2021 Nissan Titan Complaint Log

I am filing this complaint due to persistent and repeated failures of the vehicle’s head unit infotainment system and rear backup camera, and mirror controls on my 2021 Nissan Titan. These failures have occurred multiple times despite repairs covered under an extended warranty. The issues severely impair vehicle safety and usability. The infotainment head unit screen is completely black and unresponsive. The rear backup camera fails to activate when the vehicle is shifted into reverse, eliminating a federally mandated safety feature. During the first failure, the mirror adjustment controls stopped functioning simultaneously with the infotainment failure. Steering wheel audio controls do not activate or change the issue. Although my phone shows as connected to CarPlay when plugged into the vehicle, no display or control function during the failure. These failures have recurred three times, the 2nd time immediately after the first repair. Despite replacing the head unit on the 2nd attempt, it is in for a third time. In total, the truck has been out of service for nearly a month due to these electrical issues. The problem points to a systemic electrical or communication fault affecting multiple vehicle systems. The loss of the backup camera constitutes a significant safety hazard. The vehicle is currently unusable in its full potential in this condition. Repairs have been conducted under an extended warranty with Zurich, including previous head unit replacements. The dealer has performed extensive diagnostics. Electrical grounds, wiring harnesses, and control modules are suspected to be involved. Despite these efforts, the issue persists, significantly impacting vehicle safety and operation. The inability to use the backup camera compromises safety while reversing. The loss of infotainment and steering wheel controls reduces driving convenience and distracts from safe operation. Extended repair downtime affects my ability to use the vehicle reliably. Please advise.

NHTSA I own a 2021 Nissan Titan. I am deeply concerned that I have defective Air Bags. I have had 2 collisions in my vehicle at high rates of speed and none deployed either time. I now fear that this vehicle will not protect me in the unfortunate case of another collision. I do understand they will not deploy under every condition, but I do expect additional protection outside of a seatbelt in a collision at a high rate of speed. In the first Collision, I was going 45 MPH. I had injuries to my neck and back. I had extensive work done to the suspension, drivers door, headlight, fender, bumper, grill, and the hood. In my second collision, a deer ran into my truck while I was traveling at 70 MPH. The head of the deer damaged the headlight and wiring harness, the bumper, grill, and hood and its body heavily damaged my passenger front door and fender. My passenger rear door also had some damage. No injuries occurred but the impacts should have caused a deployment. I am aware that there was a Recall on 2021 & 2024 Titans about the air bags having a delayed or failed deployment however I received no letter from this, neither is this in any of my printed service records. I would like Nissan to inspect my air bag system to see if there’s a defect that is causing them not to deploy or to make sure that my Titan was not missed in the group of trucks that had this defect, that way the recall can be extended to more 2021 Titans. I am in fear to drive this truck due to the fact that it may not protect me in the case of another accident. I am ready to purchase another Titan and have been loyal to the Nissan brand after owning 4 Altimas, 1 Armada, and soon to be 2 Titans.

The contact owns a 2021 Nissan Titan. The contact stated that while attempting to turn off the vehicle, the vehicle failed to shut off as needed. The contact stated that the message "See Owner’s Manual" was displayed on the instrument cluster. The contact stated that the Owner’s Manual suggested that the ignition button should be placed in the off position for 10-seconds. The contact stated that the suggestion failed to work, and the contact waited until the vehicle ran out of fuel. The contact had the vehicle towed to a local dealer. The dealer informed the contact that water from a drain tube had leaked onto the power control module and caused a short circuit. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 39,878.

2021 nissan titan Recall transmission part on back order Vehicle unsafe

The contact owns a 2021 Nissan Titan. The contact stated that while driving at 40 MPH, another vehicle turned in front of their vehicle, causing the contact's front end to hit the other vehicle's passenger side. The air bags failed to deploy. Both vehicles had severe damage to the body of the vehicle. The contact received a concussion and needed medical assistance. A police report was filed. The vehicle was towed but the final decision regarding it being totaled had not been decided. The vehicle had not been taken to the dealer and the cause of the air bags failing had not been diagnosed. The vehicle had not received any repairs. The dealer was contacted, and they were referred to the manufacturer. The manufacturer was not made aware of the failure. The failure mileage was 77,000.

The contact owns a 2021 Nissan Titan. The contact stated that while reversing, the back-up camera display screen appeared distorted, with lines inside the image. The contact stated that the failure created a visibility hazard. The vehicle was not yet repaired. The local dealer was notified of the failure and informed the contact that the camera infotainment display needed to be replaced; however, the part was on backorder and not currently available. The manufacturer was also notified of the failure and confirmed that the part was unavailable. The failure mileage was approximately 47,000.

My Titan had no real indicators or trouble codes but failed into limp mode and began to smoke and caught on fire! Nissan refused to investigate as they claimed the 2021 was unaffected but shares the same manufacturer plant and engine harness from the 2020.

Vehicle stalled earlier in the day and displayed Service AT. Symptoms included loss of power, fluctuating service lights, but no DTC codes. Shortly after powering off and starting vehicle functioned as intended with slight smoke when activating ac. Vehicle stalled again later within the day, experiencing immediate loss of power with smoke emitting from the engine bay sides. Electrical system began to flash indicating malfunctioning with darker smoke indicating flame intensity. Vehicle was coasted to a safe location away from personal property and other vehicles to ensure safety of surrounding area. Fire Department was contacted as soon as possible after exiting the vehicle and removing as many personal belongings as possible. Truck was engulfed in flames and was unable to be salvaged. Total loss.

Twice after a rain I've found substantial amount of water leaking from the driver side, left side dashboard near the ebrake peddle and under steering wheel. The inside padding around the frame is soaked. It appears it could be broken windshield seal or leaking sunroof. I also have video.

The sunroof exploded due to the high temperature

I was traveling on the Interstate at about 50 miles an hour. I went under a bridge and my front crash avoidance sensors malfunctioned and the breaks were applied. My truck completely locked down to a stop and I could not get the truck to move. I in turn was hit in the rear end by a semi truck. The local Nissan dealership started that it was a known.

The contact owns a 2021 Nissan Titan. The contact stated while driving 60 MPH and attempting to slow down, the brake pedal displayed an abnormal pulsation. The vehicle seemed to return to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who determined there was excessive wear on the front and rear rotors, as well as excessive wear on the rear brake pads. The vehicle was repaired. The manufacturer was notified of the failure, and a case was filed. The failure mileage was 33,000.

Braking system activates when going under a bridge that is casting a shadow. This has happened multiple times

The instrument cluster on the dashboard and continuing down the center console, entertainment screen, heating/ cooling controls to the usb ports on my 2021 Nissan Titan..the entire cluster of indicator lights, alarms, settings etc. create a dangerous element of distraction never experienced in my driving history. Take a look! Please investigate the entire aray of the dash lights when illuminated at night. It's a truck not a Boeing 747. These unproven driver aids provide nothing but discraction when attentiveness is what highway safety relies on from all motorists. As a side note: The crusise control on this Nissan vehicle does not control your speed. The mileage indicator before fuel runs out stops showing miles till empty at around 40 miles. Say you're traveling with a young child at night and you merely want an indication of miles till empty to determine if you should take the baby home and get fuel tomorrow or, if it's a more critical situation. There is a danger of distracted driving akin to texting while driving with this cluster of controls, warning lights and an aray of information indicators as distracting as I've found on this Nissan Titan. I should not have to "bone-up" on the owners manual to simply operate a motor vehicle.

The contact owns a 2021 Nissan Titan. The contact received notification of NHTSA Campaign Numbers: 22V671000 (Power Train) and 22V457000 (Power Train) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The vehicles automatic emergency braking system falsely triggers under certain conditions. It most commonly occurs when the the vehicle travels under bridges in sunny, clear conditions. Presumably, the vehicle believes that the shadow cast by the bridge is an object when it is in fact just a shadow. After this happened three times in a 20 mile stretch, the vehicle displayed a warning light saying that the system had malfunctioned and automatically turned the forward collision system off. The problem still occurs to this day when driving under the conditions previously described and has nearly caused a number of accidents. The vehicle is available for inspection upon request.

My vehicle when slowing to a stop down shifts a bit harshly then upshifts suddenly making a loud click and lurches forward abruptly. This has gotten worse with time. I have 8,156 miles as I write this. The 2 recalls were complied with Friday 12/02/2022 at Orr Nissan Bossier City, La. I initially called and took it in for the problem described and even though the technician said the problem no longer exits, it does. I called them back after I left but they were closing up when I left and no one answered the phone, except the receptionist. I called again Saturday morning no answer then again at 1412 and told them problem still exists. Joe, my service tech was off Saturday. I called again Monday morning at 0810 to verify my message was delivered to him but it had not been. They want me to bring it in and stayed it may be 2-3 days before they can get to it. No courtesy vehicle and I have to work. This is in my opinion a safety issue. The sudden lurch forward while slowing could cause a rearend accident. Please look into this issue as I see it seems to be a common concern for 2021 Nissan Titan owners.

The contact owns a 2021 Nissan Titan. The contact stated that while driving at various speeds, the Automatic Emergency Braking system inadvertently activated, causing the vehicle to suddenly decelerate. The contact stated that on one occasion, the vehicle abruptly stopped. The vehicle was taken to the local dealer who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure and indicated that the vehicle operated as designed. The contact stated that on another occasion while driving 60 MPH, the vehicle independently stopped underneath a bridge. The contact stated that the shadow from the bridge had caused the Forward Collision Avoidance: Automatic Emergency Braking to inadvertently activate. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 14,900.

Downshifting during braking causes sudden and unpredictable forward jumping. During normal braking, the truck will jump two to three feet forward without warning or any way to prevent it.

I took my vehicle in due to the open recall their are two and they informed me that the recall on both can not be fixed until they get the software need to make the repair. Both recalls are related and need to be fixed together. I have contacted the dealer and no solution is available at this time.

The front door windows have both automatic down and automatic up. It has been my experience in the past when vehicles have the automatic up feature, they have a pressure/resistance sensor which stops the window from going any further and therefore not getting anything caught up in the window. These do not have that. You can hit the auto up button and hold hard pressure with your hand and they still roll up. This is a major problem just waiting to happen, especially to a child. What made me notice it was a spoiled rotten dog we have had her head in it, and I had hit the auto up button not realizing she was hanging out the window and it almost caught her up in it. She yelped and pulled back in just in the nick of time. This needs to be fixed by Nissan and soon before a child loses fingers, breaks a hand, or worse.

I have been dealing with a transmission issue with a 2021 New Nissan Titan since Jul 26 with no resolution. I brought my Nissan Titan HD in for service at Bayou Nissan on July 26 for a Transmission Issue. The truck jerks when downshifting, the jerk can throw you forward with a hard downshift when coming to a stop. This has at times locked my seatbelt and thrown passengers forward. This is clearly and regularly documented online, the links provided are the exact description of what is happening in my vehicle. https://www.titanxdforum.com/threads/9-speed-transmission-shifting.44760/ https://thedriveradviser.com/nissan-titan-transmissions-overview-problems-fluids/ https://www.mylemon.com/lemon-law-blog/common-nissan-titan-transmission-problems/ My truck has been in service on and off for 20 days since July 26, I have lost 20 days of having my vehicle. I have had two computer updates to the transmission, on both occasions I drove less than 5 miles before the issue began happening again. I was told by the Nissan dealership that Nissan Corporate said this how the vehicle performs, which is absolutely an unacceptable answer. No one should pay this amount of money for a truck with a 100k warranty and not find a fix or resolution.

2021 nissan titans were equipped with nissan's new 9 speed transmission. People are having major issues with this new transmission including me. I bought my brand new 2021 nissan titan in January of 2022. I have had issues with the transmission since day 1. Hard shifts from 1 to 4th gear. Always searching for gears. The safety issue is when you come to a stop the truck lurches forward on the last downshift causing the driver to almost hit the car in front of them. Also, when coasting to a stop every downshift is harsh and it slows the truck down because it's shifting to a lower gear to soon. Nissan performed an engine/transmission computer update but that didn't resolve anything and now they tell me there's nothing they can do about it.

Truck lags when taking off and has a severe downshift from 2nd to first gear. This causes the truck to jump forward when braking.

The transmission would jerk and clunky when coming to a stop and vibrate, shifting hard upon acceleration. Dealership refuses to acknowledge the problem.

The vehicle will not move between lower level gears and will not accelerate when it is stuck. The vehicle will rev up very high but not switch gears even if you dig all the way in on the gas pedal. In fact, if you do that the engine makes a chirping noise. This defect prevented me from accelerating through an intersection and I nearly got hit by oncoming traffic. We have taken it to the Nissan dealership 3 times and they have said this is normal for this type of truck. We are taking this to an independent service center for a second opinion.

Transmission downshifts hard from 2nd, to 1st, gear. When this happens, the truck jerks forward, and I have to now keep a big distance between me and the cars ahead of me.

Transmission lags, and clunks. Will downshift unexpectedly upon deceleration causing the truck to lurch forward. Acceleration lags because vehicle does not shift correctly.This could put myself and others at risk. My truck only has 7,000 miles on it but the truck has done this since I got it brand new.

Vehicle began to rev the engine to approximately 6,000 or 7,000 RPM's. This occurred for several seconds before correcting itself. Immediately after correcting itself, the engine began to rev to the same RPM's as stated before for several seconds again. After a few seconds, there was a loud clunk sound and the entire truck learched forward aggressively. Truck was travelling approximately 20 mph in stop and go traffic. Vehicle was pulled to the side of the road and felt as if it could not get past the 1st gear/limp mode. For safety reasons, vehicle was moved to a nearby parking lot where it was parked until a tow truck was available.

Severe lag/hesitation on acceleration, hard shift lime being hit at around 10 mph and same issue when slowing down as it downshifts. Has happened intermittently for the last 2 months.

Transmission issue: *Taking off from a complete stop at a traffic light or stop sign the truck is sluggish unless I give it about 1/4 throttle then it takes off slow it feels like its not in 1st gear. This is dangerous if trying to avoid incoming traffic while turning on a busy intersection. *There's occasions at a stop the truck surges forward by itself. *While driving and trying to pass a vehicle the transmission downshifted normal then it shifts up then down again. *When shifting from park to drive the transmission clunks. *When slowing down the downshift is harsh. I have taken to the dealership 2 times their response its the nature of the transmission.

The transmission lags, slips gears, shift’s harshly. When slowing down shifting from second to first gear around 15th, there is a very noticeable clunk in the transmission.

The gears shift rough causing the vehicle to jerk or down shifting early causing a stall when imcreasing accelaration. It is dangerous when you cant accelarate at times to avoid cars or merging on to the highway. I took it in and Nissan said this was fine and everything seemed normal.

1st issue was power steering failed while driving. All fluid was purged and steering became very difficult. No injuries nor damage occurred as vehicle was stopped safely. Repaired by dealer (12000mi) 2nd failure. Transmission failed shifting abruptly to first gear while driving in traffic. Vehicle was limped into parking lot. Vehicle towed to dealer, valve body replaced, vehicle returned after 1 week. 5 hours after pickup vehicle slammed back into 1st gear while driving causing similar issue in traffic. Vehicle back in dealership awaiting transmission from Nissan (13000mi)

My 2021 Pro4x Titan with 6,400 miles has on numerous occasions not shifted up and out of 1st gear despite being in typical Drive, automatic transmission. I have owned the truck for just over 1 year and I have noticed this 10+ times when moving at slower speeds. I generally shift into Neutral and enter Drive again, which fixes the issue.

When slowing down the transmission will Jerk between gears 1 and 2 causing the truck to lunge forward.

I have a 2021 that is prone to harsh downshifts and jerking just before coming to a complete stop. I have taken the truck to the dealership and they informed me that their technician could not find anything wrong. The problem still continue to happen

The truck is prone to harsh transmission shifting. It is abrupt and harsh enough when coming to a stop to create a safety issue. If one is not hard on the brakes at the time, the truck will lurch forward with the last downshifts, with the potential to strike pedestrians or the car in front. My Titan has about 800 miles, and this behavior has been going on since I bought it recently. I will list today's date below since a date is required.

My 2021 Titan, which I bought new in June of 2021 had a sidewall crack while driving. I did read, when I googled Continental/General tires that there has been a recall on Titan and Altima tires due to sidewall blowouts and cracks. The dealership said they never received anything about tires, however, My Titan had a 2 inch crack develop while driving, and I only have 3K miles on the truck. I do not feel real safe with the other 3 on it. This should be looked into.

The infotainment screen has a very bad glare to it. When backing up and the sun hits it you cant even see the display. While driving and the sun hits the screen the glare is so bad that you cant see anything on the display. My side windows are tinted and that doesn't help. I took it to the dealership and they acknowledged the issue but said there was no resolve for the issue. I have contacted Nissan customer service and they say there is nothing they can do for it. This is a very dangerous problem that can be distracting while you are driving as you will spend too long a time with your eyes off the road to try to see the display. The back up camera is useless when the sun hits the screen which could cause and accident.

The digital readout for miles to empty never resets after a fill up and the fuel gauge takes an excessive amount of time to show full after a fill up. Not trusting what the fuel gauge says I have in the tank. Sound like the sending unit or the float is sticking but not accurate.

Purchased vehi le with 2000 miles on it. Vehicle shifts very rough. When the transmission downshifts to stop it will bump or lerch forward. If you are not expecting it the truck will go forward. There is a lot of lag while accelerating. Dealer looked over vehicle and worked with Nissan to check several things. The dealer techs all noticed the problem. They compared it to a new one and tne new one did the same thing. It is a little frustrating because it acts like a damaged worn out transmission although the vehicle has very little miles and is babied.

Transmission issue. The transmission is sluggish when trying to accelerate when at a complete stop. It's almost like it doesn't downshift properly after coming to a complete stop. I have had several instances when I am trying to clear an intersection and have to apply more acceleration than normal to prevent getting hit from oncoming traffic. The transmission also kicks when coming to a complete stop. It almost seems like it has a hard time downshifting to first gear. I have come close to hitting someone in front of me because it lurches forward after coming to a complete stop. I noticed the problem a few months after purchasing the vehicle brand new. I made an appointment with the Nissan dealership and they could not replicate the issue. I again a few months later in 2021 mentioned the issue while getting an oil change, and they finally were able to replicate the issue. They informed me they didn't have any remedy for the issue and to continue to check in with them for a possible software update. I continue to ask when I go in for an oil change, and continue to get the same answer. This is not only dangerous but frustrating to have a brand new truck have this issue.

Truck shows a message when started and while driving/running. (Key System Error) Also the warning light icon stays lite but sometimes it does go off, other times not

2021 Nissan Titan is having major transmission problems jerking when down shifting. This has become a serous issue when try to maintain speed. I have taking the vehicle to the dealership to which I am told, "Nissan is fully aware of the issue and is working on a fix". This has been on going for close to a year.

THE NISSAN CONNECT SERVICES APP TELLS ME DAILY THAT THE VEHICLE HAS LOW OIL PRESSURE WARNING. THE VEHICLE ITSELF DOES NOT GIVE ANY INDICATION OF LOW WARNING. NISSAN DEALERSHIP SAID THIS HAPPENS WITH A LOT OF NISSAN VEHICLES AND THE APP IS THE PROBLEM. NISSAN CUSTOMER SERVICE SAID THE FIX WAS TO DISABLE NOTIFICATIONS. I STILL GET THIS NOTIFICATION FROM THE APP ON A DAILY BASIS ON A 2 WEEK OLD VEHICLE AND AM CONCERNED THAT THERE REALLY IS A LOW ENGINE OIL PRESSURE SITUATION. THE NOTIFICATION APPEARS AFTER THE VEHICLE HAS SAT STATIONARY FOR MORE THAN A FEW HOURS (5-6 HOURS).

BRAKES WILL NOT HOLD PRESSURE

WITHIN FIRST 5000 MILES LEFT REAR LEAF SPRING STARTED TO UNCOIL AND HAD TO BE REPLACED FOLLOWED BY RIGHT REAR. VEHICLE WAS MAKING SQUEAKING AND GRINDING NOISES.

LEFT REAR U-BROKE

The emergency braking driver assist is panic braking going over railroad tracks. It is "seeing" the railroad tracks as a vehicle and emergency braking with no cars around. The problem is even when slowing to a crawl under 5mph it slams on the brakes. Any car following behind may hit the car as there is no reason for the braking. Any speed going over tracks will cause emergency braking, the safety issue is if going at any speed a car following behind may without warning or reason have this truck stop for no reason. This is a major accident waiting to happen. We ha e reported it to Nissan and now the 2nd service reporting it and they have been "investigating" is for over a year now. Multiple trucks have this issue. The sutherland nissan dealer had a tech see this happen to them. If the road is at an decline, and there are rxr tracks the metal in the tracks are seen as a car. The sensors /software need fixed. The only workaround now is to turn off the front end avoidance emergency braking (so why have it) and if there is an accident insurance will want to know why we turned it off.