NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2020 Ram 1500. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
The contact owns a 2020 Ram 1500. The contact stated that while driving at various speeds, the tailgate would intermittently open without warning. The contact called the manufacturer and was informed that there were no recalls on vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 7,000.
Currently Ram has extended its warranty on the back break light due to a leaking/sealant issue on certain models and years. The truck also leaks through the window frame that crakes in these vehicle's. It seems that maybe this isn't being looked at as a safety concern and think it should be. Water leaking in due to this issue is now causing stagnant water. I have 2 kids that sit in the back of the truck and have been subject to breathing in the mold that has built up. I believe the result of mold growth is a great safety concern. I have seen this complaint all over the internet and even on the 5th generation website. I think a full investigation on this should be done immediately. It also seems Ram is aware of the issue because they no longer install this window. We have always had the issue but never understood why the truck had a bad smell to it. It took a very long time to finally realize the smell was coming through the back window and into the cabin but behind the seats. My truck is a 2020 Dodge Ram Laramie 5th generation with less then 25,000 miles on it. I attached a list of webites that immediately pop up when you type Dodge back window leak
This is a very serious and dangerous defect that Chrysler and its dealerships cant find or fox the issue. I leased a 2020 Ram 1500 Laramie 5.7 On july 23 2020 i was very happy with the truck for few months and all of a sudden inwas driving and the vehicle completely stalled just like somone has unplugged every power source and i was able to safely stop and the truck wont start again then after 15 minutes I started to see lights on rhe dash again and the vehicle was able to start. I then called my dealership scheduled a service appointment and on jan 25 2020 they confirmed there was an issue with radio hub frequency and it was fixed i was happy again drove for few months then started to happen again this time i almost crashed did the same thing scheduled an appointment took it there this time they said we cant see the problem theres no codes stored and we cant see whats the issue called Chrysler customer service they were not able to do anything for me had to take the truck and drive it and now it happened again and i was googling the issue seems like it's happening to a lot of customers this is very very dangerous and needs to be looked at thank you
WHILE STOPPED IN LINE AT A FAST FOOD DRIVE THRU LINE THE BRAKES RELEASED ALLOWING TRUCK TO IDLE INTO CAR AHEAD SLIGHTLY DAMAGING BOTH VEHICLES. NO AMOUNT OF PRESSURE ON THE BRAKE PEDAL HAD ANY AFFECT ON STOPPING. DEALER COULD NOT DUPLICATE PROBLEM AND SCAN SHOWS NO CODES EXCEPT THE FRONT PARK SENSORS MOST LIKELY DAMAGED IN THE CONTACT. RAM STATED IF THEY CAN'T DUPLICATE ISSUE THEY ARE OF NO ASSISTANCE
OUR ISSUES WITH OUR 2020 DODGE RAM STARTED ON FRIDAY, JANUARY 15TH. AFTER ARRIVING HOME, I PARKED THE VEHICLE AND ENTERED MY HOME AROUND 6:45 PM(WITNESSED ON VIDEO); AT 7:45 PM I WENT OUTSIDE TO GET SOMETHING I HAD FORGOTTEN IN THE TRUCK AND NOTICED IT AT THE BOTTOM OF OUR DRIVEWAY (ON RING VIDEO). I WENT INSIDE TO GET MY HUSBAND WHO CAME OUT AND PULLED IT BACK INTO THE DRIVEWAY AND ENGAGED THE PARKING BRAKE.WE LEFT HOME THE NEXT DAY AND NOTICED THAT THE VEHICLE STARTED TO "CHUG" AS WE SLOWED DOWN AND TOOK A LEFT TURN. WE CALLED OUR DEALERSHIP AND WERE URGED TO BRING IN THE TRUCK THAT DAY AS THEY STATED THIS WAS A SAFETY ISSUE. UPON ARRIVING HOME TO UNLOAD EVERYTHING BEFORE HEADING IN, WE PUT THE TRUCK IN PARK. MY HUSBAND AND I EXITED THE VEHICLE (OUR CHILDREN WERE IN THE BACK SEAT) WHEN AT 1:27 PM IT STARTED TO ROLL BACK DOWN OUR DRIVEWAY. AFRAID FOR THE SAFETY OF OUR KIDS, MY HUSBAND QUICKLY JUMPED BACK IN AND APPLIED THE BRAKE MANUALLY. EVEN THOUGH THE TRUCK WAS IN PARK, IF HE TOOK HIS FOOT OFF OF THE BRAKE, IT WOULD CONTINUE TO ROLL. ONTUESDAY, JANUARY 19TH, A SERVICE MAN ASKED FOR MY HUSBAND TO COME IN AND DISCUSS THE CIRCUMSTANCES OF THE VIDEO WE SENT IN (RING VIDEO)) AND DO A TEST DRIVE WITH A TECHNICIAN. DURING THE TEST DRIVE THE TECHNICIAN DROVE THE TRUCK AND EXPERIENCED NO ISSUES, AT THIS POINT HE ASKED MY HUSBAND TO SWITCH SEATS AND DRIVE INSTEAD. ON LEVEL GROUND, THE TRUCK WAS PUT IN PARK, THE TECH ASKED HIM TO ENGAGE THE PARKING BRAKE AND THEN PUT IT INTO GEAR WITHOUT DISENGAGING THE PARKING BRAKE AND THE TRUCK STARTED TO ROLL FORWARD. ADDITIONALLY, HE HAD HIM DO THE SAME PROCESS IN REVERSE AND HAD THE SAME RESULTS WITH THE TRUCK ROLLING BACKWARDS. AT THIS POINT, THE TECHNICIAN SHARED THE SAFETY CONCERNS FOR OUR FAMILY AND WANTED TO RUN MORE TESTS SINCE THEY WERE ABLE TO DUPLICATE THE SAME ISSUE AS THE VIDEO WE HAD SENT IN ON FLAT GROUND.
THIS TRUCK IS MARKETING AND SOLD WITH A SPEED WARNING FEATURE - AN AUDITORY ANNOUNCEMENT WHEN THE SPEED LIMIT HAS BEEN EXCEEDED. THIS FEATURE RELIES ON ACCURATE SPEED LIMIT DATA BEING IN THE CAR'S NAVIGATIONAL SYSTEM. RAM AND THEIR MAPPING SOFTWARE VENDOR, "HERE", KNOW THEIR NAVIGATIONAL SYSTEM HAS MAJOR SPEED LIMIT ERRORS AND HAVE NO PLANS TO ADDRESS. THERE ARE WAYS THEY COULD ADDRESS THIS ISSUE: MAKE A REASONABLE ATTEMPT TO UPDATE ERRORS (AND ALLOW CUSTOMERS TO SUBMIT THE ERRORS), DEACTIVATE THE SOFTWARE (IT CANNOT BE RELIED UPON), AND/OR INFORM CUSTOMERS THAT THIS SYSTEM CANNOT BE RELIED UPON AS A SAFETY DEVICE.
THE REAR FRAME AROUND THE REAR CAB WINDOW CRACKED AND IS LEAKING WATER. THIS IS ON A RAM 1500 THAT IS LESS THAN A YEAR OLD WITH ONLY 5,500 MILES ON IT. THERE HAS NOT BEEN ANY UNUSUAL USE OR DAMAGE THAT WOULD HAVE CAUSED THIS TO HAPPEN. MANY OTHER OWNERS ARE HAVING PROBLEMS WITH THIS EXACT SAME CRACK AND WATER LEAK. REPLACEMENT WINDOWS DON'T SEEM TO FIX THE ISSUE AND CRACK AGAIN.
After I got the vehicle, during the first winter in January of 2021, I was filling up the vehicle at a gas station in Kansas. The fuel pump clicked off long before the tank was full and continued to click off every 3 seconds or so when attempting to continue. I stopped filling the tank at about half full after about 20 minutes in the freezing outside temperatures thinking it might have been something wrong with the pump. The gas gauge only read 1/2 full. I went to the next exit and tried again. Same situation. It took forever and finally after repeating this for about another 20 minutes, it finally did go to full but then leaked gasoline everywhere like it didn't stop because it was clogged or something. Seems to do it frequently when temps are below freezing. What ever repairs were supposedly made, did not work. I am very concerned this is a fire hazard potential if not corrected. I took it to the dealership where I purchased the vehicle and they claimed they replaced the fuel nozzle. But it continues to do this every time it gets below freezing. I am wondering if moisture / vapor is becoming frozen in the line, or that the fuel nozzle system is of poor design where the tank cannot keep up with the venting. Perhaps it was the manufacturer trying to comply with environmental regulations, but failed. In any case I worry about the fuel leaking out and catching on fire from driving or static. It is a serious problem!
WHILE DRIVING, OUT OF THE BLUE MY TRUCK WILL PULL OUT OF CENTER AND SOMETIMES STICKS WHEN TRYING TO PULL IT BACK. DOES THIS MOSTLY IN LEFT TURNS OR ON THE HIGHWAY. IS VERY DANGEROUS AND ALMOST CRASHED ON WET ROAD. TOOK TO DEALER AND THEY COULDN'T FIND PROBLEM. TOOK ME ONLY 5 MINUTES TO FIND NUMEROUS COMPLAINTS ON LINE FOR THE SAME SAFETY ISSUE. SOME SAID THAT THE RACK AND PINION WAS REPLACED BY THE DEALER AND THE PROBLEM WAS FIXED. I NEED TO HAVE THIS FIXED BEFORE SOMEONE GETS KILLED.
REAR WINDOW CRACKED. LEAKING WATER INTO TRUCK
I HAVE OWNED MY 2020 RAM 1500 CREW CAB 4X4 FOR 8 MONTHS. THE PLASTIC FRAME THAT SURROUNDS THE REAR WINDOW GLASS HAS CRACKED AND CAUSED THE WINDOW TO LEAK. THIS OCCURS BOTH WHEN THE TRUCK IS IN MOTION OR IS PARKED. THIS IS A COMMON PROBLEM THAT NEEDS TO BE INVESTIGATED BECAUSE WATER CAN SEEP INTO THE REAR AIRBAGS CAUSING THE AIRBAGS TO MALFUNCTION. ALSO WITH A CRACK IN THE REAR GLASS FRAME THE GLASS MAY EXPLODE CAUSING HARM TO THE BACK SEAT PASSENGERS.
Constant problems with the 12” screen and radio since day 1.LOTS of discussions online about all the problems with the screen locking up when searching for a SiriusXM signal. This become a safety issue because I can’t turn down or up volume for warnings or traffic data etc. I’ve gone to dealership multiple times and they’ve even replaced the radio without success. I’ve spends at least 60 hours over the course of 2 years taking to dozens of people at at least four different companies or groups. Depending on who you talk to you will get different information. This needs to be a forced recall because it is. It an isolated incident and is widespread.
Inside cab is getting moisture in it. Prior to noticing this we had battery drainage that causes truck not to turn on. They replaced radio they found it was drain battery. We continued to have battery drainage where it wouldn’t turn on after a full charge overnight. The truck would go to turn on but would only make clicking noises and wouldn’t shut down for 20 minutes even though wouldn’t start. Other times we’d turn off truck and it wouldn’t turn off. Now our truck is molding inside and front and rear windshield drip of moisture. The moisture drips onto dash and down the console. This could affect electrical components. There is less then 10,000 miles on it. We’ve had brakes jam up on us when we back up and there is nothing even close to us.
The contact owns a 2020 Ram 1500. The contact stated while driving 65-70 MPH and towing a trailer, the traction control engaged, and the vehicle went into LIMP Mode. The Police had aided with getting the vehicle off the roadway. The traction control and engine warning lights were illuminated. The vehicle was taken to the local dealer, and two unknown local dealers were unable to determine the failure. The vehicle was not diagnosed or repaired. The brake control was previously replaced. The manufacturer was contacted and referred the contact to the dealer and the NHTSA Hotline for assistance. The failure mileage was approximately 2,500.
A CRACK HAS APPEARED ON THE TOP PLASTIC FRAME OF MY REAR WINDOW AND NOTICED MOISTURE STARTING TO SEEP THROUGH. I NOTICED THE MOISTURE AFTER MY TRUCK BEING PARKED IN MY DRIVEWAY DURING SOME RAIN. TRUCK ONLY HAS 13K MILES ON IT.
SUNROOF EXPLODED! DRIVING ON FREEWAY WE HEARD LOUD BLAST AND THAN THE GLASS WAS GONE! NO OTHER CARS AROUND. NO OVERPASS FOR MILES. GLASS BLEW UP AND GONE LIKE VALCANO. WE HAD TO DRIVE 30 MIN IN THE RAIN HOME. DEALER CURRENTLY SAYS NO WARRANTY?
The gas tank on the 2020 Ram 1500 Classic for some reason causes false fuel pump stoppages as if the tank was full. This causes fueling times to sometimes last 10 to 15 minutes and also causes a considerable amount of spillage due to the blowback of fuel. This creates a safety issue due to the possibility of fuel spraying back onto the driver. This is a known and recurring issue as I've seen it appear on several forums and pages numerous times from other Ram truck owners. Mopar should make this gas tank issue a recall as soon as possible.
WHILE DRIVING MY 2020 RAM 1500 LARAMIE WITH ONLY 5K MILES ON THE ODOMETER, I STOPPED BEHIND A SCHOOL BUS. THE TRUCK'S START/STOP FEATURE ACTIVATED AS IT NORMALLY DOES AND THE ENGINE SHUT OFF. I PRESSED THE DASHBOARD BUTTON TO DE-ACTIVATE THE START/STOP FEATURE FOR THE REMAINDER OF THE TRIP. WHEN I DID THIS, A LOUD ELECTRICAL SPARK SOUND OCCURRED AND THE TRUCK COMPLETELY DIED IN THE ROADWAY. ALL POWER WAS LOST, I COULD NOT EVEN ACTIVATE THE HAZARD LIGHTS. THERE WAS A STRONG ODOR OF SOMETHING BURNING IN THE CABIN. NO SMOKE WAS VISIBLE, THOUGH. I HAD THE TRUCK TOWED TO MY DEALER TO BE DIAGNOSED AND I AM AWAITING THEIR PHONE CALL WITH THAT INFO.
WELL DRIVING THE VEHICLE THE RAM BOX LID WILL POP OPEN AT ANY TIME EVEN AFTER SECURING THE BOX LID THE LOCKING MECHANISM WILL POP OPEN AND THE LID WILL COME OPEN WHILE DRIVING DOWN THE ROAD.
TAILGATE HAS OPENED WITHOUT MY KNOWLEDGE AND WAS FLAGGED DOWN BY SOMEONE LETTING ME KNOW THE TAILGATE WAS OPEN. I WAS ABOUT TO LOOSE MY TOOL CHEST. VEHICLE COMES WITH TAILGATE AJAR WARNING LIGHT BUT THIS FEATURE DOES NOT WORK ON THE VEHICLE. ONLINE BOARDS FOR RAM ALSO STATE SIMILAR EXPERIENCES. WANT TO ENSURE THIS SAFETY ISSUE IS KNOWN AND ADDRESSED. RAM HAS NOT DONE ANYTHING ABOUT IT
The contact owns a 2020 Ram 1500. The contact stated that whenever the weather was below 50-degrees, after refueling the vehicle, the gasoline started spilling out of the fuel filler neck. The contact stated that refueling the fuel tank slowly prevented the gasoline from spilling out of the fuel filler neck. There was no warning light illuminated. The vehicle was taken to a local dealer to be diagnosed, and the contact was informed that the fuel pump and gas tank were faulty and needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 30,000.
SUNROOF EXPLODED WHILE DRIVING ON AN INTERSTATE. THERE WERE OTHER CARS AROUND BUT VEHICLE DIRECTLY IN FRONT OF ME WAS NOT CLOSE THERE WAS NOT ANY SOUND LIKE SOMETHING STRIKING THE VEHICLE. IT SOUNDED MORE LIKE A SHOTGUN BLAST AND THEN BROKEN GLASS AND WIND NOISE SOUNDS. THE VEHICLE IS EQUIPPED WITH A PANORAMIC SUN ROOF, BUT ONLY THE SLIDING PORTION IS BUSTED.
TL* THE CONTACT OWNS A 2020 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING WITH THE DRIVER'S AND THE PASSENGER'S SIDE REAR WINDOWS ROLLED DOWN, THE VEHICLE SHOOK VIOLENTLY AS IF THE TIRES WERE OFF THE GROUND. THE CONTACT STATED THAT WITH PASSENGER'S SIDE REAR WINDOWS ROLLED UP, THE SHAKING STOPPED. THE CONTACT PULLED OVER AND INSPECTED THE WHEELS BUT FOUND NO VISUAL FAILURES. THE CONTACT STATED THAT THE FAILURE RECURRED AFTER RESUMING DRIVING. THE CONTACT MENTIONED THAT HIS STEP-DAD HAD THE SAME VEHICLE AND EXPERIENCED SIMILAR FAILURES WITH THE REAR WINDOWS ROLLED DOWN. THE CONTACT STATED THAT THERE WAS AN ERROR IN THE DYNAMIC DESIGN FLOW WITH SIMILAR 2020 RAM 1500'S. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000. THE VIN WAS NOT AVAILABLE.
I WAS PULLING IN BEHIND A PARK VEHICLE IN ORDER TO PARK MYSELF. I WAS IN A HS PARKING LOT WHERE SOME MUCH MORE SERIOUS COULD HAVE HAPPENED. I WAS MOVING APROX 1-3 MPH AND ABOUT TO STOP AND PARK WHEN THE VEHICLE UNEXPECTEDLY ACCELERATED. I WAS 10-12 FEET BEHIND THE PARKED VEHICLE. THE TRUCK ACCELERATED SO HARD IT PINNED ME BACK TO THE SEAT. I FRANTICLY TRIED TO STOP THE TRUCK AND AT THE SAME TIME THE ANTI COLLISION KICKED IN AS WELL TO SLOW THE TRUCK. UNFORTUNATELY IT WAS NOT QUICK ENOUGH TO PREVENT FROM HITTING HE CAR IN FRONT. THE LOWER PORTION OF MY BUMPER HIT THE MID RARE OF THE OTHER VEHICLE AS THE TRUCK MUST HAVE BEEN RAISED FROM THE FORCE. I CALLED THE DEALERSHIP THAT NIGHT AND FILED A CLAIM WITH FCA. THEY PULLED THE DATA FROM THE TRUCK AND DID AN ANALYSIS. THEY ARE CLAIM THERE WAS NO MECHANICAL MALFUNCTION AND I ACCELERATE AND BRAKED LATE. THE REPORT SHOWS THAT THE TRUCK ACCELERATED TO 100%!. YOU SIMPLY DO NOT ACCELERATE TO 100% BY ACCIDENT WHICH I THOUGHT WOULD HAVE BEEN AN INDICATED THAT SOMETHING EITHER KICKED IN AND MADE THE TRUCK ACCELERATE OR THE PEDAL JAMMED BUT SOMETHING. I AM ADAMANT THAT I DID NOT ACCIDENTLY ACCELERATE TO 100% BY ACCIDENT. I SPENT THE MONEY ON THIS TRUCK TO HAVE THE PIECE OF MIND THAT ME AND MY FAMILY ARE SAFE. I NO LONGER HAVE THAT COMFORT. I HAVE ATTACHED THE DATA REPORT. I CANNOT ATTACHED THE CORRESPONDENCE FROM FCA AS I CANNOT ATTACH A WORD DOCUMENT
THERE IS A SIGNIFICANT DELAY IN THROTTLE RESPONSE ON THE 1500 ECO-DIESEL. THERE ARE NUMEROUS SITUATIONS AND SCENARIOS WHERE YOU PUSH THE THROTTLE DOWN AND THE CAR DELAYS FOR A FEW SECONDS BEFORE THE ENGINE INCREASES POWER. I COULD BE PULLING OUT INTO TRAFFIC SOMETIMES AND SOMETIMES I ACCELERATE NORMAL AND SOMETIMES WHEN I PUSH THE GAS PEDAL THE CAR DELAYS AND I AM STUCK WITHOUT ANY ACCELERATION FOR A FEW SECONDS. YOU COULD ATTEMPT TO SPEED UP TO PASS ON THE HIGHWAY SOMETIMES AND AGAIN SOMETIMES IT DOES ACCELERATE AND SOMETIMES IT DOES NOT ACCELERATE AT ALL.
TL* THE CONTACT OWNS A 2020 RAM 1500. THE CONTACT STATED WHILE HE WAS AT A STAND STILL AT TRAFFIC LIGHT, THE VEHICLE STALLED. THE CONTACT STATED THAT THE AUTO START STOP WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED HE WAS ABLE RESTART THE VEHICLE TO DRIVE TO HIS DESTINATION. THE CONTACT STATED HE HAD EXPERIENCE THE FAILURE ON 3 SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER MULLAHEY CHRYSLER DODGE JEEP RAM (2520 GOLDEN HILL RD, PASO ROBLES, CA 93446, (805) 369-2400) WHERE IT WAS DIAGNOSED WITH NEEDING THE STEERING COLUMN MODULE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
THE 2020 RAM UCONNECT 8.4 SCREEN TURNS OFF RANDOMLY AND REBOOTS AND WILL DO IT MULTIPLE TIMES WITHIN A 10-20 MINUTE TIME SPAN. SOMETIMES 3-4 TIMES BACK TO BACK RAPIDLY. I TOOK IT IN AND THE DEALER SAID THERE WAS AN UPDATE AVAILABLE (EVEN WHEN UCONNECT SAID THERE WASN'T) AND THEY FLASHED IT. WHICH RESET ALL OF MY SETTINGS. IT DID IT AGAIN THE SAME DAY. WHICH TELLS ME IT HAS NOTHING TO DO WITH AN UPDATE ISSUE. PLEASE FIX. NAVIGATION, MEDIA, PHONE CALLS ARE ALL LINKED INTO THIS ONE SYSTEM WHICH CAN BE DANGEROUS WHEN YOU HAVE TO DIVERT YOUR ATTENTION ELSEWHERE TO DEAL WITH THIS PROBLEM. IT WILL HAPPEN WHEN DRIVING, SITTING STILL, PARKED, DURING REMOTE STARTS, ANYTIME.
HELLO IAM CONTACTING YOU GUYS REGARDING MY 2020 RAM 150@ THE ISSUE FIRST STARTED IN OCTOBER OF LAST YEAR I WAS DRIVING DOWN TO THE BRONX AND WHEN I CAME TO A COMPLETE STOP OIL PRESSURE LOW MIL CAME ON AND LOUD NOISE COMING FROM ENGINE I GOT SCARED AND REPLACED OIL WITH A AFTERMARKET IT DID NOT SOLVE THE PROBLEM AND I IMMEDIATELY CALLED ROADSIDE ASSISTANCE AND HAD TRUCK TOWED TO DEALER ONCE THEY TOOK IT IN THEY FOUND THE OIL FILTER AND IMMEDIATELY BLAMED ME FOR IT AND SAID THAT THE ENGINE SEIZED AND I WOULD NEED 15,000 TO REPLACE I FEEL LIKE THIS IS NOT RIGHT I UNDERSTAND I PLACED MY HANDS ON THE TRUCK BUT THIS WAS AFTER THE ISSUE HAPPENED I DON'T BELIEVE A BRAND NEW TRUCK WITH 7,500 MILES SHOULD BE GOING THRU THIS
VEHICLE WAS DROPPED OF AT THE DEALERSHIP FOR REPLACEMENT OF THE REAR WINDSHIELD. DEALERSHIP USED 3RD PARTY FOR WINDSHIELD REPLACEMENT. UPON GETTING THE VEHICLE BACK, IT WAS LATER FOUND THAT THE REAR DRIVER SIDE SEATBELT WAS NOT RE-ATTACHED TO BOLT AND THE MIDDLE SEATBELT WAS IMPROPERLY ATTACHED. MY DAUGHTER WAS IN THE REAR SEAT ON THE DRIVERS SIDE WHILE THE VEHICLE WAS IN MOTION AND THE SEAT BELT JUST RETRACTED PULLING THE CONNECTIONS WITH IT WHILE DRIVING ON CITY STREETS
PLASTIC REAR WINDOW SURROUND FRAME CRACK.
BRAKE PEDAL TRAVELS EXCESSIVELY ON FIRST APPLICATION OF BRAKES WITH OVERALL POOR BRAKING PERFORMANCE. A RAPID SECOND OR THIRD BRAKE APPLICATION BRINGS BRAKE PEDAL UP TO NORMAL LEVEL, 1-2 INCHES HIGHER THAN INITIAL APPLICATION RESULTING IN NORMAL BRAKING PERFORMANCE. THE ISSUE FEELS LIKE OLD STYLE REAR DRUM BRAKES THAT NEED TO BE ADJUSTED BUT THIS TRUCK HAS MODERN 4-WHEEL DISC BRAKES. THE PEDAL HEIGHT TO FIRM SOLID PEDAL CAN BE EXPERIENCED PARKED OR IN MOTION. THE REDUCED BRAKING PERFORMANCE IS A HIGH RISK TO SAFELY DRIVING THE VEHICLE.
The contact owns a 2020 Ram 1500. The contact received notification of NHTSA Campaign Number: 20V622000 (Visibility); however, the dealer set the recall appointment for January 2025. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
DURING WARM WEATHER AFTER COMING TO A STOP, THEN ATTEMPTING TO ACCELERATE, THE GAS PEDAL IS COMPLETELY DEAD. NO AMOUNT OF PRESSURE OR PUMPING OF THE PEDAL HAS ANY AFFECT. THE VEHICLE MOVES FORWARD AT IDLE BUT NO OTHER ACCELERATION. AFTER 5-10 SECONDS, THE ACCELERATING COMES ON 100%. THIS IS EXTREMELY DANGEROUS AS THE IDLE ALLOWS THE VEHICLE TO MOVE FORWARD INTO TRAFFIC BUT STANDS YOU WITH ONCOMING TRAFFIC BEARING DOWN WITH NO IDEA THAT YOU CANNOT MOVE!
THE HVAC DOES NOT PROPERLY SEAL CAUSING CONSTANT COLD AIR TO FLOW THROUGH THE DEFROSTER. BEING IN FLORIDA, THIS CAUSES THE WINDSHIELD TO CONSTANTLY FOG UP WITH CONDENSATION LIMITING MY FORWARD FIELD OF VIEW. THIS HAPPENS MORE FREQUENTLY AT NIGHT AND IN THE MORNING. IT DOES HAPPEN THROUGHOUT THE DAY AS WELL NO MATTER WHAT THE CONDITIONS ARE OUTSIDE.
The contact owns a 2020 Ram 1500. The contact stated that while reversing the vehicle, the back over prevention camera ceased and the brakes locked up without warning. The vehicle was taken to the local dealer however, the mechanic was unable to duplicate the failure. The contact was informed to deactivate the safety device. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The approximate failure mileage was 8,200.
Fueling issue is a known problem, which should be a recall. They even issued a bulletin about it. Fuel Tank Filling Issues (TSB 14-001-22): Affected 2018–2020 Ram 1500s built on or before June 9, 2020 (3.6L V6) or March 16, 2020 (5.7L V8), often due to a faulty rollover valve within the tank. Symptoms include the gas nozzle clicking off repeatedly, making it difficult or impossible to fill the tank
TURNED INTO DRIVEWAY TO PARK TRUCK AND BRAKES DID NOT WORK THE VEHICLE WOULD NOT STOP IT HIT MY GARAGE AND THE ONLY WAY TO GET IT TO STOP IS WHEN I THREW IT INTO REVERSE SO IT WOULDN'T KEEP GOING. THE AUTOMATIC BRAKES THAT KICK IN WHEN TOO CLOSE TO SOMETHING ALSO DID NOT WORK OR KICK IN.
THE ISSUE OCCURS BOTH STATIONARY AND IN MOTION. THE 12" INFOTAINMENT SYSTEM DOES NOT PLAY ANY SOUND OR ALLOW THE VOLUME TO BE ADJUSTED. THE SIRIUSXM FEATURE SHOWS A PERPETUAL LOADING SCREEN BUT NEVER ACTUALLY LOADS THE APP OR PLAY MUSIC. THE ISSUE IS EXTREMELY DISTRACTING AND TEMPTS DRIVERS TO TRY AND FIDDLE WITH IT WHILE DRIVING WHICH CAN LEAD TO DISTRACTED DRIVING. THE ISSUE ALSO PREVENTS BLUETOOTH HANDS-FREE CALLING FROM BEING USED TEMPTING DRIVERS TO TEXT OR PERFORM A NON-HANDS FREE CALL WHILE DRIVING.
WHILE BACKING UP AN INCLINED DRIVEWAY ONTO A BUSY ROAD THE REAR BRAKING ASSIST ACTIVATED WITHOUT CAUSE, SHUTTING OFF THE ENGINE, LEAVING ME EXPOSED TO ONCOMING TRAFFIC. WE WERE ABLE TO RESTART AND PULL BACK INTO THE DRIVEWAY SO THERE WAS NOT AN ACCIDENT BUT IT WAS A VERY DANGEROUS SITUATION.
FREQUENTLY, WHEN SLOWING OR COASTING SUCH AS WHEN MAKING A TURN OR COASTING PRIOR TO A STOP - WHEN IT IS NECESSARY TO RESUME ACCELERATION THEIR OCCURS A DELAY OF 2-3 SECONDS WHERE THE DRIVE TRAIN DOESN'T KNOW HOW TO RESPOND. WHEN IT FINALLY DOES IT GOES INTO GEAR ABRUPTLY FOLLOWED BY THE LATE RESPONSE TO REQUEST FOR POWER FROM THE PEDAL INPUT. IN PARTICULAR THIS PRESENTED A SAFETY ISSUE WHEN I WAS IN A CENTER TURN LANE GETTING READY FOR A LEFT TURN OFF A TWO LANE HWY. WHEN THERE WAS A SUFFICIENT GAP TO MAKE THE TURN THE DELAY CAUSED A FEW HEART PALPITATIONS WHEN THE VEHICLE WOULD NOT RESPOND. I WAS TOWING AN ATV TRAILER AT THE TIME AND WANTED TO SPEED MY ENTRY TO THE SIDE ROAD I WAS TURNING ONTO. THIS FAULT HAS OCCURRED MANY TIMES NOW AND IS PRETTY REGULAR. AS AN ENGINEER I BELIEVE THIS TO BE A SOFTWARE ISSUE. NO UPDATES ARE CURRENTLY AVAILABLE.
THE A/C WILL ALWAYS BLOW COLD AIR ON THE WINDSHIELD REGARDLESS OF MODE. THIS CAUSES THE WINDSHIELD TO FOG ON THE EXTERIOR SIDE LEADING TO POOR VISIBILITY.
VEHICLE HAS CONSISTENT THROTTLE INPUT RESPONSE LAG. WHEN APPLYING THROTTLE FROM A STANDSTILL THERE IS A 1 TO 1.5 SECOND LAG BEFORE THE ENGINE REVS. THE SAME LAG OCCURS WHEN BUT CAN LAST UP TO 3 SECONDS WHEN ATTEMPTING TO INCREASE ACCELERATION FROM ANY GIVEN ROLLING SPEED. THIS IS INCREDIBLY DANGEROUS AS IT MAKES THE SIMPLE AND FREQUENT CHALLENGE OF CROSSING AN INTERSECTION AND/OR OVERCOMING SLOWER TRAFFIC IMPOSSIBLY DIFFICULT TO ACCOMPLISH SAFELY AND WITHOUT DRAMA/STRESS. DELAYS IN RESPONSE CAUSE THE DRIVERS TO SECOND GUESS THEIR DECISIONS AND ACTIONS. THE RESULT WILL EITHER BE TO LIFT OFF OF THE THROTTLE (AT WHICH POINT THE VEHICLE MAY DECIDE TO ACCELERATE PARTIALLY) OR TO TAKE THEIR EYES OFF OF THE ROAD/TRAFFIC AND CHECK THE INSTRUMENT PANEL (AT WHICH POINT THE VEHICLE MAY THEN DECIDE TO ACCELERATE). IF THERE IS ONCOMING TRAFFIC, PEDESTRIANS OR OTHER OBSTACLES, THIS CAN RESULT IN A MAJOR ACCIDENT, INJURY AND/OR DEATH.
TRUCK FAILS TO PROPERLY ACCELERATE CREATING DANGEROUS MOMENTS WHEN ATTEMPTING TO PULL INTO TRAFFIC.PROBLEM SEEMS TO OCCUR MORE FREQUENT IN WARMER WEATHER BUT IS OCCURRING MORE FREQUENTLY AS MILEAGE ACCUMULATES. THIS ISSUE DID NOT OCCUR IN THE FIRST 3-4000 MILES. BUT NOW OCCURS QUITE FREQUENTLY. WHEN IT HAPPENS THE ACCELERATOR IS FULLY DEPRESSED WITH EXTREMELY SLOW ENGINE ACCELERATION. THE FIRST EXPERIENCE WITH ISSUE A SERVICE ELECTRONIC THROTTLE WARNING DISPLAYED. THE CEL SET AT THAT TIME CLEARED BY ITSELF. DEALER HAS BEEN UNABLE TO DETERMINE CAUSE. THIS PROBLEM SEEMS LIKE IT IS ENGINE & BOOST MANAGEMENT RELATED.
The contact owns a 2020 Ram 1500. The contact stated that upon a cold start of the vehicle, the vehicle stalled while depressing the accelerator pedal. In addition, the contact stated that the vehicle intermittently stalled while driving at various speeds. The contact stated that the shift to park message was flashing on the instrument panel during the failure. The dealer was notified of the failure, but the mechanic was unable to determine the cause of the failure. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 35,000.
THE RIGHT TURNING SIGNAL INDICATOR WILL RANDOMLY OPERATE WITHOUT BEING MANIPULATED. THE SIGNAL CAN NOT BE TURNED OFF EASILY. SOMETIMES TURNING THE CONTROL TO THE LEFT SIGNAL POSITION WILL TURN OFF THE INDICATOR. SOMETIMES RANDOMLY MANIPULATING THE CONTROL THROUGH ITS MECHANICAL LIMITS WILL TURN OFF THE INDICATOR. THERE IS NO LOGIC OR OBVIOUS VEHICLE CONDITION THAT CAUSES THIS RANDOM OPERATION. I THINK IT'S AN ISSUE WITH INTERFERENCE WITH OTHER VEHICLE WIFI SYSTEMS IN CLOSE PROXIMITY INTERFERING WITH MY VEHICLE BUS CONTROL SYSTEMS. THIS IS A SPORADIC ISSUE AND ONLY HAPPENS WHILE THE VEHICLE IS IN MOTION ON THE ROAD IN TRAFFIC.
HIGH LEVELS OF COPPER IN THE OIL. VEH. HAS 20,400 MILES ON IT. THREE CONSECUTIVE OIL CHANGES WITH OIL ANALYSIS PERFORMED. BEARING FAILURE OCCURRING, OIL PRESSURE HAS DROPPED 4 PSI.WHILE DRIVING FREEWAY SPEEDS. PSI AS LOW AS 28 AT IDLE....
The contact owns a 2020 Ram 1500. The contact stated that on four separate occasions while driving at various speeds and a making a turn, the vehicle lost motive power. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
WINDSHIELD CRACKED. 12' CRACK DUE TO STONE FROM HIGHWAY. . RAM DEALERS CANNOT CALIBRATE SENSORS ON WINDSHIELD BECAUSE RAM HAS MADE SOFTWARE AND HARDWARE TOO EXPENSIVE FOR PURCHASE. RAMFIAT STILL HAS NOT RELEASED 2020 SOFTWRE UPDATE TO 3RD PARTY VENDORS. I CALLED RAM SUPPORT AND THEY ADVISED NO ASSISTANCE CAN BE OFFERED 'AT THIS TIME'. I HAVE A NEW TRUCK I CAN'T SAFELY DRIVE.
TL* THE CONTACT OWNS A 2020 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING, SHE SAW INDICATOR LIGHTS ON THE INSTRUMENT PANEL WHICH STATED THAT THE AUTO STOP AND START TORQUE SYSTEMS WERE UNAVAILABLE. THE ENGINE AND BATTERY WARNING LIGHTS WERE ILLUMINATED. THE ELECTRICAL SYSTEM FAILED AND TRUCK SHUT-OFF. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROADWAY. THE CONTACT HAD THE VEHICLE TOWED TO STONE'S CHRYSLER DODGE JEEP RAM (615 S YELLOWSTONE HWY, REXBURG, ID 83440 208-497-5121). THE CONTACT WAS INFORMED THAT THE PART OF THE MOTOR GENERATOR UNIT TO FIX THE VEHICLE WAS ON BACKORDER AND THERE WAS NO ETA ON WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS REVIEWING THE CASE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 850.
HOT SMELL IN CABIN WHEN USING 4X4 MODE NAVIGATION SYSTEM IS NOT ACCURATE, SHOWS ME ON ROADS I'M NOT. SPEED SIGN RECOGNITION EITHER DOES NOT WORK OR IS VERY INACCURATE. TRAFFIC JAM UPDATES NEVER HAPPEN. LANE KEEPING SYSTEM DISPLAYS MESSAGE TO PLACE HANDS ON WHEEL. THEN TURN OFF. MY HANDS ARE ON THE WHEEL, IT STILL DEACTIVATES ITSELF. VEHICLE HAS SORT 8 WEEKS IN DEALERSHIP, THEY CAN FIX IT
Data synced from NHTSA on May 4, 2026