2019 Subaru Impreza Complaint Log

The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Subaru Impreza. The contact stated while driving 45 MPH at night, she became aware that the headlights were extremely dim. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the vehicle required a software update. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V624000 (Exterior Lighting) for which the VIN was included; however, the part to repair the vehicle was not yet available. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 50,000. VIN tool confirms parts not available.

The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The front headlights have been on recall for some time now. When I last contacted the dealership they said they wouldn't fulfill the repair and also said that they would no longer be making parts for the car and may not ever fix the headlights but I waited to see if that wasn't the case. You can check the date the recall was first made officially compared to today to see the timeline.

A spontaneous crack appeared in the windshield running from the bottom left, near the deicer, into the middle (when looking at the car from the outside). No accident was involved; it just appeared in the morning. Subaru is saying this isn't covered under warranty. There was a class action lawsuit for similar problems in other models manufactured in the same year, but it was settled with only Outback and Legacys included: https://www.windshields.settlementclass.com/

The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The local dealer was not notified of the failure. VIN tool confirms parts not available.

Frequent windshield cracking which obscures visibility. Third time windshield has cracked and needs to be replaced. It has been chipped and repaired twice as well.

Left side light is very dim, very unsafe to use at night time. We cannot drive it at night.

Both front headlights provide very little visibility and do not shine far enough down the road to be safe at high speeds, especially in the mountains/low light areas. Have been waiting on a remedy from Subaru since being notified of the recall in October 2022.

The front headlamps on this vehicle are not bright enough and it is very hard to see when driving in areas that do not have street lights. Additionally, when it is raining hard, there are lots of puddles on the floor, making it even harder to see when there are obstructions or potholes in the road. I worry about getting into an accident because of low visibility caused by the defective headlamps. I called my local Subaru dealership today (2/22/23) and I asked whether I could fix the problem and then get reimbursed. I was advised not to do that and to let Subaru handle the issue. However, it has been over 5 months since this recall notice was sent out and there still hasn't been any remedy or even an explanation as to why the remedy is taking so long, or when a remedy can even be expected. Being that this is a safety recall that can cause serious accidents on the road, I need your assistance in urging Subaru to take this more seriously and provide a remedy to this ASAP.

While slowly pulling into a parking slot in a Wal-Mart parking lot, the car experienced an abrupt acceleration causing it to lurch forward at full throttle and it struck a parked vehicle in the next space. The accelerator pedal was not depressed. Upon investigation I discovered that there have been many reported incidents of this behavior with Subaru Imprezas, Foresters, Outbacks and Legacy sedans, engendering at least two lawsuits. The following links contain information on the reported events: https://www.carparts.com/blog/subaru-impreza-reliability-and-common-problems/; https://www.copilotsearch.com/posts/subaru-impreza-years-to-avoid/; https://getjerry.com/questions/what-are-some-common-problems-with-the-subaru-impreza ; https://www.motorbiscuit.com/subaru-impreza-owners-have-dealt-with-expensive-problems/; https://www.carproblemzoo.com/subaru/impreza/car-accelerates-on-its-own-problems.php ; https://topclassactions.com/lawsuit-settlements/consumer-products/auto-news/which-subaru-models-are-experiencing-unintended-acceleration/; https://www.torquenews.com/1084/new-details-subaru-forester-outback-sudden-acceleration-lawsuit; https://bergermontague.com/cases/subaru-unwanted-acceleration-class-action-lawsuit/; https://www.classaction.org/news/subaru-faces-another-class-action-alleging-defects-to-blame-for-sudden-unintended-acceleration-problems; https://classactionsreporter.com/subaru-vehicles-sudden-unintended-acceleration-california-class-action/;

I have a Subaru 2019 Impreza. When parked in my drive way on a Los Angeles winter day, I turned on my defroster and my windshield cracked at the bottom center of the glass. I assume this has to be a defect given Subarus are made for more extreme conditions.

The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The windshield on this vehicle is defective. Over time for no reason scratches have appeared. Additionally now chips have occurred for no apparent reason. I have gently used an ice scraper as needed after defrosting the windshield enough to make it practical, however, my scraper is in excellent condition and was not misused. This should not cause a windshield to break down. There are also waves in the windshield that make for an uneven appearance in spots.

The contact owns a 2019 Subaru Impreza. The contact stated while driving with the headlights activated, the illumination from the headlights was inadequate. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The failure mileage was approximately 40,000. VIN tool confirms parts not available.

The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number 22V624000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the failure occurred while his daughter was driving the vehicle. The failure mileage was 20,000. VIN tool confirms parts not available.

In the middle of the night I attempted to make a left turn into a parking lot (with headlights on). I was unable to see the ground in the front/left portion of my car. It wasn't until I had almost completed the turn that my light was pointing towards the turn enough that I was able to see I turned a few feet early and was pointed at the curb. I ended up striking the curb with my front left tire and went up over the curb. This scratched/dettached part of my bumper, removed my left fog light cover, and bent the tow "eye" underneath the car. I've noticed while making right turns it can be difficult to see the ground right in front of that corner as well.

The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Subaru Safety Recall WRG-22 (NHTSA ID 22V-624) regarding inadequate front halogen headlamp lighting went out October 2022. This critical recall remains unresolved approaching 9 months now. No excuse for this. Why is this still unrevolved?

Received "URGENT IMPORTANT SAFETY RECALL" notification in October 2022. This has not been rectified by the manufacturer. It is now late June 2024. This has not been completed in a timely manner. Subaru Safety Recall WRG-22 NHTSA ID 22V-624 22V624000

The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

I have received two letters over the past six months, telling me that my 2019 Subaru Impreza has been recalled for faulty headlamps. When I contact my local Subaru dealer, SC, I have three times now been told that the part for the required repair is "not available." I feel as if I am driving a vehicle that is dangerous to me and to others. Can you tell me when the required parts will be available for the needed repair?

I was driving at 50 mph, suddenly heard a noise coming from the windshield and saw a big crack on passenger side of the windshield. The crack grew very fast, crossing about 75 of the windshield. The two parts of the glass on the side of the crack became separated. The visibility through the windshield was impaired by the crack. This is the second time it happens to the Subaru windshield in a short time. The first time I replaced it by the original Subaru windshield and it cracked again.

The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Subaru Impreza. The contact received notification of the NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was notified of the issue and confirmed that parts were not yet available. The manufacturer was not notified of the failure. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Subaru Impreza. The contact received notification of the NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the parts to do the recall repair were not yet available. The dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Subaru Impreza. The contact received notification of the NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Subaru Impreza. The contact received notification of the NHTSA Campaign Number: 22V6240000 (Exterior Lighting) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that the parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the headlights lights illuminated very dim, causing other drivers to flash their headlights alerting the contact that the headlights were not illuminated. The contact stated that on several other occasions, the exterior lights were very bright, causing other drivers to flash their lights for the contact to dim the headlights. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Headlight quality is deficient. There has been an active recall since August 2022 for this issue. That is 14 months, and yet my car's headlight issue has yet to resolved by Subaru. This is unacceptable.

Recall still has no fix over a year later

The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Windshield cracked while parked

While driving on highway, knee contacted key causing the ignition to turn off engine. Car began to decelerate. While care was still in drive, turned ignition switch on and engine returned.

A pebble hit my windshield and now there's a crack from the bottom all the way to the other side

While stopped at a light. My windshield cracked from the bottom to middle of the glass. No point of entry

I believe my car having some issues with fuel system, gasoline delivery, cooling down and exhaust system, electrical system:ignition. This vehicle only has 15,606 miles on it and should not be giving me this kind of problem.

Electrical issue affecting the headlights, radio, clock, gauges. Headlights constantly flicker/dimming, also causes the bulbs to burn out rapidly. Radio constantly losing power Clock/miles left in tank display resets occasionally The the speedometer and tachometer display loses power dropping all the needles to 0 for a second before popping back. These issues got worse after the last recall was done

The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

There is a defect with the windshield, it randomly cracked. I saw there was a lawsuit filed already with Subaru.

One morning when I got in my car the windshield had a large crack. Driver side about half way down the crack is from left to right around 12-14”. There is no apparent reason I can see for the crack. I had not driven the car for 2 days prior to the crack appearing.

The battery dies sporadically when the car has been parked for a short time or a day or two. No telling when it will happen, but suddenly the car will not start. Subaru dealer says there's nothing wrong, but obviously there is. This has happened three times already, once in 25- degree weather with a 15-degree wind chill. I have checked all the lights and keep the headlights turned off, as I don't drive at night. So far this has happened only when the car is parked, but what if it happens when I am driving? Date given below is the third incident. The others were in late January and February.

The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the low beam headlights were extremely dim while driving, reducing driver ability to see the roadway. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 35,000. VIN tool confirms parts not available.

The windshield cracked spontaneously. There are no signs of chips or any cracks indicating something hit it. The weather was chilly but not freezing and the vehicle was parked and unoccupied. The crack starts at the top and curves/snakes down the middle

Vehicle was purchased new by original owner. Battery died at 5,709 miles and was replaced by dealer. I purchased the vehicle as a CPO. Second battery died at 8,077 miles and was replaced by dealer. Third battery died at 8,836 miles and was replaced by dealer. Old batteries were disposed of by dealerships, surely, and are not available for inspection. Safety concern is chiefly of failure when the vehicle is off, not during driving. Problem has been confirmed at each dealership visit. Note that there are several class-action lawsuits pending against Subaru for prematurely dying batteries. No warning was given by vehicle except for a slightly longer engine start the time before catastrophic draining of battery and failure of engine start. Though anecdotal, non-Subaru technicians feel it's not defective batteries but rather a defective electrical system, specifically the controller area network.