2013 Ram 2500 Complaint Log

DUE TO A POOR SILL DESIGN, DEBRIS SUCH AS SMALL ROCKS AND SAND WILL COLLECT AT THE BOTTOM OF THE DRIVER AND PASSENGER SIDE WINDOWS. WHEN THE WINDOWS ARE ROLLED DOWN, THE DEBRIS WILL SCRATCH AND ETCH PERMANENT VERTICAL LINES IN THE GLASS AS THEY MOVE DOWNWARD. OVER TIME THE GLASS APPEARS DIRTY, HAZY, AND PROVIDES REDUCED VISIBILITY ESPECIALLY IN HIGH SUN SITUATIONS OR AT NIGHT WHEN UNDER DIRECT LIGHT FROM ANOTHER VEHICLE'S HEADLIGHTS.

TL* THE CONTACT OWNS A 2013 RAM 2500. WHILE THE VEHICLE WAS REVERSING OUT OF THE GARAGE, THE REAR WHEELS SUDDENLY SEIZED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DISCOVERED (AFTER THE REAR WHEELS WERE REMOVED) THAT THE EMERGENCY BRAKE PADS HAD DETACHED AND FELL INTO THE REAR AXLE. THE BRAKE PADS WERE REMOVED, BUT WERE NOT REPLACED. AFTER CONTACTING THE LOCAL DEALER (DON CHRYSLER/DODGE IN CADILLAC, MI), THE CONTACT WAS INFORMED THAT THE FAILURE WAS COMMON AMONG THIS MODEL VEHICLE AND OCCURRED DUE TO LACK OF USE OF THE EMERGENCY BRAKES. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 70,000.

ON APRIL 21, 2018, I PULLED MY 2013 RAM 2500 4X4 OUT OF MY BARN TO GO SHOPPING. THERE WAS ABOUT 3 TO 4 INCHES OF SNOW ON THE GROUND. I PUT THE TRUCK INTO PARK AND GOT OUT TO CLOSE THE BARN DOOR. AFTER ABOUT 2 STEPS AWAY FROM THE DRIVER'S DOOR, THE TRUCK STARTED TO ROLL. I TURNED AROUND A TRIED TO GET TO THE CONTROLS TO STOP THE TRUCK. I WAS KNOCKED DOWN BY THE TRUCK AND RUN OVER BY THE DRIVERS SIDE TIRE AND WHEEL. I SUSTAINED INJURIES TO MY LEFT LEG. I HAVE FOUND THE SHIFTER CAN INDICATE THE VEHICLE IS IN PARK WHEN IN FACT THE SHIFTER IS SITTING ON THE DETENT BETWEEN PARK AND REVERSE. I REPORTED THIS ISSUE TO FIAT CHRYSLER AUTOMOBILES (FCA). FCA ISSUED A RECALL OVER UNINTENDED ROLLING OF THEIR TRUCKS. FCA KNOWS THERE IS AN ISSUE YET THEY WANT TO SWEEP IT UNDER THE CARPET. I WOULD NOT FEEL RIGHT IF THIS SAFETY ISSUE IS NOT ADDRESS AS THE NEXT PERSON MAY NOT BE AS LUCKY AS I WAS IF THEIR TRUCK EXPERIENCES UNINTENDED ROLLING. I BELIEVE THIS ISSUE HAS THE POTENTIAL FOR LOSS OF LIFE AND EXTENSIVE PROPERTY DAMAGE. A VIDEO OF THIS CAN BE FOUND ON YOUTUBE @ HTTPS://WWW.YOUTUBE.COM/WATCH?V=E_NUGO1EMA4 I HAVE STILL PICTURES IF NEEDED.

HAD A DEATH WOBBLE IN MAY OF 2017. I WAS KNOCKED OFF THE ROAD DURING A SCHOOL CAMPING TRIP AT 60 MILES AN HOUR ON A MOUNTAIN PASS. LUCKILY I MANAGED TO STOP THE VEHICLE BEFORE ROLLING OVER. DEALER FIXED UPPER AND LOWER BALL JOINT AND TRAC BAR. THE WOBBLE IS NOW BACK AND I AM DEATHLY AFRAID TO DRIVE IT. I LIVE IN THE MOUNTAINS OF COLORADO AND I USE THE TRUCK TO PULL A LARGE BOAT. IF IT HAPPENS ON A MOUNTAIN PASS...I AM DEAD!

2 MONTHS AFTER RECALL WAS PERFORMED FOR THE SCR CATALYST FAILURE IN THE RAM 2500 2013 TRUCK, THE DEF SYSTEM HAS UNDERGONE A COMPLETE FAILURE AND NO LONGER FUNCTIONS. THE TRUCK IN CURRENTLY IN A MILEAGE COUNT DOWN THAT CAN NOT BE STOPPED UNTIL REPAIRED BY THE DEALER. THE VEHICLE WILL BE UNDRIVABLE ONCE THE COUNTDOWN REACHES ZERO. THE SYSTEM UNDERWENT COMPLETE FAILURE WHILE DRIVING AT HIGHWAY SPEEDS IN THE RAIN. THE FUSE FOR THE SCR FEED HAS BEEN REPLACED TWICE SINCE THE ISSUE FIRST APPEARED AND EACH TIME IT HAS HAPPENED DURING WET CONDITIONS. NO STANDING BODIES OF WATER WERE CROSSED AND NO RIVERS WERE FORDED. THE VEHICLE DID NOT HAVE ANY OF THESE PROBLEMS PRIOR TO THE RECALL AND COULD BE DRIVEN IN WET WEATHER WITHOUT WORRY. THE VEHICLE IS NOW A MAJOR SAFETY HAZARD AND CONTINUES TO HAVE RECALLS MADE TO IT THAT HAVE NO SOLUTION. THERE ARE TWO OUTSTANDING RECALLS ON THE VEHICLE THAT HAVE NO PRESENTED SOLUTION OR DATE FOR REPAIR.

THE AIR BLOWING INTO THE CAB OF MY TRUCK IS NOT AS WARM AS IT SHOULD BE. IT HAS BEEN GETTING SLOWLY WORSE AND NOW THAT THE WEATHER IS FREEZING IT IS NOT HEATING AT ALL. I HAVE HAD THE COOLANT SYSTEM FLUSHED, REPLACED THE THERMOSTAT, FLUSHED THE HEATER CORE, ALL TO NO AVAIL. TRUCK RUNS FINE AND IS NOT OVERHEATING. THE BLOWERS WORK FINE AS WELL. IN FREEZING WEATHER THE WINDSHIELD WILL NOT DEFROST. MY DEALER TELLS ME THAT THE BLEND DOOR INSIDE THE DASH ISN'T OPENING FULLY, AND THAT I WILL HAVE AN $1800 REPAIR BILL TO FIX THIS. MY TRUCK ISN'T OLD, AND IS STILL IN NEAR PERFECT CONDITION. I HAVE NEVER OWNED A VEHICLE THAT HAS NEEDED SO MANY REPAIRS AND HAD SO MANY RECALLS.

BRAKE SHIFT INTERLOCK IS MALFUNCTIONING. VEHICLE SHIFTS OUT OF PARK WITHOUT DEPRESSING BRAKE PEDAL.

VEHICLE HAS HAD RECALL 17V-562 ISSUED ON IT SINCE SEPTEMBER OF 2017. VEHICLE WATER PUMP HAS FAILED. IT WAS REPLACED WITH ANOTHER DEFECTIVE UNIT AS REPAIR PARTS STILL AREN'T AVAILABLE. WONDERING WHEN IS A "REASONABLE TIME" TO REPAIR VEHICLE EXPIRED

TL* THE CONTACT OWNED A 2013 RAM 2500. THE CONTACT STARTED THE VEHICLE REMOTELY TO WARM UP THE VEHICLE. AFTER TEN MINUTES, THE CONTACT NOTICED FLAMES COMING FROM THE ENGINE COMPARTMENT. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS CONTACTED AT 866-726-4636 AND STATED THAT SOMEONE WOULD CALL THE CONTACT. CASE NUMBER: 33248806 WAS PROVIDED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (GARY MILLER CHRYSLER DODGE JEEP RAM (5746 PEACH ST, ERIE, PA 16509) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 37,500. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. * (RECALL RELATED INCIDENT) TS

THE E-BRAKE KEEPS LOSING IT ADJUSTMENT AND WILL NOT HOLD THE TRUCK WHEN PARKED. IT HAS A 6 SPEED MANUAL TRANSMISSION WHEN DRIVING WILL POT OUT OF GEAR ON ROUGH ROADS AND AT TIME WILL NOT SHIFT INTO REVERSE. I HAND TO DODGE SEVERAL TIMES ON THIS ISSUE TO NO AVAIL.

"DEATH WOBBLE" AT HIGHWAY SPEEDS,THIS TRUCK WILL BOUNCE TO THE POINT OF SHAKING THE DRIVER . IF HITTING ANY SIZE HOLE OR CUT IN HIGHWAY THE TRUCK FEELS LIKE IT COMES OFF OF THE ROAD AND UNCONTROLLABLY MOVES TO ANOTHER LANE. ON HIGHWAY IT SHAKES ON LARGE RADIUS TURNS . BAD SUSPENSION DESIGN IS WELL DOCUMENTED ONLINE!

CURRENTLY THERE IS A RECALL ON THE VEHICLE FOR THE WATER PUMP WHICH MAY CAUSE AN ENGINE FIRE. I HAVE HAD THE VEHICLE TO THE DEALER IN DECEMBER OF 2017 AND WAS TOLD THERE IS NO FIX. FCA HAS BEEN NOTIFIED AND WAS TO HAVE GOTTEN IN TOUCH WITH ME ON A DATE OF WHEN THE PARTS WOULD BE AVAILABLE. NO CONTACT FROM FCA HAS BEEN MADE SINCE DECEMBER OF 2017 ON THE PART AND ALL INFORMATION AVAILABLE FROM OTHER SOURCES SUGGESTS THE PART WILL NOT BE AVAILABLE UNTIL SUMMER OF 2018.

TRUCK HAS BEEN HARD TO START SINCE I BOUGHT IT THEN IT WOULDN'T START AT ALL. DEALER SAID IT WAS WIRING HARNESS COST WAS $1500 FOR PARTS AND LABOR AND THAT DIDN'T FIX IT NOW THEY SAY IT'S THE COMPUTER IS FRIED WHICH IS GOING TO BE $2500 PARTS

NOTICED A FAINT SCENT OF DIESEL COMING FROM THE TRUCK, YET DID NOT SEE ANY LEAKS ON THE PAVEMENT. DROVE TRUCK APPROXIMATELY 25 MILES AND NOTICED LEAKING FUEL ON THE PAVEMENT. LOOKED FROM UNDER THE ENGINE COMPARTMENT AND FROM THE HOOD AREA AT THE FUEL FILTER AREA - STARTS THE ENGINE AND DIESEL FUEL SHOT OUT LIKE A SPRINKLER SYSTEM.

TL* THE CONTACT OWNS A 2013 RAM 2500. WHILE DRIVING VARIOUS HIGHWAY SPEEDS, THE VEHICLE EXPERIENCED A CONDITION CALLED THE "DEATH WOBBLE" AND SHOOK VIOLENTLY UPON HITTING A BUMP IN THE ROAD. HERITAGE CHRYSLER IN BALTIMORE, MARYLAND 21234 WAS MADE AWARE OF THE FAILURE AND REPLACED TWO OF THE UPPER BALL JOINTS, BUT THE FAILURE RECURRED. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000.

TL* THE CONTACT OWNS A 2013 RAM 2500. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED OVERHEATING AND ANTI-FREEZE LEAKED FROM THE ENGINE COMPARTMENT. THE COOLANT LOW WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TOWED TO FAIRFIELD CHRYSLER JEEP DODGE RAM (3360 PA-405, MUNCY, PA 17756) WHERE IT WAS DIAGNOSED THAT THE WATER PUMP WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE VEHICLE WAS REPAIRED WITH ANOTHER DEFECTIVE WATER PUMP AND THE CONTACT WAS INFORMED THAT IT WOULD BE AT HIS EXPENSE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED CASE NUMBER: 3278027. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000. PARTS DISTRIBUTION DISCONNECT.

ONLY MY TAILGATE AND DRIVER DOOR WILL LOCK. MY DOORS WILL NOT LOCK AUTOMATICALLY WHEN I START TO DRIVE. WHEN ATTEMPTING TO LOCK MY DOORS ONLY THE TAILGATE AND DRIVER'S DOOR LOCK.

TL* THE CONTACT OWNS A 2013 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HERITAGE CHRYSLER IN BALTIMORE, MARYLAND 21234 WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

ON 9-6-17 I REMOTE STARTED THE TRUCK. AFTER A MINUTE OR TWO THERE WAS A LOUD NOISE AND THE ENGINE STOPPED.WHEN I LIFTED THE HOOD THE SERPENTINE BELT WAS IN PIECES. I REPLACED THE BELT AND WHEN I STARTED THE TRUCK THAT BELT SHREDDED AS WELL. I NOTICED METAL SHAVINGS BEHIND THE PULLEY ON THE WATER PUMP. I HAD THE TRUCK TOWED TO THE DEALER. THE DEALER SAID OUR WATER PUMP SEIZED. IT WAS REPLACED UNDER MY EXTENDED WARRANTY ON 9-7-17.

STEERING DAMPER ON MY 2013 RAM 2500 (50K MILES) IS IN NEED OF REPLACING. THIS DAMPER CLUNKS WHILE DRIVING. I HAVE RESEARCHED OTHER RAM TRUCKS OF THIS MODEL AND MOST ARE HAVING THE SAME ISSUE AND IS APPARENT THE STEERING DAMPER - CONNECTS FROM STEERING WHEEL SHAFT TO STEERING BOX IS FAULTY. THE TWO LUGS ON THE DAMPER HAVE STRUCK THE ENDS OF THE SLOTS AND HAVE PRONOUNCED METAL TO METAL CONTACT. MY CONCERN IF NOT REPLACED BY RAM, THIS COULD FAULT CAUSING LOSS OF STEERING RESULTING TO PERSONAL INJURY UP TO INCLUDING DEATH OF THE DRIVER AND PASSENGERS. I HAVE TAKEN THIS ISSUE INTO JEEP/CHRY/RAM SERVICE ON SEVERAL OCCASIONS AND THEY DECIDED TO REPLACE MY BALL JOINTS AT APPROX. 25K MILES ??? RECOMMEND NHTSA TO LOOK INTO THIS MATTER AS A MANUFACTURE DEFECT AND WILL NOT BE REPLACED FREE OF CHARGE UNLESS PUSHED AS A RECALL ITEM.

THE LAST TIME MY TRUCK WAS IN FOR RECALL WAS IN 2016. THEY DID NOT FIX IT THEN AND HAVE NOT FIXED ANY RECALL SINCE, BUT THEY CLAM THAT THERE IS ONLY ONE RECALL OPEN AS OF DATE. NONE OF THE RECALLS HAVE BEEN REPAIRED. THIS IS BEING PENCEL WHIPED.

MY VEHICLE HAS A RATCHETING SOUND THAT COMES FROM SOMEWHERE IN THE LEFT FRONT CORNER OF THE TRUCK WHEN A POTHOLE OR DIP IS DRIVEN OVER AT HIGHWAY SPEEDS. I AM UNABLE TO TELL IF THIS IS CAUSED BY THE BRAKING SYSTEM, SUSPENSION OR STEERING MECHANISM. I CAN CLEARLY FEEL THE RATCHETING VIBRATIONS IN ON THE STEERING WHEEL MAKING ME BELIEVE IT IS PART OF STEERING OR SUSPENSION. THIS HAS BEEN GOING ON IN THIS TRUCK FOR AT LEAST 4 YEARS NOW AND IT SEEMS TO BE GETTING WORSE OVER TIME. I HAVE TAKEN THIS TRUCK INTO MULTIPLE DEALERS TO RESOLVE THIS ISSUE, WHILE BOTH IN WARRANTY AND OUT OF WARRANTY. THE DEALERS ARE ABLE TO REPRODUCE THE NOISE BUT UNABLE TO FIND THE CAUSE AND CORRECT IT. THIS HAS BEEN AN ONGOING ISSUE AND I AM CONCERNED ABOUT THE SAFETY ASPECT. MOST RECENTLY THE DEALER THAT I BOUGHT IT FROM TOLD ME THAT I SHOULD JUST TRADE IT IN FOR A NEW ONE AND THAT THE PEOPLE THAT TEST DRIVE THE THE TRUCK ONE WOULDN'T BE ABLE TO FIND THE ISSUE AND I WOULD GET THE MOST MONEY NOW. SEEMED VERY SHADY TO ME. I HAVE A COMPLETE AND UP TO DATE SERVICE HISTORY ON THIS TRUCK AND HAVE HAD LOTS OF ISSUES WITH IT BUT THIS ONE HAS TO BE THE MOST ANNOYING. THAT AND THE DRIVERS SIDE DOOR MIRROR THAT SEEMS TO BE BADLY ENGINEERED AND BEING UNABLE TO SEE OUT OF IT WHILE DRIVING BECAUSE OF THE ROUGH RIDE.

BODY CONTROL MODULE. ELECTRICAL FAULT DOESN'T ALLOW THE ABILITY TO LOCK THE DOOR. TO LOCK THE DOOR YOU MUST MANUALLY LOCK THE DOOR. SAFETY ISSUE HAVING TO MANUALLY WALK AROUND TO EACH DOOR TO LOCK IT IN UNSAFE LOCATIONS.

TL* THE CONTACT OWNS A 2013 RAM 2500. WHILE DRIVING BETWEEN 25-30 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. SUNSET MOTORS INCORP (LOCATED AT 2218 SUNSET BLVD, STEUBENVILLE, OH 43952, (740) 264-1696) WAS NOTIFIED, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 15,997.

REAR AXLE TUBE SEALS FAIL PREMATURELY, RENDERING BRAKES ON AFFECTED SIDE(S) INEFFECTIVE DUE TO LUBRICATION SATURATION OF BRAKE DISC AND PADS. THERE HAVE BEEN MULTIPLE (PREMATURE) FAILURES OF THESE SEALS ON LATE MODEL RAM TRUCKS, SOME AS EARLY AS 12000 MILES.

NOTE: THIS IS WITH THE CUMMINS 6.7 DIESEL ENGINE. IF YOU ARE DRIVING AT, SAY, 35 MPH, BACK OFF THE THROTTLE, THEN IMMEDIATELY STEP ON THE THROTTLE, THE ENGINE WILL BE UNRESPONSIVE FOR 2 TO 3 SECONDS. THIS CAN BE EXTREMELY DANGEROUS IF, FOR EXAMPLE, YOU HAVE STARTED A LEFT TURN ACROSS TRAFFIC,BACK OFF THE THROTTLE, AND THEN HIT IT AGAIN, AS IT WILL LEAVE YOU IN THE MIDDLE OF ONCOMING TRAFFIC WITH NO FORWARD PROPULSION FOR 2 TO 3 SECONDS. I THINK IT IS RAM'S TORQUE MANAGEMENT TRYING TO PROTECT THE DRIVETRAIN. I CAN SEE NOT GIVING ME 100% OF THE POWER BUT AT LEAST GIVE ME SOMETHING! THIS IS VERY DANGEROUS, AND IS A TOP OF DISCUSSION ON MULTIPLE INTERNET RAM/CUMMINS FORUMS.

I RECENTLY MERGED ONTO THE HIGHWAY WHERE I LIVE AND I LET OFF THE THROTTLE VERY QUICKLY AND THEN GOT BACK INTO IT AND MY TRUCK DIDN'T ACCELERATE AT ALL FOR A COUPLE SECONDS. THIS HAS HAPPENED 10-15 TIMES DURING THE 3+YEARS I'VE OWNED IT BUT THIS INCIDENT ALMOST CAUSED A CRASH BECAUSE LETTING OFF THE GAS PEDAL AND THEN GETTING BACK ON IT CAUSE ME TO CONTINUE SLOW EVEN THOUGH I MASHED THE GAS PEDAL. THIS IS A VERY DANGEROUS SITUATION AND I THINK THERE IS SOMETHING VERY WRONG WITH THE SOFTWARE OR CONTROLLER THAT INTERACTS BETWEEN MY DRIVE BY WIRE THROTTLE AND THE ENGINE/ECU.

HAVE EXPERIENCED 'DEATH WOBBLE' (EXTREME VIBRATION AND LOSS OF CONTROL) AFTER HITTING CHUCKHOLE AT HIGHWAY SPEED ON THREE OCCASIONS. THE THIRD TIME NEARLY CAUSED AN ACCIDENT. IN ALL THREE CASES, WAS DRIVING IN A STRAIGHT LINE AT ABOUT 65 MPH. MILEAGE IS 26400. THE DEALER IS REPLACING THE BALL JOINTS AND OTHER FRONT END PARTS. A SEARCH OF THE INTERNET SHOWS THIS IS A COMMON PROBLEM ON THIS TRUCK.

TL* THE CONTACT OWNS A 2013 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V302000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LITHIA CHRYSLER DODGE JEEP RAM FIAT OF EUGENE (2121 MARTIN LUTHER KING JR BLVD, EUGENE, OR 97401) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I WAS DRIVING DOWN THE HWY AT 70 MPH WHEN I HIT A BUMP AND THE WHOLE FRONT END OFTHE TRUCK STARTED TO SHAKE SO BAD IS COULD NOT CONTROL THE TRUCK. DEATH WOBBLE.

WHILE DRIVING THE VEHICLE IF YOU HIT A BUMP IN THE ROAD OR A LOW SPOT THE VEHICLE WILL SHAKE VIOLENTLY (DEATH WOBBLE) AND YOU MUST BRING THE VEHICLE TO AN IMMEDIATE STOP . I FEEL THIS IS A VERY SERIOUS ISSUE AS YOU CAN LOOSE CONTROL OF THE TRUCK AT HIGHWAY SPEEDS PUTTING NOT ONLY MYSELF AND FAMILY IN DANGER BUT ALSO OTHER UNSUSPECTING DRIVERS IN DANGER.

I PURCHASED THIS VEHICLE IN WASHINGTON AND IT WAS NEVER DISCLOSED BY THE DEALER THAT THE VEHICLE WAS BUILT IN CANADA. WHEN I DRIVE THE TRUCK AT CERTAIN SPEEDS THE TRUCK HAS A VERY SERIOUS VIBRATION. I WAS TOLD BY A MECHANIC THAT IS WAS DISPLAYING OBVIOUS SIGNS OF THE "DEATH WOBBLE" WHEN DRIVEN ON THE STREET OR HIGHWAY. IT APPEARS TO INVOLVE THE FRONT END/SUSPENSION. I DON'T FEEL SAFE DRIVING OR LETTING MY FAMILY RIDE IN THE TRUCK. I HAVE PARKED THE TRUCK AND HAVE NOT DRIVEN IT SINCE. I TRIED TO CONTACT FIAT CHRYSLER IN THE US. THEY ADVISED THAT I HAD TO SPEAK TO SOMEONE IN CANADA SINCE THE TRUCK WAS BUILT THERE. CANADIAN FIAT CHRYSLER ADVISED THAT I WOULD HAVE TO SPEAK TO US FIAT CHRYSLER OR AN IMPORT EXPORT BROKER BECAUSE THE VEHICLE WAS PURCHASED IN WASHINGTON. THE DEALER NEVER DISCLOSED THAT THIS TRUCK WAS BUILT IN CANADA AND THAT I WOULD NOT BE ABLE TO PURCHASE A SERVICE CONTRACT ON THE VEHICLE THROUGH MOPAR.. I HAVE TRIED TO CONTACT THE DEALERSHIP, RAIRDON'S OF BELLINGHAM, HOWEVER NO ONE HAS RESPONDED TO ANY OF MY CALLS. PLEASE NOTE THE DATE THE VIBRATIONS STARTED IS APPROXIMATE.

ALL FOUR BALL JOINTS AND TIE ROD NEED REPLACEMENT AFTER ONLY 44,400 MILES ON MY 2013 DODGE RAM 2500 4X4 SLT CREW CAB. DEALER TOLD ME THE WARRANTEE EXPIRED AT 35,000 MILES. REPAIRS TOTAL SLIGHTLY OVER $1300. THIS IS OUTRAGEOUS. I HAVE HAD MANY VEHICLES WITH WELL OVER 175,000 AND NEVER HAD ISSUES WITH BALL JOINTS OR TIE RODS. THIS SHOULD BE A RECALL ITEM. PURCHASED AT DODGE DEALER IN BAKERSFIELD, CA.

WHILE TRAVELING ON THE INTERSTATE NORTH OF NEW YORK CITY, THE TRUCK BEGAN TO SHAKE VIOLENTLY AFTER HITTING A BUMP IN THE ROAD. THE ROAD WAS DRY, SUNNY CONDITIONS AND MODERATE TRAFFIC TRAVELING ABOUT 65MPH. THIS WAS THE SECOND TIME IT HAPPENED AND THE FIRST AFTER PERFORMING WORK ABOUT 2 THOUSAND MILES EARLIER. THE WORK INCLUDED, REPLACE FRONT BRAKE PADS, CALIPERS AND ROTORS AFTER DEALER DISCOVERED POSSIBLE STICKY NOT FROZEN LEFT FRONT CALIPER. REPLACING LEFT AND RIGHT SIDE UPPER AND LOWER BALL JOINTS ALL FOUND TO BE IN TOLERANCE BUT DEALER CONVINCED WARRANTY COMPANY THAT THEY SHOULD BE REPLACED. 4 WHEEL COMPUTER ALIGNMENT. FRONT END APPEARED TO BE IN NEAR NEW CONDITION AS THE ORIGINAL MILEAGE WAS JUST OVER 30K. THE TRUCK HAD NO SIGNS OR SYMPTOMS FOR OUT OF BALANCE WHEELS OR TIRES, SHOCKS, SPRINGS OR STEERING STABILIZER. THERE WAS NEVER EXCESSIVE PLAY IN THE STEERING. THE WARRANTY COVERED APPROXIMATELY $1100 OF THE TOTAL THAT WAS OVER $2300. THE CONDITION REOCCURRED LESS THAN 2000 MILES AFTER THE WORK WAS COMPLETED. THIS IS INDICATIVE OF A DESIGN FLAW WITH THE SIZE OF COMPONENTS USED IN THE CONTROL ARMS. THE CONTROL ARMS FAIL TO STABILIZE THE FRONT END AFTER HITTING A BUMP ON ONE SIDE. THE ARMS ACTUALLY ACT AS SPRINGS COUNTERACTING FORCES WHICH CAUSE THE FRONT AXLE TO SHAKE VIOLENTLY UNTIL VEHICLE SPEED DROPS TO BELOW 20 MILES AN HOUR AS THE ENERGY DISSIPATES. CHRYSLER, SPECIFICALLY THE LOCAL DEALERS HAVE SUGGESTED UNEVEN TIRE PRESSURES AND EVERYTHING ELSE THAT WAS REPLACED EARLIER. THIS PROBLEM IS INHERENT TO THIS VEHICLE'S DESIGN AND THE USE OF LESS THAN REQUIRED SIZE OF COMPONENTS.

TL* THE CONTACT OWNS A 2013 RAM 2500 MEGA CAB. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000.

MY TRUCK HAS THE DEATH WOBBLE.... A VIOLENT SHAKING OF THE FRONT END AT HIGHWAY SPEEDS ...... VERY DANGEROUS!! I WENT OFF OF THE ROAD LAST WEEK AND ENDED UP IN A COTTON FIELD. ONCE THE DEATH WOBBLE STARTED I HAD NO CONTROL OF THE BRAKES OR STEERING WHEEL. PLEASE HELP BEFORE ME OR SOMEONE DIES!!!!! I HAVE PUT ALL NEW BALL JOINTS , TRACK BAR, RIGHT AND LEFT UPPER TIE RODS, DAMPER,3 ALIGNMENTS, MY FRONT RIGHT SHOCK, AND THE RIGHT HUB ASSEMBLY ALL VALUED AT $2751.60 SO FAR AND IVE DONE MOST OF THE WORK....PLEASE HELP.

TL* THE CONTACT OWNS A 2013 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH AND GOING OVER A SPEED BUMP, THE FRONT END SHOOK VIOLENTLY UNTIL THE VEHICLE WAS STOPPED. THE FAILURE RECURRED WHENEVER THE VEHICLE HIT A BUMP OR WENT OVER A SPEED BUMP. THE VEHICLE WAS TAKEN TO A DEALER WHERE AN ALIGNMENT WAS PERFORMED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.

TL* THE CONTACT OWNS A 2013 RAM 2500. THE CONTACT STATED THAT THE VEHICLE HAD A RAPID ALTERNATOR FAILURE DUE TO DIODE THERMAL FATIGUE. IN ADDITION, THE VEHICLE SHUT OFF DUE TO AN UNDERHOOD ELECTRICAL FIRE. A POLICE REPORT WAS NOT FILED. THE CONTACT EXTINGUISHED THE FIRE. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V739000 (ELECTRICAL SYSTEM) FOR THE SAME FAILURE. THE DEALER DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000.

DODGE RAM TRUCK DEATH WOBBLE.

DRIVING ON THE MA ROUTE 128 S HIGHWAY AROUND 65-70 MPH, I HIT A POTHOLE ON THE LEFT SIDE OF THE TRAVEL LANE. THE TRUCK STARTED TO SHAKE VIOLENTLY AS DESCRIBED WITH A DEATH WOBBLE. THE VIOLENT SHAKING DID NOT STOP AFTER APPLYING THE BRAKES TO SLOW THROUGH ABOUT 35-40 MPH. IT FELT AS IF ALL 4 TIRES BLEW SIMULTANEOUSLY. NO OBVIOUS DAMAGE WAS OBSERVED ONCE STOPPED. THIS TRUCK HAS LESS THAN 33900 MILES AT THE TIME OF THE INCIDENT. THE STEERING FEELS OTHERWISE TIGHT AND RESPONSIVE, THE TIRES AND WHEELS ARE STOCK AND ARE WEARING EVENLY. THIS IS A VERY DANGEROUS CONDITION THAT AFFECTS THE SAFETY OF OPERATOR, OCCUPANTS AND OTHER DRIVERS NEAR AN UNCONTROLLABLE VEHICLE. THE INTERNET SOURCES ARE WIDELY AWARE OF THE CONDITION WITH NO CLEAR SOLUTION TO THE PROBLEM. MANY PEOPLE IDENTIFY EQUIPMENT INCLUDING SHOCKS, BALL JOINTS, STEERING BOXES, TIE RODS AND ENDS AND STEERING DAMPERS AND UNBALANCED TIRES. SOME CONSUMERS INDICATE THAT EVEN WITH ENTIRE FRONT ENDS BEING REPLACED THE PROBLEM CONTINUED. THIS INDICATES A DESIGN PROBLEM TO ME.

TL* THE CONTACT OWNS A 2013 RAM 2500. WHILE DRIVING 35 MPH, THE ALTERNATOR CAUGHT FIRE. THE FIRE DEPARTMENT WAS NOT CALLED AND NO REPORTS WERE FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A DEALER. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 16V739000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,300.

STARTING AT ABOUT 15,000 MILES, REAR MAIN SEAL DEVELOPED A LEAK. THE SEAL WAS REPLACED, LEAKED AGAIN AND REPLACED BY A SEAL AND SLEEVE. SEAL AND SLEEVE LEAKED UPON INSTALLATION BUT WERE COATED WITH RTV TO STOP LEAK AT ABOUT 16,800 MILES. AT ABOUT 17,600 MILES VEHICLE EXHIBITED LEAK AGAIN. HAVE BEEN INFORMED NOW BY RAM SERVICE DEALERSHIPS THAT THE VEHICLE IS SUPPOSED TO HAVE SEEPAGE OF FLUIDS FROM ENGINE SEALS AND ARE NOT AN ISSUE UNLESS THE FLUID IS POURING OUT ON THE GROUND AND COVERING THE VEHICLE. I CURRENTLY USE THE VEHICLE TO TRAVEL TO PUBLIC AND PRIVATE CAMPGROUND INVOLVING SENSITIVE ENVIRONMENTAL AREAS. AS EXPLAINED, THE VEHICLE IS NOW BANNED FROM BEING OPERATED IN THOSE AREAS DUE TO DESIGNED LEAKING OF FLUIDS FROM THE VEHICLE. RAM CUSTOMER DEPARTMENT HAS BEEN ADVISED AND AM AWAITING A RESPONSE.

VERY COMMON IGNITION ISSUES! RAM IGNITIONS WITH THE KEY FOB THAT YOU PLACE IN DASH GOES OUT CAUSEING NO STARTS. IF YOU GOOGLE 2013 RAM IGNITIONS NOTHING BUT PROBLEMS SHOW UP. THIS SHOULD BE A RECALL AND FREE OF CHARGE! NEED TO GO BACK TO A ACTUAL KEY!

"DEATH WOBBLE", THIS HAS BEEN DOCUMENTED IN MANY PLACES ON LINE AS A PROBLEM WITH THIS TRUCK. WHEN TRAVELING AT HIGHWAY SPEEDS HITTING ANY POTHOLE WILL LIFT THE TRUCK OFF OF THE ROAD AND MOVE OUT OF THE LANE. ALSO WHEN TRAVELING ON CEMENT HIGHWAYS THAT HAVE BEEN CUT FOR EXPANSION JOINTS THE TRUCK BOUNCES UP AND DOWN ENOUGH TO SHAKE THE DRIVER AND PASSENGERS VIOLENTLY. CAUSING DRIVERS LOSS OF CONCENTRATION AND CONTROL. THIS REALLY NEEDS TO BE FIXED THROUGH BETTER ENGINEERING. I HAVE ALSO NOTICED THAT WHILE AT HIGHWAY SPEED WHEN TAKING A LONG CURVE THE TRUCK BEGINS TO JUMP AND WOBBLE AS IF IT WILL COME OFF OF THE ROAD AND LOOSE TRACTION WITH THE HIGHWAY SURFACE. THIS HAS BEEN A PROBLEM SINCE THE TRUCK WAS PURCHASED AND HAPPENS EVERYDAY IT IS DRIVEN. SO THE DATE GIVEN BELOW DOES NOT MATTER.

WIPERS FUNCTION WHEN NOT TURNED ON, LIGHTS FLICKER ON & OFF WHEN ON HIGH BEAM, HIGH BEAMS WON'T COME ON AT ALL, TRACTION CONTROL INDICATOR GOES ON & OFF WHILE DRIVING, RADIO DISPLAY WILL NOT TURN ON & WE ARE UNABLE TO CHANGE RADIO STATIONS, A/C WILL NOT BLOW AT SELECTED SPEED, TURN SIGNALS ARE NOT FUNCTIONING WHEN TURNED ON. ALL ABOVE WHILE DRIVING OR IDLING, HIGHWAY & CITY TRAVELS.

DEAD PEDAL ISSUE WHEN ACCELERATING THEN MOMENTARILY LETTING OF THROTTLE AND REAPPLYING THROTTLE, THERE'S A 2-3 SECOND DELAYED RESPONSE. I'VE TAKEN IT TO THE DEALER AND THEY DON'T SEEM TO KNOW WHAT'S CAUSING IT.

2013 RAM 2500 - ON JUNE 1, 2016 I WAS PLACING CAR SEATS INTO THE TRUCK. THE KEYS WERE IN MY POCKET AND NOT RUNNING. MY 3 YEAR SON WAS SITTING IN THE FRONT SEAT WHILE I SECURED THE CAR SEATS. MY SON GRABBED THE GEAR SHIFTER AND THE TRUCK WENT INTO GEAR ROLLING DOWN A 25' EMBANKMENT AND STRIKING A TREE AT THE BOTTOM. UPON A POST ACCIDENT INSPECTION, I FOUND THAT THE VEHICLE WOULD SHIFTING INTO AND OUT OF PARK WITH NO KEY IN THE IGNITION AND WITHOUT DEPRESSING THE BRAKE. THE INCIDENT WAS REPORTED TO MY LOCAL DODGE DEALER AS THEY HAD CONDUCTED 2 SAFETY RECALLS IN THE WEEKS PREVIOUS, ONE OF WHICH INVOLVED WIRING IN THE STEERING COLUMN. I WAS INFORMED BY THE LOCAL DEALER THAT THE SHIFT INTERLOCK SYSTEM THAT IS DESIGNED TO KEEP A VEHICLE FROM GOING INTO GEAR WITHOUT THE BRAKE DEPRESSED HAD FAILED AND THAT THE RECALLS THEY HAD CONDUCTED DID NOT INVOLVE THE SHIFT INTERLOCK SYSTEM. I WAS ADVISED BY THE LOCAL DEALER TO CONTACT FIAT CHRYSLER (FCA). FCA SENT OUT A SAFETY INSPECTOR TO INSPECT THE VEHICLE. ON 6-7-2016 MARIA PADEA WITH A 3RD PARTY INSPECTION FIRM HIRED BY FCA INSPECTED THE VEHICLE AT MY LOCAL DODGE DEALER. I WAS NOT ALLOWED TO BE PRESENT DURING THE INSPECTION. ON JUNE 15, 2016 I RECEIVED A LETTER FROM FCA STATING "..WE ARE NOT LEAD TO BELIEVE THAT THE INCIDENT WAS DUE TO A MANUFACTURING RESPONSIBILITY" AND "...THEREFORE WE MUST RESPECTFULLY DECLINE ANY ASSISTANCE ASSOCIATED WITH THIS INCIDENT. UPON RECEIVING THE LETTER, I CONTACTED FCA AND REQUESTED A COPY OF THE INSPECTION REPORT. I RECEIVED AN EMAIL ON 07-11-2016 STATING "THE INSPECTION REPORT AND DOCUMENTATION YOU HAVE REQUESTED ARE CONFIDENTIAL AND PROPRIETARY. AS SUCH, WE ARE UNABLE TO PROVIDE THEM. SHOULD YOU HAVE ANY DOUBTS ABOUT OUR HANDLING, WE ENCOURAGE YOU TO ENGAGE YOUR OWN INVESTIGATOR TO LOOK INTO THE MATTER. THE INCIDENT HAS BEEN REPORTED TO MY INSURANCE CARRIER.

TRUCK STALLS INTERMITTENTLY WHILE DRIVING AT ANY SPEED. OVER THE PAST 18 MONTH NOT A FUEL FILTER ISSUE.

TL* THE CONTACT OWNS A 2013 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION. IN ADDITION, THE AIR BAGS DID NOT DEPLOY, THE ELECTRICAL SYSTEM DID NOT SHUT DOWN, AND THE SEAT BELTS DID NOT RETRACT. PRIOR TO THE ACCIDENT, THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V459000 (AIR BAGS). THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER A DETERMINATION HAD NOT BEEN ESTABLISHED WHETHER THE VEHICLE WAS DESTROYED OR NOT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. A POLICE REPORT WAS FILED. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE CONTACT SUFFERED FROM PAIN IN THE SHOULDER, KNEE, ANKLE, AND NECK. THE FAILURE MILEAGE WAS 29,000.

TOOK MY VEHICLE IN TO A SCHEDULED APPOINTMENT ON 3/12/2016 AT 10 AM. WENT BACK TO THE DEALER ON 3/16/2016 AT 11:30 AM DUE TO NOT GETTING ANY RETURN PHONE CALLS FROM THE MESSAGES I LEFT AND FOUND THAT NOTHING HAD BEEN DONE. THESE RECALLS COULD BE DANGEROUS BUT SAN ANTONIO CHRYSLER DODGE DOES NOT THINK SO.