NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2015 Subaru Forester. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
PASSENGER AIRBAG DISABLED DUE TO SRI CODE IN SEAT. PASSENGER SEAT SENSOR DEFECTIVE.
2015 SUBARU FORSTER WITH 50,098 MILES. CAR WAS PARKED IN MY GARAGE. I WAS THE ONLY PERSON IN IT AND THERE WAS NO BAGGAGE OR LOAD. AS I SAT DOWN ONTO THE SEAT, READY TO TURN IGNITION ON, THERE WAS A VERY LOUD POP AND I FELT THE REAR END OF THE CAR DROP. THE CAR WAS NOT EVEN TURNED ON. ALL TIRES WERE FINE BUT TWO PIECES OF THE REAR PASSENGER SIDE COIL SPRING LAY ON THE FLOOR. PICTURES ARE ATTACHED (I HOPE). ONE BREAK HAD CLEARLY HAPPENED LONG AGO SINCE BOTH BROKEN EDGES WERE VERY RUSTED. AT THE OTHER BREAK, THE PART WHICH HAD JUST SNAPPED WAS FRESH BUT HALF OF THAT BREAK WAS ALSO VERY RUSTED. I COULD NOT SAFELY DRIVE THE CAR SINCE THE WHEEL WAS NEARLY TOUCHING THE TOP OF THE WHEEL WELL. ON THE REPAIR SHOP LIFT, WE FOUND THE DRIVER'S SIDE SPRING WAS ALSO BROKEN. THE SUBARU DEALERSHIP DID NOT ANSWER MY PHONE CALL. SUBARU NATIONALLY CLAIMS THEY HAVEN'T ANY INFORMATION REGARDING THIS BUT I BELIEVE THAT THERE WAS POOR QUALITY STEEL IN THIS SPRING. SO, I GOOGLED IT AND FOUND AN AMAZING NUMBER OF SIMILAR CLAIMS WITH 2014 1ND 2015 FORESTERS AND MANY WITH NEARLY THE SAME MILEAGE AND ALSO PHOTOS SHOWING THE BREAKS IN NEARLY THE SAME LOCATIONS. I BELIEVE THERE IS BAD STEEL IN THESE SPRINGS. JUST 50 MILES EARLIER ON THE PREVIOUS DAY I HAD BEEN TRANSPORTING A MOBILITY LIMITED HANDICAPPED PERSON IN VERY RURAL AREAS. IT COULD HAVE BEEN A TERRIBLE SCENE IF THE FINAL BREAK HAD HAPPENED THEN. THE CAR HAS BEEN DRIVEN UNDER NORMAL CIRCUMSTANCES - NO UNDO STRESS.
HAD JUST GOT DONE REGISTERING MY 2015 FORESTER WITH 69K MILES. HAD REPLACED MY TIRES SINCE THEY WERE NEEDED TO BE DONE FOR INSPECTION AND AS I WAS REVERSING OUT OF THE SHOP IT FELT LIKE I HAD POPPED MY TIRE. GOT OUT AND SAW THE WHOLE REAR DRIVERSIDE SPRING SHOT DOWN THROUGH THE STRUT. LUCKILY IT ALL HAPPENED IN THE PARKING LOT, NOT WITH ME DRIVING DOWN TO MY MECHANIC GET GET MY INSPECTION DONE. ALSO HAD BOTH MY CHILDREN IN THE CAR WITH ME SO I WAS PRETTY UPSET WITH THIS HAPPENING. BROUGHT THE CAR TO MY DEALERSHIP (PRIME SUBARU OF MANCHESTER) WHERE I HAD PURCHASED THE VEHICLE AND TOLD THEM WHAT HAD HAPPENED. TO MY SURPRISE NOT ONLY DID THE DRIVERSIDE SNAPPED, BUT ALSO THE OTHER REAR TOO. WAS ESTIMATED TO BE $550 FOR THE REPAIR. FROM WHAT I SAW BOTH SPRINGS SNAPPED DUE TO RUST. PURCHASED THIS VEHICLE SO I DIDNT HAVE TO DEAL WITH PROBLEMS LIKE THIS BEING THAT I AM A YOUNG FATHER OF 2 AND CANNOT REALLY AFFORD NOR SHOULD HAVE TO REPAIR STUFF LIKE THIS. WITH A VEHICLE BEING ONLY 5 YEARS I DO NOT FIND THIS ACCEPTABLE. SUBARU OF AMERICA REALLY NEED TO TAKE ACTION TOWARDS THIS BEFORE SOMEONE GETS SERIOUSLY INJURED.
TL* THE CONTACT OWNS A 2015 SUBARU FORESTER. WHILE DRIVING APPROXIMATELY 55 MPH, BOTH REAR COIL SPRINGS FRACTURED. THE CONTACT DROVE THE VEHICLE TO BAIERL SUBARU (9545 PERRY PKWY, PITTSBURGH, PA 15237) WHERE IT WAS DIAGNOSED THAT BOTH REAR COIL SPRINGS FRACTURED AND NEEDED REPLACEMENT. THE VEHICLE WAS CURRENTLY UNDERGOING REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
REAR COIL SPRING FAILURE. TOOK CAR INTO DEALERSHIP FOR PA STATE SAFETY INSPECTION. WAS TOLD (AND PERSONALLY VERIFIED) THAT RIGHT REAR COIL SPRING WAS BROKEN. THE CAR HAD 21,428 MILES AT THAT TIME.
I WAS DRIVING ON CITY STREETS (SPEED LIMIT 45MPH) TO RUN SIMPLE ERRANDS WHEN THE CHECK ENGINE LIGHT CAME ON. I IMMEDIATELY TURNED AROUND TO GO HOME WHICH WAS JUST A MINUTE OR TWO AWAY. AS I SAT AT A TRAFFIC LIGHT, I REALIZED THE ENGINE WAS IDLING A BIT ROUGH. THE CHECK ENGINE LIGHT REMAINED ON. I PARKED THE CAR IN THE GARAGE AND SPOKE WITH SUBARU AS WELL AS OUR MECHANIC AT NEW DIMENSIONS AUTOMOTIVE. APPARENTLY, SUBARU HAD ISSUED A MECHANICS NOTICE TO BE AWARE THAT ALTERNATOR PROBLEMS EXISTED. WE ULTIMATELY HAD THE REPAIR COMPLETED AT NEW DIMENSIONS ON 8/6/19 IN THE AMOUNT OF $877.53. OUR MECHANIC SUGGESTED THAT THIS MECHANICAL ISSUE MAY WELL BECOME A RECALL, AND TO KEEP OUR RECEIPT FOR JUST THAT REASON.
PASSENGER AIRBAG INDICATOR IS INTERMITTENTLY FAULTY. THE WARNING LIGHT COMES ON UPON STARTING. THEN GOES OUT NEXT TIME THE CAR IS DRIVEN. DEALER SAYS SOMETIMES THIS CAN BE DUE TO A WET SEAT. SEEMS LIKE A SPECIOUS EXPLANATION TO ME.
OWN A 2015 SUBARU FORESTER 2.0 XT TOURING. HAVE DRIVEN 48,200 MILES. HAVE DRIVEN ON REGULAR HIGHWAYS/ROADS WITH ZERO OFF-ROADING. BEGAN HEARING A CREAKING NOISE WHEN I USED TO BRAKE AND COME TO A STOP. TOOK THE CAR TO THE DEALER AND FOUND THE BUSHING ON THE FRONT WERE CRACKED. WAS TOLD IT WILL TAKE $800 TO FIX THIS AT THE DEALERSHIP. CHECKED WITH A GOOGLE SEARCH ON THE ISSUE - FOUND PLENTY OF OTHER POSTING ON THIS ISSUE. THIS SEEMS A VERY COMMON ISSUE WITH THE SUBARU FORESTER 2.0 XT MODELS ON A POORLY DESIGNED SUSPENSION AND THE CRASH RISK INCREASES ESPECIALLY WHILE DRIIVNG AT HIGH SPEEDS. WE USE THIS CAR NOW FOR MAINLY OUR OUTDOOR TRIPS AND NOW IAM SCARED TO DRIVE THIS CAR WITH OUR DAUGHTER IN IT AT HIGH SPEEDS ON THE FREEWAY. REQUEST TO OPEN AN INVESTIGATION INTO THIS SINCE THERE ARE MULTIPLE REPORTS ON THE BUSHINGS GOING BAD ON THE 2015 SUBARU FORESTER.
ON JULY 30 2019 I CAME BACK FROM A 6 WEEK VACATION. MY SUBARU SAT IN MY DRIVEWAY WHILE ON VACATION, I GOT IN THE CAR TO MOVE IT , I NOTICED IT WASN'T SITTING RIGHT. I ASKED MY BOYFRIEND TO CHECK MY TIRES THINKING ONE WAS LOW OR FLAT. ALL TIRES WERE GOOD SO I PULLED MY CAR OUT OFF THE DRIVEWAY, AS I WALKED BACK INTO MY DRIVEWAY I SAW THE PIECES OF MY SPRING WHERE MY CAR WAS MOVED FROM. HOW CAN THIS SPRING BRAKE JUST SITTING IN THE DRIVEWAY ? THE ATTACHED PICTURE SHOWS THE PIECES , RUST AND ALL . I'VE FOUND FROM MY WEB SEARCH THIS IS A COMMON ISSUES WITH THE 2014 -2015 SUBARU'S , MY EXPERIENCE IS NOT AN ISOLATED ISSUES. SOME BREAK SITTING IN THEIR GARAGE OR DRIVEWAY, SOME BREAK WHEN DRIVING CAUSING ACCIDENT AND ADDITIONAL DAMAGE TO VEHICLE AND DRIVER. TO WHERE I WAS ONE OF THE LUCKY ONES, IT COULD HAVE HAPPEN DIFFERENT. THIS COIL SPRING IS MOST DEFIANTLY DEFECTIVE RUSTING FROM THE INSIDE OUT.
TL* THE CONTACT OWNS A 2015 SUBARU FORESTER. WHILE DRIVING OUT OF THE DRIVEWAY, THE HORN FAILED TO OPERATE WHEN PRESSED. THE CONTACT CALLED COLONIAL SUBARU (761 E CHESTER ST, KINGSTON, NY 12401, 845-339-3330) AND WAS INFORMED THAT IF HE WERE TO TURN THE STEERING WHEEL TO EITHER THE EXTREME LEFT OR RIGHT, THE HORN WOULD WORK. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000.
ON JULY 28, WE WERE DRIVING AT ~70 MPH ON A FREEWAY WHEN THE CAR LOST MOMENTUM. THE ENGINE AND ELECTRICAL SYSTEM SEEMED TO STILL BE OPERATING, BUT THE ACCELERATOR HAD NOT EFFECT AND WE HAD TO COAST AND BRAKE TO A STOP NEXT TO THE MERIDIAN. DUE TO DENSE, HIGH SPEED TRAFFIC, WE COULD NOT SAFELY CROSS TWO-LANES OF TRAFFIC TO REACH THE SHOULDER. BRAKES AND STEERING CONTINUED TO FUNCTION AND THE CAR HAD FUEL, ALTHOUGH WAS CLOSE TO EMPTY. WE COULD NOT RESTART THE CAR, NOR COULD THE TOW TRUCK OPERATOR WHO REACHED US ~35-MIN LATER. THE CAR STARTED NORMALLY THE NEXT DAY, THE DEALER HAD NO THEORY OF WHY THIS OCCURRED, AND A MECHANIC WHO EXAMINED THE CAR COULD NOT REPRODUCE THE PROBLEM, AND SAID THE FUEL SYSTEM WAS OPERATING NORMALLY. WE'VE OWNED THE CAR SINCE JUNE 2018 WITH NO PREVIOUS PROBLEMS AND THIS WAS THE FIRST TIME THIS SITUATION OCCURRED. ON JULY 7, WE HAD THE CAR SERVICED FOR A RECALL RELATED TO A BRAKE LAMP SWITCH, I.E., SAFETY RECALL: WUE90|NHTSA CAMPAIGN: 19V149000.
THE PASSENGER AIRBAG SEAT SENSOR INTERMITTENTLY FAILS TO DETECT THE PASSENGER CAUSING THE PASSENGER AIRBAG NOT TO ARM. THIS IS ALSO ACCOMPANIED BY THE SRS DASH LIGHT TO TURN ON AS WELL.
DURING ROUTINE 45000 CAR MAINTENANCE (OIL CHANGE, TIRE ROTATION, BRAKE INSPECTION) THE TECHNICIAN DISCOVERED THAT THE REAR DRIVER'S SIDE COIL SPRING HAD RUSTED AWAY FROM ITS' RETAINING BRACKETS (TOP AND BOTTOM) AND WAS HANGING LOOSE AROUND THE SHOCK ABSORBER AND COULD BE WIGGLED OR ROTATED BY HAND. INITIAL COST ESTIMATE IS $1300.00 TO REPLACE BOTH SPRINGS. THE CAR IS UNSAFE TO DRIVE UNTIL IT IS REPAIRED.
TL* THE CONTACT OWNS A 2015 SUBARU FORESTER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V149000 (EXTERIOR LIGHTING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. EVANSTON SUBARU (3340 OAKTON ST, SKOKIE, IL 60076, (847) 869-5700) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
WHEN A PASSENGER IS SITTING IN THE FRONT PASSENGER SEAT, THE AIRBAG WILL FREQUENTLY FAIL TO TURN ON. AN AIRBAG WARNING LIGHT WILL INSTEAD APPEAR ON THE DASH. WHEN I BROUGHT THE CAR TO THE DEALERSHIP, THEY INSISTED (BEFORE EVEN LOOKING AT THE CAR) THAT SOMETHING MUST HAVE BEEN SPILLED ON THE SEAT AND THAT THE SEAT WOULD NEED TO BE REPLACED (FOR $895). NOTHING HAS EVER BEEN SPILLED ON THE FRONT PASSENGER SEAT, NOR HAS IT GOTTEN WET. VISUAL INSPECTION OF THE SEAT SHOWS THAT IT'S IN PRISTINE SHAPE. SOMETIMES THE AIRBAG ALERT WILL APPEAR WHEN THE CAR IS STILL STATIONARY. OTHER TIMES, IT HAS ONLY APPEARED ONCE THE CAR WAS IN MOTION.
I DROVE INTO GARAGE AT ABOUT 1 M.P.H. AND PUT THE CAR IN PARK. AFTER IDLING FOR ABOUT 3 SECONDS THE ENGINE ACCELERATED TO 2,800 R.P.M. AND STAYED THERE,I COULDN'T GET IT TO SLOW DOWN. I PRESSED ON THE ACCELERATOR MANY TIMES,IT WOULDN'T SLOW DOWN OR SPEED UP. IT JUST STAYED AT THE SAME SPEED. PRESSING THE BRAKE PEDAL DIDN'T DO ANYTHING. I GOT IT STOPPED BY TURNING OFF THE IGNITION. WHEN THIS HAPPENED THE CHECK ENGINE LIGHT CAME ON. I GOT CODE P2138. I AM REPLACING THE ACCELERATOR PEDAL POSITION SENSOR AS I AM AFRAID TO DRIVE IT.THE CAR IS EXACTLY 5 YEARS OLD,I BOUGHT IT NEW. IT HAS 16,552 MILES ON IT NOW. I WAS VERY LUCKY IT WAS IN PARK WHEN IT DID THIS. I HOPE THE NEW PART FIXES IT.AFTER 4 RESTARTS THE CHECK ENGINE LIGHT WENT OUT. I TOOK IT FOR A SHORT DRIVE,AND THE ENGINE KEPT WANTING TO RUN FAST. TWO DAYS LATER IT SEEMS OK,IT SLOWS DOWN NOW.
RIGHT REAR COIN SPRING FAILED (BROKE). APPEARS TO BE RUSTED THROUGH THE COIL. DISCOVERED WHEN VEHICLE WAS STATIONARY AND ON A LIFT. PART OF COIL FELL OUT.
TL* THE CONTACT OWNS A 2015 SUBARU FORESTER. THE CONTACT STATED THAT THE VEHICLE RAN OUT OF FUEL ON THE HIGHWAY WITH SEVENTY MILES STILL REMAINING ON THE FUEL GAUGE. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO WILLIAMS SUBARU OF SAYRE (222 SPRING ST, SAYRE, PA 18840, (570) 888-9691) FOR DIAGNOSTIC TESTING. AN APPOINTMENT WAS SCHEDULED WITH THE DEALER FOR NEXT WEEK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 84,000.
I TOOK MY CAR IN FOR A RECALL ON BRAKE LIGHT SWITCH AND STOHLMAN SUBARU TOLD ME THE RIGHT REAR SPRING WAS BROKEN, BUT THE PARTS ARE OUT OF STOCK. THEY RECCOMMEND REPLACING BOTH REAR SPRINGS AT $700-800, WHEN THEY ARE AVAILABLE. A HARDSHIP FOR ME AS I AM A SENIOR. I WAS NOT AWARE OF WHEN IT BROKE, OR THAT IT WAS BROKEN. THEY TOLD ME IT PROBABLY RUSTED
IN MAY 2019 THE AIRBAG SENSOR WARNING WENT ON UNEXPECTEDLY AND FOR NO APPARENT REASON WHILE DRIVER AND A FRONT SEAT PASSENGER WERE IN IT AND THE CAR WAS IN MOTION GOING APPROXIMATELY 30-40 MPH ON A TOWN ROAD. ADDING EXTREME DANGER TO THIS SITUATION IS THE FACT THAT THE SENSOR TURNING ON MADE THE PASSENGER 'AIRBAG OFF' WARNING IMMEDIATELY LIGHT UP EVEN THOUGH A PERSON WAS IN THE SEAT WHEN IT HAPPENED, THE AIRBAG HAD PREVIOUSLY BEEN ON WITH THEM IN THE SEAT, AND THE CAR WAS MOVING. IT WAS CHECKED BY THE DEALER WHO SIMPLY CLEARED A CODE AND SUGGESTED A CELL PHONE COULD, PERHAPS, HAVE INTERFERED AND CAUSED THE SENSOR LIGHT TO GO ON. DEALER ALSO ALTERNATIVELY SUGGESTED THAT IF SOMEONE SPILLED SOMETHING THIS COULD HAVE CAUSED IT. (NOBODY SPILLED ANYTHING AND DEALER VERIFIED IN WRITING THAT NO STAIN WAS FOUND ON THE SEAT TO SUGGEST OTHERWISE.) OVER THE COURSE OF THE NEXT MONTH THE AIRBAG SENSOR RANDOMLY WENT ON (DANGEROUSLY CAUSING THE AIRBAG TO TURN OFF AGAIN, OFTEN DESPITE SOMEONE BEING IN THE SEAT!) IN THIS SAME MANNER SEVERAL TIMES. SOMETIMES THE CAR IS IN MOTION WHEN IT HAPPENS, WHICH IS PARTICULARLY DANGEROUS AND HAS CAUSED US TO STOP ALLOWING A HUMAN TO BE IN THE FRONT SEAT BECAUSE WE CANNOT RELY ON THE AIRBAG AT THIS POINT. OTHER TIMES, THE CAR HAD BEEN PARKED AND WHEN I TURN IT ON THE AIRBAG SENSOR TURNS ON. TAKING IT BACK TO THE DEALER 7/11/19 HERE IS WHAT THEY STATED UNDER 'CAUSE' AND 'CORRECTION' ON OUR INVOICE: "...CODE B1760 STORED IN SYSTEM INSPECTED SEAT FOUND NO STAINS ON SEAT INSPECTED WIRING FOUND WIRING TO BE GOOD REC REPLACEMENT OF SEAT BOTTOM" AND "CUSTOMER HAS BEEN ADVISED THAT DUE TO NO ELECTRONICS BEING ON THE SEAT WHEN THE LIGHT AND FAULTS KEEP RETURNING REPLACEMENT OF SEAT BOTTOM (OCCUPANT DETECTION SENSOR) IS THE NEXT STEP..." THEY ESTIMATE $1032.45. THE CAR IS JUST UNDER 90K MILES AND THUS, ACCORDING TO SUBARU, OUT OF WARRANTY FOR THIS PROBLEM.
RECALL NOTIFICATION FOLLOWUP --- THIS VEHICLE HAS A BRAKE LAMP SWITCH RECALL. I CALLED THE DEALER --BOB BAKER SUBARU IN CARLSBAD CA -- AND THEY REQUIRE AN APPOINTMENT TO CHANGE THE SWITCH. TODAY IS JULY 9, 2019, AND THEY CANNOT SCHEDULE AN APPOINTMENT UNTIL NOVEMBER, 2019. TO ME THIS IS AN UNREASONABLE AMOUNT OF TIME TO WAIT FOR A VEHICLE RECALL THAT IS A VERY MINOR PART REPLACEMENT. I AM MAKING THIS COMPLAINT BECAUSE THE RECALL NOTICE AND THIS WEBSITE BOTH MENTION THAT THE REPAIR SHOULD BE DONE IN A REASONABLE AMOUNT OF TIME.
I WAS PULLING OUT OF A PARKING SPOT YESTERDAY WHEN I HEARD A LOUD BANG. I HAD DIFFICULTY DRIVING HOME ON THE STREET WITH BRAKES & STEERING EVEN AT A VERY SLOW SPEED. CAR HAD TO BE TOWED TO SUBARU TODAY. THE CONTROL ARM WAS TOTALLY RUSTED THROUGH & BROKE APART.
TL* THE CONTACT OWNS A 2015 SUBARU FORESTER. WHILE THE CONTACT WAS LOADING GROCERIES INTO THE TRUNK OF THE VEHICLE, SHE STEPPED BACK AND NOTICED THAT THE VEHICLE WAS VERY LOW. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR SUSPENSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. HERITAGE SUBARU CATONSVILLE (6624 BALTIMORE NATIONAL PIKE, BALTIMORE, MD 21228, (844) 224-1954) WAS CONTACTED TO SCHEDULE A SECOND DIAGNOSTIC TEST. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.
Battery drains while parked. Battery needs to be replaced more frequently than it should
PASSENGER AIR BAG TURNED OFF WHILE PASSENGER IS IN THE SEAT WHILE VEHICLE IS IN MOTION. IN CASE OF AN ACCIDENT THE AIR BAGS WILL NOT DEPLOY.
WE WERE DRIVING IN THE FREEWAY AT 65MPH, WE HAD BEEN DRIVING ABOUT AN HOUR, ON THE FREEWAY WITH SOME TRAFFIC BUT MOSTLY MOVING NORMALLY. SUDDENLY WITH NO WARNING NOR ENGINE LIGHTS, THE CAR REVED BUT DIDN'T RESPOND TO THE GAS PEDAL. AS THOUGH IT HAD RUN OUT OF GAS. THE LOW FUEL LIGHT HAD GONE ON ALREADY, IT TURNS ON AROUND 70 MILES TO EMPTY, BUT WE STILL HAD 50 MILES TO EMPTY. WE PULLED OVER AND CALLED ROADSIDE ASSISTANCE TO DELIVER GAS SINCE THAT'S ALL WE COULD FIGURE HAD HAPPENED. AFTER ABOUT 30 MINUTES WAITING WE DECIDED TO TRY IT AND JUST SEE IF IT WOULD START AND IT DID! WE DROVE TO THE NEXT EXIT AND GOT GAS WITH NO FURTHER PROBLEMS, AND CONTINUED ON HOME AFTER. THIS WAS VERY SCARY AND LEFT MY FAMILY SITTING STRANDED ON THE SIDE OF THE FREEWAY. NO ENGINE LIGHTS, NO CODES, NOTHING OBVIOUS TO FIX. NOW I'M NERVOUS TO DRIVE WITH MY KIDS IN THE CAR IN CASE IT HAPPENS AGAIN.
I BROUGHT MY 2015 SUBARU FORRESTER INTO SHEEHY SUBARU FOR A VA SAFETY INSPECTION AND OTHER WORK. I WAS ADVISED THAT MY RIGHT, REAR COIL HAD A CRACK IN IT. WHEN I SAW IT, IT WAS OBVIOUS THAT ABOUT ONE HALF COIL TURN ON THE BOTTOM WAS TOTALLY DETACHED (PHOTO). SHEEHY PROVIDED AN INITIAL ESTIMATE OF $1,900 TO REPLACE BOTH OF THE BACK COILS/STRUTS AND THAT IT WOULD TAKE 3-4 DAYS. I DID SOME INTERNET SEARCHING AND WAS SURPRISED TO FIND HOW MANY OTHER PEOPLE HAVE HAD THE SAME PROBLEM OVER THE LAST YEAR-SOME PICS WERE IDENTICAL TO MINE. THERE HAVE BEEN SO MANY COILS THAT HAVE BROKEN, THAT THERE IS A SHORTAGE OF COILS NATIONWIDE. BASED ON WHAT I SAW ON-LINE, I POINTED OUT TO THE SHEEHY SERVICE PERSON THAT THIS SEEMS TO BE A COMMON PROBLEM AND I ASKED IF SUBARU WOULD COVER THE COST. HE ASKED AND HEARD BACK WITHIN AN HOUR THAT SUBARU WOULD PAY FOR THE RIGHT BROKEN COIL AS A GOOD WILL GESTURE, BUT I'D HAVE TO PAY FOR THE OTHER ONE, ESTIMATED AT $920. SINCE SHEEHY ADVISED ME THAT MY CAR WAS 'NOT SAFE TO DRIVE' (SEE P. 3 OF ATT. RECEIPT) BECAUSE OF THE BROKEN COIL, I AUTHORIZED SHEEHY'S TO MAKE THE REPAIR AND WAS GIVEN A LOANER. 5 DAYS LATER, I HADN'T HEARD ANYTHING SO I CALLED AND WAS ADVISED THAT THERE IS A PROBLEM GETTING REPLACEMENT COILS. IN THE END, IT TOOK 2 AND WEEKS FOR SHEEHY TO OBTAIN THE COILS AND REPAIR MY VEHICLE ON JULY 15, 2019. WHILE I'M NOT AN EXPERT, GIVEN HOW COMMON THIS DEFECT OCCURS, IT'S FAIRLY CLEAR TO ME TO THAT THERE IS EITHER A MANUFACTURING DEFECT IN A LARGE NUMBER OF COILS, OR THE COIL HAS A DESIGN DEFECT. I'M NOT SURE WHICH IT IS BUT IT SHOULD BE DEALT WITH ON A BROADER BASIS. THE NEW COIL DOES HAVE A SLIGHTLY DIFFERENT DESIGN WITH A PROTECTIVE SLEEVE ON THE BOTTOM FEW TURNS OF THE COIL, WHICH MAY INDICATE A DESIGN DEFECT. FRANKLY, I'M SURPRISED THERE HASN'T BEEN A RECALL, GIVEN HOW COMMON THIS PROBLEM IS AND THE SAFETY RISK THAT IT PRESENTS.
BROKEN LEFT REAR COIL SPRING AT 52,600 MILES. DEALER STATED THIS IS A KNOWN ISSUE WITH THIS MODEL YEAR.
BOTH REAR WHEEL BEARING HAD TO BE REPLACED AT 74,000 MILES.WHILE IN THE DEALERSHIP TO HAVE THEM REPLACED THREE OTHER CUSTOMERS WERE HAVING THE SAME PROBLEM.
THE CAR WAS WOBBLY AND WENT IN FOR SERVICE AND THEY FOUND ONE REAR STRUT THE TECHNICIAN TOOK IT FOR A DRIVE AND THE OTHER ONE BROKE ON HIM. IT COSTS ME $1390 TO FIX IT AND I DROVE IT ON THE HIGHWAY AND IT STILL WOBBLY. SUBARU DOES NOT WANT TO ACKNOWLEDGE THE FACT THERE IS A MAJOR ISSUE WITH THIS VEHICLE. THIS SHOULD HAVE BEEN RECALLED BY SUBARU WHEN THEY KNEW ABOUT THIS. THIS CAR ALSO HAD ROTORS THAT NEEDED TO BE REPLACED, THE ARM CONTROL, WHEEL BEARINGS ALL UNDER 60,000. THIS IS A SERIOUS ISSUE, I COULD GET KILLED OR HAVE A MAJOR ACCIDENT AND SUBARU DOES NOT WANT TO HEAR ABOUT IT. I AM SCARED TO DRIVE THIS CAR. THE CONSUMER STATED THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO ASSIST WITH THE REPAIRS. *JS
BOTH REAR SPRINGS BROKEN AT THE LOWER PERCH OF THE STRUT. CAR HAS 9533 MILES. SUBARU REPLACED BOTH SPRINGS FOR NO COST BECAUSE IT WAS A SAFETY ISSUE. OWNER DID NOT NOTICE ANY PROBLEM UNTIL CAR WAS BROUGHT TO DEALER FOR BRAKE LAMP SWITCH RECALL. THE DEALER KNEW RIGHT AWAY WHAT THE PROBLEM WAS BEFORE IT WENT ON THE LIFT.
AT 40K MILES, THE REAR SUSPENSION COIL SPRING IS FOUND BROKEN DURING A REGULAR OIL CHANGE AND BRAKE INSPECTION. THE SPRING IS RUSTED INSIDE OUT. MECHANICS SAID IT IS RARE THAT THIS PART WOULD BREAK IN THE LIFETIME OF A CAR. THERE ARE MANY SIMILAR BROKEN SPRING CASES AMONG 2014 AND 2015 SUBARU FORESTER MODEL CARS. PLEASE CHECK HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T61866_DS789686. THIS IS A SAFETY CONCERN THAT SUBARU DID NOT TAKE PROMPT ACTION. EVEN IF ONE LIFE LOST AS A RESULT OF THIS IN THE FUTURE IS TOO LITTLE TOO LATE. SUBARU VALUES MONEY OVER LIVES. IT IS NOW UP TO NHTSA TO TAKE FURTHER ACTIONS TO PROTECT PUBLIC SAFETY.
CAR WAS NOT MOVING AND SITTING IN MY DRIVEWAY. WHEN I NOTICED THE LEFT REAR BODY FRAME LOW, ALMOST TOUCHING THE TIRE. LOOKED UNDER CAR AND FOUND BROKEN SPRING PIECES, THAT WAS TOTALLY RUSTED INSIDE OUT. THIS SHOULD NOT HAPPEN TO A 4 YEAR OLD CAR WITH ONLY 38K MILES. I WAS VERY LUCKY NOT DRIVING THE WHEN THIS FAILURE HAPPEN OR IT COULD OF LEAD TO A MAJOR ACCIDENT. I ALSO FOUND OUT THOUGH THE INTERNET THIS IS NOT A ONE TIME PROBLEM SUBARU IS HAVING WITH THESE SPRINGS BREAKING. I BELIEVE IT'S A MANUFACTURED MATERIAL DEFECT THAT SHOULD BE RECALLED IMMEDIATELY BEFORE SOME ONE GETS INJURED! ALSO THE COST SHOULD BE BE HANDLED BY SUBARU..
TL* THE CONTACT OWNS A 2015 SUBARU FORESTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V149000 (EXTERIOR LIGHTING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TUCSON SUBARU (4901 N ORACLE RD, TUCSON, AZ 85704, (520) 422-2111) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TODAY IS 6/5/2019. THE EARLIEST I CAN SCHEDULE MY URGENT IMPORTANT SAFETY RECALL WITH FOX SUBARU IN GRAND RAPIDS, MI IS NOVEMBER 6TH, 2019------FIVE MONTHS FROM NOW! REALLY??? SO IF I DIE....BEFORE THEN...IN AN ACCIDENT AS A RESULT OF THEM NOT BEING ABLE TO DO THE RECALL DOES MY FAMILY GET TO SUE FOX SUBARU AS WELL AS SUBARU OF AMERICA, INC FOR COMPENSATION FROM MY LIFE? HOW RIDICULOUS IS THIS 5 MONTH WAIT FOR URGENT IMPORTANT SAFETY RECALLS?????
WHILE STATIONARY, HORN QUIT WORKING. FUSE UNDER HOOD REPLACED TWICE AT $16 EACH. FUSE BLOWS AFTER BLOWING HORN ONCE. WHEN YOU HIT THE PANIC BUTTON ON THE KEY FOB THE HORN BLOWS FINE. LIKELY A SHORT IN THE STEERING ROLL CONNECTOR. OTHER SUBARU'S HAVE BEEN RECALLED FOR THIS PROBLEM. THIS ONE SHOULD BE ALSO.
I HAVE HAD MY FORESTER SINCE NOV 2014, AND DURING THE TIME OF OWNING THE VEHICLE I HAVE HAD TO ADD A QUART OF OIL ROUGHLY EVERY 2500-3000 MILES IN BETWEEN SERVICES (5000 MILE SERVICE INTERVAL) AS THE CHECK ENGINE OIL LEVEL LIGHT ILLUMINATES. AT TWO POINTS THAT I HAVE HAD THE VEHICLE (ROUGHLY 50000 AND 80000), I HAVE HAD OIL CONSUMPTION TESTS RUN ON THE VEHICLE, BOTH WERE RETURNED AS NORMAL, AND THAT THE AMOUNT OF OIL CONSUMED BY THE ENGINE WAS WITHIN THE PARAMETERS OF THE DESIGN. ON 24 MAY 2019, I TURNED THE VEHICLE IN TO A SUBARU DEALERSHIP IN HAWAII FOR SERVICING (HAVE USED THIS LOCATION IN THE PAST), AND THEY INFORMED ME THAT THE OIL IS LEAKING INTO THE COOLANT SYSTEM INSIDE THE ENGINE, AND THAT THE ENGINE NEEDS TO BE PULLED AND THE UPPER OIL PAN SEALS AND HEAD GASKETS NEED TO BE REPLACED. I FAIL TO UNDERSTAND HOW THIS ISSUE COULD GO UNDIAGNOSED FOR THE ENTIRETY THAT I HAVE BEEN HAVING THE VEHICLE SERVICED AT SUBARU DEALERSHIPS, THROUGH TWO OIL CONSUMPTION TESTS, AND JUST NOW THE ISSUE WAS DIAGNOSED. I ALSO UNDERSTAND THAT THE AMOUNT OF OIL MISSING FROM THE PAN MIGHT NOT HAVE BEEN "CONSUMED" AS THE SERVICE TECHNICIAN MADE A POINT TO STATE, BUT I WOULD SAY A PRETTY GOOD INDICATOR OF AN ISSUE WITH THE OIL SYSTEM, IS THE SYSTEM LOSING OIL. ALSO, AFTER A CURSORY SEARCH OF INTERNET FORUMS, THIS ISSUE SEEMS TO BE A COMMON TREND AMONG SUBARU FORESTERS, AND THE SYMPTOMS WERE COVERED IN A SIMILAR TECHNICAL SERVICE BULLETIN (TSB NO. 02-157-14R), WHICH INCLUDES MY YEAR, MAKE, AND MODEL, BUT DIFFERS IN THAT IT ONLY COVERS THE MANUAL TRANSMISSION CARS, NOT VEHICLES EQUIPPED WITH THE CVT.
TWICE WHILE DRIVING ON THE INTERSTATE ON A 3-4 HOUR TRIP GOING APPROXIMATELY 70 MPH USING CRUISE CONTROL WITH APPROXIMATELY 1/12 - 1/6 TANK OF GAS, MY ENGINE BEGAN TO REV AND AT THE SAME TIME LOST POWER AND SPEED. THE FIRST TIME I PULLED OFF THE ROAD, SHUT THE ENGINE OFF, WAITED APPROXIMATELY 10 MINUTES AND WAS ABLE TO RESTART THE ENGINE AND FINISH MY TRIP. IT HAPPENED THE SECOND TIME WITH MOSTLY IDENTICAL CIRCUMSTANCES. I PULLED OFF THE ROAD, TURNED OFF THE ENGINE, WAITED AND WAS UNABLE TO START THE ENGINE. I HAD TO TOW MY VEHICLE TO A DEALERSHIP. THEY RAN DIAGNOSTICS WITH NOTHING TURNING UP. THEY WERE HOWEVER ABLE TO START THE CAR WHEN THEY TRIED. THIS WAS EXTREMELY DANGEROUS BEING IN 70 MPH TRAFFIC AND HAVING NO SPEED CONTROL. I HAVE THE DEALERSHIP PAPERWORK FROM THE SERVICE. NOW THE ENGINE DOES NOT SEEM TO HAVE THE NORMAL POWER IT USUALLY DOES WHEN ACCELERATING. *TT*JB
COIL SPRING OF REAR STRUT BROKE, ONLY 53K MILES AND NOT TAKEN OFFROAD. CAR WAS PARKED IN OUR DRIVEWAY AND IT JUST "POPPED" AND I FOUND A PIECE OF THE COIL ON THE GROUND. THERE ARE MULTIPLE COMPLAINTS ABOUT THIS EXACT ISSUE FOR 2014 AND 2015 FORESTERS AND THIS CAN BE DANGEROUS IF IT SNAPS WHILE TURNING. SUBARU NEEDS TO CORRECT THIS BEFORE SOMEONE GETS KILLED. HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T61866_DS789686
WHEN DRIVING NORMALLY (VEHICLE IN MOTION) AND ATTEMPTING TO ACCELERATE, VEHICLE WOULD NOT ACCELERATE WHEN ACCELERATOR IS DEPRESSED. HAPPENED TWICE IN 24 HOURS. BOTH TIMES, VEHICLE DID NOT RESPOND AND ACCELERATE WHEN ACCELERATOR WAS DEPRESSED, FORCING THE DRIVER TO PULL OVER (VEHICLE STATIONARY). VEHICLE THEN RESPONDS NORMALLY WHEN RESUMING DRIVING AFTER PULLING OVER FOR 3-5 SECONDS.
unusual battery drain. Had battery replaced.
TAKARA RECALL WUE-90 SAFETY ISSUE WITH GRAND FORKS ND SUBARU HAS UNREASONABLE TWO WEEK WAIT TIME TO REPLACE BRAKE LAMP SWITCH FAILURE AND RENDERING CONSUMER AT UNREASONABLE SAFETY RISK OR UNUSABLE CAR. CAR LOCKS IN PARK OR ABS LIGHTS AND HILL START ELECTRICAL MALFUNCTIONS DURING DRIVING UNPREDICTABLY. CAR WAS SERVICED FOR EXACT SAME SAFETY ISSUE PREVIOUSLY (7/22/2016 : SERVICE DEPT STATED "FOUND BRAKE LAMP SWITCH FAULTY AND NOT WORKING") AND GRAND FORKS ND SUBARU'S FAILED TO REPAIR DEFECT SUCCUSSFULLY. GRAND FORKS ND SUBARU DISREGARDS DRIVER SAFETY AGAIN BY FAILING TO SERVICE SAME DEFECT IN A TIMELY MANNER, IN REGARDS TO CUSTOMER SAFETY COMPLAINTS AND IN ACCORDANCE WITH CONSUMER PROTECTION SAFETY REGULATIONS AND LAWS.
ON MAY 15, 2019 I APPROACHED MY FORESTER IN THE PARKING GARAGE AND NOTICED THAT THE LEFT REAR SUSPENSION WAS LOW (I AM NOT SURE IF THE LEFT SUSPENSION BROKE WHEN I WAS DRIVING SLOWLY OF IF THE VEHICLE WAS STATIC). AS I DROVE DOWN THE RAMPS IN THE PARKING GARAGE, I HEARD A LOUD NOISE FROM THE BACK OF THE CAR. I STOPPED, INSPECTED THE REAR SUSPENSION AND FOUND OUT THAT THE RIGHT SIDE WAS NOW AS LOW AS THE LEFT. IT APPEARED THAT BOTH REAR SUSPENSIONS HAD A SIMILAR PROBLEM (RIGHT SUSPENSION FAILED AS THE VEHICLE WAS MOVING A LOW SPEED). I DROPPED THE VEHICLE OFF AT A MULLER SUBARU IN HIGHLAND PARK, IL ON MAY 17. I REQUESTED THAT THE PARTS REMOVED FROM MY VEHICLE WERE MADE AVAILABLE FOR MY INSPECTION. ON MAY 30 I WENT TO THE DEALERSHIP TO PICK UP THE FORESTER AND WAS ABLE TO INSPECT THE REAR SUSPENSION SPRINGS. BOTH OF THEM WERE CORRODED TO THE CORE AT THE BOTTOM END. THE COATING ON THE SPRING WAS RIPPED (SEE PICTURES). THE DEALERSHIP DIDN'T MENTION OF THE FRONT SPRINGS WERE INSPECTED FOR THE SAME PROBLEM. I THINK THIS COULD BE A MODEL/YEAR PROBLEM, BAD QUALITY CONTROL AND/OR MATERIAL USED ON THE SUSPENSION SPRINGS, AND IT COULD BREAK AT ANYTIME, LOW OR HIGH SPEED DRIVING.
FAILED STATE SAFETY INSPECTION AT 25,594 MILES DUE TO TWO BROKEN REAR COIL SPRINGS.TOTAL COST TO REPLACE: $560.94 PLUS TAX.
REAR PASSENGER COIL SPRING CRACKED. VEHICLE ONLY HAS 29800 MILES. NEVER OVER LOADED AND ONLY DRIVEN ON PAVED ROADS. MAY HAVE BEEN FACTORY DEFECT. TOLD BY DEALER WAS SAFETY RELATED AND NEEDED TO BE REPLACED. PROBLEM FOUND WHEN REAR BRAKES WERE BEING DONE.
STARTED THE CAR IN THE DRIVEWAY AND NO POWER STEERING, DROPPED OFF AT THE LOCAL DEALER. SEVERAL DAYS LATER WAS INFORMED OF FULL FAILURE OF POWER STEERING. THE POWER STEERING ASSIST MODULE AND POWER STEERING RACK SYSTEM SHORTED OUT/FAILED. CAR HAD 41000 MILES
CAR WAS TRAVELING AT 75MPH FOR 2 HOURS WHEN GOING UP AND SMALL GRADE INCLINE. ENGINE STARTED REVVING AND CAR STARTED SLOWING DOWN VERY QUICKLY. WAS IN TRAFFIC, SO HAD TO TURN ON HAZARD LIGHTS ON, AND GET OVER TO THE SHOULDER. THE VEHICLE FELT AS IF THOUGH IT WAS BRAKING. THE HILL DESCENT CONTROL LIGHT LIT UP, BUT NO OTHER LIGHTS. CAR DID NOT STALL. I THEN TURNED IT OFF, OPENED THE HOOD AND EVERYTHING LOOKED NORMAL. CAR WAS AT NORMAL OPERATIONAL TEMPERATURE AND HAD 1/4 TANK IF FUEL LEFT. CAR WAS INFO FOR SERVICE WITHIN 500 MILES AT SUBARU. AFTER CHECKING THE ENGINE, I STARTED THE CAR AGAIN AND TOOK OFF. 30 MINUTES LATER, THE EXACT SAME ISSUE OCCURED.
MY AC HAS BEEN GIVING ME PROBLEMS SINCE I BOUGHT IT. IT NEVER REALLY COOLED TO ITS FULL POTENTIAL. IT HAS GOTTEN WORSE OVER THE YEARS. LOUD NOISES WHEN AC IS TURNED ON, BLOWING COOL THEN AFTER 30 MINS GETS COLD. NOW IT STOPPED COOLING. BLOWING HOT AIR
TL* THE CONTACT OWNS A 2015 SUBARU FORESTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V149000 (EXTERIOR LIGHTING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MORRIE'S MINNETONKA SUBARU (12520 WAYZATA BLVD, MINNETONKA, MN 55305, (612) 284-5696) WAS CONTACTED AND CONFIRMED THAT THE NEXT AVAILABLE APPOINTMENT WAS NOT UNTIL AUGUST. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
BOTH LEFT AND RIGHT REAR SPRINGS AND STRUTS BROKE AND NEEDED TO BE REPLACED.
Data synced from NHTSA on May 4, 2026