2004 Saturn Ion Complaint Log

2004 SATURN ION INTERMITTENTLY WILL NOT START. HAPPENED ONE TIME LAST WINTER, BUT HAS PROGRESSED THIS WINTER. IF YOU ALLOW THE CAR TO SIT FOR 10-12 MINUTES IT STARTS RIGHT UP. I CALLED SATURN AND MADE AN APPOINTMENT TO LEAVE THE CAR WITH THEM WHILE I VISITED FAMILY IN FLORIDA. I SINCE WENT ONLINE AND DISCOVERED THAT HUNDREDS (MAYBE THOUSANDS) OF SATURN OWNERS HAVE THIS SAME PROBLEM. I CALLED SATURN SERVICE AND TOLD THEM WHAT I HAD DISCOVERED. THEY MADE NO COMMENT BUT SAID THEY HAD REPLACED THE IGNITION SWITCH. I CALLED A TOLL FREE NUMBER THAT A SATURN OWNER HAD LEFT ON AN ONLINE FORUM AND FILED A FORMAL COMPLAINT WITH SATURN OF AMERICA. SHE WAS VERY POLITE AND ASSURED ME SHE WOULD CALL SATURN AND "SEE WHAT SHE COULD DO FOR ME." THE NEXT DAY SHE SAID THEY COULD ONLY GIVE ME 10% OFF THE COST OF THE IGNITION SWITCH WHICH AMOUNTS TO $12. I CALLED THE SERVICE MANAGER TO TELL HIM THAT I EXPECTED MORE BECAUSE THIS IS SUCH A COMMON PROBLEM AND SHOULD ACTUALLY HAVE BEEN A RECALL. I COULD NEVER REACH HIM. HE WAS NEVER AVAILABLE (AS THEY SAID--GONE FOR THE DAY). I THEN EMAILED SATURN OF CHARLESTON/HUNTINGTON WV AND EXPLAINED. A SALE PERSON ACKNOWLEDGED MY EMAIL AND ASSURED ME SHE WOULD GIVE THE EMAIL COMPLAINT TO SERVICE AND SOMEONE IS SERVICES WOULD CONTACT ME. TWO DAYS LATER AND THEY STILL HAVE NOT CONTACTED ME. I TOLD THE SALES PERSON THAT IT SADDEN ME THAT $240 WAS MORE IMPORTANT THAN MY FUTURE BUSINESS. WHY SHOULD SATURN OWNER PAY FOR A COMMON PROBLEM THAT THEY HAVE KNOWN EXIST? AND FROM WHAT I'VE READ A NEW IGNITION IS NOT THE SOLUTION. OFTEN IT WORKS FOR A YEAR AND THEN SAME PROBLEM COMES BACK. IT HAS BEEN MENTIONED THAT IT COULD BE A PASSLOCK SYSTEM PROBLEM OR GEL INSIDE THE IGNITION SWITCH THAT AGES AND LOSES CONDUCTIVITY OVER TIME. WHO KNOWS? ANY HELP WOULD BE APPRECIATED. *TR

MY CAR DOES NOT START IN THE COLD. (AT OR BELOW FREEZING.) I HAVE HAD THIS PROBLEM MANY TIMES SO FAR!! AFTER DOING SOME ONLINE "RESEARCH" I HAVE FOUND HUNDREDS OF OTHER PEOPLE WHO HAVE THE EXACT SAME PROBLEM WITH THIS CAR ON DIFFERENT FORUMS AND CONSUMER COMPLAINT WEBSITES. WHAT IS GM DOING TO REMEDY THIS, AND WHY ISN'T THERE A RECALL ON THE IGNITION SWITCH OR WHATEVER PART IS AT FAULT? I WAS STUCK OUTSIDE IN THE COLD TODAY WITH MY TWO SMALL CHILDREN WHILE WAITING FOR SOMEONE TO HELP ME...!!! *TR

2004 SATURN ION WILL NOT START IN COLD WEATHER. FIGHTING SAME PROBLEM FOR THE LAST TWO WINTERS.(HAVE READ MANY OTHERS WITH SAME RECURRING PROBLEM). *TR

MY 2004 SATURN ION DOES NOT START IN COLD WEATHER. IT HAS A BRAND NEW BATTERY AND STARTER, YET IT IS STILL HAVING THIS PROBLEM. IT WILL GENERALLY START AFTER WAITING ABOUT 15 MINUTES TO TRY AGAIN. THE CONSEQUENCES ARE BEING DELAYED 15-20 MINUTES EACH TIME I WANT/NEED TO GO SOMEWHERE. *TR

2004 SATURN ION WILL NOT START WHEN COLD OUT. IT WOULDN'T EVEN START AT 20 DEGREES F. THIS HAS HAPPENED NUMEROUS TIMES NOW. *TR

I HAVE A 2004 SATURN ION. IN COLD WEATHER THE DIELECTRIC LUBRICATION FREEZES AND INTERFERES WITH THE SECURITY SYSTEM - MAKING THE VEHICLE UNABLE TO START. THIS PROBLEM OCCURS APPROXIMATELY 50% OF THE TIME WHEN THE TEMPERATURE DROPS BELOW FREEZING - MORE FREQUENTLY WITH EVEN COLDER TEMPERATURES. THE PROBLEM IS OFTEN REMEDIED BY WAITING FOR 10 - 30 MINUTES UNTIL THE SECURITY SYSTEM RESETS ITSELF AND THEN TRYING TO START THE VEHICLE AGAIN. I FOUND A LOT OF COMPLAINTS BY CONSUMERS WITH THE SAME ISSUE BY SEARCHING GOOGLE. I ALSO SPOKE WITH A SATURN DEALERSHIP SERVICE DEPARTMENT. THE PERSON I SPOKE WITH AT THE SATURN SERVICE DEPARTMENT SAID HE WAS VERY FAMILIAR WITH THE PROBLEM AND VERIFIED THE DIAGNOSIS I LISTED ABOVE (DIELECTRIC LUBRICATION FREEZING RESULTING THE SECURITY SYSTEM LOCKDOWN) BUT SAID THERE WERE NO RELATED RECALLS. I KNOW THREE PEOPLE WITH SATURN IONS AND THEY ALL HAVE THE EXACT SAME PROBLEM. TWO OF THE OWNERS I KNOW TOOK THE VEHICLE IN TO SATURN DEALERSHIPS FOR REPAIR AND THEY REPLACED THE STARTER, A THREE-HUNDRED DOLLAR PROCEDURE WHICH DID NOT FIX THE PROBLEM. I HOPE YOU CAN LOOK INTO ISSUING A RECALL ON THIS ISSUE BECAUSE BASED ON PERSONAL SOURCES, A SATURN DEALER, AND GOOGLE SEARCHES, IT SEEMS TO BE A VERY COMMON PROBLEM. ALSO, LIVING IN MINNESOTA THE TEMPERATURES CAN GET DANGEROUSLY LOW - WHERE BEING LEFT STRANDED OUTSIDE FOR 30 MINUTES WITHOUT A HEAT SOURCE CAN RESULT IN FROSTBITE, HYPOTHERMIA, AND EVEN DEATH. THANK YOU. *TR

I HAVE HAD BY ION FOR 4.5 YEARS. I JUST HAD TO REPLACE THE IGNITION SWITCH FOR THE 2ND TIME. THE FIRST TIME WAS ABOUT 3 YEARS AGO. I HAVE ABOUT 65000 MILES. IT SEEMS LIKE THIS IS A MANUFACTURER DEFECT THAT I SHOULD NOT HAVE TO KEEP PAYING TO HAVE FIXED. THERE WERE NO WARNING SIGNS, JUST ONE MORNING IT WOULD NOT START. IT WOULD THEN START SPORADICALLY UNTIL I FIXED THE PROBLEM. *TR

THE VEHICLE IN QUESTION DOES NOT START ON COLD MORNINGS AND MANY MORNINGS MISSED AT WORK, AND OTHER APPOINTMENTS. MONEY HAS BEEN SPENT ON STARTERS AND BATTERIES BUT MANY OWNERS OF THIS SIMILAR VEHICLE HAVE HAD THE SAME PROBLEM, BUT SATURN IS REFUSING TO FIX THE PROBLEM. THIS COULD BE A POTENTIAL SAFETY HAZARD WHEN THE CAR DOES NOT START IN EXTREME COLD TEMPERATURES AND THE VEHICLE HAS YOUNG CHILDREN AND ELDERLY. *TR

HI, I HAVE A 2004 SATURN ION, WITH ONLY 22,000 MILES ON IT. IT SEEMS TO HAVE A PROBLEM STARTING IN COLD WEATHER. I HAD TO TAKE MY MOMS 1988 BUICK TO WORK YESTERDAY BECAUSE MY CAR WOULDN'T START IN THE COLD! IT HAPPENED ABOUT TWO WEEKS AGO, AND I WAITED ABOUT 10 MINUTES AND IT STARTED RIGHT UP. ABOUT A MONTH AGO IT HAPPENED WHEN I WAS GOING OUT TO LUNCH, SAME THING AFTER TEN MINUTES IT STARTED RIGHT UP. I CAN'T KEEP BEING LATE FOR WORK AND MISSING APPOINTMENTS AND WHEN I TAKE MY WIFE'S CAR SHE HAS TO WALK 15 BLOCKS WITH THE KIDS TO SCHOOL AND IF IT'S TOO COLD FOR THIS CAR TO START I DON'T REALLY WANT MY KIDS TO WALK. I CALLED SATURN TODAY AND WAS TOLD THEY'RE NOT AWARE OF ANY PROBLEMS, YET WHEN YOU SEARCH THE INTERNET THERE'S THOUSANDS OF PEOPLE COMPLAINING ABOUT THIS. ANY HELP WOULD BE GREATLY APPRECIATED. THANKS IN ADVANCE FOR YOUR HELP IN THIS MATTER. *TR

JUST ABOUT EVERY DAY I HAVE PROBLEMS STARTING MY CAR IN THE COOLER TEMPERATURES. THE IGNITION TRIES TO START UP, BUT THEN DOES NOTHING. I CAN UNDERSTAND WHEN THIS IS A PROBLEM IN -20 WEATHER, BUT THIS HAPPENS WHEN THE TEMPERATURES AREN'T EVEN BELOW FREEZING. I HAVE TRIED ADDING IGNITION CLEANER, AND I ADD HEAT TO MY TANK EVERY TIME I FILL UP (AND NEVER LET MY TANK GET BELOW HALF-FULL) - NOTHING SEEMS TO WORK. ONLINE FORUMS I HAVE LOOKED AT FOR THIS PROBLEM SAY THAT MY MAKE AND YEAR (AS WELL AS YEARS SURROUNDING MINE) HAVE PROBLEMS WITH THE IGNITION SYSTEM AND THIS "SHOULD" BE A RECALL BUT ISN'T. I'VE BEEN LATE TO WORK, OR MY CAR HASN'T STARTED AT ALL ON NUMEROUS OCCASIONS. *TR

BOUGHT THE CAR UNDER WARRANTY, NO CRANK/NO START BECAUSE OF FAULTY PASSLOCK SYSTEM. SATURN "REBOOTED THE COMPUTER" (SATURNS WORDS). THIS WAS IN MAY OF 06. STRANGELY, THE CAR HAS "DIED" IN AT LEAST 3 DRIVEWAYS AS THOUGH THE BATTERY WAS DEAD. I HAVE TAKEN THE CAR TO A GARAGE AND HAD THE BATTERY TESTED AND IT WAS FINE. RECENTLY, WHEN THE WEATHER IS COLD, THE CAR WILL NO CRANK/NO START AND THROW THE PASSLOCK CODE. ON THE DASH, SOMETIMES IT SAYS SERVICE ENGINE IT MAY OR MAY NOT RESET AFTER 10 MINUTES. THE VEHICLE HAS BECOME UNRELIABLE AS I AM NEVER SURE IF I AM GOING TO GET TO WORK ON TIME OR NOT. I CALLED SATURN LAST WEEK. APPARENTLY SATURN IS AWARE OF THE PROBLEM, BUT SINCE THEY ARE GOING TO INCONVENIENCE ME TO DRIVE 200 MILES TO THE DEALERSHIP AND THEN CHARGE ME $100 TO WALK THROUGH THE DOOR LAND THEN ANOTHER $1000 ON TOP OF THAT TO "FIX" THE CAR' THEY KNOW THEY ARE MAKING MONEY OFF THEIR FAULTY EQUIPMENT. I REFUSE TO PAY FOR IT, BUT IN THE MEANTIME MY CAR CONTINUES TO NOT START IF IT IS ZERO DEGREES. *TR

I HAVE A 2004 SATURN ION WHICH THIS MORNING WOULD NOT START AFTER I LEFT A CONVENIENCE STORE. IT WAS A LITTLE HESITANT IN STARTING ABOUT A WEEK AGO. BOTH TIMES WERE EXTREMELY COLD COMPARED TO NORMAL THIS TIME OF YEAR. THIS MORNING I FIGURED IT WAS A BATTERY PROBLEM. WELL AFTER SOME INTERNET RESEARCH IT WOULD SEEM THAT THESE VEHICLES HAVE PROBLEMS STARTING IN THE COLD AND EVERYONE ELSE'S DESCRIPTION ONLINE DESCRIBES WHAT HAPPENED ME TO ME PERFECTLY. WOULDN'T START, WALKED THE MILE HOME, CALLED FOR A TOW TRUCK, GOT BACK, STARTED RIGHT UP WITH NOT PROBLEMS. *TR

CAR WILL NOT START WHEN IT IS COLD OUTSIDE. THE CAR USES THE GM PASSLOCK SYSTEM. OFTEN AFTER SEVERAL INSTANCES OF WAITING 10 MINUTES, AND TRYING AGAIN, THE CAR WILL START. *TR

MY SATURN ION 2004, BOUGHT SEPT. 2007 FROM CARMAX, FREQUENTLY DOES NOT START WHEN IT IS COLD OUTSIDE. FOR EXAMPLE, IT WAS ABOUT 33 DEGREES THIS MORNING AND EVEN WHEN I JUMPED IT, THE CAR WOULD NOT START. I HAD THE SAME PROBLEM LAST WINTER- MY FIRST WINTER HAVING THIS CAR. WHEN THE WEATHER IS WARM, I DO NOT HAVE ANY PROBLEMS WITH MY CAR STARTING. I HAVE HAD THE BATTERY CHECKED AND THERE WAS NOTHING WRONG WITH IT BUT I AM GOING TO GET THE STARTER CHECKED TODAY. I HAVE BEEN READING ABOUT THIS PARTICULAR PROBLEM ON VARIOUS ONLINE FORUMS. APPARENTLY THERE ARE MANY OTHER PEOPLE WHO HAVE THE SAME PROBLEM BUT THERE HAS BEEN NO RECALL. AS AN EDUCATOR, I CANNOT AFFORD TO PAY FOR REPAIRS THAT ARE NOT GOING TO FIX THE PROBLEM, AS I HAVE READ PEOPLE ONLINE HAVE ALREADY DONE. I CANNOT AFFORD TO BUY A NEW CAR, AND MOST IMPORTANTLY, AS A TEACHER, I CANNOT AFFORD TO BE LATE TO SCHOOL WHENEVER IT IS COLD. I AM VERY HOPEFUL THAT MY EFFORTS IN MAKING THIS COMPLAINT WILL RESULT IN A RECALL FOR THE CAUSE FOR THIS PROBLEM. READING THE ONLINE FORUMS, IT SEEMS LIKE THE PROBLEM IS WITH THE IGNITION/STARTER. THANK YOU FOR YOUR TIME AND PATIENCE. HAVE A WONDERFUL DAY! *TR

DURING THE COLDER DAYS MY PASSLOCK SYSTEM DENY MY CAR TO START. I OR MY WIFE WILL HAVE TO SIT IN THE CAR FOR 10 MINUTES TO BE ABLE TO TRY IT AGAIN. IF IT DOESN'T START ATE THE 10 MINUTE MARK WE HAVE TO WAIT ANOTHER 10 MINUTES. WE HAVE WAITED A 1/2 AN HOUR FOR IT TO START BEFORE. I HAVE NO TRUST IT WILL START AT ANY POINT. WE NEED TO WAIT THE 10 MINUTES NEARLY EVERYTIME FROM END OF NOV TO FEB. *TR

I OWN A 2004 SATURN ION. IT DOES NOT START IN THE COLD WEATHER (AROUND 36 DEGREES F AND BELOW). I HAVE REPLACED THE STARTER AND TWO MONTHS AGO I BOUGHT A NEW BATTERY. MY MECHANIC ASSURED ME THE BATTERY IS TOP OF THE LINE AND GUARANTEED TO START IN COLD WEATHER. HOWEVER, IT DID NOT START YESTERDAY IN 30 DEGREE WEATHER. ALL LIGHTS TURN ON BUT CAR DOES NOT CRANK. DOES NOT EVEN MAKE NOISE. I HAVE RESEARCHED THIS THROUGH VARIOUS DISCUSSION BOARDS AND MOST OF THEM AGREE THAT THERE IS A FAULTY SWITCH IN THE IGNITION THAT LEAKS LUBRICANT. WHEN THE LUBRICANT FREEZES, THE PASSLOCK ANTI THEFT ALARM DOES NOT GET IT'S ELECTRICAL SIGNAL SO IT ACTIVATES AND PROHIBITS FUEL FROM BEING USED SO THE CAR DOES NOT START. I TAKE VERY GOOD CARE OF MY CAR, BUT I HAVE SPENT A LOT OF TIME AND MONEY TRYING TO FIGURE OUT WHAT IS WRONG IN THIS SITUATION. IF THIS IS THE CASE OF A FAULTY SWITCH, SATURN / GM SHOULD BE HELD LIABLE AND FORCED TO DO A RECALL WITH AN UPDATED SWITCH DESIGN. FOR THE AMOUNT THAT CARS COST TODAY MANUFACTURERS SHOULD NOT BE ALLOWED TO PUT OUT JUNK PARTS AND EXPECT CONSUMERS TO SIT BACK AND TAKE IT. *TR

MY 2004 SATURN ION WILL NOT START WHEN IT IS COLD. THIS FIRST HAPPENED LAST YEAR, AND I THOUGHT THAT THE GAS LINES WERE FREEZING. I HAVE PUT SEVERAL BOTTLES OF DRY GAS IN MY TANK THINKING THAT THIS RESOLVES THE PROBLEM. APPARENTLY IT IS A PASSLOCK SECURITY ISSUE AND MY EFFORTS OF DRY GAS DID NOTHING. I HAVE BEEN STRANDED COUNTLESS TIMES DUE TO THE ERROR. THIS PROBLEMS RENDERS THE CAR USELESS. THE MOST RECENT OCCURRENCE WAS YESTERDAY, BUT THIS HAPPENS WAY TOO OFTEN. *TR

ON AT LEAST TEN OCCASIONS THE POWER STEERING ON MY 2004 SATURN ION HAS FAILED. IT DOES SO WITHOUT WARNING (THERE IS NO CORRELATION BETWEEN WEATHER, TIME OF DAY, OR OTHER SUCH CONDITIONS) AND IT MAKES THE CAR DIFFICULT TO STEER. ONE HAS TO SLOW DOWN TO THE POINT OF A CRAWL IN ORDER TO TURN THE STEERING WHEEL. THIS IS ESPECIALLY DANGEROUS ON ANY FREEWAY EXITS WITH A LOOP. LAST THURSDAY IT WENT OUT A TOTAL OF FOUR TIMES OVER THE COURSE OF ONE AFTERNOON. IT SEEMED TO CORRECT ITSELF ONLY AFTER TURNING THE CAR OF AND RESTARTING. WHEN I TOOK IT TO THE MECHANIC, HE COULD NOT DUPLICATE THE PROBLEM AND SO ADVISED ME TO TAKE IT TO THE DEALER. AFTER DOING AN ONLINE SEARCH IT APPEARS THAT MINE IS NOT THE ONLY CASE AND THAT THE SOLUTION CAN RANGE FROM A SMALL INEXPENSIVE REPAIR TO A RATHER EXPENSIVE REPAIR. *TR

MY VEHICLE ON COLD DAYS WILL NOT RELIABLY START. TURN KEY, ALL LIGHTS AND INDICATORS WORK BUT START FUNCTION IS ELECTRONICALLY TERMINATED WITHIN 1 SECOND OF ENGAGEMENT. THE CAR WILL START AFTER WAITING FOR TEN TO TWENTY MINUTES AS IF NOTHING WAS WRONG. AFTER MANY TRIPS TO THE MECHANIC (DEALER AND NON) I HAVE FOUND MANY SUCH REPORTS ON-LINE INDICATING A FAULTY IGNITION SWITCH WHICH FAILS IN COLD WEATHER. THE TIME DELAY IN STARTING APPEARS TO BE SOME TYPE OF INTERACTION WITH THE THEFT DETERRENT SYSTEM. I WILL NOW PAY TO HAVE THIS PART REPLACED BUT SUSPECT, AS MANY HAVE REPORTED, THAT THIS WILL CORRECT THE ISSUE FOR ONE OR TWO YEARS BEFORE IT OCCURS AGAIN (AS MANY OTHERS HAVE ALSO REPORTED). *TR

SATURN ION WILL NOT START. SPORADICALLY THE VEHICLE WILL NOT START. PROBLEM IS CAUSED BY ISSUE WITH IGNITION SWITCH PASSLOCK SYSTEM. AFTER WAITING A PERIOD OF TIME (10 MINUTES?) SYSTEM WILL START VEHICLE. HAS BEEN AN ON GOING ISSUE SINCE PURCHASING VEHICLE. *TR

1. THERE WERE NO PROBLEMS, UNTIL IT GOT COLD OUT. 2. IF THERE IS ANYTIME THE WEATHER STOOPS BELOW 10 DEGREES F, THE CAR WILL NOT START. IT WILL CLICK AND CLICK AND CLICK, THEN NOTHING. EVERY ONCE AND A WHILE IT WILL START FOR ALL OF A SECOND, THEN QUIT. THEN IT DOES NOTHING WHEN I TRY TO START IT AGAIN. 3. I HAVE DONE NOTHING YET, BUT AFTER READING FORUMS WHERE MANY PEOPLE COMPLAIN ABOUT THE SAME PROBLEM, I'M GOING TO TRY CHANGING THE IGNITION MODULE, AND POSSIBLY GET A REMOTE STARTER. *TR

MY 2004 SATURN ION INTERMITTENTLY WON'T START. THIS BEGAN ABOUT A WEEK AGO. I TOOK IT TO A LOCAL CAR REPAIR SHOP, AND THEY ADVISED ME THAT THERE ARE 2 SERVICE BULLETINS FOR MY CAR THAT PERTAIN TO THIS PROBLEM: ONE IS FOR REPROGRAMMING THE BODY CONTROL MODULE (BCM) AND THE OTHER IS FOR AN IGNITION SYSTEM REPAIR. THEY TOLD ME TO BRING THE CAR TO A SATURN DEALER TO BE REPAIRED. I PLAN TO DO SO TONIGHT. I LEARNED THAT THIS IS A VERY FREQUENT PROBLEM THAT SATURN IS WELL AWARE OF, BUT THAT SATURN WON'T MAKE THIS A RECALL BECAUSE THEN SATURN WOULD HAVE TO PAY FOR THE DIAGNOSIS AND REPAIR. PLEASE HAVE GM/SATURN CHANGE THE 2 SERVICE BULLETINS (LISTED ABOVE) TO RECALLS! *TR

WONT START DUE TO PASSLOCK/IGNITION PROBLEMS IN COLD WEATHER. HAVE NOT REPLACED ANY PARTS YET AS FUNDS ARE LIMITED. *TR

I WAS DRIVING ON DRY ROADS DURING THE DAYTIME BELOW THE SPEED LIMIT, WHEN THE POWER STEERING LIGHT CAME ON. THE WHEEL LOCKED, AND I WAS UNABLE TO STEER THE CAR. I PULLED TO THE SIDE OF THE ROAD AND TURNED THE CAR OFF AND BACK ON. IT RESTARTED WITHOUT INCIDENT. 3 YEARS LATER, THE SAME EVENT OCCURRED WITHOUT CAUSING AN ACCIDENT. *TR

EXPERIENCING CONTINUOUS FAILURE OF THE POWER STEERING IN MY '04 SATURN ION. STEERING CAN LOCK UP AT ANY GIVEN TIME AFTER START UP AND HAS DONE SO ON AN EVERY TRIP BASIS FOR THE PAST 6 MONTHS. THE DEALERSHIP'S DIAGNOSTIC DIDN'T FIND ANYTHING, BUT OFFERED TO REPLACE THE POWER STEERING COLUMN FOR ALMOST $800; WHICH AS I HAVE READ DOESN'T GUARANTEE FIXING THE PROBLEM. LOSING YOUR POWER STEERING WHILE DRIVING IS A SAFETY ISSUE AND I FEEL THAT IF THIS ISSUE IS PREVALENT IN THE ION SERIES, SATURN/GM SHOULD ADDRESS IT ACCORDINGLY. *TR

2004 SATURN ION PASSLOCK FAILURE WHEN THE TEMPERATURE IS BELOW ABOUT 25 DEGREES THE VEHICLE WILL NOT START. LIGHTS COME ON, RADIO WORKS SO THERE IS POWER, EVEN WITH ANOTHER CAR TRYING TO JUMP START THE SATURN IT WILL NOT START. YOU HAVE TO WAIT AT LEAST 10 MINUTES FOR IT TO START. THIS CAN HAPPEN ANYWHERE AT ANYTIME, HOME, GAS STATION, ETC. HERE IS A LIST OF OTHER PEOPLE WHO HAVE HAD THIS FAILURE. HTTP://WWW.CARSURVEY.ORG/VIEWMORECOMMENTS_REVIEW_97661_4.HTML. *TR

TL*THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING 70 MPH, THE POWER STEERING FAILED AND THE POWER STEERING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT PULLED OVER AND TURNED OFF THE VEHICLE. ONCE THE ENGINE WAS RESTARTED, THE VEHICLE PERFORMED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE MECHANIC STATED THAT IF THE STEERING WAS FAILING, THE ENTIRE STEERING COLUMN WOULD HAVE TO BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED AND CONTINUES TO FAIL. THE MANUFACTURER STATED THAT NO COMPENSATION WOULD BE PROVIDED BECAUSE THERE WERE NO RECALLS. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO THE DEALER FOR FURTHER INSPECTION. THE FAILURE MILEAGE WAS 65,000 AND CURRENT MILEAGE WAS 77,000.

ON COLD DAYS IN THE WINTER MY SATURN ION 2 DOES NOT START. TURN THE KEY AND NOTHING HAPPENS. THE CHECK ENGINE LIGHT COMES ON AND THE CAR WILL NOT START FOR 10 MINUTES. I HAVE HAD THE IGNITION KEY REPLACED AND THAT FIXES IT FOR A WHILE. I WAS FIXED UNDER WARRANTY, BUT THEY REPLACED THE PART WITH THE SAME SERIES PART SO NOW NOT UNDER WARRANTY THE PROBLEM RECURS. *TR

I OWN A 2004 SATURN ION, WITHIN THE PAST 2 WEEKS THE CAR WILL INTERMITTENTLY NOT START IN THE MORNINGS. I PURCHASED A NEW BATTERY FROM THE SATURN DEALER AND STILL HAVE THE SAME ISSUE. THE VEHICLE WAS PLACED ON A DIAGNOSTIC MACHINE AND THE CHECK CAME BACK WITH EVERY THING BEING OK BUT THE VEHICLE DOES NOT START. WHEN I CALLED SATURN THEIR CUSTOMER SERVICE REP STATED THERE IS NO RECALL BUT TRIED TO SELL ME AN EXTENDED WARRANTY. CAN YOU PLEASE HELP ME. *TR

WHILE DRIVING AT MULTIPLE DIFFERENT SPEEDS AND DIFFERENT TYPES OF ROADS (ANYWHERE FROM 15-65 MPH, NEIGHBORHOOD STREETS TO FREEWAYS) THE POWER STEERING LIGHT WOULD COME ON AND THEN IMMEDIATELY AFTER THAT THE POWER STEERING WOULD GO OUT. WE WOULD HAVE TO RESTART THE CAR TO REGAIN POWER STEERING. AT FIRST IT HAPPENED ABOUT ONCE A WEEK, THEN MULTIPLE TIMES A DAY (AND THEN PROGRESSED TO EVERY TIME THE STEERING WHEEL WAS MOVED AT ALL). CAR WAS TAKEN TO SATURN DEALER FOR STEERING COLUMN REPLACEMENT OF THE STEERING COLUMN THAT THE DEALER SAYS WAS A "KNOWN PROBLEM", BUT WAS NOT A RECALL ISSUE. *TR

THE PROBLEM BEGAN WITHIN THE FIRST MONTH OF THE CAR'S PURCHASE. IT WAS COLD OUTSIDE, AND THE CAR WOULDN'T START. AFTER ABOUT 30 MINUTES, IT STARTED RIGHT UP. AFTER VISITING SEVERAL MECHANICS, I WAS ADVISED TO REPLACE THE ALTERNATOR. SINCE THEN, I CANNOT COUNT THE NUMBER OF TIMES THAT I GO OUT TO THE CAR AND IT WON'T START.NOW, I AM TOLD THAT IT 'MAY BE' A FAULTY IGNITION SWITCH. I AM A TEACHER, AND CANNOT BE LATE FOR CLASS. I HAVE 34 STUDENTS WAITING FOR ME EVERY MORNING. NOW, I HAVE TO GO OUT TO MY CAR, 30 MINUTES EARLY, AND START IT. IF IT STARTS, I RUN OUT 30 MINUTES WORTH OF GAS FOR FEAR THAT IT WON'T START IF I TURN IT OFF. IF IT DOESN'T START, I WASTE 20 TO 25 MINUTES IN THE MORNING GETTING IT TO START. THIS WINTER, IT HAS NOT STARTED NO LESS THAN 15 TIMES. THIS CAR IS NOT DEPENDABLE. *TR

THIS HAS OCCURRED SEVERAL TIMES BEFORE, USUALLY WHEN ITS COLDER OUT. I GO TO START MY CAR AND NOTHING HAPPENS, THEN A SECURITY FEATURE LIGHTS UP. MY CAR THINKS I'M STEALING IT, APPARENTLY. SOMETIMES MY KEY WON'T COME OUT OF THE IGNITION WHEN THIS HAPPENS EITHER, AND I'VE HAD TO GET IT TOWED AND REPAIRED. USUALLY AFTER SITTING THERE AND TRYING TO START IT FOR A PERIOD OF TEN TO THIRTY MINUTES, THE CAR STARTS AS IF NOTHING HAPPENED, BUT IS A HUGE INCONVENIENCE SEEING AS I'VE BEEN OUT OF TOWN A COUPLE OF TIMES WHEN THIS HAS HAPPENED AND IT ALSO MAKES ME LATE FOR WORK. I'VE TALKED TO OTHER SATURN OWNERS AND THEY'VE SAID THEY'VE ALSO HAD THIS HAPPEN. I'D SAY THAT THIS HAPPENS ABOUT TWICE A MONTH. *TR

AFTER 5 YEARS MY 2004 SATURN ION WILL NOT START WHEN THE TEMPERATURE IS BELOW +10F. THERE IS POWER ( NEW BATTERY ) AND NO FUEL ISSUE ( CLEAN FUEL SYSTEM AND FILTER ), BUT AFTER 10 TO 15 MINUTES AND A COUPLE OF HESITANT ENGINE TURNS, IT STARTS. NO ONE NEEDS AN UNRELIABLE VEHICLE WHERE WINTER TEMPS LAST SEVERAL MONTHS. AFTER REPLACING THE ANTI-SWAY BAR, BOTH HEADLIGHT ASSEMBLIES AS WELL AS OTHER ANNOYING PROBLEMS ( INSTRUMENT LIGHTS OUT, CABIN FAN NOISY ) I WILL NEVER EVER BUY ANOTHER SATURN . I TOOK THE PROBLEM ( OUT OF WARRANTY OF COURSE ) TO SATURN OF ROCHESTER AND WAS TOLD IT WAS A FAULTY IGNITION SWITCH, A COMMON PROBLEM FOR THIS MAKE AND MODEL YEAR. SINCE IT IS NOT A SAFETY ISSUE, NO RECALL WAS ISSUED AND I WOULD HAVE TO PAY AT LEAST $275 UNLESS "SOMETHING ELSE" CAME UP. BEING LATE FOR WORK ( PUBLIC SAFETY AND VOLUNTEER FIREMAN ) OR MY WIFE AND CHILDREN IS NOT AN OPTION FOR ME. PLEASE FORCE GM TO MAKE THE RECALL ON THIS IGNITION PART FOR THE FINANCIALLY STRESSED NEW YORK CONSUMERS. THANK YOU. *TR

MY 2004 SATURN ION INTERMITTENTLY WILL NOT START IN COLD WEATHER DUE TO A FAULTY IGNITION SWITCH THAT CAUSES THE PASSLOCK VEHICLE THEFT SYSTEM TO ENGAGE. I THEN HAVE TO WAIT FOR 10 MINUTES IN THE COLD FOR THE PASSLOCK SYSTEM TO RESET SO THAT I CAN TRY AGAIN TO START MY CAR. SATURN IS AWARE OF THIS ISSUE AND HAS ISSUED A TECHNICAL SERVICE BULLETIN FOR IT, BUT HAS YET TO HAVE ISSUED A RECALL. *TR

CAR HAS NOT STARTED 8 TIMES. SATURN ION 2004. 40,000 MILES. BOUGHT IT USED 5 MONTHS AGO. RUNS FINE IN WARM WEATHER. BOUGHT NEW BATTERY, STILL WOULDN'T START. BOUGHT NEW ALTERNATOR. STILL WOULDN'T START. JUMP START IT, IT WILL START SOMETIMES. CALLED SATURN RECALL; 2ND TIME, THEY SAID IT WAS A FAULTY WIRE BUT NO ONE HAS RECALLED THE WIRE. THE PROBLEM: WHITE WIRE IN IGNITION SWITCH. WHEN IT GETS TOO COLD OUTSIDE, NOT ENOUGH VOLTS GO THROUGH WHITE WIRE AND CAR THINKS SOMEONE IS BREAKING IN AND WILL NOT START. FOUND THIS OUT ON CARSPACE.COM. OTHER PEOPLE WITH MY SAME CAR HAVE SAME PROBLEM. YOU HAVE TO CLIP THE WHITE WIRE THEN YOUR CAR WILL RUN WITH NO PROBLEM. NEWER MODEL SATURNS ARE HAVING THE SAME PROBLEM. NEXT I WAS GOING TO GET A NEW STARTER, BUT OTHER HAVE GOTTEN THAT AND STARTER GOES OUT WITHIN A YEAR. IT STRESSFUL TO GET INTO A FAIRLY NEW CAR AND IT NOT START. ALL LIGHTS COME ON BUT ENGINE WILL NOT. NOW I KNOW TO WAIT 15 MINUTES AND THEN TRY STARTING CAR AGAIN. WHY HASN'T THIS BEEN RECALLED? SO HERE I AM AGAIN LEAVING WORK TONIGHT IN THE COLD AND SEEING IF IT WILL START AND IF IT DOESN'T SITTING AROUND FOR 15 MINUTES AND THEN TRYING IT AGAIN. IT IS SOOOO AGGRAVATING!! SO AGAIN WHY HASN'T THIS BEEN RECALLED? *TR

I OWN A 2004 SATURN ION 2. ON COLD MORNINGS THE CAR WILL NOT START LEAVING ME STRANDED. THIS HAS OCCURRED NUMEROUS TIME. UPON TAKING THE CAR TO A MECHANIC, THE IGNITION SWITCH WAS REPLACED. I'VE READ HUNDREDS OF COMPLAINTS FROM OTHER SATURN OWNERS. THIS IS AN OBVIOUS SAFETY ISSUE SATURN NEEDS TO ADDRESS. *TR

POWER STEERING UNIT FAILED WITH ONLY 8,000 MILES. *TR

WON'T START IN COLD FOR ABOUT TEN MINUTES. IT GETS WORSE EVERY WINTER. IT HAPPENS ABOUT ONCE EVERY DAY OR TWO FROM DECEMBER-FEBRUARY. COMMON PROBLEM. IN SATURNS *TR

THIS HAS BEEN A RARE, SPORADICALLY, OCCURRING PROBLEM THAT HAS PLAGUED THE CAR FOR OVER TWO YEARS. ON AVERAGE ABOUT EVERY THREE MONTHS THE ELECTRIC POWER STEERING FAILS WHILE THE CAR IS RUNNING. IN THE LAST FOUR MONTHS THE INCIDENCE HAS INCREASED TO AS MUCH AS THREE TIMES PER DAY AND ABOUT FOUR DAYS PER WEEK. THE FAILURE OCCURS AT ANY/ALL SPEEDS. THIS OBVIOUSLY RESULTS IN A SUDDEN, EXTREME DRAG ON THE STEERING MECHANISM REQUIRING GREATLY INCREASED DRIVER EFFORT TO TURN THE STEERING WHEEL. QUICK MANEUVERS OR SHARPER TURNS ARE NEARLY IMPOSSIBLE WHEN THE POWER STEERING FAILS. TURNING THE CAR OFF AND RESTARTING RESTORES THE POWER STEERING. IF THIS IS ATTEMPTED WHILE THE CAR IS BEING DRIVEN, THE STEERING LOCK COULD BE ENGAGED, RESULTING IN AN EXTREMELY DANGEROUS CONDITION. THE DEALER ACKNOWLEDGES NO FAMILIARITY WITH THIS PROBLEM OR OF ANY BULLETINS REGARDING THIS ISSUE, DESPITE EVIDENCE FROM NUMEROUS INTERNET POSTINGS BY OWNERS WITH SIMILAR COMPLAINTS. UPON MY FURTHER DISCUSSIONS WITH SERVICE PERSONNEL AT SATURN DEALERS, THEY SPECULATE THAT A ROUGHLY $1000 REPLACEMENT OF THE STEERING COLUMN ASSEMBLY, WHICH CONTAINS SENSORS, ELECTRONICS, AND THE POWER STEERING ELECTRIC ASSIST MOTOR MAY SOLVE THE PROBLEM. TO DATE SUCH REPLACEMENT HAS NOT BEEN PURSUED DUE TO INCONCLUSIVE DIAGNOSIS AND POSSIBLE HIGH COSTS. THE VEHICLE IN QUESTION IS A 2004 SATURN ION II, PURCHASED NEW. *TR

TL*THE CONTACT OWNS A 2004 SATURN ION. APPROXIMATELY A MONTH AND A HALF AFTER THE VEHICLE WAS PURCHASED IN OCTOBER OF 2008, THE VEHICLE FAILED TO START. THE VEHICLE FINALLY STARTED AFTER APPROXIMATELY FOUR ATTEMPTS. THE FAILURE HAS OCCURRED INTERMITTENTLY SINCE THE FIRST INCIDENT. ALSO, IN COLD WEATHER CONDITIONS, THE VEHICLE WOULD NOT START. THE VEHICLE WAS DRIVEN TO A VOCATIONAL SCHOOL REPAIR SHOP FOR DIAGNOSTIC TESTING. IT WAS DETERMINED THAT THE IGNITION SWITCH WAS DEFECTIVE. THE MANUFACTURER STATED THAT THERE WAS NO RECALL RELATING TO THE FAILURE; THEREFORE, THEY WERE NOT LIABLE FOR THE REPAIRS. THE CURRENT MILEAGE WAS 32,000 AND FAILURE MILEAGE WAS 30,000.

AFTER OWNING MY 2004 SATURN ION FOR 8 MONTHS, IT DEVELOPED A RANDOM STARTING PROBLEM. SOMETIMES THE CAR WOULD START NORMALLY AND OTHERS NOT AT ALL. I REPLACED THE BATTERY, STARTER, AND IGNITION SWITCH. THE DEALERSHIP WHERE I BOUGHT THE IGNITION SWITCH SAID IT IS COMMON TO NEED TO REPLACE THE SWITCH WHEN THE WEATHER GETS COLD. AFTER ALL OF THOSE NEW PARTS THE PROBLEM PERSISTED. I RESEARCHED ON THE INTERNET AND FOUND A FORUM WHERE DOZENS OF OTHER ION OWNERS WHERE HAVING SIMILAR PROBLEMS. THE ONLY REMEDY THAT SEEMED TO "FIX" THE PROBLEM WAS TO DISABLE THE VEHICLES ANTI-THEFT SYSTEM BY CUTTING THE PROPER WIRE FROM THE IGNITION SWITCH WHILE THE CAR IS RUNNING. THIS ALLOWS THE CAR TO START EVERY TIME, BUT ALSO GIVES AN ERROR MESSAGE ABOUT THE DISABLED SYSTEM. THIS IS CLEARLY A COMMON PROBLEM THAT OCCURS FOR ION OWNERS IN COLD WEATHER. *TR

IT WON'T START WHEN IT IS COLD. I NEED TO WAIT 10-15 MIN AND TRY AGAIN. I SEE A LOT OF SATURN OWNERS' ARE HAVING THE SAME PROBLEM. *TR

THE DATE BELOW IS THE DATE THE ISSUE BEGAN. I OWN A 2004 SATURN ION, THAT BEGAN WITH COLD START ISSUES THIS WINTER. AFTER LOOKING UP THE ISSUE ONLINE, I NOTICED IT IS A WELL KNOWN ISSUE WITH THESE CARS, YET THERE HAS BEEN NO RECALL. WHEN ATTEMPTING TO START THE CAR ON A COLD MORNING (OR MIDDAY), THE CAR WILL NOT TURN OVER. IT OFTEN TAKES 10-20 MINUTES OF TRYING TO GET THE CAR TO ENGAGE. I CALLED SATURN, AND THEY OFFERED NO REMEDY, AS MY CAR IS OUT OF WARRANTY (ONLY A 4.5 YEAR OLD CAR!) - AND I CANNOT AFFORD THE $250 REPAIR FOR THE IGNITION SWITCH. ON DECEMBER 26, 2008, I WAS STRANDED FOR NEARLY AN HOUR AND A HALF, AND SUFFERED FROST BITE AND MILD HYPOTHERMIA. *TR

ELECTRIC POWER STEERING FAILURE ON MY 2004 SATURN ION REDLINE OFF & ON FOR THE LAST YEAR & 6 MONTHS. IT HAPPENS W/O WARNING ON THE FREEWAY, AROUND CORNERS, & SOMETIMES IT GOES OUT BACK TO BACK MANY, MANY TIMES IN A ROW. THIS IS THE SAME RECALL AS GM IS HAVING ON THEIR ELECTRIC POWER STEERING MOTORS, IN FACT THE SAME PART #. THE CHEVY COBALT IS THE EXACT SAME POWER STEERING MOTOR, IN FACT THE SAME DRIVETRAIN. BUT FOR SOME REASON THE SATURN IS NOT MENTIONED IN THE RECALL. THIS NEEDS TO CHANGE. WE HAVE THE SAME ELECTRIC POWER STEERING MOTOR WITH THE SAME PART # & THE SAME DANGER AS THE OTHER VEHICLES IN THIS RECALL. *TR

TL- THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE VEHICLE WILL NOT START UPON PLACING THE KEY IN THE IGNITION. THE VEHICLE MAKES A CLICKING NOISE, THE SERVICE ENGINE SOON LIGHT ILLUMINATES AND THE VEHICLE SHUTS OFF. THE CONTACT HAS TO WAIT A MOMENT TO RESTART THE VEHICLE. THE VEHICLE ALSO STALLS WITHOUT WARNING ON MULTIPLE OCCASIONS. THE VEHICLE WAS DIAGNOSED BY AN AUTHORIZED DEALER AND AN INDEPENDENT MECHANIC MULTIPLE TIMES AND THE FAILURES STILL RECURR. THE DIAGNOSIS WAS TO REPLACE THE POWER STEERING MAGNETS AND REPLACE THE POWER PACK. THE REPAIRS WERE MADE AND THE VEHICLE IS STILL NOT SAFE TO DRIVE. THE POWER STEERING SHORTS OUT AT RANDOM. THE INSTRUMENT PANEL SHOWS AN ERROR LIGHT FOR THE POWER STEERING. AFTER THE VEHICLE WAS REPAIRED MULTIPLE TIMES THE FAILURES STILL RECURR. THE VEHICLE WAS TAKEN TO INDEPENDENT MECHANICS AND AUTHORIZED DEALERS. THE POWER STEERING FAILURE WAS NOT ABLE TO BE DIAGNOSED. THE CONTACT WAS ALSO INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V047000 (AIR BAGS , ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER ADVISED THAT PART WAS NOT AVAILABLE TO COMPLETE THE REQUIRED REPAIRS. THE MANUFACTURER WAS CONTACTED AND PROVIDED AN UNREASONABLE ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLEWOULD RECEIVE THE RECALLED REPAIRS. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50000 AND THE CURRENT MILEAGE WAS 63000. DYD

I AM THE OWNER OF A 2004 SATURN ION2 SEDAN. AS OF THE PAST WINTER WITH UNSEASONABLE COLD TEMPS I BEGAN HAVING AN ISSUE WITH THE IGNITION OF MY CAR. THE CAR WOULD NOT TURN OVER AT ALL SOMETIMES FOR HOURS AT A TIME. THE IGNITION HAS BEEN REPLACED AND DID NOT FIX THE PROBLEM. I LIVE IN WESTERN NY WHERE WE DO SEE COLD TEMPS DURING THE WINTER MONTHS. I HAVE A CHILD I MUST GET TO SCHOOL BEFORE I GO TO WORK EVERY DAY. I HAVE BEEN A TRUE ADVOCATE OF SATURNS VEHICLES UP UNTIL THE PURCHASE OF THIS ONE. I HAVE BEEN RESEARCHING THE PROBLEM AND FOUND SEVERAL OTHERS WITH THE EXACT SAME PROBLEM AND NO RESOLUTION. I REALLY HOPE THAT THEE HAVE BEEN ENOUGH COMPLAINTS ABOUT THIS PROBLEM FOR GM TO ACTUALLY STEP UP AND ISSUE A RECALL. I REALLY DO NOT WANT TO SELL MY CAR OR BE FOREVER SLIGHTED BY SATURNS BECAUSE OF THIS PROBLEM. PLEASE AS A STRUGGLING SINGLE MOM HELP TAKE CARE OF YOUR CONSUMERS. *TR

MY 2004 SATURN ION HAS PROBLEMS STARTING IN THE COLD AFTER ABOUT 10-15 MINUTES OF TRYING IT WILL START, EVERYTHING SUCH AS STARTER BATTERY FUEL PUMP HAS BEEN CHECKED. MY SECURITY LIGHT IS ON WHEN THIS IS HAPPENING. *TR

I BOUGHT MY 2004 SATURN ION USED WITH LESS THAN 60,000 MILES ON IT, I HAD IT LESS THAN A YEAR WHEN ONE DAY IT WOULDN'T START, I THOUGHT IT WAS THE BATTERY OR THE ALTERNATOR, BUT NONE OF THAT FIXED THE PROBLEM. THIS PROBLEM PROGRESSIVELY GOT WORSE AND STARTED HAPPENING VERY FREQUENTLY, MORE OFTEN WHEN IT GOT COLD OUT. AFTER ABOUT 10-15 MINUTES THE CAR WILL START, I HAVE HAD TO WAIT UP TO 45 MINUTES FOR THE CAR TO START SOMETIMES. THIS PROBLEM HAS MADE ME LATE FOR WORK, LEFT MY CHILDREN WAITING FOR ME AND LEFT MYSELF AFTER WORK CLOSING A BAR ONE NIGHT AT 3:00 IN THE MORNING. THE MORE I MENTIONED THIS PROBLEM TO PEOPLE THE MORE I FOUND OUT I AM NOT THE ONLY ONE WITH THIS PROBLEM, IT HAS TO DO WITH THE SECURITY PASS LOCK SYSTEM AND IGNITION. IF THIS IS SUCH A FREQUENT PROBLEM FOR SATURNS WHY HASN'T THERE BEEN A RECALL EVER TO HAD IT FIXED, AND WHY ARE DEALERSHIPS ALLOWED TO SELL USED SATURNS WITHOUT CORRECTING THE PROBLEM OR MAKING BUYERS AWARE OF THIS POTENTIAL PROBLEM, IT IS SIMPLY DISHONEST! *TR

PASSENGER SIDE FRONT TURN SIGNAL STOPS WORKING FOR A WEEK, THEN WORKS, THEN QUITS AGAIN FOR A FEW DAYS AND THEN WORKS AGAIN. SATURN DEALER SAYS THIS VEHICLE IS NOT INCLUDED ON THE RECALL - IT APPEARS TO BE THE SAME PROBLEM AS RECALL CAMPAIGN 04V657000 - NHTSA ACTION NUMBER PE04061. THEY SAID ANY REVIEW/REPAIR WOULD BE AT MY EXPENSE. *TR

WHILE SLOWING AND PREPARING TO STOP FOR A TRAFFIC LIGHT, THE VEHICLE BEGAN TO ACCELERATE, RPM'S INCREASED EVEN THOUGH FOOT WAS OFF THE ACCELERATOR. VEHICLE WAS DIFFICULT TO STOP AND REQUIRED MORE THAN NORMAL FOOT PRESSURE ON BRAKE PEDAL. ONCE VEHICLE WAS STOPPED, ENGINE CONTINUED TO RACE. PROBLEM WAS CORRECTED BY TURNING OFF THE KEY. PROBLEM HAS OCCURRED THREE TIMES RANDOMLY OVER THE PAST YEAR. ON ALL OCCURRENCES, THE CRUISE CONTROL WAS NOT IN USE. *TR