NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2004 Saturn Vue. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
TL* THE CONTACT OWNS A 2004 SATURN VUE. WHILE DRIVING 35 MPH, THE VEHICLE'S BATTERY FAILED SUDDENLY AND THE VEHICLE WAS UNABLE TO BE DRIVEN. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS ABLE TO RESTART AFTER A COUPLE OF ATTEMPTS, BUT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BATTERY WAS DRAINED. THE BATTERY WAS REPLACED THREE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
AFTER I GOT OUT OF WORK I GOT IN THE CAR HAD SOME TROUBLE GETTING IT INTO REVERSE GOT IT OUT OF THE PARKING LOT AND DROVE HOME. NOW THE CAR WONT GO INTO REVERSE ANY MORE, IT GOES IN TO DRIVE BUT NO REVERSE. *TR
TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT THE KEY RELEASED OUT OF THE IGNITION WHILE THE VEHICLE WAS IN MOTION ON SEVERAL OCCASIONS. THE CONTACT STATED THAT THE FAILURE WAS PROGRESSING. THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V490000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
AT 7:10PM, AFTER DARK, I WAS DRIVING HOME THROUGH THE INTERSECTION OF SPRING HILL ROAD AND MARINER ROAD IN TISBURY, MASSACHUSETTS. WHEN I PULLED THE STEM ON THE LEFT SIDE OF THE STEERING COLUMN TO TURN ON MY HIGH BEAMS, THE LOW BEAMS AND RUNNING LIGHTS WENT OUT AND THE HIGH BEAMS DID NOT COME ON. I HAD NO ILLUMINATION WHATSOEVER. I HAVE CONTACTED GENERAL MOTORS AND DICK BEARD CHEVROLET, THE DEALER WHICH PERFORMED A COMPLETE SERVICE ON NOVEMBER 13, 2014. NEITHER HAS RESPONDED. *JS
THE VEHICLE WAS STARTED IN THE MORNING TO MOVE IT A SHORT DISTANCE. UPON ATTEMPTING TO START THE VEHICLE LATER IN THE MORNING, IT WAS NOT POSSIBLE TO START THE ENGINE. IT ATTEMPTED TO TURN OVER AND MADE SOME MUFFLED NOISES AND THEN WOULD ONLY CRANK WITH NO SIGN OF FIRING. UPON RESEARCHING THE ISSUE IT WAS DETERMINED THAT A TIMING FAILURE WAS LIKELY. ONCE THE TIMING COVER WAS OPENED IT WAS DISCOVERED THAT THE PLASTIC CHAIN GUIDE HAD BROKEN INTO FOUR PIECES. ADDITIONAL DAMAGE INCLUDED A PARTIALLY SHEARED OILER NOZZLE, STRIPPED BOLT HOLES FOR BOTH LOWER AND UPPER ATTACHMENT POINTS FOR THE PLASTIC CHAIN GUIDE, BENT INTAKE VALVES ON EVERY CYLINDER AND DINGS ON THE INTAKE SIDE OF THE PISTONS. AT THE TIME OF THE INCIDENT THE VEHICLE WAS ALSO FITTED WITH THE OLD STYLE TENSIONER (FLAT BOLT HEAD STYLE) AND THE ORIGINAL TIMING CHAIN OILER. THE TIMING CHAIN WAS EVALUATED AGAINST A NEW CHAIN AND WAS DETERMINED TO HAVE STRETCHED THE LENGTH OF ONE LINK. THE HEAD WAS PULLED AND SENT FOR REPAIR WHERE THE VALVE DAMAGE WAS EXPOSED; IN ADDITION THREE VALVE GUIDES WERE CRACKED AND THERE WAS A SIGNIFICANT ABRADED AREA ON ONE OF THE CAM RACES. THE HEAD WAS DETERMINED TO BE A LOSS AND A NEW HEAD WAS PURCHASED. THERE APPEARS TO BE MINOR DAMAGE TO THE PISTON TOPS, AND THEY ARE CURRENTLY BEING EVALUATED. SO FAR THIS INCIDENT HAS COST APPROXIMATELY $1000 IN PARTS AND DIY LABOR. IT HAS CAUSED ME TO MISS OVER TWO WEEKS OF WORK ($600-$800) AS AN INDEPENDENT CONTRACTOR WHO RELIES ON THIS VEHICLE. GIVEN THE EXTENT OF SIMILAR EXPERIENCES INVOLVING THE ECOTEC 2.2 L ENGINE THIS VEHICLE IS EQUIPPED WITH, IT IS SURPRISING THAT THERE HAS NOT BEEN A RECALL. *TR
I CAN PULL MY KEY OUT OF THE IGNITION WHILE IT IS RUNNING. I WAS TOLD THAT MY CAR DOES NOT HAVE AN ACTIVE RECALL EVEN THOUGH IT IS DOING THE SAME THING AS THE SATURN VUES THEY ARE RECALLING. *TR
TL* THE CONTACT OWNS A 2004 SATURN VUE. WHILE DRIVING APPROXIMATELY 60 MPH, THE KEY RELEASED FROM THE IGNITION SWITCH AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
I WAS ON MY WAY HOME IN MY 2004 SATURN VUE WHEN A BUCK JUMPED OUT IN FRONT OF ME. I STOMPED ON THE BRAKES, HOWEVER, I ENDED UP HITTING THE BUCK (DEER) THAT THEN RAN AWAY. MY ENTIRE FRONT IN WAS SMASHED IN, THE AIR BAGS NEVER DEPLOYED, THE SEAT BELTS DIDN'T LOCK WHEN I STOMPED ON THE BREAKS. MY DAUGHTER AND I WERE BOTH IN THE FRONT SEATS AND WE BOTH WENT FORWARD MESSING UP BOTH OF OUR NECKS AND BACKS. *TR
MY WIFE WAS DRIVING ON THE HIGHWAY WHEN THE REAR PASSENGER WHEEL BROKE AND SLANTED INWARD TOWARD GHE VEHICLE. SHE WAS LUCKY SHE WAS NOT KILLED. IT WAS DETERMINED TO BE THE REAR SUBFRAME FAILED. THE VEHICLE IS IN DECENT CONDITION WITH LITTLE TO NO COROSION. THERE WAS NO OUTSIDE CAUSE TO THIS PREMATURE FAILURE. THE LOCAL DEALER AND GM REFUSE TO ASSIST IN ANY REPAIRS. AFTER RESEARCHING THIS I HAVE FOUND THERE WAS AN ACTUAL DEARH INCIDENT DUE TO THE SAME FAILURE. I HAVE A STRONG CONCERN THIS COULD HAPPEN TO SOMEONE ELSE. *TR
TL* THE CONTACT OWNS A 2004 SATURN VUE. WHILE DRIVING AT VARIOUS SPEEDS OR WHILE IDLING IN TRAFFIC, THE VEHICLE JERKED ROUGHLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS FAILING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 99,000.
IGNITION KEY CAN BE REMOVED FROM THE SWITCH IN THE RUN POSITION. VEHICLE WAS MADE IN MAY 2004 WHICH IS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 14V490000 (GM RECALL # 14506). *TR
DRIVING AT A VERY SLOW RATE OF SPEED, CAR STARTED VIBRATING SO VIOLENTLY, I WAS AFRAID THAT A WHEEL WAS COMING OFF. I PULLED OVER TO THE SIDE OF THE ROAD, SHUT OFF THE VEHICLE, THEN RESTARTED IT. IT WAS FINE. THE NEXT DAY, IT WAS DRIVEN ALL DAY WITH NO ISSUES, EXCEPT THAT MY DIRECTIONALS KEPT GOING OFF AND WOULD NOT WORK, AND THEN ALL OF A SUDDEN WOULD START WORKING, ESPECIALLY IF I SHUT THE VEHICLE OFF AND STARTED IT BACK UP. THAT AFTERNOON, HOWEVER, THE VIBRATING STARTED AGAIN. I DROVE THE VEHICLE IMMEDIATELY TO A MECHANIC, WHO TOLD ME THAT NOTHING SHOWED UP ON THE COMPUTER. HE SAID THAT HE PUNCHED MY VEHICLES INFORMATION INTO THE NHTSA WEBSITE, AND FOUND THE RECALL ON THE IGNITION. HE TESTED THIS ON MY VEHICLE, AND FOUND THAT YOU COULD INDEED PULL THE KEY OUT OF THE IGNITION WHILE THE CAR WAS RUNNING AND IN GEAR. HE CALLED ME AND TOLD THIS TO ME. I INFORMED HIM THAT A FEW TIMES MY KEYS HAD FALLEN OUT WHILE I WAS DRIVING ON THE HIGHWAY, OR ON THE STREETS, WHEREVER. IT HAD ALWAYS BEEN THAT WAY. I HADN'T REALIZED THIS WAS NOT INTENTIONAL. HE THEN INFORMED ME THAT ALTHOUGH THE YEAR MAKE AND MODEL OF MY CAR WERE ON THE RECALL, AND THE FACT THAT MY CAR INDEED POSSESSED THE FAULTY IGNITION, THAT MY VIN WAS NOT LISTED AS BEING INCLUDED IN THE RECALL. HE SUGGESTED I TAKE THE VEHICLE TO THE DEALERSHIP WHERE I PURCHASED THE CAR AND HAVE TAKEN THE VEHICLE FOR REPAIR IN THE PAST, HERB CHAMBERS OF WARWICK. THEY ACKNOWLEDGE ALL OF THE ABOVE TO BE TRUE, INCLUDING THE FACT THAT MY VIN IS NOT LISTED IN THE RECALL, THEREFORE THEY WILL NOT BE ABLE TO SUBMIT FOR PAYMENT, THEREFORE I WILL HAVE TO PAY AND IF THE VEHICLE ENDS UP INCLUDED IN THE RECALL IN THE FUTURE, I CAN SUBMIT FOR REIMBURSEMENT. NO ON COULD EXPLAIN WHY MY VEHICLE, BEING OF THE SAME YEAR, MAKE AND MODEL, AND WHICH OBVIOUSLY HAS THE SAME IGNITION ISSUES, WAS NOT LISTED IN THE RECALL. *TR
TL* THE CONTACT OWNS A 2004 SATURN VUE. WHILE DRIVING 20 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD WHERE THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE WHEEL WAS LEANED INTO THE WHEEL WELL. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 103,000.
TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT THE KEY CAME OUT OF THE IGNITION WHILE THE VEHICLE WAS IN MOTION. THE FAILURE OCCURRED MULTIPLE TIMES. THE DEALER STATED THAT THE FAILURE COULD BE RELATED TO NHTSA CAMPAIGN NUMBER: 14V490000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
I NOTICED THE RIGHT REAR TIRE ON MY 2004 SATURN VUE WAS AT AN ANGLE. I WENT AND LOOKED AND I THOUGHT IT WAS JUST A BAD BUSHING. I TOOK IT TO MY MECHANIC AND FOUND OUT THAT THE REAR CROSS MEMBER WAS ALL BROKEN. AS I GOT LOOKING ON THE INTERNET I FOUND THAT GM KNEW ABOUT THIS PROBLEM AND DID NOTHING UNLESS YOU COMPLAINED AND BROUGHT IN IN TO THE DEALER. WELL SATURN IS NO LONGER AND I'M STUCK WITH FIXING THIS PART AND GM WILL DO NOTHING. I COULD HAVE LOST MY WIFE AND ALL MY FAMILY. THEY KNEW ABOUT THIS AND THEY SHOULD HAVE ISSUED A RECALL. *TR
WHILE DRIVING ABOUT 25 MPH, THE IGNITION SWITCH TURNED OFF AND THE ENGINE STALLED. THERE WAS ONLY ONE OTHER KEY ON THE KEY RING AT THE TIME I WAS DRIVING. I WAS ABLE TO STOP THE SUV AND RESTART IT TO CONTINUE. THIS IS SAME IGNITION SAFETY DEFECT AS IN THE OTHER SATURNS I HAVE READ ABOUT. I LOST STEERING AND BRAKING CAPABILITIES. *TR
TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT THE KEY WAS NOT SECURED IN THE IGNITION AND WAS ABLE TO BE REMOVED WHILE IN THE ON POSITION. THE CONTACT REFERENCED RECALL NHTSA CAMPAIGN NUMBER: 14V490000 (ELECTRICAL SYSTEM). THE VIN WAS NOT INCLUDED UNDER THE RECALL. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT THE VEHICLE FAILED TO TURN ON AFTER KEY WAS INSERTED INTO THE IGNITION SWITCH. THE CONTACT WAS MADE AWARE OF RECALL NHTSA CAMPAIGN NUMBER: 14V490000 (ELECTRICAL SYSTEM). HOWEVER, THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE DEALER WAS CONTACTED AND ADVISED THE CONTACT THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE THE FAILURE MILEAGE WAS 13,000.
WHILE DRIVING ON THE FREEWAY WITH CHILDREN IN THE CAR, THE REAR DIFFERENTIAL BROKE, MAKING STEERING EXTREMELY DIFFICULT. IT FELT AS IF WE WERE GOING TO FLIP, I SLOWLY MOVED OVER AND LUCKILY WE WERE ABLE TO STOP BEFORE A HORRIFIC ACCIDENT OCCURRED. ONCE WE STOPPED WE GOT OUT TO FIND THE PASSENGER REAR TIRE TILTED INWARD AND UNDRIVABLE. AFTER TAKING IT TO THE SHOP WE FOUND THAT THE REAR DIFFERENTIAL AND FRAME BROKE AS WELL AS THE CONTROL ARMS. THIS SEEMS TO BE A KNOWN PROBLEM ON THESE VEHICLES AND IS COMPLETELY UNSAFE FOR ANYONE TO BE DRIVING A RECALL NEEDS TO BE DONE ON THIS AGAIN TO ENSURE THE SAFETY OF OUR FAMILIES. *TR
WITH ALL THE CONCERNS WITH IGNITION KEYS FALLING OUT WHILE THE ENGINE IS RUNNING I CHECKED OUR VECHILE AND FOUND OUT THAT OUR 2004 SATURN VUE HAS THAT PROBLEM. I WOULD SAY AT THIS POINT IT LOOKS LIKE ALL VUE'S NEED TO BE INSPECTED. *TR
I WAS GOING TO PARK INTO A PARKING SPACE OF A SHOPPING MALL AND WHEN I WAS GOING TO STRAIGHTEN OUT THE VUE, THE ENGINE SHUT DOWN AND SO DID THE IGNITION AND I COULDN'T STEER OR STOP IN TIME BEFORE IT HIT A CONCRETE BASE OF A POLE LIGHT FIXTURE (THAT MOST OF ALL SHOPPING MALLS HAVE THROUGHOUT THEIR LOTS). THE RIGHT, PASSENGER, SIDE TIRE WAS BENT SO BAD THAT IT COULDN'T BE DRIVEN AND HAD TO BE TOWED...IT SMASHED THE FENDER, GRILL, BOTTOM COVERING OF THE ENTIRE FRONT PLASTIC PART ALONG WITH TIRE ROD END, STRUT, STABILIZER BAR, ALIGNMENT, PAINT JOB AND COST...FORTUNATELY, WE HAVE COLLISION ON THIS VEHICLE AND ONLY HAD TO THE FIRST $1,000.00 FOR THE COMPLETE JOB.
I TOOK THE VEHICLE TO MY AUTO REPAIR SHOP BECAUSE OF THE RECENT ONSET OF AN UNUSUAL RUMBLING SOUND WHEN DECELERATING. AFTER A TEST DRIVE AND INSPECTION THE MECHANIC WROTE THESE COMMENTS ON THE REPAIR INVOICE. "DETERMINED FRONT FRAME RUSTED THROUGH CAUSING EXTREME MOVEMENT OF ENGINE CRADLE AND ENGINE ASSEMBLY. UNIBODY IS RUSTED OUT. THIS VEHICLE IS PROBABLY TOTALED AND THIS INFORMATION SHOULD BE GIVEN TO THE NHTSA. CAUTION: THIS VEHICLE IS DANGEROUS TO DRIVE AND SHOULD BE TAKEN OFF THE STREET IMMEDIATELY." BOTH THE MECHANIC AND MYSELF FEEL THAT THIS SHOULDN'T HAVE HAPPEDED TO A TEN YEAR OLD CAR WITH LESS THAN 86,000 MILES THAT HAS BEEN PRPERLY MAINTAINED. THE MECHANIC ALSO PHOTOGRAPHED THE DAMAGE. YOUR PROMPT ATTENTION WOULD BE GREATLY APPRECIATED. *TR
I VISITED THE DEALER ON THAT DATE BECAUSE MY CAR HAS FAULTY IGNITION SWITCH (SOMETIMES KEY DON'T TURN AND THE KEY CAN GO OUT EASILY IN ANY POSITION) AND I HEAR THE NEWS FOR THE RECALL FOR THIS VEHICLE WITH DATE 8/7/2014. THE DEALER WAS UNABLE TO FIND THE RECALL IN GM WEB PAGE, EXACTLY HAPPEN TO ME EVERY TIME I CHECK FOR THIS RECALL AT GM WEB PAGE. I'M WORRY AN ACCIDENT WITH THE FAULTY IGNITION SWITCH WILL OCCUR AT ANY TIME. I HAVE THE PRINTED COPY FROM THE DEALER AT THAT TIME. *TR
TAMARA RECALL , THE KEY CAME OUT OF THE IGNITION WHILE THE CAR WAS ON. WE BROUGHT IT TO THE DEALERSHIP AND THE CONFIRMED IT BUT WOULD NOT FIX IT OR SEND US ANYWHERE TO GET IT FIXED. OUR ABS WENT THE 3RD WEEK WE HAD THE CAR, THE DEALERSHIP REFUSED TO EVEN LOOK AT IT. THE OTHER RECALL MADE OUR TIRES ONLY HOLD AIR FOR A FEW DAYS AT A TIME.
TL* THE CONTACT OWNS A 2004 SATURN VUE. AFTER THE KEY WAS REMOVED FROM THE IGNITION, THE HEADLIGHTS REMAINED ILLUMINATED AND SMOKE APPEARED NEAR THE STEERING COLUMN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 104,000.
I TRIED TO RESTART MY ENGINE. ALTHOUGH IT TURNED OVER, IT WOULDN'T START. SO I TOOK MY CAR TO A CERTIFIED MECHANIC, AND HE CONCLUDED THAT THERE HAS BEEN A SHORTAGE IN THE SYSTEM, WHICH CAUSED A FUSE TO BE BLOWN. HE REPLACED THE FUSE, AND MY CAR STILL DIDN'T START. AFTER THAT, HE USED HIS DIAGNOSTIC MACHINE, AND SAW THAT I NEEDED A NEW IGNITION SWITCH, WHICH IS WHY IT DIDN'T START. *TR
SITTING AT A STOP SIGN THE TRANSMISSION STOPPED WORKING. *TR
TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THERE WAS SMOKE COMING FROM THE STEERING WHEEL HOUSING WITHOUT WARNING. THE FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WIPER SWITCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WERE 107,353. UPDATED 07/16/14 MA
REAR HATCH WON'T OPEN BECAUSE ACTUATOR MECHANISM IS BROKEN. THIS HAPPENED SEVERAL YEARS AGO (2013 OR 14?), & THERE IS NO WAY TO OPEN THE HATCH TO FIX IT. YOU HAVE TO CLIMB THRU THE CAR TO GET THE OUT JACK, ETC.
TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT THE KEY WOULD EJECT FROM THE IGNITION WHILE THE VEHICLE WAS STARTED ON SEVERAL OCCASIONS. IN ADDITION, WHILE PARKED IN A DRIVEWAY, THE VEHICLE STARTED TO ROLL AWAY INDEPENDENTLY. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT HE WAS ABLE TO REMOVE THE KEY FROM THE IGNITION WHILE THE VEHICLE WAS NOT IN PARK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 100,000.
TL* THE CONTACT OWNS A 2004 SATURN VUE, THE CONTACT STATED THAT THE DOOR LOCKS INDEPENDENTLY ENGAGED AND DISENGAGED WHILE TRAVELING AT VARIOUS SPEEDS. THE CONTACT ALSO STATED THAT THE VEHICLE ERRONEOUSLY ACCELERATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 81,654 AVAILABLE. UPDATED 05/28/14*LJ THE CONSUMER STATED THE VEHICLE WOULD LOCK THE DOOR UPON REMOVING THE KEY FROM THE IGNITION. UPDATED 06/03/2014 *JS
WE CAN REMOVE THE KEY FROM THE IGNITION SWITCH WHILE THE VEHICLE IS RUNNING OR MOVING. I DID SEE ON 8/8/2014 THAT OUR YEAR WAS INVOLVED IN A NEW RECALL BY GM DESCRIBING THE SAME PROBLEM. I CONTACTED OUR LOCAL DEALER AND THEY SHOWED NO RECALL AND CALLED GM/SATURN TO QUESTION IT AS WELL. EVEN AFTER TELLING THE REPRESENTATIVE FROM GM THAT OUR VEHICLE HAD THE SAME TROUBLE THAT WAS LISTED IN THE RECALL AND FIT THE MODEL YEAR LISTED THEY SAID THAT THEY COULD ONLY UPDATE OUR INFORMATION AND WOULD CONTACT US IF IT DOES BECOME PART OF THE RECALL. THE KEY DOES COME OUT JUST AS DESCRIBED IN THE RECALL. *TR
TRANSMISSION TOTALLY DESTROYED AS PER TOWING COMPANY. AS MANY CLAIMANTS BEFORE THIS IS A WELL KNOWN PROBLEM OF THIS YEAR CAR. I THINK A CLASS ACTION SETTLEMENT WAS REACHED WITH GENERAL MOTORS. *TR
THE TRANSMISSION FOR MY SATURN VUE (2004) WAS REPLACED IN 2010 WHEN MY VEHICLE HAD 77637 MILES. THE TRANSMISSION WAS REPLACED IN 2010 AFTER RECEIVING A LETTER FROM SATURN NOTIFYING OF ISSUE WITH INTELLIGENCE (VTI) TRANSMISSION AND MY VEHICLE EXPERIENCING ISSUES. MY NOW SECOND TRANSMISSION IS HAVING THE SAME PROBLEMS THE FIRST TRANSMISSION HAD. THE MECHANIC WHO DIAGNOSED THE VEHICLE HAS SAID THAT IT IS NOT NORMAL FOR A VEHICLE TO HAVE THE SAME TRANSMISSION ISSUE AND I KNOW MY FAMILY AND FRIENDS HAVE NOT EXPERIENCE THIS TYPE OF ISSUE WITH THEIR VEHICLES. THIS LEADS ME TO BELIEVE THAT THIS IS NOT NORMAL AND THAT THE ISSUE WITH THE INTELLIGENCE (VTI) TRANSMISSION HAS NOT BEEN RESOLVED. I AM ASKING FOR GMC TO COVER THE COST TO REPLACE THE NEW DEFECTED TRANSMISSION FOR MY VEHICLE. I WOULD LIKE FOR THIS ISSUE TO BE ESCALATED. MY EXPERIENCE WITH GMC PRODUCT AND CUSTOMER SERVICES I RECEIVE FROM JAY HAS LEFT ME VERY DISAPPOINTED AND DISSATISFIED WITH GMC. I WOULD LIKE TO KNOW IF THERE IS ANYONE WHO CAN HELP ME FIGHT THIS ISSUE WITH GMC. *TR
MY CAR IS HAVING TRANSMISSION PROBLEMS AGAIN WONT KICK INTO DRIVE UNTIL CAR HAS BEEN RUNNING ATLEAST 30 MIN THEN WHEN I WAS DRIVING ON THE HIGHWAY ABOUT 40 IS WHAT I GOT TO THE CAR JUST STOPPED ACCELERATING AND WAS COMING TO A STOP WHICH COULD HAVE CAUSED A BIG ACCIDENT IF IT WOULD HAVE BEEN DURING HIGH TRAFFIC TIMES AND WHEN DRIVING IN TOWN I COME TO A FULL STOP AND THE CAR WONT KICK INTO DRIVE AGAIN UNTIL I PUT IT IN LOW AND MOVE UP MANUALLY. THEN IT IS HAVING A SERIOUS PROBLEM WITH THE AXEL OR SOMETHING I WAS DRIVING AT 35 HIT A SMALL BUMP IN THE ROAD AND THE CAR REARED OFF TO THE RIGHT AND I HAD NO CONTROL OF THE STEERING FOR A FEW SECONDS AND THEN IT WAS LIKE IT LOCKED BACK IN WHEN I STARTED MOVING THE STEERING WHEEL SIDE TO SIDE AND THE T/C LIGHT IS ALWAYS ON NOW AND I WAS TOLD THERE IS A SWITCH TO TURN IT ON OR OFF AND THAT COULD HAVE SOMETHING TO DO WITH THE STEERING PROBLEM BUT I HAVE FOUND NO SUCH SWITCH. PLEASE HELP ME AND TELL ME WHAT I CAN DO ABOUT THESE ISSUES AS GM WILL NOT DO ANYTHING THEY SHOULD RECALL THIS YRS MODEL COMPLETELY AND PAY THE OWNERS FOR A NEW VEHICLE SINCE THIS IS THERE FAULT. *TR
TL* THE CONTACT OWNS A 2005 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE KEY CAME OUT OF THE IGNITION SWITCH INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND NO REPAIRS WERE MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 159,062.
TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT THE KEY COULD BE REMOVED OUT OF THE IGNITION SWITCH WITHOUT IT BEING IN THE OFF POSITION. THE CONTACT WAS MADE AWARE OF RECALL NHTSA CAMPAIGN NUMBER: 14V490000 (ELECTRICAL SYSTEM) AND BELIEVED THAT IT WAS DIRECTLY RELATED TO THE FAILURE. THE DEALER WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000. UPDATED 12/22/14*LJ THE CONSUMER INFORMED HIS VEHICLE WAS NOT INCLUDED IN THE RECALL, EVEN THOUGH HE EXPERIENCED THE SAME SYMPTOMS. UPDATED 01/07/15
TRAVELING AT 65MPH THE KEY & KEY FOB FELL OUT OF THE IGNITION. I WAS ABLE TO SLOW DOWN BUT HAD LOST POWER STEERING, POWER BRAKES, AND THE AIRBAGS WOULD NOT HAVE DEPLOYED. I WAS ABLE TO GET TO THE SHOULDER OF THE ROAD. *TR
WHILE DRIVING THE VEHICLE, THE TURN SIGNALS STOP OPERATING AS WELL AS THE BRAKE LIGHTS. THE IGNITION NEEDS TO BE TURNED OFF, CAR RESTED THEN WILL OPERATE NORMALLY FOR A WHILE WHEN TURNED BACK ON. *TR
I WAS ABLE TO PULL OUT THE KEY FROM MY 2004 SATURN VUE WITHOUT THE IGNITION BEING IN THE OFF POSITION. THIS HAS HAPPENED ON MORE THAN ONE OCCASION. I CHECKED THE GM WEBSITE WITH THE VIN NUMBER AND IT CAME BACK THAT THE VEHICLE IS NOT BEING RECALLED, ALTHOUGH IT HAS THE EXACT SAME PROBLEM AS THE OTHER SATURN VUE VEHICLES THAT ARE UNDER RECALL. THANKS. *TR
TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT THE SHIFT LEVER BECAME STUCK IN THIRD GEAR AND THE VEHICLE FAILED TO ACCELERATE PAST 30 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT THE DRIVER'S SEAT CAUGHT FIRE FROM THE HEATED SEAT FEATURE. THE CONTACT EXTINGUISHED THE FIRE. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE WOULD NOT ACCELERATE AND BEGAN SLIPPING OUT OF GEAR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THAT THE TRANSMISSION WAS SLIPPING AND WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 114,000. *TR
2004 SATURN VUE. CONSUMER WRITES IN REGARDS TO TRANSMISSION FAILURE. *SMD
VEHICLE WAS GOING THRU AN INTERSECTION AND THE TRANSMISSION QUIT. CAR WOULD NOT MOVE. *TR
WE BOUGHT A 2004 SATURN VUE IN2007. IN 2010 WE STARTED HAVING TROUBLE WITH THE TRANSMISSION. WE WERE TOLD THAT THERE WAS A CLASS ACTION SUIT BECAUSE WE HAD A VTI TRANSMISSION. WE PAID 50/50 TO HAVE THE TRANSMISSION CHANGED. NOW 40 000 MILES LATER THE TRANSMISSION IS GONE AGAIN. GM KNEW THIS WAS A FAULTY TRANSMISSION. THE ONLY COMPENSATION WE WERE OFFERED IS $4,000 TOWARD A NEW GM CAR! *TR
TL * THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT THE AIR BAG LIGHT CONTINUOUSLY ILLUMINATED AND THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START UNTIL REPEATED ATTEMPTS WERE MADE. THE FAILURE OCCURRED MULTIPLE TIMES. THE DEALER STATED THAT THE IGNITION CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
AFTER DRIVING TO WORK I PARKED MY 2004 SATURN VUE AND REACHED FOR THE KEYS TO TURN OFF THE ENGINE. WHEN I TOUCHED THE KEY IT FELL OUT OF THE IGNITION SWITCH WITH THE ENGINE STILL RUNNING. WHEN I INVESTIGATED FURTHER, I FOUND I WAS ABLE TO INSERT AND REMOVE THE KEY REPEATEDLY AND WITHOUT FORCE WHILE THE ENGINE WAS RUNNING AND THE IGNITION SWITCH WAS IN THE RUN POSITION. I SHOT A VIDEO OF THIS WHICH IS VIEWABLE AT HTTP://YOUTU.BE/RVEMLYQXPP8&FEATURE=YOUTU.BE. *TR
Data synced from NHTSA on May 4, 2026