NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2015 Subaru Forester. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
BRAKE SWITCH WAS REPLACED ON 10/06/18 ON 2015 SUBARU FORESTER. WHEN RECALL CAME OUT, DEALER DIDNT REFUND FOR THE $156.01 FOR THE REPLACED BRAKE SWITCH, BUT REPLACED IT AGAIN UNDER RECALL 19V149000. SYMPTOMS ARE THAT THE CAR WOULD LOSE POWER TO WHEELS WHILE DRIVING (ENGINE RPM WOULD RISE) & WOULD HAVE TO RELEASE , THEN DEPRESS ACCELERATOR TO GET IT TO PUT POWER TO WHEELS AGAIN. HAPPENED MULTIPLE TIMES ON INTERSTATE. ABS AND TRACTION CONTROL WARNINGS CAME ON DURING ISSUE AS WELL UNTIL CAR RESTARTED.
CAR HESITATES WHEN STARTING TO MOVE. HAVE HAD NEAR MISSES BECAUSE OF THE DELAY IN MOVING OUT FOR A TURN ONTO ANOTHER STREET. CAR JUST SITS THERE FOR 2 - 3 SECONDS. NOT A LONG DELAY BUT CRITICAL IN CITY DRIVING. PROBLEM IS ONGOING. CAR HAS 98000 MILES. IT HAS A CVT TRANSMISSION.
HELLO, SUBARU NEEDS TO ADD FORESTER MODELS TO ITS RECALL OF 72,000 VEHICLES DUE TO PROBLEMS WITH THEIR AUTOMATIC BRAKING SYSTEM (ABS), FAULTY BRAKE LIGHT SWITCH SENSORS. I JUST HAD TO HAVE MY SUBARU FORESTER'S BRAKE LIGHT SWITCH REPLACED FOR THE 2ND TIME IN 2 YEARS! BOTH TIMES, I WAS DRIVING ON OPEN HIGHWAYS FAR FROM HOME DOING 55MPH ON FLAT TERRAIN WHEN ALL OF A SUDDEN THE 3 LIGHTS CAME FLASHING ON MY CAR'S DASHBOARD: HILLSTART ASSIST SYSTEM, ABS, & VEHICLE DYNAMICS CONTROL SYSTEMS. I WAS EXTREMELY ALARMED BOTH TIMES THAT MY VEHICLE MIGHT NOT BE SAFE TO TRAVEL, ESPECIALLY SINCE I WAS ON HIGHWAYS AND FAR FROM HOME. COULD IT BE THAT WHEN THE PART WAS REPLACED 2 YEARS AGO IT WAS REPLACED WITH YET ANOTHER FAULTY PART?? TWO YEARS AGO, THE REPAIR COST WAS COVERED UNDER SUBARU NEW-CAR WARRANTY. THIS SECOND TIME, MY EXTENDED WARRANTY PAID SOME, BUT I AM NOW OUT OF $100. DEDUCTIBLE, --- ($160. LABOR COST(?!), TO REPLACE A $16. PART! TOTAL BILLED WAS $175.68) I AM NOT CONFIDENT IN THE REPLACED SENSOR, AND AM SCARED TO DRIVE MY FORESTER FOR LONG-DISTANT TRIPS FOR FEAR IT MAY HAPPEN AGAIN, SINCE IT HAS ALREADY HAPPENED TWICE IN 2 YEARS. I BELIEVE THAT SUBARU SHOULD REFUND MY $100. SINCE SUBARU HAS KNOWN ABOUT FAULTY BRAKE SENSORS FORMALLY RECALLED IN OTHER MODELS. UPON SEARCHING THE INTERNET, I DISCOVERED THAT FAULTY BRAKE SWITCH SENSORS HAVE BEEN A WELL-KNOWN PROBLEM WITH SUBARU FOR MANY YEARS, AND RECALLS FOR THIS PART SHOULD APPLY TO THE FORESTER AS WELL AS OTHER MODELS. I ALSO BELIEVE THAT SUBARU NEEDS TO ADD FORESTER MODELS TO THEIR LIST OF RECALLS FOR FAULTY BRAKE LIGHT SWITCH SENSORS. I/WE FORESTER OWNERS SHOULD NOT HAVE TO KEEP PAYING FOR KNOWN FAULTY PARTS, NOR SHOULD WE BE SCARED FOR OUR SAFETY TO DRIVE OUR NEWER MODEL VEHICLES. PLEASE HELP! R/ MS. KOTSIRAS
THIS INCIDENT HAPPENED 2 WEEKS AND 600 MILES OF DRIVING AFTER I HAD TAKEN THE CAR TO THE DEALER TO HAVE ECM FLASH UPDATES INSTALLED TO ADDRESS SURGING AND LOSS OF POWER DURING LIGHT ACCELERATION, ESPECIALLY DURING HIGH AMBIENT TEMPERATURES. WE WERE DRIVING AT ABOUT 65 MPH ON THE FREEWAY AT NIGHT, WE HEARD AND FELT A VERY LOUD 'KNOCK' FROM THE ENGINE AND EXPERIENCED SUDDEN AND COMPLETE LOSS OF POWER. WHEN I PRESSED THE ACCELERATOR THE VEHICLE WOULD REV AND GIVE A LITTLE BIT OF POWER AND THEN LOSE ALL POWER AGAIN. ESSENTIALLY WE WERE COASTING. FORTUNATELY WE WERE NEAR A FREEWAY EXIT AND WERE ABLE TO STOP AT A SHOULDER ON THAT EXIT. WE TRIED TURNING THE VEHICLE OFF, WAITING AND TURNING IT BACK ON. ALTHOUGH THE ENGINE TURNED OVER, IT HAD A VERY ROUGH IDLE AND SHUT OFF AFTER ABOUT 10 SECONDS. IF WE TURNED IT ON AND PUT THE CAR IN GEAR AND TRIED TO DRIVE FORWARD IT IMMEDIATELY TURNED OFF. I HAD IT TOWED BACK TO THE DEALER. THEY SAID THE AIR INTAKE HOSE DISCONNECTED FROM THE INTERCOOLER. THEY RECONNECTED THE HOSE, CLEARED FAULT CODES AND IT IS RUNNING NORMALLY NOW. I AM SKEPTICAL THAT THIS IS ACTUALLY THE PROBLEM, I HAVE A FEELING THAT THERE IS SOMETHING WRONG WITH THESE CARS FROM THE MANUFACTURER AND THAT SUBARU IS ATTEMPTING TO COVER THINGS UP TO AVOID MORE EXPENSIVE RECALLS. THIS WAS A CATASTROPHIC FAILURE THAT PUT OUR LIVES IN DANGER AND I NO LONGER FEEL SAFE DRIVING THE CAR.
MY CAR DIES AT HIGHWAY SPEED WITH ABSOLUTELY NO WARNING. IT HAS HAPPENED TO ME TWICE AND TO A TECHNICIAN FROM A SUBARU DEALERSHIP ONCE. I HAVE TRIED TO RESOLVE THIS WITH SUBARU TO NO AVAIL. HERE IS A SUMMARY: ON AUGUST 31, 2018 I HAD BEEN DRIVING AT FREEWAY SPEED FOR ABOUT TWO HOURS. THE TRIP COMPUTER SAID I HAD 70 MILES TILL EMPTY BUT THE LOW FUEL LIGHT HAD NOT COME ON. THE CAR BEHAVED AS IF IT HAD RUN OUT OF GAS. THE ENGINE REV'D LIKE IT SLIPPED OUT OF GEAR, THEN COMPLETELY QUIT. ZERO WARNING. FOR THE NEXT 90 MINUTES I WOULD TRY TO START THE CAR EVERY 20 MINUTES OR SO. THE ENGINE WOULD TURN, BUT NO INDICATION IT WAS GETTING ANY FUEL. I LOOKED AT SEVERAL FORESTER BLOGS AND FOUND MANY IDENTICAL INCIDENTS (HIGHWAY SPEED, LESS THAN A QUARTER TANK, ENGINE REVS THEN DIES). ONE POST SAID THAT AFTER FILLING THE TANK IT WOULD START. A TOW TRUCK TOOK ME TO A GAS STATION WHERE I FILLED IT WITH ~13.5 GALLONS OF GAS. THAT MEANS THE TANK HAD ABOUT 2.4 GALLONS LEFT AND @30MPG=72 MILES JUST LIKE THE TRIP COMPUTER SAID. THAT'S ALL I DID, AND THE CAR STARTED IMMEDIATELY. MY LOCAL SUBARU DEALER HAD THE CAR FOR A FEW WEEKS AND WORKED WITH SUBARU TO DIAGNOSE THE PROBLEM. THEY DETECTED AN ERROR WITH THE FUEL PRESSURE SENDING UNITS AND REPLACED THEM. STILL DURING MULTIPLE TEST DRIVES AFTER THE SENSORS WERE REPLACED THEIR TECHNICIAN HAD THE EXACT SAME FAILURE AS I DID. ON JANUARY 2, 2019 IT DIED ON ME AGAIN. GOING 60 MPH ON A TWO-LANE HIGHWAY WITH 40 MILES TILL EMPTY. THE DEALER THEN HAD THE CAR FOR OVER A MONTH AND CONSULTED WITH SUBARU AGAIN. THEY TEST DROVE IT FOR NEARLY 300 MILES WITH SPECIAL INSTRUMENTS ATTACHED BUT COULDN'T GET THE PROBLEM TO HAPPEN AGAIN. THEY FINALLY RETURNED IT TO ME BUT COULD NOT DETERMINE A ROOT CAUSE. SEARCHING THE INTERNET, YOU CAN FIND MANY REPORTS FROM OTHER OWNERS OF EXACTLY THE SAME TYPE OF PROBLEM WITH SIMILAR VINTAGE SUBARU FORESTERS.
PASSENGER SEAT AIRBAG SENSORS MALFUNCTIONED. THIS CAUSED THE AIRBAG TO BE TURNED OFF. THIS HAPPENED WHILE THE VEHICLE WAS STATIONARY. DEALER INDICATED THE SEAT HAS TO BE REPLACED. THE PART IS ON BACK ORDER. THIS INDICATES TO ME THERE IS A WIDE SPREAD PROBLEM.
TL* THE CONTACT OWNS A 2015 SUBARU FORESTER. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT MENTIONED THAT THE BRAKE PEDAL WAS FORCEFULLY DEPRESSED IN ORDER TO STOP THE VEHICLE. IN ADDITION, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE AND JUMPED THE CURB. A POLICE REPORT WAS FILED. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO A BODY SHOP. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.
CAR STARTED AND BACKED OUT OF PARKING SPACE IN A PARKING GARAGE. WHEN GEAR SHIFT WAS PLACED IN DRIVE THE CAR LURCHED FORWARD 50 FEET AND DROVE THRU AN ALUMINUM RAIL AND MESH OVER HEAD ELECTRIC ACTIVATED DOOR. AT 81 MORE FEET THE CAR HIT A 4 X 4 STEEL COLUMN HOLDING UP TWO 27 FOOT STEEL BEAMS OF A CARPORT ROOF STRUCTURE AND COLLAPSED THE COLUMN. THE SOUTHERLY BEAM FELL ON TOP OF THE CAR AND PULLED THE NORTHERLY BEAM WITH IT. THE CAR CONTINUED FORWARD 9 FEET STRIKING THE FIRST PARKED CAR IN THE REAR QUARTER. THE CAR CONTINUED ABOUT 4 FEET MORE AND STRUCK A SECOND PARKED CAR IN ITS HIND QUARTER AND PUSHED IT UNTIL IT WAS AGAINST THE NEXT CARPORT SUPPORT COLUMN. THE TWO OCCUPANTS IN THE CAR WERE ABLE TO EXIT FROM THE CAR AT EACH OF THE FRONT DOORS WHICH OPENED WITHOUT PROBLEM. EXPERIENCING LIMITED BRUISING ON THEIR LEGS BELOW THE KNEE. A MIRACLE. THE CAR TRAVELED ABOUT 145 FEET NOT UNDER THE CONTROL OF THE DRIVER. THE CAR DEALER HAD BEEN QUESTIONED ON WHY THE CAR DID NOT MOVE FREQUENTLY DURING A STOP AT A STOP LIGHT OR STOP SIGN EVERY TIME IT WAS TAKEN IN FOR SERVICE AT THE DEALER WHO SOLD US THE CAR. THE SERVICE REVIEW WAS FIVE TIMES AND NOTHING COULD BE FOUND. I WAS TOLD 'IT WAS THE WAY THE CAR WORKED'. I WAS NOT PROVIDED WITH TEST RESULTS FOR THIS CONDITION. THE CAR HAD THE EYESIGHT DEVICE AND DID NOT STOP THE CAR AT EITHER AT THE DOOR OR THE COLUMN. THE AIR BAGS DID NOT IMPLODE ON EITHER IMPACT LOCATION. ONE RECALL WTA-62 FOR SUBARU FORESTER 2015 AND 2016. ENGINE, MARCH 21, 2016. TURBOCHARGER AIR INTAKE DUCT CRACK STALLS ENGINE (16V162000). I WAS NOT INFORMED ABOUT THIS RECALL. I THINK THE CAR WAS DEFECTIVE FROM THE BEGINNING AND A FIX WAS NOT INITIATED TO CORRECT A FAULTY CONDITION. FORTUNATELY IT DID NOT HAPPEN ON A BUSY STREET OR HIGHWAY. THIS ACCIDENT SHOULD NOT HAVE HAPPENED. I HAVE PICTURES THAT I CAN FORWARD FOR YOUR USE ON JPG FORMAT. *BF *TR
BULLET-END OF PARKING BRAKE CABLE CAME OFF, ALLOWING BRAKE DRUMS TO FALL LOOSE AND TUMBLE INSIDE THE RIGHT REAR WHEEL AT HIGHWAY SPEED, JUST AS I WAS SLOWING FOR A REST STOP. REPAIR COST $545; I HAVE DOCUMENTS BUT CAN'T SCAN THEM AT THE MOMENT -- IF THEY MATTER, I CAN COPY AND MAIL THEM.
DRIVER PARKING VEHICLE INTO PARKING SPACE (<5 MILES/ HR) - BRAKE APPLIED, PREPARING TO SHIFT INTO PARK. VEHICLE ABRUPTLY ACCELERATED, UNABLE TO STOP MOTION USING BRAKE. VEHICLE HIT CURB AND PROCEEDED OVER EMBANKMENT, WITH VEHICLE STRIKING LOWER LEVEL PARKING PAVEMENT APPROXIMATELY 15 FEET BELOW AT 90 DEGREE ANGLE AND LANDING INVERTED (TOP ON PARKING PAVEMENT). VEHICLE SEVERELY DAMAGED, DRIVER WITH NON-LIFE THREATENING INJURIES - WEARING SEAT BELT. AIRBAG DEPLOYED WHEN CONTACTING LOWER-LEVEL PARKING PAVEMENT. DRIVER HAD PREVIOUSLY EXPERIENCED UNEVEN ACCELERATION AND REPORTED ENGINE-RELATED ISSUES TO DEALERSHIP APPROXIMATELY 60 DAYS (JUNE 9, 2018) PRIOR TO INCIDENT. VEHICLE WAS EVALUATED WITH NO DEFINITIVE CAUSE IDENTIFIED; LOW OIL IDENTIFIED AND OIL REPLENISHED. VEHICLE SERVED ROUTINELY BY DEALERSHIP AND MAINTENANCE SCHEDULE FOLLOWED SINCE PURCHASE.
SUDDEN ONSET OF RUBBING NOISE FROM LEFT FRONT WHEEL, WORSE WHEN TURNING TO RIGHT, VARIED DIRECTLY WITH SPEED. INSPECTION BY SUBARU CONFIRMED BAD WHEEL BEARING.
FOR THE PAST YEAR, THE PASSENGER AIRBAG HAS BEEN INTERMITTENTLY TURNING OFF AND A WARNING MESSAGE WOULD APPEAR: "SRS AIRBAG SYSTEM NEEDS TO BE CHECKED". MY CAR HAS NEVER BEEN IN ANY KIND OF ACCIDENT AND IS BARELY 4 YEARS OLD. LATELY, IT JUST DOESN'T REALLY WORK AT ALL. I TOOK IT TO THE DEALERSHIP AND THEY TOLD ME THAT THE AIRBAG SENSOR IS NOT WORKING CORRECTLY AND NEEDS REPLACEMENT. IT IS PART OF THE PASSENGER SEAT. IT'S A $1200 REPAIR BUT WITH MY EXTENDED WARRANTY, I HAVE TO PAY $100 DEDUCTABLE. I AM FLOORED THAT THE AIRBAG SENSOR CAN'T LAST MORE THAN 4 YEARS. THIS WAS SUPPOSED TO BE A HIGHLY RATED CAR FOR SAFETY! I'M VERY DISSATISFIED WITH SUBARU RIGHT NOW.
WHEN DRIVING AT SPEED AND CONSTANT ACCELERATION THE CAR WILL JERK AND THE RPMS APPEAR TO BOUNCE UP AND DOWN. LAST WEEKEND WHEN MERGING ONTO THE HIGHWAY THE CAR DID NOT ACCELERATE NORMALLY. THE RPMS SPIKED, BUT THERE WAS LIMITED ACCELERATION/RESPONSE. THIS HAPPENED SEVERAL TIMES BEFORE AND THEIR SEEMS TO BE NO WAY TO PREDICT WHEN THIS WILL HAPPEN.
MY VEHICLE HAS BEEN EXHIBITING A LOW RPM WHEN VEHICLE COMES TO A COMPLETE STOP(IE RED LIGHT OR STOP SIGN) AND THE VEHICLE SHUDDERS AND ALMOST STALLS, AND ONCE ACTUALLY STALLING. THE VEHICLE HAS BEEN TO THE DEALERSHIP SEVERAL TIMES FOR SERVICE FOR THIS ISSUES. I HAVE RECEIVED INFORMATION IN THE MAIL FROM SOA IN JULY 2017 CONCERNING THIS ISSUE AND OTHER KNOW ISSUES WITH THE THE CVT TRANSMISSION EQUIPPED IN THE VEHICLE STATING THAT IT IS AN ISSUE WITH THE A SOLID BUSHING IN THE TORQUE CONVERTER CAUSING THE CONVERTER CLUTCH TO STAYED LOCKED UP AND NOT RELEASE PRESSURE. THE DEALERSHIP TELLS ME THAT A CASE HAS BEEN STARTED WITH THEIR TECHNICAL ASSISTANCE AND SUBARU OF AMERICA, THAT THEY DO NOT HAVE ENOUGH DATA(IE RECORDED STALLS OR DTC) TO APPROVE A REPAIR ON MY VEHICLE FOR SAID ISSUE, AND THAT THE VEHICLE WOULD NEED TO HAVE A STALL EVENT FOR ANY FUTHER REPAIRS. BEING A FULLY CERTIFIED ASE AUTOMOTIVE MASTER TECHNICIAN, I DID MY OWN CHECKING AND FOUND TSB 16-107-17 WHICH COVERS MY VEHICLE AND OUTLINES THAT THEY HAVE A EXTENDED THE WARRANTY PERIOD ON THE VEHICLE/CVT TRANSMISSION FOR SEVERAL ISSUES, WHICH OUTLINED IN THE BULLETIN, SHOWS MULTIPLE ISSUES OUTLINED IN BULLETINS FOR DIAGNOSTIC REFERENCE AND THE FIRST(16-90-13R) IS REGARDING A DESIGN CHANGE TO LOCK-UP TORQUE CONVERTER- CUSTOMER MAY EXPERIENCE SENSATION LIKE COMING TO A STOP IN A MANUAL TRANSMISSION EQUIPPED VEHICLE AND FAILING TO DEPRESS THE CLUTCH. AFTER OBTAINING AND READING TSB 16-90-13R, WHICH IN NO WAY STATES THAT A STALL EVENT IS REQUIRED AND ONLY LOW RPM AT STOPS, I INFORMED THE DEALERSHIP AS SUCH AND WAS TOLD THAT A STALL EVEN WAS REQUIRED. I ASKED FOR THAT TO RECORDED ON MY REPAIR ORDER AND HAVE YET TO PICK MY VEHICLE UP FROM THE DEALERSHIP. I WOULD LIKE TO REPORT S.O.A. FOR HIDING A KNOWN ISSUE THAT CAN CAUSE A STALL EVENT WHICH CAN CAUSE A SAFETY ISSUE AND SHOULD GENERATE A NATIONWIDE RECALL.
VEHICLE IN MOTION FROM A STOP ON CITY STREETS IS EXPERIENCING HESITATION, SLIPPAGE, FAULTY ACCELERATION FROM 0-25 MPH. AFRAID OF MAKING A LEFT TURN ACROSS TRAFFIC AND A POSSIBLE STALL. PROBLEM IS EXAGGERATED ON ANY GRADE OF INCLINE. CALLED SERVICE COMPANY WHO SAID IT SOUNDS LIKE A TRANSMISSION ISSUE THAT MAY BE COVERED BY A RECENT TRANSMISSION RECALL. IT APPEARS MY MODEL IS NOT INCLUDED IN THE RECALL EVEN THOUGH IT'S HAVING THE SAME REPORTED PROBLEMS.
PASSENGER SIDE AIRBAG SHUTS OFF AND A RED INDICATOR LIGHT APPEARS ON THE DASHBOARD WHILE DRIVING WITH SOMEONE IN THE SEAT. IF YOU STOP AND TURN THE CAR OFF THE SYSTEM WILL RESET. IT HAS HAPPENED OVER 10XS. IT'S BEEN CHECKED OUT AT THE DEALER SEVERAL TIMES. THEY SAID AIRBAG RELATED EQUIPMENT IS ONLY COVERED FOR 3 YEARS. I WAS 2 MONTHS OUT OF WARRANTY WHEN I FIRST COMPLAINED. I THOUGHT THE AIRBAGS AND SEATBELT SYSTEMS WERE COVERED FOR 5 YEARS.
RIGHT REAR SUSPENSION SPRING BROKE WHILE VEHICLE WAS PARKED. DEALERSHIP REPLACED ONLY ONE SPRING.
DRIVERS SIDE DOOR UN/LOCK FUNCTION DOESN'T OPERATE . ALL OTHER LOCKS WORK CORRECTLY FROM KEY FOB. MANUAL OPERATION OF DRIVER DOOR LOCK WORKS.
THE ELECTRICAL KEEPS HAVING PROBLEMS. THIS PROBLEM IS ALL OVER THE INTERNET FOR SEVERAL YEARS OF THE FORESTER. I DON'T KNOW WHY THERE HASN'T ALREADY BEEN A RECALL. THERE WILL BE A BE A BEEP, USUALLY WHEN DRIVING - SOMETIMES WHEN TRYING TO START THE CAR OR MOVE OUT OF PARK, AND ABOUT ANY "SAFETY" FEATURE THAT THIS CAR HAS EXHIBITS A LIGHT AND/OR WARNING. WHILE THIS HAPPENS OVER DAYS, SOMETIMES THE GEARS STICK IN PARK. I HAVE TO TAKE A TOOL AND PRESS BESIDE THE GEAR STICK TO GET OUT OF PARK. THE LIGHTS WILL STAY LIKE THIS FOR DAYS OR WEEKS AND THEN IT JUST STOPS. I HAVE HAD IT CHECKED, BUT IT IS JUST RESET UNTIL THE NEXT TIME IT HAPPENS. JUST THE OTHER NIGHT, MY HUSBAND WAS DRIVING BEHIND ME AND TOLD ME THAT MY BRAKE LIGHTS WERE NOT WORKING CONSISTENTLY. THIS IS DANGEROUS!!! WHO KNOWS WHAT ELSE IS NOT WORKING WHEN THIS ELECTRICAL ISSUE OCCURS.
ABS LIGHTS COME ON ,EYESIGHT WARNING LIGHTS COME ON , CANNOT SHIFT OUT OF PARK.. CAR WAS STATIONARY. THESE WARNING LIGHTS HAVE BEEN COMING ON FREQUENTLY WHEN IN MOTION, BUT NOW IT WONT SHIFT OUT OF PARK.
EYESIGHT DRIVING ASSIST CAMERAS FAILED, INTERMITTENTLY AT FIRST THEN COMPLETE FAILURE. THIS FAILURE ALSO TAKES OUT THE REAR BACKUP CAMERA AND CRUISE CONTROL AND BRAKE ASSIST FUNCTIONS.
AT 38K EXCESSIVE VIBRATION AND NOISE AT HIGHWAY SPEEDS WAS NOTICED. DEALER REPLACED BOTH OF THE FRONT LOWER CONTROL ARM BUSHINGS. AT 42K THE FRONT RIGHT WHEEL BEARING WENT BAD AND WAS REPLACED. PROBABLY CAUSED BY THE BAD CONTROL ARM BUSHINGS. AT 44K THE CONTROL ARM BUSHINGS WERE BAD AGAIN. THIS CAUSED A SEVERE LOSS OF CONTROL OF THE CAR IN SLICK CONDITIONS. THIS TIME THE DEALER REPLACED BOTH OF THE CONTROL ARM ASSEMBLIES. THIS IS A REAL PROBLEM WITH THIS VEHICLE. TIME FOR A RECALL.
ON 6/7/18 AFTER SIX HOURS BEHIND THE WHEEL, WHILE TRAVELING 78MPH ON CRUISE CONTROL MY VEHICLE SUDDENLY LOST ALL SYSTEMS, AS IF IT HAD RUN OUT OF GAS, ON INTERSTATE 85 IN HEAVY TRAFFIC. MIRACULOUSLY GETTING ONTO THE RIGHT SHOULDER FROM CENTER LANE I SAT FOR 10-20 MINUTES IN SHOCK. THINKING I HAD RUN OUT OF GAS EVEN THOUGH NO LOW FUEL INDICATORS HAD SHOWN UP I TURNED THE KEY TO SEE IF THE INSTRUMENT PANEL WOULD TURN ON. IT DID, A QUARTER TANK OF GAS SHOWED ON GAUGE. I TURNED THE IGNITION KEY AND THE ENGINE STARTED. I SAW A SIGN FOR EXIT IN 2 MILES, PUT ON HAZARDS, WENT 50 MPH TO EXIT, STRAIGHT TO GAS STATION. 9 GALLONS WENT IN PROVING THE GAUGE TO BE CORRECT. I STOPPED FOR THE NIGHT AND GOOGLED WHAT HAD HAPPENED AND FOUND MANY HITS INDICATING A POSSIBLE FUEL SYSTEM PROBLEM. I WAS STILL 5 HOURS FROM HOME SO CALLED NEAREST SUBARU REPAIR SHOP, THEY COULDN'T FIT ME IN FOR A WEEK. TOOK BACK ROADS HOME, NEVER GOING OVER 50 MPH. CALLED SUBARU DEALERSHIP WHERE I BOUGHT MY CAR AND THEY HAD A TWO WEEK WAIT FOR SERVICE. CALLED SUBARU OF AMERICA WHO INTERVENED AND LOCAL DEALER GOT ME IN THAT DAY. 6/11/18. THAT DEALERSHIP COULD NOT FIND ANYTHING ON THE COMPUTER AND SAID IT HAD BEEN WIPED CLEAN BY SOMEONE. REGARDLESS, I ASKED IF THEY WOULD LOOK AT FUEL SYSTEM BUT THEY WOULD NOT, INSTEAD OFFERING TO PURCHASE THE VEHICLE FOR FAIR MARKET PRICE AND SELL IT ON THEIR USED CAR LOT TO A NEW UNSUSPECTING CUSTOMER. TOOK VEHICLE TO ANOTHER SUBARU DEALER WHO DID PULL THE FUEL SYSTEM AND FOUND FUEL TRANSFER PUMP FAULTY. THIS CAUSED MY CAR TO THINK IT WAS OUT OF GAS AS I TRAVELED. I ASKED SUBARU OF NA IF THEY HAD SEEN THIS PROBLEM AND THEY REPLIED "THERE ARE NO RECALLS FOR YOUR VEHICLE", I KNOW FROM MY GOOGLE SEARCH THIS IS NOT AN ISOLATED EVENT FOR MY VEHICLE. IN FACT WHEN I PICKED UP MY CAR THE MECHANIC SAID HE HAD ANOTHER SUBARU COME IN THE NEXT DAY WITH SAME PROBLEM.
TL* THE CONTACT OWNS A 2015 SUBARU FORESTER. WHILE PULLING INTO A PARKING SPACE AT A VERY LOW RATE OF SPEED, THE ENGINE BEGAN TO REV. THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO A BRICK WALL. AFTER THE COLLISION, THE ENGINE CONTINUED TO REV VERY HIGH WHILE THE BRAKE PEDAL WAS BEING DEPRESSED. THE CONTACT STATED THAT THE FRONT END OF THE VEHICLE SUSTAINED SEVERE DAMAGE; HOWEVER, THE AIR BAGS DID NOT DEPLOY. NO INJURIES WERE REPORTED AND NO POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN UNDISCLOSED LOCATION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 39,000.
SUDDEN UNINTENDED ACCELERATION: I WAS TRAVELING AT APPROX 10 MPH THROUGH A CAMPGROUND. I APPLIED THE BRAKES TO SLOW DOWN TO TURN RIGHT INTO MY PARKING SPOT. MY RIGHT FOOT WAS ON THE BRAKE PEDAL WHEN THE VEHICLE SUDDENLY ACCELERATED FORWARD. I STEPPED ON THE BRAKE PEDAL MORE FIRMLY BUT THE VEHICLE CONTINUED TO GAIN SPEED. I TRAVELED ABOUT 100 FEET UP A STEEP HILL ON THE SIDE OF THE CAMPSITE AND KNOCKED DOWN A SMALL TREE AND STRUCK SEVERAL BUSHES BEFORE HITTING A LARGE TREE THAT FINALLY STOPPED THE VEHICLE. THE VEHICLE SUSTAINED MAJOR FRONT END DAMAGE IN ADDITION TO DEEP SCRAPE MARKS TO ITS SIDES AND REAR FROM THE TREES/BUSHES. THE FRONT AIRBAGS DID NOT DEPLOY. I PURCHASED THIS CAR NEW AND HAD DRIVEN IT FOR MORE THAN 42,000 MILES WITH NO PROBLEMS UNTIL THIS INCIDENT.
OIL CONSUMPTION!! I PURCHASED THE VEHICLE IN JUNE 2017 WITH 67,000 MILES WITH IN MONTH I WAS BURNING 1-2 QUARTS OF OIL. NOW THERE IS A CLASS ACTION LAWSUIT OUT THERE BUT ONLY THRU 2014 NOT ON MINE APPARENTLY. NOW HERE I AM 1.5 YEARS LATER AND STILL BURNING 1-2 QUARTS OF OIL IN BETWEEN THE 5,000 MILE OIL CHANGE.
TL* THE CONTACT OWNS A 2015 SUBARU FORESTER. THE CONTACT STATED THAT THE OIL INDICATOR WAS ILLUMINATED AND THE VEHICLE WAS CONSUMING AN EXCESSIVE AMOUNT OF ADDITIONAL OIL. THE VEHICLE WAS TAKEN TO REDDING SUBARU (481 E CYPRESS AVE, REDDING, CA 96002, (888) 859-0264), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 52,000. THE VIN WAS UNKNOWN.
THIS VEHICLE HAS SHUT DOWN MID-DRIVING ON THE EXPRESSWAY 4 TIMES. THE BATTERY, FUEL SENSORS, FUEL PUMP, AND 'CLUSTER' HAVE BEEN REPLACED. I RECEIVED THE VEHICLE BACK FROM SUBARU SERVICE ON A WEDNESDAY AFTERNOON, AND ON THURSDAY MORNING AS I WAS PULLING OUT OF MY GARAGE THE FUEL GAUGE WAS AGAIN DISPLAYING BLANK EVEN THOUGH THERE WAS MORE THAN A HALF TANK OF GAS IN THE CAR. I TURNED THE CAR OFF AND BACK ON AND THEN EVERY WARNING LIGHT ON THE INSTRUMENT PANEL LIGHTED UP. THERE HAVE BEEN 5 REPAIR ATTEMPTS ON THIS VEHICLE AND IT HAS NOT CORRECTED THE ISSUES. THIS VEHICLE IS DEFECTIVE AND DANGEROUS.
MY WINDSHIELD CRACKED WHEN I WAS DRIVING IN THE HIGHWAY
EVAPORATOR CORE FAILURE, DURING USE OF VEHICLE IN MOTION, LEAKING REFRIGERANT INTO THE VEHICLE LEADING TO A/C NOT WORKING.
FROM A STOP, CAR HESITATES WHEN TURNING LEFT CROSSING INCOMING TRAFFIC. INITIAL COASTING, THEN ACCEPTING ACCELERATOR PRESSURE, TAKING A SECOND OR TWO TO RESPOND. DEALER FOUND NO CODES AND OFFERED NO FIX, OTHER THAN TO LEAVE MY CAR FOR ADDITIONAL TEST DRIVING. IN THREE YEARS AND 21,000 MILES, THERE HAS BEEN SIX LEFT TURN HESTITIONS FROM A STOP POSITION. VERY SCARY EVENT THAT COULD BE FATAL WITH A STALL IN AN INCOMING LANE.
THIS VEHICLE HAS ALREADY SHUT OFF WHILE DRIVING ON THE EXPRESSWAY 4 TIMES. THE LAST TIME THEY SAID IT WAS A BAD FUEL PUMP AND REPLACED. I TURNED THE CAR ON IN THE PARKING LOT AFTER A GROCERY STORE TRIP (WITH MY BABY IN THE BACKSEAT) AND THE VEHICLE SAID IT COULD NOT ESTABLISH THE REMAINING FUEL LEVEL AND THE GAUGE WAS BLANK. TURNED VEHICLE OFF AND BACK ON AND FUEL GAUGE REAPPEARED, BUT WHILE DRIVING DOWN CITY STREET, ALL INDICATOR LIGHTS ON THE INSTRUMENT PANEL LIT UP. I DROVE DIRECTLY TO DEALERSHIP. THEY SAY THAT THE CLUSTER (ODOMETER, SPEEDOMETER, TACHOMETER) NEEDS TO BE REPLACED. STILL WAITING FOR PART TO COME IN AND FOR VEHICLE TO BE RETURNED TO ME. I AM NOT CONFIDENT THIS WILL FIX MY VEHICLE SINCE THEY SAID THEY WERE 99% SURE OF THE FIX THE LAST TWO TIMES. THIS VEHICLE IS FAULTY AND IS ENDANGERING MY FAMILY. IT IS BY SHEER LUCK THAT WE HAVEN'T GOTTEN INTO AN ACCIDENT AND INJURED SO FAR.
'SPRINGS' I HAD THE UNFORTUNATE EXPERIENCE OF HAVING A BROKEN SPRING THAT JUST SNAPPED WHILE DRIVING ON A REGULAR STRAIGHT ROAD. THE FIRST DEALER I BROUGHT THE CAR TO TRIED TO BLAME ME AND CHARGE ME A RIDICULOUS AMOUNT TO FIX. I CONTACTED SUBARU OF AMERICA AND AFTER A FEW BACK AND FORTH EMAILS AND CALLS ANOTHER DEALER FIXED THE ONE THAT WAS BROKEN. THE MOST DISTURBING THING IS THE WERE RUSTED FROM THE INSIDE AND COATING WAS FULLY INTACT. I HAD POSTED ON CARGURUS TO SEE IF ANYONE ELSE WAS HAVING THIS EXPERIENCE . AND I HAVE CONTINUED TO RECEIVE HUNDREDS OF RESPONSES WITH THE SAME PROBLEM. SUBARU NEEDS TO MAKE THIS A RECALL BEFORE SOMEONE GETS HURT. THESE CAN BRAKE AT HIGHER SPEED DRIVING AND PUNCTURE A TIRE WHICH CAN MAKE A DRIVER LOSE CONTROL.
IN MAY OF 2018, WITH 59000 MILES ON MY SUBARU, THE RIGHT REAR COIL SPRING BROKE. IT WAS REPLACED, FREE OF CHARGE, BY SUBARU. AT THE TIME, I STATED THAT IT MUST BE A DEFECT AND THE LEFT SPRING SHOULD BE CHANGED BUT IT WAS STATED THAT IT WAS INSPECTED AND WAS FINE. THIS WEEK, DECEMBER 2019 WITH 79,000 MILES, THE CAR WAS NOT HANDLING WELL. WHEN I TOOK IT IN TO SERVICE (A DIFFERENT DEALERSHIP), I WAS TOLD THE LEFT SPRING WAS CRACKED. AGAIN, THEY FIXED IT FOR FREE BUT I WAS TOLD THAT A SEARCH OF THE SUBARU'S SYSTEM DID NOT TURN UP ANY ISSUES REPORTED WITH THE SPRINGS. THIS HAD TO BE A LIE BECAUSE A QUICK INTERNET SEARCH THAT I JUST DID SHOWS NUMEROUS PROBLEMS OF CRACKED AND BROKEN SPRINGS INT HE 2014 AND 2015 FORESTERS. IT'S TIME TO ISSUE A RECALL.
This vehicle currently has about 65,000 miles on it. I have had to replace the battery twice since owning it (new). The first replacement was at 50283 miles and then again at 57335 miles. I have recently been made aware that it is alleged that this Subaru model is defective in such a way to precipitate early battery failure. I want my experience added to that of others. I have documentation of these two battery replacements which I could supply upon request.
I BOUGHT THE CAR A MONTH AGO AROUND MARCH 10,2018 FROM GLANZMANN SUBARU. AFTER 2 WEEKS OF DRIVING, THE CAR WAS SHAKING AND HAD TROUBLE ACCELERATING INTERMITTENTLY WHEN AT STOP SIGNS OR AT LOW SPEEDS. AFTER WORDS I NOTICED WHEN THE CAR IS AROUND 80 MPH, SOMETIMES THE RPMS GO UP BUT THERE IS NO TORQUE. I WAS TOLD TO DROP THE CAR OFF AT THE SERVICE STATION WHICH I DID AND AFTER 4 DAYS GOT THE CAR BACK BUT THEY SAID THEY "COULD NOT REPLICATE" THE ISSUE THAT I WAS HAVING. I ALSO GET 18MPG WHILE THE ADVERTISED MPG IS AROUND 25. I SHOULD ATLEAST GET 22MPG. I HAVE A VERY GOOD FEELING I WAS SOLD A CAR WITH A CLUTCH THAT WAS ON ITS WAY OUT. THE DEALER IS NOT ACKNOWLEDGING THE ISSUE BUT I WAS ABLE TO REPLICATE THE ISSUE ON MY WAY FROM THE SERVICE CENTER. I WAS TOLD I WOULD BE ABLE TO DRIVE THE CAR WITH A TECH BUT ON THE DAY OF THE PICKUP , THE TECH WAS UNAVAILABLE. IT HAS BECOME A SAFETY ISSUE BECAUSE SOMETIMES WHEN MERGING INTO A HIGHWAY OR TURNING INTO STREETS FROM A CENTER LANE THE CAR DOES NOT HAVE GOOD PICK UPLIKE IT IS SUPPOSE. I KNOW MY CAR IS AN ISSUE BECAUSE THE LOANER THAT I GOT FROM GLANZSMANN WAS ALSO A FORESTER AND I COULD TELL THE DIFFERENCE RIGHT AWAY. THANK YOU.
NOVEMBER 28, 2017 ' A SUBARU TRANSMISSION WARRANTY EXTENSION HAS BEEN ISSUED FOR 2010-2015 LEGACY AND OUTBACK, 2012-2015 IMPREZA, 2013-2015 CROSSTREK, 2014-2015 CROSSTREK HYBRID, 2014-2015 FORESTER AND 2015 WRX VEHICLES, ALL EQUIPPED WITH CONTINUOUSLY VARIABLE TRANSMISSIONS (CVTS) DUE TO CONSUMER COMPLAINTS. I BOUGHT MY CAR USED IN SEPTEMBER 2017. I WAS NEVER INFORMED THAT THERE WERE POTENTIAL PROBLEMS WITH TRANSMISSION PERFORMANCE AND FAILURES. A TRANSMISSION FAILURE ON A HIGHWAY COULD RESULT IN INJURY OR DEATH. AND YET THERE HAS BEEN NO RECALL. I HAVE ALREADY STARTED TO NOTICE PROBLEMS WITH THE TRANSMISSION- JERKING WHILE TRYING TO BRAKE AND DELAYED TURNOVER BETWEEN 2 AND 3RD GEAR. CONSUMERS WERE NOT INFORMED OF THIS I FOUND IT ONLINE. I CALLED THE DEALER AND THEY VERIFIED THAT THERE WAS A WARRANTY EXTENSION ON THE MODELS ABOVE AND MY CAR IS INCLUDED. WHEN I ASKED FOR PAPERWORK THE DEALER SERVICE REP SAID NONE WAS SENT TO ANYONE, BUT THE WARRANTY FOLLOWS THE VEHICLE BY VIN #. SO, THERE ARE POTENTIALLY THOUSANDS OF PEOPLE DRIVING AROUND WITH TRANSMISSIONS THAT COULD FAIL, BUT WHO ARE UNAWARE. SUBARU DID THIS QUIETLY TO NOT DRAWN ATTENTION TO THE PROBLEM. I THINK THERE SHOULD BE AN INVESTIGATION AND A RECALL. TRANSMISSION FAILURE ON A HIGHWAY COULD CAUSE INJURY OR DEATH. AGAIN I FEEL "JERKING" EVERY TIME I TRY TO BREAK. IT'S LIKE THE CAR IS TRYING TO ACCELERATE INSTEAD OF COMING TO A STOP. IT HAS STOPPED SO FAR, BUT WHAT IF IT DOESN'T NEXT TIME? THIS PROBLEM IS CONSTANT. I THOUGHT IT WAS DUE TO COLD BUT I ALWAYS WARM UP MY CAR UNTIL THE INDICATOR LIGHT SHOWS TRANSMISSION IS WARM. AND THE WEATHER HAS BEEN WARM FOR A FEW DAYS NOW AND THE SAME THING IS HAPPENING. I HAVE REPORTED OTHER PROBLEMS TO THE DEALER THAT ARE NOT SAFETY RELATED AND THEY JUST BLOW IT OFF SUCH AS THE COMPUTER IS NOT RECORDING AVERAGE MPG AND AVERAGE MPH CORRECTLY. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
I PURCHASED A CERTIFIED PREOWNED 2015 FORESTER IN NOVEMBER FROM NORTHTOWN SUBARU IN AMHERST, NY IN NOVEMBER 2017. I WAS SOLD A BASIC MODEL AND ASSURED THAT THE REMOTE CAR STARTER AND HEATED SEAT THAT THEY COULD INSTALL AT THE DEALERSHIP WERE AS GOOD AS THE ONES INCLUDED IN MORE EXPENSIVE FORESTER MODELS. SAFETY ISSUE: ON WEDNESDAY 3/28/18 I WAS DRIVING IN THE CITY OF BUFFALO WITH MY HEATED SEAT TURNED ON. THE BACK OF MY LEG, RIGHT BELOW MY KNEE BECAME INTOLERABLY HOT. I TURNED THE HEATED SEAT OFF IMMEDIATELY AND REACHED DOWN. THE SEAT INSTANTLY BURNT TWO OF MY FINGER TIPS. I SHOUTED IN PAIN AND EXPLAINED TO MY FRIEND WHAT HAPPENED. HE SAID HE SMELLED SMOKE AND BURNING PLASTIC. I GOT OUT OF THE CAR AND LOOKED AT THE FRONT OF THE SEAT (NEAR MY CALVES) AND THE HEATED SEAT ELEMENT HAD BURNED THROUGH THE SEAT UPHOLSTERY AND WAS STILL BURNING INSIDE THE SEAT AND SMOKING. I CALLED NORTHTOWN SUBARU AS SOON AS THEY OPENED IN THE MORNING AND EXPLAINED THE SEVERITY OF THE SITUATION. I WAS PASSED TO VOICEMAIL BOXES THAT WERE FULL AND PUT ON HOLD FOR AN EXTENDED PERIOD OF TIME. I EXPLAINED TO EVERYONE I SPOKE TO THE SEVERITY OF THE ISSUE. I WAS TOLD THAT I NEEDED TO SPEAK TO SOMEONE IN THE SMART CAR DEPARTMENT BUT THEIR VOICEMAIL BOXES WERE FULL. THE SERVICE REP WOULD LEAVE A NOTE ON THE SMART CAR EMPLOYEE'S DESK AND HAVE HIM CALL ME IMMEDIATELY. THIS WAS AT 9:30 AND BY 2 I HAD NOT HEARD BACK. I CALLED THE SALES PERSON WHO SOLD ME THE CAR AND HE SAID HE WOULD HAVE HIS MANAGER CALL ME IMMEDIATELY. I FINALLY HEARD BACK AT 3 AND WAS TOLD THAT I SHOULD DROP OFF MY CAR MONDAY MORNING AND THEY WOULD 'MAKE IT RIGHT.' I FELT THAT EVERYONE AT NORTHTOWN WAS DISMISSIVE AND NOT CONCERNED WITH A PRODUCT THEY INSTALLED THAT HAD SEVERELY MALFUNCTIONED AND INJURED ME.
WHILE PULLING INTO A PARKING SPACE AT LOW SPEED (<5MPH) THE ENGINE SURGED SUDDENLY AND THE VEHICLE ACCELERATED UNCONTROLLABLY. REQUIRED IMMENSE PRESSURE ON BRAKE TO EVENTUALLY OVERRIDE ENGINE AFTER IMPACT WITH OTHER VEHICLE.
DASHBOARD WARNING LIGHTS LIT UP "LIKE A CHRISTMAS TREE"! SAFETY FEATURES ARE DISABLED. NO EYE SIGHT, TRACTION CONTROL, LANE DEVIATION. I HAVE BEEN TO THE DEALER MULTIPLE TIMES WITH NO SUCCESS. THIS HAS BEEN GOING ON FOR SEVERAL MONTHS. LIGHTS COME ON AND GO OFF, SEEMINGLY AT RANDOM. MOSTLY STAY ON NOW.
MY FORRESTER XT2.0 REVS VERY LOUDLY WHEN IT IS STARTED EVERY TIME I TURN IT ON. IT GOES FROM 0 TO 2.5 ON THE GAUGE NUMBERED FROM 1-8 GAUGE. THE CAR IS AT A COMPLETE STOP.
CAR SURGES AT START UP AND LOW SPEEDS. NEITHER THE CAR DEALERSHIP OR SUBARU OF AMERICA CAN FIX IT. I SENT AN EMAIL IN ABOUT MY COMPLAINT TO YOU. THIS HAS BEEN GOING ON FOR A FEW YEARS. IT RANDOMLY HAPPENS. THEY REFUSED TO FIX IT MANY TIMES DUE TO NO CODE EVEN THOUGH THEY DROVE IT AND COULD SEE THE ISSUE. WHEN IT DID CODE THEY FIXED IT BUT ALWAYS A SURGE DIFFERENT CODES. THEY HAVE REPLACE FUEL SENSORS, VALUES, ELECTRONIC COMPONENTS, MY KEY, FUEL LINE, SPARK PLUGS, ETC ALL FOR THIS SAME ISSUES. THERE ARE SEVERAL LAWSUITS IN OTHER STATES ABOUT THIS SAME ISSUE. I JUST WANT THEM TO PURCHASE MY VEHICLE BACK OR REPLACE IT WITH ONE THAT WORKS PROPERLY. PLEASE HELP.
ON ACCELERATION FROM IDLE OR SLOW SPEED, ENGINE LOOSES POWER AND DOES NOT RESPOND TO THROTTLE INPUTS. SEVERAL TIMES STALL HAPPENS DURING MERGING OR CROSSING TRAFFIC. SEEMS TO OCCUR ON LEFT TURNS.
POWER DOOR LOCKS HAVE FAILED IN THREE OF FOUR DOORS, STARTING IMMEDIATELY AFTER THREE YEAR WARRANTY EXPIRED.
THE CV AXLE JOINT WENT BAD AT 90K. CLICKING NOISE. I THOUGHT THAT WAS AN ISSUE FOR DOWN THE ROAD. SUBARU CORP GAVE ME A $500 COUPON FOR THE RIGHT FRONT AXLE GOING BAD. APPROXIMATELY 5 MONTHS LATER, THAT AXLE HAD TO BE REPLACED. ALSO BOTH BACK WHEEL BEARINGS HAD TO BE REPLACED. CURRENTLY, THE DRIVER SIDE CV JOINT SOUNDS LIKE IT IS GOING BAD AGAIN. ABOUT 60K LATER. WEAK PARTS. THIS IS A PROGRESSIVE ISSUE AND NOT A SUDDEN ONE.
ENGINE SHUT OFF WHILE DRIVING ON INTERSTATE AT 70 MPH. NO WARNING OR ENGINE SPUTTERING. PLENTY OF FUEL. FOGGY WEATHER AND 37DEGREES F. DASH LIGHTS STAYED ON SAME AS IF IT WAS IN THE ON POSITION. AFTER 1 1/2 HOURS VEHICLE RESTARTED AND HASN'T SHUT DOWN WHILE DRIVING SINCE. TOOK IN TO THE DEALER AND THEY SAID BATTERY WAS WEAK AND REPLACED THAT. THEY SAID OTHER ENGINE CODES POINTED TO POWER SUPPLY. I HAVE NEVER HEARD OF A VEHICLE QUITTING WHILE DRIVING BECAUSE OF A WEAK BATTERY SO AM SUSPICIOUS ABOUT THIS AS A GOOD REPAIR. THIS IS POTENTIALLY A VERY DANGEROUS PROBLEM.
WHEN YOU STEP ON THE GAS TO PASS ANOTHER AUTO, OCCASIONALLY THE AUTO SURGES FORWARD AT A HIGH RATE OF SPEED, NOT 5-10 MILES AN HOUR BUT MORE LIKE 25-30. TAKING YOUR FOOT OFF THE GAS DOES NOTHING AS THE CAR CONTINUES TO GET FASTER AND FASTER. APPLYING THE BRAKE PRESSED ALL THE WAY DOWN BARELY SLOWS THE CAR. WHEN YOU LET UP ON THE BRAKE IT SURGES FORWARD AGAIN AT THE HIGH RATE OF SPEED. I THOUGHT MAYBE IT WAS THE 19 DEGREE WEATHER AS IT DID IT 3 TIMES ON THE WAY TO WORK ONE DAY THIS WEEK. LAST NIGHT IT WAS 41 DEGREES WHEN I DROVE HOME AND IT DID IT EVERY TIME. I ALMOST REAR ENDED SOMEONE AS I COULDN'T GET IT TO SLOW DOWN TO A NORMAL SPEED EVEN WITH THE BRAKE APPLIED. I AM AFRAID TO DRIVE THE CAR. HAPPENED ON A MAJOR FREEWAY AND ON RURAL COUNTY ROADS WHEN GOING STRAIGHT
FRONT WHEEL BEARING NEEDS REPLACED IN JUST TWO YEARS.
OUR SUBARU FORESTER SHUTS DOWN AS WE DRIVE ON THE EXPRESSWAY. IT HAS HAPPENED 4 TIMES NOW ON 10/24/2016, 3/28/2017, 5/31/2017, AND 12/31/2018. IT HAPPENS ONLY ON THE EXPRESSWAY DURING LONG ROAD TRIPS. THE GAS TANK IS USUALLY BELOW A QUARTER TANK, BUT THE CHECK GAUGE LIGHT IS NOT ON AND THE METER SAYS THERE'S 50-70 MILES LEFT. WE HAVE BEEN LUCKY TO BE ON 2-LANE EXPRESSWAYS AND TO BE ABLE TO COAST THE VEHICLE TO THE SHOULDER EVERY TIME SO FAR. SHORTLY AFTER THE ENGINE STOPS ACCELERATING, EVERY SINGLE WARNING LIGHT ON THE DASHBOARD LIGHTS UP AND 50% OF THE TIME WE CANNOT GET THE CAR TO RESTART. OUR INFANT HAS BEEN TRAVELING WITH US IN THE BACKSEAT OF THE VEHICLE WHEN THIS HAS HAPPENED AND ON THE LAST OCCASION WE HAD TO BE RESCUED BY STATE TROOPERS AND TAKEN TO A SAFE AND WARM LOCATION BECAUSE IT WAS SINGLE DIGIT TEMPERATURES. WE HAVE TAKEN THE CAR IN FOR DIAGNOSIS AND REPAIR EVERY TIME AND THEY CANNOT REPLICATE THE ISSUE. ONE TIME THEY SAID IT WAS A BAD BATTER CELL AND REPLACED THE BATTERY; ANOTHER TIME THEY THOUGHT IT WAS THE FUEL SENSORS AND REPLACED BOTH OF THOSE, YET WE ARE STILL EXPERIENCING THE PROBLEM. WE BELIEVE THERE IS A DEFECT WITH OUR VEHICLE AND IT IS PUTTING US IN A LIFE-THREATENING SITUATION. THE CAR HAS NOW BEEN IN THE SHOP SINCE 1/9 WITHOUT RESOLUTION.
The contact owns a 2015 Subaru Forester. The contact stated that while pulling out of the driveway, he heard an abnormal grinding sound coming from the front end of the vehicle. The vehicle was taken to the dealer who diagnosed that the driver’s side wheel bearing had failed and needed to be replaced. The contact stated that the vehicle was repaired; however, the failure reoccurred while driving. The vehicle was taken to the dealer who diagnosed that the passenger’s side wheel bearing needed to be replaced. The contact stated that the vehicle was repaired; however, the failure persisted while driving. The vehicle was taken to an independent mechanic who diagnosed that the rear passenger’s side and rear driver’s side wheel bearings needed to be replaced. The contact stated that the rear wheel bearings were replaced; however, the failure reoccurred. The independent mechanic replaced the wheel bearings for a second time. The manufacturer was notified of the failure. The vehicle was repaired. The failure mileage was approximately 40,000.
Data synced from NHTSA on May 4, 2026