2014 Ram 2500 Air Bags & Restraints Problems

A red warning light appeared on my dash which says to” service airbags.” It has been on for a few months now. I’m really concerned now since I heard about airbags being recalled.

While cleaning and detailing the vehicle on 01/31/23, it was noticed that there is severe cracking in the plastic assembly that holds the seatbelt in place. A malfunction has not yet occurred, but this seems as if it could be a potential hazard once the plastic completely fails. This vehicle is available for inspection upon request. Seatbelt failures put the driver, front passenger and rear passengers, as well as other vehicles, at risk of injury or fatality in an accident. I have not contacted any dealers or independent service centers regarding this issue. The vehicle has not been inspected by the manufacturer, police, insurance representatives or others. There were no warning lamps, messages or other symptoms of the problem prior to the potential failure. I am unsure of when the cracks first appeared, but have owned the vehicle since 2015.

TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHCILE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED NOR NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

THE TRUCK WAS RECALLED AND REPAIRED OR UP DATED AS PER RECALL NOTICES. THEN I STARTED HAVING TROUBLE WITH MY CRUISE CONTROL. MY DEALER CHECKED THE SWITCH AND FUSE , THEY WHERE OK. THE TECH SAID THERE IS MAYBE SOMETHING BROKE IN THE CLOCK SPRING. I ONLY HAVE 29K ON THE TRUCK. I THINK THEY MAY HAVE BROKE SOMETHING IN ONE OF THE RECALL FIXES. THERE SEEMS TO BE OTHER PEOPLE WITH THE SAME TROUBLE. I DON'T THINK THEY FIXING THE RECALLS PROPERLY. WHY SHOULD I PAY FOR THEIR GUESS WORK AND/OR SLOPPY WORK.

I WAS IN A FRONT END COLLISION CAUSING $20,000 DOLLARS IN DAMAGE AND THE AIR BAGS FAILED TO GO OFF. THE FRONT END WAS COMPLETELY DESTROYED YET NO AIR BAG DEPLOYMENT. I WAS TRAVELLING ABOUT 35 MPH AND HAD VERY LITTLE TIME TO BRAKE. I HIT THE OTHER VEHICLE BROADSIDE. I WAS ON A 4 LANE ROAD AND GOING STRAIGHT WHEN THE ACCIDENT OCCURRED. *DSY

TL* THE CONTACT OWNS A 2014 DODGE RAM 2500 TOWING A CURT GOOSENECK HITCH. THE CONTACT STATED THAT THE HITCH BECAME UNHOOKED WHILE DRIVING IN REVERSE AT 3 MPH. THE VEHICLE HITCH ASSEMBLE CRASHED INTO THE REAR OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY THERE WERE NO INJURIES, FIRE OR POLICE REPORT FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT BELIEVES THE BALL ON THE HITCH ASSEMBLY WAS UNDERSIZED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNED A 2014 RAM 2500. WHILE DRIVING ON A TWO LANE ROAD, ANOTHER VEHICLE WAS IN A CRASH AND STRUCK THE REAR PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE VEHICLE ROLLED OVER THREE TIMES. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELT DID NOT LOCK. A POLICE REPORT WAS FILED. THE CONTACT WAS INJURED AND TRANSPORTED TO THE HOSPITAL, TREATED, AND RELEASED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000. ...UPDATED 04/20/17 *BF *CN

TL* TAKATA RECALL. THE CONTACT OWNED A 2014 RAM 2500. THE VEHICLE WAS REPAIRED FOR NHTSA CAMPAIGN NUMBER: 15V460000 (AIR BAGS). MONTHS LATER, THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS FAILED TO DEPLOY. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT REACHED FOR THE GLOVE BOX, VEERED OFF THE ROAD, CRASHED INTO A GUARDRAIL, AND STOPPED IN A FIELD. THE CURTAIN AIR BAGS AND STEERING WHEEL AIR BAGS DEPLOYED WITH FORCE AND A SUBSTANCE EMITTED INTO THE VEHICLE. THE CONTACT SUSTAINED INJURIES TO THE LEFT ARM, LEFT SHOULDER, LEFT SIDE OF THE FACE, AND BRUISES TO THE LEFT EYE. MEDICAL TREATMENT WAS RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THEY WOULD RESPOND WITHIN 48 HOURS. WHEN THE CONTACT HAD NOT HEARD FROM THE MANUFACTURER, BUT THEY LATER SENT AN INDEPENDENT INVESTIGATOR TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT WAS WAITING FOR THE RESULTS OF THE INVESTIGATION. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS NOT AVAILABLE. ...UPDATED 02/22/17 *BF UPDATED 7/6/18*JB

TL* THE CONTACT OWNED A 2014 RAM 2500. WHILE DRIVING 40 MPH, THE CONTACT CRASHED INTO A DITCH TO AVOID HITTING A DEER. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE HEAD, FACE, ABDOMEN, AND BACK. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS DESTROYED AND TOWED TO A DODGE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 43,500.

TL* THE CONTACT OWNS A 2014 DODGE RAM 2500. THE CONTACT RECEIVED NOTICES FOR NHTSA CAMPAIGN NUMBERS: 15V460000 (AIR BAGS), 15V459000 (AIR BAGS), AND 15V541000 (AIR BAGS), BUT THAT THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. UPDATED 02/12/16*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. *JS

TL* THE CONTACT OWNS A 2014 DODGE RAM 2500. WHILE DRIVING 70 MPH, THE PASSENGER SIDE SEAT BELT UNLATCHED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000. UPDATED 09/21/15*LJ UPDATED 11/27/2017*CN