2017 Ram 1500 Complaint Log

THE TAILGATE WILL OPEN AT RANDOM INTERVALS (4 TIMES IN THE PAST 2 WEEKS) WHILE THE VEHICLE IS IN MOTION. THE SOURCE OF THE ISSUE IS THE LOCK ACTUATOR ON THE TAILGATE HANDLE.

WHILE DRIVING THE RADIO (U CONNECT) KEEPS SHUTTING OFF AND LOSING SIGNAL

ON RANDOM OCCASIONS THE TAIL GATE WILL FALL OPEN WHILE THE VEHICLE IS IN OPERATION. I HAVE SPOKEN WITH OTHER RAMM OWNERS AND THE PROBLEM SEEMS TO EFFECT THE 2017 AND 2018 RAM TRUCKS. I HAVE INSPECTED AND INVESTIGATED THE POTENTIAL PROBLEM...I DO NOT SEE AN IMMEDIATE PROBLEM, THERE ARE SEVERAL ONLINE BLOGS AND DISCUSSION THREADS OF THIS PROBLEM. I BELIEVE THIS TO BE A SAFETY ISSUE THAT THE MANUFACTURER SHOULD WORK TO RESOLVE AND OFFER A SOLUTION TO ALL OWNERS. I AM RELUCTANT TO HAUL ITEM IN THE BED OF MY TRUCK DUE TO THIS DEFECT AS THE RISK OF SOMETHING FALLING OUT AND POTENTIALLY INJURING ANOTHER MOTORIST. I DID PURCHASE THIS VEHICLE USED WITH SEVERAL MILES ALREADY ON THE VEHICLE , I SUPPOSE THAT THE PREVIOUS OWNER HAD THE PROBLEM BUT WAS UNCERTIAN OF HOW TO RESOLVE THE PROBLEM.

CONCERN #1: INTERMITTENTLY, UPON INITIAL START UP, THE ENGINE MAKES A LOUD CLATTERING NOISE AS IF IT HAS NO OIL IN IT. THE DEALERSHIP WAS ABLE TO DUPLICATE THE CONCERN ONCE BUT IT IS NOT BAD ENOUGH TO REPAIR. CONCERN #2: WHILE COMING TO A SLOW ROLLING STOP (AS IF COMING TO A KNOWN STOP SIGN) THERE IS A HARD BANG/CLUNK JUST BEFORE GETTING TO A COMPLETE STOP, IT FEELS LIKE YOU ARE BEING HIT IN THE REAR BY ANOTHER CAR. AS YOU SLOWLY ACCELERATE IT BANGS/CLUNKS AGAIN HARD. THE BANG CAN BE FELT AND HEARD, AND ONLY HAPPENS ON SLOW STOPS, NOT WHEN YOU HAVE TO STOP QUICKLY. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP FOR THE THIRD TIME REGARDING THIS SAME CONCERN. THE DEALERSHIP REPROGRAMMED THE TRANSMISSION AND A TRANSMISSION VALVE BODY WAS REPLACED BUT IT HAS NOT FIXED THE CONCERN. THIS BANG IS SO BAD THAT IT IS HARD THAT I FEAR DRIVING IT IN STOP AND GO TRAFFIC.

DSD

THIS COMPLAINT IS FOR THE GOODYEAR TIRES THAT CAME ON MY 2017 DODGE RAM 1500. TIRE IS GOODYEAR WRANGLER SA-R. TIRE SIZE IS 275/60R20. I WAS DRIVING THROUGH PA ON THE WAY TO NY DRIVING A LITTLE OVER THE POSTED SPEED LIMIT (70MPH) WHEN THE FRONT DRIVERS SIDE TIRE BLEW OUT WITH NO WARNING. ONLY 5700 MILES ARE ONE THESE TIRES AND I WAS ABOUT 3 HOURS INTO A 6 HOUR DRIVE WITH CLEAR AND COOL WEATHER CONDITIONS. THERE WAS NO ALERT FROM TIRE PRESSURE SENSOR STATING THEY AIR WAS LOW. THERE WAS A LOUD BANG AND IT PULLED HARD TO THE LEFT INTO THE LEFT LANE... THANKFULLY NO OTHER VEHICLES WHERE IN THAT LANE. AT THAT SPEED IT COULD'VE EASILY BEEN A CRASH WITH FATALITIES. I'VE SEEN SIMILAR COMPLAINTS ABOUT THIS SAME TIRE DOING THE SAME THING BUT GOODYEAR WON'T DO ANYTHING UNLESS THEY GET A CERTAIN AMOUNT OF COMPLAINTS ABOUT THIS. THIS SHOULD NOT HAPPEN AT 5700 MILES UNLESS AN OBJECT WAS STRUCK WHICH IS NOT THE CASE.

TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING THE VEHICLE, THE CONTACT WAS MADE AWARE THAT THE HEADLIGHTS AND REAR PASSENGER SIDE TAIL LIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO ELMWOOD CHRYSLER DODGE JEEP RAM (LOCATED AT 625 TAUNTON AVE, EAST PROVIDENCE, RI 02914, (410) 438-0400) WHERE IT WAS DIAGNOSED THAT THE BOLTS OF THE REAR AND FRONT PASSENGER SIDE HEADLIGHT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN BACK NUMEROUS TIMES TO THE SAME DEALER. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND HAD IT TOWED TO PRIORITY CHRYSLER DODGE JEEP RAM OF SALISBURY (LOCATED AT 158 ELM ST, SALISBURY, MA 01952, (978) 961-3300) WHERE IT WAS DIAGNOSED THAT THE BATTERY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 57196259. THE APPROXIMATE FAILURE MILEAGE WAS 14,900.

TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING 65 MPH, THE VEHICLE VEERED TO THE RIGHT WITHOUT WARNING. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND STRUCK A GUARDRAIL. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE TIRE DETACHED COMPLETELY AND THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED MINOR INJURIES AND BRUISING. THE FRONT AND REAR PASSENGERS SUSTAINED MINOR BRUISING THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE DEALER WAS NOT CONTACTED FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

BOUGHT A BRAND NEW RAM 1500 CREW CAB SPORT NIGHT ESPECIAL EDITION. AT 3,332 MILES THE ENTIRE TRUCK WAS REPAINTED DUE TO RUST COMING THROUGH THE PAINT AND PAINT DEFECT BUBBLES UNDER PAINT AND DIRT , FRONT BUMPER PLATE BRACKET FIX DUE TO HOLES BEEN DRILLED TO BIG, AND FRONT PASSANGER SIDE LIGHT WAS ALIAGNED WITH THE BODY SINCE THERE WAS A GAP AND NOT INSTALLED CORRECTLY. I TOOKED MY TRUCK BACK TO THE DEALER TO PAINT 6 BOLTS THAT WEREN'T PAINTED AND TO REPLACE THE DRIVER SIDE( MOPAR CHRYSLER RAM ) STEP BAR DUE TO GETTING RUSTED . THIS HAPPENED AT 5,894 MILES . NOW AT 6,700 MILES I WILL BE TAKING MY TRUCK BACK TO THE DEALER DUE TO RUST SHOWING ON BOLTS AND REAR BUMPER.

WHEN PARKING AT A HILL YOU DRIVE AWAY AND THE TAILGATE OPENS UP. THEN AS I'M GETTING OUT OF MY DRIVEWAY WHICH IS NOT ON A HILL IT DID THE SAME THING. IT OPENS AND CAUSES IT TO SLAM DOWN.

TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING 70 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE FAILED TO ACCELERATE PAST 30 MPH. TRI-LIVES MOTORS (180 STATE HWY F, BRANSON, MO 65616, (417) 334-7543) DIAGNOSED THE VEHICLE AND FOUND CODE NUMBERS: P0299 (SUPERCHARGER UNDERBOOST) AND P2459 (DIESEL PARTICULATE FILTER REGENERATION FREQUENCY). THE CODES WERE RESET AND THE MASTER AIR FLOW WAS REPLACED. THE CONTACT WAS INFORMED TO DRIVE THE VEHICLE. AFTER DRIVING 100 MILES, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED THE SAME DEALER AND WAS INFORMED TO DRIVE THE VEHICLE AND TAKE IT TO A NEARBY DEALER IF IT LOST POWER. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER FOR DIAGNOSTIC TESTING AND THE SAME CODES APPEARED. THE TECHNICIAN RESET THE CODE AND INFORMED THE CONTACT THAT THERE WAS NO REMEDY. THE VEHICLE WAS TAKEN TO CORWIN DODGE OF SPRINGFIELD (LOCATED AT 1025 W SUNSHINE ST, SPRINGFIELD, MO 65807, (417) 862-9272) FOR A BUYBACK. A MASTER AIR SENSOR WAS REPLACED, BUT THE VEHICLE WAS STILL NOT REPAIRED AND REMAINED AT THE DEALER. THE CONTACT STATED THAT THE FAILURE RECURRED EVERY MONTH SINCE THE VEHICLE WAS PURCHASED. THE VEHICLE WAS TAKEN TO SEVERAL UNKNOWN DEALERS IN DIFFERENT STATES WHERE THE CODES WERE RESET; HOWEVER, THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 58629945. THE APPROXIMATE FAILURE MILEAGE WAS 155,000.

TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE STATIONARY, THE VEHICLE ROLLED BACKWARDS IN THE PARK POSITION. THE FAILURE RECURRED ON ANOTHER OCCASION. THE VEHICLE WAS TAKEN TO FAYETTEVILLE DODGE IN FAYETTEVILLE, NEW YORK 13066, BUT THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT WAS ABLE TO RECORD THE FAILURE ON VIDEO AND SUBMITTED THE VIDEOS TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000.

ON MARCH 2, 2018, AS I WAS STOPPED ON A HIGHWAY FOR A CAR IN FRONT OF ME STOPPED, WITH HIS BLINKER ON AND WAITING TO TURN IN A DRIVEWAY, I WAS REAR-ENDED BY SOMEONE DOING APPROX. 50 TO 55 MPH. ON IMPACT, MY DRIVER'S SEAT BROKE CAUSING ME TO LAY FLAT, RIPPING MY GRIP OFF THE STEERING WHEEL AND THEN GOING INTO ON COMING TRAFFIC WHICH CAUSED ME TO HEAD ON COLLIDE WITH A CHEV. AVALANCHE TOTALING ALL THREE VEHICLES. I INJURED MY NECK, LOWER AND MIDDLE BACK. ALSO, BRUISED MY SHOULDER, RIBS AND UPPER ARM. I HAVE TWO CONCERNS. I BELIEVE THERE SHOULD BE BETTER TESTING OF REAR-END COLLISIONS. I BELIEVE IF MY SEAT WOULD NOT HAVE BROKE, I WOULD HAVE STAYED IN CONTROL OF MY VEHICLE POSSIBLY PREVENTING MY TRUCK GOING INTO ONCOMING TRAFFIC. ALSO, MY BACK AND NECK WOULD NOT HAVE RECEIVED AS MUCH WHIPPING MOTION CAUSING MY INJURIES. MY SECOND CONCERN IS THE AIRBAGS NOT DEPLOYING IN THE HEAD ON COLLISION. THE AVALANCHE'S AIRBAGS DEPLOYED BUT MINE DID NOT. I WROTE CHRYSLER AN EMAIL REPORTING THE INCIDENT AND MY CONCERNS. THEY APPOINTED BOSCH EAA TO INVESTIGATE IT THE INCIDENT AND INSPECT MY TOTALED TRUCK AND REVIEW THE DATA FROM MY VEHICLE'S COMPUTER. BOSCH HAS TOLD ME THEY SENT THE INVESTIGATION REPORT TO CHRYSLER TO REVIEW AND THEY WILL RESPOND TO ME WITHIN THE NEXT TWO WEEKS. I BELIEVE MORE STRICTER TESTING SHOULD BE DONE AND SEATS SHOULD BE IMPROVED TO AVOIDED SEATS BREAKING IN COLLISIONS CAUSING INJURY AND DEATH TO FRONT AND REAR PASSENGERS. THESE ARE THE REFERENCE NUMBERS TO MY CASE WITH CHRYSLER. I HAVE A LOT OF PICTURES OF THE ACCIDENT SCENE AND VEHICLES IF NEEDED. THANK YOU. REFERENCE NUMBER: [XXX] EMAIL CASE NUMBER: [XXX] *TT *CN INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

MY TAILGATE ON MY PICK-UP FALLS OPEN RANDOMLY. SUPPOSEDLY THE LOCK MECHANISM HAS A TAB THAT IS PRONE TO BREAK OFF WHEN THE TAILGATE LOCKS AUTOMATICALLY WITH THE DOOR LOCKS. THIS CAUSES THE MECHANISM TO ENGAGE TO OPEN AND THE TAILGATE FALLS OPEN RANDOMLY. THIS COULD BE CATASTROPHIC IF I AM HAULING SOMETHING ON THE HIGHWAY AND THE TAILGATE FLIES OPEN SPILLING THE LOAD ON THE HIGHWAY. SHOULD BE A RECALL FOR SAFETY.

THE VEHICLE JUMPS (BUMPS) WHEN COMING TO A COMPLETE STOP AND THE VEHICLES TRANSMISSION IS IN DRIVE MODE. IT DOES THIS ALSO WHEN RELEASING THE BRAKE FROM A COMPLETE STOP WITH THE TRANSMISSION IS IN DRIVE. THIS HAPPENS WHEN STOPPING OR TAKING OFF FROM STOP LIGHTS OR STOP SIGNS OR IN GENERAL STOPS OR DRIVING OFF. I DON'T WANT IT TO BE AN INCIDENT IN THE FUTURE. I DON'T WANT IT TO GET WORST AND CAUSE AN INCIDENT BY RUNNING INTO A VEHICLE IN FRONT OF ME OR A PEDESTRIAN.

ON 1/29/18 AT 6:30 AM I WAS IN A HEAD ON COLLISION WITH AN 18 WHEEL SEMI TRUCK AND MY AIR BAGS FAILED TO DEPLOY. THIS OCCURRED ON INTERSTATE I75 NORTHBOUND NEAR EXIT 98. IN MOTION . MSP REPORT NUMBER 21-1259-18. THE FRONT END OF MY TRUCK WAS HIT VERY HARD. *TT *CN

2017 RAM 1500 - VEHICLE'S ELECTRONIC CONTROLLED LOCKING TAILGATE FAILS TO SECURE WHEN VEHICLE IS PUT IN MOTION ALLOWING TAILGATE TO FALL OPEN WHILE VEHICLE IS IN MOTION. VEHICLE WAS PURCHASED WITH 14K MILES AND CURRENTLY HAS 23K MILES. TAILGATE HAS FALLEN ON 9 OCCASIONS IN THE 6 MONTHS/9K MILES I HAVE OWNED THE VEHICLE. ALSO POTENTIAL TO OCCUR WHILE VEHICLE IS PARKED. FIAT-CHRYSLER WAS CONTACTED ON 24 JANUARY 2018 AND AFFIRMED THEY HAVE NO TECHNICAL SERVICE BULLETINS (TSBS) OR RECALLS ON THIS ISSUE TO DATE. HOWEVER, INTERNET RESEARCH REVEALED "NUMEROUS" COMPLAINTS IN FORUMS AND VIDEOS ON THIS OCCURRING ON 2013 - 2017 MODELS. SOME COMPLAINANTS INDICATE DEALERSHIPS NOT AWARE OR UNABLE TO DEDUCE CAUSE. FURTHER INTERNET RESEARCH INDICATES A FAULTY TAILGATE ACTUATOR ASSEMBLY, (A METAL TAB ON ASSEMBLY WHICH SERVES AS A LEVER-STOP WHICH ALLOWS TAILGATE TO SECURE IS BREAKING OFF OF ASSEMBLY PLATE AND PREVENTING FULL ENGAGEMENT OF THE LOCKING MECHANISM BETWEEN TAILGATE AND BED). SOME COMPLAINTS REVIEWED ONLINE INDICATE DEALERS REPLACED LOCKING TAILGATE ACTUATOR ASSEMBLY (IN APPLICABLE CASES, UNDER MFR WARRANTY) AND THE MATTER WAS RESOLVED. PROBLEM CREATES POTENTIAL FOR LOSING CARGO WHILE IN MOTION, FALLING TAILGATE STRIKING A PERSON, CAUSING STRUCTURAL DAMAGE, OR, BEING SUCH A VOLATILE OCCURRENCE DUE TO WEIGHT OF TAILGATE, ALARMING AN UNSUSPECTING DRIVER DIVERTING ATTENTION, CAUSING PANIC AND POSSIBLE ACCIDENT. FIAT-CHRYSLER CUSTOMER SERVICE REP RECOMMENDED ON 25 JANUARY 2018, THAT I, AS THE CUSTOMER, FILE A COMPLIANT WITH NHTSA.

MY TRUCK ROLLED 6 FOOT BACKWARDS IN MY DRIVEWAY. THE VEHICLE HAD BEEN PARKED AT 9 PM THE PREVIOUS EVENING AND AT 10:56 THE TRUCK BEGAN TO ROLL IT TOOK ALMOST A MINUTE AND ROLLED APPROXIMATELY 6 FEET IN REVERSE. THE TRUCK WAS IN PARK LOCKED AND EMPTY. I HAVE A VIDEO FROM MY HOME SECURITY CAMERAS SHOWING THIS. THE RESPONSE I GOT BACK FROM MY DEALER SAID THAT I SHOULD BE SURE TO APPLY THE PARKING BRAKE.

THIS VEHICLE HAS TERRIBLE PEDAL LAG. WHEN I PRESS THE ACCELERATOR, THERE IS A 2-6 SECOND LAG RESPONSE TO ACCELERATE. WHILE MOVING FORWARD AND PRESSING THE ACCELERATOR, WHEN THE LAG CATCHES UP TO THE ACCELERATOR IT'S LIKE IT KICKS INTO HIGH GEAR (JERKS) AND ADVANCES. TAKING OFF FROM A STOPPED POSITION IS THE WORSE BECAUSE IT'S FRIGHTING - YOU DON'T KNOW HOW LONG THE LAG WILL TAKE TO RECOVER. WHEN IN MOTION AT HIGHWAY SPEED AND ACCELERATING TO PASS SOMEONE, THE LAG DOES THE SAME THING. IT HAPPENS ALL THE TIME, UNLESS YOU ACCELERATE VERY SLOWLY, AND KEEP YOUR SPEED SLOW. I'VE DRIVEN THIS TRUCK FOR 13 MONTHS NOW. THE DEALER SAID THE PROBLEM WILL GO AWAY AS YOU DRIVE IT ..WELL, IT HASN'T.

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT THE DRIVER BLACKED OUT WHILE DRIVING APPROXIMATELY 45 MPH AND CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED MINOR INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000. *BF *TR

TL* THE CONTACT OWNS A 2017 RAM 1500. WHEN THE CONTACT ATTEMPTED TO ROLL DOWN THE DRIVER SIDE WINDOW, IT DERAILED AND CAME OFF TRACK. THE CONTACT STATED THAT THE FAILURE ONLY OCCURRED DURING ICY WEATHER. THE VEHICLE WAS TAKEN TO DAVE DENNIS CHRYSLER JEEP DODGE RAM (4232 COLONEL GLENN HWY, DAYTON, OH 45431) WHERE THEY REPLACED THE CLIPS ON THE WINDOW ON FOUR DIFFERENT OCCASIONS. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 12,000. *TT*JB

I SENT A COMPLAINT TO YOU ON MY VEHICLE LAST YEAR IN THE SUMMER ABOUT THE TRANSMISSION ELECTRONIC SHIFTER JUMPING OUT OF DRIVE AND GOING INTO REVERSE WHILE MOTIONLESS RESULTING IN AN ACCIDENT. I TOOK THE VEHICLE TO THE DEALER AND THEY SAID "NO PROBLEMS". I HAVE SINCE EXPERIENCED SEVERAL INCIDENTS OF THE SHIFTER JUMPING OUT OF DRIVE AND ALSO NOT MOVING, JUST REVVING WHEN YOU PUT IT IN DRIVE UNLESS YOU RESIFT. I HOPE I CAN REMEMBER NOT TO TRUST THE SHIFTER OTHERWISE IT COULD RESULT IN FURTHER DAMAGER, BODILY INJURY OR EVEN DEATH. WHEN IT FIRST HAPPENED TO ME, HAD I NOT HAVE JUMPED BACK IN THE TRUCK AFTER I HAD SHIFTED IT TO PARK AND GOT OUT, I WOULD HAVE BEEN KNOCKED DOWN BY THE DOOR AND RUN OVER BY THE FRONT WHEELS. AGAIN I JUST WANT TO STATE THAT THE JUMPING OUT OF PARK HAPPENED SEVERAL TIMES BEFORE AND AFTER THE INCIDENT. I HAVE REPORTED IT TO THE DEALER, AS I SAID AND I HAVE THE INFO ON A RO. WHEN I REPORTED IT TO DODGE THERE WERE A LITTLE EVASIVE WHEN I ASKED ABOUT RAM TRUCKS HAVING A RECALL, THE REPRESENTATIVE JUST SAID "THE RECALLS ARE VIN SPECIFIC AND THERE ARE NO RECALLS ON THAT VIN". I WAS TOLD TO GO TO A DEALER TO HAVE IT CHECKED.

WHEN UNDER ACCELERATION IN ANY GEAR, FROM 2000 TO 2500 RPM THERE IS A BUZZY FEELING VIBRATION IN THE FLOOR, GAS PEDAL AND STEERING WHEEL. TAKEN VEHICLE TO 2 SEPARATE DEALERS WHO CLAIM "NORMAL CHARACTERISTIC", HOWEVER THIS ISSUE DID NOT START OCCURING UNTIL THE VEHICLE HAD ABOUT 1000 MILES ON IT.

TL* THE CONTACT OWNS A 2017 RAM 1500. WHEN THE TEMPERATURE WAS BELOW 30 DEGREES, THE RPMS INCREASED TO APPROXIMATELY 1,100 WITHOUT WARNING. THE VEHICLE WAS TAKEN TO RUSSELL BARNETT FORD (4055 TULLAHOMA HWY, WINCHESTER, TN 37398) WHERE IT WAS DIAGNOSED THAT THE FLASH SYSTEM NEEDED TO BE RESET AND THE THROTTLE BODY NEEDED TO BE REPLACED. ADDITIONALLY, THE DEALER INSTALLED AN AMBIENT TEMPERATURE SENSOR. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OPENED CASE NUMBER: [XXX]. THE CONTACT WAS REFERRED TO A RESOLUTION TEAM. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 92,003. *BF INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHILE DRIVING VEHICLE WHEN COMING TO A STOP AT SPEEDS OF 15-65 MPH. THE STEERING WHEEL SHAKES AND IT SEEMS AS IF THE TRUCK DOESN'T WANT TO STOP. I WAS TOLD THIS IS DUE TO THE ROTORS WARPING. IF THIS HAPPENS TO A DODGE / RAM PICKUPS THEY SHOULD PROBABLY UPGRADE THE DISCS AND PADS FOR BETTER STOPPING AND STABILIZING.

1) Driver's side front door seal does not seal. This allows water to run down the door trim and into the dashboard. 2) Rear sliding window allows water to enter the cab. Sometimes this window sticks and will not open/close. I have reported these issues to my local dealer. They checked the issues, but deny the problems.

WE BOUGHT A 2017 RAM 1500 ON APRIL 29, 2017. ON DEC 20, 2017, WE TOOK OUR TRUCK TO CARMAN DODGE AND WAS TOLD THAT WE NEEDED A WHOLE NEW WIPER UNIT (WIPER ASSEMBLY UNIT). THIS WAS NOT COVERED UNDER OUR WARRANTY. WE HAD THE TRUCK FOR LESS THAN 8 MONTHS. PLEASE EXPLAIN TO ME HOW THIS PIECE OF STEEL WOULD BREAK AND NOT BE COVERED UNDER MY WARRANTY. I WAS TOLD THE PART WAS "BROKEN" AND IT'S NOT A DEFECT. AFTER SPENDING AN HOUR ON THE PHONE WITH CHRYSLER, THEY STILL REFUSE TO COVER THIS. I HAD TO PAY $390 FOR THIS NEW PART/INSTALLATION. IT'S BEYOND ME HOW THIS IS NOT CONSIDERED A DEFECT AND WHY THIS WOULD NOT BE COVERED UNDER MY WARRANTY.

HEAD ON COLLISION WITH BOTH CARS IN MOTION. OTHER VEHICLE (LEXUS SEDAN) RAN RED LIGHT AT 20 MPH ON CITY STREET AND TURNED INTO INTERSECTION, CAUSING HEAD ON COLLISION WITH DODGE RAM TRUCK TRAVELING AT 30 MPH. AIR BAGS DID NOT DEPLOY IN DODGE RAM AND DRIVER AND PASSENGER HIT DASHBOARD. INJURIES RESULTED. AIR BAGS DID DEPLOY IN LEXUS. BOTH VEHICLES DAMAGED TOO BADLY TO BE DRIVEN AND REQUIRED TOWING. ## VIN PASSED ## DODGE RAM 1500 2017 ##

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT THE VEHICLE WAS PARKED IN A DRIVEWAY ON A SLIGHT INCLINE WITH THE PARKING BRAKE ENGAGED, THE VEHICLE ROLLED BACKWARDS AND STRUCK A TREE. THE VEHICLE WAS NOT TAKEN TO THE DEALER; HOWEVER, SOUTHERN MAINE MOTORS IN SACO, MAINE WAS CONTACTED BY PHONE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS REPAIRED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.

POWER STEERING MOTOR FAILURE WHILE DRIVING. STEERING WHEEL WOULD LOCK WHILE TURNING AND IN MOTION AT CITY SPEEDS - LESS THAN 45MPH. HIGHWAY SPEEDS ~70 MPH. TOTAL INTERMITTENT LOSS OF VEHICLE CONTROL WHILE IN MOTION. ENGINE WOULD SHUT OFF MOMENTARILY, LOSS OF ALL ELECTRICAL SYSTEMS, TRANSMISSION WOULD NOT SHIFT, STEERING WHEEL WOULD LOCK.

TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING 55 MPH, THE VEHICLE BEGAN TO HESITATE AND LOSE POWER. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO PARK ON THE SIDE OF THE ROAD AND RESTART THE VEHICLE WITHOUT AN ISSUE. THE CONTACT CALLED MULTIPLE UNKNOWN LOCAL DEALERS REGARDING THE FAILURE AND WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 252,000.

VEHICLES REVERSE PARKING ASSIST SENSOR FAILED CREATING A BACKING HAZARD. WHILE BACKING ALMOST HIT SOMEONE. DEALER STATED SENSORS NEEDED TO BE WIPED CLEAN. THE PARKING ASSIST FRONT AND BACK FAIL IN FREEZING WEATHER WHEN MOISTURE GETS IN THEM. THEY WERE TOTALLY CLEAN AND JUST USE THIS AS EXCUSE. ALSO KEY FOB AND KEYLESS START FAILED. ALL FAILURES WERE CAPTURED ON VIDEO AND DEALER STATES UNABLE TO DUPLICATE CONCERN.

HAD BEEN EXPERIENCING TRANSMISSION WARNING LIGHTS BUT ENGINE DIDN'T PRODUCE ANY CODES.I TOOK TO 2 DIFFERENT DEALERS AND THEY SAID NOTHING WE COULD DO ABOUT SENSOR PROBLEMS UNTIL CODE APPEARS. WHILE DRIVING AT NIGHT ABOUT A HALF MILE FROM HOME MY TRUCK SHUT DOWN. MY ENGINE TURNED OFF AND LOST MY STEERING,LIGHTS,AND DASH LIGHTS. THE ONLY THING THAT REMAINED ON WAS THE FULLY ILLUMINATED 8' RADIO COMMAND CENTER AND GEAR SELECT KNOB.THE SATELLITE RADIO REMAINED PLAYING BUT COULDN'T ADJUST VOLUME. I LUCKILY PULLED TO SIDE OF ROAD. I COULDN'T RESTART VEHICLE TO MOVE IT. I THEN TOOK MY KEY FOB AND LOCKED AND OPENED THE TRUCK.THE LIGHTS FLASHED AND WAS ABLE TO RESTART VEHICLE TO MOVE. I IMMEDIATELY CALLED ROADSIDE ASSISTANCE TO HAVE IT TOWED TO DEALER. DURING THE TIME OF TURNING VEHICLE BACK ON THE DASH DISPLAYED A CHECK ENGINE LIGHT. I THEN RECEIVED A VEHICLE IDENTIFICATION REPORT EMAILED TO ME THAT ENGINE/TRANSMISSION SERVICE NEEDED. THIS INCIDENT WITH A NEW TRUCK WITH 23,000 MILES IS VERY CONCERNING IN LOSING POWER,LIGHTS AND STEERING. THE PROBLEMS STATED WERE OVER A MONTH AGO AS NOTED WITH PICTURES

TL* THE CONTACT OWNED A 2017 RAM 1500. WHILE DRIVING 65 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE AND FLIPPED OVER. ALL THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A LEFT RIB FRACTURE, BRUISES ON THE RIBS, AND WHIPLASH THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 4,000....UPDATED 12/11/17 *BF *JS *TR *TR

I WAS LEAVING TO GO TO HARDWARE STORE..I WAS BACKING MY TRUCKS OUT AND NOTICED MY SHED WAS OPENED I STOPPED PUT IT IN PARK GOT OUT TO CLOSE IT AND WHEN I GOT OUT THE TRUCK ROLLED INTO MY HOUSE..I COULDNT GET IN IN TIME TO STOP IT....IT WAS ABOUT 10 FEET FROM THE HOUSE

TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE TRAVELING APPROXIMATELY 35 MPH, THE ELECTRIC THROTTLE CONTROL SENSOR INDICATOR SUDDENLY ILLUMINATED AND THE VEHICLE SUDDENLY ACCELERATED TO APPROXIMATELY 55 MPH. DURING THE INCIDENT, THE RPM'S CONTINUED TO REV EXTREMELY HIGH AND THE DRIVER WAS UNABLE TO STOP THE VEHICLE WHEN DEPRESSING THE BRAKE PEDAL. THE DRIVER SHIFTED TO NEUTRAL IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER (BAUMANN AUTOMOTIVE IN NORWALK, OH), BUT THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE CONTACT INDICATED THAT THE TOW TRUCK DRIVER EXPERIENCED THE SAME FAILURE WHEN ATTEMPTING TO DRIVE THE VEHICLE ONTO THE FLATBED TRUCK. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 978.

TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE LOW BEAM HEADLIGHTS ILLUMINATED VERY DIMLY. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHO STATED THAT THE VEHICLE WAS DESIGNED IN THAT MANNER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.

EXHAUST ODOR LEAKING INTO THE CAB WHEN IDLING AT A STATIONARY POSITION. THIS HAPPENS EVERY TIME WHEN THE VEHICLE IS PARKED AND RUNNING.

I MOTIONED TO PUT MY VEHICLE IN PARK WITH ELECTRONIC ROTARY SHIFTER, IN A PARKING LOT. VEHICLE WAS NOT MOVING AT FIRST. EXITED VEHICLE. STARTED WALKING TOWARD DESTINATION. NOTICED VEHICLE WAS ROLLING BACKWARDS. RAN AFTER VEHICLE. VEHICLE STRUCK ANOTHER CAR. VEHICLE CAME TO REST NOTICED ELECTRONIC ROTARY SHIFTER INDICATING REVERSE. CHRYSLER CARE CASE # 32683922. IT HAS BEEN THREE WEEKS SO FAR. THEY ARE NOT RETURNING MY PHONE CALLS, NOR HAVE THEY CONTACTED ME AT ALL.

ON OCTOBER 17 2017 , I PURCHASED THE VECHILE ABOVE BRAND NEW . LATER ON THAT WEEK I DISCOVERED THAT THERE IS VISIBLE RUST ON THE BODY OF THE TRUCK AND SEVERAL RUST BUBBLES POPPING OUT FROM THE PAINT . THIS IS THE SECOND BRAND NEW VECHILE RAM 1500 I HAD BUYED THAT BEEN SOLD TO ME WITH PAINT AND RUST ISSUES . A THIRD VECHILE I ORDERED WAS DELIVERED TO ME WITH HEAD LIGHT PROBLEMS

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT THE TAILGATE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED AT CHARLIE'S DODGE CHRYSLER JEEP RAM (725 ILLINOIS AVE, MAUMEE, OH 43537, (419) 893-0241). THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V486000 (STRUCTURE, LATCHES/LOCKS/LINKAGES), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE TAILGATE WARNING INDICATOR ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,572.

TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE THE VEHICLE WAS STARTED ON A FLAT SURFACE WHILE IN THE PARK POSITION, IT ROLLED FORWARD SEVERAL TIMES. IN ADDITION, WHILE REVERSING, THERE WAS AN ABNORMAL SPINNING CONDITION AND THE TIRES CAUGHT UP TO THE MOTION AS THE FAILURE OCCURRED INTERMITTENTLY. THE DEALER (ATLANTIC DODGE CHRYSLER JEEP RAM, 2330 US-1, ST AUGUSTINE, FL 32086, (904) 797-4383) WAS NOTIFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS LESS THAN 2,000.

WHEN THE VEHICLE IS COLD THE ENGINE HAS A SIGNIFICANT POWER LAG AND 'DEAD PEDAL' WHEN YOU ACCELERATE FROM A STOP. IT CREATES A SIGNIFICANT RISK AS THERE IS NO POWER TO ACCELERATE AND AVOID ONCOMING CARS OR DANGEROUS SITUATIONS. OVEN WHEN PEDAL IS ALL THE WAY DEPRESSED THE VEHICLE FAILS TO ACCELERATE.

TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING 50 MPH OR MORE, THE VEHICLE DROVE ROUGHLY AND THE STEERING WHEEL VIBRATED. WHILE DRIVING WITH THE REAR WINDOWS DOWN, THE TURBULENCE CAUSED THE VEHICLE TO SHAKE VIOLENTLY AND CAUSED EAR TRAUMA/POPPING AND THE CONTACT'S EYES TO WATER. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (JOHN HIESTER CHRYSLER DODGE JEEP RAM, 940 N MAIN ST, LILLINGTON, NC 27546 910-893-8088) WHERE IT WAS DIAGNOSED THAT THE TIRES NEEDED TO BE BALANCED AND OTHER WINDOWS SHOULD BE OPENED FOR THE TURBULENCE. THE REAR PASSENGER TIRE WAS REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 32784742. JESSICA AT 844-378-0573 EXT 81498 STATED THAT THE INFORMATION ABOUT THE TURBULENCE WAS IN THE OWNER'S MANUAL. THE FAILURE MILEAGE WAS 2,837.

2017 RAM 1500 TAILGATE RANDOMLY DROPS. APPARENTLY IT IS THE LOCKING MECHANISM THAT FAILS, WHEN YOU LOCK OR UNLOCK THE VEHICLE IT WILL RANDOMLY CAUSE THE MANUAL TAILGATE LATCH TO OPEN. THE TAIL GATE FALLS DRIVING DOWN THE ROAD OR AFTER YOU HAVE PARKED, IT CAN FALL ANYTIME CAUSING BED CONTENTS TO FALL OUT OR POSSIBLY STRIKING SOMEONE WALKING BEHIND THE VEHICLE. THE DEALER CLAIMS THIS IS A RARE OCCURRENCE AND OF COURSE DOESN'T STOCK THE PART. 2017 IS NOT THE ONLY YEAR VEHICLE THIS AFFECTS ACCORDING TO RAM FORUMS.

TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE POWER STEERING INDICATOR ILLUMINATED AFTER THE FAILURE OCCURRED AND REMAINED LIT. THE STEERING WHEEL RESUMED NORMAL OPERATION AFTER THE ENGINE WAS RESTARTED. THE VEHICLE WAS TAKEN TO BRUNSWICK AUTO MART (3031 CENTER ROAD BRUNSWICK, OHIO 44212 PHONE (330)-273-3300), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE DEALER TEST DROVE THE VEHICLE AND WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER INDICATED THAT THERE MAY HAVE BEEN A MISCOMMUNICATION BETWEEN THE STEERING WHEEL ELECTRICAL SYSTEMS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 7,071. UPDATED 11/02/17*LJ CONSUMER STATED VEHICLE EXPERIENCED SUDDEN LOSS OF POWER STEERINGS WHILE IN A TURN CAUSING VEHICLE TO CROSS ROAD CENTERLINE NARROWLY MISSING ONCOMING TRAFFIC. UPDATED 7/16/18*JB

ON 09/07/2017, I WAS BACKING UP MY VEHICLE IN A TIGHT SPOT AT MY CONDO PARKING GARAGE. I PULLED FORWARD AND SHIFTED THE ELECTRONIC GEAR SELECTOR TO "PARK" SO I COULD GET OUT OF THE VEHICLE AND CHECK THE CLEARANCE. WHEN I WAS HALF WAY OUT THE VEHICLE IT STARTED BACKING UP BUT FORTUNATELY I WAS ABLE TO JUMP BACK IN WITHOUT PHYSICAL INJURY. THE VEHICLE HOWEVER SUSTAINED $2000 TO $3000 ESTIMATED DAMAGE TO THE REAR END WHEN IT SLAMMED INTO A LARGE WATER PIPE IN THE GARAGE. ABOUT A WEEK LATER I WAS CHECKING THE SHIFT SELECTOR TO SEE IF I COULD DUPLICATE THE PROBLEM. IT WOULD NOT DUPLICATE THE EXACT SAME PROBLEM BUT ONCE WHEN I TRIED TO SHIFT IT TO "PARK" IT WENT INTO REVERSE" BUT WOULD NOT MOVE WHEN YOU TOOK YOUR FOOT OFF THE BRAKE PEDAL EVEN WHEN I PRESSED THE GAS PEDAL. UNFORTUNATELY I DID NOT HAVE MY PHONE WITH ME TO VIDEO THE INCIDENT. I HAVE TAKEN THE VEHICLE TO MY LOCAL DEALER AND THEY SAID THEY THEY COULD FIND NO "CODES" OR PROBLEMS AT THIS TIME. I AM TAKING IT INTO A BODY SHOP FOR REPAIR NEXT WEEK AND WILL KNOW THE EXACT DAMAGE AND COST. I WILL ALSO TRY TO DUPLICATE THE PROBLEM AGAIN AND I DEFINITELY WILL HAVE VIDEO CAPABILITY AT THAT TIME.

MY DODGE TRUCK WAS IN PARK IN MY DRIVE WAY AND ROLLED BACKWARD INTO THE POND

TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE THE CONTACT WAS FILLING THE FUEL TANK, THE FUEL NOZZLE BECAME STUCK ON THE FUEL FILLER NECK. THE VEHICLE WAS TAKEN TO GROWN DODGE CHRYSLER JEEP RAM (LOCATED AT 6300 KING DR, VENTURA, CA 93003, (805) 918-4485) WHERE IT WAS DIAGNOSED THAT THE FUEL FILLER NECK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FUEL FILLER NECK WAS PREVIOUSLY REPLACED FOR THE SAME FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT THE BACK UP CAMERA MALFUNCTIONED AND THE DISPLAY WAS BLURRY. THE VEHICLE WAS TAKEN TO SEVERAL DEALERS, INCLUDING THURSTON CHRYSLER DODGE JEEP RAM (707-468-8584, LOCATED AT 4 THURSTON WAY, UKIAH, CA 95482), BUT THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE CAMERA WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER TO FILE A "STAR REPORT". THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,200.