2017 Nissan Sentra Complaint Log

I have a 2017 Nissan Sentra SV Thai is affected by the Stop Lamp Switch recall in 2021. I have had the problem repaired in 6/21 and again in 7/22. The same issue is happening again with the Stop Lamp Switch. The Traction Control Light will light up for no reason whatsoever and stay lit until the car shuts off. The car will end up in a No Start Condition until I wiggle the Stop Lamp Switch. The Stop Lamp Switch has failed for the third time and the recall remedy from Nissan does not work.

Complaint Information Business Name Conicelli Nissan Person to whom you spoke Gary Rymarowicz Business Address 1200 Ridge Pike Conshohocken, PA 19428 USA Map It Business Phone Number (610) 825-4200 Product or Service Purchased Fuel Pump Date Purchased [XXX] Purchase Price $1078.61 Form of Payment Credit Card Complaint Summary Attached is the documentation proving that I should not have been charged for replacing the recalled part (Fuel Pump) for "PREMATURE FAILURE" on my car. Further, while my 2017 Nissan Sentra was under warranty I had the car serviced by Nissan 309 and then Conicelli Nissan. I informed the Nissan dealers that the car was not running as smoothly as it should and asked them to check for issue(s) with the fuel filter/fuel system. They acted like they had never heard of a problem with the fuel SYSTEM/PUMP and did not check my car for the fuel system issues requested. Instead they told to use Premium Fuel when I noticed the issue. When the car failed to start Conicelli Nissan finally tested the fuel system they said the Fuel Pump needed to be replaced. and I would have to pay, even though there were known problems and Recalls for Nissan Sentra Fuel Pumps for over 20 years!!! The documentation proves that there have problems with Nissan Sentra FUEL PUMP PREMATURE FAILURES for 21 Years including 2017. The Recall Notice states : "If the Fuel Pump fails, the vehicle may stall without warning, increasing the risk of a CRASH" If you need any other documentation let me know. [XXX] [XXX] [XXX] What would you like the business to do to resolve your complaint? Since there were Nissan Sentra Fuel Pumps problems for over 20 years, and they denied there were any issues with Nissan Sentra Fuel Pumps while the car was under Warranty and Recall, full credit for the fuel pump replacement $1,078.61 is required. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My transmission on my 2017 Nissan Sentra failed not once but twice. I got it repaired to the tune of $4500 and then it failed again a year later and they wanted $7000. I am a single mother working very hard and this set me back TREMENDOUSLY! I have been struggling financially to keep a roof over my head because i no longer have a vehicle to get back and forth to work i am at risk of losing my job due to attendance. I was paying a car note at the time and i paid the car off in full only to have this happen to me. I am truly at a loss for words and this is beyond unfair. No one seems to be able to help. It stopped on me in the middle of driving down the expressway. Transmission shuttered and my car lost acceleration. Worst experience of my life.

My brake light switch has gone off twice since I purchased the car it failed and I had to have it replaced twice and then I just looked at my VIN number about recalls and noticed there is a recall for my vehicle but they have not been able to remedy the situation and I'm still paying 2 years on this vehicle

The contact's girlfriend owns a 2017 Nissan Sentra. The contact stated that while driving from a complete stop, the vehicle jerked, shuddered, and hesitated to respond while depressing the accelerator pedal. Additionally, the contact stated that the vehicle jerked and shuddered while coming to a complete stop. The contact stated that the vehicle was experiencing hard shifts while driving in the lower gears. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed due to the brake light switch failure. The contacted stated that the brake light switch was previously replaced under NHTSA Campaign Number: 21V135000 (Exterior Lighting). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 105,000.

Transmission problems. When accelerating the car jerks when its starting to go and the RPM jumps above 4. Mechanics have told me it’s a bad transmission. I’ve seen online my year and model is having issues with there’s also. Also steering wheel doesn’t work anymore for radio and phone calls.

Car stopped at a light in the middle of the day 4/15/23 and when turned back on the car would not drive forward. There we had to push the car into a safe location and get it towed home.

MY NAME IS [XXX] I HAD A NISSAN SENTRA 2017 MY CAR MALFUCTIONED THE DOORS HAD LOCKED ON MY I WAS FINALLY ABLE TO EXIT THE CAR BUT MY CAR WENT UP IN FLAMES WAS A TOTAL LOSS. SOMEONE PLEASE CALL ME I NEED ANSWERS AND HELP INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2017 Nissan Sentra. The contact received notification of NHTSA Campaign Number 21V135000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the failure listed in the recall had occurred. The failure mileage was unknown. VIN tool confirms parts not available.

The CVT seems to shudder uncontrollably when accelerating from zero and also when driving at 60mph on the interstate. The RPMs fluctuate erratically and spontaneously when traveling at 60mph or higher. Yes, the car can be inspected upon request-it does the shuddering every time it accelerates from zero. My safety and the passengers safety is at risk if the car were to stop functioning while driving on interstate. Yes, the problem has been reproduced by a local service center. No, the problem has not been inspected by the manufacturer, police, or insurance representative. Would like to have the car inspected by the above if it were at no cost to me since it's a Nissan CVT issue. No, warning lamps or messages are on the dash. Problems began to appear in 2021.

My driver door opens while i'm driving, the first time it happened in feb 2023 had i not have my seatbelt on I would have fell out of car. It has happened severals more times, it feels like the lock or the pin is not engaging. Now my front passenger door is starting as well. I contacted Nissan Consumer affairs the woman was arrogant with No concern over my safety, maybe it's a defective door or lock or something and the mgr [XXX] said nissan can't help me, I asked a question if this fell under the NJ lemon law and she said no. I also complained that a dealer will not fix my stop light recall PM971 -21V-135 They put me on a waiting list 1 yr ago, I merely asked if this caused an accident what would happen? She sent me an email stating this I should have my attorney contact them. I never even mentioned an attorney and when I asked for the transcript of our conversation she said she cannot release it to me, I asked if she had one and she said yes.. Why wouldn't they release a convo I had with them, can it be used against them? My Life is Not there concern, I have had nissans for over 40 years with no issues, i have an issue now and they merely shrugged it off. I would like help regarding these matters as Nissan refuses to help with the safety of my being and to save a buck!! Please contact me asap the doors are a major concern INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Multifunktion Switch/combination switch malfunction. The issue involved the switch malfunctioning, causing the washer pump to stay on, spraying wiper fluid on the windshield and continue running until the pump failed, causing the fuse to short out and blow. This causes complete loss of visibility during the malfunction. This is reported widely with the 2017, 2018, and 2020 Nissan Sentra on various web platforms. The entire combination switch has to be replaced for the malfunction to be corrected.

The car just started jerking forward on its own when driving. When I turn it off, and then on, it jerks when changing from park to drive or reverse gear. I then decided to take it back to the dealer. Driving from my house to the dealer took me an hour yet it's a distance of 15 Min. The engine light came on and I am not sure that car will be ok. The dealership said the transmission is the issue and they are talking to Nissan. Prior to that, the car had no issues. I've never ben that scared in my life.

My 16 year old son was stopped at a stop light. When the light turned green, he pressed on the gas but the car would not accelerate. It did start accelerating but would not go over 5 mph and was shaking and knocking. The Check Engine light then came out so he immediately pulled over. He was driving by himself at night. Thankfully it was on a side street without a whole lot of traffic. Had this happened in heavy traffic or on the highway then it could have had serious consequences. This happened without any warning and my 16 year old son was NOT safe. I do not feel safe in this vehicle anymore and I do not feel safe allowing my son to drive it either. The repair shop advised that it is the transmission. Nissans should not be having transmission problems just after 5 years and 100,000 miles. Come to find out this is a common problem with 2017 Nissan Sentras. This should be recalled and fixed by Nissan!!!

on acceleration to 60 mph or more noted moments of jerky/hesitation as if shifting gears- evaluation by dealership x2- they noted the same thing....could not fix the problem was told to bring back once engine light comes on or sensor code is generated in their computer system which checks the transmission. Awareness that this is a transmission problem. a month later car fails to increase speed to 50mph going up a small incline...driving over a mountainous pass.....then as got to a straightaway it had to shift down to 20-30 mph due to weather conditions and traffic- then the RPM keep wavering would not be steady at this lower mph....then within 10 miles of this....intown at stop lights RPM would acelerate at complete stop and then it didn't want to move- was able to get up to 10 mph yet could not get through the intersection without the traffic light turning red before I could make it through happen multiple times...once it did this I had to drive with my hazard lights on to warn other drivers......such a safety hazard... let it sit for 2 days then. I was able to drive it 25 miles with the RPM constantly wavering between 1.5 and 3 with the cruise set at 60mph....check engine light came .....towed 100 miles. Now at the car dealer/manufacturer for replacement of the CVT Transmission ....this could have been avoided if 1 month earlier the CVT could have been replaced....5 year old car with less than 100k......it is an automatic car

CVT transmission failed while driving at highway speed. Mechanic states Nissan CVT are under recall. Warranty will not cover this failure. Happened at 60k miles. Indicator light came on as CVT began slipping. Car went into "limp" mode.

I had turned my car on after work and i had a light turn on my dashboard marking “PS” indicating there was an issue with the power steering. I turned off my car and turned it back on the light went away so i began driving home. As I was driving the same light turned on and the car shut off but was still going, I was unable to accelerate but i was able to brake. The steering wheel was locked and unable to be moved. Thankfully the roads were clear otherwise it would have been a terrible accident.

Pressing on the gas pedal would not accelerate the car. This was intermittent. With cruise control set, the car would no longer maintain the set speed. Both of these occurred repeatedly and while going different speeds. This lasted for 2+ weeks until the dealer was able to find the defect. Nothing was recorded on the car's error messages. The dealership was unable to find the cause and eventually called Nissan's engineering department at corporate. They were aware of the issue in other vehicles that would also stop accelerating and provided a possible solution to the Nissan dealership. The dealer charged us to replace a "brake switch" which was randomly triggering a braking event even though the brake pedal was not touched or engaged.

Transmission stalled out when I was on the Rt 30 bypass. I was traveling at 55 miles per hour in rush hour and the car suddenly would not go forward. Causing sudden traffic issues. This is a known problem with 2017 sentras. Exton Nissan sold me this vehicle knowing it's unsafe. I've trying to get in touch with them for a month about this. I'm seeking for them to buy back this unsafe and dangerous car

The car refuses to shift from park to drive or even reverse. Mechanic can’t figure out why. And I never got the recall information for the car that had a lawsuit against it.

Car was T-bone only the two doors passenger already fixed

TRYING TO MAKE LEFT TURN IN TRAFFIC VEHICLE REVED BUT LOST POWER cvt TRANSMISSION WOULDN'T ENGAGE

My nissan keeps slipping when I try to accelerate. I noticed everyone is having the same problem there needs to be a recall some people don't have money for a new transmission. The dealerships have to take care of this issue and I need a car to get back and forth. I bought this car brand new in 2017. I need this issue addressed

Passenger airbag warning light is on.

The contact owns a 2017 Nissan Sentra. The contact stated that over time bubbles started to form inside the rear windshield. The dealer was notified of the failure and the contact was informed that the vehicle was out of warranty. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 94,756.

The vehicle has rpms fluctuating when on the highway and will not go above 60mph.

found out by someone else about recall on my car about the stop switch and transmission on car then took it to petro nissan and they told me they voided my recall and fixed it but it was never fixed because the situation has started on my car and with the transmssion started messing up with battery being drained with stop switch problem and my airbag light blinking off and on with me surfing the internet i found to where theres a recall on electrical ignition .air bags and with the brake light switch i need this solved asap please and will need a loaner are rental as its being fixed please again because every dealer i have been to and had check it refused to fix it without charging me alot of money

My car just randomly dies . The engine was knocking and I only could reverse . I had to leave car and it don’t move at all and might get towed

The contact owns a 2017 Nissan Sentra. The contact stated that while the vehicle was parked on an inclined surface, the transmission shifter was difficult to shift out of the park(P). The contact stated that there was a loud clunking sound when the gear shifter was shifted out of the park(P). In addition, while operating the vehicle, the transmission malfunctioned and the vehicle would not properly accelerate while depressing the accelerator pedal. The RPM would raise however, the vehicle would not respond. The vehicle was taken to the local dealer who reprogrammed the transmission control module however, the failure recurred intermittently. The manufacturer was not notified of the failure. The failure mileage was 45,000.

After only 6 months of having my vehicle, my transmission has gone out. My vehicle lost acceleration in the middle of an intersection while I had both of my children in the car. Nissan refuses to replace the transmission because all warranties had already expired when I begin financing the vehicle. I am stuck with a balance of over $13,000 and cannot drive the car. There was a class action law suit for this in the recent years which means many customers have had issues. Nissan is aware of this being a problem and they are not offering help. This transmission needs to be recalled. Nissan needs to replace my transmission and I cannot pay for something that they knew is a problem and will affect me. The vehicle was inspected by the manufacturer themselves and they confirmed it was the transmission.

My vehicle is a part of the 21v-135 recall and Nissan hasn't be able to repair the problem. I called the toll free number for Nissan because the local dealers were unable to repair the issue, adhering to the notice I received, and they weren't helpful. The next step on the notice was to come here and submit a complaint. I would just like to get my vehicle repaired.

The contact owns a 2017 Nissan Sentra. The contact stated while driving at various speeds, the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, the vehicle stalled. The contact was able to restart the vehicle; however, the gear shift lever was stuck on drive(D). The vehicle was towed to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was repaired. The contact stated that prior to the failure, there was an abnormal sound coming from the engine, with the RPM fluctuating. The contact stated that on another occasion, while driving at an undisclosed speed, there was an abnormal sound coming from the engine. The vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact stated that the message "Low Oil Pressure" was displayed. The RPM increased with an abnormal sound coming from the alternator. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired after the most recent failure. The manufacturer was not informed of the failure. The failure mileage was unknown.

Had to replace cvt transmission around 50000 miles the dealership knowingly admitted that has been an ongoing issue with the cvt transmissions

The contact owns a 2017 Nissan Sentra. The contact stated while driving approximately 40 MPH, the vehicle hesitated and jerked abnormally while driving. The contact stated that while the vehicle was started the vehicle failed to move as needed. The check engine warning light was illuminated. The contact determined that the transmission was faulty. The vehicle was towed to the local dealer and diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 101,000.

While traveling at highway speeds, the rpm’s would rapidly jump. As of the vehicle was confused at what gear it should be in. This would cause unsteady driving and also made it feel like the transmission was about to fail. This has happened multiple times. While using and not using cruise control. I have video evidence of it happening on another occasion.

The contact owns a 2017 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 21V135000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer and local dealer were notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The airbag sensor shows off x 2, meaning both airbags will not deploy in case of an accident. This started around June 2022. I thought it was a fluke and would eventually turn off on its own. It’s been taken to Sutherlin Nissan here in Orlando, FL for service with the light on, and no mention was ever made of it; I assumed they didn’t think it was a big deal, so I dismissed it. I then heard about airbag recalls affecting Nissans a year older then mine, but since I’m having the same issue, I felt it should be reported. My vehicle is available for inspection upon request.

I was with my kids and pregnant fiancé heading to a carnival and I was driving on the highway just fine and got off at my exit. I was a stop sign trying to cross a busy intersection and when I tried to proceed my car wouldn’t go anywhere; my RPMs were climbing but my car wouldn’t get over 20mins causing us to almost get hit. The speed on that street was 45MPH. I have been made aware that CVT transmissions have been a issue especially in Nissans. I took my car to be serviced at Bommarito Nissan dealer and it turned out to be my transmission. My car hasn’t had any issues and has been well maintained these last 4years and this has cost me $5100 a month before my wedding.

My car would not accelerate or go forward, stalling, shaking and jerking then completely stop in the middle of traffic in NC . I got side swipe and almost rear ended. I received a card in the mail about this bad CVT transmission but now I’m being told it’s too late to do anything. I expect Nissan to stand behind their product!!! I’m not going to keep making payments on a car I can’t drive and I’m sure not able to afford getting it fix myself nor should I have to. [XXX] Thank for help in solving this problem! INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2017 Nissan Sentra. The contact stated that while at a complete stop with the brake pedal depressed, the vehicle rolled forward unintendedly. The contact stated that upon releasing the brake pedal and depressing the accelerator pedal, the vehicle failed to respond. There was no warning light illuminated. The contact stated that the vehicle responded after shifting into park(P) and then shifting back into drive(D) several times; however, the vehicle would not exceed 5-10 MPH. The contact stated that upon shifting into park and shifting back into drive several times, the vehicle accelerated as needed. Additionally, the check engine warning light was illuminated. The vehicle was taken to a transmission specialist who diagnosed that the transmission range sensor switch and the transmission control module (TCM) had failed. The vehicle was then taken to the dealer who provided the same diagnostic information. The dealer replaced the transmission range sensor switch. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The contact was awaiting a callback from the manufacturer. The contact stated that the vehicle had a transmission warranty. The failure mileage was approximately 60,000.

The contact owns a 2017 Nissan Sentra. The contact stated that the vehicle failed to start as needed. There were no warning lights illuminated. An unknown alarm engaged. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 41,000

As I was driving across the railroad tracks, my car just stop. There was no warning or indication that there was a problem, it just stopped and all the lights shut down as well. No brake, head or emergency lights worked.

The transmission has been having problems since 2019 with shift delays and shuttering or jumping that pulses and surges. I’ve taken it to Nissan several times prior to warranty going out but they say they have not been able to reproduce it. Now that the warranty is expired they have been able to reproduce all of my complaints related to the transmission at $6000 price tag.

Over some period of time that I do not remember, months likely, my average fuel mileage started to go down. I started to then notice that I had a faint at first, then stronger, smell of gasoline, after filling up, that would linger for days. It would be inside and outside of my vehicle. I then got a loose fuel cap warning after filling up one day. It wouldn't be immediate but it would come the second time I started my car after filling up. It would keep coming back after each filling up. I just dealt with losing my fuel efficiency and the smell until January 2022, I noticed after a fill up it had actively leaked gasoline. A mechanic looked at my vehicle and says that the gasket at the top of my gas tank was completely flat instead of round and that it was leaking from there and had been for awhile due to the build up off debris he saw.

The contact owns a 2017 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 21V135000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

On January 29th 2022, we drove the car on the interstate at about 65-70 mph for over two hours when suddenly, the vehicle completely shut off. We were able to navigate safely into the shoulder while the power steering, dashboard, and engine were all completely off. No lights or other errors appeared. We took the car to an auto zone where they checked and cleaned the battery from corrosion. Assuming we were fine, we embarked on the three hour journey home on the same highway the next day. We drove the car for about 45 minutes short distances with no errors. As we got ready to return home, we got on the highway again. About 30 minutes into the drive going the same speed, the car shut down again. No warnings or errors like the last time. We took the car to a Nissan dealership in Monroeville, PA. They held the car for a week doing inspections and say that there are no errors. I'm wary of the safety of the vehicle and nervous to drive a car that unexpectedly shuts down on the highway

What component or system failed or malfunctioned, and is it available for inspection upon request? - I was involved in a head on collision while driving approximately 30 mph and hit the side of the other vehicle straight on (not at an angle) and the air bags in my 2017 Nissan Sentra did not deploy. The car was undriveable after the accident and was towed to a tow lot. The insurance adjuster said that it was a total loss. When I went to claim my property from the car, the airbags had not yet deployed which was surprising because the fire rescue squad captain warned me to stay out of the front seat because based on the damage to the front of the car, he was shocked that they had not deployed and warned me that the could go off at any moment and cause me further injury. The car was towed to a lot and may or may not be available for inspection - it was released to my insurance company. How was your safety or the safety of others put at risk? - My safety was put at risk because I banged my head on my steering wheel and suffered whiplash and a concussion. Had my daughter been in the vehicle, she would have been injured too. Has the problem been reproduced or confirmed by a dealer or independent service center? UNKNOWN Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? UNKNOWN Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO The system would not allow me to upload pictures even though there were less than 10 and all were under 5.0 MB

The car experienced sudden lack of power in the middle gears and was unable to accelerate. At the same time it displayed the sliding car icon indicating a brake issue. It came and went for a couple of weeks and then just would not pick up speed in the middle gears. The car is a 6 speed manual. The code thrown was for a manifold control valve failure. We could not get Nissan to schedule a repair so we took it to an independent who had to replace the entire manifold as no service parts were otherwise available. They could find no reason for the sliding car icon to have kept coming on. Even after the manifold replacement it continues to do so at random times. It causes concern over the brakes which is disconcerting at the least. The sudden loss of acceleration while the problem was going on also caused a few scary moments. Nissan was contacted and declined to reimburse us nor did they offer to check the car. This car has been serviced by the dealer exclusively except for the manifold replacement and the service schedule was adhered to. It is a 2017 model and now has under 45,000 miles. It had about 41,000 when the problem occurred. No reason for such an early failure. It is a relatively rare model so no information was available.

The front of the stop lamp is not working. The lighting of the lamp stopped working.

On 12-30-2021 I was at a red light. A car had hit me from behind, which ended up as lost. I ended up with facial damage that took me half of 2020l2 to heal. Three stitches to my face. When I went to retrieve my items from the car it was unrecognizable. The trunk was in the backseat. Tire damage and no airbags deployed . I was wearing a seat belt that lead to buries on my upper arms and back area.