NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2013 Scion xB. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Car is using a quarter of oil additional every 3000 miles
On April 22, 2022 the car burst into flames while parked in a supermarket parking lot at 1000 US Route 1, Edison, New Jersey. Fortunately I was not in it at the time but the car was a total loss. There were no warnings ahead of time.
THIS IS NOT A COMPLAINT!! I JUST WANTED TO INFORM YOU THAT THE RECALL NOTICE FOR THIS SCION AND VIN DOESN'T APPLY TO THIS MODEL. CAN THIS RECALL (18E091) NOTICE BE TAKEN OFF PLEASE?
DRIVERS DOOR AIR BAG HARNESS HAS AN OPEN CODE. PART # 82152-12L23. SAME PROBLEM THST TOYOTA HAS WITH RECALLED VENZA. TOYOTA WANTS OVER $1,000 TO FIX. AIR BAG LIGHT ON ALL OF THE TIME.
Hi, Air bag light started intermittently flashing in January. Toyota could not diagnose until it was on all the time. Charged me $89.95. Air bag light stays on all the time 04-25-21. Take it to Toyota and diagnose intermittent open in driver side front door harness in circuit to left front door air bag sensor. $272.88. Want an additional $739.78 to replace harness. This is same problem that has been recalled on Toyota Venza and Avalon to the best of my knowledge. Harness is too short and rubs on door frame, causing open circuit. I believe this is an overall Toyota/Scion problem.
The contact owns a 2013 Scion XB. The contact stated while the vehicle was stationary, the contact stated that the engine was consuming an excessive amount of engine oil. The check engine warning light was illuminated. The vehicle was not taken to be diagnosed. The vehicle was then taken to a dealer where it was diagnosed with engine oil consumption failure. The vehicle was not repaired because the vehicle was not under recall or warranty. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 120,000.
This is a known issue with the 2013 Scion xB and several other models that use the same 2.4L 2AZ-FE engine. A number of Scion owners have reported excessive oil consumption, where the vehicle burns off or consumes engine oil faster than it should. This causes low oil levels which may lead to serious engine damage if not addressed in time. The problem is most noticeable on vehicles with high mileage or older models, as oil consumption can increase over time. In some cases, the excessive oil consumption could be a result of an oil leak, but more commonly, it's due to an engine problem. Possible reasons could include worn piston rings, faulty PCV (Positive Crankcase Ventilation) valve, damaged valve seals or oil sludge build-up. The excess oil is burnt off during combustion, leading to low oil levels. Scion (and Toyota, Scion’s parent company) has acknowledged the problem and extended the warranty on some models to cover the repair of the oil consumption problem. The repairs generally involve the replacement of the pistons and piston rings. But due to my vehicle being over the mileage limit Toyota refuses to fix it
TAKATA RECALL MY WINDSHIELD, THE FRONT WINDOW, CRACKED ON ITS OWN THE FIRST TIME I EVER DROVE THE CAR WHERE IT WAS LIGHTLY SNOWING. IT MADE A HUGE BANG AND A CRACK IN A SHAPE OF J HAPPENED AND HALF AN HOUR LATER AGAIN A HUGE SOUND LIKE BANG AND A LINE RIGHT ACROSS THE MIDDLE APPEARED.
TAKATA RECALLS STATIONARY....
CLUTCH, 2013, WAGON, XB, TANAKA, HUMID, SMOKING, MELTING, SMELL, FLUIDS. WHEN I DROVE THIS LEMON OFF THE LOT IT HAD 17 MILES. 2013 SCION, XB, CLUTCH, WAGON, 4 DOOR, SILVER, LIMITED EDITION?????? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
EARLIER TODAY I WAS INVOLVED IN A CAR ACCIDENT ON MY 2013 SCION XB. MY CAR'S FRONT BUMPER AND HOOD ARE COMPLETELY DAMAGE, ALONG WITH THE SIDE FENDERS, THE RADIATOR IS ALSO BROKEN AND OUT OF PLACE, EVEN THE FRAME IS A BIT BENT. THE BRAKES TOO A BIT LONGER THAN USUAL TO KICK-IN AND THE PERSON IN FRONT OF ME MADE A SUDDEN STOP 'CAUSING A REAR COLLISION ON THE PERSON IN FRONT OF ME (WHOM BY THE WAY TOOK OFF BEFORE I EVEN GOT OUT OF THE CAR). AIRBAGS DID NOT GO OFF (AT THE TIME OF THE ACCIDENT I WAS WITH MY 1 YEAR OLD), LUCKILY MY SON AND I ARE SAFE BUT I'M THINGS COULD'VE GONE EITHER WAY, I DON'T FEEL CONFIDENT THAT MY FAMILY AND I WILL BE SAFE DRIVING THIS CAR AND I WAS WONDERING IF YOU COULD LOOK DEEPER INTO IT (WOULDN'T WANT IT TO HAPPEN TO ANYONE ELSE). *TR
TL* THE CONTACT OWNS A 2013 SCION XB. THE CONTACT STATED THAT THE TRUNK FAILED TO LATCH PROPERLY. THE CONTACT ALSO MENTIONED THAT WATER HAD ENTERED THE HEADLIGHT HOUSING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN REPLACED THE HEADLIGHT ASSEMBLY AND LUBRICATED THE LOCK. THE REMEDY FOR THE TRUCK FAILED TO REPAIRED THE FAILURE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO DETERMINED THAT THE BAR BEHIND THE BUMPER ASSEMBLY WAS CROOKED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 2,800.
Data synced from NHTSA on May 4, 2026