2020 Ram 1500 Complaint Log

Please see attachment:

The contact owns a 2020 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The contact previously received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) and had the vehicle repaired for a high-pressure fuel pump failure. The vehicle was towed to the dealer, where it was diagnosed that the high-pressure fuel pump had failed again and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 104,000.

I leased this vehicle, brand new. I bought out the lease just over a year ago. The truck has under 113,000 miles. I drove the vehicle to New York for a trip. The motor started, knocking, ticking real bad so I pulled into the shop (Monroe) they looked at the engine and said it's blown. They was no waring/check engine light never came on. Gauges were fine (digital). It cost me 16 grand to put a new motor in and dodge will not cover it. The mechanic also stated, he sees these engine blown (V6) all the time in my RAM and in the Durango's.

When fueling, gas pump kicks off due to pressure build up inside of tank/filler neck. Gas has spilled out on vehicle from filler neck when this has happened. Have to constantly hold gas nozzle in a very slow trickle to be able to fuel truck. Sensor is not serviceable due to being inside gas tank. Has been an ongoing issue since first starting with no remedy from dealerships.

I took my 2020 Ram 1500 EcoDiese to a Chrysler-Dodge-Ram dealership on 9/23/25 for the High Pressure Fuel Pump (HPFP) safety recall. I was told a part had to be ordered to complete the recall and gave me a rental vehicle. After a few days I contacted the dealership about my repair. They said the wrong part was ordered and the new one was in route. After about a week, I called the dealership again and I was told "the truck won't start and they were working with Stellantis to figure out why." Several more days passed, I called again, they stated that after the new pump was installed and the truck was started it "blew a rod," but they had fixed it, test drove it, and it would be ready for pick up the next day. I picked up the truck on 10/16/25 and drove less than 50 miles (first trip home from the dealership.) While traveling at highway speed on interstate 77 at night, the truck suddenly lost all engine power, a “throttle” warning message appeared, I noticed a strong odor of burnt oil, and I was only able to get from the left passing lane across to the right truck lane, only getting 2 tires on the shoulder (see pic). The truck would not start again, it just made a click-click-click sound. I jumped out of the truck as there was a truck in that lane coming toward me and ran into the woods to escape. I and the truck were nearly struck by traffic.This was a life-threatening situation. Luckily, a Courtesy Patrol saw me and blocked the lane with road flares. Eventually the truck was towed (had to be dragged on to the flatbed). At that time I noticed engine oil was splashed all over the underside of truck. It was towed to the same dealership.This catastrophic failure occurred hours after I was told it was safe to drive.This incident placed my life and the lives of other motorists at extreme risk. A recall intended to improve safety appears to have introduced a new, severe safety hazard. The truck has been at the dealership since 10/17/25 and I have not been updated since.

In 2022, I had the dealer replace the driver's visor because it broke and was hanging down by its electrical connection. It was obstructing the drivers forward view. This repair was covered under the bumper to bumper warrantee. In 2025, the visor broke again exactly as before however, this time the repair will not be covered as a defect. Online, there are a lot of people who are having the exact same issue with their visors. I believe that this issue is a major safety issue because it distracts and blocks the drivers view and should become a recall issue

The high-pressure fuel pump (HPFP) in the vehicle’s diesel fuel system failed. This component is subject to NHTSA Safety Recall 22V-767 (FCA Recall Z96). The HPFP has failed more than once, including after recall replacement, and the vehicle is currently in dealer custody, making the component available for inspection upon request. The HPFP failure caused the vehicle to stall and become inoperable, resulting in an unexpected loss of motive power. This created a safety risk by leaving the vehicle disabled and unable to be safely driven. The recall itself identifies HPFP failure as a condition that can lead to engine stall without warning, increasing the risk of a crash. The repeat failure after recall repair further increased safety risk. The failure was confirmed by an authorized Ram dealership (Gene’s CDJR of Fairbanks). The dealer documented HPFP failure and fuel system contamination, performed the recall repair, and later confirmed repeat fuel system issues. Most recently, the replacement HPFP failed again during an extended test drive performed by the dealer, confirming recurrence of the defect. The vehicle has been repeatedly inspected by an authorized Ram dealership, including: Recall repair inspection and replacement of the HPFP and related fuel system components, Multiple follow-up inspections after continued symptoms, Diagnostic inspections following check-engine lights, noise, fumes, and loss of drivability. No police or insurance inspections were performed, as this was a mechanical failure handled directly by the dealer under a safety recall. There was no warning prior to the HPFP going out the first time.

While driving 55mph my vehicle suddenly lost power, causing traffic behind me to blow their horn, then pass me. Thank god the people behind me didnt crash into me. I drove straight to Mechanics. This happened in mid October 2025. I was told its the e torque generator that needed replaced. My mechanic has ordered it several times just for it to refund him due to being out of stock. I have been in contact with ram over this issue since October. One supervisor even said my part was being expedited to mechanic, just to be told by my mechanic no one has reached out to them. This is now February 2026 and I still have no eta on part. Supervisors are not taking my calls nor returning them. Ram needs held responsible. I am still making monthly payments on a vehicle that I can not drive. It almost seems like a fraud situation with over 3,000 people waiting on a single part with no etas.

Can't refuel due to what appears to be a stuck rollover valve in the fuel filler neck. Splashes fuel on the ground at the gas pump. This is a major known issue on 5th generation Ram trucks, just give it an online search, or YouTube, and you'll see that this is a common issue. Some people are breaking off the rollover valve, letting it fall into their tank, while others are disconnecting lines to their Evap systems. This issue needs to be addressed by Ram.

The e-Torque motor generator unit is failing, rendering the truck unsafe to drive. Catastrophic failure of this unit while in operation would likely cause loss of control. Signs of failure primarily have been increasing noise in the unit common to bearing failure. The component was inspected by an independent service center and confirmed to need immediate replacement. The part is currently unavailable from any source, and the manufacturer reports a back order with no known date of availability.

Bolts in the 2nd flange on the exhaust before the muffler break due to manufacture issue. Causes an exhaust leak and an issue with the vehicle power.

The contact owns a 2020 Ram 1500. The contact stated while driving at 20 MPH, the message "Alternator Fault Detected" was displayed. The vehicle lost motive power and came to a complete stop in the middle of the roadway, where the vehicle was unable to restart. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 40,000.

Exhaust manifold bolt broken causing exhaust gasses to leak in engine bay. Due to location of exhaust leak, it pulls exhaust gases into cab.

The tensioner pulley seized up causing the serpentine belt to break and taking the MGU E Torque Alternator out. We have learned that there are no MGU parts available and we are one of 4000 waiting with no ETA available. You can’t buy a used one as they can not be reprogrammed to a different truck.

Automatikgetriebe Schalthebel auf " P " verriegelt. Schalthebel kann man nicht aus der Parkposition lösen. Seit 16,08,2025 steht Auto in der Werkstatt.

On [XXX] driving from Joplin MO to McQueeney Tx on [XXX] at approximately [XXX] voltage dropped to 10.3 in Waco TX. I was to get to safe area. Vehicle lost steering, low braking and dim lights. Purchase a new battery from local Wamart. Vehicle started, working good, upon entering San Marcus, Tx low voltage again 10.0 volts. Had to get off hwy and pulled into gas station. Vehicle completely dead. Has it towed McQueeney tx . Contacted dealer next day engine generator kit unavailable. Contacted Mopar, order part on 9/16/2025. Still to dated no updated from Mopar. When engine generator shut down you have no steering control and very low braking power. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Turn signal does not shut off regardless of the position of the turn signal switch. Appears to be an issue with the SSCM. The malfunction makes safe turning/lane-changing impossible. It has been confirmed by the dealership but has not been inspected. There was no forewarning prior to the malfunction and no indication besides the malfunction itself.

While driving on highway service power steering warning light came on and I lost power steering nearly resulting in a crash. Vehicle towed to dealership. Electronic power steering was faulty and had to be replaced along with the entire rack and pinion gear at a cost of nearly $4k

My 2020 Ram 1500 etorque had a major breakdown. My husband was driving down the highway in a construction zone when he lost power steering, power brakes and then the vehicle totally shut down. He had to steer it to the side of the highway, barely making it. We had the vehicle towed to the dealership who ran diagnostics on it and told us the Mechanical Generator Unit (MGU) needed to be replaced. The major issue: the MGU could not be found anywhere in the US. They wasn't able to order / backorder from anywhere. They said it could take months or longer to get the part. We couldn't go indefinitely without our truck so the dealer recommended we trade it in. That was our only option so that was what we were forced to do. We did not want another vehicle!! Ours was paid off.

The Engine Generator Kit - Mopar part# (68623194AB) failed which drained the battery and when I stopped at a red light it put me in park and I couldn’t get into gear to move the truck, a tractor trailer almost hit me while sitting in the roadway. If I order this part which is on back order for over a month I will be the 4,601 person this has happened to. I feel this is a recall safety concern. Thank you.

The mgu/generator went out and left me stranded due to battery failure. I had no steering or power brakes. Everything electrical failed. Have been waiting for new mgu for 2 months.

There is an issue with the turn signal and apparently all models 2021-beyond have this recall. The right turn signal will not turn on at all, and the left is always on when in neutral. This issue has come and gone but it’s been the case for the last few weeks again.

My 2020 Ram 1500 equipped with the 5.7L HEMI eTorque system has experienced repeated failures of the charging system due to the belt starter generator (BSG) / 48-volt hybrid system. The vehicle has shut off unexpectedly while driving in traffic, resulting in sudden loss of engine power and loss of power steering assist. This created a dangerous situation where I had limited ability to control the vehicle and had to coast to the side of the road. The truck has also stalled at low speeds and intersections, requiring a restart while in traffic. When the failure occurs, warning messages related to the charging system or hybrid system may appear, and the vehicle becomes difficult to maneuver due to loss of steering assist. The underlying cause has been identified as failure of the eTorque belt starter generator (BSG) and/or associated 48-volt system components. The vehicle’s 12-volt battery is no longer properly charged, leading to repeated dead battery conditions. I am currently forced to recharge the battery daily to keep the vehicle operational. Replacement parts for this system (Mopar part number 68623194AC or superseding versions) are on national backorder with no estimated availability. My vehicle has been affected for approximately five months, leaving it unreliable and unsafe to operate. This defect creates a serious safety hazard because the vehicle can lose propulsion and steering assist without warning while in motion, increasing the risk of a crash. I am reporting this issue so that NHTSA can investigate potential safety defects in the eTorque hybrid system used in Ram 1500 vehicles.

2020 RAM 1500 with a bad MGU (Motor-Generator Unit). Dealer says they have 2 trucks already waiting on the same part since January. There is a massive backlog and Chrysler is not offering anything on when this will be available. It's on an "engineering hold". It will eventually fail in these trucks and render them inoperable. Waiting 8-9 months for a part should never be an option in any scenario. This is also covered under the Federal Emissions Warranty.

I have had to replace the Driver's Side sun visor on my truck twice due to failure of the bracket holding the visor in place. The most recent time this happened was this month (August 2025). While I was entering the freeway in heavy traffic the visor fell down and was flopping in my face while I was traveling at approximately 70mph. I had the sun in my face, traffic beside me and had to use my left hand to catch the visor while avoiding a collision with a truck. The problem does not seem to be isolated to the Ram line of vehicles as we had the same problem with visor failure on my wife's 2023 Jeep Wagoner (vin [XXX] ). The bracket that holds the visor in place has a "push in tab/fitting" made of inferior material that is only about 1/8" thick and needs to be redesigned. I have attached photos of the failed part. Regards, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Generator/altenator. MGU system. Vehicle was hard to crank at store. After it cranked it seemed fine until I went to pull into traffic. Then it completely died In the middle of the road where I was nearly t boned by a garbage truck. All power was gone. No lights, no radio not a thing worked. After 10 minutes waiting in my wife, it cranked. I was driving home and it started smelling something burning like rubber in the cab. Apparently it was the battery in the back seat over heating. It never crunk again and is now in the shop after being towed. MGU failure and burnt batteries. On back order for months is what I am hearing.

The contact's mother owns a 2020 Ram 1500. The contact stated that while driving at an undisclosed speed, there was an abnormal knocking sound coming from the vehicle, and the on/off switch and battery low level warning lights were illuminated. The contact drove the vehicle to a nearby parking lot. The contact stated the engine seized while driving at 5 MPH. The contact stated that the failure was due to a failed motor generator unit. The vehicle was towed to the dealer, where it was diagnosed with a failed motor generator unit. The contact was informed that the motor generator unit needed to be replaced. The vehicle was being repaired. The manufacturer was made aware of the failur,e and a case was filed. The failure mileage was approximately 95,000.

On multiple occasions while making a slow turn. My vehicle would shut off put itself in park and set the emergency brake. My truck does have the etorque and I see this is a known issue with etorques. I it happened a few times and I thought it was just a fluke but after my last incident I did some research and found out it is an issue.

THE REARVIEW CAMERA ON THE VEHICLE DISPLAY A BLACK SCREEN IN PLACE OF THE REARVIEW IMAGE. THIS PROBLEM HAS BEEN FIXED BY THE DEALER MULTIPLE TIMES AND AFTER A WHILE THE REARVIEW CAMERA DISPLAY A BLACK SCREEN AGAIN. THIS IS AN ISSUE WHEN BACK PARKING OR JUST GETTING OUT FROM PARKING SPOT. ITS HARD TO SEE WHAT ITS BEHIND, SPECIALLY CHILDREN WALKING BEHIND IT. PLEASE I ASK TO LOOK INTO THIS ISSUE FURTHER SINCE I CONSIDER IT CAN PREVENT ANY FUTURE ACCIDENTS.

Faulty check valve and EVAP canister/vent While fueling the vehicle, the automatic shut-off closes and will not allow it to fill the tank. This causes fuel to spill out due to backing up in the fill hose. It takes approximately 15-20 minutes to fill the vehicle because the fuel backs up, the pump clicks off prematurely, and it will not allow the fuel to flow consistently to complete fueling. When the gas spills out, it splashes on the person filling the tank, on the outside of the vehicle, and on the ground. This is a dangerous safety issue. The vehicles has not been inspected by a dealer or mechanic yet. There were no warning messages or symptoms. The vehicle has 65,000 miles. The vehicle is available for inspection. I understand that this is a common issue for this vehicle and should be recalled.

While driving my 2020 Ram Rebel, the driver side seat belt locked up and will no longer retract. I took the vehicle into the Larry H. Miller Chrysler dodge dealership and they attempted to fix it but they were not successful. My truck only has 58,809 miles on it and they stated that it was no longer under warranty and that I would have to pay to replace it (roughly $750). Prior to the seatbelt locking, there were no indications that something was wrong. I believe not having a seatbelt that works properly puts myself or anyone else that would drive my vehicle at great risk if there was an accident.

My control knob is not responding to my truck and I cannot open doors or turn it on and it’s asking me for anti theft code all of a sudden. I took it to the dealer and they say alote of trucks are having the same problem. They say It could be the module reader. Now my truck is not reacting to nothing at all.

Failure of the Motor Generator Unit (MGU). This part is available for inspection and review. The failure of this component can result in complete immobilization of the vehicle which poses a significant safety risk for users and pedestrians alike. The problem has been a wide-spread issue for the Ram 1500 series. This issue was acknowledged by Ram and Stelantis. Ram has reviewed my MGU and confirmed that the component is faulty. The only warning was a whining noise and then the vehicle became completely incapacitated.

The contact owns a 2020 Ram 1500 Promaster. The contact stated that after parking and turning the vehicle off, he left it for approximately 10 minutes. The vehicle spontaneously caught fire. The contact was alerted that his vehicle was on fire. The contact noticed that the passenger-side headlight had smoke and flames four feet high. There were no warning lights illuminated prior to the failure. The contact and a bystander extinguished the fire. There were no reported injuries. A call was made to 911 emergency services regarding the incident. The fire and police departments were on the scene. The vehicle was towed to an independent mechanic who determined the failure was due to the wire harness and headlight assembly. A claim was submitted to the insurance company. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted regarding the failure and left 7 voicemails along with emails but no response as of yet. The failure mileage was approximately 67,168.

The contact owns a 2020 Ram 1500. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. In addition, the “Service Power Steering” warning light was illuminated. The contact stated that the vehicle stalled in the middle of a busy roadway. The contact stated that her small children were occupants of the vehicle during the failure. The contact was able to get the vehicle over to the shoulder of the roadway. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The contact referenced a recall with a similar failure; however, the VIN was not included. The failure mileage was approximately 109,857.

I purchased a brand new 2020 Ram 1500 with 5.7-liter hemi ETORQUE engine in 2020. The vehicle had been making a squealing noise since before 40k miles. Dealership was unable to identify issue on numerous occasions. On 4/8/2024, with vehicle mileage at 74k miles, the noise worsened to a point where the vehicle was not drivable. They identified the "Alternator" (MGU) to the etorque needed to be replaced. The part was on back order and did not arrive until 6/24/2025. At which the dealership replaced the part and expedited the return of the vehicle without proper assurance that the replaced part, fixed the vehicles problem. Less than 375 miles later, a system battery saver came up on the dash. Turning off all electronics in the vehicle including but not limited to A/C and radio. Temps were more than 100 at this time. Within less than 550 miles, the vehicle lost all power and shut off while in the middle of an interstate. I lost my power steering and luckily was able to move onto a narrow shoulder but was left in a very dangerous situation with my family on the side of a high-speed interstate, awaiting a tow truck for hours, without rear end protection. There were a lot of close calls and no urgency from RamCare Stellantis. I was told that the vehicle can only be seen by a certified ram technician. The only certified Ram Dealership that was willing to help was more than 30 minutes away, where the vehicle still sits today. Now the vehicle has been at a dealership since that break down on 7/3/2025. Awaiting another back ordered part, with no estimated eta. This time it is awaiting a 48V Power Pack, related to 8yr/80k mile warranty. I am having to pay out of pocket for a rental, while still paying on a car loan and insurance on a vehicle I have not been able to use since April. Customer service has been horrific handling my case. Leaving myself with no certainty that I will ever see my vehicle again or if the long awaited back ordered part will in fact fix the issue.

I own a 2020 RAM 1500 Big Horn 4WD with the 5.7L HEMI eTorque system. The vehicle began making a whining noise while running. A certified diagnosis confirmed the failure of the engine generator unit, part number 68623194AB, which is required to keep the eTorque system functional. This part has been on nationwide backorder for an extended period with no estimated time of arrival from Mopar or the dealership. The vehicle is currently undriveable and unsafe, and I have not been given a timeline or support for alternative transportation. The unavailability of this critical hybrid powertrain component has made my vehicle unusable for weeks, and I’ve seen numerous reports from other RAM owners experiencing the same issue with no resolution. There is a serious risk to safety and reliability if this continues to be ignored. I am requesting that NHTSA investigate this widespread part shortage and potential manufacturer defect. There should be a recall or mandated parts response for affected vehicles if the manufacturer cannot supply replacement components for a core electrical system.

On June 26, 2025 there was heavy thunderstorms throughout our area. I was driving to my office to pick up an item and all of a sudden my dashboard lit up with numerous error messages. I turned the truck off and could not get it to start again. I had to have it towed to the dealership and they cleaned some electrical connectors and returned it to me. My wife picked it up and on the drive home the windshield wipers went off and she also had numerous error messages on the dashboard so we returned it to the dealership. They replaced some modules as they found rust and returned the truck to me. When I went to the dealership to pick it up the truck would not start. They then said there was some corrosion in the star connectors and some moisture behind the radio. They replaced parts and returned it back to me. Since then I have had the truck back and had three more electrical issues with the vehicle. The service technician does not know what the error is and is having trouble pinpointing the problem. Its an electrical issue that they can't figure out. Tomorrow I am returning my truck for the sixth time for the same issue. I do not trust the truck to drive around and have not been able to use it for over 60 days.

Parts number 68623194AB, generator kit for alternator. This part went out on my Ram, Ram is backed up for months on this part. There are more than 10,000 vehicles with this problem. Im also being told that the product is not being produced at the moment, which puts my vehicle out of commission until the part arrives.

The contact owns a 2020 Ram 1500. The contact became aware of coolant fluid stains on the ground. The contact stated that while driving 40 MPH, there was an abnormal sound coming from the radiator fan. Upon inspection, the contact noticed that coolant fluid had accumulated on the fender under the radiator. The vehicle was taken to the dealer where it was diagnosed that the radiator seal had failed. The contact was advised that the radiator needed to be replaced. The vehicle was not repaired due to the cost. The contact stated that the failure persisted. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was approximately 60,000.

Software issue with 12' display unit. The issues began occurring over the past several months. Sirius XM radio frequently searching for signal lasting for hours, and nothing else would play, not the radio nor the Pandora app with UCONNECT. The backup camera displayed on the screen when in D. Then, on 6/10/2025, the backup camera stopped working altogether. When shifted into R, 12' display shows a blue screen with "Camera System Unavailable." The camera control buttons are fixed in position. On 6/11/2025, the 12' display showed Sirius XM subscription update and left me with the Sirius preview screen even though I have a subscription. This lasted several hours. Upon, restart, Sirius shows loading again. Still no backup camera.

The turn signal was stuck blinking to the right even in the neutral position. The only way to make it stop was to click it into the left turn indicator. This rendered the lane blind spot inoperative.

The contact owns a 2020 Ram 1500. The contact stated that upon starting the vehicle, the steering wheel started vibrating. The contact attempted to restart the vehicle and after the vehicle started, the “Power Steering Service” message was displayed on the instrument panel. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the steering assembly was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 62,250.

I am writing to report a serious and dangerous issue with my 2020 Ram 1500. The vehicle has been randomly shutting off while I am driving, often accompanied by a strange acceleration or revving sound just before the engine dies. This has occurred multiple times without warning, creating an extremely unsafe driving situation. The issue happens at random and cannot be easily reproduced on demand, which I understand may make it difficult to diagnose. However, it is important to emphasize that this is a major safety risk that could easily result in a crash or injury.

RAM has a bad design on MGU's, new ones and old ones are failing, whining, causing engine spudder and no movement at times. Can't purchase one because RAM has them on "Engineering HOLD". Therefore they no they have an issue, not offer a replacement. I have been advised if they become available I'm looking at $2,000 for an alternator. That is insane.

Power steering light continually goes on and off. Took it to dealership and they said they’ve had many many new models of this Ram come in with the same problem. They quoted me for a gear rack saying it’s some kind of defect and the whole thing would need replaced (2,000$ +). I’ve looked through forums and countless drivers have reported the same issue. I’ve had this truck for just over 100,000 miles, with regular maintenance to every aspect of it. I don’t feel we should be responsible for a fault of the manufacturer. Please help!

The power steering froze and caused me to lose control. Almost hitting my car port. Thank goodness I wasn’t on the highway. Up to that point it operated perfectly. According to internet common problem that has caused accidents. Factory will not repair. Truck currently unmovable

Loss of stability control,power steering,anti lock brake system,air bags,speed control. Has been at Dodge Dealer multiple times with the exact reoccurring problem.

Replaced the RFH Hub twice in this vehicle do to water damage. 1st time under warranty, the 2nd out of pocket. Noticed the second time they replaced the Backlit light seal under an extended warranty (XL1 Warranty) where the water came in from. Both repair receipts enclosed and a picture of another vehicle they were replacing the seal while picking up my repaired vehicle. Investigation revealed, they use to fix the back siding window seal which cost $1300, but they replaced the Backlit at $25, now I'm on the hook for $1081.71 and change. $936.71, for the repair, $144.00 for the tow, the same spot it was towed from the first time it happen. Both times it had rained heavily. Filed a reimbursement case with FCA, Case#93175918, they have yet to get back to me.

The contact owns a 2020 Ram 1500. The contact stated that the dashboard lamination had started peeling and was delaminating. Additionally, there was bubbling on the driver's side and the passenger's side of the dashboard. The dealer was notified of the failure, but the vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 40,000.