2016 Porsche Panamera Complaint Log

The contact owns a 2016 Porsche Panamera. The contact received a phone call and was notified of NHTSA Campaign Number: 22V656000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The dealer notified the contact of the recall and confirmed that parts were not yet available. The manufacturer was made aware of the issue and referred him to several dealers for assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

The contact owned a 2016 Porsche Panamera. The contact stated that while driving at 2 MPH and while the contact attempted to make a right turn when the brake pedal was depressed, the brakes failed to engage inadvertently. The steering column also became inoperable. The vehicle would not stop and the steering column would not turn, which resulted in an accident. The vehicle was towed to the dealer, and a police report was filed; however, the vehicle was not diagnosed or repaired. The vehicle was declared a total loss by the Allstate Insurance Adjuster. The contact stated that he had previously experienced brake failure while driving the vehicle and had taken the vehicle to the dealer for servicing, but the dealer could not diagnose the failure at either visit. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 60,000.

I HAVE ALMOST COLLIDED IN SEVERAL INSTANCES DUE TO THE REAR BACKUP CAMERA. IT IS ALMOST USELESS AFTER PORSCHE AUTHORIZED DEALER REPAIR. IT IS NOW A DEFECTIVE BACK UP CAMERA. DEALER SAID WHEN THEY REPAIRED REAR OF MY VEHICLE THEY DID A SOFTWARE UPDATE AND THE REAR CAMERA UPDATE CAUSED THE VISIBILITY TO DRAMATICALLY DECREASE. THERE IS NO FIX OR RESOLUTION SO I HAVE A BACK UP CAMERA THAT IS LIMITED TO VIEWING MY LICENSE PLATE AND THE GROUND BENEATH IT. SO LIMITED AS TO BE ESSENTIALLY USELESS AND IS DANGEROUS TO OPERATE. NEAR MISSED REAR COLLISIONS DUE TO THE DEFECT. WHEN I BACK UP, I CANNOT SEE DUE TO DESIGN OF VEHICLE AND DESIGN OF BACK UP CAMERA. I CANNOT SEE THINGS IN THE REAR OF MY VEHICLE. I HAVE ALMOST MISSED OTHER CARS AND OBJECTS WHEN MOVING BACKWARD DUE TO LACK OF VISIBILITY. FAR INFERIOR VIEW TO PRIOR VIEW BEFORE I BROUGHT IT IN AS WELL AS BY COMPARISON TO OTHER VEHICLES IN SAME CLASS.