2010 Ram 2500 Complaint Log

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER:13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THEY TELL US NOW THAT THEY HAVE NO IDEA WHEN THEY CAN REPLACE OUR TIE ROD, IT FIRST WAS RECALLED LAST DEC. 2013. IT IS NOW JUNE 25, 2014. I WOULD THINK IT SHOULD HAVE BEEN REPLACED BY NOW. OR DODGE SHOULD NOT BE ALLOWED TO MAKE ANYMORE CARS, UNTIL THESE VEHICLES ARE REPAIRED. *TR

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NO EXPERIENCED THE FAILURE.

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION RELATED TO NHTSA CAMPAIGN ID NUMBER 13V529000(STEERING) HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURE WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER 13V528000 (STEERING). THE CONTACT STATED THAT SHE HAD CONTACTED THE DEALER AND THE MANUFACTURER NUMEROUS TIMES AND THEY WERE NOT ABLE TO PROVIDE A TIME FRAME FOR WHEN THE PARTS WOULD BE AVAILABLE FOR THE REPAIRS. THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THIS ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER 13V529000 (STEERING). THE CONTACT WAS INFORMED THAT THE PARTS FOR THE RECALL REMEDY WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORM THE RECALL REPAIR. THE VEHICLE HAD NOT EXPERIENCED A FAILURE. UPDATED 8/19/14*CN

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE CONTACT HAD BEEN WAITING MONTHS TO HAVE THE RECALL SERVICE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE A REASONABLE DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/25/14*CN

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHSTA CAMPAIGN NUMBER: 13V529000 (STEERING) IN DECEMBER OF 2013. THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2010 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO LEFT TIE ROD RECALL NOTICE ISSUES. *SMD THE CONSUMER CALLED THE DEALER IN DECEMBER 2013, ABOUT THE RECALL, AND WAS PLACED ON A WAITING LIST. THE CONSUMER CALLED THE DEALER, IN MARCH 2014 AND WAS INFORMED THEY ONLY RECEIVED 2 TIE ROD ENDS SINCE THE RELEASE OF THE CAMPAIGN AND THERE WAS NO ETA FOR ADDITIONAL PARTS. *JB

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000(STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL LETTER DECEMBER 2013. THE DEALER ADVISED THAT THE REPAIR KIT WAS RECEIVED ONCE PER WEEK AND THEY WOULD CONTACT HIM WHEN THE PART BECAME AVAILABLE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED THAT WHILE PARKED, HE NOTICED AN ABNORMAL NOISE FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE HVAC RECIRCULATION DOOR ACTUATOR WOULD NEED TO BE REPLACED. THERE WAS A MANUFACTURER'S RECALL FOR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED RECALL NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

WAS DRIVING, CHECK ENGINE LIGHT CAME ON, TEMPERATURE GAUGE WENT TO OVER 200 DEGREES. CALLED DEALER, TOOK IN. O2 SENSOR PROBLEM. SUPPOSEDLY FIXED ON 12/10/13, CHECK ENGINE LIGHT CAME ON AGAIN 12/25/13. CALLED DEALER, SUPPOSEDLY FIXED ON 12/30/13. CALLED CHRYSLER, CASE OPENED. CHECK ENGINE LIGHT CAME ON AGAIN, BACK TO DEALER. CHECK ENGINE LIGHT KEEPS COMING ON, EVERY TIME IS O2 SENSOR. NOT REPAIRED. HAVE TALKED TO CHRYSLER ABOUT LEMON, WON'T ADDRESS, SAID CONTACT STATE ATTORNEY GENERAL, MAKE COMPLAINT. HAVE TALKED TO MAN IN OHIO, HE HAS SAME PROBLEM, SUING. BOUGHT TRUCK BRAND NEW. PROBLEM STARTED WHEN TRUCK HAD LESS THAN 16000 MILES. *TR

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE DEALER INFORMED THAT ONE REMEDY PART WAS BEING SENT EVERY SIXTY DAYS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER:13V529000. THE CONTACT STATED THAT HE WAS MADE AWARE THAT THE PARTS WERE NOT AVAILABLE AND AS A RESULT THE RECALL REPAIRS WERE NOT PERFORMED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THERE ARE NO FAILURES AT THIS TIME.

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE STEERING WHEEL BEGAN TO SHAKE VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE SWAY BAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000. THE VIN WAS UNAVAILABLE.

I WAS DRIVING ON ALBERT PIKE (GARLAND COUNTY ARKANSAS) WHEN I LOST CONTROL OF THE STEERING AND RAN OFF THE ROAD OVER THE SIDEWALK. I PROMPTLY CALLED THE DEALERSHIP ([XXX]) AND FOUND OUT THERE WAS A RECALL NOTICE ON THE TIE ROD END. WHICH I NEVER RECEIVED. THE DEALERSHIP TOWED THE VEHICLE IN AND IT WAS REPAIRED A COUPLE DAYS LATER. IN JUNE OF 2014 I WAS DRIVING DOWN 70 EAST (GARLAND COUNTY ARKANSAS) AND STARTED TO LOOSE THE ABILITY TO STEER PROPERLY BECAUSE OF A MASSIVE WOBBLE IN THE FRONT END. I TOOK THE TRUCK INTO AMERICA TIRE AND WHEELS. THEY PUT THE TRUCK ON THE LIFT AND THE FRONT WHEELS WERE SO LOOSE THAT YOU COULD WOBBLE THE TIRE BACK AND FORTH APPROX. THREE INCHES. I AGAIN TOOK MY TRUCK TO [XXX] TO FIND OUT THERE WAS A RECALL ON THE RECALL. ONCE AGAIN, WE NEVER RECEIVED ANY NOTIFICATION. AT THIS TIME I HAD NEW SET OF TIRES WHICH HAD 14000 MILES ON THEM AND THE RIGHT FRONT WAS WORN THROUGH THE WEAR BARS AND THE LEFT FRONT WAS SEVERELY CUPPED. I SPOKE WITH THE DODGE CUSTOMER SERVICE AND THE DEALERSHIP AND THEY REFUSED TO REPLACE OR PROVIDE ANY COMPENSATION FOR THE TIRE. THEY SAID THE FRONT RECALLS HAD NOTHING TO DO WITH THE TIRE WEAR. THEY. DODGE, HAD ALREADY PUT MY LIFE AND THE LIFE'S OF OTHERS IN JEOPARDY, BY THIS ISSUE AND BY NOT NOTIFYING US OF THE TWO RECALLS UNTIL AFTER THERE WAS AN INCIDENT. I FEEL LIKE THE MANUFACTURER AND THE DEALER, THERE DIRECT REPRESENTATIVE, SHOULD BE HELD RESPONSIBLE AND ARE LIABLE FOR ALL REPAIRS INVOLVED WITH THIS RECALL. I COULD HAVE BEEN KILLED OR KILLED SOMEONE ELSE. DODGE NEEDS TO BACK THE PRODUCTS THEY ARE SELLING TO THE PUBLIC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

HVAC SYSTEM TROUBLE. VERY LITTLE HEAT AND AIRFLOW ON DRIVERS SIDE OF VEHICLE. AC IS FINE. PASSENGER SIDE HAS FULL AIRFLOW AND HEAT. ACTUATORS HAVE BEEN CHANGED AND TESTED. DEALERSHIPS HAVE CHANGED HEATER CORE, BUT TROUBLE PERSISTS. NEW DEALER WANTS TO CHANGE HEATER CORE. ON GOING ISSUE. I AM NOT THE ONLY ONE HAVING THIS TROUBLE. NUMEROUS REPORTS OF BLEND DOOR PROBLEMS BUT SERVICE WILL NOT DIAGNOSE OR FIX. TROUBLE HAS BEEN ON GOING TO 3 YEARS. NEED RESOLUTION. STARTED WHEN ACTUATORS WERE CHANGED ON RECALL. DO NOT REMEMBER EXACT DATE.

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V58000 (STEERING). THE CONTACT STATED THAT THE REPAIR HAD EXCEEDED A REASONABLE AMOUNT OF TIME. THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

DRIVING ON THE BALTIME BELTWAY (695) AFTER DRIVING OVER A COUPLE OF BUMPS IN THE ROAD MY STEERING WHEEL STARTED TO SHAKE VIOLENTLY OUT OF CONTROL AND THE TRUCK WAS SHAKING AND BOUNCING ALL OVER THE ROAD LIKE A JUMPING JACK. OTHER CARS THAT WERE AROUND ME AT THE TIME WERE GETTING OUT OF MY PROXIMITY AS I WAS ALL OVER THE ROAD AND HAD TO SLOW DOWN TO ALMOST A STOP. I ACTUALLY ENDED UP ON THE SHOULDER OF THE ROAD WHEN IT WAS ALL OVER. THIS HIGHWAY IS 55 MPH AND USUALLY CONGESTED. *TR

ON MY WAY TO YORK, PA A SECOND "DEATH WOBBLE" OCCURRED. THIS TIME ON I 83. SPEED LIMIT IS 65 MPH. I DROVE OVER A COUPLE OF BUMPS IN THE ROAD AND MY STEERING WHEEL WAS SHAKING VIOLENTLY AS WELL AS THE TRUCK BOUNCING ALL OVER THE ROAD LIKE A JUMPING JACK. AN 18 WHEELER WAS BEHIND ME AT THE TIME AND ALMOST REAR-ENDED ME AS A RESULT. I HAD TO SLOW DOWN TO ALMOST NOTHING TO GET IT TO STOP AND WAS FORCED INTO THE SHOULDER. THIS IS THE TIME THIS HAPPENED TO ME TODAY AND THE FOURTH TIME IN ONE WEEK! THERE IS A SERIOUS PROBLEM WITH THIS TRUCK AS I HAVE SEEN NUMEROUS COMPLAINTS ONLINE ABOUT THIS EXACT SAME THING OCCURRING TO THIS VEHICLE. *TR

TRAVELING 60 MPH ON A TWO LANE COUNTY ROAD IN A RURAL AREA, SPEED LIMIT 55MPH. DROVE OVER A SLIGHT BUMP IN THE ROAD THAT WAS OVER A SMALL CREEK WHEN THE STEERING WHEEL SUDDENLY AND VIOLENTLY STARTED TO WOBBLE BACK AND FORTH AND THE VEHICLE STARTED TO SHAKE VIOLENTLY AS WELL. THE VEHICLE WAS UNCONTROLLABLE AND STARTED TO FORCE ME OFF THE ROAD TOWARD A WOODED AREA.LUCKILY I WAS ABLE TO SLOW DOWN ENOUGH FOR THE "DEATH WOBBLE" TO SUBSIDE ENOUGH FOR ME TO REGAIN CONTROL. I WAS ON MY WAY TO PERFORM A CHORE AND HAD TO RETURN FROM THIS CHORE ON THE SAME ROAD. THE EXACT SAME THING HAPPENED ON THE RETURN TRIP. VIOLENT SHAKING OF THE STEERING WHEEL AND VEHICLE AND TOTAL LOSS OF CONTROL. THE SAME THING HAPPENED ABOUT TWO MONTHS AGO ON AN INTERSTATE HIGHWAY. THE ROAD SURFACE WAS POORLY MAINTAINED AND THE "DEATH WOBBLE" OCCURRED WHEN I DROVE OVER AN IMPERFECTION ON THE ROAD SURFACE. LUCKILY NO OTHER VEHICLES WERE NEXT TO ME OR AN ACCIDENT SURELY WOULD HAVE OCCURRED. THIS FIRST EVENT I THOUGHT WAS JUST BY CHANCE, BUT AFTER THE LAST EVENT HAPPENING TWICE ON THE SAME DAY HAS ME CONVINCED THAT THERE IS A FLAW IN THE STEERING AND/OR SUSPENSION. I WENT TO THE DEALER WHERE I BOUGHT THE TRUCK AFTER DOING A WEB SEARCH ON PROBLEMS WITH THIS VEHICLE (MANY COMPLAINTS POSTED DETAILING EXACTLY WHAT HAD OCCURRED WITH ME) AND TOLD THE SERVICE REP WHAT HAD HAPPENED AND SHE SAID SHE HAD HEARD NO SUCH COMPLAINTS FROM OTHERS. THE ROADS IN MY COUNTY ARE VERY RURAL AND WELL MAINTAINED. NO PROBLEMS ON WELL MAINTAINED ROADS, HOWEVER, ON POORLY MAINTAINED ROADS OR OVER EXPANSION JOINTS OR POTHOLES GOING 60 MPH WILL THROW THIS VEHICLE INTO A "DEATH WOBBLE" AS IT HAS BEEN CALLED. *TR

I WAS DRIVING IN MY TRUCK WITH MY FRIEND ON SR 101. APPROXIMATE SPEED WAS 60 MPH. WE WENT AROUND A BEND IN THE ROAD OVER A CONCRETE BRIDGE EXPANSION JOINT WHERE THE PAVEMENT CHANGED LEVELS. THE TRUCK JUMPED AND BEGAN VIOLENTLY VIBRATING AND FORCED ME INTO PASSENGER SIDE GUARD RAIL OF THE BRIDGE. THE VIBRATING CONTINUED UNTIL I SLOWED DOWN TO APPROX 10 MPH. THE PROBLEM I THOUGHT WAS FIXED WITH NEW STEERING STABILIZER AND SHOCKS, A.K.A. THE DEATH WOBBLE HAS RETURNED. AFTER RESEARCH ON THE INTERNET, I CALLED MY LOCAL DODGE DEALERSHIP WITH SKEPTICISM. HE KNEW OF NO RECALLS AND IT WOULD NOT BE COVERED UNDER WARRANTY. I DO NOT FEEL SAFE IN THE VEHICLE AND DO NOT WANT MY FAMILY RIDING IN THE TRUCK. I HAVE ESCAPED INJURY TO THIS POINT. THIS IS MY 1ST POSTING. PLEASE HELP. WHAT SHOULD I DO? *TR

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE CONTACT NOTICE A LOUD GRINDING NOISE FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE BALL JOINTS NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 136,000.

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER AND MANUFACTURER STATED THAT ONE REMEDY PART WOULD BE RECEIVED EVERY TWO WEEKS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 06/10/14 MA

POPPING NOISE WHEN APPLYING PRESSURE TO BRAKE PEDDLE. LOSS OF POWER STEERING CAUSING ME TO RUN OFF ROAD THIS HAPPENED TWICE ON MY WAY TO WORK. *TR

FROM STATEMENT OF OPERATOR "WHILE PERFORMING ROAD MAINTENANCE ACTIVITIES I WAS DRIVING UP A GRADE AT LOW SPEED WHILE IN FOUR WHEEL DRIVE AND IN LOW GEAR. THE FIRST INDICATION OF A PROBLEM WAS A SUDDEN BURST OF SMOKE FROM UNDER THE HOOD ACCOMPANIED BY THE ENGINE OIL LIGHT COMING ON. I TRIPPED THE HOOD RELEASE, WENT TO THE FRONT OF THE VEHICLE TO OPEN THE HOOD. THE SMOKE FROM THE ENGINE COMPARTMENT PREVENTED ME FROM SAFELY LOCATING THE HOOD RELEASE. I THEN RETRIEVED THE FIRE EXTINGUISHER FROM THE VEHICLE AND APPLIED IT THE BEST I COULD TO THE ENGINE COMPARTMENT. AT THE SAME TIME ANOTHER EMPLOYEE RETRIEVED AN ADDITIONAL 2 FIRE EXTINGUISHERS FROM ANOTHER FOREST SERVICE TRUCK AND APPLIED THEIR CONTENTS IN A SIMILAR FASHION. THE APPLICATION WAS INSUFFICIENT TO EXTINGUISH THE FIRE. OVER THE SUBSEQUENT HALF HOUR TO 45 MINUTES THE VEHICLE BECAME FULLY ENGULFED IN FIRE. THE SECOND OPERATOR SAID WHEN HE SEEN THE SMOKE HE RAN UP TO THE FRONT SIDE OF THE TRUCK AND COULD SEE FLAMES IN THE ENGINE COMPARTMENT AND AT THAT TIME THEY TRIED TO EXTINGUISH THE FIRE USING 3 5ABC FIRE EXTINGUISHERS. AFTER DEPLETING THE EXTINGUISHERS THEY MOVED BACK AND UNHOOKED THE ROCK RAKE THEY WERE PULLING AND WAITED FOR THE FIRE RESPONSE TO ARRIVE AT WHICH TIME THE VEHICLE WAS TOTALLY ENGULFED. *TR

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 RAM 2500. WHILE DRIVING 65 MPH, THE ENGINE STALLED AND THE CHECK ENGINE LIGHT ILLUMINATED. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED SEVERAL TIMES, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 38.

THERE WAS ALREADY A RECALL OUT FOR THIS LEFT TIE ROD END. I HAD IT REPLACED BY DODGE ON MARCH 30, 2012. LAST WEEK I HAD THE NEW REPLACED LEFT TIE ROD END, BREAK ON ME. FORTUNATELY I WAS IN A PARKING LOT AND NOT DRIVING DOWN THE STREET OR THERE WOULD HAVE BEEN A WRECK. *TR

THIS IS A COMPLAINT ABOUT RECALL IIV350000. DEALERSHIP INSPECTED TIE ROD END UNBEKNOWNST TO ME ABOUT RECALL IN 2012. THE TIE ROD BROKE IN APRIL 2013. CHRYSLER STATED THEY FULFILLED THE RECALL REQUIREMENT WITH THE INSPECTION. THE FAILURE OCCURRED AFTER THE INSPECTION. THIS SEEMS HARDLY ACCEPTABLE AS A FAILURE CAN RESULT AFTER A VISUAL INSPECTION, UNLESS SOME TYPE OF NON-DESTRUCTIVE TESTING WAS COMPLETE. CHRYSLER CHARGED MY EXTENDED WARRANTY FOR THE DEDUCTIBLE FOR THE REPAIR. *TR

RECEIVED FIRST NOTICE OF LEFT TIE ROD BALL STUD (RECALL N49) RECALL IN EARLY MARCH 2014. SCHEDULED AND TOOK VEHICLE INTO DEALERSHIP FOR REPAIRS. WHEN BROUGHT IN FOR REPAIRS, I WAS TOLD THE REPLACEMENT PART HAS BEEN RECALLED AGAIN AND DODGE WAS WAITING FOR NEW PARTS. HAVE CALLED AND CHECKED EVERY 1-2 WEEKS ON STATUS WITH LITTLE OR NO INFORMATION JUST SAYING THEY ARE WAITING FOR PARTS AND THEY ARE ONLY GETTING ONE PART EVERY 7 DAYS AND WE ARE ON THE LIST...NOT RELEASING WHERE ON THE LIST, HOW MANY ARE ON THE LIST OR WHEN I CAN EXPECT THE SERVICE. DODGE HAS TOLD ME THE TIE ROD IS BAD AND THAT THEY CANNOT GUARANTEE MY SAFETY OR RECOMMEND THE USE OF MY TRUCK. THIS VEHICLE IS USED FOR CONSTRUCTION AND PERSONAL USE, INCLUDING HAULING AND TOWING AND I DO NOT FEEL SAFE DRIVING IT ON THE ROAD, FOR EITHER MYSELF, FAMILY OR OTHER PEOPLE. THIS IS THE ONLY VEHICLE I HAVE FOR WORK, AND CANNOT AFFORD ANOTHER TEMPORARY VEHICLE. *TR

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500 EQUIPPED WITH MICHELIN LTXA/F TIRES, SIZE: 265/70/R17. THE CONTACT STATED THAT ALL FOUR TIRES WERE CRACKED. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN REFUSED TO PROVIDE ANY ASSISTANCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE TIRES WERE NOT REPLACED. THE FAILURE MILEAGE WAS 9,000.

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I WAS DRIVING IN MY TRUCK WITH MY WIFE ON SR 25 IN A CONSTRUCTION ZONE. I WAS HAULING MY 13 FT DETRO TRAILER. APPROXIMATE SPEED WAS 55 MPH. WE WENT AROUND A BEND IN THE ROAD WHERE THE PAVEMENT CHANGED LEVELS. THE TRUCK JUMPED AND BEGAN VIOLENTLY VIBRATING. THE VIBRATING CONTINUED UNTIL I SLOWED DOWN TO APPROX 10 MPH. THE PROBLEM I THOUGHT WAS FIXED A.K.A. THE DEATH WOBBLE HAS RETURNED. I CALLED MY LOCAL DODGE DEALERSHIP WITH SKEPTICISM. THE DEALER OWNER STATED THEY COULD NOT FIX THE PROBLEM UNLESS THEY WERE ABLE TO DUPLICATE THE PROBLEM. HE WAS DOUBTFUL THEY WOULD BE ABLE TO DUPLICATE IT. THE OWNER CALLED HIS DISTRICT MANAGER WHO STATED HE HAS NEVER HEARD OF THIS PROBLEM (BUT THE OWNER SAID HE HAS). THE OWNER SUGGESTED I BEGIN VIDEO TAPING WHILE DRIVING. I HAVE BEEN VIDEO TAPING EACH TIME I ENTER THE INTERSTATE SO I CAN "CATCH" THE DEATH WOBBLE ON VIDEO. AT THIS POINT, I DO NOT FEEL SAFE IN THE VEHICLE AND DO NOT WANT MY FAMILY RIDING IN THE TRUCK. I HAVE ESCAPED ACCIDENT TO THIS POINT BECAUSE THERE WEREN'T ANY VEHICLES AROUND ME AT THE TIME THE DEATH WOBBLE OCCURRED. THIS IS MY 3RD POSTING. PLEASE HELP. WHAT SHOULD I DO? *TR

2010 DODGE RAM 2500 TIE ROD BROKE ON TRUCK ON 1/21/2013. HEARD POPPING NOISE IN THE FRONT END OF TRUCK - PULLED OVER TO INVESTIGATE. DRIVERS SIDE - INNER TIE ROD. *TR

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED BECAUSE THE PART WAS UNAVAILABLE. THE DEALER ADVISED THAT THE VEHICLE NOT BE DRIVEN. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

REAR PINION NUT LOOSENING CAUSED COMPLETE DIFFERENTIAL FAILURE. *TR

WAS DRIVING UNDER CRUISE CONTROL AT 75MPH ON I95 NORTH IN THE MIDDLE LANE, AND NOTICED MY TRUCK STARTED SLOWING DOWN AND ENGINE HAD STALLED. POWER STEERING AND POWER BRAKES WENT OUT AND THERE WAS TRAFFIC COMING UP BEHIND ME IN ALL THREE LANES, SO I HAD DIFFICULTY STEERING THE TRUCK OFF TO THE SIDE OF THE ROAD. ALL ELECTRONICS REMAINED ON, KEY WAS STILL IN ON POSITION, AND THERE WERE NO STATUS INDICATORS ANYWHERE ON THE INSTRUMENT PANEL OR EVIC TO INDICATE THERE WAS A PROBLEM. THE FUEL GAUGE WAS STILL OVER HALF FULL. ONCE THE TRUCK CAME TO A STOP, I PUT IT BACK IN PARK AND TURNED THE KEY OFF. I WAS THEN ABLE TO START THE TRUCK BACK UP AND CONTINUE DRIVING THE REST OF THE WAY HOME WITHOUT ANOTHER INCIDENT. I TOOK THE TRUCK INTO THE DEALER THE NEXT DAY AND THEY WERE UNABLE TO FIND ANY FAULT CODES FROM THE ECU. BECAUSE THERE WERE NO FAULT CODES FOUND, THE DEALER WAS UNABLE OR UNWILLING TO PERFORM ANY REPAIRS TO PREVENT THIS DANGEROUS CONDITION FROM RE-OCCURRING. SO, I'VE DONE SOME RESEARCH OF MY OWN ON THIS CONDITION AND FOUND THAT CHRYSLER HAS HAD IDENTICAL PROBLEMS IN OTHER VEHICLE MODELS FOR WHICH THEY ISSUED A RECALL (RE: NHTSA CAMPAIGN ID NUMBER: 11V139000). IT SEEMS THIS PROBLEM IS CAUSED BY A LOSS OF COMMUNICATION BETWEEN THE KEY FOB AND THE WIRELESS IGNITION NODE (WIN). THIS WIRELESS CONNECTION IS REQUIRED TO START THE VEHICLE, BUT FOR A GLITCH IN THE WIRELESS CONNECTION TO RESULT IN A COMPLETE ENGINE SHUTDOWN WHILE TRAVELING AT HIGH SPEED IS A HUGE SAFETY ISSUE. I AM NOW AFRAID TO DRIVE MY TRUCK ON THE HIGHWAY UNLESS I STAY IN THE RIGHT HAND LANE. *TR

I WAS DRIVING WITH MY SON IN THE VEHICLE GETTING ON I-65 GOING SB. I CROSSED OVER AN EXPANSION AND THE TRUCK STARTING VIOLENTLY JUMPING AND VIBRATING. IT THREW ME FAR ENOUGH THAT I WAS ALMOST IN THE GRASS. ONCE I APPLIED THE BRAKES, THE TRUCK SLID COMPLETELY INTO THE GRASS. THE VIBRATING CONTINUED UNTIL I WAS ALMOST COMPLETELY STOPPED (APPROX 10 MPH). I NEW IMMEDIATELY SOMETHING WAS WRONG WITH THIS PARTICULAR TRUCK. I TOOK THE TRUCK TO MY LOCAL DODGE DEALER AND EXPLAINED WHAT HAD HAPPENED. THE INVOICE READS "CUSTOMER THE FRONT END WOBBLES BAD FROM 65 MPH DOWN TO 10 MPH, AFTER HITTING A BUMP". "REPLACED FRONT BRAKE CALIPERS AND HOSES. ADD FLUID". I DID NOT BELIEVE THIS WAS THE PROBLEM SO I BEGAN RESEARCHING TO SEE IF ANYONE HAD EXPERIENCED THE SAME ISSUE. TURNS OUT MANY OTHER DODGE TRUCKS HAVE EXPERIENCED THIS ISSUE. SO MUCH SO THAT IT HAS BEEN GIVEN THE NAME "THE DEATH WOBBLE". IN MY RESEARCH I HAVE FOUND NUMEROUS FIXES FOR THIS PROBLEM BUT THEY ARE ALL AFTER MARKET PARTS. I CONTINUED TO DRIVE MY TRUCK HOPING THE PROBLEM WAS RESOLVED. I HAVE DRIVEN THE SAME ROUTE MANY TIMES WITHOUT ISSUE AND I ASSUMED THE PROBLEM WAS RESOLVED. *TR

I WAS TRAVELING ON THE INTERSTATE AT 70 MPH HIT A SMALL BUMP AND THE FRONT END STARTED SHAKING VIOLENTLY,THE STEERING WHEEL WAS ALMOST UNCONTROLLABLE. I HAD TO PULL OFF AND STOP BEFORE IT WOULD STOP. THEN PROCEEDING ON DIDN'T HAVE ANYMORE PROBLEMS YET. *TR

AFTER TIE ROD END REPLACEMENT ON DODGE RAM TRUCKS (CHRYSLER RECALL L16) ALIGNMENT NEEDS TO BE CHECKED. RECALL NOTICE L16 DOES NOT REQUIRE CHRYSLER TO CHECK ALIGNMENT, AND ONE DEALERSHIP IN GRESHAM OREGON DOES NOT CHECK CAUSING AN UNSAFE CONDITION IF ALIGNMENT IS OUT.

FRONT LEFT TIE ROD WAS A SAFETY RECALL IN MARCH. I HAD IT LOOKED AT AND THE DEALER SAID IT WAS FINE. ON FRIDAY AUGUST 24TH I WAS TURNING AROUND IN A DRIVEWAY AFTER I GOT OFF THE HIGHWAY 10 MINUTES PRIOR WHEN THE TIE ROD BROKE. I CALLED ROADSIDE ASSISTANCE IN WHICH THEY TOWED TO THE NEAREST DEALER SINCE WE WERE 58 MILES FROM HOME. THE DEALER GAVE ME A RENTAL CAR AND TOLD ME NOT TO WORRY ABOUT ANYTHING, CHRYSLER WOULD HANDLE IT. ON SATURDAY THE 25TH, THE DEALERSHIP CALLED ME AND TOLD ME THAT I WOULD HAVE TO USE MY EXTENDED WARRANTY BECAUSE CHRYSLER SAID THEY WOULD NOT PAY FOR THIS, EVEN THOUGH THIS WAS A RECALLED PART. I WOULD HAVE TO PAY THE 100.00 DEDUCTIBLE. I THEN FILED A COMPLAINT WITH CHRYSLER, WHO THEN CALLED ME ON MONDAY THE 27TH AND TOLD ME THEY WOULD PAY THE DEDUCTIBLE AND I WOULD HAVE TO ISSUE THE CHECK FIRST AND THEY WOULD SEND ME THE CHECK. I DID NOT HAVE 100.00 AND TOLD THEM THAT THEY WOULD NEED TO PAY UPFRONT. THEY SAID THEY WOULD TALK TO THE DEALER AND TAKE CARE OF IT. ON TUESDAY, THE 28TH I GO TO PICK UP MY TRUCK AND THEY SAID CHRYSLER DID NOT PAY AND I HAD TO BORROW 100 TO TAKE CARE OF THE DEDUCTIBLE AND ALSO HAD TO FILL UP THE RENTAL CAR. I FEEL THAT THIS WAS ALL ON CHRYSLER AND I HAVE BEEN A DODGE OWNER SINCE EARLY 90'S AND I REFUSE TO BUY DODGE EVER AGAIN BECAUSE OF THEIR LACK OF CUSTOMER SERVICE. I COULD OF BEEN KILLED IF THIS WAS TO HAPPEN ON THE HIGHWAY AND CHRYSLER JUST DOES NOT CARE. *TR

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500 EQUIPPED WITH BF GOODRICH TIRES, SIZE: 265/70/R17. THE CONTACT STATED THAT HE NOTICED THAT THERE WERE CRACKS IN ALL FOUR TIRES. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 24,000.

I WAS ON THE HIGHWAY DOING AROUND 75 AND HIT A SMALL BUMP AND ALL 4 TIRES LOCKED UP, THE STEERING WHEEL AND COLUMN SHOOK VIOLENTLY, THE DASHBOARD AND EVERYTHING SHOOK REALLY HARD. I STARTED TO HIT THE BRAKES AND DID NOT LET GO OF THE STEERING WHEEL EVEN IF IT WAS SHAKING HARD. MY TRUCK STARTED TO GO ONTO THE SHOULDER THEN WENT INTO THE GRASS ON THE RIGHT AND CAME TO A STOP. IT WAS STILL RUNNING AND I GOT OUT TO LOOK AT THE TIRES AND UNDERNEATH BUT NOTHING WAS WRONG. I TOOK IT TO A DIFFERENT DEALER AND TOLD THEM I EXPERIENCED THIS BEFORE AND NOT TO TRY TO DUPLICATE THE COMPLAINT BECAUSE IT WILL GO OUT OF CONTROL. TODAY THEY CALLED ME TO SAY THEY REPLACED THE BALL JOINT (UNDER WARRANTY) BUT I HAVE TO PAY FOR AN ALIGNMENT. I TOLD THEM THAT I LOOKED THE SYMPTOMS UP ON THE INTERNET AND SAW THIS IS A REAL PROBLEM THAT CANT BE FIXED AND I DON'T WANT THIS TO HAPPEN TO ME AGAIN, THEY CAN KEEP IT. WHY DO I HAVE TO PAY 700.00/MONTH PAYMENTS AND ALSO PAY WITH MY LIFE OR SOMEONE ELSE'S LIFE TOO? I WILL NOT PICK THIS 'FIXED' TRUCK UP FROM THE DEALER. ON THE INTERNET AND YOU-TUBE ITS CALLED, THE DEATH WOBBLE AND IS WHAT HAPPENED TO ME, ONLY WORSE AND TWICE! SO, TODAY I WENT TO NHTSA AND FILED BOTH COMPLAINTS. BELIEVE ME, I MAY NOT HAVE IT ON VIDEO BUT ITS VERY VIOLENT AND YOU CANT STEER! THE STEERING SHAKES SO BAD THAT YOU CAN BARELY HANG ONTO IT AND I THINK ALL THE TIRES QUIT TURNING BECAUSE YOU LITERALLY ARE BOUNCING DOWN THE HIGHWAY. *TR

HORRIBLE SQUEAK COMING FROM SOMEWHERE IN THE DRIVER SIDE REAR OF THE CAB. THE DEALERSHIP AND MYSELF CANNOT LOCATE THE SOURCE OF THE NOISE. I FEEL LIKE IM IN A SEINFIELD EPISODE. PLEASE SOMEONE HELP ME!!!!! *TR

WE PURCHASED A 2010 DODGE RAM CUMMINGS 2500 ON 06/20/2011. WEEKS INTO MAKING THE PURCHASE WE STARTED HAVING ENGINE PROBLEMS. SUCH AS A CLOGGED FUEL FILTER, EGR VALVE, THE IGNITION KEY SWITCH, TRUCK WOULD NOT START WITH TURN OF THE KEY, YOU HAD TO WIGGLE KEY INSIDE IGNITION TO START TRUCK. THE CHECK ENGINE LIGHT IS ALWAYS ON, RECENTLY THE MESSAGE PANEL DISPLAYED EXHAUST IS 90% FULL. THE TRUCK WAS GOING ABOUT 5 MILES PER HOUR. AND RECENTLY IT TURNED OFF ON THE WAY HOME BARELY AVOIDING GETTING HIT BY ON COMING TRAFFIC. WE ALSO REPLACED THE WATER PUMP, THE BELT TENSIONER, AND IT HAD AC COILS CLOGGED. PAINT ALSO STARTED CHIPPING IN SOME AREAS. *TR

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMB: 11V350000 (STEERING:LINKAGES:TIE ROD ASSEMBLY). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REMEDY THE RECALLED COMPONENT WERE NOT AVAILABLE. THE CONTACT WAS NOT PROVIDED A TIMETABLE AS TO WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE SITUATION. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.