2022 Rivian R1T Steering Problems

The vehicle experienced a failure of the air suspension system, initially presenting with warnings indicating the vehicle was raising and advising not to drive to avoid damage. Shortly thereafter, the vehicle became visibly uneven, tilting approximately 2–3 inches to the driver side. I took the vehicle to Rivian service, where they confirmed the air suspension had failed. The repair was not covered under warranty, so I initially declined service while attempting to escalate the issue. During this time, the condition worsened significantly, with the vehicle continuing to tilt and the suspension actively lowering while driving. On multiple occasions, the vehicle became unstable and began bouncing uncontrollably, making it difficult to steer and maintain control, creating a serious safety risk and potential for collision. The issue was ongoing and reproducible. I ultimately proceeded with the repair and had the suspension system replaced; however, following the repair, the vehicle is now tilting in the opposite direction (passenger side), indicating a continued or recurring failure. The vehicle is available for inspection, and a follow-up service appointment is scheduled. The cause appears to be a failure of the air suspension system and/or improper repair, though the exact root cause is unknown.

My vehicle is subject to an active safety recall involving a rear toe bolt that Rivian has identified as potentially shearing and causing loss of vehicle control and a crash. I am located in Ketchikan, Alaska. Rivian does not offer mobile or field service for this recall and requires the vehicle to be transported to either Anchorage or Seattle for repair. Transport to Anchorage is not possible, and while transport to Seattle is possible, there is no viable or predictable way to return the vehicle to my location, potentially leaving me without my primary vehicle for several months. Rivian has stated they will not cover transport and has not provided a feasible alternative. This leaves me without reasonable access to a safety recall remedy and effectively requires me to either operate a vehicle with a known safety defect or surrender it indefinitely. I am reporting this as a lack of reasonable access to a safety recall repair.

2022 Rivian R1T, VIN [XXX] . Recurring suspension defects since delivery June 2022, documented across 18 service visits over 3.5 years. Rivian performed multiple repairs including Gen 2 suspension component replacement. This defect has never been permanently resolved. On July 11, 2025, El Segundo service center [XXX] ) repaired the front end lowering in standard parking mode — causing the vehicle to sit unlevel and knock the tires out of alignment when driving off. They repaired the suspension and corrected the alignment. In August 2025 a related defect appeared: when exiting camp leveling mode, the vehicle does not return to drive height. Instead it behaves as though still entering camp mode, forcing a slow drive-away during which the vehicle behaves erratically, knocking tires out of alignment — the same mechanism as the July parking mode issue. I reported this to Rivian in fall 2025. Despite scheduling three appointments — January 21, February 10, and March 14, 2026 — El Segundo failed to complete service all three times due to inability to provide a promised loaner vehicle. Suspension unserviced since July 11, 2025 — 9 months. On March 31, 2026 I filmed the front end lowering in parking mode recurring — same defect supposedly repaired July 2025. Vehicle self-leveled when I manually raised the suspension, but recurrence after a Rivian repair attempt is a safety concern. Video dated March 31, 2026 available. Service appointment also deleted from Rivian app March 14, 2026 including active recall remedies FSAM-1795 and FSAM-1794 — addressed in separately filed NHTSA complaint. Surviving record altered by Rivian Service to state ride height appears normal before any inspection, contradicting my report and app video submitted January 2, 2026 at 9:34am. Formal complaint delivered to Rivian CEO via USPS Certified Mail March 18, 2026. No substantive response as of April 1, 2026. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was driving about 35-40mpg when the right rear toe link snapped due to inproper torquing. I believe the bolt had backed out then snapped. When I contacted rivian they initially blamed me for it before even in before inspecting the vehicle. Once they inspected it they stated it would be covered under warranty. There was no paint on the bolt to show proper torque had been applied. Which is a standard process for rivian. I had asked them to please check the left rear toe link as well and make sure it’s all torque properly or even replace the link since they are one time use parts. They did not check it they did not paint mark any of the left side. They did paint mark the right side. The result of this link snapping out my family in great danger by sliding across the road and almost going into the mountain side. We were on the freeway while this happened I would not be writing the report. I beg you to please look into this matter. I no longer feel safe putting my family into the vehicle as I am scared something else was not put on correctly. They also stated in the service report that the halfshafts were not seated properly which could have caused a catastrophic accident. Thank you

The suspension system has failed three times. The entire system has been replaced by the dealership twice under warranty. The most recent failure has not been addressed, as the dealer is now refusing to make further repairs. The suspension issues significantly affect vehicle handling and steering during normal operation. Under heavy acceleration, the vehicle becomes difficult to control, posing a serious safety risk.

The inner left tie rod in my truck bent and then completely snapped while I was backing out of my driveway. The tie rods are available for inspection. I was unable to steer the vehicle after the tie rod broke, and the vehicle was unable to reverse or move forward. I could've crashed on the side of the road had I gone at higher speeds. The problem has not been reproduced, but has been confirmed at the Rivian service center. The vehicle and components have been inspected by a Rivian service technician. There were no warning lamps, messages, or symptoms prior to the failure. They first appeared after I attempted to back out of my driveway at a very low speed (less than 5mph).

The vehicle constantly pulls to the right, causing a completely worn tire 10k miles. Rivian states no one but them can do an ailment and I need to drive 4.5 hrs each way to get alignment done, w/on reimbursement of time or tire. Their is no way this is factual that they are the only ones that can do alignment. If true they should pick truck up and fix it. No way one in six months should a tire get worn.

The contact owns a 2022 Rivian R1T. The contact stated while making a left turn the vehicle would not allow the contact to straighten the steering wheel, causing the vehicle to run off the road and struck a small tree. The contact was able to control the vehicle and was able to drive home. The vehicle was diagnosed, and the bolts of the steering system were tightened. The manufacturer was contacted but offered no assistance. The failure mileage was 12,000.