse. The failure seems less likely to occur, but still does periodically, if the car is started and then not put into motion until 10-20 sec after the dash start-up graphics have finished. When the camera is failing the display is solid magenta colored with static-lines scrolling through it. The safety issue is that the rear camera cannot be used. We have not yet shown this problem to anyone else. There were no warning lights or alarms indicating a failure. The failure occurrence was very infrequent when we bought the car (new) in 2019, but now is happening at least 50% of the time that we back out of our garage.

WHEN THE WINDSHIELD IS FOGGY, AND YOU ARE IN TRAFFIC, IT WILL NOT PROPERLY DEFROST CAUSING A SERIOUS VISIBILITY PROBLEM.

2019 NISSAN LEAF SL. CONSUMER WRITES IN REGARD TO VEHICLE HAVING NO AUDIBLE WARNING WHEN FRONT SEAT BELT IS NOT BUCKLED. *AS *JS

WHEN THE VEHICLE IS IN STOP AND GO OR HEAVY TRAFFIC, THE AIR CONDITIONING SYSTEM THROTTLES ITSELF BACK TO CONSERVE POWER IN THE TRACTION BATTERY. COMBINED WITH THE FACT THERE ARE NO REAR SEAT VENTS (EITHER IN THE CONSOLE OR THE FLOOR), IT GETS DANGEROUSLY HOT IN THE VEHICLE, ESPECIALLY IN THE BACK OF THE VEHICLE. ACCORDING TO NISSAN, USA, THIS IS THE DESIGN OF THE VEHICLE. TEMPERATURES OF OVER 100 DEGREES HAVE BEEN RECORDED IN MY DAUGHTER'S CAR SEAT WHILE IN TRAFFIC WITH THE AIR CONDITIONING HARDLY RUNNING OR RUNNING AT A VERY LOW POWER. ACCORDING TO NISSAN, THIS IS THE ONLY WAY THEY CAN MEET THEIR ADVERTISED EPA RANGE. ANOTHER AREA THIS PROBLEM EFFECTS IS THAT WHEN THE WINDSHIELD IS FOGGY, AND YOU ARE IN TRAFFIC, IT WILL NOT PROPERLY DEFROST CAUSING A SERIOUS VISIBILITY PROBLEM. I HAVE MULTIPLE VIDEOS OF ALL OF THIS. I CONTACTED NISSAN BUT THEY CLAIM THAT THE CAR IS OPERATING AS DESIGNED. I AM CONTACTING THE BBB LEMON LAW SECTION. MY LOCAL REPRESENTATIVE HAS ASKED ME TO FILE A NHTSA COMPLAINT AS THEY FEEL THIS IS A SERIOUS SAFETY ISSUE.

The ability to make calls through Apple CarPlay was an important consideration when I purchased both of these cars. This was especially the case because my insurance company, for safety reasons, monitors whether I make handheld calls while driving. Both cars have an issue when you try to do a phone call through Apple CarPlay. When I try to make a phone call, it is choppy and full of static, and makes a loud cracking sound, making phone calls nearly impossible. The problem is not intermittent; it happens with every call. The inability to make handheld calls while driving presents a significant safety risk. I have tried 4 different USB cables, and I have tried different phones. My phone is an Apple iPhone 12 Pro with Software version 15.4.1. I have also tried an iPhone 13 Pro. I took both cars to Nissan dealerships to try to have the problem fixed.

AFTER A VERY LIGHT SNOW, WIPERS STOPPED WORKING. DEALER SAID WIPER ARM WAS STRESSED AND BENT MAKING WIPERS INOPERABLE. CLAIMED IT WAS NOT A WARRANTY REPAIR.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the company EV GO no longer allows Nissan Leaf vehicles to charge at their stations. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

My 2019 Nissan Leaf has a charging safety issue that prevents safe use of Level 3 DC fast charging. Nissan has instructed owners not to use Level 3 fast charging because of a potential battery overheating condition. Nissan representatives stated that engineers are working on a remedy, but no repair is currently available. Level 3 charging is a normal and necessary charging method for this vehicle. Being unable to safely use fast charging significantly limits the safe operation and intended use of the vehicle. In addition, I have experienced concerns with slower charging as well. Nissan advised me to have the dealership diagnose the issue while also stating that engineering is still developing a fix. Because the manufacturer has acknowledged a charging safety concern while no repair is currently available, I am submitting this complaint so the issue is documented and reviewed by NHTSA for safety implications.

Not able to safely quick charge battery ,have been notified by Nissan on January 2020 to cease quick charge due to fire danger,have been Notified by Nissan each year promising a recall fix now 2026 still no fix