NHTSA Campaign Number
24V344000
BACK OVER PREVENTION:SOFTWARE
Defect Description
Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."
Safety Consequence
Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.
Remedy
Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.
What This Recall Page Shows
This page summarizes a single NHTSA recall campaign, including the defect description, safety consequence, and manufacturer's remedy. The affected vehicles listed below are the make/model/year combinations tracked in our database — this is not a VIN-specific result. To check whether your individual vehicle is covered by this recall, enter your 17-digit VIN at nhtsa.gov/recalls. Click any vehicle below to view its full safety profile.
Affected Vehicles (3)
Browse Affected Vehicles
Affected Models
This recall information is from NHTSA campaign 24V344000. This site is not affiliated with NHTSA. Contact your dealer or call NHTSA's Vehicle Safety Hotline at 1-888-327-4236 for more information.