2016 Nissan Murano Complaint Log

THE DISTANCE SENSOR, LOCATED BELOW THE FRONT BUMPER, FAILED. THIS "DISTANCE SENSOR" IS INTEGRAL TO THE CRASH AVOIDANCE SYSTEM. THE SENSOR , ALONG WITH THE CRUISE CONTROL, MAINTAINS A SAFE DISTANCE BETWEEN MY CAR AND THE CAR DIRECTLY AHEAD OF ME. WHEN THIS SENSOR FAILED, I HAD NO CRUISE CONTROL AND THE CONCEPT OF KEEPING A SAFE DISTANCE AHEAD OF ME DISAPPEARED. THIS SENSOR FAILED DRIVING DOWN A BUSY INTERSTATE HIGHWAY.

AIR BACK PASSENGER LIGHT IS ON... SAYS "PASSENGER AIR BAG OFF"

AIR BACK PASSENGER LIGHT IS ON..."PASSENGER AIRBAG OFF"

"PASSENGER AIRBAG OFF" LIGHT IS ON

DRIVER SEAT BECOMES LOOSE, BASED ON THE BOLT MOUNTS BREAKING FROM THEIR WELDS. UNSAFE TO DRIVE BASED ON THE SEAT MOVING BACK AND FORWARD WHEN APPLYING THE BRAKES OR PRESSING THE GAS PEDAL.

WHILE GETTING AN OIL CHANGE AT 62000 MILES, IT WAS NOTED THAT THERE WAS A LEAK AROUND THE TRANSMISSION. WE TOOK THE VEHICLE TO THE NISSAN DEALER AND THE NTED THE TRANSMISSION CASING WAS CRACKED. THE CRACK IS A STRUCTURAL FAILURE, NOT TGE RESULT OF A PHYSICAL DAMAGE.

INTELLIGENT FORWARD COLLISION WARNING RADAR SENSOR FAILURE. FAILED AT 37K MILES. MANUFACTURER AGREED TO NO CHARGE REPLACEMENT AFTER OWNER FILED COMPLAINTS WITH OUTSIDE AGENCIES.

2016 NISSAN MURANO. FRONT RADAR UNAVAILABLE. BOUGHT THE CAR WITH APR.33K MILES. NOTICED LIGHT COMING ON AND ALARMING AT APR. 37K MILES.RADAR UNAVAILABLE WARNING APPEARS MULTIPLE TIMES DURING DRIVING.WAITING FOR REPLY FROM NISSAN CORPORATE TO SEE IF THEY WILL COVER REPAIR.SAFETY ISSUE

I JUST BOUGHT THIS CAR USED, IN MARCH 2019. IT STARTED SHORTLY AFTER BUYING IT AND CONTINUES TO HAPPENED. . REPEATEDLY , WHILE CITY AND HIGHWAY DRIVING, A WARNING COMES ON 'FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION' AND THE CRUISE CONTROL IS DEACTIVATED. I TOOK IT BACK TO THE DEALER AND THEY SAID THIS WAS NORMAL. ITS NOT NORMAL.

1. DRIVERS SEAT ROCKS AS IF IT IS BROKEN. COULD CAUSE PROBLEM WITH AIRBAG DEPLOYING IN A CRASH. 2. REAR SHOCKS/STRUTS SEAM TO BE WEAK OR COLLAPSED. MAKES VEHICLE SIT LOWER IN REAR, THIS CAUSES THE SUN TO REFLECT IN DRIVERS EYES BLINDING THE DRIVER. OUR VEHICLE IS SILVER IN COLOR. I*DT *TR

I TOOK MY MURANO IN FOR AN OIL CHANGE AND HAD A 30K SERVICE CHECK DONE AT THAT TIME. A BROKEN ENGINE MOUNT WAS FOUND. SINCE THE CAR HAD JUST 36,134 MILES ON IT AND I PURCHASED IT NEW WITH 281 MILES ON THE ODOMETER (DEALER TRADE), I CONTACTED NISSAN CUSTOMER SERVICE TO REQUEST THAT IT BE CONSIDERED COVERED UNDER WARRANTY. THEY EMPHATICALLY DENIED MY CLAIM, THEREBY LOSING A LOYAL, REPEAT CUSTOMER. I COULD UNDERSTAND IF I WAS 10K OVER WARRANTY, BUT 134 MILES? THIS IS A HUGE SAFETY CONCERN AND I'D LIKE FOR THE BROKEN ENGINE MOUNT TO BE NOTED. IF I CAN HELP OTHERS BY CONTRIBUTING TO A RECALL OR AT LEAST WARNING THEM OF POOR QUALITY AND BAD CUSTOMER SERVICE, THEN I'LL FEEL I'VE DONE MY PART.

MY VEHICLE WILL LURCH FORWARD AND THEN WHEN I COME TO A STOP, IT WILL STALL OUT. I TOOK IT TO MY SERVICE PROVIDER AND THEY TOLD ME THERE WAS AN ISSUE WITH THE TORQUE CONVERTER IN THE TRANSMISSION. I TAKE IT TO THE NISSAN DEALER AND THEY TELL ME THERE IS NO ISSUE AND THEY DON'T KNOW WHY THIS IS HAPPENING.

WORLD NISSAN GAVE ME A PRINTED OUT INVOICE WHICH STATES 97616 WAR FOR WARRANTY AND ON IT WAS PRINTED INFORMATION RECALL FIIELD SERVICE ACTION: R1809 MAX MUR ABS ACTUTOR NTB18065 RECALL REFERENCE PREVIOUS ROL COMPLETED CONCERN COMPLIMENTARY 27 POINT INSPECTION AND WINDOW WIPER FLUID DOE NOT WORK WELL. WENT BACK THREE TIMES AND THEY KEPT SAYING THEY DID NOT HAVE THE PARTS TO DO THE RECALL REPAIR. NO VERIFICATION WAS GIVEN WORK WAS EVER DONE. THEY NEVER GAVE ME A COPY OF THE RECALL NOTICE OR ANY TSB' S RELATED. WHEN LOOKED ON NHTSA SITE IT SAID NO RECALLS BUT YOUR SITE SAYS MANUFACTURER IS REQUIRED TO GIVE IT TO ME.

I RECEIVED RECALL 18V-601 FOR A 2016 NISSAN MURANO. I AM NO LONGER THE REGISTERED OWNER. WE TRADED THIS CAR IN 4 MONTHS AGO AT A NISSAN DEALER. NISSAN IS USING SERVICE RECORDS FROM THE DEALERSHIP TO IDENTIFY REGISTERED OWNERS. THIS CAR AS PROBABLY BEEN SOLD AS A PRE-OWNED CAR; THE NEW OWNER WILL NOT RECEIVE THIS RECALL NOTICE AND IS NOT AWARE OF THE SAFETY ISSUE, ESPECIALLY IF THE CAR IS NOT SERVICED AT THE NISSAN DEALERSHIP.

TL* THE CONTACT OWNS A 2016 NISSAN MURANO. WHEN THE VEHICLE WAS APPROACHING A STOP, IT LUNGED FORWARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY. MARTIN NISSAN (5240 GOLF RD, SKOKIE, IL 60077, (866) 800-1100) INFORMED THE CONTACT THAT THE FAILURE WAS NORMAL AND THE VEHICLE DID NOT NEED TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 35,000.

CLICKING NOISE FRONT WHEEL WHEN TURNING RIGHT WHEN I TURN RIGHT I HEAR A CLICKING OR KNOCKING OR FLAPPING NOISE. IT APPEARS THAT THERE IS SOMETHING STUCK IN THE WHEEL. IT DOES IT FREQUENTLY AFTER THE CAR HAS BEEN RUNNING FOR AWHILE. THE DEALER INSTEAD OF LOOKING INTO THE ISSUE IS ASKING FOR MONEY IN ORDER TO DIAGNOSE IT. THIS IS AN ISSUE WITH NISSAN FROM THE ONLINE RESEARCH I DID. PLEASE HAVE NISSAN ADDRESS THIS ISSUE. THANKS

SEAT BELT LIGHT OFF WHEN PASSENGER IS IN CAR. THIS HAPPENS ON AND OF, I CANNOT PREDICT WHEN IT HAPPENS. THE PASSENGER SEAT BELT LIGHT IS ON INDICATING THERE IS NOT NO PASSENGER ON THE SEAT WHEN MY DAUGHTER IS SITTING IN IT. THIS HAS HAPPENED WITH THE CAR STATIONARY AND IN MOTION. I'VE CALLED THE DEALER AND THEY SAID THERE WAS NO RECALL FOR MY VEHICLE WITH REGARDS TO THIS SPECIFIC ISSUE. IT APPEARS THAT I'M NOT THE ONLY ONE EXPERIENCING THIS ISSUE. PLEASE HAVE NISSAN FIX THIS PROBLEM. THANKS

WARM DAY, DRIVING WITH THE SUNROOF OPEN ON THE HWY IN STOP IN GO TRAFFIC. ALL OF SUDDEN HEAR THIS LOUD BOOM AND THE PANORAMIC ROOF SHATTERS. TRAFFIC WAS GOING ABOUT FIVE TO TEN MILES AN HOUR SO I KNOW IT WASN'T A ROCK THAT HIT IT. PLUS MY LOCATION WAS NOT UNDER ANYTHING THING, NO TREES, NO BYPASSES. DEALERSHIP IS SAYING A ROCK HIT. GEICO IS CALLING IT COMPREHENSIVE DAMAGE (HIGHER DEDUCTIBLE, INSTEAD OF GLASS REPAIR ($50 DEDUCTIBLE)). I WAS ABLE TO CONTINUE DRIVING, GLASS FELL IN THE BACK SEAT.

THE PASSENGER AIRBAG DEACTIVATES ITSELF RANDOMLY WHILE A PASSENGER IS SEATED AND BELTED IN. THIS CONTINUES EVEN WHILE THE CAR IS MOVING. THE ELECTRICAL COMPUTER SYSTEM ALSO INTERMITTENTLY MALFUNCTIONS AND WON'T FOLLOW THE TOUCH SCREEN'S COMMANDS OR COMMUNICATE WITH PAIRED CELL PHONES. THIS HAS BEEN REPORTED MULTIPLE TIMES BOTH TO THE DEALERSHIP AND TO NISSAN DIRECTLY. THE DEALERSHIP HAS TRIED MULTIPLE TIMES TO DIAGNOSE THE PROBLEM AND FAILED EVERY TIME. THEY NO WON LONGER RETURN OUR CALLS. WE HAVE 3 VIDEOS SPREAD OVER MANY MONTHS THAT PROVE THE PROBLEM IS OCCURRING, BUT THE DEALERSHIP NO LONGER RESPONDS, AND NEITHER DOES NISSAN. THESE MALFUNCTIONS OCCUR AS SOON AS THE CAR IS STARTED AT REST AND CONTINUES WHILE IN MOTION AT ALL SPEEDS INCLUDING HIGHWAY TRAVEL AND CITY STREETS. I WOULD LIKE THE DOT AND THE HSA TO GIVE ME SOME WAY TO SUBMIT THE VIDEOS THAT SHOW THIS INTERMITTENT PROBLEM IS OCCURRING, AND TO FORCE NISSAN TO FIX THIS OR REFUND OUR MONEY BEFORE IT GETS ME KILLED.

ADAPTIVE CRUISE CONTROL AND FORWARD EMERGENCY BRAKING (FEB) SYSTEM BECOMES SPONTANEOUSLY DISABLED DURING DRIVING. THIS POSES A SERIOUS ISSUE WHEN ACTUALLY DRIVING THE CAR. THE CAR IS IN MOTION WHEN THIS HAPPENS. THE SYSTEM CAN ONLY BE RESET BY STOPPING THE CAR, TURNING OFF THE IGNITION AND THEN RE-STARTING THE ENGINE.

THE HOOD HAS ABOUT A 3 INCH PORTION NEAR THE WINDSHIELD THAT IS ANGLED TOWARDS THE CAB OF THE VEHICLE. ON SUNNY DAYS, THE SUN REFLECTS INTO THE VEHICLE CAUSING A BLINDING REFLECTION. THIS HAPPENS ON SUNNY DAYS, STANDING STILL OR IN MOTION. I TOOK MY VEHICLE ON A ROAD TRIP AND IT WAS TERRIBLE DRIVING FOR HOURS WITH A BLINDING LIGHT IN YOUR FACE. I BOUGHT MY VEHICLE USED. SO THE MILES WHEN I FIRST GOT MY VEHICLE WERE APPROXIMATELY 21,000. THIS IS PROBABLY WHY IT WAS LESS EXPENSIVE.

TL* THE CONTACT OWNS A 2016 NISSAN MURANO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND ALL THE WARNING INDICATORS ILLUMINATED. ON THE OUTSIDE OF THE VEHICLE, THERE WAS A BURNING ODOR. THE VEHICLE WAS TAKEN TO PRICE LEBLANC NISSAN (14295 AIRLINE HWY, GONZALES, LA 70737, (225) 743-8100) WHERE IT WAS DIAGNOSED THAT THE ABS MOTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V636000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER INFORMED THE CONTACT THAT THE SERIAL NUMBER WAS NOT INCLUDED IN THE RANGE OF THE RECALL AND DID NOT OFFER FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.

TL* THE CONTACT OWNS A 2016 NISSAN MURANO. THE CONTACT STATED THAT THE PASSENGER SEAT HEATER FAILED TO OPERATE WHEN ACTIVATED. THE VEHICLE WAS TAKEN TO CAPITAL NISSAN (5501 MARKET ST, WILMINGTON, NC 28405, (910) 392-4300) WHERE IT WAS DIAGNOSED THAT THE SEAT HEATER SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AS THE CONTACT WAS LEAVING THE DEALER, THE SWITCH FAILED AGAIN. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE WIRING HARNESS WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CASE NUMBER: 30388450 WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.

TL* THE CONTACT OWNS A 2016 NISSAN MURANO. WHEN STARTING THE VEHICLE AND ACTIVATING THE SEAT HEATER ON THE DRIVER'S SEAT, IT FAILED TO WORK CORRECTLY. THE CONTACT DROVE THE VEHICLE TO THE DEALER (PRIORITY NISSAN, 12925 JEFFERSON AVE, NEWPORT NEWS, VA 23608) WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS WAS FAULTY. THE MANUFACTURER WAS CONTACTED. THE CONTACT STATED THAT THE ENTIRE SEAT NEEDED TO BE REPLACED, BUT NISSAN REFUSED TO REPLACE THE SEAT. THE VEHICLE WAS NOT REPAIRED BECAUSE PARTS WERE UNAVAILABLE. THE DEALER PROVIDED THE CONTACT WITH A LOANER VEHICLE IN THE INTERIM. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 13,000.

TL* THE CONTACT OWNS A 2016 NISSAN MURANO. AFTER DRIVING VARIOUS SPEEDS FOR MORE THAN THIRTY MINUTES, THE VEHICLE SUDDENLY BECAME UNRESPONSIVE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE RPMS INCREASED, BUT THE SPEED DID NOT. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO WORLD CAR NISSAN (12908 NORTH INTERSTATE HWY 35 BLDG 1, SAN ANTONIO, TX) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS FAULTY. THE TRANSMISSION WAS REPLACED AND THE FAILURE WAS REMEDIED. IN ADDITION, THE WINDSHIELD WIPER PUMP WOULD BECOME CLOGGED WITH DEBRIS AND FAILED TO OPERATE CORRECTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 89,000.

WHILE MY WIFE WAS DRIVING HOME FROM WORK HER BRAKE PEDAL STARTED DEPRESSING TO THE FLOOR, AND THE CAR WOULD NOT STOP QUICKLY. WHEN SHE FINALLY MADE IT HOME, I CHECKED THE BRAKES AND THEY ARE STILL ACTING THE SAME WAY IN OUR DRIVEWAY. SHE WAS DRIVING HOME ON CITY STREETS AND THE HIGHWAY.

MURANO WAS TRAVELING APPROX 40 MPH DOWN THE ROAD WHEN THE SUNROOF SHATTERED. I HAVE A DASH CAM VIDEO OF THE INCIDENT. YOU CAN SEE IN THE VIDEO THERE WASN'T A CAR IN FRONT OR TO THE SIDE TO CLAIM A ROCK CAUSED THIS. DEALERSHIP WOULD NOT REPLACE UNDER WARRANTY CAR IS LESS THAN A YEAR OLD WHEN PURCHASED.

WHILE DRIVING 4 LANE DEVIDED HIGHWAY AT NIGHT WITH NO TRAFFIC, LARGE PLASTIC TRIM PIECES STARTED FLYING OFF. I WAS ABLE TO STOP & WITH MY POLICE MAGLITE CONFIRMED I HAD NOT HIT ANYTHING. THE WHEEL TRIM PIECE PASSENGER FRONT CAME OFF & FLEW UP INTO THE REAR WHEEL WELL, KNOCKING IT LOSE AS WELL. ON THE SAME TRIP, A PIECE CAME LOSE ON I-95 AT NIGHT. I STOPPED & PULLED THE CLANGING PIECE THE REST OF THE WAY OFF TO AVOID DAMAGING THE PAINT. IT WASN'T WORTH RISKING MY LIFE. CHECKING LATER A BLACK VENT COVER ON THE FRONT BUMPER HAD COME OFF ALONG WITH AN ACCESS PANEL ON THE BUMPER. I DON'T RATTLE EASILY DRIVING BUT IT SHOOK ME UP A BIT, AN INEXPERIENCED DRIVER WOULD HAVE A WRECK. BUDGET RENT A CAR HERNDON VA INSISTS I HAD AN ACCIDENT, I DID NOT. I HAVE PICS & BELIEVE THIS WAS ACTUALLY PRIOR DAMAGE THAT WAS NOT PROPERLY REPAIRED. IN SHORT I WAS RENTED A COSMETICLY REPAIRED DAMAGED CAR, PUTTING CUSTOMERS AT RISK. IN CASE IT'S A DESIGN FLAW, I THOUGHT IT SHOULD BE CALLED OUT. I DID NOTICE TWO DESIGN ISSUES I BELIEVE MAY CAUSE DRIVERS PROBLEMS. IN BOTH CASES THE CAR WAS BEING DRIVEN NORMALLY ON CLEAR OR MODERATE CONDITIONS. ONE OF THE PHOTOS SHOWS THE CLEAR TAPE CONSISTENT WITH A HEADLIGHT HAVING BEEN REPLACED.

UNDER CERTAIN LIGHTING CONDITIONS FROM THE SUN, A STRONG GLARE CAN APPEAR AND COME THROUGH THE WINDSHIELD AND INTO THE DRIVER'S AND/OR PASSENGER'S EYESIGHT. THIS IS CAUSED BY THE DESIGN OF THE HOOD AND WHERE IT DIPS DOWN NEAR THE FRONT EDGE OF THE WINDSHIELD. THERE IS ABOUT A 5" WIDE AREA THAT SPANS THE WITH OF THE HOOD, AROUND THE LOWER SECTION OF THE WINDSHIELD. I HAVE READ OF OTHERS HAVING THIS SAME ISSUE AND THE LIGHT CAN BE 'BLINDING' AT TIMES LIKE THE LIGHT REFLECTING OFF A MIRROR ON A BRIGHT SUNNY DAY. FOR SAFETY REASONS, I HAVE DECIDED TO COAT THIS AREA OF THE HOOD WITH EITHER A MATTE FINISHED VINYL OR A MATTE FINISHED PLASTI-DIP SPRAY. I AM HOPING THIS WILL ALLEVIATE/ELIMINATE THE DANGERS OF THIS GLARE THAT CAN HAPPEN. ** TO NOTE, I HAVE READ OF OTHERS EXPRESSING THEIR CONCERNS WITH THIS ISSUE ON AUTOMOTIVE FORUMS SO I KNOW IT IS MORE COMMON THAN ORIGINALLY THOUGHT

2016 NISSAN MURANO. CONSUMER WRITES IN REGARDS TO FAULTY ABS LIGHT. *LD THE CONSUMER REFERENCED RECALL # 16V636000. *JB

190 POUND PASSENGER SITTING STRAIGHT UPRIGHT, AIRBAG LIGHT IS ILLUMINATED ON CENTER CONSOLE INDICATING THAT THE PASSENGER AIRBAG IS TURNED OFF WHILE VEHICLE IN MOTION FOR AT LEAST 30 MINUTES IN DURATION. I RARELY HAVE PASSENGERS BUT THIS HAS OCCURRED TWICE IN 10K MILES. I PURCHASED THE VEHICLE IN 9/2016.

MY SIX-MONTH OLD 2016 NISSAN MURANO PLATINUM HAD SPONTANEOUS COMBUSTION OF MOON ROOF WHILE DRIVING ON FREEWAY IN GOOD WEATHER. THERE WERE NO CARS AROUND ME AND NO OVERHEAD PASS. THERE WERE NO BUMPS IN THE ROAD. I SAW NO ROCKS OR ANYTHING COMING TOWARD THE CAR. THERE WAS NO PREVIOUS DAMAGE. I HEARD A SNAP SOUND AND A LOUD BANG LIKE A GUNSHOT OR BOMB. IT SCARED ME. I DIDNT KNOW WHAT HAD HAPPENED UNTIL I WAS OFF THE FREEWAY AND CHECKED MY CAR OUT. THE DEALER WILL NOT PAY FOR IT. THEY SAY IT WAS A ROCK. THERE WAS NO ROCK SEEN AND NO ROCK FOUND IN THE HOLE ON TOP OF MY CAR/MOONROOF. RESEARCH ONLINE SHOWS THAT MANY PEOPLE ALL OVER THE WORLD ARE REPORTING THIS HAPPENING FOR NISSAN AND OTHER CAR MAKES. ALL THE PICTURES AND THE STORIES REPORTED ARE THE SAME. I TOOK PICS. CAR MAKERS ARE USING CHEAPER, THINNER GLASS FOR MOON/SUN ROOFS TO KEEP DECENT MILEAGE. THE GLASS CAN BE INSTALLED WRONG, TEMPERED WRONG OR IS NOT FITTED WELL CAUSING IT TO HAVE ISSUES WITH PRESSURE. I HAVE NOTICED MOST OF THESE REPORTS INDICATE THE OCCURRENCE WHILE THE CAR IS TRAVELING ON A FREEWAY WHERE IT WOULD BE HIGHER SPEEDS THAN IN THE CITY. PLEASE INVESTIGATE. NISSAN OF BAKERSFIELD NEEDS TO PAY AND STAND BY THE CUSTOMER IN THIS CONCERN OF A DEFECTIVE PRODUCT.

I HAVE OWNED THIS CAR FOR 5.5 MONTHS NOW .IT HAS A RAMDAM PROBLEM WHEN I TRY TO PULL OUT.WHEN I PUSH THE GAS PEDAL DOWN IT MAY OR MAY NOT PULL OUT BUT IF IT HESITATES [FROM 3 TO 20 SECONDS] IT WILL FINALY PULL OUT BUT IF YOU HAVE THE PEDAL PUSHED DOWN IT WILL TAKE OFF REAL FAST WHEN IT GETS READY TO GO.THE PROBLEM IS YOU DO NOT KNOW WHEN IT WILL DESIDE TO TAKE OFF.IT HAS DONE THIS BETWEEN 40 AND 50 TIMES SINCE NEW.I THINK THIS IS SAFTY ISSUE BECAUSE I CAN SEE HOW SOME ONE COULD PULL OUT INTO TRAFFIC OR INTO THE BACK OF SOMEONE IF IT WAS TO TAKE OFF AT THE WRONG TIME.IT HAS MY WIFE AFRAID TO DRIVE IT.I'VE HAD IT TO TWO DEALERS AND THEY SAY THEY CHECK IT AND CAN NOT DUPLACATE WHAT I SAY IT IS DOING SO THEY CAN NOT DO ANYTHING ABOUT IT.MOST OF THE TIME IT DOES THIS WHEN I PULL OUT FROM A STOP WEATHER IN TRAFFIC OR AT A STOP SIGN AND WEATHER THE CAR IS HOT OR COLD.

I PURCHASED THIS VEHICLE FROM MODERN NISSAN OF CONCORD ON JAN 11 2017 BUT DID NOT HAVE THE CAR IN MY POSSESSION UNTIL JAN 20. I HAD TO TRAVEL TO UVA HOSPITAL WITH MY MOTHER AFTER A MAJOR SURGERY DRIVING HER HOME ON I77 A BLAST OF AIR JOLTED THE CAR BECAUSE THE HOOD CAME UNLATCHED AND BOUNCED UP N DOWN UNTIL I COULD SAFELY EXIT THE INTERSTATE. I TRADED THE CAR IN ON JAN 25 DUE TO THIS AND OTHER ISSUES I PERSONALLY HAD WITH THE CAR. THE 2ND OWNER DAWN TREXLERS PURCHASED THE CAR AFTER ME AND SHE CONTACTED ME AND INFORMED ME THERE WAS A HOOD ISSUE STILL AT HAND AFTER HER PURCHASE DUE TO THE HOOD WASN'T FIXED PROPERLY. I JUST WANTED TO MAKE YOU ALL AWARE.

THE FRONT PASSENGER SIDE AIR BAG SENSOR IS FAULTY. WHEN MY 67 LB DAUGHTER SITS IN THE FRONT SEAT, THE AIR BAG LIGHT TURNS OFF INDICATING THAT THE AIRBAG IS ACTIVE. I BROUGHT THE VEHICLE IN TO THE DEALER AND THEY "UPDATED AND RE-CALIBRATED" THE SENSOR, BUT I AM STILL HAVING THE SAME ISSUE. I WAS GIVEN ANOTHER MURANO AS A LOANER VEHICLE WHILE THEY REPAIRED MINE AND WHEN MY DAUGHTER SAT IN THE FRONT SEAT OF THE LOANER VEHICLE, THE AIR BAG INDICATOR TURNED OFF AS WELL, INDICATING THAT THE AIR BAG WAS ACTIVE, WHICH IS TELLING ME THAT THIS IS NOT ISOLATED TO MY VEHICLE. I NEED TO GET THIS ISSUE RESOLVED AND NOT SURE WHERE TO TURN, SO I'M FILING A REPORT HERE. *TR

WHILE DRIVING ON INTERSTATE AT 70 MPH, FRONT PASSENGER DOOR WINDOW SUDDENLY AND UNEXPECTEDLY SHATTERED INTO THOUSANDS OF PIECES FALLING ONTO PASSENGER, EXTERIOR, AND BLOWING AROUND INTERIOR OF VEHICLE. TO BEST OF OUR KNOWLEDGE NOTHING HIT THE WINDOW, NO CAR WAS ON EITHER SIDE OF US. PIECES OF GLASS CUT PASSENGER, BUT LUCKILY NONE GOT INTO EYES OF PASSENGER OR DRIVER. THIS CAUSED DRIVER TO SWERVE , BUT RECOVERED CONTROL. SMALL PIECES OF GLASS IN DRIVER'S HAIR ETC. HAD TO DRIVE 350 MILES HOME IN COLD WEATHER . TOOK VEHICLE TO A DEALER [ TRAVELLING , SO NOT SELLING DEALER]. DEALER NOTIFIED MANUFACTURER OF PROBLEM AND REPORT OF INCIDENT. MANUFACTURER RESPONDED THAT SINCE ALL PIECES OF GLASS COULD NOT BE RECOVERED, THEY COULD NOT REASSEMBLE ENTIRE WINDOW, THEREFOR IMPOSSIBLE TO TEST GLASS FOR DEFECTS. YET THERE WAS LARGE AMOUNT OF GLASS INSIDE OF VEHICLE. OWNER STATED THAT BY THAT REASONING NO SHATTERED WINDOW WOULD EVER BE INVESTIGATED, SO HOW WOULD ANYONE KNOW IF DEFECTIVE? CONCERN IS WITH REMAINING WINDOWS IN SAME VEHICLE AS WELL AS OTHERS MFG AT SAME TIME. MIGHT SOMETHING , UNBEKNOWN TO OWNER , HAVE STRUCK SUBJECT WINDOW PREVIOUSLY WHILE PARKED UNATTENDED, LEAVING NO MARK, BUT WEAKENING GLASS ALLOWING FUTURE SUDDEN SHATTER ? MAYBE. BUT POSSIBILITY ALSO EXISTS OF DEFECTIVE GLASS OR INSTALLATION DURING ASSEMBLY, BUT MANUFACTURER REFUSED TO INVESTIGATE THAT POSSIBILITY REPEATING THAT THEY WOULD NEED EVERY PIECE OF GLASS[IMPOSSIBLE]. IF OTHER SAME MAKE AND MODEL EXPERIENCE SAME, IT INCREASES DEFECT POSSIBILITY. IF OUR INCIDENT IS ONLY ONE, IT INCREASES CHANCE OF OURS BEING PREVIOUSLY DAMAGED. AT MINIMUM, ALL DRIVERS BE AWARE, AS WE NARROWLY ESCAPED DISASTER IN ABOVE CASE. DEALER WAS VERY HELPFUL, MANUFACTURER CONCERNED AND HELPFUL, BUT RESTATED THEY COULD NOT TEST GLASS WITHOUT ALL PIECES. DOES MFG MAKE, OR PURCHASE GLASS FROM VENDOR?

NISSAN MURANO 2016 AND ON OUR PREVIOUSLY OWNED 2014 PATHFINDER, WHEN STATIONARY, THE POWERED BACK LIFTGATE CAN REVERT DIRECTION WHEN IT'S AUTOMATICALLY OPENING TO AUTOMATICALLY CLOSING WHEN THERE'S ACCUMULATED SNOW OR HEAVY SNOWFALL, WHEN THERE'S WEIGHT. THE FORCE FOR IT'S POWERED CLOSING IS ENOUGH TO PINCH SOMEONE BETWEEN CAR OR TO HIT THEIR HEAD. NISSAN HAS ACKNOWLEDGED THIS IS BY DESIGN AND "NO REPAIR OPTION" BOTH AT DEALER AND WITH MY CALL WITH ANDREA FROM NISSAN NORTH AMERICA'S CUSTOMER CARE DEPARTMENT. HOWEVER, IT IS A DANGER. IN OUR CASE, THE FORCE OF IT COMING DOWN AND MY WIFE STANDING UP AFTER PUTTING IN GROCERY, NOT REALIZING THE GATE IS COMING DOWN ON HER, RESULTED IN HER HITTING HER HEAD ON THE LIFT GATE COMING DOWN AND CAUSED INJURY TO HER HEAD AND HER HEAD TO SWELL. THERE ARE ALSO OTHER COMPLAINTS OF SIMILAR SITUATION ONLINE PER BELOW. IT IS A ACTUAL DANGER AND SHOULD BE CORRECTED BY NISSAN. IT SHOULD NOT COME DOWN BUT INSTEAD SHOULD JUST STOP. IT CAN BE EASILY REPRODUCED AND WE HAVE VIDEO TO SHOW HOW IT CAN BE REPRODUCED WHEN THERE'S WEIGHT ON THE LIFTGATE SUCH AS ENOUGH SNOW ACCUMULATION ON IT. HTTP://WWW.CARCOMPLAINTS.COM/NISSAN/PATHFINDER/2014/BODY_PAINT/LIFTGATE_OPENS_AND_CLOSES_WITHOUT_HITTING_BUTTON.SHTML

I EXPERIENCED INTERMITTENT POWER SYSTEM FAILURES SHORTLY AFTER PURCHASING A NEW 2016 MURANO ON 12/28/16. I FIRST NOTICED THE PROBLEM ON 1/4/17 WHEN I WAS MAKING A RIGHT TURN ONTO A TWO-WAY ROAD. THE POWER SYSTEM FAILED IMMEDIATELY AFTER ENTERING THE TURN AND THE STEERING WHEEL BEGAN TO PULL HARD AGAINST THE DIRECTION OF THE TURN. THIS CAUSED MY VEHICLE TO OVERSHOOT THE TURN AND I WAS DRIVING IN THE LANE OF OPPOSING TRAFFIC PULLING HARD ON THE WHEEL TO RECOVER. THEN SUDDENLY THE POWER RETURNED AND MY VEHICLE VEERED HARD TO THE RIGHT IN THE ORIGINAL DIRECTION OF THE TURN. THERE WAS NO ONCOMING TRAFFIC SO I WAS ABLE TO AVOID AN ACCIDENT. THE SECOND OCCURRENCE WAS ON 1/5/17 WHEN I WAS BACKING THE VEHICLE OUT OF A PARKING SPACE. THERE WAS ABSOLUTELY NO POWER STEERING SO THE VEHICLE DID NOT TURN AS EXPECTED INTO THE TRAFFIC LANE. I RETURNED THE VEHICLE TO THE ORIGINAL PARKING SPACE AND SHUT OFF THE ENGINE. RESTARTING THE ENGINE CAUSED THE POWER STEERING TO FUNCTION CORRECTLY AGAIN. THE THIRD OCCURRENCE WAS ON 1/6/17 WHILE DRIVING THE VEHICLE TO A NISSAN DEALER FOR REPAIR. AGAIN THE POWER STEERING FAILED MOMENTARILY WHILE MAKING A RIGHT TURN. I WAS DRIVING SLOWER THAN USUAL AND I WAS PREPARED TO ADJUST MY FORCE ON THE WHEEL BECAUSE I WAS AWARE OF THE PROBLEM. THE NISSAN SERVICE DEPARTMENT DIAGNOSED THE PROBLEM AND FOUND THAT THE CONNECTOR E62 TERMINAL 5 WIRE WAS OUT OF POSITION (SEE ATTACHED SERVICE REPORT). SO THE PROBLEM WAS BASICALLY CAUSED BY A MANUFACTURING DEFECT. I WAS VERY FORTUNATE TO HAVE AVOIDED AN ACCIDENT WITH THIS VEHICLE.

2016 NISSAN MURANO. CONSUMER WRITES IN REGARDS TO VEHICLE SPEED DECLINES- SERVICE DEPARTMENT STATES DRIVER BELT ISSUES, OIL PRESSURE AND ENGINE PROBLEMS. *SMD THE CONSUMER STATED THE VEHICLE WOULD ONLY GO 30 MPH. AFTER ABOUT TWO MINUTES, THE SPEED STARTED TO DECLINE QUICKLY. *JB

RECEIVED THE FOLLOW UP OWNER NOTIFICATION NHTSA RECALL 16V-636 (ANTILOCK BRAKE SYSTEM ) WENT TO THE DEALER ON 1219-16 TO ASK FOR A TIME WHEN THEY COULD CHECK MY CAR. THE DEALER SAID THERE WAS NOTHING THEY COULD DO UNLESS MY CHECK ENGINE LIGHT WAS ON. DEALER IS SANDY SANSING NISSAN 5705 PENSACOLA BLVD. PENSACOLA FL. THE NOTIFICATION I HAVE CLEARLY STATES THAT THEY WILL INSPECT THE SERIAL NO. ON THE ABS ACTUATOR TO SEE IF IT IS AFFECTED.HOW CAN I GET THIS DONE/

THE PHOTO SHOWS HOW THE SUN REFLECTS OFF THE RIDGELINE OF THE HOOD AT THE BASE OF THE WINDSHIELD IN SUCH A WAY AS TO PARTIALLY BLIND THE DRIVER. THIS PARTICULAR IMAGE IS NOT DIRECTLY IN FRONT OF THE DRIVER (HARD TO CAPTURE WHILE DRIVING), BUT IT DOES SHOW THE ANGLE OF THE REFLECTION. IT HAPPENS ALL THE TIME ON SUNNY DAYS, DEPENDING ON THE HOUR AND DIRECTION OF TRAVEL RELATIVE TO THE SUN (SEEMS TO OCCUR MOST OFTEN WHEN THE SUN IS OVERHEAD AND JUST BEHIND THE CAR). IT IS A SIGNIFICANT DESIGN FLAW. IF THERE AREN'T CASES WHERE THE REFLECTION HAS CAUSED AN ACCIDENT, I'D BE SURPRISED, BUT I'M HOPING ENOUGH PEOPLE WILL COMPLAIN TO THE NHTSA THAT NISSAN WILL BE CALLED TO ACCOUNT. I JUST HOPE IT DOESN'T TAKE A DEATH OR SERIOUS INJURY TO INITIATE CORRECTIVE ACTION ON NISSAN'S PART.

WHEN I AM DRIVING AT ABOUT NOON, WHEN THE SUN IS DIRECTLY OVERHEAD, THERE IS A TERRIBLE, BLINDING GLARE PRODUCED BY THE "RIDGE" ON THE HOOD NEAR THE WINDSHIELD. THERE IS NO WAY TO AVOID THIS AND IT IS ALMOST IMPOSSIBLE TO CONTINUE DRIVING SINCE THE GLARE IS SO SEVERE. THIS IS OBVIOUSLY A DESIGN FLAW THAT NEEDS TO BE CORRECTED BEFORE SOMEONE GETS KILLED. *TR

TITANIUM EDITION - PERIODICALLY ON START UP (STATIONARY) OF THE CAR THE SEAT WILL MOVE FORWARD, AND SOMETIMES THE BACK WILL RECLINE WHEN THIS HAPPENS. THE STEERING WHEEL WILL DROP DOWN A LITTLE BIT AND THE SEAT MEMORY AND STEERING WHEEL WILL BE RESET TO THE POSITION THE SEAT MOVED TO AND THE STEERING WHEEL DROPPED DOWN TO. THIS HAS BEEN OCCURRING SINCE THE VEHICLE WAS NEW AND IT ALSO HAPPENED ON MY OLD MURANO THAT WAS REPURCHASED FROM ME BY NISSAN. 26 OCCURRENCES IN 34,000 MILES.

MOON ROOF EXPLODED/SHATTERED WHILE DRIVING ON HIGHWAY. WE DROVE IT IMMEDIATELY TO THE DEALERSHIP WE PURCHASED IT FROM 12 DAYS EARLIER. SOUNDED LIKE A GUN GOING OFF IN MY EAR. VERY DANGEROUS EVENT TO TAKE PLACE WHILE DRIVING. THE MOON ROOF THEN STARTED FALLING INTO THE VEHICLE IMMEDIATELY. *TR

STARTED VEHICLE UP IN THE MORNING AND WAS BACKING OUT OF MY DRIVEWAY. WHEN I REACHED THE STREET TO COME TO A STOP AND PUT MY CAR INTO DRIVE, MY BRAKES DID NOT RESPOND AND I ALMOST HIT A PILLAR OUTSIDE OF MY DRIVEWAY. I HAD TO IMMEDIATELY PLACE MY CAR INTO DRIVE AND IMMEDIATELY I TO PARK TO AVOID A COLLISION. MY BRAKE PEDAL SANK TO THE BOTTOM AND THE BRAKE LIGHT ON THE DASHBOARD LIT UP. BRAKES FAILED AND I'M HAVING VEHICLE TOWED TO MY NISSAN DEALER.

TL* THE CONTACT OWNS A 2016 NISSAN MURANO. WHILE DRIVING AT ANY SPEED, THE CONTACT WAS UNABLE TO PUT ON AND FASTEN THE SEAT BELT. ALL OF THE SEAT BELTS FAILED TO EXTEND OUT ENOUGH TO FASTEN. THE CONTACT ALSO STATED THAT HE WAS UNABLE TO SEE PASSING VEHICLES THROUGH THE SIDE MIRRORS. THE FAILURES WERE NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THERE WERE NO DEFECTS. THE FAILURE MILEAGE WAS APPROXIMATELY 500.

SUNROOF EXPLODED WHILE DRIVING. NO OBJECTS FELL ONTO THE CAR. WE HAD NO IDEA WHAT THE LOUD BANG/EXPLODING SOUND WAS UNTIL WE WERE ABLE TO SAFELY PULL OFF THE ROAD AND EVALUATE. THE HOLE WAS NOT INWARD, LIKE SOMETHING FELL INTO IT, BUT THE GLASS WAS PUSHED UPWARDS. WE WERE ON A 4-LANE STRAIGHTAWAY GOING MAYBE 35 OR 40 MPH AND NOT UNDER ANY BRIDGES, TREES, ETC. NO VEHICLES AROUND US, ETC. IT WAS ABOUT 8:30PM IN JULY IN SOUTH CAROLINA. THE NOISE WAS VERY LOUD AND VERY STARTLING!

TL* THE CONTACT OWNS A 2016 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKES FAILED WHEN THE BRAKE PEDAL WAS DEPRESSED APPROXIMATELY 50 FEET BEFORE STRIKING ANOTHER VEHICLE. THE "PLEASE PUT FOOT ON THE BRAKE AND PRESS THE START BUTTON" WARNING INDICATOR WAS ILLUMINATED. A POLICE REPORT WAS FILED. THE CONTACT WAS INJURED AND TRANSPORTED TO THE HOSPITAL. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 997.

WE ARE HAVING A PROBLEM WITH THE PASSENGER AIR BAG LIGHT. IT DOESN'T ALWAYS GO OFF WHEN SOMEONE IS SITTING IN THE PASSENGER SEAT. WE'VE BEEN INFORMED IF THE LIGHT DOES NOT GO OFF THE PASSENGER WILL NOT BE PROTECTED BY THE AIR BAG SYSTEM. WE'VE BEEN TOLD TO TURN THE CAR OFF THEN RESTART IT THAT THIS WILL SOLVE THE PROBLEM. THIS MEANS WE HAVE TO LEAVE THE ROAD FIND A PLACE TO PARK SHUT THE CAR OFF AND RESTART IT. THIS CAN BE VERY DIFFICULT WHEN ON THE FREEWAY. OUR CONCERN IS SOMETIME WE MAY NOT NOTICE THE AIR BAG LIGHT IS ON, HAVE AN ACCIDENT AND THE PASSENGER WON'T BE PROTECTED BY THE AIR BAGS. THIS HAS BEEN GOING ON HUNDREDS OF TIMES SINCE WE BOUGHT THE CAR BRAND NEW IN JUNE 2016 AND NISSAN TELLS US THEY CAN'T FIND ANYTHING WRONG WITH IT. *JS

I WAS PARK IN A SUPERMARKET PARKING LOT AND TURN MY CAR I REVERSE AND WHEN I CHANGE GEAR TO DRIVE MY CAR DIDN'T MOVE TURN OFF CAR TO TRY AGAIN AND THIS TIME NOTHING HAPPEN NOT EVEN REVERSE OR NEUTRAL I DIDN'T KNOW ANYTHING ABOUT THIS ISSUES WITH THIS TYPE OF VEHICLES I CALL NISSAN AND I WAS TOLD THAT THE EXTENSION ON MY VEHICLE EXPIRED JANUARY 31, 2016 SORRY. I FOUND OUT THERE'S A RECALL ON MY VEHICLE BUT UP TO TODAY I HAVEN'T RECEIVED ANYTHING I DON'T HAVE THE MONEY TO FIX ISSUE AND STILL PAYING FOR MY CAR.