2015 Subaru Forester Complaint Log

Info Center showed a message Air Bag System needs servicing. Return codes B160 when codes were checked. Dealer said The Occupant Detection Pad needed to be replaced, must have got wet. there are over a page of 2015 Owners @ [XXX] with the same issue and same explanation, most indicate they had the recall work for the connection performed when the recall was issued. Seems Subaru has an Issue with the Occupant Detection Pad! This puts passengers in danger of the air bag not deploying. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2015 Subaru Forester. The contact stated that while driving at 1 MPH into a parking space, the contact attempted to shift the transmission into park (P) while depressing the brake pedal when the vehicle inadvertently lunged forward and crashed into a building. No warning light was illuminated. The air bags did not deploy. The impact caused soreness in her chest and stomach. The contact received medical attention on the scene from Emergency Medical Technician (EMT). A police report was filed. The vehicle was towed to the tow yard. The vehicle was not yet deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.

Every right hand turn, I hear a light metallic ‘tap’ on the rear, inside fender well…. I’ve been told by an independent auto mechanic, that it’s the ‘rear coil springs’ that are making the noise. There is No Recall for this issue or Rear Struts. I was told by a Subaru Service Manager….. No recall for either.. Has your Organization heard anything, on the contrary? Thank you… (*Just an annoying noise!)

I experienced unintended acceleration while parking my car. The car surged ahead, over a curb and collided with a metal lamppost. Damage was on the body of the car’s right front. While no one was injured the car went across a space used by pedestrians including schoolchildren. There was no warning before the car surged. A friend later told me that she had experienced the same thing when she had stopped her 2018 Subaru Forester .

The automatic occupant detection system sensor no longer registers if a passenger is sitting in the front passenger seat, thus the front passenger’s frontal airbag is not turned on when driving with a passenger in the front seat.

A small crack appeared mysteriously on the front windshield and has spread - over the past month - where it now covers 1/2 of the windshield. Nothing hit my car, to create the crack or make it spread. The right air bag light keeps going on and keeps beeping when there is no one sitting in the seat. The only way i can get it to stop is to engage the seat belt - again, even though there is no one in the seat.

On six occasions since 2020, our Subaru Forester has lost engine power at highway speeds after being driven for 2 hours on an interstate. On each occasion, we had to pull to the shoulder of the road with no engine power and restart the car. On the last three occasions it has taken 15 minutes to restart. Losing engine power at highway speed could have endangered our family or nearby drivers. We have taken the car to multiple dealers who have not been able to reproduce the failure, but after the latest incident in August 2023 our local dealers now recommends replacement of the fuel pump.

Passenger Airbag light on seatbelt light on passenger front airbags inactive

The contact owns a 2015 Subaru Forester. The contact stated while driving approximately 65–70 MPH, the vehicle failed to accelerate as needed. There were no warning lights illuminated. The vehicle was taken to an independent mechanic and the contact was referred to the dealer for assistance. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 100,000.

Lug nut studs snap very easily. I had to replace a wheel hub as the studs could not handle basic pressure. Extremely dangerous when you’re changing your spare and in the midst of traffic.

Vehicle accelerated from a stop sign at high speed and brakes were pushed down all the way with no respond the steering wheels was stiff and the Vehicle continued at high speed on its own crashing curbs side walk vegetation along the way until final crash at a tree. not warning lamps messages and air bag did not deploy. Car engine remained on at time of crash until manually turned off. safety of driver & passenger and others near by were at very high risk. Head on collision with other vehicles and homes could have happened. Insurance adjuster inspected and determined it is a "Total Lose" but did not gave reason for incident. police report was done and suggested to follow up with dealership. Emailed about this incident to Subaru dealership. Unknown if any additional inspection was done.

Both Rear Wheel bearings failed and required replacement at 65,000 miles. Apparently this is a common issue as a TSB was issued and a new backer plate was installed as water is getting into the bearings (design issue)

The contact owns a 2015 Subaru Forester. The contact stated while driving at various speeds, the power steering malfunctioned, and the steering wheel became very difficult to turn in either direction. The vehicle was taken to the local dealer who was unable to duplicate the failure and no repair was performed. Additionally, while driving at an undisclosed speed, the rear brake lights failed to illuminate while depressing the brake pedal. The vehicle was taken to the local dealer who replaced the brake light switch under NHTSA Campaign Number: 19V149000 (Exterior Lighting). The failure mileage was 19,000.

At just under 54,000 miles, noticed a loud hum, thought it was a bad transmission, took it into the dealer (Walser Subaru of South St. Paul, MN) that concluded it was faulty rear wheel bearings on both sides, and told me it was a serious safety issue that should be fixed immediately. Had it fixed for $1,000 plus and problem seems to have been solved, but dealer reported that Subaru would take no responsibility for such a serious safety issue at such low mileage. My feelng is that Subaru should pay to fix such a defect for me and other victims.

I have continually had the SRS airbag tell me that is not registering someone in the front seat as it turns off when someone is in the front seat. This has been reported to Subaru however they refuse to do anything about it as they say because I purchased it in 2014 it isn't covered under the recall due to the fact I have the same symptoms as the recall along with the heated seats. Also my original engine had 170k miles on it in July 2021 and blew a head gasket. I have purchased another used engine and this one only had 73k miles on it when it was put in and now at 117k miles on this engine I have another blown head gasket with less than 50k miles on the second engine. Something needs to be done as I am tired of replacing the same issue. I am a first time owner of a Subaru and a 1 owner I bought it brand new with 3 miles on the Subaru Forester.

Transmission faiure at 112,000 miles

When passenger sitting in front right seat, airbag indicator says "airbag off" and warning light flashes "check airbag system". This is an intermittent problem occurring a few times over the past three months. Brought it into the Subaru dealer who recommended replacement of the seat cushion for $1425. I checked the Internet and found Subaru recall WUM-98 describing the same problem. I checked repair history and found that the dealer had performed the recall repairs in December 2020. I now suspect a faulty recall repair at that time since I now have the exact problem described in the recall notice even though there was no problem before they did repair. Subaru customer service refuses to cover the expense of a new repair.

I was parking the car it suddenly accelerated jumped the curb and was heading towards the building entrance dore. I could not stop it. To avoid entering the building I turned the vehicle tight and it collided against the wall. The air bags inflated.

Retailer failed VSI due to a defective cracked catalytic converter under warranty. Part is still in use because retailer refuses to service vehicle forcing me to operate my unsafe vehicle endangering myself and family including my then [XXX] son. Dealer confirmed defect and warranty coverage yet still refuses to address the issue. The vehicle has become notably louder as a result of the exhaust leak. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

We were driving at 75 mph in the left lane when our car suddenly dropped in speed to 40 mph as though the transmission had dropped into neutral. There were no warning lights or any indication about what was happening. We were in heavy traffic, with trucks and car hitting their brakes. This could have caused a very serious accident. We managed to move our car to the right shoulder. The car's transmission re-engaged and we picked up our speed. This happened 3 times in the space of a few hundred miles while we were on a road trip. I called Subaru. They had no idea what it was. We went to the nearest Subaru dealer and they ran a diagnostic test, even including a 12 mile test drive with the computer hooked up. Nothing showed up. They told us to continue our trip. Then it happened 2 more times! The last time, again, in the left lane, on cruise. The engine rpm clocked up at 7500 rpm before I was able to get the car off the road. The engine died and we had to be towed to a shop. Again, no warning dash lights. This is a serious flaw and very dangerous.

The contact owns a 2015 Subaru Forester. The contact stated that while driving at high speeds, the vehicle made abnormal grinding sounds. Additionally, the vehicle was vibrating while turning the steering wheel. The vehicle was taken to the dealer, where it was diagnosed with a faulty bearing. The bearing was replaced; however, the failure recurred while driving approximately 70-75 MPH. The vehicle was then taken to Farrish Subaru (10407 Fairfax Blvd, Fairfax, VA 22030) where it was diagnosed that all four bushings needed to be replaced. The dealer replaced the four bushings. The manufacturer was not made aware of the failure. The failure mileage was approximately 71,545.

The passenger side mirror started smoking and then the locks and interior lights no longer work.

power locks have failed in all 4 doors, must be manually unlocked from inside or key used in door. you can hear internal components trying to unlock latches but do not catch properly. especially dangerous with children in the backseat there is no quick way to unlock doors and get them out in an emergency

First Issue: Wheel lug studs and nuts have failed on two separate occasions. Second Issue: The C/S brake, hill assist and traction control emergency lights went on and off and usually stayed on after the lights went on. The O2 Oxygen sensor was replaced. Then after this didn't fix the problem with the emergency lights coming on, the hydraulic unit module was replaced. This fixed the problem.

I was backing out of a parking spot, and there was a telephone poll behind me in my path. I needed to pull forward to navigate around this poll. After backing up some, I put the car into drive to pull slightly forward, and the car lurched aggressively, so much so that I got out to see if it'd caught on something. It did not -- there was absolutely nothing there. So I got back in and tried to continue forward, and the accelerator went full force. I floored the brake pedal, but the car behaved as though I was flooring the accelerator. The car drove itself over a cement block, through a staircase and into the brick wall of an abandoned building, continuing to accelerate for a few seconds while against the wall. Air bags did not deploy. I walked away without physical injury, thank goodness. There were no warning lights, symptoms of or dashboard indicators of a problem before or during the issue. Upon investigation online, we see that there is a pending class action for this exact issue. The vehicle has been inspected by our insurance carrier and been deemed a total loss. Insurance has asked that we turn the title over to them in order to receive our payout, and I believe they plan to destroy the car.

Our steering wheel clock spring is malfunctioning causing the vehicles horn not to work in certain positions (intermittently). more of a preventative to warn others, as we first noticed when we tried using it to help warn a car to stop for the light while we were making a left turn the car nearly ran through the red light which would of hit us. I dont know if the problem has been reproduced but I do see plenty of posts online for the same issue for subarus. the vehicle has nor component has been inspected by anyone else except myself (owner) nothing gave pre-warning just suddenly stopped working

The vehicle is a 2015 Subaru Forester. At that time, the car had 47800 miles on it. I started to sense a shaking or vibration on the steering wheel, especially at highway speeds. I took it to a local Subaru dealer and the dealer technician found the lower control arm bushings to be work/torn. I have been driving for over 40 years and have never had to have the bushings replaced in any of my (Toyota) cars, especially at 47800 miles. I bought the car new. I live in the city and do not do any off road driving. I bought the car because of the Eyesight safety system. I didn't realize Subaru's quality was not at the same level as Toyota. According to J.D. Power, "The bushings prevent metal-to-metal contact (friction) hence safeguarding the metal joints." and "Driving around with worn-out bushings can pose a threat to the driver and other road users. Worn-out bushings may also cause damage to the vehicle when its components snap." (website: [XXX] ) I believe it may be a "lemon". I have had to take it to the dealership regarding the transmission problem of hesitation on acceleration. The technician tested it and (of course) found nothing wrong. The service advisor did inform me, over the phone, that the technician experienced the issue during testing. Subaru denied my request for reimbursement of the defective battery. They indicated that I was not eligible for reimbursement because I did not pay the dealership to replace the battery. I had bought an Interstate battery at Costco and replaced it myself. Replacing a car battery is not rocket science. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

“Passenger airbag off” light randomly turns on and off while passenger is sitting in seat during driving.

The horn became intermittently functional and now is no longer working and it has been diagnosed as the roll connector. When the horn fails, it is very dangerous and it appears from Internet reports, it is quite prevalent in this model.

APRIL 2022 MY CAR STARTED TO MAKE NOISES WHEN ACCELARATING. I TOOK IT TO SEVERAL MECHANICS WHO COULD NOT DIAGNOSE THE PROBLEM. DEC. 30, 2022 I TOOK IT TO ANOTHER MECHANIC WHO THOUGHT IT MIGHT BE THE BRAKES AND REPLACED THEM. HE THEN TEST DROVE THE VEHICLE AND THE NOISE REMAINED, SO HE STOPPED AT A TRANSMISSION SHOP AND THEY SAID POSSIBLE TRANSMISSION ISSUES, NOT SURE. NO WARNING LIGHT EVER CAME ON. I WAS DRIVING ON DEC. 31, 2022 WHEN THE SOUNDS WERE LOUDER. I TURNED AROUND TO GO HOME AND WAS IN TRAFFIC AND DOWN SHIFTED TO DESCEND A HILL WHEN I DOWNSHIFTED THE CAR STOPPED AND MANY WARNING LIGHTS CAME ON THE DASHBOSRD. I SHIFTED BACK INTO REGULAR GEAR AND THE LEFT LANE WAS AVAILABLE SO I CHANGED LANES AND PULLED IN TO THE MNDOT PARKING LOT WHICH WAS ABOUT 100 FEET AWAY. I SHUT OFF THE VEHICLE AND HAD IT TOWED TO THE SUBARU DEALER. THEY DIAGNOSED THE CAR WITH A BROKEN TRANSMISSION AND THAT SINCE I HAVE A SALVAGE TITLE IT IS NOT COVERED. THE REPAIR COST IS OVER $9000.

The contact owns a 2015 Subaru Forester. The contact stated that while at a carwash moving forward, the vehicle accelerated up to approximately 35 MPH and crashed into the rear of a Ford Explorer. There were no warning lights illuminated. The driver sustained injuries to his chest due to striking the steering wheel. Medical attention was provided. The contact was able to drive away from the crash site. A police report was filed. There was no air bag deployment. The vehicle was taken to a Collision Center. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified about the failure. The approximate failure mileage was 70,000.

While driving 45mph on an icy road (approximately 25 degree(F) outside temp) the car suddenly lost power as if the CVT transmission was in neutral. However, it was still in drive. Pressing the accelerator only raised the RPMs but no power was sent to the wheels. There were cars behind me and my car was slowing down due to no power. I was fortunately able to pull off to the side of the road, stop, put in park. I put back into drive, power returned, and car drove normally for the remaining ~10miles of my trip. No warning lights from vehicle occurred during this event. This sudden loss of power could have been very dangerous especially given the road conditions. If drivers behind me were not following at a safe distance the sudden reduction in speed could have caused an accident due to the icy roads. I have not yet taken the car to be inspected, but will do so as soon as possible.

I parked my car in the Walgreens parking lot while shopping, less than 30 minutes. When I returned, the car would not start. I called AAA for what I thought was a battery jump. When the AAA technician arrived, checked the battery and said his equipment said to replace the battery. After several attempts he was able to finally get the car started. I drove my car to the dealer where I had just had the battery and terminal replaced five months earlier. The service person checked the battery and charged it for more than an hour after having me call a Subaru warranty line and tell them how many times the battery had to be jumped - once. Yesterday, 12/6/2022 I was attempting to leave my home to take my husband to a cancer treatment clinic for an appointment and the car would not start. I called the Subaru technician who told me to bring the car in before 5 pm, which I could not do. Today, 12/07/2022, after several attempts I was able to start the car and take it to the service center. The technician could not find evidence of the battery purchase June 22, 2022. I showed him my paid receipt and he was able to locate the purchase. He told me the service manager wanted him to test the battery before doing anything. This is my only vehicle and I can’t keep going back and forth to the repair center whenever the new battery and connector , still under warranty, do not work. Today the technician told me the recall for coil replacement needed to be done. I was told it was done in June, but the service center has no evidence in their system that it was done. I never received any notice from Subaru that it was recalled.

Started the car and began to back out of driveway when power steering warning light came on and power steering was loss as soon as I began turning the wheel. Total loss of power steering. If this were to happen at highway speeds, unexpectedly, a major life threatening collision could occur. The odds of a probable coolision would be pretty high for even an experienced driver.

I was on the MA Pike in the middle of three lanes going 70mph and all my red lights came on, the engine revved high RPM, then seemed to be getting no gas and next stalled out. The trip computer said I had had 60 miles of gas left until empty, and I still had a bar of gas left showing on the odometer. There were no warnings lights or messages prior to the failure. It was an extremely unsafe situation, as I had to pull into the “slow” uphill truck lane, lane one of three lanes. There was no shoulder to get on. Trucks were whizzing by me at 70mph. AAA was not able to assist me, as I was in an unsafe location. They called the MA State Troopers who showed up immediately, and frankly probably saved my life, while risking their lives. They ordered gas, as they indicated they had seen this problem before. Two gallons of gas and the car started right up even though it still had gas in the tank. The problem has not been reproduced by a dealer, but it has been written about my many other 2015 Forester owners. Others have reported the same exact problem, sometimes resulting in accidents. How has Subaru gotten away without a recall on this extremely dangerous problem. They definitely are aware of it.

The contact owns a 2015 Subaru Forester. The contact stated he notice that the front passenger’s side air bag warning light illuminated indicating that there was no one seated in the passenger’s side seat, even though there was someone seated in the front passenger’s side seat. The vehicle was taken to an independent mechanic who stated that the Occupant Detection System (ODS) sensor mat harness needed to be replaced. The dealer was contacted and stated that the vehicle needed to be diagnosed. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not included in NHTSA Campaign Number: 19V701000 (Air Bags). The failure mileage was 89,000.

My transmission is having issues after being repaired by dealer. It is stalling when I try to accelerate leaving me at risk of being rear ended.

Check engine light keeps coming on for an O2 sensor that has been recently replaced.

The contact owns a 2015 Subaru Forester. The contact stated upon pulling into a parking space, the brake pedal was depressed, however, the vehicle accelerated unintendedly and crashed into the side of the apartment building of her friend. The contact stated that the crash damaged the apartment of her friend located on the first floor. There was no warning light illuminated. The air bags failed to deploy. There were no injuries sustained. A police report was filed. The vehicle was towed to a tow lot. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 82,000.

The engine on my 2015 Subaru Forester consumes oil at a very high rate. I use fully synthetic oil and within 1,000-2,000 miles, I have to top it off due to excessive "burn off". I have done on-line research, and this seems to be a common problem for this year/make/model. I have been unable to get any action but wanted to report the issue to support a general recall, if applicable. I recently took a road trip of just over 2,000 miles and changed the oil the day before we left. I checked the oil at every fuel-up and could watch the oil level fall. By the end of the trip, I had to top off the oil level to keep it within acceptable range.

SRS airbag light with and without passenger in front passenger seat. Brought to dealer for diagnostic and code B1650 is coming up.

Front passenger airbag system turned off. Doesn't recognize a passenger sitting in the seat therefore the seat belt reminder does not chime. There is a warning that does come onto the dash stating that the SRS system needed service. We have brought this vehicle to the dealership there was a tech code of B1650 occupant detection system fault.

The contact owns a 2015 Subaru Forester. The contact stated while his wife was driving approximately 55 MPH, the vehicle started shaking abnormally. The contact stated that his wife smelled like the brakes were burning. The contact stated that his wife did not notice any warning lights being illuminated. The driver pulled over and turned off the vehicle; however, the vehicle failed to restart. The contact had the vehicle towed to an independent mechanic. The vehicle was diagnosed, and it was determined that the clutch flywheel had fractured and separated. The mechanic also stated that the clutch plate needed to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 40,300. The consumer stated the flywheel was in two pieces and outer two pieces broke apart, destroying the clutch assembly.

Airbag light intermittently turns on to indicate that airbag may not deploy even if there is someone in the passenger seat. This is a known safety issue with a recall in 2019 but for some reason is affecting a much larger set of vehicles than in the recall, including mine.

With no one sitting in the passage seat the warning light will not turn off unless the seat belt is buckled The CVT transmission is making a high pitch whining sound The dealership informed me the transmission is going out. There is a manufacturer extended warranty for up to 100,000 miles that I have not received. My car started to make the sound at 110,210 miles Subaru was fully aware of the CVT problems and are not being held accountable for the repairs. I have been quoted I’ve $7000 from the dealership for a replacement The CVT is not repairable My car is now unsafe to drive. The CVT transmission can fail and not shift or not stop while braking

Suddenly lost acceleration and engine stopped - without any dashboard signal of low gas or engine issue. Car was able to start after couple of minutes. At the time of losing acceleration and stopping gas indicator was showing two bars - and car was not running with low fuel indicator. My whole family was in the car and stopping in the middle lane of a busy national highway of 65 miles speed limit on a Saturday late in night was very scary!

Unknown origin. Airbag issues started in September October 2022. 2015 Subaru Forester. Vehicle with Heated Seats similar to open recall. Warning notice display as to Airbag dysfunction. Airbag determined to not function by Dealer. But informed not within the specific airbag recall affecting other same era (2015) Foresters now under recall altho symptomatically the same issues as other Vehicles subject to recall. Quoted up to $2000 to fix the Vehicle. Subsequently, the driver side warning assistance sensors have stopped working on the Vehicle. Because the VIN # does not fit within the recall matching system, Subaru could not replace the airbag without payment. Even after offering some payment accommodation on the part, Subaru wanted $1000 or so to repair and could not give a final estimate in advance. This Vehicle has less than 40,000 miles on it.

I own a 2015 Suburu Forester with just under 60,000 miles. i have noticed the engine does not start right off, making me nervous. I drive a lot and don't want to get stranded. On 9/19/2022 I went to the Battery Outlet in Quakertown and they said i have a battery drain. They did not think the battery needed to be replaced but to me, the greater issue is WHY IS MY BATTERY DRAINING TO BEGIN WITH. Of course, the car would be available for inspection. No I am not at risk. I have to ask my mechanic to check it out. I bought the car in 9/2020 and due to covid I did not use it as much as I am now. No warning lights on this; I can hear the engine struggling to start.

We had driven up Mt Washington in NH (about 6000ft high) and were returning back. We had used the X mode (hill assist) intermittently on the way down. Had driven almost 150 miles back to home, when the car suddenly lost power and started to shudder. We were able to coast to the side. We tried to start again and again the same problem. We noticed that the brakes seemed quite warm. After about 5 minutes we tried again and were able to drive slowly to a gas station, but no one to help since it was late. Since fuel was low at 1 bar (60 miles distance to empty). We filled up the tank and made our way home driving slowly on the back roads. We are not sure if it could be a problem with the fuel, electrical system, brakes or the hill assist. While the car seems to run fine on short trips of a few miles, have not taken it out on any longer drives.

Purchased 4 tires for my AWD Subaru from Costco. The driver side rear tire kept losing air a few days after installing them. Pumped air in it a few times at home. Took the car back to Costco. They found a leak that they repaired. Brand new tires leaking was my problem with Michelin 225/55R18 Primacy tour A/S.