2016 Subaru Crosstrek Complaint Log

TRANSMISSION SLIPPING DANGEROUSLY WHILE DRIVING

EVERY 4 MONTHS I'M CHANGING HEAD LAMP LOWER BEAM,,

HAD TO HAVE REAR BRAKES REPLACES ON VEHICLE AT 36,000 MILES. FRONT BRAKES SHOULD WEAR OUT BEFORE REAR BRAKES. ROTORS WERE RUSTED OUT. ALSO THE DOWNHILL ALERT LIGHT WOULD COME ON RANDOMLY ON FLAT SURFACES WHICH CAUSES REAR BRAKES TO ENGAGE. BECAUSE THE LIGHT IS SPORADIC, DEALER WOULD NOT DO ANYTHING.

THE GLASS OF MY SUNROOF EXPLODED WHILE I WAS DRIVING ON THE FREEWAY. I WAS NOT CLOSE BEHIND ANY CAR AND I WAS NOT GOING UNDER AN OVERPASS. LUCKILY THE INSIDE OF THE SUNROOF WAS CLOSED SO THE EXPLODING CLASS DID NOT HIT ME.

EXCESSIVE CONDENSATION ON THE FRONT WINDOW WHILE THE CAR IS PARKED DURING COLD WEATHER. THE CAR IS PARKED OUTSIDE, AND INSIDE OF THE DRIVERS WINDOW WILL BE COVERED WITH MOISTURE. THERE ARE NO "WET" ITEMS IN THE CAR, AND THE AIR CONDITIONER AND DEFROSTER ARE USED WHEN THE CAR IS IN USE. IT BLOCKS THE OCCUPANTS VISION, AND THE WORK AROUND IS HAVING A TOWEL TO DRY THE WINDOW. IF THE TEMPERATURE IS BELOW FREEZING, THE INSIDE OF THE WINDOW IS COVERED IN ICE. ALL OTHER WINDOWS IN THE CAR DO NOT HAVE CONDENSATION. WE USED THE CAR AFTER IT WAS PARKED FOR A WEEK, AND HERE IS AN IMAGE OF THE PASSENGER SIDE OF THE FRONT WINDOW. THIS IS MY DAUGHTERS CAR AND SHE HAS COMPLAINED ABOUT THIS, BUT THIS WAS THE FIRST TIME I WITNESSED THE CONDITION.

KEY IS STICKING IN IGNITION. WAS INFORMED THAT THERE IS A KNOWN FIX FOR A KNOWN PROBLEM THAT HAPPENS BUT IT WILL COST OVER $400 TO FIX. THIS IS A KNOWN DESIGN FLAW WITH A KNOWN SERVICE BULLETIN THAT MAKES A CHANGE TO A PIECE OF PLASTIC IN THE SHIFTER.

TODAY WE HAD THE THIRD WHEEL BEARING REPLACED ON THIS CAR. AT 43K MILES THE RIGHT REAR BEARING HAS BEEN REPLACED TWICE AND THE LEFT REAR BEARING ONCE.

TL* THE CONTACT OWNED A 2016 SUBARU CROSSTREK. THE CONTACT STATED THAT VEHICLE WOULD NOT START. COLONIAL SUBARU (761 E CHESTER ST, KINGSTON, NY 12401, (845) 339-3330) ADVISED THE CONTACT TO GO TO AN INDEPENDENT MECHANIC TO HAVE OIL ADDED TO THE VEHICLE. THE CONTACT CALLED THE MANUFACTURER WHO SENT A LETTER TO SCHEDULE A SERVICE APPOINTMENT WITH THE DEALER. THE DEALER CHANGED THE OIL AND A 1,000 MILE TEST WAS TO BE PERFORMED TO CHECK THE STATUS. AFTER THE VEHICLE HAD BEEN PARKED FOR AN EXTENDED PERIOD OF TIME, IT FAILED TO START WHILE IT WAS RAINING. THE VEHICLE WAS TOWED TO ANOTHER UNKNOWN DEALER FOR A SECOND OPINION AND THE BATTER WAS REPLACED. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED AND SMOKE AND FLAMES APPEARED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DEEMED DESTROYED BY THE INSURANCE COMPANY. THE VEHICLE WAS TOWED. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS 5,700.

WHEN DRIVING TO WORK THIS MORNING ON THE HIGHWAY, TRAVELING ABOUT 50 MPH (APPROX 10 MILE DRIVE, MOSTLY HIGHWAY) I HEARD AND FELT A LOUD CRACK ON MY ROOF, AS IF SOMETHING HEAVY HAD HIT THE ROOF AT A HIGH RATE OF SPEED. I IMMEDIATELY LOOKED BEHIND ME TO SEE IF THE CARS NEARBY HAD BEEN AFFECTED, BUT DIDN'T SEE ANYTHING UNUSUAL. WHEN I ARRIVED AT WORK APPROX 3 MINUTES LATER I DISCOVERED MY SUNROOF WINDOW WAS SHATTERED, WITH PIECES OF GLASS SCATTERED ACROSS THE ROOF OF MY CAR AND A SIGNIFICANT AMOUNT OF SHARDS COLLECTED ON THE SUNROOF FABRIC COVER. I ASSUMED IT WAS A ROCK THROWN FROM ABOVE BUT COULD NOT SEE WHERE IT HAD LANDED OR BOUNCED ANYWHERE ELSE ON THE ROOF OF MY CAR, ESPECIALLY AS THERE WAS ONLY THE ONE LOUD BANG AND NO OTHER REACTION FROM CARS IN TRAFFIC. THE POLICE HAD NO RECORD OF ANY COMPLAINTS ABOUT ROCKS BEING THROWN FROM THE HILL ABOVE. UPON FURTHER INVESTIGATION I DISCOVERED SEVERAL CONSUMER COMPLAINTS ABOUT SUBARU SUN AND MOONROOFS EXPLODING FROM THE INSIDE DUE TO FLUCTUATIONS IN TEMPERATURE, AS WELL AS SEVERAL OTHER CAR MANUFACTURERS INVOLVED IN CLASS ACTION LAWSUITS FOR THIS SAME ISSUE. IT WAS APPROX. 30 DEGREES THIS MORNING AND I HAD THE DEFROST/FOOT HEAT SELECTION ON, SET TO LOW. WHEN I RETURNED TO MY CAR TO INVESTIGATE I NOTICED THAT THE GLASS IS BOWED OUT ON THE RIGHT HAND SIDE, CONSISTENT WITH AN INTERNAL EXPLOSION. THE GLASS IS EXTREMELY FRAGILE AND CRUMBLES UPON TOUCH.

2016 SUBARU CROSSTREK, 27,500 MILES. UNABLE TO REMOVE KEY FROM THE IGNITION WHEN VEHICLE IS IN PARK. WHEN THIS HAPPENS THE ONLY WAY TO REMOVE KEY IS TO PUT THE CAR IN AND OUT OF GEAR AND THEN BACK TO PARK. HAS OCCURRED 1/2 DOZEN TIMES, MOST RECENTLY TODAY 11/13/2018. I AM CONCERNED THAT I MAY NOT BE ABLE TO GET THE KEY OUT AT SOME POINT IN THE FUTURE. OBVIOUSLY, I CANNOT LEAVE THE CAR UNLOCKED WITH THE KEY IN THE IGNITION! SWITCHING GEARS IS NOT ALWAYS AN INSTANT FIX AND CAN TAKE AWHILE GOING BETWEEN DRIVE/REVERSE/NEUTRAL BEFORE RETURNING TO PARK AND THE KEY RELEASES FROM THE IGNITION. HAVE A CALL INTO THE DEALER REGARDING THIS ISSUE AND SERVICE BULLETIN TSB-16-112-18R

I MADE SEVERAL COMPLAINTS ABOUT THE CAR NOT STARTING, TOO MUCH OIL CONSUMPTION ETC...THEN ON NOVEMBER 11, 2018, AT 3.42PM I WAS DRIVING ON HIGHWAY 87 WHEN CAR STOPPED SUDDENLY, SMOKE CAME OUT AND FLAMES. IT BURNED DOWN IN 15 MINUTES. POLICE AND FIRE DEPARTMENT CAME TO TURN THE FIRE DOWN. THE CAR IS TOTAL LOSS. I COULD HAVE DIED

WHILE STOPPING AT A TRAFFIC LIGHT AND FOOT REMOVED FROM THE GAS PEDAL, THE TRANSMISSION SURGED VIOLENTLY. HAD TO APPLY BRAKES AS CAR WAS TRYING TO MOVE FORWARD INTO A HIGHWAY. MANAGED TO SHIFT IN PARK AND SURGE EVENTUALLY STOPPED.FIRST TIME I TOOK THE CAR TO THE DEALER,THEY SAID NOTHING WRONG. IT HAS HAPPENED AGAIN WHILE TO PARK. THIS TIME I HAD TO SHUT THE ENGINE OFF. FLAWED DESIGN, FEEL VERY UNSAFE IN THIS CAR.

THE LEFT REAR WHEEL BEARING IS FAILING FOR THE THIRD [3RD] TIME AT 40K MILES. BEARING FAILURE APPEAR TO BE INCREASING IN FREQUENCY.

KEY GETS STUCK IN IGNITION. INTERMITTENTLY, THE KEY WILL NOT TURN ALL THE WAY TO THE OFF POSITION TO ALLOW REMOVAL. TURNING THE KEY TO THE "ON" POSITION THEN SHIFTING INTO GEAR AND BACK INTO PARK SOMETIMES ALLOWS THE KEY TO THEN TURN OFF AND BE REMOVED. THE CAR IS STATIONARY AND IN PARK. THE CAR DOESN'T SEEM TO RECOGNIZE THAT IT IS IN PARK.

THE RADIO WITH SIRIUSXM DOES NOT WORK PROPERLY. APPARENTLY, SIRIUS UPDATED IS SOFTWARE, HOWEVER; THE SUBARU RADIOS ARE NOW NOT IN SYNC WITH SIRIUS. MY SITUATION IS NOT AN ISOLATED SITUATION. SPECIFICALLY, THE "LIST" DOES NOT WORK ANYMORE. IT COULD BE DANGEROUS TO MANUALLY CHANGE CHANNELS WITH THE KNOB, AS THERE ARE OVER 300 CHANNELS

WHILE DRIVING THE CAR AT 70 MPH ON A FREEWAY IT SUDDENLY VEERED TO THE RIGHT. QUICK ACTION ON MY PART KEPT THE CAR FROM RUNNING OFF THE ROAD ONTO THE SHOULDER. I TOOK THE CAR TO THE LOCAL SUBARU DEALER AT THE FIRST AVAILABLE APPOINTMENT. THEY INSPECTED THE CAR AND FOUND THE ON-BOARD COMPUTER SHOWED AN INDICATION OF A STEERING ANGLE SENSOR FAULT. THEY KEPT THE CAR OVERNIGHT AND ROAD TESTED IT BUT BECAUSE THEY COULD TO DUPLICATE THE PROBLEM THEY MADE NO REPAIRS TO THE VEHICLE. AT A MINIMUM, I FEEL THEY SHOULD HAVE REPLACED THE STEERING ANGLE SENSOR AND ASKED THEM TO DO SO AND THEY REFUSED. I CONSIDER THIS CAR UNSAFE TO DRIVE.

APRIL 2018 WHILE DRIVING ON THE HIGHWAY THE GAS PEDAL SUDDENLY STOPPED FUNCTIONING BUT THE ENGINE WAS STILL RUNNING AT IDLE. RESTARTING THE CAR FIXED THE ISSUE BUT IT HAPPENED AGAIN 10MIN LATER. BOTH INSTANCES ALMOST CAUSED AN ACCIDENT. AFTER THE SECOND TIME IT HAPPENED THE CAR WOULD NOT START AND IT HAD TO BE TOWED TO A DEALERSHIP. THE DEALERSHIP SAID THAT NOTHING WAS WRONG WITH IT AND RETURNED THE VEHICLE, NOW ONE MONTH LATER THE ACCELERATOR STOPPED FUNCTIONING WHILE DRIVING ON THE HIGHWAY ALMOST CAUSING AN ACCIDENT. THE VEHICLE WOULD NOT START AND HAD TO BE TOWED TO DEALER.

HAVE HAD SEVERAL INSTANCES OF NOT BEING ABLE TO REMOVE THE KEY FROM THE IGNITION SWITCH WHEN THE VEHICLE IS IN PARK. RECENTLY WENT TO DEALER FOR ROUTINE MAINTENANCE AND TOLD THEM OF PROBLEM BUT THEY WERE UNAWARE OF ANY COMPLAINTS. NOW I SEE THERE IS A MANUFACTURER COMMUNICATION NUMBER 16-112-18R. SO APPARENTLY THIS INFORMATION ISN'T BEING EMPHASIZED TO THE DEALERS. THIS PROBLEM IS INTERMITTENT AND TO DATE I'VE BEEN ABLE TO MOVE SHIFTER LEVER SEVERAL TIMES AND GET KEY RELEASED BUT I'M SURE SOMEDAY I WON'T BE ABLE TO REMOVE THE KEY AT ALL. THIS STARTED HAPPENING SEVERAL MONTHS AGO AND CONTINUES. IF I RETURN LATE IN THE EVENING AND CAN'T SHUT OFF MY CAR WHAT WILL I DO?

TL* THE CONTACT OWNS A 2016 SUBARU CROSSTREK. WHILE MAKING A RIGHT TURN, THE ELECTRICAL SYSTEM FAILED AND CAUSED THE CONTACT TO REAR END ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.

I WAS DRIVING ON THE INTERSTATE HIGHWAY FOR APPROXIMATELY 110 MILES. I SLOWED DOWN TO PAY A TOLL AND THE VEHICLE STALLED AND WOULD NOT RESTART. THIS WAS THE SECOND TIME THIS VEHICLE HAS STALLED DURING INTERSTATE HIGHWAY DRIVING. THE FIRST TIME WAS AROUND 17,000 MILES AND THIS TIME 38,000 MILES. IT TOOK APPROXIMATELY 2 1/2 HOURS BEFORE THE VEHICLE WOULD RESTART. HAD IT TOWED TO THE DEALER.

LEVER TO ADJUST DRIVER SEAT HEIGHT HAS TIP AT FRONT EDGE OF DRIVER SEAT. LEVER LOOSENS AND TIP PROTRUDES SUCH THAT ON EXITING CAR IT OFTEN TRAPS PANTS CUFF AND HAS NEARLY DUMPED ME ONTO HIGHWAY IF I AM DISTRACTED AND NOT CONCENTRATING ON AVOIDING THIS. SUBARU CORRECTED ON LATER MODELS BY MOVING TIP 3 INCHES BACK OUT OF CUFF RADIUS, WHICH DOES NOT HELP WITH MY 2016. AXLE OF LEVER FURTHER BENDS OR GOES OFF AXIS TO EXACERBATE PROBLEM. FOR WARRANTY CORRECTION DEALER CLAIMS 'THAT IS THE WAY IT WAS DESIGNED, NOTHING WE CAN DO. THEY COULD PUT IN THE SEAT WITH CORRECTED LEVER POSITIONING. TO NOTE BELOW: PROBLEM IS ON EXITING PARKED CAR. PROBLEM IS POSITION AND DESIGN OF MANUAL DRIVER SEAT HEIGHT ADJUSTMENT LEVER. THAT IT BENDS AWAY FROM ORIGINAL POSITION OF FLUSH AGAINST SEAT BASE AND THE TIP PROTRUDES JUST AT THE EDGE WHERE THE LEFT LEG DRAGS BY ON EXITING, AND THE PANTS CUFF GETS CAUGHT BETWEEN THE LEVER AND THE MOLDED SEAT BASE. AS THE RIGHT LEG IS SWINGING OUT IN EXPECTATION THAT THE LEFT IS HEADING TOWARD THE ROAD, I TRIP AND START TO FALL TOWARD THE ROAD. THIS HAS GOTTEN WORSE AS EACH TIME IT BENDS THE AXLE OF THE LEVER A BIT FURTHER OUT, INCREASING THE GAP BETWEEN LEVER AND SEAT BASE.

TWICE NOW AFTER LETTING MY CAR SIT PARKED IN MY DRIVEWAY FOR 3 TO 5 DAYS MY BATTERY HAS DRAINED TO THE POINT THAT MY CAR WILL NOT START AND I WOULD NEED TO JUMP START MY CAR EACH TIME. BOTH TIMES I JUMP STARTED MY CAR I WOULD VERIFY THAT I DIDN'T MAKE AN HONEST MISTAKE OF LEAVING ANYTHING ON LIKE A DOME LIGHT ETC. AND I HAVE NOT LEFT ANYTHING ON. IT IS WORTH NOTING THAT I HAVE THE LIMITED VERSION WITH KEYLESS ENTRY/START THE WHOLE EYESIGHT SYSTEM WITH AN ADDED OEM REMOTE START SYSTEM INSTALLED WHEN I BOUGHT THE CAR FROM THE DEALER.

TL* THE CONTACT OWNS A 2016 SUBARU CROSSTREK. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE REAR WINDOW SHATTERED AS THE DEFROSTER WAS ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO STATED THAT THE WINDSHIELD WAS REPLACED RECENTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,000. ...UPDATED 03/13/17 *BF *CN

WHILE DRIVING MY 2016 SUBARU ON A HIGHWAY IN THE RAIN, THE SUN ROOF UNEXPECTEDLY EXPLODED OUTWARD. THERE WASN'T ANY SIGN OF BEING HIT BY DEBRIS TO CAUSE THE GLASS TO SHATTER. BROKEN GLASS FLEW ALL OVER. I TOOK PHOTOS OF THE GLASS ROOF THAT CLEARLY SHOWS THE SHATTERED ROOF BROKE UPWARD.

POWER STEERING FAILS WHEN FIRST STARTING VEHICLE.HAS HAPPENED ON MANY OCCASIONS.LOSS IOF POWER STEERING LASTS FROM A FEW SECONDS TO 10 TO 15 SECONDS,RESOLVES BY ITSELF.HEARD ON SEVERAL OCCASIONS FROM DEALER THAT THEY CAN NOT REPRODUCE PROBLEM. FEEL IT IS A SERIOUS PROBLEM MAY LEAD TO LOW SPEED ACCIDENT.STEERING WARNING LIGHT DOES COME ON.DOES GENERATE ERROR CODES PER DEALER.DEALER(JOHNSON SUBARU DUBOIS PA 15801) HAS ATTEMPTED REPAIR X 5 W/O RESOLUTION.STATE THEY HAVE REPLACED ELECTRONIC CONTROL MODULE,REPLACED THAT WITH A NEW AND IMPROVED ECM AND STATE THEY HAVE REPLACED THE POWER STEERING RACK.EPISODES OF LOSS OF STEERING CONTINUE. HAVE CONTACTED SUBARU OF AMERICA ADVISING THEM OF PROBLEM.THEY SUGGEST RETURNING VEHICLE TO DEALER EVEN THOUGH THE PROBLEM HAS NOT BEEN CORRECTED IN THE PREVIOUS 5 VISITS

WAS STANDING IN THE LINE OF OTHER CARS ON THE STOP SIGN FOR SEVERAL MINUTES, BRAKE PEDAL LOST IT'S HEIGHT AND DEPRESSED BY ITSELF, CAUSING MY FOOT TO SLIP FROM BRAKE TO DRIVE PEDAL AND SUBSEQUENTLY CAUSED A DAMAGE TO MY CAR AND A CAR IN FRONT OF MINE. I WAS LUCKY THAT THERE WERE NO PEDESTRIANS AT THE TIME.

PULLING OUT OF MY DRIVEWAY MY STARING WHEEL WOULD NOT TURN SO I PUT IT IN DRIVE AND IT STILL WOULDN'T TURN SO I PUTTED IN PARK AND TURN IT OFF THEN I STARTED IT BACK UP AND IT WORKED. I JUST BOUGHT IT NOT EVEN FIVE DAYS AGO IF SUBARU KNEW THERE WAS A RECALL ON THE CARS THEY SHOULDN'T SOLD IT TO ANYBODY I AM VERY UPSET WITH THE SUBARU COMPANY DAY APOLLO SUBARU IN MOON TOWNSHIP

TWICE NOW MY CAR HAS GONE LIMP ON THE FREEWAY. IT DOESN'T SHUT DOWN BUT THE ACCELERATOR STOPS WORKING AND I HAVE TO COAST OFF THE SIDE OF THE ROAD AND RESTART IT. WHEN I DO RESTART IT IT'S FINE. BOTH TIMES THE ENGINE DOESN'T EVEN REV WHEN I PRESS THE GAS; IT'S JUST UNRESPONSIVE. NO CHECK ENGINE LIGHT OR ANYTHING EITHER. IT'S ALWAYS BEEN WHEN I WAS GOING AROUND 70 MPH AND THE OUTSIDE TEMPERATURE HAS BEEN HOT; PROBABLY 88-90 DEGREES.

THE DURATION OF TIME THAT IT TAKES TO GO FROM REVERSE TO DRIVE IS UNACCEPTABLE AND DANGEROUS. EVERY MORNING I DRIVE MY CHILD TO DAYCARE AND THERE HAVE BEEN NUMEROUS OCCASIONS WHERE I FEARED THAT WE WOULD GET REAR-ENDED (WHICH WOULD INJURE MY CHILD) DUE TO THE SLOW RESPONSE TIME GOING FROM REVERSE TO DRIVE. EVERY MORNING I HAVE TO BE 100% SURE TO TIME MY REVERSAL WHEN BACKING OUT AND MAKE SURE THERE ARE NO CARS ANYWHERE NEAR ME SO I DON'T GET CRASHED INTO. THIS IS DANGEROUS AND NEEDS TO BE FIXED BEFORE THERE ARE ANY DEATHS OR INJURIES FROM THIS. ALSO, THIS IS A MINOR INCONVENIENCE BUT THE MOONROOF/SUNROOF DOESN'T OPEN 100% ALL THE WAY WHEN I CLICK THE AUTO OPEN BUTTON/FEATURE...IT OPENS AND THEN STOPS ABOUT 1 INCH BEFORE BEING FULLY OPEN. IN OTHER WORDS, IF YOU PRESS THE AUTO OPEN BUTTON TO OPEN THE MOONROOF, IT WILL STOP AT 90-95% OPEN THEN YOU HAVE TO MANUALLY PRESS IT AGAIN TO GET IT FULLY OPEN ANOTHER INCH TO 100%. WHEN I TOOK MY CROSSTREK TO THE DEALER TO HAVE THEM REPROGRAM MY TELEMATICS FOR THE TELEMATICS/COMPUTER REPROGRAMMING RECALL I HAD THEM TAKE A LOOK AT THE MOONROOF AND THEY SAID THAT IT IS "WORKING AS DESIGNED". WHY WOULD A MOONROOF NOT FULLY OPEN 100% BY DESIGN? IT CAN'T BE A SAFETY ISSUE, SO THIS JUST DOESN'T MAKE ANY SENSE AND LEADS ME TO BELIEVE THAT THE DEALERSHIP WAS BEING COMPLACENT AND LAZY AND DIDN'T FEEL LIKE HAVING TO ADJUST IT OR SIMPLY DIDN'T KNOW HOW.

THE LAG TIME ON THE CVT GOING FROM REVERSE TO DRIVE IS BEYOND ANNOYING IT IS DANGEROUS. IT TAKES 1-2 SECONDS FOR THE CAR TO MOVE AND BECAUSE OF THIS LAPSE THERE IS A GOOD CHANCE THAT THE CAR WILL LURCH. FOR EXAMPLE, IF BACKING OUT OF A PARKING SPACE AND TRAFFIC WARRANTS THAT YOU PULL BACK INTO THE SPACE IT CAN LEAD TO A POTENTIAL OUT OF CONTROL SITUATION.

TOXIC SMELL IN THE CAR. I NOTICED IT WHEN THE SALESMAN WAS GOING OVER HOW TO OPERATE THE VEHICLE AND HE SAID HE NOTICED IT, ALSO. I FIGURED IT WAS BRAND NEW AND IT WOULD GET BETTER, BUT IT DID NOT AND I HAVE HAD IT TO THE DEALERSHIP AT LEAST 6 TIMES. THEY HAVE TRIED MANY THINGS TO GET RID OF THE SMELL. NOTHING WORKS. NOW THEY SAY NOTHING IS MECHANICALLY WRONG, SO I AM STUCK WITH A CAR THAT MAKES ME SICK. THIS IS NOT NEW CAR SMELL, I WISH IT WERE. I HAVE BEEN IN AT LEAST 6 OTHER NEW SUBARU'S, AND NONE OF THEM SMELL LIKE THIS ONE DOES. THE SMELL IS NOT GETTING ANY BETTER OR FADING. IT MAKES ME LIGHTHEADED, GIVES ME HEADACHES, SORE THROATS, BLURRY VISION, POST NASAL DRIP, AND IF IN IT LONG ENOUGH, NAUSEA. MY HUSBAND ALSO HAS THESE ISSUES AND WILL NOT RIDE IN THE CAR.