2013 Subaru Impreza Complaint Log

TL* THE CONTACT OWNS A 2013 SUBARU IMPREZA. THE CONTACT STATED THAT THE OCCUPANT DETECTION SYSTEM MALFUNCTIONED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V419000 (AIR BAGS). THE CONTACT EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 30,000.

VECHILE BURNING OIL AT A RATE OF A QUART EVERY 1500 MILES,SUBARU STATED THAT THIS IS NORMAL, MECHANICS TOLD ME THIS IS NOT NORMAL..I HAVE HAD OLD CLUNKERS WITH HIGH MILLAGE THAT DID NOT BURN THIS MUCH OIL.

WHEN PASSENGER ( ADULT OVER 130 LBS) SITS IN FRONT PASSENGER SEAT THE AIRBAG SENSOR ENABLES. WHILE DRIVING WITH THE PASSENGER THE AIRBAG SENSOR WILL DISENGAGE THUS RENDERING THE AIRBAG USELESS. ALSO HAPPENS IF SEAT IS SLIGHTLY WET. THIS WAS A RECALL TO THE 2012 SUBARU IMPREZA'S AND THE 2013 MODELS USE THE SAME AIRBAG SENSOR.

PASSENGER AIRBAG LIGHT ACTIVATES/ ILLUMINATES/ STAYS ON WHEN PASSENGER WITH WET/ MOIST CLOTHING SITS IN PASSENGER SEAT. THIS ALSO OCCURS AFTER CLEANING THE PASSENGER SEAT WITH UPHOLSTERY CLEANER AND THE SEAT HAS NOT FULLY DRIED. UPON READING ABOUT THIS PROBLEM, I FOUND THAT A RECALL WAS ISSUED FOR 2012 MODELS. PLEASE INCLUDE 2013 MODEL AS THIS IS A SERIOUS SAFETY ISSUE.

MULTIPLE SPORADIC ISSUES WITH THE FRONT PASSENGER AIR BAG INDICATOR. 1) WHEN A PASSENGER IS SEATED WITH SEATBELT FASTENED IN THE FRONT PASSENGER SEAT, ONCE THE CAR IS IN MOTION THE PASSENGER AIRBAG INDICATOR WILL CHANGE STATUS TO OFF AND A RED AIRBAG/BALLOON INDICATOR LIGHT WILL SHOW ON THE DASH AS IF THERE IS NO-ONE IN THE PASSENGER SEAT. 2) WHEN SOMEONE SITTING IN THE FRONT PASSENGER SEAT EXITS THE CAR, AFTER DRIVING AWAY THE PASSENGER AIR BAG INDICATOR WILL TURN ON AS IF SOMEONE IS SITTING IN THE SEAT AND THE FASTEN SEAT BELT CHIME WILL CONTINUE SOUNDING EVEN THROUGH THE PASSENGER SEAT IS EMPTY. 3) WITH NO PASSENGER IN THE CAR, IF YOU PLACE A CELL PHONE DIRECTLY ON THE PASSENGER SEAT WHILE IT IS PLUGGED IN TO THE USB PORT CHARGING, THE PASSENGER AIR BAG INDICATOR WILL SWITCH STATUS TO ON AND THE FASTEN SEAT BELT CHIME WILL SOUND. IF YOU PICK UP THE CELL PHONE FROM THE SEAT (STILL PLUGGED IN TO USB PORT CHARGING), THE INDICATOR WILL CHANGE BACK TO OFF AND THE FASTEN SEAT BELT CHIME WILL STOP. IF YOU PLACE THE CELL PHONE BACK ON THE SEAT, THE AIR BAG INDICATOR WILL SWITCH BACK TO ON AND THE FASTEN SEAT BELT CHIME WILL SOUND. ISSUE #1&#2 SEEM TO OCCUR MOST OFTEN IN HIGH HUMIDITY OR RAIN. ISSUE #3 OCCURS IF THE CELL PHONE IS GREATER THAN 35% CHARGED.

MY CAR IS HAVING THE SAME EXACT BEHAVIOR DESCRIBED IN A RECALL FOR THE 2012 MODEL YEAR (NHTSA CAMPAIGN NUMBER 15V419000, SUBARU RECALL NUMBER WQT-55). MY CAR IS NOT COVERED BY THE RECALL, BUT IT SEEMS LIKE IT SHOULD BE SINCE MY PROBLEM APPEARS TO BE IDENTICAL TO THAT WHICH IS DESCRIBED.

PASSENGER DRIVER AIRBAG IS OFF EVEN THOUGH SOMEBODY SEATING . THIS IS SAFETY ISSUE AND I DISCOVER IT RECENTLY. SUBARU DEALER CHARGED ME FOR INSPECTION AND REPAIR BECAUSE ITEM IS OUT OF WARRANTY.

TL* THE CONTACT OWNS A 2013 SUBARU IMPREZA. EVER SINCE THE VEHICLE WAS PURCHASED, IT STARTED TO CONSUME AN EXTREME AMOUNT OF OIL, MORE THAN APPROXIMATELY A QUARTER EVERY 1,200 MILES. AT APPROXIMATELY 5,500 MILES, THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS CONSUMING AN EXCESSIVE AMOUNT OF OIL AND A TEST NEEDED TO BE PERFORMED AT 30,000 MILES. PER THE DEALER, THE VEHICLE HAD TO BE TAKEN EVERY 1,200 MILES FOR AN OIL CONSUMPTION TEST. AFTER THE SEVENTH TEST, IT WAS DETERMINED BY THE DEALER THAT THE SMALL BLOCK NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.

PASSENGER SIDE SEAT BELT LOCKED IN RETRACTED POSITION.

WHEN THE PASSENGER SEAT IS UNOCCUPIED AND NO ELECTRONIC DEVICES OR PERSONAL BELONGINGS ARE IN THE SEAT, THE SEATBELT ALARM COMES ON AND THE AIRBAG GOES FROM THE OFF POSITION TO ON, THIS IS SAME THING THAT WAS HAPPENING IN WITH THE 2012 PASSENGER-AIRBAG OCCUPANCY SENSOR, RECALL.

YOU CAN GOOGLE THE THOUSANDS OF CASES OF PEOPLE WHO HAVE THE SAME ISSUE I'M DESCRIBING. SEEMS TO BE ALL MODELS OF IMPREZA WRX 08+. I HAVE A GRADUATE POPING FROM MY CLUTCH PEDAL THAT GRADUALLY GOT LOADER AND LOUDER AND LOUDER. NOW I CAN HEAR SQUEAKING OR CREEKING OUTSIDE THE VEHICLE WHEN THE CLUTCH IS DEPRESSED AND THE PEDAL POPS PRETTY GOOD YOU CAN FEEL ON YOUR FOOT NOW. MY CLUTCH PETAL FEELS REAL SPONGY. AFTER DOING SOME RESEARCH ON THE PROBLEM AND IT'S BROKEN SPOT WELDS IN THE FIREWALL HOLDING THE CLUTCH ASSEMBLY IN PLACE NOTICEABLY EFFECTING THE VEHICLE SINCE 20,000 MILES!! AT TIMES MY CLUTCH CABLE HAS GOTTEN SO LOOSE AND SPONGY FEELING IT FEELS AS IF IT HAS TROUBLES GOING INTO GEAR AT TIMES MAKING IT A SERIOUS ISSUE THAT COULD EFFECT ONES POWER TRAIN IN THE MOST SEVERE CASES BY ENABLING THE VEHICLE TO BE PUT INTO GEAR PROPERLY. THIS HAS BEEN AN ISSUE BY THOUSANDS OF PEOPLE I DON'T KNOW HOW OR WHY THERE IS ANY QUESTION ON A RECALL. WHY SHOULD I HALF TO PAY FOR 3-4 HOURS OF LABOR TO FIX THIS MANUFACTURES DEFECT I MEAN IT'S SNAPPED WELDS HIDDEN WITHIN THE INSIDE OF A FIREWALL COMPLETELY NO QUESTION A MANUFACTOR DEFFECT. THANK YOU. *TR

OUR SUBARU IMPREZA AIR BAG & SEAT BELT CENSOR MALFUNCTIONS REGULARLY WHEN THE CAR IS IN MOTION. WHEN NO PASSENGER IS IN THE FRONT PASSENGER SEAT, THE SENSOR BUZZES TO INDICATE THE PRESENCE OF A PASSENGER. THE SENSOR MALFUNCTIONS WHEN MY PURSE IS ON THE SEAT. IT MALFUNCTIONS AND BUZZES WHEN I SIMPLY TOUCH THE SEAT WITH SLIGHT PRESSURE. ONCE IT SEEMED TO GO OFF BECAUSE OF CONDENSATION FROM A COLD BEVERAGE BOTTLE RESTING ON THE SEAT (THAT IS IT BUZZED AFTER THE BOTTLE WAS NO LONGER ON THE SEAT, BUT IT WAS DAMP TO THE TOUCH). CONVERSELY -- AND LESS FREQUENTLY -- THE SENSOR MALFUNCTIONS WHEN A PASSENGER IS IN THE FRONT PASSENGER SEAT. WHILE THE CAR IS IN MOTION, THE SENSOR WILL CHANGE ITS STATUS, SUGGESTING THAT THERE IS NO OCCUPANT IN THE SEAT. THIS SEEMS TO IMPLY THAT THE AIR BAG WILL NOT GO OFF IN THE EVENT OF AN EMERGENCY. THIS SEEMS LIKE A MALFUNCTION WITH POTENTIAL TO BE LIFE-THREATENING.

WHILE ON THE BRAKE PEDAL, THE VEHICLE ACCELERATED. THIS HAPPENED ON TWO SEPARATE OCCASIONS; BOTH WHILE MY FOOT WAS ON THE BRAKE PEDAL. THE FIRST TIME THIS HAPPENED, I WAS ON MY BRAKE AT A RED LIGHT (STATIONARY) AND THE SECOND TIME, AFTER I WENT OVER A SMALL "LIP" ON THE ASPHALT, I WAS BRAKING TO PARK IN FRONT OF A HOUSE WHEN IT ACCELERATED SUBSTANTIALLY, CAUSING EXTENSIVE DAMAGE TO THE HOUSE AND CAR, WHILE ALMOST KILLING ME.

WHEN I LISTED MY VIN NUMBER MY CAR DID NOT SHOW UP AS BEING RECALLED FOR THE SUBARU VALVE SPRING RECALL. MY FIVE DOOR IMPREZA HAS A BUILD DATE OF 06-2013. THE RECALL GOES THRU JUNE 13 OF 2013. NHTSA CAMPAIGN NUMBER: 18V772000 I DON'T KNOW THE DAY MY VEHICLE WAS MANUFACTURED AND I DON'T KNOW HOW TO DETERMINE THE DAY. HOWEVER I DO KNOW MINE WAS EQUIPPED WITH THE WEAK SPRINGS. WHILE MY CAR WAS STILL UNDER WARRANTY I HAD A VALVE SPRING BREAK WHILE DRIVEN AT APPROXIMATELY 50 MPH ON THE HWY ALLOWING THE VALVE TO TRAVEL INTO THE CYLINDER. THIS DESTROYED ONE HEAD AND THE PISTON. ALSO SCRATCHING THE CYLINDER WALL. THIS REQUIRED THE REPLACEMENT OF THE SHORT BLOCK ASSEMBLY AND ONE HEAD. NOW I STILL HAVE ONE ORIGINAL HEAD AND ONE REPLACEMENT HEAD THAT I DON'T KNOW THE BUILD DATE ON. I THINK THE RECALL SHOULD BE EXPANDED TO COVER CARS BUILT LATER THAN JUNE 13 2013.

WHILE DRIVING ON THE HIGHWAY THE DASHBOARD AIR BAG LIGHT ACTIVATED WHILE BOTH FRONT SEATS WERE OCCUPIED. THE LIGHTS WENT OFF WHEN THE VEHICLE WAS SHUT OFF AND RESTARTED BUT ACTIVATED AGAIN WITHIN APPROXIMATELY TWO TO THREE MILES OF DRIVING AGAIN.

PASSENGER AIRBAG NOT ENGAGED WHEN THE PASSENGER IS IN THE SEAT WITH THE BELT ON/OFF. CONTINUES EVEN AFTER THE VEHICLE IS TURNED OFF AND STARTED ON AGAIN. OCCURS MOST OFTEN IF THE HUMIDITY IS HIGH, SEAT IS MOIST, OR RAINING. BROUGHT TO THE ATTENTION OF SUBARU DEALERSHIP WHILE HAVING SERVICE PERFORMED. WAS TOLD THIS IS NORMAL. RECALL ONLY ISSUED FOR 2012 IMPREZA EVEN THOUGH THE SAME SENSOR AND AIRBAG IS INSTALLED IN THIS MODEL YEAR.

WHILE DRIVING WITH A PASSENGER IN THE FRONT SEAT, THE SRS WARNING LIGHT CAME ON AND INDICATED THAT THE PASSENGER SIDE AIRBAG WAS OFF. I PULLED OVER, TURNED THE ENGINE OFF AND RESTARTED THE CAR. THE SRS LIGHT WAS OFF, PASSENGER SIDE AIRBAG WAS ON. SEVERAL MILES LATER, THE CONDITION REPEATED ITSELF. REPEATED THIS PROCESS TWO MORE TIMES WITH THE SRS WARNING LIGHT COMING ON AGAIN BOTH TIMES. I ASKED MY PASSENGER TO TRANSFER TO THE REAR SEAT. THE SRS WARNING LIGHT DID NOT GO ON ANYMORE. IT HAS BEEN TWO DAYS SINCE THE INCIDENT AND THE SRS LIGHT HAS NOT COME ON EVEN WITH A FRONT SEAT PASSENGER. THIS HAD HAPPENED THE FIRST TIME APPROXIMATELY TWO WEEKS AGO BUT I THOUGHT NOTHING OF IT WHEN THE CONDITION CORRECTED ITSELF AFTER TURNING THE ENGINE OFF AND TURNING IT BACK ON.

IN REGARD TO THE RECENT RECALL FOR THE 2012 SUBARU IMPREZA PASSENGER-AIRBAG OCCUPANCY SENSOR YOU SHOULD KNOW THAT EXACTLY THE SAME PROBLEM IS HAPPENING IN MY 2013 SUBARU IMPREZA.

FAINT WHIRRING NOISE NOTED, NO OTHER PROBLEMS- NO CHANGE TO PERFORMANCE, NO WARNING LIGHTS INDICATING PROBLEM BUT WHEN BROUGHT TO DEALERSHIP FOR A CHECK TOLD TRANSMISSION NEEDED REPLACEMENT $ 7902.88 NEVER HAD ANY PROBLEMS WITH THIS CAR PREVIOUSLY, HAD ROUTINE OIL CHANGES (ALTHOUGH ONE TIME WITHIN THE FIRST YEAR OIL LIGHT CAME ON INDICATING OIL WAS LOW BUT IT WAS ONLY 1500 MILES FROM LAST OIL CHANGE- BROUGHT IN AND HAD THAT TAKEN CARE OF), THIS CAR HAS NEVER BEEN IN AN ACCIDENT EITHER. I AM PERPLEXED BY THE NEED FOR A NEW TRANSMISSION WHEN IT IS A 2013 AND HAS NO ISSUES OTHER THAN WHAT WAS STATED HERE. I STILL OWN $9200 ON IT. IT HAS JUST UNDER 74,000 MILES ON IT ( HIGHWAY COMMUTE).

3 X IN 10 DAYS, I START THE CAR AND THE STEERING IMMEDIATELY FEELS WRONG AND CONTINUES UNTIL I TURN IT OFF. I HAVE TO GRIP THE WHEEL MORE FIRMLY, THE TIRES ALMOST FEEL LIKE THEY WANT TO PULL AWAY FROM ME; TURNING THE STEERING WHEEL FEELS BUMPY, LIKE SOMETHING IS CLICKING OVER KNUCKLES, OR COGS. NO LEAKING FLUID HAS BEEN SEEN, OR NOISE, ALTHOUGH THIS EVENING WHEN I TURNED INTO MY DRIVE, THERE WAS BRIEFLY A LOW, RUBBER AND AGN RUBBER SOUND (NO METAL SOUND, NO SQUEAK) THE DEALER SAID THEY DROVE MY CAR THIS MORNING, CHECKED EVERYTHING, SAW NOTHING WRONG, SAID IT WAS SAFE TO DRIVE, BUT TO COME IN AGAIN WHEN IT HAPPENS NEXT....BUT THEY AREN'T OPEN 24/7 AND ARE 15 MINUTES AWAY ON HILLS AND IN TRAFFIC. IN BETWEEN THE 3 INCIDENTS, THE CAR HAS DRIVEN NORMALLY. THE CAR WAS PURCHASED IN JULY 2013,, AND HAS A BIT OVER 112,000 MILES ON IT. CAN SOMEONE SUGGEST SOMETHING FOR ME TO PASS ON TO THE DEALERSHIP'S REPAIR DEPARTMENT- THEY SEEM SINCERE IN THEIR EFFORTS TO HELP. *TR

I HAD TO REPLACE THE PASSENGER SEAT AIRBAG BECAUSE OF A SENSOR MALFUNCTION. THIS IS THE VERY ISSUE THAT THE NHTSA IS INVESTIGATING FOR THE SUBARU IMPREZA 2012, YET I OWN A SUBARU IMPREZA 2013. IT IS LESS THAN TWO YEARS OLD AND I SHOULD NOT NEED TO REPLACE SOMETHING THAT IS A KNOWN DEFECT. *TR

TL* THE CONTACT OWNS A 2013 SUBARU IMPREZA. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE VIBRATED UNCONTROLLABLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,777.

DRIVING AT LOW SPEED AND HIT A SMALL BUMP IN VERY COLD WEATHER (5F). WINDSHIELD MADE A POPPING SOUND . THE CAR WAS PARKED A WEEK LATER WHEN THE WINDSHIELD DEVELOPED A SPONTANEOUS CRACK ALONG THE DRIVERS SIDE FRAME. THERE WAS ABSOLUTELY NO IMPACT. THIS IS A SERIOUS SAFETY AND MANUFACTURING ISSUE THAT NEEDS TO BE ADDRESSED. OTHER FOLKS ARE REPORTING A SIMILAR ISSUE WITH THESE VEHICLES.

PASSENGER SEAT BELT WARNING GOES OFF IF MORE THAN 1 POUND IS PLACED ON THE SEAT, ALL CONDITIONS.

THE PASSENGER AIR-BAG ON LIGHT ILLUMINATED AND THE FASTEN SEATBELT WARNING SOUND WAS SOUNDED EVEN THOUGH THERE WAS NOTHING IN THE PASSENGER SEAT. THIS HAS HAPPENED MULTIPLE TIMES, THE MOST RECENT AT 21,793 MILES. *TR

DECEMBER 19, 2013, I PURCHASED A SUBARU IMPREZA FROM KOEPPEL SUBARU IN LONG ISLAND CITY, N.Y. THE DEALERSHIP TOLD ME THE CAR WAS "BRAND NEW" AND USED ONLY FOR TEST DRIVES. AFTER 5 MONTHS OF DRIVING THE CAR, THE CAR BEGAN TO HAVE PROBLEMS TO START. PUTTING THE KEY IN THE IGNITION, THERE WAS NO RESPONSE. THE CAR DOOR HAD TO BE OPENED MANUALLY. THE AIRBAG WARNING LIGHT ON THE PASSENGER SIDE WOULD NOT GO OFF REGARDLESS OF THE SEAT BEING EMPTY OR OCCUPIED. SOMEONE GAVE ME A "BOOST" WHICH STARTED THE CAR. I WAS ABLE TO DRIVE AND THEN PARKED THE CAR. I WENT ON VACATION FOR TWO WEEKS. AFTER THE CAR BEING UNUSED FOR TWO WEEKS, AGAIN THE CAR WOULD NOT START. I INFORMED THE DEALERSHIP OF THIS PROBLEM AND WAS ADVISED BY THEM TO HAVE THE CAR TOWED TO ANY SUBARU DEALERSHIP FOR REPAIR. THE CAR WAS TOWED TO BAYRIDGE SUBARU WHICH EVALUATED THE CAR AND SAID THAT THE CAR HAD A DEAD CELL IN THE BATTERY. SUBARU DEALERS WERE INFORMED IN APRIL OF 2013 THAT IMPREZA HAD A DEFECT WHICH CAUSE ELECTRICAL PROBLEMS IN THE CAR LEADING TO THE BATTERY DYING AND ENGINE PROBLEMS. KOEPPEL SUBARU DID NOT INFORM ME OF THIS RECALL BEFORE I PURCHASED THE CAR IN DECEMBER OF 2013. THEY ALSO DID NOT INFORM ME THAT THE CAR WAS PREVIOUSLY CORPORATE OWNED. I BELIEVE THAT KOEPPEL SHOULD HAVE INFORMED ME ABOUT THE RECALL AS WELL AS THE FACT THAT IT WAS USED AS A "LOANER" BEFORE I PURCHASED THE CAR. I BELIEVE KOEPPEL SUBARU COMMITTED CONSUMER FRAUD BY NOT INFORMING ME OF THE RECALL AND THE CAR'S HISTORY BEFORE PURCHASE. I DO NOT FEEL SAFE DRIVING THE CAR AND SIMPLY WANT A REFUND OF MY DOWN PAYMENT ($5,000) AND CAR PAYMENTS MADE UP TO CURRENT DATE. KOEPELL SUBARU SHOULD BE INVESTIGATED FOR THEIR PRACTICES IN SELLING USED CARS. I REFUSE TO PAY BAYRIDGE SUBARU $35/DAY FOR STORAGE OF THIS UNSAFE CAR. KOEPPEL SUBARU IS IN VIOLATION OF CONSUMER PROTECTION LAW.

I HAVE HAD MY 2013 SUBARU IMPREZA FOR ABOUT A YEAR WHEN I STARTED ENDURING MULTIPLE VISITS TO THE DEALER FOR LOW OIL. I AM BEING TOLD BY THE SERVICE MANAGER THAT MY OIL ISSUE IS NORMAL. I HAVE NEVER OWNED A BRAND NEW VEHICLE THAT HAD TO BE TAKE TO THE DEALER AS MUCH AS MY SUBARU. I AM HAVING MY OIL CHANGES DONE EVERY 3-4 MONTHS AND HAVING TO TAKE IT IN 1-2 TIMES IN BETWEEN TO HAVE OIL ADDED. EVERY TIME I SHOW UP FOR THE OIL CONSUMPTION TEST I AM ABOUT 1-1/2 QTS LOW ON OIL. I PURCHASED A SUBARU BECAUSE THEY TALKED ABOUT HOW EFFICIENT AND RELIABLE THEY ARE. NOW, I WAS TOLD THAT I JUST NEED TO CARRY OIL IN MY CAR AT ALL TIMES. I COULD UNDERSTAND IF THIS WAS A USED CAR OFF OF A LOT, THIS WAS NOT. THIS HAS BEEN THE BIGGEST PAIN OF A CAR AND I WILL BE TRADING IT IN AND NEVER BUYING ANOTHER SUBARU. *TR

THERE IS AN INTERMITTENT ISSUE WHERE THE "PASSENGER AIR BAG OFF" LIGHT ERRATICALLY COMES ON WHEN AN OCCUPANT IS SEATED IN THE PASSENGER SEAT, AND THEN THE RED DASH LIGHT LOOKING LIKE A BALLOON WILL COME ON. NEITHER THE WEIGHT/POSITIONING OF THE OCCUPANT NOR RESTARTING THE VEHICLE CHANGE WHETHER THE PASSENGER AIR BIG OFF LIGHT WILL TURN ON OR OFF. *TR

THE FRONT PASSENGER AIRBAG TURNS OFF WHEN THERE IS A PASSENGER IN THE SEAT AND THE CAR IS IN MOTION.

AFTER 3,000-5,000 MILES ENGINE OIL LIGHT CAME ON. I WENT TO A MECHANIC AND THEY SAID IT WAS DOWN 1 QUART OF OIL. I ASKED SURPRISINGLY, " HOW CAN THIS BE?" " I JUST HAD MY OIL CHANGED AND IT'S A NEW CAR." AFTER ADDING A QUART (AND KEEPING AN EYE ON) THE SAME THING HAPPENED AGAIN 3,000 MILES AFTER MY NEXT OIL CHANGE. THIS CAN'T BE RIGHT. I HAVE NEVER OWNED A CAR THAT BURNS THAT MUCH OIL, UNLESS THERE IS A PROBLEM. I BELIEVE THAT THIS IS THE CASE, AND SUBARU IS COVERING THEIR TAIL BY STATING THAT ITS NORMAL FOR THE AUTOMOBILE TO "CONSUME" THAT AMOUNT OF OIL. " JUST LOOK IN YOUR USERS MANUAL." I DON'T BELIEVE SO. I THINK THEY NEED TO ADDRESS THIS ISSUE IF THEY ARE TO CONTINUE CLAIMING CUSTOMER SATISFACTION. I AM ONE WHO IS FAR FROM IT! *TR

TL* THE CONTACT OWNS A 2013 SUBARU IMPREZA. THE CONTACT STATED THAT WHILE DRIVING 4 MPH IN REVERSE, THE VEHICLE RAPIDLY ACCELERATED IN REVERSE. THE CONTACT WAS UNABLE TO STOP THE VEHICLE, AS IT PROCEEDED TO CRASH INTO A BOULDER FOLLOWED BY A TREE. THE REAR BUMPER WAS DAMAGED HOWEVER, THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE, INITIALLY IN NOVEMBER 2013 AND AGAIN IN FEBRUARY 2014 WHILE IN REVERSE. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE WITH REPAIRING THE VEHICLE. THE FAILURE MILEAGE WAS 6,300 AND THE CURRENT MILEAGE WAS 7,000.

THE PASSENGER AIR BAG ILLUMINATED WITH AN OFF. IT SHOULD ALWAYS BE ON. THE BOUGHT THE CAR NEW WITH LESS THAN A YEAR DRIVING IT AND THE PASSENGER AIR BAG ILLUMINATION LIGHT TURNS TO OFF. ITS REALLY SCARY TO THINK OF WHAT MIGHT HAVE HAPPEN IF THERE WAS AN ACCIDENT DURING THE MALFUNCTION. *TR

BRAKE FAILURE AT LOW SPEED COMING TO STOP AT TRAFFIC LIGHT, TRACTION CONTROL LIGHT CAME ON,BRAKE LIGHT CAME ON AND CHECK ENGINE LIGHT ON. RETURNED TO DEALER TO REPAIR. DEALER TOOK 2 DAYS TO REPAIR . AT WITCH IT LASTED TILL TODAY(12/30/2013). THE SAME THING HAS HAPPENED AGAIN. VERY SCARY YOU WONDER IF THE CAR IS RELIABLE AND ALWAYS AFRAID TO TRAVEL NOW. HAVE GRANDCHILDREN AND CANNOT TRUST THIS CAR. I HOPE SOMEONE CAN HELP. HAVE TO RETURN TO DEALER (AGAIN) TO HAVE THEM LOOK AT IT (AGAIN). WONDER IF THEY KNOW HOW TO FIX IT. *TR

TL* THE CONTACT OWNS A 2013 SUBARA IMPREZA. THE CONTACT WAS DRIVING 30 MPH, THE CONTACT STATED THAT THE BRAKES FAILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE MASTER CYLINDER WAS REPLACED HOWEVER THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.

FIRST AT 10,496 THEN AT APPROXIMATELY 17,163; 19,031; AND 21,182 MILES THE LOW OIL LIGHT ILLUMINATED IN MY CAR. BETWEEN 19,031 AND 21,182 MILES I ADDED APPROXIMATELY 4.0 QUARTS OF OIL TO MY ENGINE. THIS OIL CONSUMPTION IS EXCESSIVE. *TR

CAR CONSUMES OIL EXCESSIVELY. EVERY 3000 MILES I NEED A QUART OF OIL. IT'S RIDICULOUS. THIS HAS BEEN AN ONGOING PROBLEM SINCE I PURCHASED THE CAR.

IN AN OUTSIDE PARKING LOT WITH PARKING BLOCKS STARTED THE CAR AND MOVED FORWARD TOWARD AND OVER THE PARKING BLOCK AT STARTING SPEED. THE CAR LEAPED FORWARD AND LOST BRAKING POWER, WITH THE BRAKE PEDAL GOING TO THE FLOOR. CAR LEAPED AHEAD ACROSS THE ASPHALT ROAD TO NEXT PARKING ROW ON GRAVEL WITH DRIVER TURNING RIGHT, TO AVOID A POLE AND STANDING CARS AHEAD, AND NON-ACCELERATING STEADY-SPEED MOVEMENT CONTINUED OVER SEVERAL PARKING BLOCKS ON GRAVEL WITHOUT ABILITY FOR THE DRIVER TO STOP USING BRAKE PEDAL. THE CAR COULD NOT BE STOPPED, WITH BRAKES DROPPING, EVEN WHEN BACK ON ASPHALT ROAD. MOVEMENT ONLY STOPPED WHEN SHIFT PUT IN PARKING POSITION. IN TOTAL THE BRAKING POWER WAS LOST FOR AT LEAST 5 SECONDS. THE TRIGGER FOR EVIDENCED BRAKE DISFUNCTION WAS LOW-SPEED FRONT-WHEEL COLLISION WITH THE CONCRETE BELOW-BUMPER PARKING BLOCK, OR PRESSING THE BRAKE PEDAL WHEN GOING OVER THE BLOCK, OR A COMBINATION OF THESE AND POSSIBLY OTHER FACTORS. DEALER STATED NO BRAKE FAILURE, NO FLUID LEAK, NO ERROR CODES. DRIVER HOLD RESPONSIBLE FOR THE > $2400 COST TO REPLACE DAMAGED EXHAUST SYSTEM AND SCRATCHED DRIVER-SIDE FRONT WHEEL. HOWEVER, MOST OF THE DAMAGE WAS CAUSED NOT BY THE INITIAL COLLISION WITH THE PARKING BLOCK, BUT THE SUBSEQUENT UNCONTROLLABLE MOVEMENT OVER SEVERAL (4-6) PARKING BLOCKS DUE TO LOSS OF BRAKE PEDAL FUNCTION. HAD THERE BEEN PEOPLE, CARS OR BIGGER OBJECTS AHEAD OF THE CAR, THE ACCIDENT COULD HAVE CAUSED SERIOUS INJURY OR EXTENSIVE PROPERTY DAMAGE. THE HEIGHT OF THE PARKING BLOCK WAS JUST SLIGHTLY HIGHER THAN THE HEIGHT OF A STANDARD SPEED BUMP. WE ENCOURAGE INVESTIGATION ON SUBARU IMPREZA 2013 BRAKE AND ABS FUNCTION WHEN BRAKING OVER SPEED BUMPS, CURBS AND OTHER LOW OBSTACLES OR FOLLOWING A LOW-SPEED, LOW-OBSTACLE FRONT-WHEEL COLLISION. *TR

I WAS DRIVING INTO WORK IN THE MORNING AND AS I ENTERED THE PARKING AREA I NOTICED MY OIL LIGHT COME ON. I PARKED THE CAR AND CHECKED THE OIL, AND TO MY SURPRISE THERE WAS NOTHING ON THE STICK. I HAD JUST CHANGED THE OIL LESS THAN 2000 MILES PRIOR TO THIS AND I WAS CONCERNED. I PROCEEDED TO CHECK FOR LEAKS AND FOUND NONE. I TOOK THE CAR IN TO THE DEALER AND WAS INFORMED THAT MY ENGINE IS A QUART LOW ON MOTOR OIL (0W20), AND THAT THIS IS NORMAL BECAUSE 2.0I FB ENGINES BURN A QUART OF OIL EVERY 1200 MILES AT THE MOST. THIS IS ABSURD, I AM A FORMER ASE CERTIFIED MECHANIC AND THIS WAS NOT SOMETHING I THOUGHT TO BE NORMAL. THIS CARS IS RATED TO GO 7500 MILES BETWEEN OIL CHANGES, AND IF I AM BURNING A QRT OF OIL EVERY 1200 MILE THEN I AM ESSENTIALLY CHANGING THE OIL IN BETWEEN OIL CHANGES. TO CALL THIS A COMMON/NORMAL OCCURRENCE IS LIKE SAYING THAT THEY CARE NOTHING ABOUT THERE CUSTOMERS. THE DEALER ESSENTIALLY TOPED OFF MY OIL, PUT A STICKER IN THE WINDOW AND SAID IN 1200 MILE COME BACK AND WE WILL START AN OIL CONSUMPTION TEST, BUT NOT AT THE COST OF THE DEALER OR SUBARU. THIS INITIAL COST WOULD BE CHARGED TO ME THE CUSTOMER AT A COST OF ALMOST $100.00 DOLLARS WHICH I FIND RIDICULOUS SINCE THE CAR IS UNDER WARRANTY AND THIS IS A DIAGNOSTIC OF A FAILURE NOT A NORMAL OIL CHANGE. WHEN I CONTACTED SUBARU OF NORTH AMERICA I STILL GOT THE RUN AROUND, AND I FEEL AS IF THEY ARE HIDING THE FACT THAT THEY HAVE A WHOLE FLEET OF VEHICLES OUT ON THE ROAD READY TO BLOW ENGINES AND THEY ARE GOING TO DO THE SAME THING THEY DID IN THE PAST WITH THE 2.5 AND BLAME THE CUSTOMER. *TR

HIGH RPM WHEN STARTING CAR IN COLD WEATHER. WHEN ENGINE WARMS UP RPMS RETURN TO NORMAL. CHOKE ISSUE? IT'S BEEN THIS WAY SINCE NEW.

TL* THE CONTACT OWNS A 2013 SUBARU IMPREZA. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED AS THE TRACTION CONTROL INDEPENDENTLY DISENGAGED WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE DEALER FOUND CERTAIN SPIDER SPECIES HAD CRAWLED INTO THE FUEL SYSTEM, CREATING A WEB THAT CAUSED THE ENGINE LIGHT TO ILLUMINATE AND THE TRACTION CONTROL TO FAIL. THE FUEL SYSTEM WAS CLEANED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 3,200. . UPDATED 03/12/14*LJ

WAS AT A RED LIGHT, STOPPED. LIGHT TURNED GREEN STARTED TO GO, WENT TO SHIFT INTO 2ND GEAR AND HEARD A LOUD POP AND THE CAR WOULDN'T GO ANY MORE. HAD IT TOWED TO GERALD JONES SUBARU DEALER, WHERE I BOUGHT IT. WAS TOLD IT WAS DRIVER ERROR AND THE CLUTCH WENT OUT. AN INDEPENDENT MECHANIC SAID HE'S SEEN IT PLENTY OF TIMES IN THE WRX GOING BACK TO 2008 AND THAT SUBARU HAS DEFECTIVE WELDS ON THE VEHICLES' FIREWALL, WHICH RESULTS IN CLUTCH AND/OR BRAKE FAILURE. *TR

I WAS INVOLVED IN AN ACCIDENT WHILE DRIVING MY RECENTLY ACQUIRED 2013 SUBARU IMPREZA, WHERE ANOTHER DRIVER HIT MY VEHICLE IN A SIDE IMPACT ON THE DRIVER SIDE FRONT WHEEL AND DRIVER DOOR (I CAN SEND THE PICTURES VIA EMAIL). THE GOOD NEWS IS THAT I WAS ABLE TO GET OUT ON THE OTHER SIDE OF THE VEHICLE. THE BAD NEWS IS THAT THE SIDE AIR BAGS DID NOT DEPLOY, AND THIS WAS ALSO NOTED BY THE EMERGENCY CREW WHO ARRIVED ON THE SCENE. I BELIEVE THAT THIS MAY BE A DESIGN FLAW OR DEFECT THAT SUBARU ENGINEERS NEED TO HAVE A CLOSER LOOK AT. *TR

WE WERE PULLING INTO A PARKING PLACE, TURNING THE WHEEL AND THE CAR UNEXPECTED LEAPED FORWARD. THIS HAS OCCURRED NOW 5 TIMES--ALL TIMES MOVING SLOWLY FORWARD, TURNING THE WHEEL AS WE TRIED TO PARK. THIS HAS OCCURRED WITH BOTH MY PARTNER DRIVING, AND WITH MYSELF DRIVING. SO FAR WE HAVE MANAGED TO SLAM ON THE BRAKES IN TIME--AND THEY STOPPED THE CAR. BUT WE FEAR CRASHING OR ACCIDENTALLY HURTING SOMEONE. *TR

I BOUGHT MY 2013 SUBARU IMPREZA AND WITH APPROX 10,000 MILES I GOT A LOW OIL LIGHT ON. I FOUND OUT MY SUBARU BURNS A QUART OF OIL EVERY 2500-3000 MILES. THAT IS UNACCEPTABLE FOR A BRAND NEW CAR. SUBARU IS SELLING A LEMON. *TR

TL* THE CONTACT OWNS A 2013 SUBARU IMPREZA. THE CONTACT WAS INVOLVED IN TWO CRASHES IN 2013. FOR BOTH CRASHES, WHILE THE CONTACT ATTEMPTED TO STOP THE VEHICLE IN TRAFFIC, IT UNEXPECTEDLY ACCELERATED AND REAR ENDED THE PRECEDING VEHICLE. A POLICE REPORT WAS FILED IN BOTH CASES. THE CONTACT WAS NOT INJURED. THE AIR BAGS DID NOT DEPLOY IN EITHER CRASH. THE VEHICLE WAS DRIVING 35 MPH AND TOWED AFTER THE FIRST CRASH. THE CONTACT SUSPECTED THAT SHE WAS SOLD A VEHICLE WITH MULTIPLE FAILURES IN 2013. THE CONTACT FOUND OUT THAT SOMEONE BOUGHT THE VEHICLE AND RETURNED IT PRIOR TO IT BEING PURCHASED BY THE CONTACT. THE CONTACT THOUGHT THE VEHICLE WAS BRAND NEW. THE VEHICLE WAS PURCHASED FROM AUTONATION SUBARU WEST (16351 W COLFAX AVE, GOLDEN, CO 80401, (303) 578-6120). THE FAILURE MILEAGE WAS 2,000.

VEHICLE WILL NOT START AFTER AN EXTENDED PERIOD OF ATTEMPTS. APPEARS TO HAPPEN MOST OFTEN WHEN VEHICLE IS PARKED (EITHER INDOORS OR OUTSIDE) FOR MORE THAN SEVERAL HOURS. CAR WILL CRANK OVER FOR 10+ SECONDS AND WILL NOT START. AFTER MULTIPLE ATTEMPTS, CAR HAS STARTED EVENTUALLY. HAVE COMMUNICATED WITH DEALER AND SIA OFFICES THAT I HAVE NOTICED THE CAR WILL MAKE WHIRRING NOISES THAT COME FROM THE BACK RH SIDE OF VEHICLE - AND ALSO A CLICKING NOISE NEAR CENTER OF DASH WHEN TURNED OFF AND SITTING. THIS WILL GO ON FOR OVER 5 MINUTES AT A TIME, WHICH MUST DRAIN BATTERY SINCE CAR IS NOT TURNED ON OR ENGINE RUNNING. WAS TOLD BY DEALER THAT THIS IS THE EMISSION SYSTEM "PURGING" ITSELF - AND IS CONSIDERED NORMAL FOR THIS VEHICLE. SIA OFFICES CONFIRMED THIS AND ALSO STATED THAT NOTHING IS NOTED IN THE CURRENT OWNERS MANUAL WHICH EXPLAINS THIS FEATURE. MY CONCERN IS THAT THE CAR IS UNABLE TO START WHEN REQUIRED TO - AND AM GUESSING THAT IT MIGHT BE RELATED TO THIS UNUSUAL FEATURE... . REGARDLESS OF ORIGIN, SAFETY ISSUE WITH CAR NOT STARTING AND BEING READY TO OPERATE WHEN NORMAL STARTING PROCEDURES ARE FOLLOWED. *TR

2013 SUBARU IMPREZA. CONSUMER WRITES IN REGARDS TO BRAKE ASSIST SYSTEM. *SMD ACCORDING TO THE SUBARU MANUAL, THE BRAKE ASSIST SYSTEM ASSISTED THE BRAKE POWER WHEN THE DRIVER CANNOT DEPRESS THE BRAKE PEDAL STRONGLY AND THE BRAKE POWER WAS INSUFFICIENT. BRAKE ASSIST GENERATED THE BRAKE POWER ACCORDING TO THE SPEED AT WHICH THE DRIVER DEPRESSED THE BRAKE PEDAL. THE CONSUMER STATED WHILE DRIVING IN THE RIGHT LANE, ON A RURAL INTERSTATE HIGHWAY, WITH VERY LITTLE TRAFFIC. WITH THE CRUISE CONTROL SET AT 65 MPH, HE IMMEDIATELY HAD TO HIT THE BRAKE, AS ANOTHER DRIVER MOVED INTO HIS LANE. THE CONSUMER STATED THE POWER ASSIST FORCEFULLY SLOWED THE VEHICLE DOWN, AGAINST HIS WILL. THE CONSUMER STATED HE FOUND HIMSELF STRUGGLING WITH THE ACCELERATOR PEDAL, TO TRY AND GAIN SPEED.

THE MALFUNCTION DESCRIBED IN THE FOLLOWING ALWAYS OCCURS UNDER THE CONDITIONS DESCRIBED. THIS IS A POTENTIALLY LIFE-THREATENING MALFUNCTION THAT IN MANY CASES WOULD RESULT IN THE TOTAL LOSS OF STEERING CONTROL WHILE THE VEHICLE IS IN MOTION. 1. CAR IS PARKED, WITH THE ENGINE OFF. 2. DRIVER ENTERS CAR, DEPRESSES CLUTCH PEDAL, AND RELEASES PARKING BRAKE. 3. VEHICLE ROLLS (EVEN SLIGHTLY) BEFORE ENGINE IGNITION IS TURNED ON AND ENGINE STARTS. 4. ENGINE STARTS AND THE STEERING MALFUNCTION LIGHT ILLUMINATES AND THE ELECTRIC POWER STEERING SERVO POWERS ON AND ACTIVELY LOCKS THE STEERING WHEEL IN POSITION, PREVENTING THE DRIVER FROM TURNING THE STEERING WHEEL. THIS CONDITION CONTINUES TO EXIST WHEN THE CLUTCH IS RELEASED AND THE VEHICLE IS IN MOTION UNDER ENGINE POWER. THIS CONDITION LASTS 4-10 SECONDS, AND THEN THE VEHICLE BEGINS OPERATING NORMALLY. IN ORDER TO TURN THE WHEEL, THE DRIVER MUST OVERPOWER THE POWER STEERING, SOMETHING MANY DRIVERS WOULD BE UNABLE TO DO. THIS IS NOT A CASE OF "DRY STEER" (ENGINE OFF STEERING) OR ATTEMPTING TO STEER WITHOUT POWER STEERING. THE VEHICLE CAN BE STEERED (WITH INCREASED STEERING EFFORT, AS EXPECTED) UNDER "DRY STEER" (ENGINE OFF) CONDITIONS, THE FIRST TIME THIS MALFUNCTION OCCURRED, THE VEHICLE WAS MOVING AT APPROXIMATELY 10 MPH BEFORE THE DRIVER (MYSELF) NOTICED THE INABILITY TO STEER. I NARROWLY MISSED CRASHING INTO A CURB/DIVIDER BY PERFORMING A "PANIC STOP" WITH THE BRAKES. I WAS UNABLE TO STEER TO AVOID THE CURB, I WAS FORCED TO COME TO A RAPID STOP USING THE BRAKES. *TR