NHTSA Campaign Number
25V346000
ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE
Defect Description
Ford Motor Company (Ford) is recalling certain 2020 Expedition and Navigator vehicles that were repaired incorrectly under recall 20V262. The Pre-Collision Assist features, such as forward collision warning and automatic emergency braking, are not functional due to a software error.
Safety Consequence
Inoperative pre-collision assist features that fail to perform as expected can increase the risk of a crash or injury.
Remedy
Dealers will update the body control module software, free of charge. Owner notification letters were mailed June 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S56.
What This Recall Page Shows
This page summarizes a single NHTSA recall campaign, including the defect description, safety consequence, and manufacturer's remedy. The affected vehicles listed below are the make/model/year combinations tracked in our database — this is not a VIN-specific result. To check whether your individual vehicle is covered by this recall, enter your 17-digit VIN at nhtsa.gov/recalls. Click any vehicle below to view its full safety profile.
Affected Vehicles (2)
| Year | Make | Model |
|---|---|---|
| 2020 | Ford | Expedition |
| 2020 | Lincoln | Navigator |
Browse Affected Vehicles
This recall information is from NHTSA campaign 25V346000. This site is not affiliated with NHTSA. Contact your dealer or call NHTSA's Vehicle Safety Hotline at 1-888-327-4236 for more information.