NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2005 Saturn Vue. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
I WAS DRIVING IN 4 LANES OF TRAFFIC WHEN THE TRANSMISSION JUST STOPPED WORKING.THE CAR ROLLED AND I WAS VERY LUCKY TO GET TO THE CURB. THE HIGHWAY PATROL CAME UP BEHIND ME. AND DUE TO THE TRAFFIC, CHOOSE TO STAY PARKED BEHIND ME WITH FLARES, UNTIL THE TOW TRUCK ARRIVED. I CONSIDER MYSELF LUCKY THAT THE POLICE ARRIVED TO PREVENT A SERIOUS ACCIDENT.
KEYS GET STUCK IN IGNITION NOT ALWAYS INTERMITTENT AND FOR NO REASON 5 TIMES SINCE I HAVE HAD THE CAR. *TR
I OWN A 2005 SATURN VUE AND IN JUNE 2011 I EXPERIENCED A/C FAILURE THAT TOOK MY MECHANIC SEVERAL WEEKS TO DIAGNOSIS THE PROBLEM. WE ORDER THE PARTFROM MILTON RUBEN CHEVY DEALER AND THE PART WAS REPLACED ON MY VUE AT THE END OF JUNE 2011. AS OF YESTERDAY I WAS DRIVING DOWN THE ROAD AND SMOKE STARTED TO RISE OUT FROM UNDER MY VUE. I PULLED OVER AND NOTED AS LONG AS THE MA/C WAS OFF THAT THE SMOKE STOPPED. MY HUSBAND TOOK IT TO OUR MECHANIC WERE THE SAME PART AT THE SAME PLACE SPLIT AGAIN NOW MY A/C DOES NOT WORK AND IT IS STILL 100 PLUS DEGREES AND THE PART IS NOT EVEN NINETY DAYS OLD. I BELIEVE WITH ALL THE COMPLAINTS THAT I HAVE READ ON THE A/C SATURN PROBLEMS THERE SHOULD BE A RECALL ON THIS PART . *TR
AIR CONDITIONING SYSTEM STOPPED WORKING. ELECTRONIC SWITCH WILL NOT TURN ON BLOWER MOTOR FOR HEAT OR COLD. CAUSING IT NOT TO WORK AND MY CAR NOT ABLE TO DRIVE IN HUMID OR RAINING CONDITIONS. FAILURE HAS NOT BEEN CORRECTED. *TR
THE KEY GETS STUCK IN THE IGNITION AND WILL NOT COME OUT. OTHER TIMES IT FALLS OUT OF IGNITION WHILE CAR IS DRIVING DOWN THE ROAD. *TR
8-10-2011 WELL I DRIVE A 2005 SATURN VUE REDLINE, I HAVE SMALL BABY SO WHEN IT COMES TO COLD AIR MY A/C IS VERY IMPORTANT. IN HOUSTON RIGHTNOW ITS BEEN 3-DIGIT TEMPATURES....IN MAY OF 2011 MY A/C STARTED ACTING UP. WHEN MY SUV IS IDLEING IT BLOWS VERY HOT AIR, BUT WHEN I'M DRIVING IT GETS COLDER, SO WHEN I STOP AT A LIGHT OR STOP SIGN I HAVE TO TAKE OFF PRETTY QUICK TO GET IT BLOWING COLD. IT IS TO HOT OUT TO BE WITHOUT AN A/C EXPECIALLY FOR MY DAUGHTER. I'VE BEEN ONLINE READING HUNDREDS OF COMPLAINTS JUST LIKE MINE FOR THE SATURN VUE. MANY HAVE PAID ENORMUS AMOUNTS OF MONEY TO TRY AND FIND OUT THE PROBLEM WITH THESE A/C SYSTEMS AND MOST STILL DONT HAVE THEIRS WORKING RIGHT. I CANT AFFORD TO SPEND SPEND AND SPEND TRYING TO FIND THE PROBLEM ONLY FOR THE PROBLEM TO KEEP HAPPENING. SO PLEASE SOMEONE, ANYONE IF YOU READ THIS HELP US TO SOLVE THIS PROBLEM BECAUSE WE PURCHURED THESE VEHICLE WITH OUR HARD EARNED MONEY SO WE DESERVE TO GET WHAT WE'VE PAYED FOR AND I AM STILL PAYING ON MINE. 354 A MONTH AND FINAL BILL AROUND 17,500. I LIVE A BLOCK AWAY FROM A GM DEALERSHIP BUT CANT AFFORD TO PAY THEM TO DIAGNOS THE PROBLEM.... *TR
TL* THE CONTACT OWNS A 2005 SATURN VUE. THE CONTACT WAS DRIVING 25 MPH WHEN THE CABLE THAT HELD THE GEAR SHIFTER FRACTURED. THE VEHICLE WAS TOWED TO THE DEALER WHO REPLACED THE SHIFT STICK CABLE UNDER WARRANTY. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THERE WERE NO RECALLS FOR THE FAILURE AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 46,000. UPDATED 06/01/11*LJ THE CONSUMER STATED HE HAD TO PAY A $100 DEDUCTIBLE. UPDATED 08/05/11
AFTER PURCHASING MY SATURN VUE, JANUARY 11, 2011, IT REQUIRED SERVICE AND A SUBSEQUENT TRANSMISSION REPLACEMENT ON OR ABOUT APRIL 1, 2011. THE REPAIR WAS COVERED BY MY EXTNEDED WARRANTY, HOWEVER, THE MOST RECENT TRANSMISSION FAILURE, APRIL 2, 2012, WAS NOT COVERED BY A WARRANTY. THE DEALERSHIP IS SEEKING TO HAVE ME PAY 50% OF THE COST TO REPLACE, FOR A SECOND TIME, A FAULTY TRANSMISSION, WITH NO GUARANTEE THAT ITS PERFORMANCE WILL EXCEED THAT OF MY PREVIOUS TRANSMISSION REPLACEMENT. BETWEEN THE COST OF BOTH TRANSMISSIONS, THE REPAIR TO MY VEHICLE EXCEEDS THE VALUE OF IT AS A WHOLE. I AM TERRIFIED THAT I WILL ENCOUNTER THIS PROBLEM AGAIN, AND CANNOT AFFORD THE COST TO REPAIR A PROBLEM THAT WAS FORESEEABLE THEN, AS WELL AS NOW. I DO NOT KNOW WHERE TO TURN, BUT I FEEL AS THOUGH THIS IS AN IRRESPONSIBLE WAY TO CONDUCT BUSINESS, AND THE IMPROPER FUNCTIONING OF THIS COMPONENT COULD BE THE DIFFERENCE BETWEEN HIGHWAY SAFETY AND A FATAL ACCIDENT IN THE EVENT THE TRANSMISSION FAILS AT HIGH SPEEDS. PLEASE HELP MAKE THIS RIGHT FOR ME, AND ALL OTHER CONSUMERS NOT YET AWARE OF THE BATTLE THAT THEY WILL, MOST LIKELY, FACE IF THEY ARE IN POSSESSION OF A SATURN VUE. *TR
STARTING APPROX 3 YEARS AND 30K MILES AGO THE IGNITION SWITCH WOULD NOT TIGHTLY HOLD THE KEY IN THE CYLINDER. APPROX 2 YEARS AGO THE IGNITION KEY WITH CONNECTED KEY RING FELL OUT OF THE IGNITION LOCK CYLINDER AND ONTO THE VEHICLE FLOOR BUT THE VEHICLE CONTINUED TO RUN AND ACT NORMALLY. WHEN WE ARRIVED AT OUR DESTINATION I TURNED THE IGNITION SWITCH TO OFF WITHOUT USING THE KEY AND THE VEHICLE SHUT OFF AND THE COLUMN LOCKED. WE NOW DRIVE THE CAR WITH ONLY THE IGNITION KEY AND SMALL KEY RING ATTACHED TO MINIMIZE ANY WEIGHT ON THE KEY. ..UPDATED 06/09/14 *BF UPDATED 06/12/2014 *JS
TL*THE CONTACT OWNS A 2005 SATURN VUE. THE CONTACT STATED THAT AFTER HAVING HIS VEHICLE SERVICED AT A LOCAL REPAIR SHOP WHO ADVISED HIM THAT THE DEALER RECOMMENDED THAT HE FLUSH HIS TRANSMISSION AT 60,000 MILES. WHEN HE TOOK HIS VEHICLE INTO A CERTIFIED DEALER, THEY ADVISED HIM TO NOT FLUSH THE TRANSMISSION SINCE HE WAS COVERED UNDER WARRANTY AND THAT SOMETIMES THE FLUSH CAUSED MORE PROBLEMS. 20,000 MILES LATER THE TRANSMISSION FAILED WITH NO WARNING AND THE CONTACT WAS TOLD THAT IT WOULD NOT BE COVERED UNDER THE WARRANTY. THE VEHICLE HAD NOT BEEN REPAIRED FOR THE TRANSMISSION. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. THE VIN WAS UNAVAILABLE.
I OWN A 2005 SATURN VUE ALL WHEEL DRIVE THAT WHEN THE ROADS ARE ICY OR SNOW PACKED IS VERY HARD TO CONTROL. WHEN YOU TRY TO TURN A CORNER YOU DO NOT KNOW IF IT IS GOING TO TURN OR NOT. THE REAR WHEELS KICK IN WHEN THE FRONT WHEELS SLIP AND I HAVE HAD IT SLIDE SIDEWAYS CLOSE TO HITTING A CURB. ALL FOUR TIRES ARE TURNING AND THERE IS NO CONTROL. THE BRAKING IS ALSO AS BAD SOME OF THE SAME PROBLEMS. I KNOW THAT THIS VEHICLE IS NO LONGER BEING BUILT BUT I STILL FELL THAT THIS NEEDS TO BE LOOKED INTO, I HAVE HEARD THAT THERE HAS BEEN SOME ACCIDENTS ON SLICK ROADS AND I THINK THAT THIS MAY BY A BIGGER PROBLEM THAN JUST MINE. THIS IS AN ONGOING PROBLEM, NOT SOMETHING THAT HAS JUST STARTED HAPPENING. MOST OF THE TIME THE VUE HAS BEEN DRIVEN ON DRY ROADS OR SNOW NOT THAT MUCH ON ICE. *TR
TL* THE CONTACT OWNS A 2005 SATURN VUE. THE CONTACT STATED THAT THE IGNITION WOULD LOCK AND HE COULD NOT TURN TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO A MECHANIC WHO REPLACED THE IGNITION HOUSING AND IGNITION SWITCH. THE MANUFACTURER WAS CONTACTED AND INFORMED HIM THAT DUE TO THE AGE AND THE MILEAGE ON THE VEHICLE, THEY WOULD NOT REIMBURSE HIM FOR THE REPAIRS AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 93,000.
ANTI THEFT DEVICE ON MY 2005 SATURN VUE DISABLES THE VEHICLE WHILE DRIVING. *TR
MY TRANSMISSION IN MY 2005 SATURN VUE HAS FAILED. I WAS IN TRAFFIC AND THE CAR JUST STOPPED AS I PRESSED THE GAS PEDAL THE ENGINE JUST REVVED AND THE CAR TOOK A FEW SECS TO ENGAGE. I HAVE 65,001 MILES ON THE VEHICLE AND I HAVE NOT HAD ANY LUCK IN FINDING THE TRANSMISSION TO FIT THIS VEHICLE. *TR
AT 24,000 MILES THIS 2005 SATURN VUE NEEDED THE ENTIRE BRAKE SYSTEM REPLACED. THEN WHEN BACKING UP AND THEN PUTTING THE CAR IN DRIVE IT WOULD NOT SPEED UP. I HAD TO STOP, PUT IT IN PARK, PUT IT IN DRIVE AGAIN BEFORE IT WOULD MOVE. THIS WAS AT 28,300 MILES, TURNS OUT THE TRANSMISSION WENT AND HAD TO BE REPLACED. NOW AT 35,533 THE DRIVE SHAFT IS RUSTED AND CENTER SUPPORT IS BLOWN OUT. I ASKED SATURN WHAT THE LIFE EXPECTANCY OF THIS VEHICLE IS AND RECEIVED NO RESPONSE. THERE WERE NO ACCIDENTS RELATED TO THESE FAILURES BECAUSE I REALIZED SOMETHING WAS WRONG AND TOOK IT IN FOR SERVICE IMMEDIATELY. HOWEVER, THIS VEHICLE HAS HAD MORE SERIOUS AND COSTLY REPAIRS AT 35,533 MILES THAN VEHICLES WITH OVER 100,000 MILES. DRIVING IT IS VERY STRESSFUL AS I NEVER KNOW WHAT WILL HAPPEN NEXT. *TR
SINCE I HAVE HAD MY 2005 SATURN VUE I HAVE HAD PROBLEMS. MY SHIFTING LINKAGE HAS GONE OUR SEVERAL TIMES. LEAVING ME IN WHATEVER GEAR I'M IN. THIS HAD HAPPENED ON THE FREEWAY AT 65MPH THREE (3) TIMES! COMING DOWN A HILL AT 50MPH MY TRANSMISSION SHIFTED FROM 5TH TO 2ND! THAT BLEW MY CLUTCH! ($2000) MY LINKAGE WAS FIXED (THEORETICALLY) BY THREE DEALERSHIPS WHICH DID NOT LAST. ONE ONLY SIX (6) MONTHS! MY 5TH GEAR AND REVERSE DISAPPEARED IN MARCH OF 2014 ($1600) THEN AGAIN MY LINKAGE CABLES WOULDN'T WORK ($448) AND I HAD THEM REPLACED.FINALLY MY SHIFTING FORK FOR THREE (3) GEARS HAD TO BE REPLACED, THAT WAS ANOTHER $336! ON TOP OF ALL THIS MY IGNITION, AFTER A YEAR OF OWNING THIS CAR, I BOUGHT IT NEW, MY KEY WOULD FALL OUT IF MY KNEE HIT IT. WHILE THE ENGINE WAS RUNNING! IF I TURNED THE KEY TO THE LOCKED POSITION IT WOULD TAKE SEVERAL JIGGLES TO GET IT TO TURN TO THE RIGHT! WHEN I TOOK IT THE LAST TWO (2) FOR TRANSMISSION FIXES THE SHOP COULD NOT START THE CAR! I HAD TO BICYCLE 3 MILES TO THE SHOP TO GET IT STARTED! THE SHIFTING LINKAGE, TRANSMISSION AND KEY HAVE ALWAYS BEEN A PROBLEM! I AM THINKING OF SUING GM! *TR
IGNITION LOCK FAILURE. KEY WILL NOT TURN TO OFF POSITION. KEY LOCKED INTO IGNITION CYLINDER. KEY COMES OUT OF CYLINDER BUT CYLINDER DOES NOT TURN TO OFF POSITION AND CAN CONTINUES RUNNING, SOLUTION FOR NOW TAKE KEY OUT AND TAKE OUT IGNITION FUSE TO STOP INTERIOR ELECTRICAL FROM RUNNING OR DISCONNECT BATTERY. IF DOES NOT TURN TO ACCESSORY POSITION HAVE TO REMOVE FUEL FUSE AND IGNITION FUSE. COST OF REPAIR OVER $300, FROM INTERNET READING THIS IS HAPPENING ON MOST SATURN VUE AND SATURN ION VEHICLES. THIS NEEDS TO BE RECALLED AND ISN'T, JUST HAS A SERVICE BULLETIN WHICH IS NOT COVERED BY WARRANTY AND COSTING LOTS OF PEOPLE LOTS OF MONEY FOR A DEFECT THAT THEY SHOULD HAVE RECALLED. PLEASE RECALL! *TR
OUR 2005 SATURN VUE 4 CYLINDER TIMING CHAIN BROKE WITH ONLY 36,000 MILES ON IT. UPON RESEARCHING THIS I HAVE FOUND THERE WAS A RECALL ON 1999-2001 SATURN L-SERIES FOR THIS EXACT PROBLEM. THE VUE 4 CYLINDER, FROM MY UNDERSTANDING IS THE EXACT SAME MAKE UP AS THE L-SERIES THAT THE RECALL WAS ON. ALSO UPON MY INVESTIGATION I HAVE DISCOVERED THAT THIS PROBLEM WITH THE TIMING CHAIN ON THE VUE IS WIDESPREAD. OVER AND OVER AGAIN I HAVE RUN ACROSS THE SAME ISSUE THAT I AM CURRENTLY HAVING WITH MY VUE FROM PEOPLE ACROSS THE U.S. ON TOP OF THAT THE FIX FOR THIS ISSUE IS COSTING US 1,500.00 AND SATURN HAS TOLD ME IT IS NO LONGER COVERED UNDER WARRANTY. *TR
WHILE DRIVING BETWEEN 30 AND 40 MPH THE VEHICLE EXPERIENCES A VIBRATION IN THE REAR OF THE VEHICLE. THE VEHICLE WAS ALLEGEDLY REPAIRED BY A GM DEALER AT NO CHARGE. THE PROBLEM WAS NOT RESOLVED. AT LEAST 4 OTHER ATTEMPTS TO HAVE GM REPAIR THE VEHICLE WERE REFUSED BY GM DEALERS EVEN AFTER THE REPAIR BULLETIN WAS EXTENDED INTO 2015. NOT SATISFIED I CONTACTED SOMEONE AT GM AND ASKED FOR A REFERRAL TO ANOTHER DEALER IN MY LOCAL AREA. I RECEIVED IT AND TOOK IT THE REFERRED DEALER AND EXPLAINED THE SITUATION. AFTER INSPECTING THE CAR THEY ACKNOWLEDGED THE VIBRATION ISSUE BUT SAID THAT BEFORE ANYTHING COULD BE DONE THE ENGINE BLOCK MOUNTS HAD TO BE REPLACED AT A COST OF APPROX. $1000. I THANKED THEM AND TOOK THE CAR TO MY TRUSTED REGULAR MECHANIC. I ASKED HIM TO CHECK THE ENGINE MOUNTS (WITHOUT TELLING HIM WHAT HAPPENED AT THE GM DEALER) AND GIVE ME A REPORT. UPON INSPECTING, HE STATED THERE WAS ABSOLUTELY NOTHING WRONG WITH THE ENGINE MOUNTS. AT THIS POINT, FRUSTRATED AND ANGRY WITH GM, I BASICALLY GAVE UP. FURTHERMORE, THIS OCCURRED AT THE TIME OF THE GM IGNITION SWITCH RECALL DEBACLE.OUR SATURN VUE ALSO HAS A PROBLEM WITH THE IGNITION.ON MULTIPLE OCCASIONS WE WERE NOT ABLE TO REMOVE THE IGNITION KEY FROM THE IGNITION SWITCH WITHOUT PLIERS AND A LOT OF TIME. IT TOOK OVER AN HOUR ON SEVERAL OCCASIONS TO REMOVE THE KEY. WE FOUND INFORMATION ONLINE WHERE GM ACKNOWLEDGED THERE WAS A PROBLEM WITH THE VUE IGNITION SWITCHES, BUT SEVERAL ATTEMPTS TO HAVE THE SWITCH REPLACED RESULTED IN REFUSALS BY GM DEALERS. I THOUGHT THIS WAS ODD GIVEN THE HUGE RECALL OF IGNITION SWITCHES BY GM AT THE TIME. WE BASICALLY RECEIVED THE SAME TREATMENT CONCERNING THE REAR END POWERTRAIN VIBRATION AFTER THE INITIAL REPAIR EVEN THOUGH THE MAINTENANCE BULLETIN EXTENDED THE REPAIR PERIOD. THERE WAS AN ALTERNATE REPAIR IF THE FIRST REPAIR FAILED, BUT THE DEALER WOULDN'T HONOR IT. *TR
THE KEY WILL NO LONGER TURN IN THE IGNITION. IT'S AS IF I AM USING THE WRONG KEY ENTIRELY. IT HAS STRANDED ME NUMEROUS TIMES. *TR
THIS IS AN ONGOING PROBLEM THAT HAS OCCURRED MULTIPLE TIMES. THE 2005 SATURN VUE HAS THE SAME IGNITION SWITCH PROBLEM THAT GM IS ADDRESSING IN THEIR CURRENT RECALL. HOWEVER, THIS CAR IS NOT LISTED AS PART OF THE RECALL. WHEN THE VEHICLE IS IN DRIVE AT ANY SPEED, THE SWITCH CAN TURN EASILY INTO ACCESSORY MODE. THIS TURNS OFF THE ENGINE AND ALSO DISABLES MULTIPLE SAFETY FEATURES (POWER STEERING, POWER BRAKES, AND AIRBAGS). THE SITUATION THIS CREATES IS EXTREMELY DANGEROUS. ADDITIONALLY, THE KEY ITSELF IS ABLE TO SLIP OUT OF THE IGNITION WHILE THE ENGINE IS RUNNING WITH THE CAR IN DRIVE. THIS TOO CAN HAPPEN AT ANY SPEED. DESPITE NUMEROUS REPORTS FROM CONSUMERS IT APPEARS THIS MODEL HAS NOT BEEN INCLUDED IN THE RECALL AS IT RIGHTFULLY SHOULD...UPDATED 06/09/14 *BF UPDATED 06/12/2014 *JS
I WAS UNABLE TO UNLOCK STEERING TO GET MY KEY IN. STEERING LOCKED UP. THIS HAS HAPPENED 3 OR 4 TIMES STARTING WHEN THE SUV WAS ONLY A YEAR OLD. ALSO MY KEY JUST COMES OUT WHILE SATURN IS STILL RUNNING, THIS STARTED HAPPENING IN 2009. I THOUGHT IT WAS THE KEY. I TRADED KEYS WITH MY HUSBAND. HE HAD THE SPARE. BUT IT IS STILL HAPPENING. I CAN PULL MY KEY OUT AND IT KEEPS RUNNING. THIS SATURN VUE 2005 SHOULD BE IN THE RECALL. I HAVE YOUNG CHILDREN THAT RIDE WITH ME. WHAT ARE WE WAITING FOR A INJURY OR FATALITY? *TR
IGNITION TUMBLER DOES NOT WORK APPROPRIATELY AND KEY IS EASILY REMOVED WHEN CAR IS ON AND WHEN CAR IS TURNED OFF IT HAS BEEN VERY DIFFICULT TO TURN TO THE ON POSITION TO START THE CAR. LAST WEEK AFTER TURNING THE CAR OFF, THE IGNITION TUMBLER FAILED TO OPERATE IN THE PROPER MANNER WHEN ATTEMPTING TO RESTART THE VEHICLE. I HAVE BEEN STUCK IN THE VEHICLE MANY TIMES FIDDLING WITH THE KEY TO,TRY TO START THE VEHICLE. THIS LACK OF FUNCTION CAUSED AN ENTIRE SATURDAY AFTERNOON, A TOW TO DEALERSHIP FOR REPAIR, INCONVENIENCED ME FOR THREE DAYS WITH NO VEHICLE AND A VERY EXPENSIVE REPAIR. ONLY TO FIND OUT THAT IT WASN'T COVERED UNDER WARRANTY BECAUSE OF THE YEAR, WHEN THIS CLEARLY HAS BEEN AN ISSUE WITH SATURN VUES FOR THE PRECEDING YEARS. *TR
WHENEVER THE CONTACT STARTS THE VEHICLE HE CAN HEAR A CLUCKING SOUND COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE VALVE COVER NEEDED TO BE REPLACED. THE CONTACT DID NOT NOTICE ANY DIFFERENCES BEFOREHAND, THE CURRENT AND FAILURE MILEAGE WAS AT 57000. BML UPDATED 11/06/09 *BF THE EXHAUST MANIFOLD STUD BROKE OFF THE CYLINDER #1. UPDATED 11/09/09
BACK DOORS ON VEHICLE WILL NOT CLOSE. AT FIRST ONLY FREQUENTLY NOW I CAN NOT GET THEM TO CLOSE AND LATCH AT ALL. THE CAR HAS NOT BEEN IN ANY ACCIDENTS. FRONT DOORS HAVE NO PROBLEMS. I AM IN THE PROCESS OF GETTING THE COMPANY TO FIX AS I FEEL THEY WERE DEFECTIVE AS THE BACK DOORS ARE NOT USED THAT MUCH. AS VEHICLE IS OUT OF WARRANTY THEY HAVE NOT BEEN REAL COOPERATIVE. *TR
I WAS DRIVING DOWN THE ROAD WHEN THE TRANSMISSION STARTED MAKING A GRINDING SOUND. I PULLED OVER AND HAD THE CAR TOWED TO THE SATURN DEALERSHIP IN DURHAM NC. THEY FIXED THE TRANSMISSION AT NO COST EXCEPT I WAS OUT THE MONEY FOR TOWING. AT THIS TIME THE SERVICE TECHNICIAN TOLD ME THAT THERE WAS A CLASS ACTION SUIT AND THAT THE TRANSMISSION WOULD BE REPLACED AT NO COST. FOR ME AND IF I SOLD IT. THE NEXT PERSON TO OWN THE VEHICLE. APPROXIMATELY A MONTH LATER THE TRANSMISSION WENT OUT AGAIN ON THE CAR. I ONCE AGAIN HAD IT TOWED TO THE DURHAM SATURN AND THEY FIXED IT AT NOT PRICE. IT HAS JUST GONE OUT AGAIN 1-6-2015 AND WHEN I CALLED THE GM DEALERSHIP, I CALLED TWO OF THEM THOMPSONS GM IN RALEIGH AND HENDRICKS IN RALEIGH THEY TOLD ME THAT THEY WON'T FIX IT ANYMORE THAT THEY ONLY HAD TO FIX IT FOR 5 YEARS OR 75,000 MILES OR IT WAS THEN INCREASED TO 8 YEARS OR 100,000 MILES. SO I AM OUTSIDE OF EITHER OF THESE PARAMETERS SO THEY SAID IT WAS GOING TO COST 5000.00 DOLLARS TO FIX THE TRANSMISSION. 4000.00 FOR PARTS AND APPROX.1000.00 FOR THE WORK OR THEY WILL GIVE ME 5000 DOLLAR CREDIT FOR THE CAR AS A TRADE IN ON A BRAND NEW GM VEHICLE THAT I WILL HAVE TO BUY TO GET ANY TRADE IN VALUE FOR THE VEHICLE. THE VEHICLE IS STILL IN PERFECT CONDITION BECAUSE I HAVE TAKEN REALLY GOOD CARE OF IT. IT IS THE FIRST VEHICLE THAT I HAVE DRIVEN OFF THE SHOWROOM FLOOR AND I LOVE IT, BUT THEY NEED TO MAKE THIS RIGHT. THE SHOULD AT LEAST OF LET ME KNOW THAT THEY WEREN'T GOING TO HONOR THE CLASS ACTION LAWSUIT ANYMORE SO THAT I HAD A CHANCE TO GET RID OF IT BEFORE IT CAME TO THIS. THEY SAID THAT THEY SENT OUT PAPERWORK TO EXTEND THE WARRANTY ON THE CAR, BUT I WASN'T GOING TO SPEND THOUSANDS OF EXTRA DOLLARS PAYING FOR A WARRANTY THAT WOULD HAVE OBVIOUSLY NOT BEEN WORTH IT SINCE NOTHING ELSE HAS GONE WRONG WITH THE CAR. THE ONE ISSUE I WAS WORRIED ABOUT I THOUGHT WAS COVERED IN THE SUIT. *TR
TL* THE CONTACT OWNS A 2005 SATURN VUE. THE PASSENGER AND REAR DRIVER-SIDE DOORS WILL NOT OPEN IF THE DOORS ARE UNLOCKED. THE VEHICLE DOORS ARE EQUIPPED WITH A KEY ENTRY LOCK THAT OPEN AND CLOSE THEM; HOWEVER, THEY CANNOT BE OPENED FROM THE INSIDE OR OUTSIDE OF THE VEHICLE WITH THE KEY. THE DEALER WAS CONTACTED AND A TECHNICIAN CONCLUDED THAT THEY WOULD HAVE TO BREAK THE LOCKS. NO REPAIRS WERE MADE. HOWEVER THE FIRST TIME HE NOTIFIED THE DEALER, HE WAS ADVISED TO TAKE THE BATTERY OUT TO SHUT DOWN THE POWER TO RESET THE COMPUTER AS A TEMPORARY REMEDY. THE FAILURE MILEAGE WAS 60000. THE CURRENT MILEAGE WAS 70300.
TL* THE CONTACT OWNS A 2005 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE KEY RELEASED OUT OF THE IGNITION AND FAILED TO GO BACK INTO THE IGNITION TO TURN THE VEHICLE OFF. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION CYLINDER NEEDED TO BE REPLACED. THE REPAIRS WERE MADE BUT THE PROBLEM PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.
THE CAR SUFFERED AN IGNITION MODULE FAILURE THAT RESULTED IN $1700.00 WORTH OF DAMAGE TO THE EXHAUST SYSTEM. ONLY TWO OF THE FOUR CYLINDERS WERE FIRING. THIS DEFECT HAS BEEN NOTED BY SATURN VUE OWNERS AS EARLY AS IN THE 2002 MODELS. MY HUSBAND, AN ELECTRICAL ENGINEER, SAID THAT THE DEFECT WAS DUE TO BAD ENGINEERING THAT COULD HAVE BEEN CORRECTED. MY SUSPICION LEANED TOWARD "PLANNED OBSOLESCENCE" SINCE MANY VUE OWNERS HAD COMPLAINED ABOUT THIS VERY SAME "MALFUNCTION". I CONTACTED BOTH SATURN AND GM HQ TO LEGALLY FILE MY COMPLAINT AS WELL. EXTRA NOTE: TWO OTHER PEOPLE IN MY FAMILY HAD EXPERIENCED THE EXACT SAME PROBLEM WITH THEIR SATURNS AROUND 60,000 MILES. ONE HAD IT REPAIRED (OUT-OF-POCKET) OVER A YEAR AGO AND NOW HAS THE SAME IGNITION MODULE FAILURE AT 67,000 MILES. *TR
PURCHASED 2005 SATURN VUE 02/20/08 WITH 13,000 MILES. ON 03/19/09 MY SATURN VUE BROKE DOWN. THE VEHICLE WAS TAKEN TO SATURN HONOLULU AND SUBSEQUENTLY FOUND TO HAVE A DEFECTIVE DAMPER PULLEY. THE SATURN MECHANIC EXPLAINED THAT THE DAMPER PULLEY HAD WALKED AWAY FROM THE BLOCK WHICH CAUSED THE SERPENTINE BELT TO SHRED. THE SHREDDED PIECES GOT INTO THE TIMING BELT COVER CAUSING THE TIMING BELT TO SKIP AND BENDING ALL OF THE VALVES. THE SATURN MECHANIC HAD NEVER SEEN THIS HAPPEN BEFORE AND HAD AGREED THAT THE PART (DAMPER PULLEY) WAS DEFECTIVE. BECAUSE THIS WAS A MANUFACTURER DEFECT, I THOUGHT THAT SATURN WOULD CONTACT THE MANUFACTURER GENERAL MOTORS AND CORRECT THE PROBLEM. I WAS INFORMED THAT I WOULD BE RESPONSIBLE FOR PAYING TO HAVE THE PROBLEM FIXED. ESTIMATE COST FOR REPAIR ($7,000) DOLLARS. I WAS INFORMED THAT BECAUSE THE VEHICLE WAS PURCHASED FROM A DIFFERENT DEALER THAT SATURN WOULD NOT COVER THE DAMAGES. I ALSO WAS INFORMED THAT THE VEHICLE DID HAVE AN EXTENDED WARRANT ON IT PURCHASED BY THE ORIGINAL OWNER, BUT, BECAUSE THE WARRANTY WAS NOT CHANGED TO ME FOR THE $25. DOLLAR FEE, I COULD NOT USE THE WARRANTY. I REALLY NEED SOME HELP. THANKS. *TR
ON MY 2005 SATURN VUE, THE KEY CAN BE PULLED OUT OF THE SWITCH IN THE RUN POSITION, AND ALSO THE SWITCH IS GETTING VERY HARD TO TURN TO START OR TO SHUT OFF. *TR
TL*THE CONTACT OWNS A 2005 SATURN VUE. THE CONTACT STATED THAT THE TRANSMISSION FAILED TWICE WHILE MERGING INTO TRAFFIC AT VARIOUS SPEEDS. BEFORE THE FAILURE, THE TRANSMISSION MADE A GRINDING NOISE. THE VEHICLE WAS UNABLE TO BE DRIVEN AND WAS TOWED TO THE DEALER. THE DEALER STATED THAT A NEW TRANSMISSION WAS NEEDED. THREE MONTHS PRIOR TO THE MOST RECENT FAILURE, THE DEALER CLAIMED TO HAVE INSTALLED A NEW TRANSMISSION IN THE VEHICLE; HOWEVER, THE FAILURE RECURRED AND THE CONSUMER HAD A CRASH. THE CONSUMER HIT THE SIDE OF A TUNNEL. THE FAILURE MILEAGE WAS 59,000. UPDATED 4/14/09 *CN THE CONSUMER DID NOT STATE IF SHE REPORTED IT TO THE POLICE. UPDATED 04/17/09. *JB
THE DRIVER'S SEAT HEATER MALFUNCTIONED BURNING A HOLE THROUGH THE UPHOLSTERY AND MY SWEATER AS I DROVE MY 2 MINUTES TO WORK. I TURNED THE HEAT SEAT ON THE LOWEST SETTING FOR WARMTH AND WITHIN THE COMMUTE FROM HOME TO WORK, IT MALFUNCTIONED. THERE IS A 2 CM HOLE IN MY CAR SEAT AND MY SWEATER HAS BURN MARKS ON IT. I TURNED OFF THE HEATER AS SOON AS I FELT THE OVER HEATING ON MY REAREND, BUT IT WAS TOO LATE. *TR
IN BELOW ZERO WEATHER WINDOW WASHER FLUID DOES NOT COME OUT. I HAVE BEEN TOLD THAT THIS IS TRUE WITH MOST GM VEHICLES AND THE AUTO COMPANIES KNOW IT BUT HAVE NOT PUT OUT A BULLETIN. I HAVE BEEN TOLD THAT IF YOU TAKE THE CAR TO THE DEALER THEY WILL TELL YOU THAT FOR CERTAIN YEARS THE MANUFACTURE MAKE THE TUBE FOR THE FLUID SMALLER AND SO IT FREEZES. I HAVE BEEN TOLD THAT THE MANUFACTURERS FIXED THIS ON LATER MODELS. I HAVE BEEN TOLD THAT THE DEALER WILL OFFER SOME SORT OF CONCENTRATED WIPER SOLUTION THAT WON'T FREEZE. I FIND IT RIDICULOUS THAT I CAN'T FIND ANYTHING ABOUT THIS ON YOUR SITE AS I KNOW AT LEAST 10 PEOPLE WITH GM CARS THAT HAVE THE SAME PROBLEM. *TR
BOUGHT BRAND NEW YOKOHAMA TIRES FOR MY SATURN VUE - HAD THEM APPROXIMATELY 2 WEEKS WHEN ONE OF THEM BLEW OUT FORCING MY VEHICLE INTO A CURB WHILE I WAS DRIVING. THIS DID MAJOR DAMAGE TO THE FRONT END - THE FRONT DRIVERS TIRE BLEW OUT AND THE REAR TIRE ON THE DRIVER'S SIDE HAD A HUGE BUBBLE IN IT. *TR
IGNITION CONTROL MODULE FAILED ON MY 2005 SATURN VUE, EQUIPPED WITH 2.2L L4 ENGINE. CYLINDERS 2 & 3 MISFIRED, CAUSING SECONDARY FAILURE OF THE OXYGEN SENSORS AND CATALYTIC CONVERTER AFTER DRIVING IT ONLY 10 MILES TO DEALERSHIP AFTER PRIMARY FAILURE OCCURRED. THIS IS IDENTICAL TO THE PROBLEM THAT IS THE SUBJECT FOR RECALL OF SEVERAL OTHER SATURN VEHICLES EQUIPPED WITH THE SAME ENGINE. THE REPAIR COST ME APPROXIMATELY $250 FOR THE IGNITION CONTROL MODULE, $150 FOR OXYGEN SENSORS AND AN AS YET UNDETERMINED AMOUNT FOR THE CATALYTIC CONVERTER. *TR
TIMING CHAIN BROKEN ON A 2005 SATURN VUE AT 67,000 MILES. *TR
MANUAL TRANSMISSION ON 2005 SATURN VUE 4 CYL FAILED AT ABOUT 50,000 MILES. LOST THE CLUTCH PEDAL AND COULD NOT SHIFT THE CAR AT ALL. OCCURRED WHILE DRIVING ON THE EXPRESSWAY. GOT IT TO THE DEALER FOR REPAIR AND THEY KNEW EXACTLY WHAT THE PROBLEM WAS. SLAVE UNIT FAILED, WHICH ALSO CAUSED THE CLUTCH TO BE REPLACED. PAID ABOUT $1800.00 FOR THE REPAID AND SATURN WOULD NOT ACKNOWLEDGE THAT THEY HAVE TRANSMISSION PROBLEMS WITH THEIR CARS. DOING SOME RESEARCH ON THE INTERNET I FOUND THAT THERE IS A LONG HISTORY OF TRANSMISSION FAILURES AND SUSPENSION FAILURES ON THE CARS. I AM NOT EXPERIENCING MORE TRANSMISSION ISSUES AND SUSPENSION PROBLEMS. I FEEL THAT SATURN/GM IS AWARE OF DEFECTIVE PARTS IN THEIR CARS AND REFUSE TO MAKE THE PROPER REPAIRS NEEDED. *TR
FIRST OCCURRENCE - JULY 21, 2008 AT 35734 MILES: THE IGNITION KEY COULD NOT BE REMOVED AFTER IT WAS TURNED TO THE OFF POSITION NOR COULD IT BE TURNED TO THE ACCESSORY OR START POSITION. SATURN OF TROY, MI REPLACED THE HOUSING, IGNITION CYLINDER AND KEYS. COST WAS COVERED BY WARRANTY. 2ND OCCURRENCE - JUNE 21, 2011 AT 57550 MILES: REPEAT OF 1ST OCCURRENCE. SUBURBAN CADILLAC BUICK OF TROY, MI REPLACED THE IGNITION CYLINDER AND KEYS. SINCE I HAD PURCHASED A EXTENDED WARRANTY, MY COST WAS $100.00. 3RD OCCURRENCE - SEPTEMBER 28, 2012 AT 63,597MILES: INTERMITTENTLY IGNITION KEY WOULD NOT RELEASE FROM THE IGNITION SWITCH WITHOUT A LOT OF JIGGLING AND FORCE. TECHNICIAN AT SUBURBAN CADILLAC BUICK STATED THAT WE WERE NOT TURNING THE KEY FAR ENOUGH TO RELEASE IT FROM THE IGNITION. NO ACTION WAS TAKEN AT THAT TIME. 4TH OCCURRENCE - NOVEMBER 3, 2014 AT 75778 MILES: AFTER HEARING A REPORT CONCERNING A GM RECALL FOR VEHICLES WHICH ALLOWED REMOVING THE IGNITION KEY WHILE THE ENGINE IS RUNNING, I ATTEMPTED AND WAS ABLE TO DO THIS ON MY VUE. I WENT TO SUBURBAN CADILLAC BUICK WHERE THE TECHNICIAN CONFORMED THAT THIS WAS A FACT. HE CHECKED THE VIN AGAINST THE RECALL DATA BASE AND INFORMED ME THAT VUE WAS NOT ON THE LIST BUT THAT I SHOULD HAVE THE REPAIR MADE. THE PARTS HAD TO BE ORDERED AND THE REPAIR WAS MADE ON DECEMBER 15, 2014. THE IGNITION LOCK CYLINDER AND (2) KEYS WERE REQUIRED. TOTAL COST: $330.36.
I OWN A 2005 SATURN VUE WITH 54,000 MILES AND HAVE, FOR THE PAST YEAR, EXPERIENCED A SHUDDER IN THE TRANSMISSION BETWEEN 25 AND 40 MPH. THE SHUDDER OCCURS REGULARLY DURING SLOW ACCELERATION. THE DEALERSHIP HASN'T, UNTIL RECENTLY, BEEN ABLE TO DIAGNOSE THE PROBLEM. THE DEALERSHIP HAS NOW TOLD ME THAT I NEED A NEW TORQUE CONVERTER, WHICH WILL BE INSTALLED TOMORROW. IN ADDITION, I'VE BEEN EXPERIENCE SQUEAKING IN MY SUSPENSION EVERYTIME I TURN OR GO OVER A BUMP IN THE ROAD. MY CAR IS ONLY 3 YEARS OLD AND SHOULDN'T BE EXPERIENCING THESE PROBLEMS. I WILL NOW BE TAKING MY CAR BACK TO THE DEALERSHIP TO HAVE THE SUSPENSION LOOKED AT. *TR
2005 SATURN VUE V6 TRANSMISSION FAILURE AT APPROXIMATELY 86,000 MILES. *TR
KEY GETS STUCK IN IGNITION AND WILL KEEP CAR RUNNING. SOMETIMES WON'T EVEN TURN CAR ON WITH THE CORRECT KEY. TAKES OVER 5 MINS EACH TIME JIGGLING KEY TO GET KEY CYLINDER TO TURN OVER TO START THE VEHICLE. THIS HAPPENS ON A DAILY OCCURRENCE AND HAS NOT SEEMED TO GET ANY BETTER . *TR
TL*THE CONTACT OWNS A 2005 SATURN VUE. WHILE THE VEHICLE WAS IDLING, THE CONTACT NOTICED A STRONG GASOLINE ODOR COMING FROM THE FUEL TANK. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE FUEL LINE TURBULENT INJECTOR SYSTEM WAS SEPARATING, WHICH CAUSED FUEL TO LEAK FROM THE FUEL LINES. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER. THE CURRENT AND FAILURE MILEAGES WERE 47,985.
I TRAVELING ON RURAL HIGHWAY AND WHEN I PRESSED THE CLUTCH TO BEGIN SLOWING DOWN AT STOP LIGHT IT WAS NOT WORKING. AUTO ALMOST CAUSED ACCIDENT WHICH I WAS LUCKY TO AVOID. I HAD TO HAVE IT TOWED IN AND THE SLAVE CYLINDER HAD GONE OUT. I HAD LESS THAT 40,000 MILES ON THE AUTO AND JUST TURNED OVER 39,000 RECENTLY ON THIS 2005 SATURN VUE. *JB
I OWN 2 SATURN SUV AND BOTH HAVE RECENTLY EXPERIENCED CRACKING FROM ROAD DEBRIS. THE DEALER STATED IT WAS NOT A STRESS CRACK. IT WOULD SEEM TO ME THAT QUALITY OF THE GLASS WAS THE PROBLEM. I HAVE EXPERIENCED THIS TWICE WITH MY CARS BEING DRIVEN BY DIFFERENT DRIVERS. *AK
FAULTY IGNITION! NEEDS TO BE INCLUDED IN THE GM RECALL!!! I AM NOT CERTAIN ON THE DATES OF THE INCIDENTS OR THE MILEAGE - THAT IS ALL ON FILE AT MERIT CHEVROLET IN ST. PAUL, MN - I PLACED THIS INFORMATION IN THE FORM BECAUSE IT IS REQUIRED IN ORDER TO SUBMIT - I CAN RETRIEVE THE DATES OF SERVICE AND MILEAGE IF NEEDED OTHERWISE, THE REPAIRS ARE FILED!!! THE IGNITION SWITCH LOCKS UP - UNABLE TO TURN THE KEY TO START THE VEHICLE. TAKES GREAT MANIPULATION (JIGGLING) TO GET IT TO TURN. EVENTUALLY, COMPLETELY LOCKS AND MUST BE TOWED TO REPAIR. ONLY HAVE 1 CAR KEY AND 2 HOUSE KEYS ON THE RING. HAVE HAD NEW KEYS CUT. IGNITION STILL FAILS AND IT IS GETTING READY TO FAIL AGAIN! KEY HAS ALSO COME OUT OF THE IGNITION WHILE VEHICLE IS RUNNING - SAME ISSUE WITH GM IGNITION INVOLVED IN RECALLS. IGNITION HAS BEEN REPLACED UNDER WARRANTY AT MINIMUM ....2 TIMES THROUGH MERIT CHEVROLET ON HWY 94 & CENTURY/120 IN ST PAUL MN. MAY HAVE BEEN A THIRD REPLACEMENT AT ANOTHER REPAIR SHOP AT OWNER'S COST - LOOKING FOR THE RECEIPT AND LOCATION FOR THAT. THE IGNITION IS GETTING READY TO FAIL AGAIN. THE 2005 SATURN VUE NEEDS TO BE INCLUDED IN THE CURRENT GM RECALL!!! *TR
I HAVE AN 05 SATURN VUE. I AM HAVING PROBLEMS WITH THE HEADLIGHTS SWITCHING TO THE DAYTIME RUNNING LIGHTS WHEN I AM DRIVING AT NIGHT. MY DASH GOES COMPLETELY BLACK WITH THE ONLY LIGHTS COMING FROM THE DASH BEING THE GREEN HEADLIGHT THAT INDICATES THE DAYTIME LIGHTS ARE ON AND THE LIGHT FROM THE ODOMETER. WHEN THIS HAPPENS I ALSO LOSE MY TAILLIGHTS MAKING IT DANGEROUS. THIS HAS BEEN GOING ON FOR MONTHS AND I HAVE HAD NO RESOLUTION TO THIS FROM THE DEALER. THEY CLAIM THEY HAVE TO SEE IT HAPPEN IN ORDER FOR THEM TO FIX IT. THERE IS NO PATTERN TO WHEN THIS WILL OCCUR AS IT COMES AND GOES INTERMITTENTLY. *NM
WE HAVE HAD TROUBLE WITH THE IGNITION SINCE WE'VE HAD IT. AT FIRST WE COULDN'T GET THE KEY OUT OF IGNITION, HAD TO JIGGLE STEERING COLUMN TO REMOVE KEY. HAD THE IGNITION SWITCH CLEANED. NOW KEY JUST FALLS OUT OF IGNITION WHILE RUNNING. IT'S DIFFICULT TO GET ANYONE'S ATTENTION ON THIS MATTER SINCE SATURN IS NO LONGER AVAILABLE. ROHRMANS IN LAFAYETTE, IN. USE TO TAKE CARE OF OUR PROBLEMS WITH IT, WHEN SATURN WENT OUT G.M. DIRECTED US TO DEFOUWS IN LAFAYETTE. WE HAD A 2003 SATURN BEFORE AND HAD NO PROBLEMS WITH IT, SO PLEASE HELP US WITH THIS PROBLEM. THANK YOU: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
DT*: THE CONTACT STATED THE CHILD SAFETY SEAT BUCKLE BETWEEN THE LEGS DID NOT ALWAYS FASTEN INTO PLACE. ALSO, THE TETHER STRAP LOOSENED DURING A MINOR COLLISION. THE MANUFACTURER WAS NOT CONTACTED. THIS WAS A BRITAX MARATHON, MANUFACTURED APRIL 28, 2006.
NO WARNING WAS GIVEN AT ALL! THE SLAVE CYLINDER IN MY 2005 SATURN VUE WENT OUT WHILE I WAS DRIVING DOWN THE ROAD. STUCK IN TRAFFIC WITH MY THREE OLD SON! *JB