2017 Ram 3500 Tires & Wheels Problems

The contact owns a 2017 Ram 3500. The contact stated that while driving 60 MPH through a Construction Zone, the front passenger’s side tire independently detached. No warning light was illuminated. On another occasion, while the contact’s husband was driving at an undisclosed speed, the contact's husband noticed that the gear shifter was loose, and the vehicle was stuck in park. In addition, the contact stated that the vehicle was repaired under NHTSA Campaign Number: 21V398000 (Wheels); however, it failed to prevent a failure. The local dealer was contacted, and the vehicle was diagnosed with 4 loosened lug nuts on the driver’s side rear wheel. Additionally, there were 7 stretched front driver’s side lug nuts, and 2 stretched lug nuts on the rear passenger’s side of the vehicle. In addition, the contact stated that the vehicle was previously taken to the same local dealer; however, the cause of the failure was not yet identified. The vehicle was repaired partially at the consumer's expense. The manufacturer was not made aware of the failure. The failure mileage was approximately 170,000.

Tire Size: LT235/80R17. Tire installed [XXX]. Tire Dated Stamp: 4619. Mileage on tire: Approx 23K. Vehicle: 2017 Ram 3500 Laramie Longhorn Dually w/6.7L Diesel. Road Surface: Smooth. Hazards: none. Weather Condition: Excellent. Front right tire blow out occurred on [XXX] approx 10 miles east of Leesville LA. No indication of tire failure prior to blow out. Initial tire inflation was 80 PSI. Approx $8k damage to front right fender area. Front tires were rotated and balanced annually. Vehicle was traveling at 65MPH pulling a 20 ft empty cargo trailer. Contacted Goodyear and shipped them the tire for analysis, Goodyear File #[XXX]. Goodyear stated: "Tire condition occurred dure to an impact causing overdeflection of the tire and a fracture of the steel belt package, and/or fabric piles and/or line. No workmanship or material related condition contributed to the initial air loss." I have the tire in question. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Driving on highway back right side wheel studs broke off, wheel separated from vehicle.

5 of the 8 wheel studs on the left rear tire suddenly sheared off while my husband was driving the vehicle. This occurred without warning and with no provoking event - just driving normally. My husband was able to safely pull over and was not hurt but it could have potentially caused a crash and/or serious bodily harm to him or others on the roadway. I contacted the dealer knowing that a recall had been issued for similar year trucks (we received a recall for this on our Ram 4500) and they rudely told me that there was not a recall on this truck and they would not fix it. I do have a picture and the shears were all fresh suggesting that it occurred all at once. The dealer will not look at it for 30 days so we are making other arrangements to have the repair done but I worry about the other tires. If there are multiple year recalls in RAM trucks of varying models for the same thing that would suggest that this event has occurred from a similar manufacturing defect. Dodge needs to take responsibility and offer a solution before someone else is hurt or killed. I don't care about the money. I care about the lives of the people driving RAM trucks and the manufacturer says it is not on them.

I made appointment with Ram dealership. The letter said 2 or so hours. The advisor stated, it will take all day because I was a recall and they will not have the diesel mechanic stop working on other vehicles for a recall. Which makes no sense since it's not my fault The truck not safe to drive. In addition, I depend on my truck because I use it for my work - hot shot (delivery). I been waiting at dealership for over 3 hours and they still have not even looked at it. The dealership is not prioritizing my vehicle, although it should since I am a customer after all and this is a recall from the manufacturer. Dealerships should be made aware that a vehicle should be fixed as they come in, not based on whether you are paying or not. This dealership always does this when warranty or recalls and it's frustrating. It's not fair for us to lose this much time because we are not paying. How is it my fault the vehicle is defective? After all it was not caused because of my driving but because it was not manufactured correctly. I like Ram but the dealership need to better understand the customer whether paying or not. This is not fair and is annoying.

The contact owns a 2017 Ram 3500. The contact received a recall notification for NHTSA Campaign Number: 21V398000 (Wheels). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The part was not available for the recall repair. The contact had experienced a failure. VIN tool confirms parts not available.

MY 2017 RAM 3500 6.7L DUALLY WITH ONLY 18,312 MILES ON IT HAD A TREAD SEPARATION ON A FACTORY NEXEN ROADIAN REAR TIRE. HAD ANOTHER ONE PREVIOUSLY LATE LAST YEAR ON A FACTORY FRONT TIRE AT 14,412 MILES. LUCKILY I DISCOVERED BOTH WITH CUPPING OF THE TIER AND ROAD VIBRATION BEFORE CATASTROPHIC FAILURE. THE FACTORY NEXEN ROADIAN 10 PLY TIRES ON THE RAM TRUCKS ARE CRAP AND DANGEROUS AND I'VE READ MANY OTHER COMPLAINTS ABOUT THESE SAME FACTORY TIRES, SOME WITH CATASTROPHIC RESULTS. RAM SHOULD HAVE RECALLED AND REPLACED THESE TIRES AFTER SEEING ALL THE COMPLAINTS! I USE THIS TRUCK TO PULL A 34 FT HORSE TRAILER WITH $50,000 HORSES, BUT MORE IMPORTANTLY, MY WIFE IS USUALLY OUT ON THE ROAD WITH IT ALONE AND IT COULD BE CATASTROPHIC TO HAVE A FAILURE AT HIGHWAY SPEEDS WITH A HEAVY TRAILER. RAM IS RESPONSIBLE FOR THIS POOR CHOICE OF TIRES.

The contact owns a 2017 Ram 3500. The contact stated that while the vehicle was being driven at approximately 75 MPH, there was a sudden drop on the passenger’s side of the vehicle. The driver waited until the vehicle decelerated before being able to coast to the side of the road. The vehicle was towed to an independent mechanic. The contact stated that the rear passenger’s side wheel had detached. The wheel hub assembly, brake pads, rotors, and studs on all four wheels were replaced. The manufacturer was made aware of the failure. The manufacturer confirmed that the VIN was not included in NHTSA Campaign Number: 21V398000 (Wheels). The approximate failure mileage was 75,000.

NEXEN ROADIAN HTX TIRES ARE UNSAFE. TIRE WITH 17741 MILES HAS "SLIPPED" BELT. FRONT TIRE WAS MAKING A "BUMPING" NOISE ON 1 AUGUST; MCKINNEY RAM DEALER, EASLEY SC, DIAGNOSED LEFT FRONT TIRE AS REQUIRING REPLACEMENT.

The contact owns a 2017 Ram 3500 equipped with Nexen Tires, Tire size: 235/80/R17, Tire Line: Roadian ATX, DOT Numbers: 8EX6CMDL4517, 8EX6CMLL1616, 8EX6CMDR1017, 8EX6CMDL1017 and 8EX6CMCL1017. The contact stated while driving at various speeds, two of the tires exploded into pieces on different occasions. The contact was able to pull over to the side of the road. The vehicle was taken to a tire shop, where the tires were replaced. The contact stated that a third tire exploded while driving. The vehicle was taken to a tire shop, where it was recommended to replace all four tires because the tire brand and line was defective. The contact was informed that the tires were separating from inside out. The contact stated that the failure mainly occurred while hauling a camper. The manufacturer was contacted and advised the contact to install a gauge on each tire. The contact followed the manufacturer's instructions; however, the failure persisted. The contact filed a refund claim with the manufacturer and was informed that the claim was approved. The manufacturer advised the contact to destroy the tires and to send a picture of the destroyed tires. The contact followed the manufacturer's instructions but was later informed that the pictures were not received. The contact had not received a refund from the manufacturer. The tires were replaced with a different brand tire. The tires were original tires. The tire failure mileage was approximately 14,000. The vehicle mileage was approximately 14,000. The VIN was not available.

TL* THE CONTACT OWNS A 2017 RAM 3500 EQUIPPED WITH FIRESTONE TRANSFORCE AT TIRES, SIZE: 285/60/R20 (NA). WHILE DRIVING 65 MPH, THE REAR PASSENGER TIRE EXPLODED INTO PIECES WITHOUT WARNING. THE CONTACT BRIEFLY LOST CONTROL OF THE VEHICLE, BUT WAS ABLE TO PULL OVER. THE CONTACT WAS ABLE TO PLACE THE SPARE TIRE ON THE VEHICLE AFTER THE FAILURE. THE CONTACT NOTIFIED LARRY H. MILLER DODGE RAM TUCSON (4220 E 22ND ST, TUCSON, AZ 85711, 520-395-9311) AND WAS INFORMED TO TAKE THE VEHICLE TO A FIRESTONE DEALER. WHEN THE CONTACT TOOK THE VEHICLE TO FIRESTONE, HE WAS INFORMED THAT SINCE HE DID NOT PURCHASE THE TIRES DIRECTLY FROM FIRESTONE, THEY COULD NOT ASSIST. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 15,500.

TL* THE CONTACT OWNS A 2017 RAM 3500. AFTER A TRAFFIC STOP ON THE HIGHWAY, THE CONTACT WAS INFORMED BY THE STATE TROOPER THAT THE FRONT PASSENGER SIDE RIM WAS FRACTURED. THE CONTACT COULD NOT RECALL MAKING CONTACT WITH A CURB OR A POT HOLE THAT WOULD HAVE CAUSED THE RIM TO FRACTURE. THE FRACTURE WAS BETWEEN 3-6 INCHES. THE RIM WAS STILL ABLE TO CONTAIN 70 PSI OF TIRE PRESSURE. THE VEHICLE WAS NOT TAKEN TO BE INSPECTED. FRIENDLY DODGE CHRYSLER JEEP INC (LOCATED AT 2499 NY-14A, PENN YAN, NY 14527, (315) 531-8563) WAS CONTACTED BY PHONE. THE CONTACT WAS INFORMED THAT THE RIM WAS OUT OF WARRANTY. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V499000 (WHEELS). THE CONTACT STATED THAT THE WHEELS WERE ORIGINAL EQUIPMENT. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

TL* THE CONTACT OWNS A 2017 RAM 3500 EQUIPPED WITH FOUR NEXEN ROADIAN HT TIRES, SIZE: 235/80/17 (NA). WHILE DRIVING, THE FRONT PASSENGER TIRE SEPARATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE TIRE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE TIRE FAILURE MILEAGE WAS 15,540 AND THE VEHICLE FAILURE MILEAGE WAS 17,000. THE VIN AND DOT NUMBER WERE UNKNOWN.

BOTH FRONT TIRES SEPARATED. ALMOST CAUSED ACCIDENT. IMMEDIATE SHUTTER AND BOUNCING OF TRUCK. I WAS FORCED TO REPLACE THEM. ENDED UP REPLACING ALL SIX TIRES DUE TO FEAR THE OTHERS WOULD SEPARATE. RAM NEED TO DISCONTINUE PLACING THESE TIRES ON THEIR $60 - $70 TRUCK. SHOULD A DISSERVICE TO THEIR CUSTOMERS.

TIRE FAILURE NEXEN RODIAN SEPARATION AT 11,000 MILES. LEFT FRONT TIRE BLOWOUT ON 95 AT 65 MPH. RIGHT FRONT TIRE SEPARATION CAUSING VIBRATION ALSO. REPLACED BOTH TIRES.

HAD A LEFT FRONT TIRE (NEXEN ROADIAN AT PRO 8-FACTORY INSTALLED-SIZE:LT 235/80R17) START VIBRATING AND PULLING TO THE RIGHT WHILE DRIVING TO WORK ON THE HIGHWAY.TIRE HAD A TOTAL OF 17199 MILES ON THEM. WHEN UNMOUNTED AT DISCOUNT TIRE, THERE WERE TREAD SEPARATION IN NUMEROUS SPOTS VISIBLE INSIDE TIRE.

NEXEN TIRES LT235/80R. HAD A RIGHT FRONT TIRE SEPARATE WITH 10,232 MILES ON IT. AS SOON AS THAT ONE WAS REPLACE PUT ON ANOTHER 220 MILE AND THE OTHER FRON TIRE SEPARATES. NEXEN WILL NOT HONOR AND CLAIM AND WILL NOT BACK THEIR PRODUCT. WHEN THE SECOND TIRE SEPARATED I WAS PULLING A 15K POUND 5TH WHEEL ON THE INTERSTATE. IT WAS LIKE I HAD THE DEATH WOBBLE NO MATTER WHAT SPEED. THESE ARE DANGEROUS TIRES AND SHOULD BE RECALLED. HOWEVER I AM NOT WAITING WITH THIS SAFETY ALL TIRES ARE BEING REPLACED. BOTH TIMES DURING SEPARATION I WAS DRIVING THE VEHICLE.

NEXEN TIRE FAILURE AT 3452 MILES. TIRES CAME ON NEW TRUCK. DRIVING ON INTERSTATE HWY, 65 MPH, PULLING A 14000 LB 5TH WHEEL RV. FRONT LEFT TIRE TREAD SEPARATED WHICH CAUSED SIDEWALL TO BLOWOUT COMPLETELY. DIFFICULT TO MAINTAIN CONTROL BUT SUCCESSFUL. EXAMINATION SHOWED TREAD WAS NOT PROPERLY GLUED TO CARCASS. NO PERSONAL INJURIES BUT THERE WAS DAMAGE TO LEFT MAIN WHEEL. LT235/80R-17E TIRES MADE BY KOREAN COMPANY. TIRES MAY NOT BE SUITABLE TO THAT HEAVY OF VEHICLE.

ISSUE : PRO COMP WHEELS SERIES 31 (#6031-8982) THE WHEEL ISSUES HAVE BEEN 3 SEPARATE INCIDENTS IN WHICH THE WHEEL CRACKS @ THE SPOKE AND FACE OF THE WHEEL CAUSING ALL THE AIR TO ESCAPE , CAUSING THE VEHICLE AND OPERATOR TO LOOSE CONTROL DUE TO WHEEL TIRE FAILURE WITH SUDDEN DEFLATION. PRO COMP WHEELS HAS BEEN NOTIFIED BUT TO NO PREVAIL NO RETURN RESPONSE FROM COMPANY. ALL 3 SEPARATE INCIDENTS HAVE BEEN WHILE TRAVELING AND RANGING FROM MILEAGE OF 171 MILES TO THE MOST CURRENT 19232 MILES ON VEHICLE. VEHICLE DOES NOT LEAVE THE ROAD AND TIRES AND WHEELS HAVE NOT BEEN ABUSED THROUGH THIS NIGHTMARE . THERE HAS BEEN NO REQUEST FROM MANUFACTURE TO PURCHASE RIMS BACK AS WELL AS WITH NO RESPONSE TO THE DEFECT IN THE WHEELS

2017 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO INSIDE TIRE WEAR OF FRONT TIRES. *LD THE CONSUMER STATED THE TIRES NEEDED TO BE REPLACED EVERY 10,000 MILES. *JS