NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2009 Saturn Aura. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
THE PASSENGER AIR BAG SEAT SENSOR DOES NOT SENSE AT ALL TIMES A 130 LB ADULT IS SITTING IN THE SEAT SO IT DISABLES THE PASSENGER AIR BAG. I PAID THE GM DEALER TO HAVE THE PASSENGER SEAT CUSHION SENSOR REPLACED AND NOW THE PROBLEM HAS RETURNED. THE PROBLEM IS INTERMITTENT AND I MUST LOOK OVER TO SEE IF THE SENSOR DETECTED A PASSENGER BEFORE I PROCEED DRIVING. I TALKED TO THE DEALER BUT THEY DO NOT WANT TO COVER THE COST OF THE PASSENGER SEAT AIR BAG SENSOR . THE LAST TIME I HAD IT REPLACED AT THE GM DEALER IT COST ME SEVERAL HUNDRED DOLLARS.
TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE DRIVING 35 MPH, THE SPEED INCREASED TO 38 MPH. WHILE DRIVING 40 MPH, THE SPEED INCREASED TO 43 MPH. THE FAILURES OCCURRED INDEPENDENTLY. IN ADDITION, THE HEADLIGHT BULBS FAILED PREMATURELY AND HAD TO BE REPLACED EVERY FOUR MONTHS. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 115,000.
TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT A VERY STRONG FUEL ODOR WAS PRESENT EVERY TIME THE GARAGE DOOR WAS OPENED. THE CONTACT STATED THAT THE ODOR WAS PRESENT FOR APPROXIMATELY THREE WEEKS, BUT HAS INTENSIFIED. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.
I WAS DRIVEN IT AND STOP COMPLITY IN THE MIDLE OF THE CITY STREET SOME PEOPLE HELP ME TO PUSHED ON THE SIDE, AAA TOKED TO GMC ON MAIN STREET AND TELL ME THAT IT IS THE TRANSMISSION AND COST ME $3,000.00 TO FIXT IT AND WOUND NOT FIXT RECALLS, I HAVE BEEN WITH OUT A CAR FOR A MONTH, I WOULD APPRECIATE IF YOU HELP ME OUT TO HAVE SOME ONE TO FIXT THE RECALL OR SOME THING, PLEASE SIR HELP ME OUT [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
TAKATA RECALL: GRANDDAUGHTER HAD A COLLISION 26 AUG 17, WHEN SHE APPLIED THE BRAKES THEY TRAVELED ALL THE WAY TO THE FLOORBOARD AND THE AIRBAGS FAILED TO DEPLOY. SHE WAS TRAVELING WEST AT 30MPH ON ARBROOK BLVD TO THE BOWEN RD INTERSECTION WHEN A CAR IN FRONT OF HER CHANGED LANES. SHE BRAKED TO AVOID THE CAR BUT COLLIDED INTO THE REAR END OF THE VEHICLE IN FRONT OF HER. BRAKE APPLY SENSOR (BAS) "AND DISABLEMENT OF CRASH AVOIDANCE FEATURES SUCH AS.... AND PANIC BRAKING ASSIST FEATURES." USAA AUTO CLAIM # 014301086-7103-8, POLICE REPORT: 2017 - 08380314, NHTSA # 14V252000.
ONE DAY I WAS OWN MY HOME POWERSTEERING LOCKED UP
TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE ACCELERATING FROM A STOP, THE POWERING STEERING WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, THE STEERING WHEEL WORKED NORMALLY. THE FAILURE OCCURRED A TOTAL OF THREE TIMES. THE CONTACT WAS INFORMED BY AN EYEWITNESS THAT THE BRAKE LIGHTS REMAINED ILLUMINATED WHILE DRIVING; HOWEVER, WHILE AT A COMPLETE STOP WITH THE BRAKE PEDAL DEPRESSED, THE BRAKE LIGHTS WERE NOT ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER STATED THAT THEY WERE AWARE OF THE FAILURE AND THAT THERE WERE RECALLS FOR BOTH OF THE FAILURES; HOWEVER, THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V153000 (STEERING) AND 14V252000 (ELECTRICAL SYSTEM) DUE TO THE EXTENDED MILEAGE. THE FAILURE MILEAGE WAS APPROXIMATELY 166,000. *LN UPDATED 8/21/18*JB
THIS MORNING LEAVING WORK AFTER COMING TO A STOP, WHEN MAKING A RIGHT TURN TO RE-ENTER TRAFFIC HALFWAY THROUGH THE TURN THE POWER STEERING WENT COMPLETELY OUT NEARLY CAUSING ME TO HIT AN VEHICLE TURNING LEFT ONTO THE SAME STREET I WAS EXITING. THE POWER STEERING LIGHT ILLUMINATED ON THE DASH FOR NOT NEARLY FIVE SECONDS.
TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE DRIVING APPROXIMATELY 25 MPH APPROACHING A STOP, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE RESTARTED NORMALLY AFTER A FEW MINUTES. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED THREE OTHER TIMES. THE VEHICLE WAS TAKEN TO THE DEALER (AXEL ROD BUICK/GMC IN PARMA, OHIO) WHERE IT WAS DIAGNOSED THAT THE TOTAL CONTROL MODULE FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,400.
TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE ATTEMPTING TO SHIFT INTO THE PARK POSITION, THE VEHICLE FAILED TO SHIFT. THE CONTACT CALLED AN UNKNOWN DEALER WHO CONFIRMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V460000 (POWER TRAIN). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. THE VIN WAS NOT AVAILABLE.
WHEN I BOUGHT THE CAR LAST YEAR THE DEALERSHIP SAID THEY INSTALLED BRAND NEW BRAKES BUT THEY WHERE STILL SQUEAKING SO I JUST THOUGHT IT WAS BECAUSE OF THE NEW BRAKES BUT A MONTH LATER MY BRAKES AND ROTORS AND CALIPERS WERE COMPLETELY GONE IT COSTED ME $1200 TO REPLACE THEM BUT THEN 2 MONTHS LATER AGAIN IT STARTED DOING THE SAME THING MY BRAKES WORE DOWN COMPLETELY SO I ASKED MY UNCLE TO LOOK AT THEM AND CHANGE THEM FOR ME SO HE DID AND NOW MY BRAKES ARE DOING THE SAME THING THEY GRIND VERY LOUD AND SQUEAK AND I DIDN'T BUY NO CHEAP BRAKES EITHER THEY WHERE TOP PERFORMANCE BRAKES ANOTHER PROBLEM I HAD WHAT'S MY CONTROL MODULE IN MY TRANSMISSION WENT OUT AS I WAS DRIVING ON THE HIGH WAY MY SPEEDOMETER WASN'T WORKING AND MY CAR MOVED SLOWLY AND MADE A LOUD NOISE SO I REPLACED IT AND IT'S WORKING FOR NOW THEN MY DOORS WON'T UNLOCK I'LL HIT THE UNLOCK BUTTON IN THE CAR AND THE KEY CHAIN BUT MY BACK DOOR ON THE DRIVERS SIDE DOES NOT UNLOCK AND MY DRIVER DOOR DOES THE SAME OCCASIONALLY I HAVE TO PULL THE LOCK TO UNLOCK IT AND I'VE HAD MY TIRES BALANCE ROTATED AND ALL THAT MORE THAN ONCE BUT FOR SOME REASON MY FRONT TIRES WEAR DOWN FAST I'VE WENT THROUGH 2 SETS OF FRONT TIRES BUT MY BACK TIRES ARE STILL GOOD
WHEN GOING DOWN ROAD BREAK LIGHTS ARE ON. WHEN PRESS BREAK PEDAL BREAK LIGHTS GO OFF. THIS IS SIMILAR TO RECALL CAMPAIGN 14V252000 BUT MY VIN IS NOT LISTED IN THE RECALL. WITH THIS I AM GETTING WARNING OF SERVICE ESC THEN SERVICE TRACTION AND MY TRACTION CONTROL LIGHT WILL STAY ON THE DASH. DURING THESE TIMES THE VEHICLE WILL SHIFT ERRATICALLY, UP SHIFTING AND DOWN SHIFTING AT INCORRECT TIMES. THIS MAKES IT DIFFICULT SOMETIME TO CONTROL THE VEHICLE. THE BREAK LIGHT HAPPENS AT ANY SPEED. THE ERRATIC SHIFTING HAPPENS MOSTLY WHEN VEHICLE IS GOING GREATER THAN 35 MPH.
35R WAVED PLATE BROKE AND DAMAGED TRANSMISSION INTERNAL COMPONENTS. ALSO DAMAGED TEAMS CASE. INDEPENANT SHOP SUGGESTED I TAKE THI CAR TO GM DEALER AS THIS IS HAPPENING ON OTHER VEHICLES WITH 6 SPEED ELECTRONIC CONTROLLED TRANSMISSIONS. GM DEALER TOLD ME THERE WAS A SERVICE ACTION AGAINST THIS TRANSMISSION WITH A 6 CYLINDER ENGINE, BUT MY CAR HAS A 4 CYLINDER ENGINE AND GM COULD NOT OFFER ANY ASSISTANCE.. GM CUSTOMER SERVICE REPRESENTATIVE SUGGESTED I CONTACT NHTSA WITH MY CONCERN OF DEFECTIVE TRANSMISSION IN VEHICLE. MY CAR HAS 41883 MILES AT TIME OF TRANSMISSION REPLACEMENT. WHEN WAVED PLATE SHATTERED, I WAS DRIVING ON I-94 WEST BOUND AT 55 MPH, CAUSING THE VEHICLE INTO LUMP MODE AS I BRAKED FOR TRAFFIC. I WAS FORTUNATE THAT I WAS NOT HIT BY THE PICK UP TRUCK BEHIND ME AS HE CHANGED LANES TO PASS.. CAR WAS REPAIRED AT GORDON CHEVROLET IN GARDEN CITY, MI 48135. CUSTOMER NUMBER 2440373, INVOICE NUMBER 21573.
YIELDING ONTO A HIGHWAY, VEHICLE SUDDENLY FELT LIKE IT HAD NO FORWARD MOMENTUM WHEN APPLYING GAS BUT CORRECTED ITSELF. NEXT, TRAVELING ON A HIGHWAY, THE TRANSMISSION FELT LIKE IT WAS IN NEUTRAL. ONCE PULLED OVER AND RESTARTED, THERE WAS NO 3RD, 5TH OR REVERSE GEAR. VEHICLE HAD TO BE TOWED. MASSIVELY EXPENSIVE TRANSMISSION REBUILD.
TL* THE CONTACT OWNS A 2009 SATURN AURA. WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT TURNED OFF THE VEHICLE AND THE WARNING INDICATOR WENT OFF. AFTER APPROXIMATELY FIVE MINUTES OF DRIVING THE VEHICLE, THE AIR BAGS WARNING INDICATOR ILLUMINATED AGAIN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE VIN WAS NOT INCLUDED IN THE AIR BAG RECALL. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR FLASHED APPROXIMATELY SIX OTHER TIMES AND THEN STOPPED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 118,557.
THE SEC, AND POWER STEERING LIGHT COMES ON WITH DINGING NOISES.
TAKATA RECALL THERE IS SOMETHING WRONG WITH THE STRUCTURE OF THE CAR THERE IS RATTLE/VIBRATION WHEN GOING OVER 50 MPH. CAR HAS BEEN MAINTENANCE TWICE IN THE PAST 2 YEARS FOR ELECTRICAL AND BREAK PAD REPLACEMENT AND I'M STILL HAVING A VIBRATION AND RATTLE SOUND WHILE DRIVING.
CAR GEAR SHIFT CABLE HAS SNAPPED CAUSING THE ABILITY TO PUT CAR IN PARK AND TURN OFF CAR WITHOUT IT BEING IN PARK AND ALLOWING THE CAR TO ROLL. THIS IS A RECALL FOR 2009 SATURN AURA BUT NOT FOR ONE WITH MY VIN EVEN THOUGH IT IS THAT PROBLEM IS THE EXACT THING THAT IS RECALLED.
WITH ONLY 92500 MILES USE, VEHICLE 6 SPEED TRANSMISSION STARTED MAKING A HARD SOUND WHEN SHIFTING FROM 4TH GEAR TO 5TH GEAR, ESPECIALLY WHEN MOVING AT HIGHWAY SPEEDS AND ACCELERATING. DEALER INSPECTED AND FOUND THAT 35R PISTON AND WAVE PLATE ARE DEFECTIVE. RECOMMENDING TRANSMISSION OVERHAUL TO CORRECT. THIS IS THE SAME DEFECT NOTED IN PREVIOUS NHTSA ACTIONS FOR THIS VEHICLE ALTHOUGH DEALER CLAIMS VIN NUMBER IS NOT COVERED BY CURRENT ACTIONS.
TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V252000 (SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL). WHILE DRIVING 65 MPH, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND BOTH EXTERIOR BRAKE LIGHTS ILLUMINATED. THE CONTACT LATER DEPRESSED THE BRAKE PEDAL, BUT THE BRAKE LIGHTS FAILED TO ILLUMINATE UNTIL THE CONTACT FULLY DEPRESSED THE BRAKE PEDAL. THE FAILURE RECURRED MULTIPLE TIMES AND AT VARIOUS SPEEDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THEY COULD NOT ASSIST AND THAT THE CONTACT SHOULD PAY FOR DIAGNOSTIC TESTING OUT OF POCKET. THE APPROXIMATE FAILURE MILEAGE WAS 155,000.
MY TRANSMISSION WENT OUT SUDDENLY ON THE TEX-EXPRESS TOLL ROAD IN DALLAS, GOING 75 MPH (THE POSTED SPEED LIMIT) ON A NARROW 2 LANE OVERPASS IN THE DARK HOURS OF THE MORNING. THERE WERE PREVIOUSLY NO MECHANICAL PROBLEMS THEN SUDDENLY I WAS GOING ABOUT 45 MILES AN HOUR. I MANAGED TO GET OFF THE OVERPASS WITHOUT AN ACCIDENT BUT MY CAR WOULD NOT SHIFT TO HIGHER GEARS AND UPON PARKING IT I DISCOVERED IT WOULDN'T GO IN REVERSE EITHER. MY MECHANIC SAID THAT THE WAVE PLATE BROKE AND TORE OUT THE REST OF THE TRANSMISSION. OTHER GM CARS FROM MY YEAR HAD THEIR WAVE PLATES PART OF A VOLUNTARY RECALL, HOWEVER MY VIN IS NOT LISTED AS AN AFFECTED UNIT. I'M CONCERNED THE PROBLEM MAY BE MORE WIDE SPREAD THAN ORIGINALLY REPORTED.
TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE DRIVING APPROXIMATELY 70 MPH, THE SERVICE ESC AND POWER STEERING FAILURE MESSAGES SUDDENLY ILLUMINATED AND THE VEHICLE'S SPEED REDUCED TO 50 MPH. THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000.
2/27/15 STEERING WHEEL VIBRATION W/SERVICE ESC POWER STEERING. LOSS OF POWER STEERING. DIAGNOSED AS FAULTY TORQUE SENSOR. IT WAS FIXED. 2/5/17 IT IS DOING THE SAME THING AGAIN. RECALL FOR THIS BUT FOR SOME REASON MY CAR WAS ALSO NOT INCLUDED. THIS SEEMS TO BE A VERY COMMON PROBLEM. THIS IS A BIG SAFETY ISSUES THAT THE OEM SHOULD COVER FOR ALL VEHICLES IN THE TIME FRAME THAT IT COVERS. THIS HAPPENED WHILE STATIONERY AND WHILE MOVING.
MY CAR HAS BEEN NOTHING BUT PROBLEMS SINCE I PURCHASED IT. THE MOONROOF HAS LEAKED AND I HAVE PAID TO HAVE IT REPAIRED SEVERAL TIMES EVEN THOUGH GM SAYS THEY AREN'T TO BLAME. THE LEAKS IN THE MOONROOF ARE ONLY WHAT I CAN START TO ATTRIBUTE THE ELECTRICAL PROBLEMS TO. I RANDOMLY LOOSE RADIO CONTROLS, HAVE BUTTONS THAT DON'T WORK, CANT USE MY KEY FOBS AFTER REPLACING THEM AND REPLACING BATTERIES ONLY THE "PANIC" BUTTON WILL WORK. WHAT TAKES THE CAKE IS THE REDUCED ENGINE POWER LIGHT THAT CAME ON YESTERDAY AND THE SERVICE ECM LIGHT, NEARLY KILLING US ON THE HIGHWAY. I GET REDUCE ENGINE POWER BUT WITH NO WARNING TO GO FROM 68 TO 35 IN THE HIGH SPEED LANE IS ASKING FOR DEATH. ON TOP OF IT THE MORE I'VE GOOGLED THE ISSUES IT SEEMS LIKE THIS IS AN ELECTRICAL PROBLEM GM IS WELL AWARE OF AND NEVER HAS DONE ANYTHING ABOUT FROM 2007-2009 AURAS, THERE ARE A LOT OF PEOPLE WHO SAY THEY'VE SPENT THOUSANDS OF DOLLARS AT THE GM DEALERSHIP TRYING TO SOLVE THEIR PROBLEMS T =O BE GIVEN NO REAL ANSWERS. I AM SCARED NOW TO DRIVE MY VEHICLE AGAIN AS THE LIGHTS WENT OFF AND IT "SEEMS" TO BE FINE. I AM EVEN MORE SCARED TO BRING IT TO A DEALERSHIP WHERE IF THE LIGHTS AREN'T ON THEY CANT DIAGNOSE IT, ALTHOUGH IT SOUNDS LIKE FROM WHAT I'VE READ EVEN WITH LIGHTS ON DIAGNOSES' ARE POOR AND NOT ACCURATE. ENOUGH PEOPLE ARE DESCRIBING THE SAME EXACT THINGS GOING ON WITH THEIR VEHICLES HOW IS THERE NO DEFINITIVE FIX AND WHY ARE PEOPLE BEING SENT BACK OUT ON THE ROADS WITH FAULTY CARS. NOT ONLY THAT IF 3 YEARS WORTH OF CARS ARE HAVING ELECTRICAL ISSUES ALL THE SAME HOW IS THERE NO RECALL???? *TR
I HAVE MY DAUGHTER MY 2009 SATURN AURA FOR HER 16TH BIRTHDAY. SHE BEGAN DRIVING ON NOV. 24TH AFTER COMPLETING DRIVER'S EDUCATION COURSE. SHE AND HER BROTHER WERE DRIVING TO SCHOOL TODAY AND THE POWER STEERING WENT OUT. LUCKILY NO ONE WAS HURT. WHEN SHE ARRIVED AT SCHOOL SOME BOYS CAME OVER AND HELPED HER. MY DAUGHTER HAS BEEN IN THE HOSPITAL, HAS AN UPCOMING SURGERY, AND NOW HER CAR IS A SAFETY HAZARD. I SEARCHED MY VIN TO FIND A RECALL I WAS NOT AWARE OF FOR THE BACK BREAK LIGHT. THIS IS GETTING FIXED THIS WEEK! THERE IS A RECALL ON MY CAR'S ELECTRICAL STEERING SYSTEM RECALL: 14V153000 RECALL DATE 03/31/2014 COMPONENT STEERING:ELECTRIC POWER ASSIST SYSTEM RECALL: 14E044000 7/21/2014 COMPONENT: STEERING MY VIN IS NOT INCLUDED IN THESE RECALLS OR MANY OTHERS IT SHOULD BE! I AM A SINGLE MOTHER OF TWO CHILDREN WITH NO CHILD SUPPORT AND MOUNTING MEDICAL BILLS FOR MY DAUGHTER. I CANNOT AFFORD TO FIX SOMETHING GM HAS RECALLED! MY DAUGHTER DOESN'T DESERVE THIS! NO ONE DOES! I LOVE GM VEHICLES. I GOT A 2010 DENALI USED SO MY DAUGHTER COULD HAVE A CAR AND HELP OUT THE FAMILY. NOW SHE CANNOT DRIVE IT AT RISK OF HURTING HERSELF AND OTHERS!!! AND AFTER SEEING ALL THERE RECALLS I MAY GET RID OF ALL OF THESE CARS, ONCE AND IF THEY CAN GET FIXED. PLEASE EMAIL ME AT [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
VEHICLE INTERMITTENTLY STALLS WHILE TRAVELING. CAUSING THE INABILITY TO STEER PROPERLY, ALWAYS RECEIVE BEEPING ALERT WITH SERVICE ESC IN INSTRUMENT PANEL.
I WAS PULLING OUT OF MY JOB, AND ALL OF A SUDDEN MY CAR STARTED SLIDEING A LITTLE TO THE RIGHT AND I HAD NO POWER STEERING. THEN IN MY DASH IT KEPT BLINKING POWER STERRING ESC, ITS DONE IT 3 TIMES NOW..IVE TAKEN IT TO GM MOTOR AND PEP BOYS AND BECAUSE IT DIDN'T HAPPEN TO THEM THEY WONT FIX IT.
I BOUGHT MY 2009 SATURN AURA IN SEPTEMBER OF 2015. JUST RECENTLY IN DECEMBER OF 2016, WHENEVER I STARTED THE VEHICLE, THE STEERING WHEEL WOULD BEGIN TO VIBRATE FOLLOWED BY THE POWER STEERING WARNING LIGHT ILLUMINATING. UPON DRIVING THE VEHICLE, THE POWER STEERING GOES COMPLETELY OUT AT ANYTIME. *TR
EPS POWER STEERING FAILURE
TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE THE VEHICLE WAS PARKED IN A PARKING LOT, THE CONTACT DETECTED A FUEL ODOR. THE CONTACT CHECKED UNDERNEATH THE VEHICLE, BUT DID NOT SEE A FUEL LEAK. IN ADDITION, WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT'S HUSBAND, A MECHANIC, CHECKED THE CODE THAT READ LARGE EVAP LEAK. THE VEHICLE WAS TAKEN TO AUTO ZONE (LOCATED ON MAIN ST IN COLONY, TX). THE SALESPERSON PRINTED A LIST OF EIGHTEEN DIFFERENT EVAP LEAKS THAT COULD BE THE CAUSE OF THE FAILURE. THE CONTACT TOOK THE VEHICLE TO HUFFINES CHEVROLET (LOCATED IN LEWISVILLE, TX) WHERE IT WAS DIAGNOSED THAT THE CAM VALVE GASKET FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED FOR THE FUEL FAILURE. THE DEALER INFORMED THE CONTACT THAT THERE WAS A LEAK IN THE FUEL TANK AND THEY WOULD HAD TO DROP THE FUEL TANK TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED DUE TO THE DIAGNOSTIC COST. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL WAS TURNING THE OPPOSITE DIRECTION FROM WHAT THE CONTACT WOULD TURN. IN ADDITION, THE STEERING WHEEL WAS SHAKING VIOLENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND INFORMED NO RECALLS WERE ON THE VEHICLE AND CONTACT ED DAVID STANLEY CHEVROLET DEALER AT (405) 632-3600 TO DO A DIAGNOSTIC TEST. THE APPROXIMATE FAILURE MILEAGE WAS 138,500.
TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE THE VEHICLE WAS PARKED, A FUEL ODOR WAS PRESENT AND THE CONTACT NOTICED FUEL LEAKING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000. UPDATED 01/27/17*LJ UPDATED 02/01/17.*JB
TL* THE CONTACT OWNED A 2009 SATURN AURA. THE CONTACT STATED THAT THE STEERING WHEEL WAS EXTREMELY TIGHT AND THE POWER STEERING FAILED SEVERAL TIMES WITHOUT WARNING. IN ADDITION, THE SHIFT LEVER FAILED TO FUNCTION PROPERLY. WHEN THE VEHICLE WAS PLACED IN PARK, IT ROLLED AND THE CONTACT HAD TO QUICKLY APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. WHILE DRIVING 30 MPH, A FIRE ERUPTED UNDER THE HOOD. THE CONTACT WAS ABLE TO PULL THE VEHICLE INTO A FUEL STATION. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 140,000.
THIS VEHICLE HAS SUPPOSEDLY ALREADY BEEN SERVICED UNDER RECALL CAMPAIGN NUMBER 14V252000. HOWEVER, INTERMITTENTLY, THE BRAKE LIGHTS ILLUMINATE WITHOUT THE BRAKE PEDAL BEING PUSHED; THE BRAKE LIGHTS DON'T ILLUMINATE WHEN THE PEDAL IS PUSHED; DIFFICULTY ENGAGING OR DISENGAGING THE CRUISE CONTROL, AND CRASH AVOIDANCE FEATURES SUCH AS TRACTION CONTROL, ELECTRONIC STABILITY CONTROL, AND PANIC BRAKING ASSIST FEATURES BECOME DISABLED. THE DATE GIVEN BELOW FOR OCCURRENCE OF THE INCIDENT IS JUST THE MOST RECENT OCCURRENCE. THIS ISSUE CAN HAPPEN ON A DAILY BASIS AND HAS BEEN RETURNED TO THE DEALER THAT PERFORMED THE RECALL SERVICE BUT NOTHING IS FOUND TO ADDRESS THE INCIDENT.
RIGHT SIDE WINDSHIELD WIPER WASHER NOZZLE BROKE AT THE ELBOW WHERE IT CONNECTS THE WASHER HOSE, THE WINDSHIELD CAN'T BE CLEANED, SIMPLE USE OF THE SYSTEM AND THIS SMALL PIECE BROKE, DESIGN OR MANUFACTURING QUALITY?
TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT ON SEVERAL OCCASIONS THE BRAKE LIGHTS ILLUMINATED WITHOUT THE BRAKE PEDAL BEING DEPRESSED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE BILL MARSH GMC DEALER LOCATED AT 1621 S. GARFIELD AVE, TRAVERSE CITY, MI 49686, WHERE THE TECHNICIAN REPLACED AN UNKNOWN SWITCH ON THE BRAKE PEDAL. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
FOR TWO DAYS WHEN STARTING IT MADE A WEIRD NOISE BUT IT SOUNDED LIKE THE FAN TO THE A/C MIGHT BE GOING. THEN MY WARNING GAUGES STARTED APPEARING WARNING OF MY AIR BAG AND OIL. THE NEXT TIME I WENT TO START THE CAR THE CAR WOULD NOT START AT ALL AND THE LIGHTS INSIDE THE CAR FLASHED AND THE CAR MADE A STRANGE NOISE.
NEED DOUBLE CHECK MY CAR
KEEP LOSING EPS - ELECTRIC POWER STEERING, WHILE DRIVING VEHICLE. WHILE DRIVING THE VEHICLE, WILL LOSE THE POWER STEERING PART, AND HAVE TO MAN-HANDLE THE WHEEL TO MANEUVER THE VEHICLE. THERE WAS A RECALL ON IT, OF WHICH I DID NOT KNOW ABOUT, DID NOT RECEIVE NOTIFICATION. NOW THAT I TAKE IT IN TO BE FIXED, AM TOLD THAT THERE IS A LIMIT OF 150,000 MILES ON THIS RECALL, I AM AT 195,000. IF I HAD KNOWN ABOUT, AND RECEIVED OFFICIAL NOTIFICATION, WOULD HAVE TAKEN IT IN EARLIER. THE EPS ERROR CAN HAPPEN ON VEHICLE START UP, OR WHILE DRIVING THE CAR. HTTP://GM.OEMDTC.COM/4286/15356-LOSS-OF-ELECTRIC-POWER-STEERING-ASSIST-2007-2012-CHEVROLET-PONTIAC-SATURN 15356 ' LOSS OF ELECTRIC POWER STEERING ASSIST ' 2007-2012 CHEVROLET PONTIAC SATURN
TL* THE CONTACT OWNED A 2009 SATURN AURA. WHILE DRIVING 25 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE INADVERTENTLY VEERED TO THE RIGHT SIDE OF THE ROAD. IN ADDITION, THE CONTACT NOTICED SMOKE AND FLAMES COMING FROM THE FRONT PASSENGER SIDE AND REAR OF THE VEHICLE. AS A RESULT, THE CONTACT SUSTAINED SECOND DEGREE BURNS ON BOTH ARMS AND LEFT LEG THAT REQUIRED MEDICAL ATTENTION. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE CONTACT WAS UNAWARE OF A POLICE REPORT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE DRIVING AT ANY SPEED, THE BRAKE LIGHTS REMAINED ILLUMINATED WHEN THE BRAKE PEDAL WAS NOT DEPRESSED. IN ADDITION, THE CRUISE CONTROL WOULD NOT ENGAGE, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED, AND THE REMOTE STARTER WOULD NOT WORK. THE VEHICLE WAS REPAIRED IN SEPTEMBER OF 2014 PER NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 165,000.
I OWN A 2009 SATURN AURA. LAST YEAR, IT WAS RECALLED DUE TO A FAULT WITH A BREAK LIGHT MALFUNCTION, CAUSING THE BREAK LIGHTS TO REMAIN ILLUMINATED AT ALL TIMES. I TOOK MY SATURN IN TO MY LOCAL GM TECHNICIAN TO HAVE THE ISSUE ADDRESSED AT THAT TIME. UNFORTUNATELY, THE ISSUE HAS RETUNED TO MY VEHICLE WITHIN THE LAST MONTH, AND MY BRAKE LIGHTS ARE CONSTANTLY ON WHILE I'M DRIVING THE CAR, UNLESS I ACTUALLY USE THE BREAK PEDAL, AT WHICH POINT, THEY GO OFF. I AM AT ODDS WITH MY LOCAL GM SHOP AS TO LOOKING AT THIS ISSUE AGAIN (AS IT WAS A SAFETY RECALL), AND I'M HOPING I CAN GET SOME KIND OF AUTHORIZATION OR VOUCHER TO PERFORM THIS SERVICE AGAIN TO TAKE CARE OF THIS ALREADY-RECALLED ISSUE. GM WOULD LIKE TO CHARGE ME TO PERFORM A SERVICE DIAGNOSTIC TEST, AND CANNOT GUARANTEE THAT THE ORIGINAL TERMS OF THE RECALL WOULD BE HONORED. I DON'T FEEL IT IS RIGHT TO SPEND MONEY ON A VEHICLE SAFETY ISSUE (UNDER A RECALL, NO LESS) CONSIDERING THAT GM HAS ALREADY RECALLED MY CAR ONCE AND THIS IS THE SAME PROBLEM I HAD IN THE PAST WHICH PROMPTED THE ORIGINAL RECALL IN THE FIRST PLACE. IT IS DANGEROUS TO DRIVE MY CAR IN ITS CURRENT CONDITION, AND I BELIEVE UNFAIR FOR GM TO TAKE ADVANTAGE OF TREATING THIS REPEAT ISSUE AS A "NEW" ISSUE. ANY INFORMATION YOU CAN PROVIDE WOULD BE GREATLY APPRECIATED!
WHILE DRIVING ON THE INTERSTATE MY DASH WARNING SIGNALS POWER STEERING FAILURE AND THE POWER STEERING IMMEDIATELY CEASED WORKING. I HAD TO MANUALLY STEER THE CAR TO THE SHOULDER. I WAS FORTUNATE THAT THERE WERE NO CARS BEHIND ME THERE IS A SPECIAL EXTENSION OF WARRANTY BUT GM WILL NOT REPAIR OVER 150,000 IT SHOULD BE A MANDATORY SAFETY RECALL. VERY DANGEROUS GM WANTS $1000 TO FIX "STEERING TORQUE INPUT SENSOR CO545"
BRAKE LIGHTS ILLUMINATE WITHOUT BRAKE PEDAL BEING DEPRESSED, AND DO NOT ILLUMINATE WHEN BRAKE PEDAL IS DEPRESSED WHILE DRIVING. SERVICE TRACTION, SERVICE ERC, AND ESC OFF WARNINGS APPEAR ON DASHBOARD. NHTSA CAMPAIGN # 14V252000, GM RECALL # 13036 WAS NOT APPLIED TO MY VIN EVEN THOUGH MY MANUFACTURE DATE IS 12/08, WITHIN THE SPECIFICATIONS OF SAID RECALL.
DRIVER SEAT WELDED BRACKET IS BROKEN. SEAT IS NOT STABLE AND IN THE EVENT OF A CRASH, I AM CERTAIN THAT THERE WILL BE INJURY. I WEIGH ONLY 160LBS AND WHILE DRIVING HEARD THE SNAP OF THE BRACKET.
TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE ESC SERVICE WARNING LIGHT ILLUMINATED AND THE CRUISE CONTROL HAD ERRONEOUSLY DEACTIVATED. IN ADDITION, WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE WOULD SUDDENLY BEGAN TO JERK WHEN SHIFTING GEARS AND THE POWER STEERING HAD ALSO MALFUNCTIONED CAUSING THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. THE CAUSE OF THE FAILURES WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 167,000.
CRACKED WAVE PLATE REQUIRING A REBUILD OF THE TRANSMISSION. LOST ALL GEARS EXCEPT FOR 1ST WHILE DRIVING ON CITY STREET.GM REFUSED TO COVER THE REPAIR COMPLETELY EVEN THOUGH THEY DO FOR SOME 2009 SATURN AURAS THAT HAVE THE EXACT SAME PROBLEM.
THE RIGHT LOW BEAM LIGHT WENT OUT, TRIED TO REPLACE IT AND FOUND OUT THAT THIS IS IMPOSSIBLE TO REPLACE BY THE OWNER. IT REQUIRES REMOVING THE FRONT BUMPER AND SPECIAL TOOLS OVER $300 AT THE DEALER TO REPLACE A HEADLAMP. MEANWHILE ONE LIGHT. HAVING HEADLIGHTS IS A SAFETY ISSUE! ALSO THE DRIVER SIDE SEAT FRAME BROKE UNDER NORMAL USE AND CAN NO LONGER BE ADJUSTED
I WAS ON MY WAY HOME FROM WORK, DURING RUSH HOUR, ON MARCH 22, 2016 AND NOTICED THAT I WAS HAVING DIFFICULTY ACCELERATING PAST 40 MPH. THE VEHICLE FELT AS IF IT WAS NOT SHIFTING GEARS. I THOUGHT ABOUT GOING DIRECTLY TO THE DEALER FOR SERVICE BUT COULD NOT ACCELERATE PAST 25 MPH AT THAT POINT. I WAS ABLE TO MAKE IT HOME SAFELY AND HAD THE CAR TOWED TO THE DEALER THE VERY NEXT DAY. THE DEALER CALLED TO INFORM ME THAT THERE WERE SEVERAL ISSUES WITH THE MOST EXPENSIVE BEING A TRANSMISSION TEAR DOWN WITH REPAIR OR REPLACEMENT. THIS SHOULD BE COVERED UNDER SERVICE BULLETIN #14404. I AM VERY DISAPPOINTED WITH THE NUMBER OF RECALLS I HAVE HAD ON MY VEHICLE. IT HAS JUST BEEN PAID OFF AND NOW I FEEL IT IS TURNING INTO A MONEY PIT AND A DEATH TRAP. I HAVE RECEIVED SERVICE BULLETIN #15356 BUT NOT #14404 WHICH SEEMS TO APPLY TO MY ISSUE. PRIOR TO THIS DATE, I HAD NOT EXPERIENCED ANY KNOWN TRANSMISSION ISSUES.
ONE EVENING I GOT IN MY CAR AND IT REFUSED TO START. AFTER A FEW MINUTES OF TROUBLESHOOTING I TRIED STARTING IN NEUTRAL WHICH WORKED. SINCE THAT NIGHT THE VEHICLE DOES NOT GO INTO PARK. THE GEAR POSITION INDICATOR DOES NOT MATCH THE CURRENT GEAR. THE ONLY WAY TO PARK THE CAR IS TO SET THE GEAR SHIFT TO PARK AND SET THE PARKING BRAKE. YOU CAN THEN TAKE THE KEY OUT. TO START IT AGAIN YOU HAVE TURN THE KEY ON AND MOVE THE SELECTOR NEUTRAL. THIS IS A HAZARD BECAUSE YOU NEED TO REMEMBER TO SET THE PARKING BRAKE WHEN YOU TURN THE CAR OFF OR IT WILL ROLL AWAY. EVEN IF YOU SET THE CAR IN PARK WHILE THE ENGINE IS RUNNING THE CAR WILL REVERSE OR ROLL AWAY IF YOU DON'T APPLY THE BRAKE OR SET THE PARKING BRAKE.