There are 9 owner-reported air bags & restraints complaints for the 2004 Nissan Muranoin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
EXITING A HIGHWAY AND TAKING RAMP TO ENTER AN AVENUE, DRIVER LOST CONTROL OF THE CAR TURNING RIGHT AT INTERSECTION. FRONT LEFT TIRE HIT THE CURVE SIDE AND CAR ROLLED OVER 2 FULL ROLLS. DRIVER AND PASSENGER HAD SEAT BELLS ON. CAR BODY TOOK STRONG HITS ON BOTH SIDES, POSTS BETWEEN SIDE WINDOWSROOF, WINDSHIELD FRAME, HOOD. SEAT BELLS NEVER LOCKED DOWN DURING ROLL OVER AND NONE OF THE AIRBAGS DEPLOYED. DRIVER AND PASSENGER HAD HEAD, KNEES AND BACK INJURIES. IT WOULD BE EXPECTED THE SEAT BELLS TO LOCK DOWN AND AT LEAST THE SIDE AIRBAGS TO DEPLOYED. PICTURES AVAILABLE AT YOUR REQUEST.
MY 8 YEAR OLD SON WAS RIDING IN THE PASSENGER SIDE BACK SEAT ON ROAD TRIP FROM ATLANTA TO TAMPA. HE BEGAN COMPLAINING HIS SEAT BELT WOULD WAS STUCK, AND WITHIN A MINUTE BEGAN TO PANIC AS IT CONTINUED TO TIGHTEN EACH TIME HE MOVED. I GLANCED BACK TO SEE HE HAD TROUBLE BREATHING BECAUSE THE BELT SO TIGHT AGAINST HIS STOMACH THAT HIS SKIN AND FAT WAS FOLDED AROUND BELT. I MADE EMERGENCY EXIT AND RAN IN STORE FOR SCISSORS. THEY DID NOT HAVE, BUT HAD A KNIFE I WAS ABLE TO CUT IT IN TIME. HIS STOMACH WAS RED AND SORE. HE WAS VERY SCARED. NOW I CARRY A TOOL TO CUT BELTS. I FILED REPORT WITH NISSAN, AND THEY WOULD NOT PAY TO REPLACE IT. I PAID TO REPLACE IT AND THEY ORDERED 3 SEAT BELTS PARTS AND ALL WERE FAULTY AND THEY COULD NOT INSTALL. THEY MANUFACTURED ANOTHER PART AND INSTALLED IT. THESE BELTS ARE FAULTY AND COULD KILL PEOPLE. THERE SHOULD BE SOME EMERGENCY RELEASE TO PREVENT THIS. SINCE A CAR DOES NOT COME WITH A KNIFE OR SCISSORS, AND FAMILIES WITH YOUNG CHILDREN WOULD NOT LEAVE EITHER IN A REACHABLE PLACE, THE CAR NEEDS TO HAVE WAY TO ALLOW A PARENT TO RESCUE CHILD FROM A FAULTY LOCKING SEAT BELT. NHTSA SHOULD REQUIRE RELEASE MECHANISM IN CARS AND HAVE NISSAN RECALL / REPLACE ALL FAULTY SEATBELTS REGARDLESS YEAR OR MILEAGE. THIS SHOULD BE A STRICT STANDARD TO PROTECT CHILDREN FROM SERIOUS HARM OR DEATH BY MALFUNCTIONING SEATBELTS.
I WAS DRIVING AT 25 MPH AND SUDDENLY THE AIR BAGS WENT OFF WITHOUT A COLLISION (RIGHT AND LEFT CURTAIN AND LEFT AND RIGHT FRONT SEAT). I'VE NEVER BEEN ON A CRASH OR HIT ANYTHING IN ANY WAY TO ACTIVATE THE AIR BAGS. THE "AIR BAG LIGHT" HAS NEVER BEEN ON EXCEPT FOR NOW AFTER THE INCIDENT. THANKFULLY I WAS DRIVING AT LOW SPEED SO I WAS ABLE TO COME TO A STOP WITHOUT ANY FURTHER INCIDENTS. MOST OF ALL, I WASN'T IN THE CAR WITH MY KIDS, I CAN'T IMAGINE HOW THAT COULD BE. I BOUGHT THIS CAR BECAUSE I THOUGHT IT WAS SAFE. NOBODY TOLD ME IT WAS GOING TO SELF DESTRUCT IN 10 YEARS, POPPING LIKE A POPCORN. I WENT TO THE NISSAN DEALER AND THEY SAID THEY COULDN'T HELP ME BECAUSE IT'S NOT UNDER WARRANTY. REALLY???? I'M TALKING SAFETY HERE! THIS IS NOT WEAR & TEAR. IF I KNEW I WAS GOING TO SPEND 30K ON A CAR THAT WOULD SELF DESTRUCT IN 10 YEARS I WOULDN'T HAVE SPEND A PENNY! THIS IS A SAFETY HAZARD AND IT MUST BE FIXED. NISSAN TREATED ME LIKE IF I WAS THE ONLY CASE EVEN WHEN I COULD SEE CLEARLY ON THE INTERNET THIS ISSUE HAS BEEN HAPPENING BEFORE. SO THEY DON'T KNOW WHAT THEY ARE SELLING? AND WORST OF ALL, THEY (NISSAN) DIDN'T SEEMED INTERESTED TO INVESTIGATE THIS INCIDENT. DEFINITELY "SAFETY FIRST" IS NOT WHAT THEY HAVE IN MIND. THIS IS EXTREMELY FRUSTRATING. THEIR SOLUTION WAS FOR ME TO GO TO MY INSURANCE COMPANY. *TR
TL* THE CONTACT OWNED A 2004 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 20 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE PASSENGER SIDE AIR BAG EXPLODED AND METAL SHARDS OF SHRAPNEL VIOLENTLY EMITTED FROM THE AIR BAG. THE CONTACT ALSO NOTICED AN OVERPOWERING ODOR SIMILAR TO GUN POWDER, WHICH CAUSED HER TO HAVE BREATHING PROBLEMS. THE CONTACT WAS ABLE TO EXIT THE VEHICLE, BUT REQUIRED MEDICAL ATTENTION. THE CONTACT WAS DIAGNOSED WITH PERMANENT LUNG DAMAGE AS A RESULT OF BREATHING IN THE CHEMICALS FROM THE AIR BAG, IN ADDITION TO FRACTURED RIBS. THE VEHICLE WAS DESTROYED AND TOWED. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 75,000.....UPDATED 08/11/16 *BF **** UPDATED 12/21/16*LJ UPDATED 12/27/16.*JB *TR
DRIVERS SIDE SEATBELT LATCH IS MALFUNCTIONING. SOMETIMES THE LATCH WON'T RELEASE THE SEATBELT AND SOMETIMES YOU CAN'T RELATCH THE BELT. IT IS HAPPENING ALMOST EVERY TIME I GET IN THE VEHICLE. *TR
TL* - THE CONTACT OWNS A 2004 NISSAN MORANO. WHILE DRIVING SHE NOTICED THAT THE AIR BAG AND SEAT BELT WARNING LIGHTS WERE ILLUMINATING AND THOUGHT THEY NEEDED TO BE RESET. THE VEHICLE HAD BEEN PARKED ALL DAY WITH THE WINDOW ACCIDENTALLY CRACKED. IT RAINED THAT DAY THEREFORE THE INTERIOR OF THE VEHICLE GOT WET. WHILE DRIVING HOME AT 40 MPH THE PASSENGER'S SIDE AIR BAGS DEPLOYED UNEXPECTEDLY. THE DEALER STATED THAT WATER COULD HAVE GOTTEN INTO THE SENSORS AND CAUSED THE FAILURE. *AK UPDATED 2/22/2007 - THE CONSUMER CONTACTED THE MANUFACTURER REQUESTING REIMBURSEMENT BUT THEY DENIED THE REQUEST. *NM
CONSUMER RECEIVED A RECALL FOR A 2004 NISSAN MURANO ON SEAT BELT AND FUEL TANK. RECALL REPAIR FOR THE FUEL TANK AND REAR HATCH WAS FIXED, BUT SEAT BELT AND FUEL FILLER DOOR WERE NOT FIXED. *KB THE PARTS FOR THE SEAT BELT AND FILLER DOOR HAD TO BE ORDERED, 7/12/06. THE VEHICLE WAS TAKEN BACK TO THE DEALER 8/4/2006 FOR THE RECALL REPAIRS. THE CONSUMER WENT TO GET THE CAR FROM THE DEALER AND THE DEALER INFORMED THE CONSUMER THAT THE SEAT BELT WAS STILL NOT REPAIRED BECAUSE THE PARTS WERE STILL NOT AVAILABLE. *NM
DT*: THE CONTACT STATED WHILE DRIVING 40 TO 45 MPH ON A GRAVEL ROAD DOWN A STEEP DECLINE, BRAKES WERE APPLIED AND CONTROL OF THE VEHICLE WAS LOST CAUSING THE VEHICLE TO ROLL SEVERAL TIMES. THE VEHICLE LANDED ON THE PASSENGER SIDE AND THE AIR BAGS DID NOT DEPLOY. SEAT BELTS WERE IN USE HOWEVER A THORACIC DISC FRACTURE AND A SEVER CUT ABOVE THE EYE WERE SUSTAINED BY THE OCCUPANTS. A POLICE REPORT WAS FILED AT THE SCENE. THE VEHICLE WAS TOWED TO AN THE DEALER WHERE IT WAS DEEMED TOTALED. UPDATED 10/30/2006 - THE VEHICLE WAS TOTALED. *NM
I BOUGHT A NEW NISSAN MURANO 2004 MODEL IN FEBRUARY 7TH 2004 AND MET WITH AN ACCIDENT ON 29TH MARCH 2004 ...THE CAR WAS A TOTAL LOSS ...I WANT TO COMPLAIN ABOUT THE NOT OPENING OF AIRBAGS IN MY CAR AT THE TIME OF ACCIDENT...I CALLED NISSAN THEY GOING TO LOOK INTO ..AFTER FOLLWING FOR MORE THAN TWO MONTHS THEY CAM BACK WITH A REPLY ..THEY COULDN'T SEE MY CAR BCOZ OF LAPSE OF THIER GUYS ..AND NOW THE CAR IS ALREDAY IN YARD AND THEY CANT FIND IT..I TRIED TO REPORT THIS TO POLICE BUT SINCE THE CARS INVOLVED IN AN ACCIDENT WERE TOTALLED ALTHOUGH BOTH OF US GUYS WERE SEEMED TO BE OK AT THAT TIME. SO HE DIDNT FILE THE POLICE REPORT..NONE OF THE AIR BAGS CAME UP.I WAS THE ONLY PERSON WHO WAS INJURED .*AK
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026