NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2004 Nissan Xterra. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
NISSAN USES FAULTY EQUIPMENT IN THEIR VEHICLES AND ASHLY AT THEIR CONSUMER AFFAIRS DEPT ACTUALLY TOLD ME THAT NISSAN ONLY EXPECTS THEIR VEHICLES TO LAST THE 3 YRS OR 36K MILES!! SINCE I PURCHASED THIS VEHICLE I HAVE HAD THE A/C COMPRESSOR REPLACES, ALL HEATER HOSSES REPLACED, OIL LEAKS, COOLANT LEAKS, DRIVE BELTS REPLACED AND THE ALTERNATOR REPLACED. MY CAR LITERALLY BROKE DOWN IN MY DRIVEWAY. I WAS RETURNING FROM VACATION WITH MY SON, MY DOG AND MY CAT-IF MY TRIP WOULD HAVE 15 MINS. LONGER I WOULD HAVE BROKE DOWN ON THE SIDE OF THE ROAD. NISSAN DOES NOT STAND BEHIND THEIR PRODUCTS AT ALL AND DOES NOT CARE ABOUT THE CONSUMER OR THEIR SAFETY!! *TR
APRIL 9,2009 THANKS FOR TALKING WITH ME ABOUT MY ISSUE. RE: MAINE'S EXPRESS AND IMPLIED WARRANTY LAWS: AS WE DISCUSSED PLEASE FIND ENCLOSED MAINE LAW THAT BASICALLY EXTENDED ANY EXPRESS WARRANTY FROM A CAR DEALER BASED ON THE ENCLOSED CRITERIA. SINCE THE NISSAN XTERRA HAS A 6 YEAR POWER TRAIN WARRANTY I HAVE THE RIGHT TO ASSERT THAT THE DEFECTIVE PART, WHICH IS A SAFETY HAZARD FOR ME AND FAMILY, SHOULD HAVE LASTED WELL BEYOND 4 1/2 YEARS OR 46,000 MILES ON THE CAR. I AM REQUESTING THAT YOU AUTHORIZED BERLIN CITY NISSAN TO REPAIR THIS PART (NUMBER: 497109Z400) WHICH CAN ONLY BE PURCHASED THROUGH THE DEALER. THIS PART SIMPLY WAS DEFECTIVE AND FAULTY AND WAS NOT IN ANY WAY ABUSED PURSUANT TO MAINE LAW. THE PART CLEARLY DID NOT MEET THE MAINE WARRANTY LAW OF FIT FOR ORDINARY PURPOSES IN FACT THE DEALER TOLD MY WIFE AND ME THEY VERY RARELY IF EVER SEE THIS PART COME IN FOR REPAIR. IN SUMMARY, I REQUEST THAT NISSAN DOE THE RIGHT THING AND AUTHORIZED A FULL PAYMENT OF THE ABOVE MENTION PART ALONG WITH THE $96.50 CENTS WHICH I HAVE ALREADY PAID BERLIN CITY TO DIAGNOSE OF THE PROBLEM WITH PART NUMBER: 497109Z400. THANKS FOR YOUR ASSISTANCE TAKING CARE OF THIS MATTER TO AVOID A FORMAL COMPLIANT TO MAINE ATTORNEY GENERAL'S OFFICE. HTTP://WWW.MAINE.GOV/AG/DYNLD/DOCUMENTS/CLG4.PDF HTTP://WWW.MAINE.GOV/TOOLS/WHATSNEW/ATTACH.PHP?ID=27919&AN=1. *TR
1. FRONT RIGHT LOWER A-FRAME (SWING ARM) FRACTURED AND RELEASED BALL JOINT RESULTING IN CAR COLLAPSING ONTO THE TIRE. FAILURE APPEARS TO BE CAUSED BY METAL FATIGUE DUE TO ROUGH EDGES OF BROKEN AREAS. BALL JOINT IS IN GOOD SHAPE AND STILL GRIPS A PIECE OF THE A-FRAME. THERE WAS NO ACCIDENT DUE TO THE FACT THE VEHICLE WAS BEING OPERATED AT A VERY LOW SPEED AT THE TIME OF THE INCIDENT. HAD IT HAPPENED AT A HIGH RATE OF SPEED WOULD LIKELY HAVE CAUSED A ROLLOVER CRASH WITH FATALITIES POSSIBLE. VEHICLE HAS NOT YET BEEN REPAIRED, ALL PARTS WILL BE RETAINED WHEN IT IS. 2. LEFT REAR ANTI SWAY BAR MOUNTING CLAMP FAILED DUE TO METAL FATIGUE JUST DAYS PRIOR TO THIS RESULTING IN THE ANTI SWAY BAR BAR PUMMELING THE STEEL BRAKE LINE UNTIL IT SPRANG A LEAK. THIS RESULTED IN A TOTAL LOSS OF BRAKES. I REPLACED THE BROKEN CLAMP AND BRAKE LINE. AGAIN NO CRASH OCCURRED DUE TO LOW SPEED OPERATION. I HAVE THE PARTS AND PIECES IN MY POSSESSION. 3. PRIOR TO THIS BY A FEW WEEKS THE LEFT FRONT FREE WHEELING HUB DISINTEGRATED WHILE THE CAR WAS BEING DRIVEN. I REPLACED THE HUB BUT HAVE SOME PIECES. I HAVE NO THEORY ABOUT WHAT CAUSED THIS FAILURE, BUT IT COULD HAVE CAUSED A LOSS OF CONTROL AND SUBSEQUENT ACCIDENT. WE LIVE IN THE FOOTHILLS OF THE SIERRA NEVADAS AND MANY ROADS ARE PERCHED ALONG STEEP ROCKY SLOPES. A LOSS OF CONTROL CAUSED BY ANY OF THESE INCIDENTS COULD HAVE PROVED FATAL. THIS CAR HAS ONLY 90206 MILES ON IT AND HAS BEEN DRIVEN GENTLY. I HAVE SINCE DISCOVERED ON A USER FORUM FOR XTERRA FANS THAT THE REAR SWAY BAR HAS BEEN A WELL KNOWN PROBLEM WITH THEM FOR QUITE A WHILE WITH THE RESULT THAT THEY RECOMMEND REMOVING THE SWAY BAR ALTOGETHER AND BEEFING UP THE REAR SHOCKS. THIS SUGGESTS THAT THE XTERRAS SHOULD BE RECALLED ON THE REAR SWAY BAR ISSUE. *TR
TL* THE CONTACT OWNS A 2004 NISSAN XTERRA. WHILE DRIVING 45 MPH THE FRONT WINDSHIELD HEADER SEPARATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 62,000. THE CURRENT MILEAGE WAS 80,000. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE.
TL*THE CONTACT OWNS A 2004 NISSAN XTERRA. WHILE DRIVING 5 MPH THE PASSENGER SIDE TIE ROD FAILED DUE TO EXCESSIVE CORROSION. THE VEHICLE WAS TOWED TO THE DEALER AND THEY REPLACED THE COMPONENT. 5 MONTHS LATER, THE DRIVER'S SIDE TIE ROD FAILED AND WAS REPLACED. THE MANUFACTURER DID NOT ASSIST. THE FAILURE MILEAGE WAS 142,070 AND CURRENT MILEAGE WAS 152,150. UPDATED 06/17/09 *BF THE THREADS ON THE OUTER END OF THE TIE ROD ADJUSTING BAR AND THE INTERNAL THREADS OF THE OUTER TIE ROD ASSEMBLY CORRODED TO THE POINT THAT THERE WAS NO THREAD ENGAGEMENT AND THE ADJUSTING BAR SIMPLY PULLED OUT OF THE TIE ROD ASSEMBLY. THE CONSUMER STATED 5 MONTHS LATER THE DRIVERS SIDE DID THE EXACT SAME THING. UPDATED 06/17/09*JB
TL*THE CONTACT OWNS A 2004 NISSAN XTERRA. THE CONTACT STATED THAT THE VEHICLE IS CONSTANTLY EXPERIENCING ISSUES WITH THE HUD DRUMS, LOCATED IN THE GEARS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HESITATES, SHIMMIES, AND MAKES A LOT OF NOISE IN THE REAR. THE REAR END OF THE VEHICLE FEELS AS IF IT WILL FALL OFF OR DROP AT ANY MOMENT. THE CONTACT IS NOT ALLOWED TO TAKE HER VEHICLE TO A NISSAN DEALER FOR INSPECTION BECAUSE IT WAS PURCHASED FROM A PRIVATE DEALER. THE FAILURE MILEAGE WAS 69,000.
TL*THE CONTACT OWNS A 2004 NISSAN XTERRA. AFTER DRIVING THE VEHICLE AT AN UNKNOWN SPEED FOR APPROXIMATELY TEN MINUTES, THE CONTACT PARKED THE VEHICLE. APPROXIMATELY ONE MINUTE AFTER EXITING THE VEHICLE, SHE NOTICED SMOKE COMING FROM UNDER THE HOOD ON THE PASSENGER SIDE. SHE THEN NOTICED FLAMES COMING FROM THE SAME LOCATION UNDER THE HOOD. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE SUSTAINED MAJOR DAMAGE TO THE FRONT END. THERE WERE NO INJURIES. THE CURRENT AND FAILURE MILEAGES WERE 76,000.
ALL FOUR TIRES HAVE CRACKS ALONG THE SIDES OF THE TIRES. ALSO , WHEN I GOT NEW TIRES, A BIG O TIRES SHOP FOUND THAT THE ALIGNMENT WAS BAD ON THE PERMANENT STRUCTURE OF THE VEHICLE THAT CAN NOT BE ADJUSTED DUE TO IT WAS THE __ TOE - SAI - INCLUDED ANGLE - AND THE TOTAL TOE. *TR
VEHICLE HAS 40K MILES ON IT (7K MILES PAST 36M/3Y WARRANTY). LEAF SPRING ASSEMBLY ON PASSENGER'S SIDE REAR BROKE - PART SHOULD NOT BREAK AT 40K MILES. LEAF SPRING ASSEMBLY DEFECTIVE PER ALL THE MECHANICS I HAVE SPOKEN TO. PART SHOULD LAST 100K MILES OR MORE. VEHICLE NEVER DRIVEN OFF ROAD. *TR
AT 39,000 MILES, RIGHT REAR LEAF SPRING SNAPPED DURING NORMAL DRIVING CONDITIONS. *TR
TL*THE CONTACT OWNS A 2004 NISSAN XTERRA. WHILE ATTEMPTING TO MAKE A RIGHT TURN AT APPROXIMATELY 40 MPH, THE STEERING COLUMN BECAME EXTREMELY DIFFICULT TO STEER. AFTER CLOSE INSPECTION, THE CONTACT NOTICED THAT ALL OF THE POWER STEERING FLUID EXITED THE VEHICLE. HE TOOK HIS VEHICLE TO A LOCAL MECHANIC AND WAS INFORMED THAT THE BRACKET ON THE HOSE, BETWEEN THE PUMP AND THE STEERING UNIT, WAS RUSTED. THE MECHANIC FURTHER STATED THAT THE HIGH PRESSURE TUBE AND THE RETURN UNIT NEEDED TO BE REPLACED. THE DEALER INFORMED THE CONTACT THAT HE WOULD BE RESPONSIBLE FOR THE REPAIR COSTS SINCE HIS VEHICLE WAS OUT OF WARRANTY. HE FILED A FORMAL COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 26,000 AND CURRENT MILEAGE WAS 27,500.
REAR LEAF SPRINGS BROKE ON VEHICLE. VEHICLE NEVER DRIVEN OFF ROAD. FIRST ONE CRACKED AT 57,000 AND 2ND ONE BROKE AT 64,000 MILES. MECHANIC THOUGHT THAT FAILURE OF THESE WAS PREMATURE AND A SAFETY HAZARD TO DRIVE. *TR
ON MAY 9,2007 I SHIFTED THE 2004 NISSAN XTERRA FROM P ARK TO REVERSE AND THE VEHICLE ACCELERATED FORWARD 10 FEET. I HAD MY FOOT ON THE BRAKE PEDAL, BUT THE VEHICLE DID NOT STOP UNTIL IT HIT A RETAINING WALL. AK
REAR WINDOW BUSTED OUT ON IT'S OWN. THERE WAS NO ONE TOUCHING IT OR ANYTHING. MY WIFE WAS GETTING OUT NEPHEW OUT OF THE BACK SEAT AND THE WINDOW BUSTED OUT,SPREADING PIECES OF GLASS ALL OVER THE BACK INSIDE AND OUTSIDE OF THE VEHICLE. I WANT THE GLASS REPLACED FREE OF CHARGE AND SOMEONE NEEDS TO CHECK AND SEE WHAT CAUSED THE WINDOW TO BUST OUT SO NO ONE GET HURT OR HAS A WRECK WHILE DRIVING DOWN THE ROAD AND THE WINDOW BUST OUT. *JB
I OWN A NISSAN XTERRA 2004 IT WAS IN PARK AND ROLLED BY ITSELF FROM FLAT TO DOWN A DRIVE HITTING A MOVING CAR THEN GOING DOWN A CLIFF INTO A TREE. NO ONE AT NISSAN OR ALLSTATE CAN EXPLAIN WHY IT ROLLED! NISSAN BLEW ME OFF SAYING IT CAN HAPPEN WHAT CONCERNS ME IS THAT IF IT COULD JUST ROLL LIKE THAT WHY DID THE AIR BAGS DEPLOY? THERE EXPLANATION WELL--- IT WAS IN PARK! SO HOW CAN IF IT IS IN PARK NO KEYS CAN IT ROLL FORWARD THEN DOWN???? *JB
SINCE WEEK I BOUGHT THIS SUV I HAVE MADE COMPLAINTS ABOUT IN PARK AND IN DRIVE YOU HEAR A LIFTER TYPE TICKING NOISE AT THE PASSENGER SIDE OF THIS XTERRA. I FOR SURE THINK IT IS A LIFTER TICK BUT THE DEALER HAS ALWAYS SAID IT IS NOTHING AND NO NOT WORRY ABOUT IT. IT HAS NOT GOTTEN LOADER BUT INSIDE BY THE WHEEL WELL AND ALSO INSIDE RIGHT ENGINE SIDE YOU CAN HEAR IT. AS I DRIVE YOU CAN ALSO HEAR IT WITH THE WINDOWS UP. THEY AGREE THEY HEAR IT BUT THEY STATE ALL OTHER XTERRA MAKE THE SAME. THEY CLAM IT IS THE NORMAL INJECTOR. I THINK IT IS LIFTERS OR LOSE VALVE THAT THE V6 IS NOTED FOR. I STILL SAY A ENGINE OF THIS PRICE SHOULD BE VERY QUIET AND NOT SOUND LIKE LIFTER NOISE. *NM
VEHICLE WAS RETURNED TO DEALER WITH DRIVER-SIDE WINDOW SLOW TO RISE. DEALER ADVISED THERE WAS NO PROBLEM, AFTER 3RD VISIT, DEALER ADVISED THAT THEY HAVE RE-GREASED ROTORS INSIDE DOOR AND NOTHING MORE TO DO. VEHICLE WAS TAKEN TO DIFFERENT DEALER AND HAD RAISING ARM REPLACED IN BOTH FRONT WINDOWS. PROBLEM IS CONSISTENT WITH 02, 03 AND SOME 04 XTERRAS AS PER NISSAN SERVICE SHOPS. *NM
TL*THE CONTACT OWNS A 2004 NISSAN XTERRA. THE CONTACT WAS DRIVING AT VARIOUS SPEEDS ATTEMPTING TO MAKE A TURN WHEN THE STEERING WHEEL BECAME EXTREMELY DIFFICULTY TO MANEUVER. RECENTLY, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPAIRED THE VEHICLE UNDER NHTSA RECALL CAMPAIGN ID NUMBER 0V554000 (STEERING:COLUMN). THE REMEDY FAILED TO CORRECT THE PROBLEM AND THE FAILURE CONTINUED AFTER THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THEY WERE UNABLE TO PROVIDE FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. THE VIN WAS UNAVAILABLE.
1. AFTER TWO MONTHS (4000 MILES), I BROUGHT IT INTO THE DEALER FOR SERVICE. THEY GAVE AN ALIGNMENT, WHICH TOOK TWO DAYS BECAUSE THEY SAID IT WAS SO FAR OUT OF ALIGNMENT. THE CAR STILL PULLED TO THE RIGHT, SO I BROUGHT IT IN FOR SERVICE MULTIPLE TIMES, AND THEY ALWAYS STATED THAT THEY COULDN'T DUPLICATE THE PROBLEM. ON 11/17/05, A NON-DEALERSHIP MECHANIC GIVE AN ALIGNMENT. AGAIN, THEY REQUIRED THAT THEY KEEP MY CAR FOR TWO DAYS BECAUSE THE ALIGNMENT WAS SO MESSED UP, AND ULTIMATELY THEY SAID THEY COULD NOT ALIGN IT. I TOOK IT TO ANOTHER INDEPENDENT MECHANIC, WHO CLAIMED HE ALIGNED IT, ON 11/23/05. IT STILL WASN'T DRIVING PROPERLY SO I CALLED THE CORPORATE HEADQUARTERS, WHO TOLD ME TO TAKE IT TO A DEALER. I PAID FOR AN ALIGNMENT THERE ON 12/1/05. HOWEVER, THE SPEC SHEET THEY GAVE ME SHOWED THAT THE SAI WAS STILL OUT OF SPEC. I TOOK IT TO ANOTHER DEALER FOR SERVICE, AND PAID FOR YET ANOTHER ALIGNMENT ON 12/13/05. HOWEVER, THE SPEC SHEET THEY GAVE ME SHOWED THAT THE CASTER AND SAI WERE OUT OF SPEC. THE SERVICE MANAGER DISCOVERED THE FRONT END WAS RAISED TOO HIGH, SO THEY LOWERED IT AND GAVE ANOTHER ALIGNMENT, AND THE SAI IS STILL OUT OF SPEC. THE SPEC FOR SAI RANGES FROM 10.3 TO 11.3 DEGREES, AND MY MOST RECENT ALIGNMENT SHOWS 9.64 ON THE LEFT AND 10.24 ON THE RIGHT. WHEN I DROVE THE VEHICLE BRAND NEW OFF THE LOT, IT WASN'T DRIVING PROPERLY. AT THE TIME, I THOUGHT IT WOULD BE EASILY FIXABLE AND NO BIG DEAL. BUT THE PROBLEM HASN'T BEEN RESOLVED YET. THE FIRST ALIGNMENT TOOK TWO DAYS, AND IT CONTINUED TO PULL AFTER THE ALIGNMENT. IT HAS ALWAYS PULLED, AND THE STEERING WHEEL TWISTS WHEN DRIVING OVER BUMPS OR WHEN BRAKING (EVEN ON FLAT SURFACES.) 2. AFTER THREE ALIGNMENTS IN THE PAST TWO MONTHS, MY VEHICLE IS STILL OUT OF SPEC. NO ONE IS ABLE TO ALIGN IT WITHIN SPEC. IT IS DANGEROUS FOR A VEHICLE TO BE OUT OF ALIGNMENT BECAUSE IT DOES NOT ALLOW THE DRIVER FULL CONTROL. *NM
FROM THE ONSET OF THE PURCHASE I HAVE BEEN HEARING A KNOCKING NOISE IN THE ENGINE THE MECHANICS AT THE NISSAN REPAIR SHOPS STATES THAT NOTHING IS WRONG , HOWEVER THE NOISE GETS WORST WHEN YOU DRIVE THE CAR , FOR LONGER PERIODS , I HAVE HAD NISSAN SERVICE THE CAR BUT ALL THEY DO IS TIGHTEN THE FAN, THE TIMING TENSIONER PULLEY , YET THE NOISE IS STILL THERE, NISSAN NORTH AMERICA HAS BEEN CONTACTED AND SO HAS THE DEALER TO THIS DAY THEY CANNOT FIND THE PROBLEM , NOR ARE HAVE THEY BEEN ABLE TO IDENTIFY THE SOURCE. *NM
THERE WAS A BREAK-IN OF MY CAR AND THE DOME LIGHT WAS LEFT ON. THE DOME LIGHT APPARENTLY SHORT-CIRCUITED AND BURNED OFF. THE HOT LIGHT FELL ON MY DRIVER'S SIDE SEAT AND BURNED A HOLE IN THE SEAT. THE TRUCK IS NOW TOTALED BY MY INSURANCE. *JB
2004 XTERRA HAS BEEN IN THE SHOP FOR VARIOUS REASON. WHEN THE VEHICLE WAS TAKEN TO THE DEALER FOR ONE PROBLEM THE VEHICLE WAS RETURNED TO THE CONSUMER WITH A DEFECTIVE RIGHT DOOR. THE RADIO ALSO DOES NOT WORK. *TS WHEN THE POWER WINDOW WAS ROLLED DOWN THE CONSUMER HEARD A GRINDING NOISE. THE LEFT AND RIGHT FRONT WINDOW REGULATOR HAVE BEEN REPLACED FIVE TIMES. BOTH FRONT WINDOW RUN CHANNELS WARPED TWICE AND CAUSED THE WINDOWS TO JUMP WHEN THEY WERE ROLLED DOWN. *NM
ALTERNATOR. *JB
PROBLEMS WITH INSTRUMENT CLUSTER. TACHOMETER, SPEEDOMETER, AND 4-WHEEL DRIVE LIGHT DO NOT FUNCTION PROPERTLY. THE VEHICLE HAS BEEN IN FOR REPAIR 5 TIMES TO REPLACE INSTRUMENT CLUSTER AND ECM. THE VEHICLE STILL DOES NOT OPERATE PROPERLY. *NM
FOUR WHEEL DRIVE, WHEN I PUT THE LEVER INTO FOUR WHEEL DRIVE IT TAKE FOREVER FOR IT TO COME BACK OUT (THE SHIFTER MOVES BUT THE LIGHT STAYS ON) THEIR ARE TIMES THE 4X4 LIGHT IS DIMLY LIGHT? AND OTHER TIMES IT COMES ON FOR NO REASON, SERVICED TWICE WAS TOLD THEY REPLACED A SWITCH ON THE UNIT. PROBLEM STILL EXISITS.*AK
THE FUSES WERE BURNING. WHEN REMOVING THE FUSE ONE COULD SEE SPARKS. DEALER REPLACED THE FUSES, AND THE CHECK ENGINE LIGHT CAME ON. *AK
THE SIDE MIRRORS OF MY 2004 NISSAN X-TERRA SHOW MARKEDLY DISTORTION OF IMAGES. THIS HAS NOTHING TO DO WITH THE CONVECTION OF THE RIGHT MIRROR. IT IS MOST PROBABLY RELATED TO FAULTY GLASS MANUFACTURING. SPECIALLY THE LEFT MIRROR IS NOT OPTICALLY FLAT. *JB
WHILE DRIVING THERE WAS AN ENGINE FIRE. CONSUMER INDICATED THAT A FAULTY FUEL CLAMP WAS USED WHICH DISENGAGED, CAUSING FUEL TO SPILL. THE VEHICLE WAS TOTALED. CONTACTED THE DEALER. *AK
THE AUTOMATIC TRANSMISSION SHIFT IS VERY WOBBLY, AND THERE IS A SQUEAKY SOUND COMING FROM THE FLOOR ON THE RIGHT SIDE OF THE VEHICLE. IT WAS TAKEN TO THE DEALER ON SIX OCCASIONS, BUT NOTHING WAS RESOLVED. *AK
VEHICLE WAS PARKED IN DRIVEWAY. THERE WAS A SLIGHT GRADE THAT WENT TO THE STREET. CONSUMER OPENED THE DRIVER'S SIDE DOOR, PUT LEFT FOOT ON THE CLUTCH, TURNED THE KEY, AND VEHICLE ROLLED BACKWARD. CONSUMER EXPECTED THE VEHICLE TO JILT FORWARD AND STALL WHEN FOOT WAS REMOVED FROM THE CLUTCH , BUT INSTEAD, IT JILTED, THEN SURGED FORWARD AT 25 MPH UP THE DRIVEWAY, DRAGGING THE CONSUMER. CONSUMER'S HANDS WERE STILL ON THE STEERING WHEEL. THE GAS PEDAL WAS NEVER DEPRESSED. VEHICLE WAS IN FIRST GEAR. VEHICLE CRASHED INTO THE HOUSE , BUT THE REAR WHEEL CONTINUED TO TURN. TWO INSURANCE ADJUSTERS CAME OUT AND INSPECTED THE DAMAGE. DEALERSHIP INDICATED THAT AFTER THE FRONTAL REPAIRS WERE PERFORMED, THEN THEY WILL INSPECT VEHICLE ATTEMPTING TO DUPLICATE THE FAILURE TO DETERMINE WHAT CAUSED THE ACCELERATION, AND THEN CORRECT THE PROBLEM.*AK
ALB LIGHT CAME ON SEVERAL TIMES THEN STAYED ON . DEALER HAD TO REPLACE ITEM THAT MAKES ANTI BRAKES WORK. I DO NOT FEEL SAFE IN VEHICLE. NOW WHEN I STOP SUDDENLY MY BRAKES LOCK AND I LEAVE TIRE MARKS. ALSO WHEN STOPPED AT LIGHT PEDAL WILL HOLD FOR A COUPLE OF SECONDS THEN GOES TO FLOOR. I NEED A VEHICLE I CAN TRUST BOTH ME AND MY HUSBAND ARE DISABLED VETERANS. ALSO I WOULD LIKE TO MAKE SUGGESTION: THE DRIVERS SEAT AFTER A PERSON ADJUSTS IT. THE LEVER ON SEAT RUBS ON CENTER CONSOLE WILL WEAR HOLE IN CONSUL. I BELIEVE THIS MAY BE A EASY FIX. JUST DOUBLE CHECK THAT NO MATTER WERE SEAT IS POSITIONED OR SIZE OF PERSON IT SHOULD NOT RUB CENTER CONSOLE.*AK
CRUISE CONTROL: WHEN ACTUATING THE ACCELERATE BUTTON THE VEHICLE SURGES EXCESSIVELY AS IF ONE WAS PUSHING THE GAS PEDAL ALL THE WAY TO THE FLOOR CAUSING A VERY DANGEROUS SITUATION. THIS IS A CONSISTANT PROBLEM THAT APPEARS TO HAVE NO RESOLUTION WITH THE DELER OR MANUFACTURER.*AK
CRUISE CONTROL ERRATIC BEHAVIOR, STALLING, EXCESSIVE FUEL CONSUMPTION UNDER STAGGERED AMOUNTS, SLUGGISHNESS. *JB
TL*THE CONTACT OWNS A 2004 NISSAN XTERRA. THE CONTACT HAS EXPERIENCED MULTIPLE FAILURES WITH THE BRAKING SYSTEM ON HER VEHICLE FOR THE LAST FIVE YEARS. WHILE DRIVING 10 MPH AND APPLYING THE BRAKES, THE VEHICLE JERKS AND CONTINUES TO PROCEED. IN ADDITION, THE BRAKES MAKE A LOUD GRINDING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURES. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP AND A TECHNICIAN DETERMINED THAT THE ABS WAS FAILING AND ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER FOR FURTHER INSPECTION. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE FAILURES COULD NOT BE DUPLICATED AGAIN. WHILE PULLING INTO THE DRIVEWAY, THE BRAKE SYSTEM FAILED. THE VEHICLE CRASHED INTO A TREE IN THE CONTACT'S YARD. THERE WERE NO INJURIES. THE VEHICLE WAS INSPECTED BY AN INSURANCE ADJUSTER, WHO DETERMINED THAT THE ABS FAILED. THE VEHICLE IS CURRENTLY BEING REPAIRED. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 90 AND CURRENT MILEAGE WAS 106,000.
Data synced from NHTSA on May 4, 2026