2010 Nissan Rogue Fuel System Problems

Subject: Urgent Mediation Request: Vehicle Purchase Issue Dear Sir/Madam, I am writing to express my deep dissatisfaction and concern regarding my recent vehicle purchase experience at K&O Auto Wholesale Inc, located at 8664 Phillips Highway, Jacksonville, FL 32256. On August 21st, at 5:22 pm, I purchased a vehicle from K & O Auto, having been assured by the salesperson Martin that the vehicle was in impeccable condition. This assertion was accompanied by the claim that the vehicle had recently arrived and undergone a thorough inspection. Initially, the test drive went smoothly, with no dashboard warnings detected. Consequently, I made the purchase for $6,400. However, my drive back to base revealed a slight exhaust noise and odor, though these issues seemed to dissipate momentarily. The following day, the engine light came on, accompanied by a strong exhaust odor. I promptly contacted your dealership, and I was instructed to bring the vehicle in after work for assessment and scheduling of a mechanic's appointment. This conversation was documented for reference. Upon arriving at the dealership, I was met with a starkly different response from Martin, the dealer. He abruptly informed me that the vehicle was sold "as is" and suggested buying a flush from Walmart or Autozone to remedy the issue. This abrupt about-face left me stunned, especially considering the initial assurances provided. It appears that the dealership may have misrepresented the vehicle's condition, manipulated the check engine light, and provided a misleading diagnosis. In light of these circumstances, I urgently seek mediation to swiftly resolve this matter. Given the transaction's integrity and the ethical considerations surrounding dealership practices, an equitable and timely resolution is crucial. I eagerly await your response. Thank you for your prompt attention. Sincerely,

FUEL LEVEL SENSOR ERROR WHICH CAUSES THE CHECK ENGINE LIGHT TO COME ON. AFTER CAREFUL RESEARCH THIS IS KNOWN ISSUE EFFECTING THOUSANDS OF NISSANS. THE PART BECOMES FAULTY AFTER 40K MILES AND NISSAN IS AWARE. THE ISSUE IS SO BAD THAT THE CAR CAN STOP IN THE MIDLE OF THE ROAD BECAUSE IT THINKS IT RAN OUT OF GAS.

WHILE DRIVING MY WIFES 2010 NISSAN ROGUE SL FWD IS SHOWED 62 MILES LEFT BEFORE EMPTY ON THE FUEL GAUGE. THE CAR DIED ON A WINDING BACK COUNTRY ROAD WHICH IS EXTREMELY DANGEROUS IF SOMEONE WERE TO COME OVER A BLIND HILL AND HIT US. THE CAR SUDDENLY STOPPED RUNNING, I LOST ALL POWER STEERING AND POWER BRAKES. GOT THE CAR STOPPED AND HAD TO CALL THE POLICE TO COME OUT AND FLAG DOWN ON-COMING TRAFFIC THAT WE WERE STOPPED AHEAD. THE CAR WOULD TURN OVER BUT NOT START, ACTING AS IF IT WERE OUT OF GAS EVEN THOUGHT THE FUEL GAUGE SAID 60 MILES TO EMPTY. HAD TO GET A RIDE TO GET FUEL AND CAR STARTED RIGHT UP. THIS OBVIOUSLY SHOWS THAT THE FUEL SENDING UNIT OR GAUGE IS NOT CALIBRATED PROPERLY AND CAUSED A WHAT COULD HAVE BEEN VERY DANGEROUS OR DEADLY SITUATION. APPARENTLY THIS IS A KNOWN PROBLEM WITH NISSAN ROGUES AS WELL AS OTHER MODELS BUT NO RECALL OR TSB HAS BEEN ISSUED.

FAULTY GAS GAUGE. CAR STALLED OUT AT QUARTER TANK. BROKE DOWN

MY VEHICLE GAS GUAGE RAN OUT OF GAS WITH 3 BARS SHOWING. VERY DANGEROUS

THE FUEL GAUGE DOES NOT REGISTER ANY CHANGE IN THE AMOUNT OF FUEL FOR THE FIRST 110 MILES THEN REGISTERS A DROP BY ONE BAR AND THEN AFTER A FEW MILES RETURNS TO FULL. THE FUEL GAUGE THEN REMAINS FULL UNTIL ABOUT 180 MILES WHEN IT FINALLY REGISTERS ANY LOSS, BUT NOT ACCURATELY. *TR

I STARTED MY ROGUE AND LEFT A DRIVEWAY AS I APPROACHED A STOP SIGN ABOUT 2 MILES AHEAD THE CAR STALLED. I WAS STILL IN GEAR, THE ENGINE WAS OFF, AND THE CHECK ENGINE LIGHT WAS ON. AFTER STOPPING I WAS ABLE TO RESTART THE CAR AFTER A FEW TRIES. THEN, FOR THE NEXT 2-4 MILES IT REVVED REALLY HIGH AND SEEM TO BE IN A RECOVER MODE AND WOULD NOT ALLOW ME TO GO OVER 40 MPH. THE SERVICE CENTER CAN'T REPLICATE AND CLAIMS THAT THE OIL WAS OVERFILLED. THERE WERE SOME CODES BUT THEY DIDN'T FEEL THOSE APPLIES TO THE INCIDENT THEREFORE THIS ISSUE ISN'T WARRANTED. THIS IS A MAJOR SAFETY CONCERN FOR MYSELF, MY FAMILY, AND OTHER DRIVERS ON THE ROAD THAT NISSAN REFUSED TO ACKNOWLEDGE OR REMEDY. THE FUEL PUMP WAS REPLACED.

VERY LITTLE ACCELERATION FROM PULLING OFF FROM A STOP, WILL NOT PULL OFF FROM AN INCLINE IN DRIVE, OVERDRIVE OR LOW GEAR. *TR

AFTER DRIVING APPROX 200 MILES, FUEL GAUGE READS FULL FOR GAS TANK. IS NOT REDUCING THE READING OF THE GAS REMAINING TO FILL UP ACCURATELY. THERE HAVE BEEN EMAILS WITH THIS PROBLEM ON THIS MODEL SINCE 2008, MOST RECENTLY A SPECIFIC ONE HAD TO BE CHANGED 3 TIMES. *TR

THE ELECTRONIC FUEL GAUGE READING IS INCORRECT AS TO THE ACTUAL FUEL LEVEL THAT EXISTS IN MY 2010 NISSAN ROGUE 360 AWD SUV. BECAUSE EVEN AFTER MORE THAN 250 MILES LOGGED ON AFTER THE LAST FUEL-UP OF MY VEHICLE, THIS DEFECTIVE FUEL GAUGE STILL SHOWS A FULL TANK OF GAS. THIS IS VERY DANGEROUS BECAUSE PEOPLE MAY WELL RUN OUT OF GAS ON THE ROAD, IMAGINE BEING OUT OF FUEL AND STUCK IN THE MIDDLE OF NOWHERE. THE FUEL GAUGE USED TO WORK BEFORE, ALTHOUGH IT HAS NEVER BEEN VERY ACCURATE BUT NOW IT HAS STOPPED WORKING ALTOGETHER. PLEASE HELP, THANK YOU VERY MUCH. *TR

THE FUEL GAUGE SYSTEM IS NOT ACCURATE ALL THE TIME IT IS I BELIEVE DEFECTIVE AND NISSAN RECALLED ON IT, BUT WHEN I TOOK MY CAR OVER THEY SAID IT WAS NOT AFFECTED, ALTHOUGH I HAD A PROBLEM A THE TIME IT WASN'T THIS BAD... THIS DEFECTIVE FUEL GAUGE STILL SHOWS A FULL TANK OF GAS. THIS IS VERY DANGEROUS BECAUSE PEOPLE MAY WELL RUN OUT OF GAS ON THE ROAD, IMAGINE BEING OUT OF FUEL AND STUCK IN THE MIDDLE OF NOWHERE. *TR

2010 NISSAN ROUGE 360 S AWD GAS GAUGE GAUGE DOES NOT MOVE UNTIL AT LEAST 200 TO 250 MILES HAVE BEEN DRIVEN. NISSAN HAS REPLACED THE FUEL SENSORS THREE TIMES AND THE FUEL PUMP ONCE. THE LAST VISIT TO THE DEALER IN JANUARY I WAS ADVISED THAT NEW FUEL SENSORS WERE BEING DESIGNED AND REPLACEMENT S WOULD BE AVAILABLE IN ABOUT THREE WEEKS. AFTER WAITING SIX WEEKS I STARTED LEMON LAW PROCESS WITH BBB AUTO LINE. NISSAN CORPORATE CALL ME AND STATED THAT THEY WANTED THE FIELD SERVICE REPRESENTATIVE TO CHECK THE CAR OUT. WHICH THEY DID IM MID MARCH. THEY REPLACED THE FUEL SENSORS WITH THE NEW DESIGN AND SAID IT SHOULD FIX THE PROBLEM THE "NES FUEL SENSORS" ARE NOT WORKING. THE GAUGE MOVE ONE BAR AFTER 78 MILES THEN MOVES TWO BARS AFTER AFTER40 MORE MILES AND SO ON. I AN ALWAYS FILLING THE TANK AFTER 250 MILES BECAUSE YOU CANT TELL WHAT THE FUEL LEVEL IS. THE INTERNET UNDER "2010 NISSAN ROUGE GAS GAUGE PROBLEMS" LISTS MANY PROBLEMS STARTING WITH THE 2008 MODEL YEAR TO AND INCLUDING THE 2011. *TR