2004 Saturn Vue Complaint Log

TL*THE CONTACT OWNS A 2004 SATURN VUE. THE VEHICLE HAS GOODYEAR EAGLE HP, SIZE 255/35ZR20 TIRES. WHILE DRIVING 4 MPH, THE CONTACT HEARD AIR LEAKING FROM THE FRONT DRIVER SIDE TIRE. HE THEN NOTICED THAT THE TIRE WAS FLAT. THE TIRE SHOP FOUND CRACKS ON THE SIDEWALLS OF THE TIRE AND REPLACED THE DRIVER SIDE TIRE. THE CONTACT STATED THAT THERE WERE CRACKS ON THE OTHER THREE TIRES AS WELL. AS OF OCTOBER 15, 2007, THE TIRE SHOP HAD NOT REPLACED THE TIRES. THE FAILURE MILEAGE WAS 89,800 AND CURRENT MILEAGE WAS 99,900.

INVOLVED IN A FRONT END COLLISON ON HIGHWAY AND AIRBAG FAILED TO DEPLOY. VEHICLE REPAIRED BUT APPROXIMATELY 3 YEARS AGO THE AIRBAG LIGHT CAME ON AND STAYS ON. THERE IS ALSO A SCRAPING NOISE COMING OUT OF STEERING COULMN WHEN TURNING THE WHEEL. INTERNET RESEARCH INDICATES THIS IS A WIDELY KNOWN PROBLEM. NO RECALL NOTICE EVER SENT OUT BY GM. *TR

TL*THE CONTACT OWNS A 2004 SATURN VUE. ON JUNE 27, 2007, WHILE DRIVING APPROXIMATELY 60 TO 70 MPH, THE GEAR CABLE FAILED. THE CONTACT CALLED 911 AND THE DISPATCHER INSTRUCTED HER ON HOW TO STOP THE VEHICLE BEFORE A CRASH OCCURRED. THE VEHICLE HAS HAD MANY FAILURES SINCE IT WAS PURCHASED AND WAS PREVIOUSLY REPAIRED UNDER A RECALL FOR THE SUSPENSION. ONE WEEK AGO, THE HORN SOUNDED ON ITS OWN AT 2 AM. THE VEHICLE WAS TOWED TO THE DEALER AND THEY FOUND A DEFECT IN THE HORN AND AIR BAGS. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 37,000.

I HAVE A 2004 SATURN VUE THAT CAME OUT OF PARK WITH NO KEYS IN THE IGNITION AND MY 4YR OLD SON FELL OUT OF VEHICLE AND WAS RAN OVER. WE ARE ABLE TO TAKE THE KEY OUT OF THE IGNITION WITHOUT IT BEING IN THE "OFF POSITION" AND PUT THE VEHICLE IN NEUTRAL, REVERSE, AND DRIVE WITHOUT APPLYING MY FOOT ON THE BRAKE. THE VEHICLE HAS NOT BEEN REPAIRED AND IS PARKED ON THE ADVICE OF MY ATTORNEYS. *TR THE KEY WAS REMOVED FROM THE ACCESSORY POSITION WITH THE SHIFTER IN PARK. BEING IN THE ACCESSORY POSITION ALLOWED THE SHIFTER TO BE MOVED FROM PARK WITHOUT AN APPLICATION OF THE BRAKE PEDAL. *SMCH

TL*THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT THE INSTRUMENT PANEL GAUGES, ESPECIALLY THE ODOMETER, WERE INOPERATIVE AND DISPLAYED INACCURATE READINGS. SHE TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT IT WOULD COST $700 TO INSPECT THE VEHICLE AND RESET THE ODOMETER. SHE HAS NOT HAD THE VEHICLE REPAIRED BECAUSE THE REMEDY WOULD ONLY BE TEMPORARY. THE ODOMETER CURRENTLY DISPLAYS THAT THE VEHICLE HAS 70,000 MILES, BUT IT REALLY HAS 45,000 MILES. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 45,000.

WITH ONLY 40K MILES ON THE VEHICLE, THE CLUTCH FAILED WHILE DRIVING AT A SPEED OF 35MPH. I HAD TO CUT OFF CARS AND COAST ACROSS TWO LANES TO A SIDE STREET. I COULDN'T GET THE CLUTCH TO ENGAGE. THE VEHICLE WAS TOWED TO A MECHANIC AND THE CLUTCH SYSTEM (SLAVE CYLINDER, CLUTCH PLATE) WAS REPLACED. VEHICLE IS NOW DRIVABLE (CAN BE PUT INTO GEAR), BUT CHECK ENGINE LIGHT HASN'T GONE OFF AND CRUISE CONTROL NO LONGER WORKS. THE MECHANIC SAYS "NO CODE" APPEARS WITH CODE READER. THERE IS ALSO A STRONG ODOR OF GASOLINE FUMES EACH TIME THE VEHICLE IS STARTED OR IS IDLING. A WEEK PREVIOUS TO THE CLUTCH PROBLEM, THERE WAS A THUMPING NOISE UNDER THE HOOD AND THE VEHICLE WOULDN'T START. I HAD A FLASHING CHECK ENGINE LIGHT, WHICH ALSO PRODUCED "NO CODE" WITH CODE READER. I ENDED UP HAVING TO REPLACE THE IGNITION CONTROL MODULE IN ORDER TO START THE ENGINE. *TR

2004 SATURN VUE: AT 50,000 MILES THE REAR BEARING / HUB ASSEMBLIES ON BOTH SIDES, START TO FAIL. THEY GRADUALLY START MAKING A LOT OF NOISE AND NEED TO BE REPLACED BEFORE THEY EITHER FALL APART, LOCK UP A WHEEL OR CAUSE AN ACCIDENT. I BELIEVE THIS SHOULD BE A RECALL ITEM AND FIXED UNDER WARRANTY. *NM

FAILURE OF VTI TRANSMISSION. NO PREVIOUS PROBLEMS - TRANSMISSION HAD BEEN SERVICED AT REGULAR INTERVALS - 50,000 AND 98,000 MILES. CAR HAD APPROXIMATELY 102,000 MILES ON IT ENGINE LIGHT CAME ON INDICATING LOSS OF POWER AND CODE DIAGNOSIS INDICATED P1882 - RECOMMEND REPLACE CASE COVER ASSEMBLY AND FILTER - ESTIMATED REPAIR COST $4,300 WITH NO GUARANTEE THAT IT WOULD NOT OCCUR AGAIN. HAD TO TRADE CAR - BOUGHT A HONDA. *NM

2004 SATURN VUE WAS PURCHASE 1/24/04. WE NOTICED A VERY LOUD NOISE SO WE TOOK IT INTO THE DEALERSHIP. THEY SAID WE NEEDED TO HAVE A REAR WHEEL BEARING REPLACED. WE HAVE NEVER HAD THIS REPAIRED ON AN AUTO BEFORE. THE CAR HAS 45169 MILES WHICH SEEMS A SMALL AMOUNT TO NEED A BEARING REPLACED. THE REPAIR COST US $400. IN ADDITION, OUR DAYTIME RUNNING LIGHTS NO LONGER WORK. THEY DIDN'T WORK ONCE WHILE UNDER WARRANTY. SATURN TOLD US IT WAS A BULB. THEY AREN'T WORKING AGAIN (NOW OUT OF WARRANTY) AND NOW WE ARE TOLD IT ISN'T THE BULB, BUT THEY WILL NOT REPAIR UNDER WARRANTY. WE ALSO HAD TO HAVE THE ROTORS RESURFACED IN 11/05. WE ARE NOT HAPPY WITH OUR FIRST EXPERIENCE WITH A SATURN VEHICLE. THE SATURN EMPLOYEES ARE GREAT, BUT THE VEHICLE ISN'T. I WISH I'D NEVER BOUGHT THE CAR. WE WERE ALL SET TO BUY A SATURN RELAY IN THE SPRING, BUT NOW ARE THINKING BUICK, OR MAYBE OUR FIRST FOREIGN CAR. THANKS! *JB

TOTAL FAILURE OF A VARIABLE SPEED TRANSMISSION WHILE ON AN INTERSTATE. A 2004 SATURN VUE WITH 32,652 MILES ON IT. UPON INSPECTION BY THE DEALER, THE CAUSE WAS ATTRIBUTED TO A FAILURE OF THE TRANSMISSION 'BELT' THAT DESTROYED THE OTHER INTERNAL COMPONENTS OF THE TRANSMISSION. THIS SHOULD NOT HAVE OCCURRED IN A VEHICLE SO YOUNG. THE TRANSMISSION WAS REPLACED BY THE DEALER UNDER WARRANTY. *NM

THE INSTRUMENT CLUSTER NEEDLE GO OFF OR DON'T LIGHT UP INTERMITTENTLY. (THE GAUGE REMAIN LIT). THE CAR HAS BEEN TAKEN TO THE DEALER OVER 5 TIMES WITHOUT SUCCESSFULLY FIXING THE PROBLEM. IT'S OBVIOUSLY A LOOSE CONNECTION IN A WIRE. WITHOUT THE NEEDLES WE ARE UNABLE TO READ SPEED, RPM, TEMP OR GAS. *JB

1) AND 2) WHILE TRAVELING AT HIGH SPEEDS (>60 MPH) ON THE HIGHWAY, WITH CRUISE ENGAGED, PERIODICALLY THE CRUISE WILL FAIL TO DISENGAGE. ON SEVERAL OCCASIONS (AT LEAST 5) WHILE DRIVING, AND NEEDING TO SLOW DOWN (E.G. TO EXIT THE HIGHWAY, OR FOR SLOW TRAFFIC AHEAD), THE BRAKE IS PRESSED AND THERE IS RESISTANCE AT THE PEDAL AND THE CRUISE WILL NOT SHUT OFF/CAR ATTEMPTS TO ACCELERATE, WHICH ON TWO OCCASIONS HAS LED TO A NEAR-ACCIDENT. ON ONE OCCASION IT ALSO FAILED TO SHUT OFF AT THE STEERING WHEEL FOR SEVERAL ATTEMPTS. 3)NOTHING WAS DONE TO CORRECT THE FAILURE AS IT COULD NOT BE DUPLICATED AT THE DEALERSHIP AND SATURN REFUSES TO REPLACE THE PART UNDER WARRANTY UNLESS THEY ARE ABLE TO DEMONSTRATE EVIDENCE OF FAILURE. I HAVE BEEN INSTRUCTED I WOULD HAVE TO REPLACE THE PARTS OUT OF MY OWN POCKET BUT THERE IS NO GUARANTEE IT WOULD RESOLVE THE MALFUNCTION SINCE THEY CAN'T FIGURE OUT WHAT IS CAUSING IT. *NM

MY VUE WAS PURCHASED IN 2004 AND HAS BEEN IN FOR SERVICE SEVERAL TIMES. ONE OF THE ISSUES I HAVE IS THE FRONT END SHAKES, SOMETIMES IT SHAKES SO BAD IT SCARES ME. I HAVE BROUGHT IT IN FOR THIS TO A DEALER IN DENVILLE AND MOUNT OLIVE; BOTH IN NJ, AND THE FIRST TIME I WAS TOLD NOTHING WAS WRONG. LAST WEEK I WAS TOLD I NEED NEW FRONT BRAKES AND NEW TIRES. THE TRUCK IS LESS THAN TWO YEARS OLD, NEW BRAKES NEW TIRES ??? THAT DOESN'T MAKE SINCE. THE GUYS AT THE SERVICE NEVER TOOK IT FOR A SPIN, I'M APPROACHING 36K MILES AND I'M SCARED ONCE I PASS THE WARRANTY TIME I WILL BE OUT OF LUCK. I'M NOT SATISFIED AT ALL AND WANT SOMETHING DONE ABOUT THIS. MY WIFE THINKS THE CAR IS FALLING APART, IT SHAKES AND MAKES WEIRD SOUNDS. THE FIRST YEAR I WAS RAVING ABOUT THIS CAR NOW I TELL PEOPLE TO STAY AWAY FROM SATURN. HELP ME CHANGE MY OPINION ON SATURN BY GETTING MY CAR FIXED ! *JB

TL*THE CONTACT OWNS A 2004 SATURN VUE. WHILE DRIVING 35 MPH, THE VEHICLE BEGAN MAKING A LOUD NOISE. ON THREE OCCASIONS, THE DEALER STATED THAT THE VEHICLE DID NOT MAKE ENOUGH NOISE FOR THEM TO MAKE AN UNSPECIFIED REPAIR. THE CONTACT HAS BEEN ABLE TO DRIVE THE VEHICLE DESPITE THE NOISE. THE DEALER REFUSED TO DIAGNOSE THE COMPUTER TO DETERMINE THE CAUSE OF THE FAILURE. THE NOISE SOUNDED AS IF A COMPONENT UNDERNEATH THE VEHICLE WAS MAKING CONTACT WITH THE GROUND. THE DEALER STATED THAT THEY COULD NOT FIND ANY FAILURES DURING THE TEST DRIVE, BUT THEY HEARD THE NOISE. THE FAILURE MILEAGE WAS 35,000 AND CURRENT MILEAGE WAS 100,000. UPDATED 07/28/09 *BF THE CONSUMER STATED THE NOISE WAS COMING FROM INSIDE THE TRANSMISSION. THE FRONT ROTORS WERE REPLACED. UPDATED 07/31/09.*JB

CONTINUE TO EXPERIENCE TRANSMISSION PROBLEMS WITH VEHICLE. TRANSMISSION HAS BEEN SERVICE ON FIVE DIFFERENT OCCASION FOR THE SAME DEFECT. *NM

TL* - THE CONTACT OWNS A 2004 SATURN VUE. THE HAZARD LIGHT SWITCH WASN'T WORKING. WHEN PRESSING THE HAZARD BUTTON DIDN'T RELEASE OR COME OUT. THE CONTACT STATED THAT HE HAD TO REPLACE THIS BUTTON ON TWO OCCASIONS AT HIS OWN EXPENSE. THE CURRENT MILEAGE WAS 28,720. THE FAILURE MILEAGE WAS 25,209. *AK UPDATED 2/27/2007 - *NM

I HAVE A 2004 SATURN VUE 4 CYLINDER WITH THE TVI TRANSMISSION. THE CAR HAS 24,000 MILES. I HAVE HAD THIS CAR INTO THE STURN DEALER IN GREENVILLE ON THREE OCCASIONS TO REPAIR THIS TRANSMISSION. OFTEN, BUT NOT ALWAYS, WHEN YPRESSING THE ACCELERATOR THE CAR DOES NOT RESPOND.THIS CAUSED A VERY NEAR SERIOUS ACCIDENT WHEN I WAS IN TRAFFIC AND TRIED TO MAKE A LEFT HAND TURN THE CAR DID NOT RESPOND AND THANKFULLY THE DRIVER OF THE ON COMING TRANSFER TRUCK WAS ABLE TO AVOID AN ACCIDENT WITH MY CAR. THE VUE HAS NOW BEEN TOWED BACK TO THE DEALERSHIP. THEY NOW TELL ME THERE IS NOTHING WRONG WITH THE CAR; ENEV THOUGH THEY HAVE PREVIOUSLY TOLD ME THE TRANSMISSION IS BAD. THIS DEARLERSHIP HAS HAD TWO SEPERATE OWNERS SINCE I PURCHASED THIS CAR. I MUST HAVE A CAR TO PREFORM MY JOB DUTIES, WITHOUT APPROPRIATE TRANSPORTATION I WILL NOT BE ABLE TO WORK. WITHOUT MY JOB I WILL NOT BE ABLE TO PURCHASE NECESSARY MEDICATION THAT ALLOWS ME TO LIVE. (INSULIN DEPENDENT DIABETIC). I AM AFRAID OF DRIVING THIS CAR WITH OUT APPROPRIATE REPAIRS. THIS CAR IS A SAFETY HAZARD AND A DANGER TO DRIVE IN ITS PRESENT CONDITION. THE SATURN DEALERSHIP HAS ACTED IN AN UNPROFESSIONAL MANNER IN WORKING WITH ME. I HAVE GOTTEN NO ASSISTANCE WITH THIS PROBLEM AND HAVE BEEN TREATED RUDLY AND RECEIVED VERY POOR CUSTOMER SERVICE. I WANT THIS REPORTED TO THE MANUFACTURER. I WOULD LIKE ASSISTANCE IS RESOLVING THIS MATTER AND INSURE THE SAFETY OF NOT ONLY MYSELF BUT OTHERS ON THE ROADS. MARCH OF 2004 THE SATURN COOPERATION SENT A LETTER TO THE OWNERS OF THIS PARTICULAR MAKE AND MODEL OF CAR EQUIPTED WITH THE VTI TRANSMISSION REGARDING THE CONCERNS ABOUT THIS TRANSMISSION AND THAT IT "MAY" REQUIRE REPAIR OR REPLACEMENT. THIS LETTER STATES THAT SATURN WILL PROVIDE EXTENDED COVERAGE FOR UP TO 75 THOUSAND MILES OR 5 YEARS. THIS LETTER ALSO INFORMS THE OWNER THAT WHILE THIS IS NOT A RECALL A SATURN DEARLER MUST PERFORN REPAIRS AT NO CHARGE.

WHILE DRIVING ON INTERSTATE 84 AT 70 MPH I LOST MY CLUTCH AND NEARLY HAD A COLLISION WITH A TRACTOR-TRAILER. THE SEALS IN MY SLAVE CYLINDER LEAKED AND I LOST THE HYDRAULIC POWER IN MY CLUTCH. 2004 SATURN VUE, MANUAL SHIFT, 44,600 MILES ON ODOMETER. I WOULD LIKE TO FIND OUT HOW MANY SLAVE CYLINDERS WERE REPLACED IN 2002,2003, 2004, 2005. *NM

SATURN VUE 4 CYL WITH VTI TRANS . SHUDDER FELT & HEARD ON LIGHT UP HILL GRADES. REALLY BAD WITH CRUISE ON. SHAKES VEHICLE. 3 REPAIRS MADE INCLUDING REPLACING THE TRANS.PROBLEM STILL OCCURS. OTHER SATURN OWNERS HAVE COMPLAIND ALSO, THIER TRANS FAILED COMPLETLY LEAVING THEM STRANDED ON THE HIGH WAY. *NM

DURING AN ACCIDENT IN WHICH THE FRONT END OF THE VEHICLE WAS HEAVILY DAMAGED, THE AIRBAGS DID NOT DEPLOY. THERE WAS NO EXPLANATION FROM THE DEALERSHIP AS TO WHY THE BAGS DID NOT DEPLOY. *JB

LATE AT NIGHT IN A MAJOR DOWNTOWN PARKING DECK, VEHICLE WOULD NOT START. GO TO START VEHICLE, CRANKS BUT NEVER TURNS OVER. SHUT VEHICLE OFF, GO TO RESTART AND VEHICLE WILL START. IT IS AN INTERMITTENT PROBLEM THAT OCCURS EVERY FEW DAYS. NOT TO MENTION, SINCE THIS PROBLEM STARTED MY REMOTE TO UNLOCK AND LOCK DOORS HAS STARTED DOING THE SAME THING. SOMETIMES IT WILL LOCK BUT NOT UNLOCK THE DOORS. DEALER CAN NOT DUPLICATE PROBLEM AND CLEANED CONTACTS ON REMOTE, WHICH TWO TRIES LATER TO GET INTO VEHICLE, DOORS WOULD NOT UNLOCK. *JB

I WAS STOPPED AT A STOP SIGN BEHIND ANOTHER VEHICLE IN MY 2004 SATURN VUE WHEN A SUBURBAN REAR-ENDED ME AT APPROXIMATELY 40+ MILES PER HOUR. I THEN HIT THE SUV THAT WAS STOPPED IN FRONT OF ME - AND WE BOTH WENT APPROXIMATELY 100 FEET FORWARD FROM THE STOP SIGN. THE IMPACT TOTALED MY TRUCK TO THE POINT OF THE REAR WAS CRUSHED TO THE BACK SEAT AND THE FRONT FRAME WAS BROKEN IN HALF WITH ABOUT A 1 INCH GAP. MY ISSUES WITH THE SAFETY ARE: THE DRIVERS SIDE SEAT BROKE NEARLY ALL THE WAY BACK INTO THE REAR SEAT TO THE RIGHT WITH THE SEAT SLIDING BACK AND FORTH. THE AIR BAGS DID NOT DEPLOY - YES, I WAS ORIGINALLY REAR-ENDED - HOWEVER THE IMPACT TO THE FRONT WAS EXTENSIVE AS WELL. THE DRIVER'S SEAT BELT DID NOT ENGAGE CAUSING ME TO HIT MY FACE AND HEAD AGAINST THE STEERING WHEEL CAUSING SEVERE NECK PAIN (A CERVICAL SPRAIN) AND A BROKEN NOSE REQUIRING SURGERY TO REPAIR. *NM

I HAVE A QUESTION. ON 2004 SATURN VUES, IF THE CAR IS NOT ON, WILL THE AIR BAGS STILL DEPLOY? I RECENTLY WAS INVOLVED IN A HIT AND RUN ACCIDENT. I WAS NOT IN NOR WAS I DRIVING MY CAR, AND MY INSURANCE IS NOW SAYING THAT THE ONLY WAY THE AIR BAGS WOULD HAVE GONE OFF IS IF THE CAR WAS ON AND THE SEAT BELTS WERE CLICKED IN. CAN YOU PLEASE LET ME KNOW IF THERE ARE ANY OTHER CLAIMS OR IF THIS COULD HAPPEN. THANKS. *NM

2004 VUE MULTIPLE ISSUES... FIRST ISSUE LESS THEN 100 MILES ON VEHICLE, DEPRESSED BRAKES CAR CONTINUED TO CREEP AT STOP SIGN. DIAGNOSTICS AT SATURN DEALERSHIP: SPLIT IN BRAKE LINE, REPLACED UNDER WARRANTY. SECOND ISSUE: LESS THEN 300 MILES ON VEHICLE, QUICK STOP CAUSED REAR SEAT SAFETY HARNESS TO BECOME DISCONNECTED FROM VEHICLE WALL.. DAUGHTER WAS NOT RESTRAINED AND SLID FORWARD IN SEAT. SATURN DIAGNOSTICS: SOMEONE WAS NOT DOING THEIR JOB THE DAY IT WAS MADE... THEY TIGHTENED SCREW BACK INTO WALL OF CAR AND HAVE NOT HAD ISSUES SINCE... THIS WAS UNCALLED FOR AND SHOULD HAVE BEEN CAUGHT DURING SAFETY INSPECTION. THIRD ISSUE: SAW DETAILS ON NEWS ABOUT RECALL ON THIS MODEL OF VUE, CONTACTED SATURN DEALERSHIP ABOUT IT AND WAS TOLD THAT WE WOULD BE GETTING INFORMATION IN THE MAIL ABOUT REPAIRS. FOURTH ISSUE: ABOUT 20,000 ON VUE, WENT TO STORE AND WAS FUNCTIONAL, CAME OUT AND CAR WOULD NOT START, OVER HALF A TANK OF GAS IN VEHICLE AND GAUGE SHOWS EMPTY, BOUGHT GAS CAN AND PUT 5 MORE GALLONS OF GAS IN CAR. STILL SHOWS EMPTY AND CAR WOULD NOT START, NO WORD ON REASON FOR FAILURE BEACHES IT HAPPENED TODAY (10/23/05). *NM

TL*THE CONTACT OWNS A 2004 SATURN VUE. WHILE DRIVING 30 MPH THE INSTRUMENT PANEL LIGHTS ILLUMINATED AND THE VEHICLE WAS HARD TO STEER AND STOP. APPROXIMATELY ONE WEEK LATER SHE EXPERIENCED THE SAME PROBLEM. WHILE DRIVING 40 MPH SHE EXPERIENCED THE SAME PROBLEM. THE DEALER INSPECTED THE VEHICLE BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE PROBLEM HAS OCCURRED ON NUMEROUS OCCASIONS. AS OF 06-05-07, THE DEALER HAS BEEN UNABLE TO DETERMINE THE CAUSE. THE FAILURE MILEAGE WAS 6,500 AND THE CURRENT MILEAGE WAS 33,344.

CHIME SOUNDS WHEN STARTING VEHICLE AND PLACING INTO REVERSE OR DRIVE. CAR SOMETIMES STALLS WHEN CHIME IS SOUNDING. ACCORDING TO MANUFACTURER, THE CHIME INDICATES A PROBLEM WITH THE ENGINE. ACCORDING TO MANUFACTURER, SATURN, IT IS COVERED BY TSB 1700388. THIS HAS BEEN GOING ON SINCE AUGUST OF 2005. INCREASE IN FREQUENCY AND SEVERITY. DEALER UNABLE TO FIX PROBLEM EVEN WHEN FOLLOWING TSB. *NM

DT: THERE WAS A PROBLEM WITH THE WINDSHIELD FOGGING UP. THIS HAPPENS WHEN THE WEATHER WAS VERY HUMID. BETWEEN THE LAYERS OF GLASS THERE WERE STAINS. WHEN THE CONSUMER TOOK THE VEHICLE TO BE REPAIRED, THEY TOLD HIM THERE WAS NOTHING THEY COULD DO. THE CONSUMER HAD TO TURN THE HEAT ON TO GET THE STAIN OUT. THE INCIDENT OCCURRED ON JULY 4, 2005. THERE HAD BEEN NO ACCIDENTS AS OF YET. *AK (12/02/05) THIS PROBLEM WOULD OCCUR EACH DAY WHEN IT WAS HOT AND HUMID WITH OR WITHOUT THE WINDOWS OPEN. *SC

JULY 2005 - WHILE DRIVING ON THE FREEWAY MY DASH GAUGES BEGAN DROPPING TO ZERO AND ALL THE DASH LIGHTS CAME ON (ABS, TC, CHECK ENGINE, ETC) AND THE ALARM BELLS STARTS DINGING. THE CAR DIED AND I WAS ABLE TO GET OFF THE SIDE OF THE ROAD. WHEN I STARTED THE CAR AGAIN.. ALL WAS WELL FOR A FEW MILES WHEN BELLS STARTS GOING OFF AND ALL DASH WARNING LIGHTS AGAIN COME ON. CAR DIES SEVERAL TIMES ON FREEWAY BEFORE ABLE TO GET IT HOME. TAKEN TO SATURN DEALER AND THEY REPLACED A BODY CONTROL MODULE.. ALL WAS WELL. OCTOBER 2006 - ANOTHER MODULE WENT OUT - THE POWER CONTROL MODULE. MARCH 24 2007 - WENT OUT TO CAR AROUND 11 AM AND STARTED IT ONLY TO NOTICE TC WARNING LIGHT ON. TURNED IGNITION OFF AND RESTARTED - LIGHT WENT OUT. GOT TWO BLOCK AWAY FROM HOME AND ALARM BELLS BEGIN DINGING, ALL DASH WARNING LIGHTS COME ON AND GAUGES (FUEL, TEMP) FLATLINE. TAKEN TO SATURN DEALER AND TOLD THAT THE BODY CONTROL MODULE IS OUT AGAIN. CAR HAS 64000 MILES ON IT TOTAL AND HAS THREE TIMES HAD A MODULE REPLACED. TWICE IT HAS BEEN THE SAME ONE FOR OVER $500 EACH TIME.*JB

2004 SATURN VUE UNDERWENT COMPREHENSIVE VEHICLE TEST INCLUDING BRAKS AT SATURN OF NEW BRUNSWICK ON 6/4/05. ON 6/24/05 WHILE AT FULL STOP IN TRAFFIC ( SLIGHT INLINE IN ROAD), VEHICLE STARTED TO ROLL WHILE BREAK ENGAGED. IMMEDIATE RESPONSE WAS TO PRESS HARDER THEN PUMPED SEVEREAL TIMES WITHOUT RESULTS. MY VEHICLE STRUCK THE VEHICLE IN FRONT IN THE REAR AT WHICH TIME I PUT THE VEHICLE IN PARK AND TURNED OF THE IGNITION. THE DISTANCE OF THE ROLL WAS APPROX 8 FEET AT APPROX 3 MPH. THERE WERE NO INJURIES. THE BRAKES WERE OPERATIONAL AFTERWARD BUT REPORTED THE FAILURE AND RETURNED THE VEHICLE TO SATURN OF NEW BRUNSWICK. THE FINDING ON THE SERVICE INVOICE STATES, "TECH VERIFIED LOW PEDAL, FOUND PEDAL TRAVEL TO BE TOO MUCH. TECH REMOVED REAR DRUMS TO CLEAN AND ADJUST REAR BRAKES, REINSTALLED AND FOUND TO BE OK AT THIS TIME. TECH ALSO CHECKED FRONT BRAKES AND CALIPERS, BRAKES OK".

IGNITION KEY LOCK HAS BEEN REPLACED/REPAIRED 5 TIMES. ONCE UNDER WARRANTY. WHEN IT FAILS I CAN REMOVE THE KEY, WHILE DRIVING, BUT WHEN I TURN OFF THE CAR, I CANNOT TURN IT ONCE THE KEY IS INSERTED AGAIN. THIS MAKES IT IMPOSSIBLE TO RE-START THE VEHICLE. I WAS SURE MY CAR WOULD BE ON THE LIST OF RECENT RECALLS, BUT IT IS NOT. CAN YOU HELP US? I HAVE MANY OF THE BILLS TO HELP MY CASE. ..UPDATED 04-16-14 *BF UPDATED 8/23/2017*CN

I HAVE CONTACTED GM SEVERAL TIMES TO BE PASSED ON, HOPING I WILL GO AWAY. I HAVE HAD SEVERAL PROBLEMS WITH MY SATURN A NEW TRANSMISSION WAS INSTALLED AT 8,500 MILES. AFTER THE WARRANTY I HAD TO REPLACE THE MAIN BRAIN. I CALLED APPROXIMATELY 2 MONTHS AGO TO TELL THEM ABOUT THE IGNITION SWITCH. MY KEY WILL PULL RIGHT OUT WHILE THE CAR IS RUNNING AND MY AIR BAG LIGHT COMES ON. THEY WANT ME TO PAY TO SEE WHAT IS GOING ON. I KNOW THIS MODEL ISN'T IN THE RECALL, BUT I HAVE SPOKEN TO [XXX] WHO'S WIFE HAS ONE AND A FRIEND OF MINE HIS BROTHERS DOES THE SAME THING. THEY DON'T WANT TO ADMIT THAT THERE IS A PROBLEM WITH THE IGNITION. IT ALSO STALLS AND HAS THAT WAS WHY THEY REPLACED THE MAIN BRAIN. I FEEL LIKE MY VEHICLE IS A DEATH TRAP AND I AM STUCK IN IT AND HOPING I DON'T GET KILLED WHILE DRIVING IT. I WANT AN INVESTIGATION INTO THIS MAKE AND MODEL. I DON'T WANT TO BECOME ONE THE STATISTICS BECAUSE GM WON'T ADMIT THAT THERE IS PROBLEM LIKE THEY HAVE WITH ALL THE OTHER RECALLED VEHICLES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I WAS DRIVING MY 2004 SATURN VUE RED LINE WHEN I WAS STRUCK IN THE DRIVERS/DRIVERS DOOR POST AT APPROX. 40-45 MPH AND THE HEAD CURTAIN SIDE AIRBAGS DID NOT DEPLOY. MY VEHICLE WAS TOTALED,I WAS/AM INJURED.TALKING TO A SATURN MOTOR CORP. REP. ABOUT THIS IT WAS CONVEYED THAT THIS WAS NORMAL AS MY VEHICLE WAS MOVING ,NOT STOPPED.THIS DOES NOT SEEM NORMAL TO ME,AS I THOUGHT THEY WOULD DEPLOY.NOT SURE WHAT TO THINK ABOUT THE EXPLANATION,WANTED NHTSA TO KNOW.

OWNER OF 2004 SATURN ATI TRANNY 4 CYL VUE, 3 TRANSMISSIONS FAILURES, 35K, 79K, 130K. SATURN REPLACED ONLY ONE, PAID FOR ONE AND THEN GAVE THE VEHICLE AWAY TO THE PURPLE HEART GROUP. IS THERE A CAR CLASS ACTION LAWSUIT I CAN FILE WITH? *TR

DRIVER HAD THE VEHICLES CRUISE TURNED ON MOST OF THE TRIP, WITH A SPEEDOMETER READING OF 67-72MPH. AROUND TOMAH, WISCONSIN, THE DRIVER PLANNED TO EXIT/ATTEMPTED TO TURN OFF THE VEHICLES CRUISE. DRIVER DEPRESSED THE CRUISE BUTTON TO TURN OFF THE CRUISE, THE NO RESPONSE. THE DRIVER WENT TO DEPRESS/ENGAGE THE CLUTCH, AND FOUND THAT THE CLUTCH WAS STUCK AND DID NOT RESPOND/WAITED A FEW SECONDS, TRIED THE CLUTCH AGAIN, THIS TIME GETTING A RESPONSE. DRIVERS TRIP CONTINUED (WITH THE CRUISE ON) AND TRAFFIC WAS CONGESTED. THE DRIVER HAD SLOWED THE VEHICLE DOWN USING THE CRUISE & REMEMBERS A SPEEDOMETER READING OF 60MPH. TRIED TO TURN OFF THE CRUISE BUTTON. THE CRUISE FAILED TO RESPOND OR SHUT OFF AS SHE USED HER LEFT FOOT TO ENGAGE/PUSH IN THE CLUTCH WITH ABSOLUTELY NO RESPONSE. DRIVER IMMEDIATELY PUT HER FOOT ON THE BRAKE. NO RESPONSE. BOTH THE CLUTCH AND THE BRAKE PEDAL WERE LOCKED/STUCK AND DID NOT RESPOND TO THE APPLICATION OF PRESSURE APPLIED BY THE DRIVERS FEET. DRIVER TRIED TO USE BOTH FEET ON THE BRAKES -NO RESPONSE. NEITHER THE CLUTCH OR BRAKES RESPONDED. DRIVER SWERVED TO THE LEFT AND THE VEHICLE SPUN ACROSS THE HIGHWAY AS THE DRIVER APPLIED PRESSURE TO THE BRAKES AND GRASPED THE WHEEL. THE VEHICLE TRAVELED OFF THE ROAD AND INTO THE GROUND ON THE RIGHT SIDE OF THE HIGHWAY. THE WENT THROUGH A DITCH & RECALLS FRONT END HITTING AN EMBANKMENT AND THE VEHICLE THEN BEGAN A SERIES OF FLIPS AND ROLLS. AFTER HITTING THE EMBANKMENT WITH THE FRONT END OF HER CAR, THE PASSENGER OR RIGHT HAND SIDE OF THE VEHICLE SLAMMED INTO SOMETHING (UTILITY POLE) AND BEGAN AN UPSIDE DOWN FLIP THAT CONTINUED WITH AT LEAST THREE ROLLS. AT THE CONCLUSION OF THE SERIES OF ROLLS, THE DRIVER LANDED UPSIDE DOWN BEFORE THE CAR FLIPPED AGAIN AND LANDED RIGHT SIGHT UP, WITH THE FRONT END FACING THE HIGHWAY. AIRBAGS DID NOT DEPLOY.

ANOTHER CAR GOING WRONG WAY ON FREE WAY STRUCK MY VEHICLE AND I ENDED UP STRIKING THE MEDIAN WITH THE FRONT OF MY CAR THE AIR BAGS IN MY CAR DID NOT DEPLOY I WAS DRIVING A 2004 SATURN VUE STANDARD SHIFT VEHICLE. *NM

VEHICLE HAS A LOSS OF SPEED. RPMS INCREASE. NO SPEED. STOP CAR, PUT IN PARK, BACK IN DRIVE A COUPLE OF TIMES. GETS BACK UP TO SPEED. DOORS HAVE TO BE MANUALLY LOCKED OR UNLOCKED FOR APPROXIMATELY 100 MILES . DEALER CANNOT DUPLICATE THE PROBLEM. HAS BEEN IN THE SHOP 4 TIMES. *JB

CONSUMER WAS UNABLE TO KEEP THE VEHICLE ON THE ROAD WHILE DRIVING, IT SWERVED. THIS WAS DUE TO THE RUBBER ON THE REAR WHEELS WEARING OUT. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP. *AK

TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT THE FUEL GAUGE WAS READING INACCURATELY. THE DEALER REPAIRED THE FAILURE BY REPLACING THE FUEL GAUGE BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 88,000. THE VIN WAS UNAVAILABLE.

I HAVE TAKEN MY 2004 SATURN VUE-MANUAL TRANSMISSION IN FOR SERVICE REGARDING A THUMPING THAT I HEARD AND FELT COME FROM THE SHIFTER LOCATION. I GOT THE "EVERYTHING IS WITHIN NORMAL PARAMETERS" LINE. THEN TONIGHT WHEN I WENT TO DOWN-SHIFT FROM 5TH GEAR TO 4TH GEAR, THE SHIFTER MADE A CRUNCH SOUND AND THEN IT BOUNCED INTO THE NEUTRAL POSITION. HOWEVER, THE TRANSMISSION IS STILL IN 5TH GEAR AND IS SITTING IN FRONT OF THE SATURN SERVICE CENTER AWAITING TO BE LOOKED AT TOMORROW MORNING. THIS IS NOT MY FIRST SATURN BUT IT WILL BE MY LAST AFTER HAVING AS MANY PROBLEMS AS I HAVE HAD WITH IT IN 1.25 YEARS TIME.*JB

2004 SATURN VUE CUSTOMER STATES THAT THE TRANSMISSION HAD TO BE REPLACED SIX MONTHS OF OWNERSHIP**CC THE TRANSMISSION SLIPPED AND THE VEHICLE WOULD NOT MOVE WHEN TRYING TO MOVE FROM A STOPPED POSITION. THE TRANSMISSION HAS BEEN REPLACED, HOWEVER THE CONSUMER CONTINUED TO EXPERIENCE PROBLEMS. THE HOOD LATCH WAS REPLACED.*JB

I HAVE ATTEMPTED TO HAVE MY CAR SERVICE UNDER THE IGNITION RECALL FOR THE SATURN VUE 2004 BUT HAVE BEEN REJECTED BECAUSE MY VIN NUMBER DOES NOT APPEAR ON THE RECALL. HOWEVER, MY VUE MEETS ALL OF THE CRITERIA NOTED IN THE RECALL AND I DEMONSTRATED MY CONCERNS TO AT THE SERVICE MANAGER AT A LOCAL GM SERVICE STATION. I HAVE CONTACT GM BY E MAIL, LETTER AND BY PHONE AND THEY HAVE BEEN OF LITTLE USE. I DO NOT UNDERSTAND WHAT THE BIG DEAL IS EITHER IT IS A RECALL OR IT IS NOT. *TR

IN THE PAST YEAR, I HAVE ALREADY HAD TO REPAIR THE REAR SUSPENSION TWICE, THE FRONT SUSPENSION, MY BACK SEAT LATCH, AND MY ROTORS. MY VUE IS THE WORST VEHICLE I HAVE EVER PURCHASED. WHEN DRIVING IN ANY BAD WEATHER I HAVE NO TRACTION AND SLIP ALL OVER THE ROAD.

I HAVE UNFORTUNATELY OWNED MY SATURN 2004 VUE FOR 2 YEARS. THE FIRST 3 MONTHS OF HAVING IT, AFTER HAVING TO REPLACE MY 2003 VUE FOR ALL THE PROBLEMS IT HAD WAS IN THE SHOP THE FIRST 4 MONTHS OF PURCHASE. THE POWER ENGINE FAILURE LIGHT WOULD GO ON AND I WOULD LOSE ALL POWER TO THE CAR. THEY HAD NO IDEA HOW TO FIX IT. THEN THE BACK WINDSHIELD SHATTERED. THE GAS MILEAGE IS HORRIBLE AND THE WHOLE GAS TANK AND ODOMETER HAS HAD TO BE REPLACED. I WOULD FEEL THE CAR UP WITH GAS AND THE ODOMETER WOULD GO TO FULL AND MOVE BACK UP TO HALF FULL. THE CAR IS IN THE SHOP AGAIN FOR THROTTLE AND ENGINE PROBLEMS AGAIN. HAVE HAD THE REAL DISPLEASURE OF WORKING WITH A VERY RUDE LADY AT SATURN BY THE NAME OF MARCIA WHO CLEARLY DOES NOT CARE ABOUT ONES SAFETY IN THEIR VEHICLE. ACCORDING TO SATURN THE NEWER VEHICLES HAVE HAD THESE PROBLEMS FIXED. HOWEVER, I MUST SAY HAVING BEEN A SATURN OWNER FOR 12 YEARS NOW MY FAITH IN THEIR PRODUCT IS GONE. *JB

2004 SATURN VUE AWD. SATURN REPLACED THE REAR DIFFERENTIAL (RDM) WITH A REDESIGNED PART IN NOVEMBER. THE NEW PART IS DESIGNED TO ENGAGE LATER THAN THE ORIGINAL PART. THIS PART CHANGE CAUSES A SIGNIFICANT CHANGE IN THE VEHICLE'S HANDLING- INCREASED TORQUE STEER, EXCESSIVE FRONT WHEEL SPIN AND UNPREDICTABLE REAR DIFFERENTIAL ENGAGEMENT. THE FWD MODEL OF THE VUE HAS TRACTION CONTROL THAT LIMITS THE AMOUNT OF TORQUE STEER AND WHEEL SPIN. THE AWD MODEL DOES NOT HAVE THIS FUNCTION AND THE CRIPPLING OF THE AWD FEATURE MAKES THE VEHICLE UNSAFE.*AK

I RECENTLY HAD MY 2004 SATURN AWD VUE SERVICED AT SATURN OF LIVINGSTON, NJ, AND HAD TWO RECALLS PERFORMED. ONE WAS FOR THE VOLUNTARY RECALL OF A REAR SUSPENSION LINK WHICH WAS CHANGED DUE TO A NHTSA TEST FAILURE. THE OTHER WAS THE RECALL OF THE REAR DRIVE MODULE (RDM), WHICH WAS CAUSING A MOANING NOISE IN ALL AWD VERSIONS OF THIS VEHICLE. AFTER THE RDM WAS CHANGED I IMMEDIATELY NOTICED A CHANGE IN THE VEHICLES AWD FUNCTION CHARACTERISTICS. WHEN ON A SLIGHT INCLINE IN WET CONDITIONS A FULL THROTTLE ACCELERATION FROM A STOP RESULTED IN SEVERE FRONT WHEEL SPIN WITHOUT ENGAGEMENT OF THE AWD SYSTEM. IN FACT I COULD HEAR A DISCERNABLE CLICKING NOISE EMMINATING FROM THE RDM WHICH SOUNDED AS THOUGH THE AWD FAUNCTIONALITY WAS IN EFFECT BEING NEUTRALIZED. I HAVE PERFORMED THIS MANEUVER SEVERAL TIMES WITH MY VEHICLE IN THE PAST YEAR (WITH THE ORIGINAL RDM), AND THE AWD SYSTEM HAS BEEN SUCCESSFUL IN ELIMINATING FRONT WHEEL SPIN AND PROVIDING AMPLE TRACTION GOING UP THE INCLINE. I BELIEVE THE NEW VERSION OF THE RDM BEING ROLLED OUT TO THE MASSES HAS ONLY SERVED TO CONVERT ALL THE AWD VERSIONS OF THIS VEHICLE TO FWD, AND I BELIEVE SATURN MUST BE PERSUADED TO RE-ENGINEER THEIR RDM TO RESTORE THE AWD FUNCTIONALITY.*AK

UNDECLARED SIGNIFICANT CHANGE TO AWD PERFORMANCE DUE TO REAR DRIVE MODULE (RDM) WARRANTY REPLACEMENT. SATURN REPLACED THE RDM IN MY AWD VUE ON 17 DECEMBER AS PART OF THE LOWER CONTROL LINK RECALL CAMPAIGN. THE REPLACED RDM HAS MODIFIED ENGAGEMENT CHARACTERISTICS FROM THE ORIGINAL RDM MY VUE WAS DELIVERED WITH. (THE RDM HAD A CHANGE FROM A 40-60 RPM DIFFERENCE TO A 80-100 RPM DIFFERENCE ENGAGEMENT THRESHOLD.*AK THE RESULTING CHANGE IN AWD PERFORMANCE HAS RESULTED IN EFFECTIVE FWD CONVERSION UNDER NORMAL DRIVING CONDITIONS. PARTIAL THROTTLE APPLICATION RESULTS IN COMPLETE LOSS OF FRONT WHEEL TRACTION AND LATE ABRUPT POWER TRANSFER TO REAR WHEELS WITH SIGNIFICANT TORQUE STEER. MY DISCOVERY OF THIS CHANGE CAME DURING A GREEN-LIGHT FREEWAY EXIT TRANSITION WITH A LEFT TURN. IN TURN EXIT POWER APPLICATION, FRONT WHEELS LOST TRACTION, THE VUE STARTED TO SLIP LATERALLY. THEN AWD ENGAGEMENT OCCURRED ABRUPTLY WITH HEAVY FRONT WHEEL TORQUE STEER. MY VUE MADE A PARTIAL INCURSION INTO ADJACENT TRAFFIC LANE (UNOCCUPIED). I WAS AT THIS POINT ABLE TO REGAIN CONTROL. RETURNED TO SATURN SERVICE CENTER, ADVISED THEM OF THE ISSUES AND WAS ADVISED BY THEM THAT THIS CHANGE WAS PERMANENT AND THAT MY VEHICLE COULD NOT BE RETURNED TO ORIGINAL OPERATING PARAMETERS. IT WAS AT THIS POINT, VIA SERVICE CENTER CONTACT WITH SATURN CARE THAT IT WAS DETERMINED BY MY SERVICE CENTER THAT THE RDM HAD BEEN CHANGED INTERNALLY TO ENGAGE IN THIS NEW RANGE. MY SATURN SERVICE CENTER HAD NO PREVIOUS KNOWLEDGE OF THIS CHANGE IN THE RDM AND THEREFORE NOT ABLE TO ADVISE DRIVERS OF THE SIGNIFICANTLY DIFFERENT HANDLING CHARACTERISTICS OF THE NEW RDM.

WHILE THE VEHICLE WAS PARKED, THE DRIVER SIDE WINDOW SHATTERED. . THE CAUSE WAS NOT DETERMINED. PLEASE PROVIDE MORE INFORMATION. *JB

WHILE DRIVING 60 MPH AND SWITCHING LANES REAR WHEEL TURNED INWARD, CAUSING THE REAR SUSPENSION TO FAIL. AS A RESULT, THE VEHICLE LOST CONTROL AND CRASHED INTO A GUARD RAIL. UPON IMPACT, AIRBAGS DEPLOYED. *AK

REAR WINDOW SHATTERED WHEN CLOSING PASSENGER DOOR DRIVERS SIDE NO APPARENT DAMAGE TO THE REAR WINDOW AT ALL. 2004 SATURN VUE PURCHASED IN APRIL 2004. *AK

THE GLASS ON THE REAR LIFTGATE SHATTERED FOR NO REASON WHILE PARKED IN THE GARAGE. DEALER AND THE MANUFACTURER WERE NOT NOTIFIED.*AK