NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2009 Scion xB. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
OUR SECURITY SYSTEM HAS STARTED GOING OFF AT RANDOM WHILE WE ARE DRIVING DOWN THE HI WAY AT 65 MPH OR WHEN WE ARE MAKING A TURN, THE 4WAYS START FLASHING AND THE HORN STARTS BLOWING, THIS IS SCARY AND CAN CAUSE OTHER CARS TO SLOW OR STOP BEHIND US. *TR
MASTER WINDOW SWITCH CAUGHT ON FIRE, AND UNIT AND PLASTIC WAS MELTED. HAD TO REPLACE, ONLY TO FIND OUT THIS PART WAS RECALLED FOR THE SAME MODEL NUMBER AND YEAR AS MINE, BUT MY VIN DID NOT MATCH UP. YOU MAY NEED TO INVESTIGATE FURTHER. SAME ISSUES THE RECALL DESCRIBED, AND MAY BE MORE LIKE ME OUT THERE. NHTSA CAMPAIGN ID NUMBER: 12V491000 NHTSA ACTION NUMBER: PE12002 COMPONENT: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS. *TR
I TOOK THE VEHICLE TO MY DEALERSHIP BECAUSE I HAVE FOUR WARNING LIGHTS ILLUMINATED, THEY WERE BRAKE, TRACTION CONTROL, ABS, VSC. THE DEALER DIAGNOSED THE PROBLEM TO BE THE RIGHT REAR AND LEFT REAR ABS SENSORS AND CABLES WITH A REPLACEMENT COST OS $1357.04 PLUS DIAGNOSTIC FEE OF $59.66. I ASKED WHY THE SENSORS WERE DEFECTIVE AND NEEDED REPLACEMENT, THEY TOLD ME IT WAS DUE TO CORROSION FROM ROAD SALT. THIS SEEMS LIKE A MANUFACTURING ISSUE!! I'VE SEEN A SCION SERVICE BULLETIN (S-SB-0040-09 DATED JULY 6, 2009) THAT ADDRESSES THIS ISSUE. I HAVE ASKED THE DEALER AND SCION IF THEY COULD HELP ME OUT IN ANY WAY AND THEY'RE ANSWER WAS NO. I REALIZE MY CAR IS OUR OF WARRANTY BUT WHY SHOULD AN OWNER OF A VEHICLE HAVE TO SPEND $1400.00 TO REPLACE COMPONENTS THAT THE MANUFACTURE HAS SINCE CORRECTED THE DESIGN DUE TO THIS PROBLEM? *TR
TO MUCH CONSUMPTION OF OIL. *TR
TL* THE CONTACT OWNS A 2009 SCION XB. WHILE OPERATING THE VEHICLE, THE ENGINE AND OIL WARNING INDICATORS INTERMITTENTLY ILLUMINATED. ALSO, THE VEHICLE WOULD DRIVE VERY SLUGGISH AND WOULD NOT PROPERLY ACCELERATE. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. WORLD TOYOTA (5800 PEACH TREE INDUSTRIAL BLVD, ATLANTA, GA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 99,000.
TL* THE CONTACT OWNS A 2009 SCION XB. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH WITH THE BRAKES DEPRESSED, THE VEHICLE LUNGED FORWARD ABNORMALLY. THE CONTACT CONTINUALLY DEPRESSED THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. *TR...UPDATED 05/29/13 *BF THE CONSUMER STATED THE DEALER INSPECTED THE VEHICLE AND FOUND NO PROBLEM. UPDATED 06/12/2013 *JS
TL* THE CONTACT OWNS A 2009 SCION XB. THE CONTACT WAS DRIVING 35 MPH AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT MENTIONED THAT THE SEAT BELT ALSO FAILED TO RESTRAIN, CAUSING HER TO IMPACT HER HEAD ON THE STEERING WHEEL. THE CONTACT SUSTAINED A CONCUSSION, SPRAINED NECK AND A BRUISE TO THE RIGHT HEEL. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO SENT AN ENGINEER TO FURTHER INSPECT THE VEHICLE O DETERMINE WHAT CAUSED THE FAILURE. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 59,000.
VEHICLE DRIVEN BY DAUGHTER. 45 MPH ROAD. TWO (2) VEHICLES IN FRONT OF HER. 1ST VEHICLE MADE AN ABRUPT RIGHT TURN, CAUSING VEHICLE #2 TO ABRUPTLY DECREASE (BRAKING) SPEED, WHICH CAUSE VEHICLE #3 (SCION) DRIVER TO REACT QUICKLY AND BRAKE. DURING BRAKING, ALL FOUR (4) WHEELS LOCKED AND VEHICLE SKIDDED STRAIGHT FORWARD. ANGLE OF SKID SHOWS BOTH WHEELS SIDES WERE STRAIGHT WITH AN APPROXIMATE TWO (2) TO THREE (3) DEGREE ANGLE OFFSET TO THE RIGHT; MAY BE DUE FROM CURVATURE OF THE ROAD. BOTH SKID MARKS WERE COMPLETELY SOLID AND BOTH TRACKS WERE IN A STRAIGHT LINE. UPON FRONT END IMPACT WITH VEHICLE #2 IN FRONT OF THE SCION, THE FOLLOWING ISSUES ARE OF CONCERN: 1. FRONT DRIVER AND FRONT PASSENGER AIRBAGS DID NOT DEPLOY. NOT KNOW IF IMPACT (DECELERATION) WAS HIGH ENOUGH TO ACTIVATE. HOWEVER, VISUAL INSPECTION OF VERTICAL SENSOR SUPPORT BEAMS (BOTH LEFT AND RIGHT) ARE SIGNIFICANTLY DISPLACED AND BENT. 2. SEAT BELT RESTRAINT SYSTEM (FRONT - DRIVER AND PASSENGER): THE SEAT BELT RESTRAINT SYSTEM APPEARED NOT TO FUNCTION AS DESIGNED. ACCORDING TO THE DRIVER AND PASSENGER, BOTH WERE WEARING THEIR SEAT BELTS. UPON IMPACT, THE DRIVER'S LOWER BODY PROPELLED FORWARD AND HER KNEES IMPACTED THE LOWER DASH ASSEMBLY. ADDITIONALLY, HER UPPER BODY WAS PROPELLED FORWARD, THE SEAT BELT DID NOT LOCK, AND THEN BRACED HERSELF WITH HANDS AND ARMS TO PREVENT HER HEAD FROM STRIKING THE STEERING WHEEL. ADDITIONALLY, THE RIGHT FRONT PASSENGER EXPERIENCE THE SAME PROPELLING OF LOWER AND UPPER BODY WITH OUT THE SEAT BELT LOCKING. HE ALSO HAD TO BRACE HIMSELF FROM STRIKING THE DASH. CALLED SCION CORPORATION HEADQUARTERS ON 14 SEPTEMBER AND OPENED A NEW CASE; STATING EXACTLY WAS STATED ABOVE. THANK YOU FOR WHAT YOUR AGENCY DOES AND ANY ASSISTANCE YOU CAN PROVIDE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6. *TR
TAKATA RECALL - NO WORD YET FROM TOYOTA ON A REMEDY FOR THIS.
THE ISSUE I AM HAVING WITH MY VEHICLE IS THE TRACTION CONTROL. THERE IS NO WAY TO DISABLE IT PERMANENTLY. I HAVE CONTACTED THE MANUFACTURER SEVERAL TIMES TO RESOLVE THIS ISSUE BUT THEY WERE UNABLE TO HELP. THE INTERSECTION EXITING MY NEIGHBORHOOD IS OFTEN BUSY AND OCCASIONALLY THERE IS LOOSE SAND AND GRAVEL AT THE EXIT. AT TIMES, TO CROSS THE INTERSECTION SAFELY, I WILL NEED TO STEP ON THE ACCELERATOR A LITTLE MORE THAN USUAL. IF MY TIRES SO HAPPEN TO BE SITTING ON A PATCH OF LOOSE SAND OR GRAVEL, THE TRACTION CONTROL WILL ACTIVATE WHEN I ACCELERATE. THIS CUTS THE POWER FROM MY ENGINE AND INSTEAD OF BRISKLY CROSSING THE INTERSECTION, MY CAR, AT A SNAILS PACE, CROSSES THE INTERSECTION. THE MORE TIME MY VEHICLE SPENDS IN THE INTERSECTION, THE GREATER CHANCE OF AN ACCIDENT. THE POWER IS CUT FOR TOO LONG IN MY OPINION AND I FEEL THAT MY VEHICLE WOULD BE MUCH SAFER WITHOUT IT. A LITTLE SPIN OF THE MY TIRES WOULD OCCUR WHEN I'M ON THE LOOSE SAND AND GRAVEL BUT ONCE ON NORMAL PAVEMENT, IT WOULD BE BUSINESS AS USUAL. WITH THE TRACTION CONTROL ACTIVATED, THERE IS A DELAY AND ONCE ON NORMAL PAVEMENT, IT STILL HAS REDUCED POWER. THE CAR DOES ALLOW THE DRIVER TO TURN OFF THE TRACTION CONTROL AT A STOP BUT IT REACTIVATES AFTER REACHING A CERTAIN SPEED. I DO NOT ALWAYS KNOW WHEN I HAPPEN TO STOP ON A PATCH OF LOOSE SAND AND GRAVEL AND I WON'T ALWAYS REMEMBER TO TURN OFF THE TRACTION CONTROL AT EVERY STOP. *TR
THE TAKATA BRAND AIR BAGS WERE RECALLED SOME TIME AGO AND I HAVE NOT GOTTEN ANY NOTICE FROM TOYOTA ABOUT ANY REPLACEMENT TIME OR PRODUCT. I AM AWARE THAT IT IS A 30 MINUTE JOB BUT I NEED IT REPLACED BEFORE MY LIFE IS ENDANGERED.
I HAVE A HUGE COMPLAINT ABOUT THE 2009 XB REGARDING THE BRAKE SYSTEM, I VE TAKE THE VEHICLE TO TOYOTA BACK IN 4/2011 COMPLAINING OF THE BRAKE SYSTEM, AFTER HAVING THE VEHICLE INSPECTED I WAS TOLD NOTHING WAS WRONG, AS I AM DRIVING NORMAL SPEED LIMIT, AS I START TO BRAKE SLOWING COMING TO A STOP SIGN, THE BRAKES SEEM TO NOT BRAKE PROPERLY, I'VE NOTICE THIS SINCE I BROUGHT THE VEHICLE BACK IN AS IF THOUGH I HAVE TO PUSH HARD ON THE BRAKE IN ORDER FOR THE VEHICLE TO COME TO A FULL STOP, ALSO I NOTICE RIGHT AWAY WHEN I BROUGHT THE VEHICLE BACK IN 6/2012 THE PEDAL IS SET TO LOW ON THE GAS PEDAL, WHEN I PUSH ON THE GAS PEDAL, I'VE NOTICE THAT I HAVE TO STEP UP MORE FORWARD ON THE PEDAL IN ORDER TO GET A GOOD TAKE OFF CAUSE IF NOT THE CAR WILL KINDA GIVE A KICK BACK ON ME AS IF THOSE I'M NOT GIVING IT ENOUGH GAS TO TAKE OFF. AND NOW I'VE NOTICE WHEN PULLING THE VEHICLE IN REVERSE LETTING IT REVERSE ON IT OWN WITHOUT PRESSING THE BREAK IT MAKE A LOUD NOISE AND FRONT TIRE ON DRIVER SIDE MAKES THE SAME NOISE ONCE IN A WHILE WHEN I CAME TO A COMPLETE STOP AND THEN SAME DAYS IT DOESN'T DO THAT AT ALL, I'VE HAD THE BRAKES CHECKED OUT AGAIN BACK IN 4/3/12 THEY HAD BEEN CHECKED. *TR
ABS,PARKING BRAKE, TRACTION CONTROL, VERTICAL STABILITY LIGHTS CAME ON AND NOSE IN THE CAR. IN SAME TIME COMPLETELY DISABLE ABS AND VERTICAL STABILITY SYSTEMS. LIGHTS DISAPPEARED LATER FOR A WEEK AND CAME BACK ON. OVER THE TIME THIS CYCLE APPEARS MORE FREQUENTLY SOMETIMES BEFORE LIGHTS APPEAR I LOST ABILITY TO BRAKE A VEHICLE TILL I FULLY RELEASE A BRAKE PEDAL. BROUGHT TO TOYOTA DEALER THEY SAID I HAVE TO CHANGE 2 REAR HUB ASSEMBLES, BECAUSE OF SENSORS, SOME CORRODED WIRES AND COMPUTER. THEIR ESTIMATE WAS ALMOST 15% OF THE PRICE OF BAND NEW CAR. I HAD TO GIVE MY CAR TO MY RELATIVE WHO WORKS FOR VOLVO DEALER. ONE OF MY REAR WHEEL BEARING WERE BAD WE REPLACE WITH GENUINE TOYOTA PART. WHILE WE REPAIR WE SAW WIRE CONNECTION WHICH GOES TO REAR SENSOR WERE CORRODED AND SENSOR CONNECTION WERE ALSO CORRODED BECAUSE OF WATER DAMAGE WHICH CAN LEAK THOUGH THIS TYPE OF CONNECTION. THE HUB WE HAD REPLACE OF AMOUNT OF CORRODE HUB CONNECTION BROKE. NEW HUB DID NOT FIX THE PROBLEM SO ANOTHER SENSOR IS ALSO CORRODE EVEN IF THE WHEEL BEARING IS GOOD. ONE MORE THING THE ABS SENSOR IS A PART OF HUB ASSEMBLY AND COULD NOT BE REPLACE ITSELF. I TALK TO TOYOTA REPRESENTATIVE AND SHE SAID ALL THOSE FIXES ARE OUT MY POCKET. EVEN IF I AM ORIGINAL OWNER ANOTHER PROBLEM I HAVE THE VEHICLE IT LOCKS ITSELF. BEFORE I THOUGHT KIDS PLAYING WITH KEYS BUT FEW TIMES HAPPEN WHEN KEYS IN MY HAND, I OPEN THE CAR AND IT KEEPS LOCK ITSELF FOR QUIT AMOUNT OF TIMES. ONE TIME IT LOCKS WITH KEYS INSIDE THE CAR ON 90 DEGREE DAY WITH BABY ON BOARD. NO POLICE WERE INVOLVED BECAUSE INSIDE THE CAR WAS OLDER CHILD WHO CAN UNLOCK THE CAR MANUALLY. *TR
SCION XB 2009 THE DRIVER SEAT HAS TWO WIRES POKING OUT FROM THE BACK SEAT. I HAVE GOOGLED THIS ISSUE AND FOUND OTHERS ARE EXPERIENCING THE SAME THING. THE TWO WIRES ARE VERY STRONG AND CANNOT BE PUSHED BACK INTO THE SEAT. THE TWO WIRES ARE ALSO VERY VERY SHARP. I HAVE CUT MYSELF ON IT AND MY CHILD HAVE CUT THEMSELVES ON IT. THIS VERY DANGEROUS WARRENTY HAS EXPIRED BUT I FEEL THAT THE SEATS SHOULD BE RECALLED AS THEY POSE A HUGE DANGER TO PASSENGERS. I HAVE NO IDEA HOW THIS WOULD AFFECT US IF WE DID GET INTO AN ACCIDENT. COULD AN IMPACT CAUSE THIS WIRES TO COME THROUGH AND INJURE THE PASSENGER BEHIND? *TR
CPSC#I1230455A. 2009 SCION XB. CONSUMER STATED AFTER A YEAR OF HAVING THIS BRAND NEW CAR EVERY LIGHT IN THE CAR HAS BEEN SHORTED OUT FROM THE RADIO, INCLUDING THE HEADLIGHTS. *LN THE CONSUMER STATED THE VEHICLE CAME EQUIPPED WITH A PIONEER GPS ENABLED ADIC RADIO FOR AN EXTRA $2000. THE CONSUMER STATED THE RADIO WOULD COME ON FOR 30 SECONDS AND THEN SHUT OFF.*JB
TL*THE CONTACT OWNS A 2009 TOYOTA SCION XB. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 40 TO 45 MPH, THE OPPOSING VEHICLE DROVE THROUGH A TRAFFIC LIGHT WHICH CAUSED A CRASH TO OCCUR. THE CONTACT SUSTAINED INJURY TO THE CHEST AREA AND NECK. A POLICE REPORT WAS FILED. THE AIR BAGS FAILED TO DEPLOY WITH THE LEVEL OF IMPACT INVOLVED. THE FRONT DRIVER SIDE SEAT BELT DID NOT SECURE THE DRIVER DURING THE CRASH. THE VEHICLE WAS TOWED TO A COLLISION CENTER TO BE REPAIRED. AN AUTHORIZED DEALER WAS NOTIFIED OF THE FAILURE AND THE TECHNICIAN STATED THAT THE AIR BAGS AND SEAT BELT FUNCTIONED PROPERLY. THE FAILURE MILEAGE WAS APPROXIMATELY 7,800. UPDATED 10/20/10 *BF UPDATED 10/21/10*JB
WHILE AT A DRIVE THRU AND FOOT FIRMLY ON THE BRAKE MY 2009 SCION XB SURGED BY RELEASING THE PRESSURE ON THE BRAKE, I QUICKLY REMOVED MY FOOT AND REAPPLIED PRESSURE AND IT DID IT AGAIN AT A STOP LIGHT SAME OCCURRENCE. VEHICLE AT BOTH THESE TIMES WAS NOT IN MOTION. I TOOK IT TO THE DEALERSHIP TO ASK IF PROBLEMS HAD BEEN REPORTED AS BOTH THESE INSTANCES HAPPENED WITHIN MINUTES OF EACH OTHER AND THEY STATED TO LEAVE THE VEHICLE AND THEY WOULD CHECK IT OUT. HOWEVER, I TOLD THEM I NEEDED A CAR THEY SAID SERVICE WAS CLOSED AND WAS UNABLE TO PROVIDE ME WITH A CAR IN ORDER FOR ME AND MY FAMILY TO GET HOME AND FOR WORK THE NEXT DAY. THE DEALERSHIP WAS OPEN IT WAS 7:15PM AT NIGHT BUT I COULD NOT GET A LOANER CAR IN ORDER FOR THEM TO PROPERLY CHECK MY BRAKES AND ACCELERATION ISSUES. I ASKED THEM TO WRITE DOWN THAT I HAD APPROACHED THEM ON THE SUBJECT AND THEY SAID THEY WOULD. THE NEXT MORNING WHILE GOING TO WORK THE VEHICLE WAS IN MOTION GOING DOWN A HILLSIDE WHEN I APPLIED BRAKE THE VEHICLE SLOWED AS IT SHOULD BUT AGAIN THERE WAS A SURGE IN POWER AND IT ACCELERATED AND I HAD TO REMOVE MY FOOT QUICKLY FROM THE BRAKE AND REAPPLY TO BRING THE VEHICLE BACK UNDER CONTROL. WE ARE AGAIN CONTACTING THE DEALERSHIP TODAY FOR ANOTHER PROPER INSPECTION. *TR
I PURCHASED A SCION 2009 XB FOR MY MOM. A FEW MONTHS AGO, SHE COMPLAINED IT ACCELERATED UNEXPECTEDLY IN HER DRIVEWAY. I ASSUMED OPERATOR ERROR. SHE WAS KILLED IN IT TWO WEEKS AGO WHEN IT LEFT THE ROADWAY AT AN EXTREMELY HIGH SPEED AND WITNESSES SAID IT ACCELERATED OUT OF CONTROL. SHE TRAVELED 750 FEET AFTER SHE LEFT THE ROADWAY AND WAS SEVERELY INJURED WHEN IT HIT A VERY DEEP DRAINAGE DITCH. SHE DIED THE NEXT DAY. THERE WAS NO EVIDENCE OF BRAKING AT ALL BUT SHE MISSED SEVERAL PEOPLE AND SEVERAL LARGE TREES. UPDATED 05/19/10 UPDATED 06/17/10*JB *TR UPDATED 9/27/11*CW
TL*THE CONTACT OWNS A 2009 SCION XB. WHILE TRAVELING AT SPEEDS OF 25 MPH, THE LEFT CALIBER BEGAN EXHIBITING AN UNUSUAL NOISE AND WOULD VIOLENTLY GRIP THE ROTOR. THE VEHICLE WAS ALSO ABNORMALLY PULLING TO THE LEFT. THE DEALER ADVISED THAT THE ISSUE WAS WITH THE TIRE. THE DEALER DEEMED THE VEHICLE AS UNSAFE TO DRIVE. THE VEHICLE WAS LEFT IN THE DEALERS POSSESSION AWAITING REPAIRS. THE CONTACT DID NOT AGREE THAT THE FAILURE WAS CAUSED BY THE TIRES. THE FAILURE AND CURRENT MILEAGES WERE UNAVAILABLE. UPDATED 6/1/10 *CN UPDATED 06/04/10.*JB
I WAS DRIVING IN A 35 MPH ZONE, I SET MY CRUISE CONTROL. WHEN I TAPPED THE CRUISE CONTROL UP 1 MPH MY CAR ACCELERATED TO ALMOST 57 MPH. I HAD TO HIT THE BRAKE TO GET THE CRUISE CONTROL SHUT OFF. THIS HAPPENED AGAIN ABOUT 5 MONTHS LATER, I WAS ON THE HIGHWAY, MY CAR ACCELERATED FROM 65 MPH TO 80 MPH, I AGAIN HIT THE BRAKES TO SHUT OFF THE CRUISE CONTROL. THIS RESULTED IN A SPEEDING TICKET, SINCE THE OFFICER HAD NO INTEREST IN MY VEHICLE TROUBLE. *TR
I DISCOVERED APPROXIMATELY 15 MONTHS AND 18000 MILES AFTER TAKING DELIVERY OF MY NEW, 2009 TOYOTA/SCION XB VEHICLE, THAT THE "TIRE PLACARD" INFORMATION WAS INCORRECT (SHOWING 35PSI FRONT AND 32PSI REAR). IT SHOULD HAVE SHOWED 39PSI FRONT AND 37PSI REAR. I'VE BEEN DRIVING THIS WHOLE TIME WITH GROSSLY UNDERINFLATED TIRES RESULTING IN EXTREMELY UNEVEN WEAR. THE SAFETY ISSUE GOES WITHOUT SAYING...IT IS MY UNDERSTANDING THAT A FEDERAL LAW/REGULATION REQUIRES THE SELLER OF NEW VEHICLES IN THE U.S. TO PUT PROPER TIRE PLACARD INFORMATION ON THE VEHICLE. TOYOTA/SCION CUSTOMER SERVICE SAYS THE DEALER WAS NEGLIGENT AND THE DEALER SAYS THEY HAVE NEVER PUT A CORRECT/REPLACEMENT PLACARD ON A NEW VEHICLE. ALSO, A RIM HAD TO BE REPLACED (AT MY EXPENSE) AFTER RUNNING OVER A SMALL POTHOLE SEVERAL MONTHS AGO...I CONTEND THAT HAD THE TIRE INFLATION INFORMATION BEEN CORRECT, THE DAMAGE WOULDN'T HAVE BEEN DONE AND I WOULDN'T BE OUT ~$600 TO REPLACE RIM. *TR
I DRIVE A 2009 SCIONXB. AT LEAST SIX TIMES SINCE I BOUGHT IT IN LATE 2008, I HAVE HAD TROUBLE WITH SUDDEN UNINTENDED ACCELERATION. AT ALL TIMES THE CARWAS MOVING LESS THAN 30 MILES AN HOUR. IT OCCURRED ONCE WHILE SLOWING DOWN FOR A LIGHT ABOUT TO GO GREEN. I STILL MADE A SOFT HIT ON THE CAR IN FRONT. A SECOND TIME IT HAPPENED WHILE EASING UP TO THE IMMIGRATION BOOTH ON THE QUEENSTON-LEWISTON BRIDGE TO CANADA. I AGAIN MADE OF SOFT HIT ON THE CAR IN FRONT. TWICE AFTER THAT WHILE I WAS GOING UNDER TWENTY MPH IT SUDDENLY ACCELERATED BUT I WAS ABLE TO STOMP THE BRAKE HARD ENOUGH TO STOP IT. I DID NOT SLIP OFF THE BRAKES, ALTHOUGH I WAS INITIALLY WILLING TO ACCEPT THAT RESPONSIBILITY. LAST MONTH I TOOK MY CAR TO WHERE I BOUGHT IT, HOSELTON AUTO MALL IN EAST ROCHESTER, NY. I WAS TOLD THAT THE MECHANICS HAD DRIVEN IT TWICE AND FOUND NOTHING WRONG. I WAS GIVEN THE IMPRESSION THAT I WAS AN HYSTERICAL FEMALE THOUGH NO ONE CAME OUT AND SAID IT. AND THIS MODEL HAS NOT BEEN REPORTED TO BE IN NEED OF RECALL BYV TOYOTA. I HAVE TO DRIVE IT. I CAN'T AFFORD TO TAKE THE LOSS OF SELLING IT AND THE DEALERSHIP MADE ME FEEL THAT IT WAS NOTHING WITHIN THEIR VENUE, SO IT MUST BE MY FAULT. I'VE BEEN VERY LUCK BUT I HAVE ALSO BECOME MORE THAN A LITTLE SCARED. I WANT TO BE ON RECORD WITH YOUR DEPARTMENT IF, GOD FORBID, ANYTHING ELSE OF THIS NATURE OCCURS. *TR
TL* THE CONTACT OWNS A 2009 SCION XB. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHUDDERED AND VIBRATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. WHEN ATTEMPTING TO MAKE A COMPLETE STOP, THE VEHICLE WOULD CONTINUE TO ROLL BEFORE STOPPING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE SYSTEM FAILED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT THE VEHICLE BURNED FOUR QUARTS OF OIL WITHIN 3,500 MILES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT IT NEEDED TO UNDERGO AN OIL CONSUMPTION TEST. AFTER THE TEST, THE DEALER STATED THAT THE ENGINE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS UNKNOWN.
AIR BAGS DID NOT DEPLOY ON OUR 2009 XB RELEASE SERIES 6.0. ONE CAR WAS TRAVELING AT 45-50 MILES AND THE XB WAS GOING AT ABOUT 15 MILES PER HOUR, NO AIR BAGS DEPLOYED. EMERGENCY PERSONNEL COMMENTED ON WHY THE AIR BAGS DID NOT DEPLOY. *TR
I'VE OWNED TWO SCION XBS (2008 & 2009). IN EXTREMELY HOT OR COLD WEATHER THE CAR DOORS OCCASIONALLY LOCK THEMSELVES (EITHER WHEN THE KEYS REMAIN IN THE CAR FLOOR OR WHEN I TAKE THEM W/ME WHEN I GET OUT). I'VE REPORTED THIS TO MY TOYOTA DEALER ON BOTH CARS (WHEN GOING AFTER A KEY TO UNLOCK THE CAR). THEIR RESPONSE IS TO SAY SUCH IS IMPOSSIBLE & THEY HAVE NEVER HEARD OF ANY OTHER COMPLAINTS (I REMINDED THE SERVICE REP THIS WAS MY SECOND VISIT TO HIM). THE LATEST INCIDENT OCCURRED DURING MY RETURN FROM RALEIGH DURING A SNOW STORM. SIXTY MILES FROM HOME I STOPPED TO REFUEL. I EXITED THE CAR LEAVING THE KEYS IN THE IGNITION (W/ENGINE OFF). UPON RETURNING FROM PAYING FOR FUEL THE CAR WAS AGAIN LOCKED. NOT WANTING TO BRAKE A WINDOW TO GAIN ACCESS, I CALLED MY SON TO BRING MY EXTRA KEY FROM HOME. THANKFULLY I HAD A WARM GAS STATION IN WHICH TO WAIT. WHILE THIS ISN'T A GAS PEDAL STICKING OR FAILING BRAKES, IT DOES I BELIEVE SPEAK TO THE OVER-ALL SAFETY CONCERNS RELATING TO TOYOTA AS A WORLDWIDE MANUFACTURER. PLEASE REMEMBER, THE SCION IS TOTALLY MANUFACTURED AND ASSEMBLED IN JAPAN (NOT BY THE U.S. WORK FORCE). *TR
2009 SCION XB TOYOTA RELEASE SERIES 6. ABS BRAKES. BROUGHT CAR INTO TOYOTA DANBURY CONNECTICUT A MONTH OR MORE AGO THEY SAID NO PROBLEM WITH ABS. ABS DO NOT ENGAGE WHEN APPLIED IN SNOW OR BAD RAIN. I SKID OUT SEVERAL TIMES LIGHTS/BRAKES NEVER CAME ON. *TR
ON 12/08/09 I TOOK MY 09 SCION XD (YOUR FORM DOES NOT HAVE XD OPTION) INTO HOSELTON FOR THE RECALL REGARDING THE BRAKING SYSTEM. TWO DAYS LATER (12/10/09), I AM DRIVING HOME AND APPROACHING A TURN OFF OF ROUTE 104 TRAVELLING ABOUT 35 MILES PER HOUR (A 55 MPH ROAD) WHEN. I HAD SLOWED DOWN FROM A TOP SPEED OF 45 MPH, BLOWING SNOW AND TRAFFIC WAS SLOW. I GO TO HIT MY BRAKES - I HAVE NO BRAKES, THE PEDAL GOES TO THE FLOOR. I PUMP THE BRAKES A EVENTUALLY GET A ROUGH (DA,DA,DA) GRAB, THIS COMBINED WITH DOWN SHIFTING ALLOWS ME TO TAKE MY TURN. I CALLED HOSELTON AND THEY WILL SEE ME ASAP. HOWEVER, I COULD GET NO STRAIGHT ANSWER ABOUT WHETHER OR NOT IT WAS SAFE TO DRIVE MY VEHICLE. I WAS TOLD "I YOU (AS IN ME) DON'T THINK IT'S SAFE THEN YOU SHOULD HAVE IT TOWED." AT MY EXPENSE. PLEASE PROVIDE ME ANY INFORMATION ON THE TRUE SAFETY OF MY CARS BRAKING SYSTEM. AND WHAT ACTION I MAY TAKE IF THE BRAKING SYSTEM IS NOT SAFE. *TR
TL* THE CONTACT OWNS A 2009 TOYOTA SCION XB. THE CONTACT STATED SHE BELIEVED THE FOAM THAT HELD THE FRONT AND SIDE WINDOWS TO THE VEHICLE WERE DESIGNED TOO WIDE. WHEN STOPPED AT A TRAFFIC STOP, THE CONTACT WAS UNABLE TO SEE OUT THE WINDOW BECAUSE THE FOAM WAS OBSTRUCTING HIS VIEW. THE CONTACT STATED HE BARELY MISSED A CRASH THREE TIMES DUE TO THE FLAW. THE MANUFACTURER ADVISED THAT HE WOULD BE SENT A LETTER IN REGARDS TO HIS COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 20,000.
TL* THE CONTACT OWNS A 2009 TOYOTA SCION XB. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, SHE BEGAN TO DECELERATE AND APPROXIMATELY SEVEN HUNDRED FEET LATER, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS WHERE THE CONTACT WAS TOLD THAT SHE MUST HAVE ACCIDENTALLY ENGAGED THE CRUISE CONTROL. THE FAILURE RECURRED AND THE VEHICLE WAS RETURNED TO THE DEALER WHERE IT WAS FOUND THAT THE BATTERY HAD BEEN DISCONNECTED. THE FAILURE RECURRED BUT THE DEALER STATED THEY COULD NOT FIND A CAUSE FOR THE FAILURE. THE VEHICLE ALSO EXPERIENCED BRAKE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 8,000 AND THE CURRENT MILEAGE WAS 39,000.
TAKATA RECALL. I WANT MY CAR FIXED
I PURCHASED A NEW 2009 SCION XB ON 17 JULY 2009. I IMMEDIATELY NOTICED THE "WARNING BUZZER" ASSOCIATED WITH KEY IN IGNITION, SEAT BELT WARNING, LIGHTS ON, AND DOOR AJAR WAS INAUDIBLE. I RETURNED THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE "BUZZER" WAS VERY QUIET AND THERE WAS NOTHING THAT COULD BE DONE. THE MECHANIC COULD NOT EVEN FIND IT. ON 27 JULY 2009, I CALLED SCION CUSTOMER SERVICE AND THEY INFORMED ME THAT THE "WARNING BUZZER" WAS INDEED QUIET AND THERE WAS NOTHING THEY COULD DO ABOUT IT. I CONSIDER THE 'WARNING BUZZER" TO BE AN IMPORTANT PART OF THE SAFE OPERATION OF THE VEHICLE AND SCION'S RESPONSE WAS UNWARRANTED. *TR
1) DEFECTIVE PRODUCT. 2) PASSENGER SEAT (BACK REST) DOES NOT RETRACT FROM RECLINED POSITION TO UPRIGHT POSITION. PASSENGER HAS TO EXIT THE VEHICLE AND LIFT THE BACK REST BY HAND TO STRAIGHTEN IT UP. ALL 2009 SCIONS-XBS HAVE THE SAME PROBLEM! 3) TOYOTA CLAIMS THAT IS HOW THEY DESIGNED THIS CAR,AND CANNOT (WILL NOT) DO ANYTHING TO REMEDY THIS PROBLEM! I HAVE COMPARED THIS YEAR'S MODEL TO EARLIER MODELS AND THEY ALL FUNCTION NORMALLY. WE HAVE EXCHANGED SEVERAL E-MAILS AND PHONE CALLS WITH TOYOTA/SCION CUSTOMER REPRESENTATIVES, AND HAD CAR AT THE DEALER,THEIR RESPONSE WAS THE SAME ITS THE DESIGN. MY OPINION IS THAT IS A DEFECTIVE PRODUCT,SINCE THERE IS NO OTHER VEHICLE MAKE AND MODEL WITH THE SAME PROBLEM! *TR
1. DEFECTIVE AIR BAG INFLATORS MANUFACTURED MY TAKATA WERE INSTALLED WHEN THE VEHICLE WAS MANUFACTURED. NOTHING HAS HAPPENED YET, HOWEVER, THE STABILITY OF THE THE AIR BAGS IS UNPREDICTABLE AND PUTS PASSENGERS AT RISK UNTIL IT IS CORRECTED. THE INFLATORS MAY RUPTURE DUE TO PROPELLANT DEGRADATION OCCURRING AFTER LONG-TERM EXPOSURE TO HUMIDITY AND HIGH TEMPERATURE. AN INFLATOR RUPTURE MAY RESULT IN METAL FRAGMENTS STRIKING THE VEHICLE OCCUPANTS RESULTING IN SERIOUS INJURY OR DEATH. 2. A POWER WINDOW MASTER SWITCH MAY MELT. THE ELECTRICAL CONTACTS ARE NOT PROTECTED BY NECESSARY LUBRICANT WHICH COULD LEAD TO A SHORT CIRCUIT AND AN INCREASE THE RISK OF FIRE.
THE ENGINE OIL FILTER ADAPTER DOES NOT PROVIDE SUFFICIENT THREADS TO SAFELY RETAIN THE OIL FILTER ON THE ENGINE IMO. THE FILTER ON MY XB WAS HELD ON BY 2 1/2 THREADS AFTER IT WAS TIGHTENED BY 3/4 OF A TURN. BECAUSE OF THE WAY THE ENGINE HOUSING AND FILTER ADAPTER ARE MACHINED, THE AMOUNT OF PROTRUDING THREADS THAT THE FILTER CAN BE ASSEMBLED ONTO IS UNCONTROLLED AND THERE MAY BE CASES WHERE THE FILTER WILL POP-OFF WHILE THE ENGINE IS RUNNING, DUMPING ALL THE OIL FROM THE ENGINE. HERE ARE SOME FIXES; (FOR EXISTING ENGINES) UNSCREW THE ADAPTER SO THAT THE FILTER CAN BE TURNED ON WITH 4-5 TURNS BEFORE THE SEAL CONTACTS THE MATING SURFACE AND STAKE IT IN PLACE. (FOR FUTURE DESIGN) PROVIDE A POSITIVE STOP IN THE HOUSING OR ADAPTER SO THAT THE CORRECT PROTRUSION OF THE ADAPTER THREADS ARE OBTAINED. ISSUE WAS FOUND AND FIXED BY ME WITHOUT THE FILTER COMING OFF IN SERVICE, BUT IT DID CONCERN ME ENOUGH TO FILL OUT THIS COMPLAINT. THIS ISSUE MAY APPLY TO OTHER TOYOTA VEHICLES WITH THE 2.4L I4 ENGINE. *TR
TL*THE CONTACT OWNS A 2009 TOYOTA SCION XB. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT NOTICED THAT THE WARNING CHIME FOR THE SEAT BELT WOULD NOT SOUND IF THE SEAT BELTS WERE UNBUCKLED; HE STATED THAT IT WAS NOT LOUD ENOUGH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO TOLD HIM THAT THE VEHICLE WAS DESIGNED THAT WAY. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 10 AND THE CURRENT MILEAGE WAS APPROXIMATELY 13,500.
TL* THE CONTACT OWNS A 2009 TOYOTA SCION XB. WHILE DRIVING AT APPROXIMATELY 70MPH ON THE HIGHWAY WHEN SHE ATTEMPTED TO CHANGE LANES SHE HEARD A LOUD NOISE AND WHEN SHE ATTEMPTED TO CHANGE GEARS THE CLUTCH STUCK AND SHE WAS NOT ABLE TO RELEASE THE CLUTCH. SHE WAS ABLE TO DRIVE THE VEHICLE OVER UNTO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER. THE DIAGNOSES STATED THE FAILURE WAS DRIVERS ERROR. THE DEALER REPLACED THE CLUTCH .THE ESTIMATED COST FOR REPAIR WAS $900.00. THE MANUFACTURER TOOK A REPORT. THE MANUFACTURER STATED THAT THE FAILURE WAS NOT COVERED UNDER WARRANTY. THE FAILURE AND THE CURRENT MILEAGE WAS 10,000. THE VEHICLE WAS REPAIRED.
I PURCHASED MY 2009 SCION XD ON DECEMBER 30, 2008. ON JANUARY 4, 2009, MY BRAKES FROZE UP AND I WASN'T ABLE TO DRIVE MY CAR, IT WOULDN'T BUDGE BECAUSE THE BRAKES WERE FROZEN. I IMMEDIATELY CALLED THE DEALERSHIP WHERE I PURCHASED MY CAR 5 DAYS EARLIER, MARKQUART TOYOTA IN EAU CLAIRE WI, AND SPOKE TO THE SERVICE MANAGER. HE SAID THAT THERE WASN'T ANYTHING HE COULD DO BECAUSE IT WASN'T A FACTORY DEFECT. I COULDN'T GO TO WORK THAT DAY AND MY STEP FATHER, A RETIRED MECHANIC HAD TO TAKE OFF MY TIRES AND THAW MY BRAKES WITH A HAIR DRYER... THEN 10 MONTHS LATER, I GET THE RECALL NOTICE FOR THE BRAKE INTAKE MANIFOLD! LATER ON IN THIS REPORT I WILL SELECT SCION XB BECAUSE XD ISN'T A CHOICE. *TR
THE (TOYOTA) SCION XB HAS THE SAME ACCELERATOR PROBLEM, I PUT IN A FLOOR MAT ON TOP OF THE ISSUED FLOOR MAT AND IT HAS GOTTEN STUCK 2 OR 3 TIMES ON THE ACCELERATOR, LUCKILY I WAS ABLE TO DEPRESS THE BRAKE STRONG ENOUGH TO GET INTO PARK AND STOP THE VEHICLE, THE WORSE CASE I DROVE OVER THE ISLAND IN MY PARKING LOT. I HAVE SINCE REMOVED THE EXTRA FLOOR MAT AND HAVE NOT HAD A PROBLEM WITH THIS ISSUE SINCE. I KNOW IT'S LATE NOTICE BUT I JUST FOUND OUT ABOUT THIS SITE. *TR
TL*THE CONTACT OWNS A 2009 SCION XB. WHILE DRIVING 10 MPH, THE CONTACT'S VEHICLE WAS STRUCK ON THE FRONT DRIVER'S SIDE BY ANOTHER VEHICLE TRAVELING 20 MPH. NONE OF THE AIR BAGS DEPLOYED. THE CONTACT INJURED HER SHOULDER AND THE OTHER DRIVER HAD MINOR INJURIES TO HIS FACE. A POLICE REPORT WAS FILED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 3,250.
TL*THE CONTACT OWNS A 2009 SCION XB. WHENEVER THE CONTACT DROVE THE VEHICLE OVER 50 MPH HE NOTICED THAT THE VEHICLE WOULD SLIGHTLY SWAY FROM THE LEFT AND RIGHT CAUSING THE VEHICLE TO OCCASIONALLY VEER INTO ANOTHER LANE. THE CONTACT ALSO NOTICED THAT THE STEERING WHEEL MADE A CLANKING SOUND WHENEVER THE VEHICLE TRAVELED OVER A ROUGH TERRAIN. WHENEVER THE VEHICLE WAS DRIVEN AFTER A COLD START THE BRAKES MADE A GRINDING NOISE FOR THE FIRST 5 MINUTES. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR EACH FAILURE, HOWEVER THE CONTACT WAS INFORMED THAT NONE OF THE FAILURES COULD BE REPRODUCED OR SERVICED. THE CONTACT HAS NOTICED THE FAILURES SINCE THE DAY HE PURCHASED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 26500.
Data synced from NHTSA on May 4, 2026