2011 Ram 2500 Complaint Log

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING), BUT THE DEALER STATED THAT THE PARTS FOR THE REPAIR WERE LIMITED. THE CONTACT HAD BEEN WAITING SINCE NOVEMBER OF 2013 TO HAVE THE VEHICLE REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE DEALER DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE FOR THE REPAIR. THE CONTACT HAS NOTIFIED THE DEALER ON SEVERAL OCCASIONS AND STATED THAT THE REPAIR WAS NOT PERFORMED IN A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE DEALER AND MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I HAVE RECEIVED TWO SAFETY RECALLS FOR THIS VEHICLE RECALL NUMBER N49/NHTSA 13V-529. THE RECALL IS TO REPLACE THE LEFT TIE ROD BALL STUD ON THE STEERING LINKAGE. I RECEIVED THE FIRST RECALL NOTICE IN JANUARY 2014. I IMMEDIATELY WENT TO MY DODGE DEALER TO HAVE THE WORK PERFORMED. DODGE STATED THAT THEY WOULD HAVE TO ORDER THE PARTS. SIX MONTHS LATER I AM STILL WAITING FOR THE PARTS. TODAY I RECEIVED THE SECOND SAFETY RECALL NOTICE FOR THE SAME PROBLEM. I CALLED CHRYSLER RECALL ASSISTANCE AND WAS TOLD IT WOULD TAKE AN ADDITIONAL THREE TO FIVE MONTHS BEFORE THE PARTS WERE AVAILABLE. THAT IS UNACCEPTABLE AND EXTREMELY DANGEROUS. CHRYSLER IS PLAYING RUSSIAN ROULETTE WITH PEOPLES' LIVES. CHRYSLER'S CLAIM THAT IT TAKES NINE MONTHS TO A YEAR TO OBTAIN THE PARTS IS PATENTLY FALSE. THEY HAVE SIMPLY INTENTIONALLY PLACED A BOTTLENECK IN THE RECALL PROCESS IN ORDER TO IMPROVE THEIR CASH FLOW. DO PEOPLE HAVE TO DIE BEFORE ACTION IS TAKEN? *TR

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT STATED THAT THE DEALER AND THE MANUFACTURER WERE CONTACTED NUMEROUS TIMES AND THEY WERE NOT ABLE TO PROVIDE AN ESTIMATED TIME FROM WHEN THE PARTS WOULD BE AVAILABLE FOR THE REPAIRS. THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/19/14*CN UPDATED 08/28/2014 *JS

I HAVE NOW RECEIVED TWO NOTICES ABOUT THE LEFT TIE ROD. I OWN TWO DODGE PICK UPS AND STILL, 5 MONTHS LATER THEY CANNOT GET THE PARTS! I APPRECIATE THE CONCERN BUT WHAT GOOD IS IT IF WE CANNOT GET THE PARTS TO HAVE IT FIXED! QUIT SPENDING TIME ON SENDING OUT NOTICES AND GET THE PARTS! *TR

2011 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO LEFT TIE ROD RECALL NOTICE ISSUES. *SMD THE CONSUMER STATED HE RECEIVED ANOTHER RECALL LETTER. THE CONSUMER STATED SINCE EARLY FEBRUARY, HE HAD BEEN ATTEMPTING TO GET THE VEHICLE REPAIRED, WITH NO SUCCESS, DUE TO LACK OF PARTS.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). WHILE DRIVING 50 MPH, THE VEHICLE STARTED TO VIBRATE WITHOUT WARNING. THE VEHICLE WAS DIAGNOSED BY THE DEALER; HOWEVER, THE PARTS FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

I AM SEEING A LOT OF THE SAME COMPLAINTS WITH THIS RECALL. I AM GETTING THE SAME STORY THAT THEY ARE WAITING ON PARTS AND CANNOT PERFORM THIS RECALL NOW. THE DEALER DOES NOT KNOW WHEN PARTS ARE TO COME IN. MY CONCERN IS, ITS ALREADY BEEN WAY MORE THAN A FEW MONTHS SINCE I WENT INTO THE DEALER AND HAD THEM VERIFY MY TRUCK NEEDED THE RECALL. I DON'T DRIVE MY TRUCK ON A DAILY BASIS BUT WHEN I AM USING IT I AM USUALLY HAULING MY DUMP TRAILER. I DON'T WANT TO BE THE CAUSE OF ME OR SOMEONE ELSE GETTING INJURED WHEN I KNOW THERE IS AN ISSUE WITH THE TRUCK LIKE THE STEERING MAY FAIL. I DON'T UNDERSTAND HOW THERE CANNOT BE ANY PARTS TO REPLACE THIS YET. *TR

TL * THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT WAS CONCERNED BECAUSE THE MANUFACTURER DID NOT HAVE PARTS AVAILABLE. THE DEALER INFORMED THE CONTACT THAT PARTS WOULD BE ORDERED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT DID NOT EXPERIENCE THE FAILURE. UPDATED 09/02/14*LJ THE CONSUMER STATED AFTER 5 MONTHS THE VEHICLE WAS REPARED. UPDATED 09/10/2014 *JS

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD EXCEEDED THE REASONABLE AMOUNT FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. UPDATED 10/02/14*LJ UPDATED 03/09/2015*JS

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, HE ATTEMPTED TO MAKE A RIGHT TURN BUT THE POWER STEERING AND BRAKES FAILED. THE CONTACT STATED THAT AFTER A FEW SECONDS, THE VEHICLE RESUMED NORMAL FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE TECHNICIAN STATED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000. THE VIN WAS UNAVAILABLE.

TL * THE CONTACT OWNS A 2011 DODGE RAM 2500. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEEL CABLE FAILED THAT SECURED THE SPARE TIRE UNDERNEATH THE VEHICLE. THE FAILURE CAUSED THE SPARE TIRE TO SEPARATE FROM THE VEHICLE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 54,000.

ALMOST SEVEN MONTHS RUN-AROUND SINCE RECALL N49/NHTSA13V-529. IS THERE ANY RELIEF IN SIGHT? CHRYSLER CONTACTED, MULTIPLE DEALERS CONTACTED. ONE WASTED TRIP (LOST WORKDAY) TO A DEALER SCHEDULED APPOINTMENT, ONLY TO BE INFORMED THAT THEY USED THEIR LAST PART THE DAY BEFORE. *TR

2011 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO LEFT TIE ROD BALL STUD RECALL NOTICE. *SMD THE CONSUMER STATED AFTER THE RECALL WAS PERFORMED, HE NOTICED THE VEHICLE PULLED TO THE RIGHT AND THE STEERING WHEEL WAS NO LONGER CENTERED. THE DEALER INFORMED THE CONSUMER, THE WORK THEY PERFORMED, HAD NOTHING TO DO WITH THE VEHICLE PULLING. THE CONSUMER STATED THERE WAS NOTHING WRONG WITH THE VEHICLE, PRIOR TO TAKING IT TO THE DEALER. *JB

I CAN'T BELIEVE WE ARE 6 MONTHS OUT ON A RECALL THAT HAS THE POTENTIAL TO SERIOUSLY INJURE AND/OR KILL PEOPLE YET CHRYSLER STILL DOES NOT HAVE THE PARTS AVAILABLE TO RIGHT THE SITUATION. WHERE IS THE NHTSA? *TR

RECEIVED A IMPORTANT SAFETY RECALL (N49/NHTSA 13V-529) IN DECEMBER 2013. CALLED THE DEALER AND WAS TOLD NO PARTS AND WAS PUT ON A WAITING LIST. 5/19/14 CALLED AGAIN, STILL NO PARTS BUT STOP BY AND THEY WILL INSPECT. I DID AND THEY SAY I NEED THE PART AND AM STILL ON THE WAITING LIST. WHAT'S A REASONABLE TIME? STILL NO IDEA WHEN I WILL GET THE WORK DONE. *JS

TL*THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THE CONTACT STATED THERE SHOULD BE A REMEDY AVAILABLE BEFORE MAY OF 2014 AND THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

INTEGRATED TRAILER BRAKE DOES NOT BRAKE WITH TRAILER. THE TRUCK HAS TO DO ALL THE BRAKING FOR VEHICLE AND TRAILER CAUSING VERY UNSAFE TOWING. CHRYSLER IS NOT HELPFUL WITH ASSISTING MY LOCAL DEALER TO REMEDY THIS ISSUE EVEN AFTER I HAVE ALREADY PAID FOR THE UNIT TO BE FIXED. *TR

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WERE RECEIVING ONE PART PER MONTH. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL * THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

DODGE RAM. CONSUMER WRITES IN REGARDS TO LEFT TIE ROD STUD RECALL PROBLEMS. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE, TO PERFORM THE RECALL. *JB

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) AND WAS INFORMED BY THE MANUFACTURER THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

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

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT ALSO STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THERE ARE NO FAILURES AT THIS TIME.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500 THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER WAS ONLY RECEIVING ONE RECALL KIT PER WEEK. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MARCH 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 05/19/14*LJ UPDATED 05/27/2014 *JS

JANUARY 21, 2014- RECEIVED RECALL NOTICE N49. (LEFT TIE ROD BALL STUD FAILURE). CONTACTED A LOCAL TEXAS DODGE DEALER AND WAS PLACED ON THE APPOINTMENT LIST, PARTS ORDERED. DEALER SAID THAT I WOULD BE CONTACTED WHEN THE PART ARRIVED. (SEEN THE RECALL NOTICE UPDATES THAT STATED IT WOULD BE APRIL BEFORE PARTS WERE AVAILABLE). 03/22/14 - WAS BACKING OUT OF PARKING SPOT AND LEFT TIE ROD BALL STUD BUSTED, TIRE TWISTED SIDEWAYS. THE SCARY PART- JUST 45-50 MILES EARLIER, SAME TANK OF GAS, I HAD BEEN PULLING MY FIFTH WHEEL TRAILER DOWN THE HIGHWAY IN TEXAS. I AM SHAKING THINKING ABOUT WHAT COULD HAVE HAPPENED ON THE THRUWAY IF IT HAD BUSTED JUST A FEW MILES EARLIER OR IF I HAD A FEW MILES FURTHER TO DRIVE! *TR

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

RECEIVED RECALL NOTICE N49 FROM CHRYSLER (NHTSA 13V-529) APPROXIMATELY MARCH 18, 2014. THIS IS IN REGARD TO A STEERING DEFECT ON OUR 2011 RAM 2500HD TURBO DIESEL TRUCK. ACCORDING TO THE RECALL NOTICE THE PROBLEM IS "THE LEFT TIE ROD BALL STUD ON YOUR TRUCK MAY FRACTURE UNDER CERTAIN DRIVING CONDITIONS. THIS COULD CAUSE A LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING." THIS SOUNDS LIKE A SERIOUS SAFETY ISSUE TO ME. SO WE TOOK IT INTO THE NEAREST DODGE DEALER ON MARCH 19, 2014. AFTER EXAMINING THE TRUCK THEY SAID IT DOES NEED THE REPAIR, BUT THEY HAVE NO PARTS. SO THEY PUT US ON A WAITING LIST AND THAT IT WOULD BE ABOUT 30 DAYS. IT IS NOW TWO MONTHS LATER AND WE ARE TOLD THAT WE ARE STILL ABOUT 30 DAYS OUT ON THE WAITING LIST. THE RECALL NOTICE SAYS THAT IF THE DEALER FAILS OR IS UNABLE TO REMEDY THIS DEFECT WITHOUT CHARGE AND WITHIN A REASONABLE TIME WE MAY FILE A WRITTEN COMPLAINT WITH THE ADMINISTRATOR OF THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. THIS IS MY FORMAL WRITTEN COMPLAINT. MY DEALER (TEMPE DODGE) HAS FAILED TO REMEDY THIS DEFECT WITHIN A REASONABLE TIME. PLEASE USE ALL THE AUTHORITY OF THE UNITED STATES GOVERNMENT TO COMPEL CHRYSLER CORPORATION TO EXPEDITE THE REPAIR OF THIS DANGEROUS CONDITION! THANK YOU. *TR

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WERE RECEIVING PARTS UNTIL MID APRIL. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WERE RECEIVING ONE PART EVERY TWO WEEKS. THE CONTACT STATED THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THERE ARE NO FAILURES AT THIS TIME.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) AND WAS INFORMED BY THE DEALER AND MANUFACTURER THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. *TR

RECEIVED A SAFETY RECALL FROM CHRYSLER N49/NHTSA 13V-529, STATING THE LEFT TIE ROD BALL STUD IS DEFECTIVE AND NEEDS TO BE REPLACED. CONTACTED WOLFCHASE DODGE IN BARTLETT, TN AND THEY SAID THEY COULDN'T GET THE PARTS, AND COULDN'T FIX MY TRUCK. *TR

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (SUSPENSION) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING), BUT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2011 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO RECALL NOTICE COMPLETION PROBLEMS AND UNSATISFACTORY CUSTOMER SERVICE AT DEALERSHIP. *SMD THE CONSUMER WAS INFORMED, THE PART FOR THE RECALL, WAS ON BACKORDER. *JB

2011 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO THE TIE ROD BALL STUD RECALL COMPLETION PROBLEMS. *SMD WHEN THE CONSUMER ARRIVED FOR HIS SCHEDULED APPOINTMENT, HE WAS INFORMED THE PARTS WERE NOT AVAILABLE. THE DEALER INFORMED THE CONSUMER, CHRYSLER WAS ONLY SENDING ONE PART PER WEEK, AND HE WAS ADDED TO A WAITING LIST. *JB

RECEIVED SAFETY RECALL # N49/NHTSA 13V-529 CALLED TO HAVE REPAIR, DEALER SAID CHRYSLER IS NOT SHIPPING BUT ONE PART PER WEEK AND THEY HAVE 4 PAGES OF CUSTOMERS WAITING ON PART TO REPAIR, DOES NOT HAVE ANY IDEA WHEN CHRYSLER WILL RELEASE MORE PARTS. MEAN WHILE I AM DRIVING A TRUCK THAT MAY CAUSE OSS OF CONTROL AND CRASH WITHOUT WARNING. *TR

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER:13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BE AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THERE ARE NO FAILURES AT THIS TIME.

2011 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO LEFT TIE ROD BALL STUD RECALL. CONSUMER WAS TOLD THAT DEALERSHIP WOULD NOT COMPLETE RECALL AND THAT THE RECALL WAS SUSPENDED. *SMD THE CONSUMER WAS ALSO INFORMED THE PROBLEM ONLY EXISTED WHEN BACKING UP THE TRUCK WITH A TRAILER. *JB

IN JANUARY OF 2014, I RECEIVED A RECALL NOTICE FROM DODGE/CHRYSLER ON MY 2011 DODGE RAM TRUCK, 2500 4X4. THE NOTICE SAID, PROBLEM: THE LEFT TIE ROD BALL STUD ON YOUR TRUCK MAY FRACTURE UNDER CERTAIN DRIVING CONDITIONS. THIS COULD CAUSE A LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING. 2-28-14 I CALLED SMOLICH MOTORS (DODGE DEALERSHIP IN BEND, OREGON) AND MADE AN APPOINTMENT TO HAVE IT LOOKED AT. I WAS TOLD THEY ARE OVER 300 PEOPLE WAITING FOR PARTS AND THAT THE REPLACEMENT PARTS THAT WERE FIRST SENT HAVE BEEN RECALLED AS INFERIOR AND THEY HAVE NO IDEA WHEN THEY CAN REPLACE THE FAULTY PARTS ON THE TRUCK. SINCE THIS IS A SAFETY ISSUE I STRONGLY FEEL THAT CHRYSLER/DODGE IS NOT DOING WHAT THEY SHOULD TO FIX THE PROBLEM. *TR

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER 2013, THERE SHOULD HAVE A REMEDY AVAILABLE BEFORE FEBRUARY 2014 TO REPAIR A MANUFACTURING DEFECT. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR PERFORMING THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/28/14*CN UPDATED 04/22/14

TL- THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WERE RECEIVING ONE PART PER WEEK. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE FEBRUARY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DR

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED THE RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V528000 (STEERING). THE CONTACT STATED THAT THE REPAIR HAD EXCEEDED A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TRUCK WAS IDLING, JUST GOT HOME AND THE MASTER WINDOW SWITCH STARTED SMOKING AND AS THAT HAPPENED BOTH BACK WINDOWS ROLLED DOWN AND FIRE CAME OUT FROM WINDOW SWITCH. *TR

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.