NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2017 Porsche Macan. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
WAS PULLING INTO A PARKING LANE, AT A SHOPPING CENTER WITH MY FOOT ON THE BRAKE, READY TO PUT THE VEHICLE IN PARK, WHEN THE CAR SUDDENLY FELT AS IF IT LOCKED DOWN BRAKES FAILED AND THE ENGINE ACCELERATED OUT OF MY CONTROL HEAD ON INTO ANOTHER VEHICLE PARKED ACROSS A DIVIDER. I HAD NO CONTROL OF STEERING OR BRAKES .. THE CAR FLASHED A POWER STEERING FAILURE.. AIRBAGS NEVER DEPLOYED, AND MY VEHICLE SUSTAINED OVER $8,000 IN DAMAGES. I HAD ASKED FOR DATA REPORT THAT PORSCHE EXTRACTED FROM MY CAR WITH NO RESPONSE.
IT TAKES WAY TOO MUCH BRAKE TRAVEL AT SLOW SPEEDS FOR THE BRAKES TO CONSISTENTLY START ENGAGING. THIS IS ESPECIALLY AN ISSUE IN PARKING SITUATIONS: GARAGE PARKING, PARKING LOTS, ETC.
THE CAR WAS PARKED IN THE GARAGE AND THE PANORAMIC ROOF WAS SUDDENLY SHATTERED WHILE I START TO DRIVE THE CAR ABOUT HALF MILE. AT FIRST, I THOUGH IT LOOKS LIKE IT WAS FROZE BUT THE GLASSES START TO FALL APART. THE CAR IS NEW, I JUST BOUGHT IT FOR 3 WEEKS WITH 700 MILES ON IT. NO STONES OR ROCKS EVER HIT THE SUNROOF.
I HAVE A 2017 PORSCHE MACAN AND SINCE HAVING THE CAR IN MY POSSESSION, THIS VEHICLE HAS A LONG BRAKE TRAVEL AND AT A FEW POINTS, I WAS NOT SURE THAT I WOULD BE ABLE TO STOP THE CAR ON TIME. FOR INSTANCE, WHILE APPROACHING A STOP SIGN, I BEGAN TO PUSH DOWN ON THE BRAKES ONLY TO APPLY ALL FORCE TO MAKE THE VEHICLE COME TO A FULL STOP-LUCKILY I WAS NOT ON A BUSY STREET BECAUSE I COULD NOT GET THE MACAN TO STOP BEFORE THE STOP SIGN. THE DISTANCE THE BRAKE PEDAL TRAVELS BEFORE THE BRAKES ACTUALLY ENGAGE IS VERY LONG. I AM QUITE DISAPPOINTED IN THE NEEDLESS EXTENT OF TRAVEL. MY VEHICLE IS CURRENTLY BEING SERVICED AT MANHATTAN MOTORCARS IN NEW YORK. WHEN INFORMING THE SERVICE CONSULTANT OF THIS ISSUE, I WAS LATER TOLD THAT "HE CANNOT RAISE THE PEDAL" AND LEFT IT AT THAT. ONE WOULD EXPECT MORE OUT OF PORSCHE CONSIDERING THE REPUTATION THEY TRY TO UPHOLD SO STRONGLY.
BRAKES ARE VERY SPONGY AND NEEDS TO BE PUMPED TO GET IMPROVED BRAKING. VERY RISKY IN SLOW SPEED DUE TO NO TIME/SPACE TO PUMP THE BRAKE. SEVERAL CLOSE CALLS DURING THE PAST FEW MONTHS. I TOOK THE CAR TO DEALER ON 5/15/17 TO CHECK. DEALER REPORT THAT THE BRAKES ARE NORMAL! I UNDERSTAND THAT ARE MANY COMPLAINTS BY THE MACAN OWNERS IN THE MACAN FORUM. PLEASE LOOK INTO THIS SAFETY ISSUE.
I HAVE A 2017 BASE. THE DISTANCE THE BRAKE PEDDLE TRAVELS BEFORE THE BRAKES ENGAGE SEEMS VERY LONG. ABOUT 1/2 WAY DOWN. THE BRAKES THEN WORK FINE. IF I PUMP THE BRAKE ONCE THE PEDDLE SEEM TO RISE TO AN ACCEPTABLE LEVEL AND THE BRAKES SEEM STRONGER. I TOOK IT TO PORSCHE AND THEY SAID THE BRAKES ARE FINE. THE ONLY TIME I HAVE EVER ENCOUNTERED THIS BEFORE IN OTHER CARS IS WITH AIR IN LINE OR BAD MASTER. HAS ANYONE ELSE HAD THIS PROBLEM ? IT TAKES EXTRA TIME FOR THE BRAKES TO ACTIVATE WHICH CAN LEAD TO AN ACCIDENT
PORSCHE MACAN HAS LONG BRAKE PEDAL TRAVEL. MANUAL SAYS ONE THING AND REALITY IS ANOTHER. I HAVE HAD CAR TO 2 DIFFERENT DEALERS AND BOTH SAY IT'S NORMAL-TRUST ME IT'S NOT AT ALL SATISFACTORY. IT'S JUST A MATTER OF TIME BEFORE I WILL HAVE AN ACCIDENT GOING INTO GARAGE. GOING UP SLIGHT INCLINE INTO GARAGE CAUSES CAR TO DOWNSHIFT AND ACCELERATE AND WITH LONG BRAKE TRAVEL RECEIPT FOR DISASTER. SAT IN 2019 MACAN TODAY AND BRAKE TRAVEL IS WHAT YOU WOULD EXPECT VERY LITTLE TRAVEL. IN CONCLUSION PORSCHE KNEW THEY HAD A PROBLEM IN 2017 AS IT IS NOW FIXED.
I HAVE A NEW 2017 PORSCHE MACAN AND HAVE NOTICED THAT THE DIGITAL SPEEDOMETER IS NOT ACCURATE. DEPENDING ON HOW FAST YOU ARE GOING THE VARIANCE IS UP TO 3 MPH OFF. THE ANALOG SPEEDOMETER IS VERY HARD TO DETERMINE YOUR SPEED BASED ON ITS DESIGN, HENCE THE DIGITAL ONE SHOULD BE 100% ACCURATE. HAVE YOU HEARD OF THIS ISSUE OR HAVE SEEN IT IN YOUR MACAN TESTING? I HAVE TAKEN TO DEALER AND THEY NOTICED IT AS WELL AND TESTED OTHER MACANS AND DID THE SAME THING. SO, DEALER IS SAYING THERE IS NOTHING THEY CAN DO AND SPEEDOMETER MEETS GOVERNMENT SPECS/GUIDELINES WITH TOLERANCES ALLOWED.
Data synced from NHTSA on May 4, 2026