NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2025 Ram 1500. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
The contact owns a 2025 Ram 1500. The contact stated that the vehicle had been experiencing difficulty starting. The contact stated that the vehicle was able to restart after several attempts. The vehicle was taken to the dealer, where the failure could not be duplicated; however, the failure recurred. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 6,000.
See attached document for complaint.
My vehicle makes a rattle noise in the front brake area. I took the car to the dealer for warranty twice to have it checked, and they told me that some parts in the brake pad area are vibrating, causing the noise. They solved it by applying grease where the part is installed, but the sound returns after a short time. This is a problem for me because a new car isn't supposed to make that type of noise. I'm also worried that this problem could develop into one that ultimately affects the performance of the vehicle's brakes. I believe the part name is Disc Brake Pad Spring Kit (68545609AA).
When I test drive the truck it had approximately 20 miles on it. There was a yellow warning light on that indicated there was a trailer attached and the blind spot monitoring was deactivated. The salesman said it was just a glitch and they would get it fixed. I bought the truck a few days later and it had many more miles on it. The warning light was still on and the salesman said he would take it to get repaired while I was finishing the paperwork. After waiting over 3 hours he brought the truck to me. When I got in to drive home the warning light was still on. I asked him and he said they couldn’t gix it but it wasn’t important and I could come back later. I made an appointment for the next Monday. They kept the truck over 12 hours and said the had to order a part but it was safe to drive. Weeks later I brought the truck back and again it was there from open to close and it wasn’t fixed. This time they said it wasn’t safe to drive and I had to leave it there until they could fix it. It wasn’t safe there appropriately 30 days and they called and said they couldn’t fix it and to come and pick it up. The warning light was still on and the blue nd spot monitor still isn’t working. Now it comes on and off randomly and makes a great amount of noise as the alarms go off and on.
Components keep going offline, about 5 times a week. Larry Miller RAM, says there's nothing they can do, since the technology is so new. So I purchased a $84k vehicle for their safety features, that don't work 50% of the time.
At 1400 miles the truck was running and I put the truck in reverse and the engine light came on and the truck died. The truck started back up but the engine light stayed on. The engine light was for random cylinder Miss fire p0300. And about once a week of so the engine light will come on for a day is so and go off. Since this has happened the fuel milage has been affected. Also sometimes when truck drops into passing gear it will have loss of power and lights and bell will start flashing on the dash. And says high coolant temp and high engine temp even while being full of coolant.
Blind spot towing mirrors very unsafe cars motorcycles and people disappear behind mirrors especially the right side have had many close calls. Ram needs to go back to old style mirrors.
Purchased this Ram 1500 Tradesman 04/14/2025. Upon highway driving noticed a severe pull to the right at speed 70 mph. Called dealer to explain the problem and they suggested an alignment that was done on 05/01/2025. Dealer said numbers were green alignment was good. I did highway test again same problem pulling to right. Returned to dealer at 618 miles 05/07/2025 for reset electronic power steering module TSB 08 093 25. Problem still there. At 900 miles and 1500 miles truck was at 2 different dealers for alignments. Problem still there. From what I’ve been told there’s no service bulletin from Ram that addresses problem.This truck is a true disaster waiting to happen. After 52 years of driving I never drove a vehicle this hard to control.After reading Ram forums about this issue I know I’m not the only driver who has this problem. Just hope this issue is resolved before someone gets seriously injured or worse. Need someone from Stellantis or Ram to investigate this NOW!!
Multiple cylinder misfire, code has popped up multiple times. Already had fuel sensor replaced one month after purchase.
Brand new vehicle. From day one pulls to the right. Flimsy steering. I always find myself having to drive below speed limit. Unsafe at speed limit especially on country roads. Also ends up being unsafe as I have to drive slower. Multiple other drivers confirmed this issue in my vehicle. Daily drive female, no offroad use or work use, no accidents. 1500 miles now on the odo. Problem from day one. Intend to take to dealer soon but wanted to make report especially there are other users complaints online and it is a serious matter. Several times almost lost control. Appears to be releated to electronic steering behavior.
The contact owns a 2025 Ram 1500. The contact stated that upon accelerating from a complete stop, the engine revved up, but the vehicle failed to exceed 5 MPH. There was no warning light illuminated. The contact stated that the failure had occurred while in traffic on four occasions. The vehicle was taken to the dealer on several occasions, but the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 2,000.
This has occurred twice in the last 2-3 months. I was at a 2-way stop and after I stopped and started to pull into a cross-traffic opening, the transmission seemed to disengage momentarily (for approximately 1-2 seconds) leaving me unable to accelerate out of the way of oncoming traffic which causes the other drivers to rapidly close the distance between themselves and my vehicle before the transmission will unexpectedly re-engage causing a sudden rather violent jerk of the entire vehicle. The jerking was so violent and the other vehicle so close that I pulled over in one of the instances to verify that I hadn't been actually rear-ended. As I stated above, the problem has already occurred twice. No, the dealer has not yet evaluated the situation. I plan to take it into the dealer next week and mention the issue. No, the vehicle has not yet been inspected by the manufacturer or others listed. In neither case was there any warning lamps or messages. The "additional Details" below are for the most recent event.
My 2025 Ram 1500 has a Parasitic drain on the battery, The truck has left me stranded several times. Dealer says there are no electrical problems reported on these Trucks, But Ram forms state otherwise!
On 4/22/25 I was driving home from store and my truck down shifted to low and wouldn't come out of gear .the screen went blue as well. The truck has been in shop for 5 weeks and was told the truck had several codes that they couldn't figure out and the code are scrambled. I asked the service manager if the truck is safe and he said he thinks it should be. I was told by Stellantis Representative that they are trying g to get a regional engineer to find out what ls going on . I was also told by the Service Manager at Greenville Chrysler if they can't duplicate the issue they are going to release the vehicle. I told them several times that I have to be guaranteed that the truck is safe for my family and my self.
Engine shutdown at highway speed. Everything ceased to work.
My wife and kids were locked inside the truck and couldn't get the doors to unlock. They tried both driver side and passenger side door lock buttons and even tried locking and unlocking the door again but it was still stuck for a while. It didn't matter if the engine was on or off. They were eventually able to get out.
Since purchasing the vehicle in April, I have had a continuous problem with the brake's and brake system's. The red dash warning chime and red warning light have come on. I have brought the car in 4 times to the dealer for repair, to no avail. This happened before I put 100 miles on the car and has continued. I currently only have about 680 miles. The dealer has "worked" on on it for almost 2 months (bought the car 3 months ago). The following codes keep being set (scan attached). 2 Anti-Lock Brake System Code : C05D2-00 - Master Cylinder Piston Position Higher Than Expected. C0597-00 - Brake System Control Module 'A' Performance. 1 Instrument Panel Cluster Code: B12B7-92 - Instrument Panel Cluster Display. 1 Integrated Trailer Control Module Code: C10C7-00 - Electronic Trailer Brake Control Output.
Vehicle was being driven at highway speed at about 0555. There were no warning lights including no battery or low voltage warnings. Suddenly every warning light came on and all systems failed. Engine had stopped and computer had shifted vehicle into neutral. Power steering and power brakes had failed as well. At least one driver side rear tail light went out (I think forward headlights as well but not sure). The vehicle was still coasting at highway speed!!! Engine would not restart. I was extremely lucky to not be in an accident as the vehicle was suddenly essentially undrivable while traveling at a high rate of speed. I was lucky to be able to get it to side of road safely but in different traffic conditions this likely would have caused an accident as it was impossible to increase speed, and extremely difficult to steer or brake. The car is at dealers for repairs. I suspect this is a failure of the PCM software and eTorque system similar to the recall put in place to 2019-2023 ETorque models with the V8 (mine is V6 and a 2025). THIS IS A HUGE DANGER AND RISK. With no warning the vehicle becomes undrivable while it is being driven!! Had I needed to stop quickly I could not. Had I needed to turn quickly to avoid something I could not. Had I needed to accelerate to avoid being rear ended, I could not.
Shortly after purchasing the vehicle, I began experiencing intermittent electrical and driver assistance system malfunctions. These issues included warning messages, unexpected system behavior, and periods where multiple advanced driver assistance features were unavailable or disabled. The problem first occurred around April 4, 2025, at approximately 665 miles. Since then, the issue has occurred intermittently and has been difficult to predict or reliably reproduce. I brought the vehicle to an authorized dealer multiple times for warranty repair. On at least one visit, the dealer was unable to duplicate the concern. On subsequent visits, the dealer performed warranty-related diagnostics and repairs; however, the original issues have not been clearly confirmed as resolved. At times, the vehicle was deemed drivable but not confirmed to be fully repaired. Manufacturer technical assistance (STAR/engineering) has been involved in reviewing data and test results. As of the most recent service visit, the vehicle remains under review, and I do not have confirmation that the root cause has been identified or corrected. The intermittent nature of the malfunction and loss of driver assistance features creates concern for vehicle reliability and safety, especially when the systems fail without warning.
I am submitting this formal safety complaint regarding my 2025 RAM 1500 Limited, which I purchased new in November 2024 and currently with approximately 9,000 miles. The vehicle has exhibited repeated, dangerous failures of its advanced driver assistance and braking systems that place both the driver and public at serious risk. Summary of Safety Incidents: First Incident: While driving at approximately 35 mph, the vehicle abruptly and uncommandedly stopped, with no driver input. Fortunately, there were no vehicles behind me at the time, or this could have resulted in a high-speed rear-end collision. Second Incident: Roughly 400 miles later, while stopped at a traffic light, the vehicle displayed multiple warning alerts and shut itself off completely. Upon restarting and driving approximately 50 yards, the braking system failed for about five seconds, rendering the truck unable to stop. This failure was later replicated by the authorized dealership’s service team, who then informed me that the vehicle’s CPU had failed during repair attempts. The vehicle has now been out of service for over 50 days, and the dealer has returned it to me twice in an unsafe condition. Stellantis, the vehicle manufacturer, has acknowledged the problem but has not provided a resolution.
I am describing a potential incident. The tow mirrors are so large on this vehicle that is virtually impossible to determine if cars are coming, especially when making a left turn. They are creating an extreme safety hazard. There are a huge number of people on the internet describing near collisions and paying dealerships huge amounts of money to replace these mirrors.
Vehicle arriving and parked in parking spot. Occupants tried to leave vehicle and doors would not unlock. Had to use keyfob whicle still inside of vehicle. Door unlock buttons were not working to unlock doors. Only front doors unlocked but rear doors remained locked trapping 1 occupant in the rear. Driver exited the vehicle and the alarm went off. Driver had to try multiple times to shut off alarm. Driver entered vehicle and vehicle did not recognize key fob. Rear occupant was not able to exit vehicle as rear doors would not unlock. Rear occupant had to climb over center consul to exit vehicle. Keyfob # 2 had to be retrieved from house and brought to vehicle in order to unlock vehicle. After 30 minutes keyfob number 1 was functioning normally.
Vehicle dies while at idle and shifts into park. Only 14000 miles. Dangerous in traffic.
I purchased a brand-new 2025 RAM 1500 Laramie, and from day one it has been a nightmare. Only TWO days after delivery, the truck completely died and had to be towed back to the dealership. Since then, it has been in for repairs FOUR separate times. The last time was [XXX], when it was towed again — and here we are, almost TWO MONTHS later, with my truck still sitting at RAM Greenway, untouched, no repairs, no updates, no solution. Nobody is working on it, and now they have the audacity to try to charge me for the rental car while they hold my truck hostage. Meanwhile, I’m still paying the monthly payment for a brand-new vehicle I can’t even drive. RAM Customer Care is absolutely useless — they just send copy-paste updates saying “the dealer is working on the vehicle” when clearly NOTHING is being done. Zero accountability, zero urgency, zero customer service. This situation has caused me extreme stress and financial loss. I depend on a reliable vehicle for my family and my daily life, and RAM has failed on every level. Do NOT buy a RAM vehicle. Do NOT do business with RAM Greenway in Orlando. They will take your money, leave you without a working vehicle, and refuse to take responsibility. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The side airbags went off while driving with no impact. Driver sustained minor cuts and bruises from seat and curtain airbag. The vehicle shut off and automatically began calling the police. The vehicle was inspected by the RAM dealer and they refused to repair the vehicle stating that the vehicle detected a rollover (This did not happen). The insurance company found that the truck's airbag system was defective and required replacement of the faulty impact sensors. There were no warning lamps prior to the incident.
150 amp fuse blew. Caused auxillary battery to die and the truck didnt start. Caused the check engine light to turn on and many features such as lane keep assist, adaptive cruise control, remote start, and auto start/stop didn't work. The manufacturer and dealer states that it's not a warrantied item. Thr 150 amp fuse connects both batteries
Vehicle constantly pulls to the right. I thought it was an alignment issue so i took it to the dealer for an alignment, they adjusted one parameter then gave me the alignment report showing that it's all fine. When i complained it still pulls to the right they took it in for a second service. That service the "reprogrammed the steering module" which is different from the prior model year. This made zero difference and the car still pulls to the right. It is annoying below 60 MPH where it essentially nudges you to the right and dangerous above 70MPH. I am in Texas and we have a local toll road with an 80MPH speed limit so the speeds i described are an everyday travel situation here, not speeding or being reckless. If i drive holding the wheel straight with one hand for example on a perfectly straight piece of road and let go of the wheel for less than a second to reposition my hand the car veers to the right. If i let go for 2 seconds at 65mph it leaves the lane I was curious how long it would take my other car to leave the lane, i did that experiment on the same road. It took 10 seconds before it even got close to the line. Same stretch of road, similar weather. This is not weather related. This behavior occurs at all times, various temperatures. In total i have about 1100 miles on the new car. I think this car needs an urgent mandatory recall and a stop sale. This car should not have been sold to us in this condition this is unacceptable and unsafe. I found some threads online detailing this issue very similarly. Seems all the issues have different tolerances, but all about the same experience. [XXX] another thread. [XXX] Dealer says there is nothing else they can do until RAM issues a fix. Customer service at corporate was not helpful and told me there is nothing they can do. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The electronic shifter knob was flashing lights and the vehicle did not start. Occurred two days in a row. Display stated “Service Shifter”
Multiple warning lights for “Automatic Emergency Braking Unavailable Service Required” along with “Blind Spot Unavailable Service Required” this truck required 4 (four) trips to the dealer to find a resolution. Parts took 50 days to arrive so had to disable these important safety systems and continue driving. Blind spot light on passenger side mirror goes off randomly in heavy rain even after this repair. So while driving in the rain, it’s unreliable. Over 30 other reports of all the above issues on the RAM-RHO forums.
I purchased a brand new truck, and within a week it died while I was driving. Check engine light came on, follow by battery power saving mode light, automatic stop/stop service disabled, touch screen for radio became unresponsive. I quickly turned settings to look at battery voltage while I was trying to pull over off the road. Saw it drop from 11 volts down to 9 volts while I was driving. As I was turning into a parking lot to get somewhere safe the power to the truck turned off, and I lost power steering. Truck came to a stop in a parking but I was blocking traffic. Tow truck driver was able to jump the battery to get it onto a tow truck. I had the vehicle towed back to the dealer. They scanned the truck, and there were alot of codes thrown. They have been talking to Stellantis Engineers to figure out the problem. I was told by dealer that for certain it is a broken wire causing the batteries not to charge. That wasn't it. I am now being told it is the battery control module, and they have ordered parts. I have checked ram forums, and there are a lot of people reporting similar issues of brand new trucks dying within a few hundred miles of purchasing. replacing the batteries, and alternators. However, the truck dies again shortly after.
I was backing up in traffic and when I turned the truck to drive it would not shift into drive. The truck reved up like it was in neutral or park and wouldn’t move forward. I had to put the truck in reverse again and then back in drive a second time to get it to shift into drive. This incident almost caused a wreck, because the truck would not shift into drive and move. The traffic coming from behind had to stop to keep from hitting me because the truck wouldn’t shift into drive and move forward.
The contact owns a 2025 Ram 1500. The contact stated while driving at an undisclosed speed, the engine warning light illuminated. The contact stated that the failure occurred six days after the vehicle was purchased. The vehicle was taken to the dealer where it was diagnosed with multi-engine misfire, DTC: P0300. The contact was informed that a software update was needed. The vehicle was repaired. In addition, the contact stated the software had been updated twice; however, the contact was informed that the software update was a temporary fix. The contact stated that the failure reoccurred. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The dealer declined to update the software another time. Additionally, the dealer declined to buy back the vehicle. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 487.
The contact owns a 2025 Ram 1500. The contact stated that the side view mirrors remain illuminated for an extended time while operating the vehicle. The contact stated that the signal for the sensor to inform the driver of an approaching vehicle failed to illuminate intermittently. The contact stated that the side-view mirror was replaced. Additionally, the message “Tire Pressure Unavailable” was displayed. The contact stated that while driving approximately 30 MPH, the vehicle lost motive power. The contact was able to be restarted approximately 30 minutes later. The contact was able to continue driving; however, approximately a week later, the failure reoccurred while driving 55 MPH. The contact waits for approximately 30 minutes to restart the vehicle. The contact stated that the failure reoccurred while driving into the driveway at approximately 15 MPH. The vehicle had been taken to the dealer three times; however, there was no cause for the failure found. The manufacturer was informed of the failure, and a case was opened. The failure mileage was not provided.
At only 1600 miles on the odometer, I took the car in for oil service and ABS recall. Dealer inspected, said I was OK. They then Flashed the EBS module with new firmware. 4 day's later (less then 6 miles since dealer visit and arriving home after a brief 45mph, 6mile trip, the check engine light came on. As I was 2 blocks from my house, proceeded home. Engine was in limp mode. Suddenly the warning chime sounded, all warning lights came on. Stopped, tried to change gear selector to "R", car would not change gear. Could not select any gear, forward, reverse, neutral or park. Warning messages would not stop. Chime occurred about every 2 seconds, messages from "no forward breaking", No ABS, call dealer, no side blind spot, do not shift transmission. Car was on a hill, and would not go into park. Unsure about break's, so had to chalk wheels using rocks. Could not shutdown engine. Tried to press "stop" button many times, including holding the stop button in for 5 seconds then for 30 seconds. Engine still would not shut down. Finally after several minutes, and many presses, engine finally stopped. Car would not restart, and could not be moved out of the street. Finally a tow truck arrived and he pulled the emergency manual neutral strap, located by removing a panel by the left drivers side knee. Dealer has had the car for over a week, no loaner or rental car, and are very bad at keeping me up to date and returning phone calls. Last I heard was "waiting on approval and ordering parts". As I said, this is a brand new (2025) truck, with only 1600 miles on it.
My rear park sense turned off, there are trailer light and blind spot warnings happening every few seconds. Just to clarify the truck is not hooked up to anything , also there is a bell ringing every few seconds.
The contact owns a 2025 Ram 1500. The contact stated while driving 55 MPH, there was an abnormal sound coming from the engine compartment. The contact became aware that the RPM had exceeded 5,000 RPM, and the contact pulled over to the shoulder of the roadway and turned the vehicle off. The contact stated that after restarting the vehicle, the vehicle returned to normal functionality. The drowsiness alert warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 1,000.
Brand new 2025 ram 1500 is out of alignment at 800 miles. It pulls to the right. On highway, it almost turns itself to the other lane. Major disaster maker.
Engine auto stop/start (ESS) fails to start causing unsafe conditions. Restarting procedure sometimes requires multiple attempts to get the vehicle moving again in traffic.
The engine light goes on and off every other week. I've had the truck in multiple times and I've been told a number of reasons why it's happening, but it's not fixed. Now I am not receiving any paperwork for supposed services done I was told the paperwork will be mailed to me. I'm uncertain if Duluth Dodge is unable or unwilling to solve the problem. At this point, I'm getting lip service, and not getting the issue fixed. I have been in at least 6 times with my new 2025 Dodge Ram.
I do not believe my truck's forward collision warning and emergency braking work. I have had a few very close calls with rearending a vehicle in front of me and the truck did not brake automatically or give any collision warning. Also, the adaptive cruise control is set on the furthest distance, but it follows very closely to the vehicle in front of me. Like a 1.5 second length at the most. When I change the setting to follow closer, it will follow a vehicle within inches. I believe this causes a safety issue with a potential crash.
Purchased this Ram new on [XXX] On the drive home the BRAKE light came on. I just figured it was some new tech that I needed to read up on to understand why this light came on. I made it home and when I went out for a drive with my family it was off. I drove the vehicle on a short trip then home. The following day the light came on and while at a stop light the pedal pushed to the floor. I shut off the truck restarted it and the pedal restored and worked. This happened again the following day and I called the dealer I purchased it from and did not receive a call back. I scheduled and appointment for 2/5/2025 with a Ram dealer closer to my house. They kept the vehicle overnight and next day said the brake fluid was off and I should be all good. I drove off the lot for approx. 5 miles and the brakes failed again. I returned the truck to the dealer on [XXX] closer to home and have not had it returned back to me. A week and still no confirmation on a definite diagnosis. I have requested to have the truck exchanged and have not heard back from Stellantis case manager. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The truck brake pedal got hard and went all the way to the bottom. Dash lighted up like a Christmas tree. Luckily I was entering a parking lot so I was going slow and was able to park the truck. Truck only has 453 miles and is only 2 weeks since purchase. If there's a recall for this issue I believe it wasn't taken care of before selling it to me.
Brand new truck pulling to the right in highways speed, the dealer try to fix the issue with alignment but not luck, they don’t know what is wrong because all the numbers in alignment are green and good, several online post are talking about this issue with this 2025 Ram 1500
2025 RAM 1500 with 1580 miles. While in 4WD at 10 mph, vehicle message “service electronic stability control” followed by “ 4WD system temporarily unavailable” and “emergency braking unavailable. I was on a beach when it failed. Managed to get off the beach with failure still there. I shut down the vehicle a few miles later and started it back up and failure still there. After 7 miles the failure disappeared. Called service and they said call back if it happened again?? Told me the code would not be observable by the time I got to them. Sounds similar to a recall on vehicles manufactured thru August of 2024. This truck was built in September 2024.
The contact owns a 2025 Ram 1500. The contact stated that immediately after purchasing the vehicle, the vehicle experienced various electrical failures that included the vehicle not starting, and the message "Key Fob not in vehicle" was displayed. Additionally, the check engine warning light activated along with the message engine overheating. While driving at an undisclosed speed, the headlight flashed off and on, and the parking brake erroneously activated, causing the vehicle to shut off in traffic. The vehicle was taken on several occasions to be serviced; however, the failure recurred. No further information was available. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 10.
I purchased this RAM 1500 Big Horn Edition truck new on 12/23/24. The backup camera display has randomly failed 14 times only showing a blue screen. I have been able to clear the error by turning the vehicle off and back on except for two occasions (see*). There was not any resolution by the dealership on November 10, 2025, as they could not replicate the issue. The dates of this failure are: 1/22/2025, 1/24/2025, 2/6/2025, 3/9/2025, 3/12/2025, 5/8/2025, 5/18/2025, 5/25/2025*, 5/25/2025*, 9/24/2025, 9/28/2025*, 9/28/2025*, 10/23/2025, 10/23/2025. I'm aware of a recent recall (NHTSA CAMPAIGN ID Number: 25V826000) involving this truck and I suspect this critical backup screen failure is associated with the new recall. I have 14 images of the blue screen and will upload 5 photos for your review. If desired, I can send all 14 images later.
Auto Emergency Braking. It is available for inspection. Dealer has verified multiple instances of error codes from this issue. Dealer claims they cannot replicate it, but this has happened numerous 50+ times and occurs before and after vehicle is taken in for service for this issue. Vehicle has been inspected by manufacturer. Warning lamps appear, error message displayed saying "service required" and automatic safety email is generated by FCA and sent to me. Issue first appeared 3 days after purchased and 197 miles on odometer. Manufacturer refuses to properly address the issue. Engine failure has also occurred during this time while actively driving, but I have no idea if its related.
Adaptive cruise control does not work, Forward collision warning does not work, pedestrian emergency braking does not work, auto emergency braking does not work among other non safety issues. Dealer is aware and has ordered a new infotainment system which controls all these safety features but is unable to get it from the manufacturer for the last 6 months. This system did not work from the day I picked up the vehicle
Vehicle is currently at the dealer along with all paperwork of service dates and repairs. My truck is a 2025 dodge ram 1500 4wd. Current mileage is 3,441. Dealer has been in possession of the vehicle since 02/19/25. This is the third time my vehicle has been to Bayshore dodge of Baytown TX. Issue with the vehicle is in the brake system. When you apply your foot to the brake pedal it makes a chirping noise. Dealer has replaced the brake booster assembly and has lubricated the brake pedal and the pads and noise is still present. I received a txt today from the service advisor and she stated there waiting on Chrysler dodge engineers to further them with instructions on what to do next. Also the loaner that was given to me with 400 miles on it same vehicle 2025 Ram 1500 has same issue with the same noise coming from the brakes. I did report this to the dealer.
When I first bought my truck, the engine had a surging problem at low idle when it was cold. Once it heated up, the problem went away, so I didn’t pay too much attention to it. Then at about 4,000 miles, my truck began running very erratically. Then soon after, my check engine light came on. I took it to a dealership for warranty repair. Their code scanner revealed several misfire codes along with other related codes. This issue seems to be very common for the 2025 RAM with the new twin turbo 6-cylinder engine as noted by many people in online vehicle groups for this truck that have same experience. RAM has acknowledged the issue but doesn’t have a fix in almost 6 months later. My truck has been in service at the dealership for over 40 days and I have made several calls to check the status. Each time they say they cannot resolve. They say they have been in contact with the manufacturers “tech line” and have followed all their recommendations, but nothing has worked and there are no other resolutions available. There is nothing they can do. Due to the misfire code and the check engine light is on, the truck cannot be used safely on the road due to erratic performance. Sometimes on the highway, maximum speed will drop to 40 mph. Misfire codes also present a problem with potential engine damage. Also, I am obviously worried about my state SAFETY inspection that is due in another 6 months that would certainly fail leaving me unable to legally operate the vehicle. Since this seems to be a mysterious issue that Stellantis/RAM is unable to understand, much less repair, I am worried about potential long-term issues with this truck. Stellantis will not publicly state how many occurrences there are for this situation, but if online groups are any indication, it is a large number.