2015 Ram 1500 Tires & Wheels Problems

' THE TRUCK WAS RETURNED 9/20/2019 WITH THE DIPSTICK SITTING OUT UNDER THE HOOD, THE ENGINE COVER NOT ON, WITH A SCRATCH ON THE LEFT FENDER, SCRATCHES ON EACH SIDE OF THE BUMPER, WRONG TIRES AND RIMS, MY RIGHT FRONT LIGHT AND BLINKER ARE NOT WORKING, AND MY TRUCK HAS GREASY HAND PRINTS ALL OVER IT. TO RESOLVE THIS PROBLEM, I WOULD LIKE YOU TO REFUND THE $306.04 FOR THE COOLANT FLUSH(DONE), REPAIR THE SCRATCHES ON THE BUMPER AND FENDER,FIX THE HEADLIGHT AND RETURN MY ORIGINAL TIRES AND RIMS. WHEN I FIRST LEARNED OF THIS PROBLEM, I CONTACTED CHRIS DOOLEY AT BOERNE DODGE 9/21/2019, AND WAS TOLD THAT THEY WOULD REFUND $306.04, REPAIR THE SCRATCHES AND HEADLIGHT(BOERNE SAYS THESE ARE COMPLETE). I BELIEVE THAT THIS RESPONSE IS UNFAIR BECAUSE I NEED MY CORRECT TIRES.. I PURCHASED THIS VEHICLE FROM BOERNE DODGE ON 5/17/2019 SO THEY SHOULD HAVE RECORDS OF THE TIRES THAT WERE ON THE TRUCK. MY VEHICLE CHECKUP REPORT FROM BOERNE DODGE ON 8/8/2019 SAYS MY TIRES WHERE AT 8/32 AND I HAD A COURTESY TIRE CHECK FROM FIRESTONE SHOWING THE RIGHT FRONT TIRE IS 6/32, LEFT FRONT IS 4/32 AND THE REAR TIRES ARE AT 11/32 (BRAND NEW). FIRESTONE STATED THAT IN LESS THAN 1,000 MILES THERE IS NO WAY MY TIRES WENT FROM 8/32 TO 6/32 LET ALONE 4/32. ALSO, WOULD ONE OF YOUR USED TRUCKS BE SOLD WITH TIRE TREADS THAT DIFFERENT? THE DIFFERENCE IN THESE TREADS CAN CAUSE DAMAGE TO THE VEHICLE'S DIFFERENTIALS AND/OR VISCOUS COUPLINGS. FIRESTONE ALSO SAID THAT THE BRAKE DUST ON THE FRONT TIRES WOULD NOT HAVE OCCURRED WHEN THE ENGINE WAS BEING REPLACED WHICH IAS STATE BY THE MANAGER OF YOUR SERVICE DEPARTMENT ON 9/23/2019 WHEN I WENT TO ADDRESS THE ISSUES ABOVE. I HAVE ALSO SPOKEN TO ANOTHER CHRYSLER DEALER AND THEY SAID THE TWO FRONT TIRES ARE REMOVED WHEN AN ENGINE IS REPLACED. AT THE TIME OF MY TRUCKS REPAIR THERE WERE 3 OTHER TRUCKS WITH THE SAME ISSUE. I AM SURE MY TIRES AND ANOTHER TRUCKS WERE SWITCHED.

WHILE WORKING ON MY TRUCK, I LEFT 1 BOX SITTING BESIDE THE PASSENGER REAR TIRE. I SMELLED SOMETHING BURNING AND JUST THOUGHT SOMEONE HAD A FIREPLACE BURNING. MY SON CAME OUT AND ASKED ME WHY THE BOX WAS SMOKING. THE SUN REFLECTING FROM THE CHOME WHEEL CAUSED THE BOX TO CATCH ON FIRE. THIS OCCURRED ON 8 APRIL 2018 IN PASADENA, MD AT APPROX. 5 P.M. WILE THIS IS NOT A VEHICLE SPECIFIC ISSUE, IT SHOULD BE ADVISED TO OTHERS TO BE AWARE OF THE FIRE POTENTIAL CAUSED BY THE SUN REFLECTING FROM THE CHROME ON A VEHICLE.

NOTICED DURING MY FIRST OIL CHANGE AT APPROX 1580MILES THAT BOTH FRONT WHEEL HUB BEARINGS WERE LEAKING GREASE. I DID NOT THINK MUCH OF IT AT THE TIME, CLEANING IT. AFTER APPROX 6000 MILES OR SO, I CHECKED THE FRONT TWO HUB WHEEL BEARINGS AND AGAIN THERE WAS SEEPAGE OF BEARING GREASE COMING OUT OF THE WHEEL HUB SEAL. CLEANED IT AGAIN. I LAST CHECKED AT APPROX 12000 MILES AND THERE WAS LITTLE RESIDUE STILL EMITTING FROM BOTH FRONT WHEEL HUB BEARINGS. I CHECKED FOR WHEEL PLAY BY RAISING FRONT OFF THE GROUND AND HOLD 9.15 AND 12.30 POSTITIONS BUT NO PLAY WAS NOTED. CONCERNED THAT BOTH WHEEL HUB BEARINGS WERE DEFECTIVE FROM NEW SINCE THEY LEAKED FROM NEW. I AM ASSUMING THE NEXT STEP WOULD BE PLAY AND WOBBLE ONCE THE FRONT HUBS FAIL, THEN EVENTUALLY FRONT WHEELS FALLING OFF.

PURCHASED BRAND NEW DODGE 1500. HEADLIGHTS FLICKER WHEN ON (GO ON AND OFF) DEALERSHIP STATED IT HAS SEEN THE SAME ISSUE ON DIFFERENT DODGE RAM TRUCKS SAME AND DIFFERENT YEARS. ALSO TIRES HAVE BEEN WEARING EXTREME. WARRANTIED ONCE BUT ISSUE CONTINUES TO OCCUR. WARRANTIED 2ND TIME 3 OF 4 TIRES NOW TRUCK PULLS DRASTICALLY LEFT INTO OTHER LANEA OF TRAFFIC. HAVE CONTACTED DODGE/CHRYSLER NUMEROUS TIMES WITH NO RESOLVE. NUMEROUS COMPLAINTS AND DOCUMENTATION ON FILE WITH CHRYSLER AND DODGE DEALERSHIP. HAVE HAD NUMEROUS ENCOUNTERS BOTH IN PERSON AND ON PHONE.