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Car Safety DB

NHTSA Campaign Number

20V712000

STEERING

Reported to NHTSA: November 17, 2020

Key Takeaways

  • Recall 20V712000 currently maps to 3 tracked vehicle-year pages across 1 make.
  • This page summarizes the official defect description, safety consequence, and remedy text published by NHTSA for this campaign.
  • This is a campaign-level lookup, not a VIN-level clearance result. Use a VIN lookup before assuming your specific vehicle is still open.

Defect Description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. One or both steering knuckles may have been damaged during production.

Safety Consequence

A damaged steering knuckle can fail, causing a loss of steering, thereby increasing the risk of a crash.

Remedy

Volkswagen has notified owners, and dealers will inspect and, as necessary, replace the steering knuckle, free of charge. The recall began November 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q6. Note: Owners are advised to DO NOT DRIVE the vehicle until the vehicle has been inspected and repaired if necessary.

What This Recall Page Shows

This page summarizes a single NHTSA recall campaign, including the defect description, safety consequence, and manufacturer's remedy. The affected vehicles listed below are the make/model/year combinations tracked in our database — this is not a VIN-specific result. To check whether your individual vehicle is covered by this recall, enter your 17-digit VIN at nhtsa.gov/recalls. Click any vehicle below to view its full safety profile.

Affected Vehicles (3)

YearMakeModel
2021VolkswagenAtlas
2020VolkswagenAtlas Cross Sport
2021VolkswagenAtlas Cross Sport

Browse Affected Vehicles

Affected Models

Affected Make + Year Views

Affected Years

Related Steering Campaigns

These campaigns share the same broad recall component family, so they are useful if you want to compare how similar issue types appeared across other vehicles and time periods.

This recall information is from NHTSA campaign 20V712000. This site is not affiliated with NHTSA. Contact your dealer or call NHTSA's Vehicle Safety Hotline at 1-888-327-4236 for more information.

Data synced from NHTSA on May 4, 2026