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Car Safety DB

NHTSA Campaign Number

16V438000

STEERING:ELECTRIC POWER ASSIST SYSTEM

Reported to NHTSA: June 15, 2016

Key Takeaways

  • Recall 16V438000 currently maps to 1 tracked vehicle-year page across 1 make.
  • This page summarizes the official defect description, safety consequence, and remedy text published by NHTSA for this campaign.
  • This is a campaign-level lookup, not a VIN-level clearance result. Use a VIN lookup before assuming your specific vehicle is still open.

Useful Next Steps

Check a VIN for an open recallRead what to do after a recall noticeBrowse more steering recallsOpen an affected vehicle page

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 C300 4Matic vehicles manufactured November 4, 2015, to March 1, 2016. In the affected vehicles, the electric power steering assist system may shutdown due to a software error.

Safety Consequence

If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.

Remedy

MBUSA will notify owners, and dealers will update the software for the electric power steering control unit, free of charge. The recall began January 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

What This Recall Page Shows

This page summarizes a single NHTSA recall campaign, including the defect description, safety consequence, and manufacturer's remedy. The affected vehicles listed below are the make/model/year combinations tracked in our database — this is not a VIN-specific result. To check whether your individual vehicle is covered by this recall, enter your 17-digit VIN at nhtsa.gov/recalls. Click any vehicle below to view its full safety profile.

VIN recall lookup guideWhat to do after a recallMore steering recalls

Affected Vehicles (1)

YearMakeModel
2016Mercedes-BenzC-Class

Browse Affected Vehicles

Affected Models

Mercedes-Benz C-Class

Affected Make + Year Views

2016 Mercedes-Benz

Affected Years

2016

Related Steering Campaigns

These campaigns share the same broad recall component family, so they are useful if you want to compare how similar issue types appeared across other vehicles and time periods.

26V069000STEERINGHyundai Motor America (Hyundai) is recalling certain 2026 Kona vehicles. Due to a manufacturing error, the front steering knuckles may crack and break, which can result in a loss o…1 tracked vehicle pages · Feb 6, 202625V857000STEERINGBMW of North America, LLC is recalling certain 2025-2026 X3 vehicles. While the vehicle is stationary, unexpected steering wheel movement (rotation) may occur.2 tracked vehicle pages · Dec 11, 202525V626000STEERINGFord Motor Company (Ford) is recalling certain 2020-2021 F-250, F-350, and F-450 vehicles. The steering column upper shaft may detach from the steering column and result in a loss …2 tracked vehicle pages · Sep 19, 202525V623000STEERINGFord Motor Company (Ford) is recalling certain 2023-2024 Transit vehicles repaired incorrectly under recall numbers 24V226 and 24V591. An incorrect steering coupler cover and tires…2 tracked vehicle pages · Sep 18, 2025

This recall information is from NHTSA campaign 16V438000. This site is not affiliated with NHTSA. Contact your dealer or call NHTSA's Vehicle Safety Hotline at 1-888-327-4236 for more information.

Data synced from NHTSA on May 4, 2026