2009 Nissan Versa Complaint Log

WHEN BACKING OUT OF THE GARAGE THIS MORNING I HEARD A GRINDING NOISE, PULLED BACK IN. GOT OUT, LOOKED FOR A FLAT TIRE OR SOME OBJECT BEING DRAGGED UNDER THE CAR, DIDN'T SEE ANYTHING UNUSUAL AND TRIED TO BACK OUT AGAIN, SAME GRINDING NOISE. GOT A FLASHLIGHT AND NOTICED THE COIL SPRING ON THE FRONT PASSENGER SIDE WAS RESTING ON THE TIRE. LOOKING CLOSER, FOUND A LARGE PIECE OF THE COIL SPRING BROKEN OFF AND SITTING JUST BEHIND THE WHEEL WELL ON THE GROUND. CAR DROVE FINE LAST NIGHT, SPRING BROKE OFF AT SOME POINT BEFORE I LEFT FOR WORK THIS MORNING. *TR

I WAS RETURNING TO KENTUCKY FROM VIRGINIA. AT GRAYSON KY I HEARD A THUMP, THINKING I HAD HIT SOMETHING ON THE INTERSTATE. I ARRIVED AT HOME (175 MILES FROM GRAYSON KY) WHEN I STARTED UP MY ROAD THE CAR FELT LIKE I WAS GETTING A FLAT. I STOPPED IN MY DRIVEWAY AND THE LEFT FRONT TIRE WAS COMPLETELY FLAT. THE NEXT MORNING I REMOVED THE FLAT TIRE AND TOOK IT TO A REPAIR SHOP. AT THE REPAIR SHOP THE TIRE HAD A GROVE CUT INTO THE INSIDE OF THE TIRE, THE MECHANIC SAID I HAD BETTER CHECK THE CAR TO SEE WHAT CUT THE TIRE. ON MY RETURN HOME I INSPECTED THE LEFT FRONT SUSPENSION. THE COIL SPRING ON THE LEFT FRONT STRUT HAD BROKEN AND SLIPPED OUT OF ITS MOUNT AND CUT THE INSIDE OF THE TIRE. IT WAS JUST BY THE GRACE OF GOD THAT THE TIRE DID NOT FAIL DUE TO THE CUTTING CAUSED BY THE BROKEN COIL SPRING UNTIL I CAME UP MY DRIVEWAY. I HAVE THE TIRE AND COIL SPRING IF ANYONE WOULD LIKE TO EXAMINE IT. IF IT HAD FAILED AT INTERSTATE SPEED I MIGHT HAVE BEEN KILLED.

LEFT FRONT COIL SPRING FAILURE , SPRING SNAPPED AS I BACKED OUT OF DRIVEWAY, I SHUDDER WHEN I THINK WHAT WOULD HAVE HAPPENED AT HIGHWAY SPEED , AS I TRAVEL THE GARDEN STATE PARKWAY DAILY . THIS VEHICLE HAS NEVER BEEN ABUSED , AND IN MY ALMOST 40 YEARS OF BEING AROUND CARS I HAVE NEVER SEEN A POTENTIALLY DEADLY SPRING FAILURE AS THIS . ALSO , UPON CHECKING AUTO FORUMS ONLINE IT SEEMS THIS FAILURE IS NOT UNCOMMON TO THE NISSAN VERSA . *TR

I HAD THE CAR IN REVERSE TO BACK OUT OF GARAGE AND HEARD A GRINDING SOUND. I STOPPED TO LOOK AT THE CAR BUT DIDN'T SEE ANYTHING OBVIOUS. I TRIED DRIVING AGAIN BUT STOPPED AFTER A FEW FEET AND CALLED MY MECHANIC. HIS GARAGE IS ABOUT A HALF MILE AWAY SO I TRIED TO DRIVE SLOWLY THERE BUT SUDDENLY THERE WAS A LOUD BANG AND THE CAR FELT LIKE IT HIT THE ROAD ON THE RIGHT FRONT SIDE. THE TIRE WAS FLAT. THE DIAGNOSIS IS A BROKEN COIL SPRING, WHICH I HAVE SINCE LEARNED IS A COMMON DEFECT ON THE VERSA. *TR

IN MAY 2014 THE LEFT FRONT SPRING IN OUR CAR BROKE. THE FOLLOWING AUGUST THE RIGHT FRONT SPRING ALSO BROKE. THE SPRINGS BROKE IN THE EXACT SAME PLACE. WE STILL HAVE THE BROKEN PARTS AND CAN SEND PICTURES IF REQUESTED. WE GOT NO HELP FROM OUT LOCAL NISSAN DEALERSHIP. THERE ARE OVER 100 OF THESE COMPLAINTS ALL OVER THE WEB. WE BELIEVE THESE SPRINGS ARE DEFECTIVE AND SHOULD BE COVERED UNDER WARRANTY. *TR

WHILE TRAVELING AT LOW SPEED, UNDER 25 MILES PER HOUR, ON A SMOOTHLY PAVED ROAD, I HEARD A LOUD BANG FOLLOWED BY A RATTLING SOUND IN THE LEFT FRONT WHEEL WELL. AFTER PULLING OVER I FOUND A PART OF A COIL SPRING IN THE ROAD. AFTER LOOKING AT THE COIL SPRING IN THE WHEEL WELL I NOTICED THAT THE END WAS BROKEN AND JAGGED AND MATCHED THE BROKEN PIECE OF COIL THAT WAS LEFT ON THE ROAD. I DO NOT DRIVE OFF ROAD AND HAVE MAINTAINED MY VEHICLE WELL. THERE WAS NO INDICATION THAT THERE WAS A PROBLEM WITH THIS COIL PRIOR TO THE BREAK. *JS

MY PASSENGER SIDE FRONT SPRING BROKE AND SPEARED MY TIRE, LUCKILY WHILE I WAS PARKING. WHEN I GOT IT TOWED TO THE MECHANIC, THEY SHOWED ME THAT THE LEFT SPRING WAS CRACKED AND READY TO BREAK AS WELL. I HAD TO PAY TO HAVE BOTH REPLACED. MECHANIC INFORMED ME THAT THIS IS A KNOWN ISSUE. I'M VERY CONCERNED THAT THIS MIGHT HAPPEN AGAIN WHILE I'M DRIVING WITH MY 8 YEAR OLD IN THE CAR.

I WAS DRIVING APROX. 30 MPH WHEN I HEARD A SNAP IN THE FRONT.THE CAR PULLED TO THE LEFT AND WENT IN THE OPPOSITE LANE OF TRAFFIC. I GOT OUT AND FOUND A PIECE OF BROKEN OR SNAPPED COIL SPRING UNDER MY VEHICLE. *JS

ON THE 21ST OF APRIL 2014 MY WIFE LEFT WORK. AS SHE WAS REVERSING THE CAR SHE HEARD A LOUD GRINDING NOISE AND THEN A BOOM. THE FRONT RIGHT TIRE BLEW OUT. SHE FOUND A LARGE SHEERED OFF METAL PIECE UNDERNEATH THE CAR. WE TOOK THE CAR IN THE NEXT DAY TO A PROFESSIONAL SERVICE. THEY FOUND OUT THAT THE SPRING WAS COMPLETELY DESTROYED. THE COST TO FIX EVERYTHING INCLUDING THE TIRE WAS $720. THE WORSE PART IS THAT THEY ONLY HAD OEM PARTS AVAILABLE. THIS MEANS THAT THEY HAD TO PUT THE SAME DEFECTIVE SPRINGS BACK ON OUR CAR. AFTER I FILED A REPORT WITH CONSUMER AFFAIRS NISSAN CONTACTED ME BACK SAYING THAT THEY WILL NOT HONOR THIS DEFECTIVE PART. WE PURCHASED OUR CAR IN THE SUMMER OF 2010. THE SPRING LASTED ONLY FOUR YEARS. HAD THIS BEEN ON THE HIGHWAY MY FAMILY COULD HAVE BEEN SERIOUSLY INJURED, ESPECIALLY DURING THIS RECENT WINTER. THIS IS OUR ONLY CAR AND WE HAVE THREE CHILDREN UNDER THREE YEARS OLD. NO ONE SHOULD BUY A NISSAN VERSA, PERIOD, IF THEY CARE ABOUT THE SAFETY OF THEIR FAMILY. *JS

PUT CAR IN GEAR AND STARTED TO PULL AWAY FROM PARKING SPOT. DROVE MAYBE 100 YARDS AND HEARD A LOUD BANG. I PULLED OVER AND LOOKED AROUND. NOTICED PART OF A COIL SPRING LAYING ON THE GROUND. LOOKING AT THE CAR IT WAS OBVIOUS IT WAS FROM MINE. TOOK IT TO THE LOCAL NISSAN DEALER AND THEY LOOKED OVER CAR. SAID THAT THEY HAVE NOT SEEN THIS HAPPEN BEFORE AND IT SHOULD NEVER HAPPEN. AFTER LOOKING OVER INFORMATION ON MY CAR AND SEEING I HAD THE EXTENDED WARRANTY THEY TOLD ME I NEEDED A NEW STRUT AND SPRING AS WELL AS AN ALIGNMENT. NISSAN WOULD HELP WITH THE COST OF THE STRUT BUT NOT THE SPRING OR ALIGNMENT. HOW IS THIS POSSIBLE WHEN THE FAILURE IS CAUSED BY A COIL SPRING BREAKING. A PART THAT SHOULD NEVER BREAK. SERVICE ADVISOR SAID SPRING BROKE BECAUSE OF A LITTLE RUST SPOT ON IT. SOMEONE NEEDS TO EXPLAIN TO ME HOW CARS FROM THE 50'S HAVE RUSTY COIL SPRINGS THAT DON'T SNAP BUT A 2009 VERSA HAS A RUST SPOT AND IT SNAPS OFF. THIS MATTER NEEDS TO BE ADDRESSED BY NISSAN. THERE MAYBE ONLY A FEW COMPLAINTS ON HERE ABOUT IT BUT GOOGLE "09 NISSAN VERSA COIL SPRING" AND YOU WILL FIND TONS OF COMPLAINTS OF THIS EXACT THING HAPPENING TO THE LEFT FRONT COIL SPRING. SEEMS ODD THAT ITS ALWAYS THE FRONT LEFT. *TR

BOTH FRONT COIL SPRINGS ON MY 2009 NISSAN VERSA SNAPPED IN HALF ON THE SAME DAY. THERE WAS NO APPARENT RUST OR FATIGUE. THE FRONT LEFT TIRE WAS GOUGED OUT BEYOND REPAIR FROM ONE OF THE SPRINGS (I AM LUCKY IT DIDN'T PUNCTURE AND BURST WHILE I WAS DRIVING IT.) I HAD TO REPLACE BOTH COIL SPRINGS, THE MOUNTS, THE SWAY BARS, AND THE TIRE, COSTING ME NEARLY $1000 IN REPAIRS. I DO NOT BELIEVE THIS IS ACCEPTABLE ON A 5 YEAR OLD VEHICLE WITH RELATIVELY FEW MILES ON IT. *TR

BOTH FRONT COIL SPRINGS ON THE 2009 NISSAN VERSA SNAPPED. THOUGHT THIS WAS HIGHLY UNLIKELY AND JUST BAD LUCK. HOWEVER AFTER SOME SEARCHING I FOUND THAT MANY NISSAN VERSA OWNERS HAVE HAD THE EXACT SAME TROUBLE, AND HAVE BEEN TOLD BY THEIR DEALERS THAT THEY WERE UNAWARE OF A PROBLEM. THE CAR IS DRIVEN BACK AND FORTH TO WORK ON CITY STREETS AND NOT ON BAD OR DIRT ROADS. IT HAS NOT BEEN SUBJECT TO ANY HEAVY TRANSPORT. BOTH SPRINGS BROKE OFF AT THE BOTTOM OF THE SPRING, WHERE MOST OTHER PEOPLE HAVE DESCRIBED AS THEIR BREAK POINTS. *TT

PULLING OUT OF OUR GARAGE, THERE WAS A "POP" NOISE AND LATER WE FOUND ON THE GARAGE FLOOR A PIECE OF THE COIL SPRING FROM THE FRONT PASSENGER SIDE HAD BROKEN OFF WHERE IT COMES INTO CONTACT WITH THE STRUT PLATE THAT HOLDS IT IN PLACE AT THE BOTTOM. *TR

I PURCHASED THIS CAR NEW AND IT WAS PASSED ON TO MY DAUGHTER. NO ACCIDENTS PRIOR TO THE INCIDENT THAT I AM REPORTING. IN APRIL, MY GRANDSON CALLED HIS FATHER AND SAID THAT HE HAD A FLAT TIRE. UPON INSPECTION, THIS FLAT TIRE WAS CAUSED BY BROKEN RIGHT FRONT COIL SPRING. I AM GLAD THAT THE CAR WAS PARKED WHEN IT HAPPENED. MILEAGE ON THE CAR WAS ABOUT 34,000 MILES. I AM VERY UPSET ABOUT THIS BECAUSE THIS COULD HAVE CAUSED A VERY SERIOUS ACCIDENT. MY GRANDSONS ARE SPECIAL TO ME. THIS VEHICLE SHOULD BE RECALLED FOR INSPECTION AND OR REPLACEMENT OF THE COIL SPRINGS ON ALL OF THE VERSA AUTOMOBILES. THIS IS A DEFINITE SAFETY ISSUE. IS NISSAN GOING TO SWEEP IT UNDER THE TABLE LIKE ANOTHER MANUFACTURER? THE REPAIRS COSTS $217 WHICH WAS A VERY REASONABLE AMOUNT. THE POSSIBLE RISK IS NOT REASONABLE. I JUST CHECKED THE WEB SITE SO THIS SHOULD BE INCIDENT NUMBER 44 THAT IS REPORTED TO YOU. *TR

ALTHUOUGH I'M NOT SURE EXACTLY WHEN IT OCCURRED, I SUSPECT IT HAPPENED WHILE DODGING WINTER POTHOLES IN STREETS LEADING INTO CLEVELAND, OHIO FOR AN EVENT THERE. RETURNING HOME ON THE FREEWAYS, MY WIFE AND I NOTICED THE RIDE WAS EXTREMELY HARSH. LATER I NOTED THE DRIVERS SIDE WAS LOW IN THE FRONT. ACTUALLY THERE WAS ONLY AN INCH BETWEEN THE TIRE AND THE WHEEL CUTOUT. I TRIED BOUNCING THE FRONT SUSPENSION BUT IS WAS SOLID. CLUNKING AS I DROVE OUT MY DRIVEWAY, I WENT TO MY DEALER SERVICE MANAGER WHO DID A QUICK LOOK AT MY PARKED CAR . HE KNEW INSTANTLY IT WAS A BROKEN COIL SPRING AND HAD A SET FOR BOTH SIDES READILY AT HAND. THE NEW SPRINGS ARE ONLY WARRANTIED FOR 1 YEAR OR 12,000 MILES. WHICH MAKES ME THINK THEY HAVEN'T SOLVED THIER PROBLEM AND I DON'T LIKE THE IDEA OF PAYING FOR IT WHILE BEING A TEST DRIVER. I NEVER OWNED A CAR IN 55 YEARS BEFORE THAT I DID NOT TRUST. I DID BUY THIS CAR NEW IN JULY OF 2009 BUT FOUND OUT LATER IT WAS MANUFACTURED IN NOVEMBER 2008. *TT

CAR TIRED KEEP DEFLATING EVERY 2-3 DAYS. THREE TIMES STUCK AT DIFFERENT PLACES UNABLE TO MOVE MY CAR, UNTIL MY HUSBAND GET THERE TO INFLATE THE TIRED. I HAVE BEING TOLD IS THE SENSOR VALVE FOR THE TIRE WHICH CONTROL THE TPMS SYSTEM. I CALL THE DEALER IN LAUREL AND THEY CHARGE 265.00 FOR THAT, BUT MANY OF THE SAME CAR, HAD THAT PROBLEM AND FILE A RECALL.THIS CAN CAUSE AN ACCIDENT. *TR

LEFT FRONT COIL SPRING SNAPPED AND IS HITTING LEFT FRONT TIRE. CAR WORKED FINE ON FRIDAY. WENT OUT TO GARAGE SAT. MORNING TO RUN ERRANDS AND WHEN I PULLED OUT OF THE GARAGE I HEARD A STRANGE NOISE. PARKED IT AND CALLED MY BROTHER WHO CAME TO LOOK AT IT AND NOTICED THE SNAPPED COIL SPRING HITTING THE TIRE. CAR IS GOING TO THE REPAIR SHOP THIS AFTERNOON AND EXPECT AT LEAST A $350.00 CHARGE. I WENT ONLINE AND SAW MANY COMPLAINTS ON THIS SAME ISSUE AND APPARENTLY NISSAN HAS NOT ISSUED A RECALL. I JUST THANK GOD IT WAS PARKED AND I WASN'T DRIVING IT. *TR

MY CAR WAS PARKED IN MY DRIVEWAY OVERNIGHT. I GOT IN MY CAR THE NEXT MORNING TO GO TO WORK AND AS I PUT THE CAR INTO REVERSE AND LET OFF THE BRAKES, I HEARD A REALLY LOUD NOISE THAT SOUNDED LIKE METAL SNAPPING. I GOT OUT AND LOOKED TO SEE WHAT THE NOISE CAME FROM. I COULDN'T NOTICE ANYTHING IMMEDIATELY SO I STARTED TO DRIVE AND I COULD FEEL EVERY LITTLE IMPERFECTION IN THE ROAD JOLTING THE CAR. I IMMEDIATELY BROUGHT MY CAR TO THE SHOP AND SURE ENOUGH MY SHOCKS/STRUTS/STRUT MOUNTS WERE GONE ON THE LEFT DRIVER'S SIDE. THE COIL JUST BROKE IN TWO AND WAS SO CLOSE TO CAUSING MAJOR DAMAGE TO MY WHEELS.

BOTH FRONT SPRINGS SHATTERED, AND PARTS OF THE SPRINGS WERE LOOSE AROUND THE STRUTS AND FELL OFF THE CAR.

MY VEHICLE WAS STRUCK IN THE REAR BY A 2005 DODGE CARAVAN SUV. THE DRIVER LEFT A PARKING SPACE AND WAS USING A CELL PHONE. MY VEHICLE HAD STOPPED DUE TO A PARKING CAR OPENING THE DRIVER'S SIDE DOOR UNTO TRAFFIC. MY CAR WAS SLAMMED IN THE REAR BY THE 2005 DODGE CARAVAN AT APROX 20 MPH. THE AIRBAGS IN MY NISSAN VERSA DID NOT DEPLOY AND THE DRIVER OF MY CAR SUFFERED INTERNAL INJURIES. THERE WAS NO "WARNING" LIGHT THAT THE AIRBAGS IN MY 2009 NISSAN VERSA WERE NON-FUNCTIONAL. *TR

TIRE BLEW OUT ON THE HIGHWAY. HAD CAR TOWED TO A BODY SHOP WHERE I WAS INFORMED THAT A COIL SPRING HAD BROKEN AND CAUSED THE TIRE TO BLOW. LOOKED ONLINE AND NOTICED THAT THIS IS A KNOWN ISSUE WITH THE NISSAN VERSA. NISSAN CUSTOMER SERVICE WAS UNHELPFUL, GETTING BASIC FACTS OF MY CASE WRONG AND CLAIMING NO LIABILITY SINCE WARRANTY HAD EXPIRED. THIS IS A KNOWN ISSUE WITH HIGH POTENTIAL FOR MORTALITY. I RECOMMEND AN INVESTIGATION INTO A POTENTIAL RECALL. *TR

TL* THE CONTACT OWNS A 2009 NISSAN VERSA. THE CONTACT STATED THAT THE STRUTS WERE PREMATURELY WEARING THE TIRES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT ALL FOUR TIRES AND STRUTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT DISCOVERED THAT THE DRIVER SIDE COIL SPRING FRACTURED. THE VEHICLE WAS UNABLE TO BE DRIVEN AND THE PART TO REPAIR THE VEHICLE WAS ORDERED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. UPDATED 4/20/15*CN UPDATED 9/27/2017*CN

A BRAND NEW CAR BOUGHT EARLY JANUARY 2009. IT HAS 60885 MILES WHEN INCIDENT OCCURRED. THE MUFFLER FALL DOWN AND BROKE AT FLANGE CONNECTION POINT. WENT TO NISSAN DEALER TO CHECK OUT AND EXAM THE PROBLEM. THEY INDICATE THAT A CORROSION FROM INSIDE THE MUFFLER PIPE HAS OCCURRED AND CAUSED THIS CRACKS, SO IT FALL DOWN. IT WAS CLEAR A POOR MANUFACTURING, OR DEFAULT IN MANUFACTURING THIS PART WAS THE REASON TO CAUSE THIS INCIDENT. DEALER OFFERED TO REPLACE IT WITH A NEW PART WITH COST UP TO $ 600, WHERE IT SUPPOSED TO BE FREE OF CHARGE. I WOULD TO CLAIM NISSAN US CORP. RESPONSIBILITY FOR THIS INCIDENT. THEY DID NOT MADE EARLY RECALL TO REPLACE THIS PART WHERE THEY KNEW THE PROBLEM. IT WAS CLEAR THAT THEY WAIT TO HAPPEN AT ANY TIME TO MAKE MORE PROFITS. THIS IT LOOKS LIKE AS A FRAUD. SUPPOSE CONTROVERSY, THIS MUFFLER FALL DOWN ON HIGH SPEED ROAD, IT MAY BE CAUSE, AND COULD BE, A DEADLY ACCIDENT. THEREFORE, I AM ASKING YOU PLEASE TO INVESTIGATE THIS PROBLEM WITH ALL NISSAN VEHICLES, AND DO WHAT IS NECESSARY TO PROTECT US FROM SUCH ACCIDENT, AND TO PROVIDE US WITH A SUITABLE COMPENSATION. THANK YOU. *TR

I WAS DRIVING AT 45 MPH AND A LOUD "THUMP" UNDER MY CAR SOUNDED LIKE SOMETHING HIT THE UNDERCARRIAGE. I LOOKED BACK AND COULD NOT SEE ANYTHING ON THE ROAD. THE NEXT DAY, HEARD A "CLANG" UNDER THE AS I DECELERATED FROM 20 MPH. I STOPPED AND FOUND A PIECE OF MY RIGHT FRONT COIL SPRING IN THE ROADWAY. THE ENTIRE BOTTOM COIL OF THE SPRING HAD SNAPPED RIGHT THROUGH THE METAL AND FALLEN OFF THE CAR. THIS IS THE SECOND COIL SPRING ON MY CAR THAT HAS DONE THIS. THE LEFT SPRING SNAPPED THE SAME WAY, ABOUT A YEAR AGO. THE MANUFACTURER MUST HAVE USED BAD METAL FOR THE SPRINGS, AND THEY COULD KEEP SNAPPING WHILE I AM DRIVING. IT WAS DANGEROUS WHEN THE FIRST SPRING SNAPPED, BUT IF BOTH SPRINGS SNAP ON THE SAME CAR, THERE IS A SERIOUS DEFECT. *TR

PASSENGER SIDE SPRING COIL BROKE NEARLY 5 MONTHS AFTER THE DRIVER SIDE SPRING COIL BROKE. SEE COMPLAINT FROM 7/31/13. LUCKILY, COIL BROKE WHILE BACKING OUT OF DRIVE WAY, SO I DID NOT LOSE CONTROL OF VEHICLE. BROKEN PART OF COIL IS NOW PINCHED BETWEEN COIL SEAT AND REST OF COIL LEAVING THE REMAINING SPRING UNSEATED. CAR IS UNDRIVEABLE IN THIS CONDITION FOR SECOND TIME BEFORE 5 YEAR LOAN IS EVEN PAID OFF. CASE OPENED WITH NISSAN, BUT THEY THUS FAR HAVE REFUSED TO PAY DIAGNOSTIC FEE TO CONFIRM BROKEN SPRING COIL. BROKEN COIL CAN BE CLEARLY SEEN IN TIRE WELL. DIAGNOSIS IS REQUIRED FOR ANY FURTHER ACTION BY NISSAN REGARDING REPAIR REIMBURSEMENT. BAD CUSTOMER SERVICE. *TR

I WAS PULLING OUT OF MY PARKING SPACE WHEN I EXPERIENCED WHAT FELT AND SOUNDED LIKE RUNNING OVER AN EMPTY SODA BOTTLE. I EVEN LOOKED BACK TO SEE WHAT I HAD RUN OVER BUT SAW NOTHING ON THE GROUND. NEEDLESS TO SAY I CONTINUED ON MY WAY BUT WHILE DRIVING DOWN THE HIGHWAY THE FRONT OF MY CAR FELT LIKE IT WAS BOUNCING UP AND DOWN AND WAS HARD TO STEER AND CONTROL. IT WAS TAKEN TO THE DEALERSHIP WHERE IT WAS PURCHASED AND I WAS TOLD THAT THE FRONT LEFT COIL SPRING HAD BROKEN AND THIS WAS GOING TO BE A MAJOR REPAIR. I WAS SHOCKED THAT SOMETHING LIKE THIS COULD RANDOMLY HAPPEN AND WAS INFORMED THAT THIS IS A TYPICAL RESULT OF AN ACCIDENT (WHICH WAS NOT THE CASE) AND WAS THEN LATER TOLD THAT IS CAN OCCUR FROM "NORMAL" WEAR AND TEAR OR AGE OF THE CAR. NOW THIS IS WHERE I BECAME SKEPTICAL BECAUSE THE CAR IS ~4.5 YEARS OLD, LESS THAN 54,000 MILES, IS VERY WELL KEPT, AND ALTHOUGH I HAVE A LONG COMMUTE IT IS PRIMARY ON THE HIGHWAY. I HAVE DONE SOME RESEARCH ON THIS ISSUES AND IT APPEARS THAT I AM NOT THE ONLY ONE THAT HAS ENCOUNTERED THIS ISSUE IN THE SAME YEAR, MAKE AND MODEL OF THIS CAR. I HAVE ALSO SPOKEN TO A FEW MECHANICS WHO ALSO FEEL THAT A 4.5 YEAR OLD COIL SPRING SHOULD NOT JUST BREAK SO EASILY AS IT DID. I DID ASK TO KEEP THE PART AND NOW HAVE IT IN MY POSSESSION. I HAVE CONTACTED THE NISSAN'S CORPORATE BRANCH BUT FOUND THAT TO BE A DEAD END AFTER SEVERAL BACK AND FORTH EXCHANGES OVER THE PAST FEW MONTHS. AFTER SPEAKING WITH A FEW OTHER NISSAN OWNERS THEY WERE NOT SURPRISED AS NOT ONE OF THEM HAS EVER HAD A PLEASANT EXPERIENCE DEALING WITH THIS CORPORATION. *TR

COIL SPRING ON PASSENGER FRONT SIDE SNAPPED AND DAMAGED THE TIRE TO BRING A COMPLETE FLAT TIRE WHILE DRIVING. *TR

A LADY (1) FALL ASLEEP THEN CRASH ON LADY (2), THEN LADY (2) CRASH ON OUR CAR, BUT INSTEAD OF BRAKING THE LADY (2) SHE PUSHES HER ACCELERATOR CRASHES AND PUSHES OUR CAR TO LADY (3) IN FRONT OF US. OUR TIRE EXPLODES, THE AIRBAG PASSENGER DID NOT BLOW OUT AND MY WIFE HAS A NECK INJURY. MY DAUGHTER 4 Y/OLD IS FINE. WE HAVE A POLICE REPORT. THE CAR DECLARED TOTAL LOSS. HOSPITAL BILL FOR MY WIFE AND A LOTS OF NIGHTMARE FOR MY DAUGHTER AND HEADACHES FOR THE HUSBAND. *TR

AS HAS BEEN DOCUMENTED IN 29 PREVIOUS COMPLAINTS ON THIS SITE, NISSAN VERSA HAS KNOWN FAILURE OF EXHAUST SYSTEM FLANGE WITHIN 36-48 MONTHS, RESULTING IN MUFFLER FAILURE AND DANGEROUS LEVELS OF TOXIC FUMES ENTERING CABIN AND OUTSIDE AIR. POTENTIAL LOSS OF MUFFLER WHILE DRIVING ALSO CREATES RISK OF ACCIDENT AND INJURY TO CAR PASSENGERS AND/OR OTHER VEHICLES ON ROAD. EXPENSE TO REPAIR VIA MIDAS IN THIS CIRCUMSTANCE WAS $474, WITH THIS ONE LOCATION REPORTING THIS AS "STANDARD" ISSUE WITH ALL NISSAN'S, FOR WHICH THEY HAVE COMPLETED "NON STOP" REPAIRS. NISSAN HAS REFUSED TO OFFER ANY ASSISTANCE TO CUSTOMERS ON THIS ISSUE. THIS IS WELL DOCUMENTED, AND A KNOWN SAFETY HAZARD FOR BOTH POTENTIAL ACCIDENTS AND AIR POISONING DOT NEEDS TO INVESTIGATE AND HOLD NISSAN ACCOUNTABLE FOR RECALL AND REPAIR OF THIS FLANGE. *TR

FRONT DOOR POWER LOCK CABLE BROKEN IN ACTUATOR FOR SECOND TIME IN 3 YEARS. ACTIONS: DRIVER OPENS DOOR USING INTERIOR DOOR HANDLE WHILE AT THE SAME TIME REMOVING THE KEY FROM THE IGNITION AND ACTIVATING THE AUTOMATIC UNLOCKING OF ALL CAR DOORS. RESULT: FRONT DOOR LOCK CABLE BROKEN IN ACTUATOR. NOW THE DRIVER DOOR STAYS LOCKED WHILE ALL THE OTHER DOORS ARE UNLOCKED USING THE KEYFOB. THIS IS A SAFETY ISSUE BECAUSE I HAVE TO OPEN MY WINDOW TO OPEN THE DRIVER DOOR USING THE OUTDOOR HANDLE AND COULD NOT GET OUT IN AN EMERGENCY. FIRST INCIDENT WAS IN 2011, IT WAS FIXED UNDER THE CAR ORIGINAL 3 YEAR/36000 MILES WARRANTY. 2ND INCIDENT NOV 28 2013. NISSAN ESTIMATES $295 TO REPLACE THE ACTUATOR + CABLE. *TR

MY NISSAN VERSA'S FRONT LEFT PASSENGER TIRE WAS LOSING AIR EVERY FEW DAYS. WHEN I TOOK IT TO AN AUTO SHOP NEARBY, THEY FOUND THAT THE ALUMINUM VALVE STEM HAS CRACKED AND THAT'S WHAT IS CAUSING THE LEAK. THIS FAULTY VALVE STEM COULD HAVE LEAD TO TIRE FAILURE AND POTENTIALLY SERIOUS ACCIDENT. PLEASE ADVISE HOW TO GO ABOUT ADDRESSING THIS ISSUE. *TR

TL* THE CONTACT OWNS A 2009 NISSAN VERSA. WHILE DRIVING AT 30 MPH, AN ABNORMAL NOISE WAS HEARD NEAR THE REAR DRIVER SIDE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE MUFFLER EXHAUST FLANGE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000.

MY CAR WAS BEING INSPECTED IN NOVEMBER 2013. THE FRONT DRIVER SIDE SPRING COIL WAS CRACKED AND HAD TO BE REPLACED. IN MARCH 2014 I WAS DRIVING SLOWLY AND HEARD A HORRIBLY BREAKING SOUND. I FOUND PART OF MY FRONT PASSENGER SIDE COIL SPRING ON THE GROUND. IT HAD BROKEN AND ALSO HAD TO BE REPLACED. ON THE PART THAT BROKE OFF FROM THE CAR; THERE WAS A CLEAR LINE. THE COIL WAS COATED WITH A PROTECTIVE ENAMEL LIKE COATING AND WAS PERFECTLY FINE. THERE WAS A LINE HOWEVER WHERE THERE WAS NO COATING ON THE COIL. THIS WAS COMPLETELY RUSTED THROUGH. IT IS CLEAR TO ME THAT THERE WAS A DEFECT IN MANUFACTURING OF THE COIL SPRINGS. THE COIL SPRINGS ARE NOT COATED PROPERLY AND ARE THEREFORE RUSTING WHERE THERE IS NO PROTECTIVE COAT AND BREAKING. THERE SHOULD BE AN INVESTIGATION AND RECALL. I HAD PURCHASED AN EXTENDED WARRANTY WHICH COVERED THESE REPAIRS SO FORTUNATELY I DID NOT LOSE ANY MONEY OR SUFFER ANY INJURIES DUE TO THIS NEGLIGENCE. *TR

THE CAR IT NOT START, I TOOK IT WITH A TECHNICAL AND HE SAID IS THE GAS PUMP, ALL NISSAN VERSA YEAR 2009 THEY HAVE THE PROBLEM, NISSAN THEY NEVER MAKE A RECALL. *TR

I BOUGHT TWO 2009 NISSAN VERSAS BRAND NEW. FIRST THE FRONT RIGHT HUB CAP FELL OFF BOTH VEHICLES WITHIN THE FIRST YEAR. NEXT THE KEY HOLE COVER ON THE DOOR HANDLE FELL OFF ON BOTH CARS. BY THE FOURTH YEAR THE AC COMPRESSOR WENT OUT AND I HAD TO PAY $1,300 TO REPLACE IT. FINALLY I WALK OUT TO MY VEHICLE, GO TO OPEN THE DOOR, AND THE DRIVER DOOR HANDLE CAME COMPLETELY OFF. WHEN I WAS DRIVING ON THE HIGHWAY I SAW ANOTHER NISSAN VERSA (SAME MODEL) WITH THE DOOR HANDLE MISSING. THE PART IS DEFECTIVE. *TR

WHEN APPLYING THE BRAKES AT A LOW SPEED THE VEHICLE ACCELERATED TO APPROXIMATELY HALF A THROTTLE FOR ABOUT 10 SECONDS, EVERYTHING WENT BACK TO NORMAL AFTER THIS INCIDENT. THIS HAPPENED 2 OTHER TIMES WITH THE SAME RESULTS. EACH INCIDENT WAS ABOUT A WEEK APART. *TR

TL* THE CONTACT OWNS A 2009 NISSAN VERSA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE DECELERATED WITHOUT MANUAL FORCE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.

THE DRIVER SIDE FRONT SPRING COMPLETELY BROKE. I WENT TO THE VEHICLE ONE MORNING AND NOTICED THE FRONT OF THE CAR SITTING VERY LOW TO THE GROUND ON THE DRIVER SIDE. ALMOST NOT SPACE BETWEEN WHEEL AND FENDER. I LOOKED UP UNDER THE WHEEL WELL AND SAW THAT THE SPRING WAS COMPLETELY BROKEN. LUCKILY I WAS NOT DRIVING THIS VEHICLE WHEN THIS HAPPENED. I HAVE SEEN NUMEROUS COMPLAINTS ABOUT THIS SAME INCIDENT AND STRONGLY BELIEVE THERE SHOULD BE A RECALL ON THIS PART. NISSAN BETTER STEP UP. I AM VERY DISAPPOINTED WITH NISSAN AND WOULD NEVER PURCHASE ANOTHER ONE EVER AGAIN. THE VEHICLE STILL HAS NOT BEEN FIXED. I ORDERED THE TWO FRONT SPRINGS AND WOULD TRY TO REPLACE THEM THIS WEEKEND. I WILL TAKE PICTURES AND POST THEM ONLINE. *TR

TAKATA RECALL PASSENGER AIRBAG ONE ON RECALL LIST, POSSIBLY DRIVER'S IS NOT SAFE ACCORDING TO THE SAFETY OF SAFECAR..GOVERNMENT DAD 81 HAS TO SIT IN BACK AND MY SIDE COULD HURT OR KILL ME!

DROVE APPROXIMATING 5 MILES CITY DRIVING GOOD PAVED STREETS AND FELT SOMETHING NOT RIGHT WITH SUSPENSION. INSPECTED SUSPENSION PARTS AFTER REACHING MY DESTINATION TO FIND A BROKEN RIGHT FRONT COIL SPRING. VEHICLE IS IN EXCELLENT CONDITION AND NO SIGNS OF RUST ON ANY PARTS. THIS SPRING BROKE IN THE BOTTOM COIL. *TR

AT 65 MILES AN HOUR THE FRONT COIL SPRING ON THE DRIVER'S SIDE MALFUNCTIONED AND BROKE CREATING A SHARP EDGE THAT CUT THE FRONT DRIVER'S SIDE TIRE. THIS CAUSED A BLOW OUT ON THE HIGHWAY. THE CAR ON EXAMINATION AFTER THE MALFUNCTION HAD A TOTAL OF THREE BROKEN COIL STRINGS (TWO FRONT AND ONE REAR), AND OTHER DAMAGE TO THE SUSPENSION (TWO STRUTS, AND SWAY BARS). VEHICLE WAS TRAVELING ON INTERSTATE HIGHWAY AT THE TIME. OPERATOR WAS ABLE TO CONTROL VEHICLE AND MOVE TO SHOULDER THUS AVOIDING A MAJOR ACCIDENT. VEHICLE HAD TO BE TOWED FROM SHOULDER. IT APPEARS THESE SPRINGS ARE DEFECTIVE. *TR

THE MUFFLER IS MAKING NOISE. IT LOOKS LIKE IT HAS A LOT OF RUST. THE CAR HAS ONLY 25000 MILEAGE SO FAR. MUST BE A DEFECTIVE PART FROM THE COMPANY. *TR

I DROVE MY CAR TO WORK FINE THAT MORNING. LEAVING WORK I HEARD STRANGE CLUNKS WHILE IN THE PARKING LOT. LOOKED THE CAR OVER BUT DIDN'T NOTICE ANYTHING. CONTINUED TO DRIVE CAR ON MY USUAL ROUTE. I WENT OVER A BRIDGE AND MY CAR BOUNCED TERRIBLY. I MADE IT HOME AND MY BOYFRIEND FOUND MY DRIVER SIDE COIL SPRING BUSTED. WAS STILL ABLE TO CAREFULLY DRIVE IT TO MY MECHANIC AND HE FOUND THAT THE PASSENGER SIDE SPRING BROKE TOO. READING ONLINE I SEE MANY COMPLAINTS ON THIS HAPPENING. THERE SHOULD BE NO REASON THEY SHOULD BREAK ON SUCH A NEW CAR. THEY ARE DEFECTIVE AND HAZARDOUS. I FEEL VERY LUCKY MINE BROKE THE WAY THEY DID AND NOT PUNCTURE MY TIRE OR LOCK MY STEERING. *TR

AT FIRST I WAS HEARING "BUMP" NOISES THAT SOUNDED LIKE A SWAY BAR ISSUE FOR A COUPLE DAYS. THEN I HEARD A NOISE THAT SOUNDED LIKE I RAN OVER A BRANCH, EXCEPT THERE WAS NOTHING IN THE ROAD BEFORE - OR AFTER. I DROVE ABOUT 100 MILES HOME ON THE HIGHWAY, STILL THINKING IT WAS RELATED TO THE SWAY BAR. AFTER ABOUT 10 MILES ON THE BACKROADS, IT SOUNDED LIKE I SHED A METAL PART. UPON RETRIEVING THE PART FROM THE ROAD, IT WAS ABOUT A SEMICIRCULAR PIECE OF THE FRONT DRIVER SIDE COIL SPRING THAT BROKE FREE. ALL UNIDENTIFIED NOISES ARE NOW GONE, AND DEALER FOUND NOTHING WRONG WITH SWAY BAR (AFTER $88 DIAGNOSTIC FEE). DEALER QUOTES $565 FOR REPAIR, EXCEPT THEY CAN'T DO THE REPAIR EVEN IF I WANTED THEM TO. ACCORDING TO THE DEALER, IT IS A NISSAN EXCLUSIVE PART, EXCEPT NISSAN IS NOT CURRENTLY MAKING THE PART AND IT IS ON "NATIONAL NISSAN BACK ORDER". THE DEALER ADVISES THAT "I AM CURRENTLY PAYING MONTHLY FOR A CAR I CANNOT DRIVE, AND CANNOT REPAIR WITHOUT USING JUNKYARD PARTS THAT IN ALL LIKELY-HOOD WILL ALSO FAIL AT SOME POINT. *TR

AT FIRST I WAS HEARING "BUMP" NOISES THAT SOUNDED LIKE A SWAY BAR ISSUE FOR A COUPLE DAYS. THEN I HEARD A NOISE THAT SOUNDED LIKE I RAN OVER A BRANCH, EXCEPT THERE WAS NOTHING IN THE ROAD BEFORE - OR AFTER. I DROVE ABOUT 100 MILES HOME ON THE HIGHWAY, STILL THINKING IT WAS RELATED TO THE SWAY BAR. AFTER ABOUT 10 MILES ON THE BACKROADS, IT SOUNDED LIKE I SHED A METAL PART. UPON RETRIEVING THE PART FROM THE ROAD, IT WAS ABOUT A SEMICIRCULAR PIECE OF THE FRONT DRIVER SIDE COIL SPRING THAT BROKE FREE. ALL UNIDENTIFIED NOISES ARE NOW GONE, AND DEALER FOUND NOTHING WRONG WITH SWAY BAR (AFTER $88 DIAGNOSTIC FEE). DEALER QUOTES $565 FOR REPAIR, EXCEPT THEY CAN'T DO THE REPAIR EVEN IF I WANTED THEM TO. ACCORDING TO THE DEALER, IT IS A NISSAN EXCLUSIVE PART, EXCEPT NISSAN IS NOT CURRENTLY MAKING THE PART AND IT IS ON "NATIONAL NISSAN BACK ORDER". THE DEALER ADVISES THAT "I AM CURRENTLY PAYING MONTHLY FOR A CAR I CANNOT DRIVE, AND CANNOT REPAIR WITHOUT USING JUNKYARD PARTS THAT IN ALL LIKELY-HOOD WILL ALSO FAIL AT SOME POINT. *TR

I BACKED UP MY CAR IN THE MORNING FROM PARKING LOT, HEARD AN UNUSUAL NOISE. STOPPED THE CAR AND COULD NOT FIND ANYTHING WRONG. AS I STARTED DRIVING THE CAR, EVEN THOUGH THE CAR WAS MOVING AS USUAL A STRANGE NOISE WAS COMING FROM THE FRONT PASSENGER SIDE. JUST BEFORE PULLING TO THE NEAREST MECHANIC, SMOKE STARTED COMING FROM THE CAR AND SOON THE FRONT PASSENGER TIRE BURST WITH A LOUD NOISE. IMMEDIATELY PULLED THE CAR TO THE SHOULDER AND FOUND A BROKEN COIL SPRING FELL ON THE ROAD . THE SAME ISSUE HAPPENED TO ME COUPLE OF MONTHS BACK WHERE THE DRIVER SIDE (FRONT) COIL SPRING BROKE AND POPPED OUT WHEN THE CAR WAS BACKED UP IN THE PARKING LOT (TIRE DID NOT BURST AS I WAS ALREADY IN A MECHANIC SHOP FOR AN OIL CHANGE). I THINK THE NISSAN VERSA 2009 HB MODEL COIL SPRING HAS AN ISSUE SPECIALLY WHEN THE VEHICLE IS BACKED UP( MAY BE WITH THE STEERING IN A CERTAIN POSITION). THIS IS A LIFE THREATENING ISSUE IF SUCH THINGS HAPPEN IN A HIGHWAY AS THE COIL SPRING BREAK FOLLOWED BY A TIRE BURST CAN RISK THE LIVES OF PASSENGERS. *TR

TL* THE CONTACT OWNS A 2009 NISSAN VERSA. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE. IN ADDITION, THE FRONT AND REAR COIL SPRINGS FRACTURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO REPLACED THE PASSENGER SIDE FRONT COIL SPRING, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHO REPLACED THE FRONT DRIVER SIDE COIL SPRING. ON ANOTHER OCCASION, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INDICATED THAT THE REAR COIL SPRINGS NEEDED TO BE REPLACED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V573000 (SUSPENSION) AND WAS CONCERNED THAT THE RECALL REMEDY WOULD FAIL TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,985. PARTS DISTRIBUTION DISCONNECT. UPDATED 02/05/16*LJ *CN

THE LEFT FRONT COIL SPRING SNAPPED WHILE PULLING OUT OF MY DRIVEWAY. COST TO FIX - $389. NISSAN HAS 33,000 MILES AND IS A FEW MONTHS OUT OF WARRANTY. THE SERVICE DEPT MANAGER ACKNOWLEDGED THE PART AS DEFECTIVE AND URGED ME TO CONTACT NISSAN. NISSAN CORPORATE, AFTER TWO WEEKS OF BACK AND FORTH, TOLD ME TOO BAD, NOT THEIR PROBLEM. *TR

I HAD HOPPED INTO MY CAR TODAY, STARTED IT, PUT IT IN REVERSE AND HAD MOVED ABOUT TWO FEET BEFORE I HEARD AN EXTREMELY LOUD *CLUNK* THAT CAME FROM THE FRONT PASSENGER SIDE. I IMMEDIATELY STOPPED MY CAR, PUT THE E-BRAKE ON, TURNED IT OFF AND GOT OUT TO SEE WHAT HAD HAPPENED. AT FIRST I DIDN'T SEE ANY DAMAGE, THEN I LOOKED UNDER MY CAR AND SAW A CYLINDRICAL CURVED PIECE OF METAL. I PICKED IT UP AND NOT KNOWING WHAT IT WAS OR WHERE IT CAME FROM I DIDN'T WANT TO MOVE MY CAR AGAIN UNTIL I HAD SOME ANSWERS. MY FRIEND AND I WALKED TO THE NEAREST GARAGE AND SHOWED THE PIECE TO A MECHANIC AND HE QUICKLY DIAGNOSED THE ISSUE: MY PASSENGER SIDE SUSPENSION COIL HAD SNAPPED OFF AT THE BASE (ABOUT 6 OR 6.5 INCHES HAD BROKEN FROM THE BOTTOM OF THE COIL.) THE BREAK IS VERY, VERY CLEAN--ALMOST LIKE GLASS. THERE WAS NO SIGN OF RUST OR ANY OTHER SORT OF DAMAGE TO THE COIL, AND AFTER READING THE MANY COMPLAINTS ON THIS WEBSITE THAT ARE IDENTICAL TO MINE I AM THINKING THAT THIS INCIDENT TODAY WAS ONLY CAUSED BY A FACTORY MALFUNCTION! I DO NOT DRIVE OVER BUMPS OR HOLES LIKE A MANIAC, I DRIVE OVER THEM SENSIBLY JUST AS I'D THINK MANY OTHER PEOPLE WITH THIS SAME PROBLEM DO ALSO. I AM A VERY POOR SINGLE MOTHER & COLLEGE STUDENT AND SOMETHING NEEDS TO BE DONE ABOUT THIS! SCARY TO THINK ABOUT WHAT WOULD HAVE HAPPENED HAD I BEEN DRIVING DOWN THE HIGHWAY. *TR

I WAS DRIVING AND ALL OF A SUDDEN THE CAR LOST PRESSURE ON THE GAS PADDLE AND WOULDN'T TAKE GAS. WHEN THE CAR STARTED BACK IT WOULD RUN FOR ABOUT 3 SECONDS AND CUT OFF, IT EVENTUALLY STOPPED CRANKING. SO I HAD TO HAVE IT TOWED. *TR