NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2015 Subaru Legacy. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
TL* THE CONTACT OWNS A 2015 SUBARU LEGACY. WHILE DRIVING AT AN UNKNOWN SPEED, THE ACCELERATOR PEDAL'S COVER DETACHED FROM THE PEDAL. THE VEHICLE WOULD NOT STOP EVEN WHEN THE BRAKE PEDAL WAS DEPRESSED DUE TO THE COVER ENCASING THE PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE PEDAL COVER DETACHED. THERE WAS NO REMEDY FOR THE ISSUE. THE PEDAL COVER WAS NEVER RE-ATTACHED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 7,200.
WINDSHIELD CRACKS FROM EDGES. NO NOTICEABLE CHIPS. CRACK STARTED WITH ROCK HITS. POSSIBLE DEFECTIVE GLASS.
FUEL FILLER DOOR FREEZES SHUT. GAS TANK CANNOT BE REFILLED UNTILL ICE AT THE BOTTOM OF THE DOOR IS MELTED. THIS HAPPENS BOTH WHILE MOVING AND/OR STATIONARY.
TL* THE CONTACT OWNS A 2015 SUBARU LEGACY. WHILE DRIVING VARIOUS SPEEDS, THE GLARE FROM THE SUN REFLECTED OFF THE DASHBOARD. THE GLARE PREVENTED THE CONTACT FROM SEEING THE ROAD CLEARLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. ONE YEAR AGO, THE VEHICLE WAS TAKEN TO A&T SUBARU (801 BETHLEHEM PIKE, SELLERSVILLE, PA 18960). THE CONTACT WAS INFORMED THAT DUE TO THE FINISH OF THE FACEPLATE ON THE DASHBOARD, IT CAUSED THE SUN TO REFLECT OFF THE DASHBOARD. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.
FUEL DOOR WOULD NOT OPEN AT GAS STATION. TRIED MANY TIMES. DROVE HOME. PUT CAR IN GARAGE. HAD TO HIT DOOR WITH HAND AND PRY OPEN WHILE RELEASING LATCH IN CAR. *JS
TAKATARECALL, ONDEC16,2015 DRIVING ON RT81&LITTLECITYRD,AT SIGNAL LIGHT.I HAD GREEN LIGHT AND WAS HIT FROM RIGHT SIDE BY ANYOTHER CAR WHICH RAN RED LIGHTHIT MY FRONT END OF CARSPUN ME AROUNDAND NOT ONE AIR BAG WENT OFF,DAMAGE WAS ALMOST11,000WHAT IS WRONG WITH SUBARUAIRBAGS
I HAVE A 2015 SUBARU LEGACY WITH 6000 MILES ON IT. ON DEC 8TH, 2015, I TOOK IT TO THE DEALER FOR ROUTINE SERVICE, I.E. OIL CHANGE FILTER, TIRE ROTATION, SYSTEM CHECKS AND FLUID LEVELS, ETC. I WAITED FOR THE CAR. I WAS TOLD TO COME BACK AND LOOK AT THE WINDSHIELD IN THE SERVICE BAY. I WAS TOLD THAT THERE WAS A CRACK (HORSESHOE SHAPED) AROUND THE CENTER TOP OF THE WINDSHIELD. THE CRACK WAS NOT THERE WHEN I BROUGHT IT IN BECAUSE I HAD THE CAR WASHED AND I WIPED OFF THE WINDOWS MYSELF PRIOR TO GOING UP TO THE DEALERS. I WOULD HAVE NOTICED THE CRACK. THERE IS NO DING OR STAR SHAPE MARK THAT I CAN SEE ON THE WINDOW. IT LOOKS TO ME LIKE THE CRACK STARTED ON THE INSIDE AROUND THE REAR VIEW MIRROR AREA. I HAVE READ QUITE A FEW REPORTS OF UNEXPLAINED CRACKS IN LEGACY AND OUTBACKS. 2015 MODELS. IT APPEARS TO BE A WINDSHIELD DEFECT. I'M WAITING FOR THEM TO GET BACK TO ME ABOUT REPLACING THE WINDSHIELD. THEY BETTER NOT GIVE ME A HARD TIME BECAUSE I AM THEIR WORST NIGHTMARE. THE DEALERSHIP THAT I WENT TO IS A REPUTABLE DEALER, I JUST HOPE THEY DO THE RIGHT THING. *DT
SLOWLY PULLING INTO A PARKING SPOT, WHEN THE CAR ACCELERATED (UNINTENDED ACCELERATION) INTO A BRICK WALL. MY PASSENGER SUFFERED 3 BROKEN RIBS FROM THE SEAT BELT, AND I SUFFERED WHIPLASH, BRUISING FROM SEAT BELT, AND BRUISED KNEES. THE AIR BAGS DID NOT DEPLOY. SUBARU CORP DECIDED TO DO NOTHING, AND SUGGESTED THAT I TRADE IN THE CAR, WHICH I HAVE ONLY OWNED FOR A FEW WEEKS. DO THEY THEN SELL IT TO SOME UNSUSPECTING PERSON. PLEASE HELP. VIN [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
YESTERDAY IN THE EVENING I STARTED THE CAR AND HAD HALF TANK OF GAS IN THE CAR. BUT THE GAS GAGE WAS ON EMPTY. LIKE IT GOT STUCK THERE AND DROVE HOME IT STILL REMAINED THERE. TODAY IT WAS NORMAL. IT WAS 40 DEGREES FAHRENHEIT OUTSIDE.
HERD A SMALL NOISE WHILE DRIVING AT 50 MILES/HR. NOT SEEN ANY CRACK ON THE WINDSHIELD. BUT AFTER FEW HOURS, SAW A CHIP MARK AND WITHIN ONE DAY THE CRACK DEVELOPED TO 2FOOT LENGTH. THE MANUFACTURER SENT ME A LETTER SAYING THAT THERE WAS A MANUFACTURING DEFECTS ON THE DEICER AREA AND CRACKS ON THIS AREA IS COVERED. MY CRACK IS LITTLE ABOVE THIS AREA AND THEY SAY IT IS NOT COVERED. I DO NOT UNDERSTAND THIS. PLEASE ADVICE ME. THANKS KOSHY
CAR ENGINE STALLED WHILE IN MOTION ON A CITY STEET. CAR WAS RESTARTED BUT ENGINE LIGHT WAS ON. TOOK CAR TO DEALER WHO REPLACED O2 SENSOR. CONCERN IS WHY CAR STALLED WHEN A SENSOR FAILED . ON A FREEWAY THIS COULD BE VERY DANGEROUS.
JACK FAILED. AFTER LIFTING MY CAR TO CHANGE THE TIRE THE JACK COLLAPSED, WHILE TRYING TO LIFT IT MORE.
TL* THE CONTACT OWNS A 2015 SUBARU LEGACY. THE CONTACT STATED THAT COOLANT WAS LEAKING FROM THE ENGINE AND A BURNING ELECTRICAL SMELL COMING FROM THE ENGINE COMPARTMENT. THE CONTACT STATED THAT WATER ENTERED THROUGH THE WHEEL WELLS, ONTO THE FUSE BOX AND ELECTRICAL COMPONENTS, AND INTO THE DRIVER SIDE FLOOR BOARD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 11,200.
WINDSHIELD SUDDENLY DEVELOPED A CRACK A FEW INCHES FROM THE BOTTOM TOWARD THE CENTER CLOSER TO THE PASSENGER SIDE. VEHICLE WAS 3 MONTHS OLD AT THE TIME. THERE WAS NO KNOWN STONE HIT AND NO OBVIOUS STARTING POINT FOR THE CRACK. CRACK SPREAD OVER THE NEXT DAY ACROSS THE ENTIRE WINDSHIELD. WINDSHIELD HAD TO BE REPLACED AT A COST OF $500.
2015 SUBARU LEGACY. CONSUMER WRITES IN REGARDS TO VEHICLE ACCELERATION ISSUES. *SMD
I WAS DRIVING IN THE HIGHWAY WHEN MY CAR HAS AND ISSUE WITH THE BRAKES, I SAW THE BRAKE BUTTON WAS (THAT'S NOT NORMAL) ON AND MY CAR WAS STARTING TO SLOW DOWN QUICKLY BY THAT TIME I HAD A TRUCK BEHIND ME THAT ALMOST HIT ME FROM THE BACK DO TO THE BRAKE PROBLEM WITH MY CAR. I LEAVE MY CAR AT THE DEALER (BETERA SUBARU HARTFORD CT) SINCE SEPTEMBER 3, 2015 THEY JUST CALLED ME ONCE SAYING THAT THEY KNOW WHAT IS THE PROBLEM AND THEY ARE GOING TO FIX IT, BUT AT THIS TIME I DON'T KNOW ANYTHING ELSE ABOUT IT. THIS IS NOT THE FIRST TIME I HAVE THE SAME PROBLEMS WITH MY CAR WITH THE BRAKES.
ELECTRONIC PARKING BRAKES WILL NOT RELEASE. EYE SIGHT SYSTEM ERROR LIGHT ON -- SAYS TO SEE DEALER. VEHICLE IS IN LOW CLEARANCE PARKING GARAGE - FLATBED TOW TRUCK CANNOT ENTER. BRAKES ARE STUCK ON. FRONT OF VEHICLE FACING GARAGE WALL, WHICH IS PARTIALLY OPEN (LOOKING THROUGH TO ANOTHER LEVEL). VEHICLE IS ON A SLIGHT DOWNWARD INCLINE FACING WALL. SEEMS LIKE ALL 4 BRAKES ARE LOCKED EVEN IN NEUTRAL. CAR STARTS FINE AND RUNS, CAN ENTER R N & D, BUT WILL NOT MOVE. NEW VEHICLE -- TOW TRUCK OPERATOR DOES NOT KNOW HOW TO RELEASE BRAKES FOR THIS MODEL YEAR, SINCE IT IS DIFFERENT FROM PREVIOUS YEAR. VEHICLE RECEIVED EYE SIGHT RECALL NOTIFICATION RECENTLY, BUT VEHICLE HAS NOT BEEN SERVICED YET. SUSPECT EYE SIGHT IS TO BLAME, AS IT HAS BEEN BEHAVING IN ERRATIC FASHION OVER THE LAST FEW MONTHS. (TURNS OFF IN EXTREMELY LIGHT RAIN, WHEN IT SHOULD NOT, STAYS OFF FOR A WHILE, THEN TURNS ON IN HEAVY RAIN)
1.5 MONTHS AFTER PURCHASING CAR, NOTICED VERTICAL ~1 INCH CRACK (WHILE DRIVING, BUT ONLY BECAUSE I WAS DRIVING INTO THE SUN) IN WINDSHIELD ABOVE STEERING WHEEL. THERE WAS NO AUDIBLE CRACKING NOISE WINDSHIELD WAS ON BACKORDER, AND GOT REPLACED. NOTICED NEW CRACK IN SAME AREA, ON INSIDE OF WINDSHIELD. (WAS DRIVING INTO SUN, BUT NO AUDIBLE NOISE) 12/11/2015 MILEAGE 6323 REPLACED WINDSHIELD 1/18/2015. MILEAGE 6508 PARKED VEHICLE UNDER LIGHT, AND NOTICE APPROXIMATELY 3 INCH SCRATCH (VERTICAL, IN SAME AREA AS THE LAST 2. WINDSHIELD WAS LESS THAN 12 HOURS OLD
IN THE COURSE OF DRIVING AROUND OUR AREA, MY WIFE & I PARKED OUR NEW 2015 SUBARU LEGACY FOR AN HOUR TO DO SOME SHOPPING. WHEN WE GOT BACK TO THE CAR, WE COULDN'T HELP BUT NOTICE A CRACK ON THE PASSENGER SIDE FRONT WINDSHIELD, WHERE THERE HADN'T BEEN ONE BEFORE. WE DROVE IMMEDIATELY TO OUR LOCAL SUBARU DEALER, WHERE THEY NOTICED A VERY SMALL DING JUST BELOW THE RIGHT WINDSHIELD WIPER, WITH THE AFOREMENTIONED CRACK COMING FROM THE DING. FROM MY PERSONAL EXPERIENCE OF CLOSE TO 50 YEARS OF DRIVING, THIS IS THE FIRST EVER NON-CRASH WINDSHIELD PROBLEM I'VE HAD THAT'S HAD A PROGRESSIVE CRACK, AND THIS IS A BRAND NEW CAR! I'M READING THAT I'M NOT THE ONLY ONE WITH THIS PROBLEM!
OUR WINDSHIELD DEVELOPED A CRACK THAT GREW OVER TWO DAYS AND NOW EXTENDS HALF THE WIDTH OF THE WINDSHIELD. WE DISCOVERED THIS CRACK WHEN GETTING INTO THE CAR AFTER IT WAS PARKED. THERE IS NO OBVIOUS REASON FOR THIS CRACK. WE HAVE NO MEMORY OF HITTING OR BEING HIT BY ANY OBJECT. I UNDERSTAND THAT SUCH SPONTANEOUS CRACKS HAVE APPEARED ON OTHER SUBARU OUTBACKS AND LEGACIES.
GAS LID WOULD NOT RELEASE AFTER PULLING THE LEVER. THIS HAS HAPPENED MULITIPLE TIMES PRIOR WITHOUT ME REALIZING IT WAS A PROBLEM BECAUSE THE SECOND TIME I PULLED THE LEVER IT WOULD RELEASE - THIS LAST TIME IT WOULD NOT RELEASE EVEN AFTER MULTIPLE PULLS - I HAD TO PUSH THE GAS DOOR FORWARD WITH THE PALM OF MY HAND AND THEN PRY OPEN
ON JULY 13, 2015, IN THE MORNING I SAW A CRACK THAT HADN'T BEEN ON MY WINDSHIELD THERE THE DAY BEFORE HAD STARTED LOW IN THE PASSENGER SIDE, NEAR THE CORNER OF MY 9- MONTH OLD 2015 LEGACY. OVER THE NEXT SEVERAL DAYS IT GREW INCHES A DAY, STRAIGHT UP AND ANOTHER CRACK TOWARDS THE DRIVING SIDE. NO OBVIOUS CAUSE - NO ROCK HIT NOR "STAR" TO START IT. THE DEALER IN SAID WINDSHIELDS ARE ON BACK ORDER, AND WANT $839 FOR THE REPLACEMENT AND INSTALLATION. I STILL HAVEN'T HAD IT REPLACED, WAITING TO SEE IF SUBARU IS GOING TO TAKE SOME RESPONSIBILITY, SINCE THE INTERNET IS FILLING UP WITH SIMILAR ACCOUNTS.
THE ENTIRE RADIO DISPLAY WOULD FREEZE AND BECOME TOTALLY UNRESPONSIVE TO ALL CONTROLS INCLUDING TRYING TO TURN THE RADIO OFF WITH THE POWER BUTTON. THE ONLY WAY TO RESOLVE THE ISSUE IS BY TURNING OFF THE CAR AND RESTARTING. THIS HAS HAPPENED AT LEAST 2 TIMES IN THE PAST FEW MONTHS
OUT OF NOWHERE THE WINDSHIELD STARTED TO CRACK - STARTED ON THE EDGE OF THE WINDSHIELD ON THE PASSENGERSIDE ABOUT 8-10 INCHES FROM THE BOTTOM - AT THIS POINT IT HAS SPREAD PAST THE MIDDLE OF THE WINDSHIELD LEAVING A HORIZONTAL CRACH THAT PRETTY MUCH SPLIT MY WINDSHIELD IN HAVE - THE WINSHIELD IS CURRENTLY ON BACKORDER WITH NO ETA AS TO WHEN IT WILL BE AVAILABLE
AT THE FIRST REFUELING OF THE CAR AFTER PURCHASE, THE FUEL DOOR DID NOT OPEN WHEN THE LEVER WAS PULLED. EVENTUALLY IT DID OPEN AFTER MULTIPLE ATTEMPTS. AT THE SECOND REFUELING OF THE CAR, APPROXIMATELY 450 MILES AFTER THE FIRST TIME, ONCE AGAIN THE DOOR DID NOT OPEN. IT OPENED FINALLY AFTER ABOUT 10 MINUTES WITH ONE PERSON OPERATING THE LEVER AND ANOTHER FORCING THE DOOR. THE NEXT DAY, THE CAR WAS TAKEN TO THE DEALERSHIP WHERE THE FUEL DOOR PIN WAS ADJUSTED TO RECTIFY THE PROBLEM.
WITHIN A MONTH OF BUYING A BRAND NEW SUBARU LEGACY 2015, MY WINDSHIELD SPONTANEOUS CRACKED WHILE DRIVING ON AN OPEN-AIR INTERSTATE AWAY FROM OTHER CARS. AT FIRST I THOUGHT MAYBE A PEBBLE HIT THE WINDSHIELD, BUT UPON LATER INSPECTION I COULD NOT FIND A DISTINCT STARTING POINT FOR THE CRACK IN THE WINDSHIELD CRACK (NO DENTS OR PLACES WHERE SOMETHING MIGHT HAVE HIT MY CAR). THE CRACK INITIATED FROM THE VERY BOTTOM OF THE MIDDLE OF THE WINDSHIELD AND EXTENDED ABOUT 6-8 INCHES FROM THE BOTTOM OF THE WINDSHIELD.
WHEN GETTING INTO THE CAR IN THE AFTERNOON, NOTICED A HUGE CRACK ON THE WINDSHIELD STARTING BETWEEN THE WIPER BLADES AND GOING TO THE TOP OF THE WINDSHIELD. THERE WAS NO IMPACT TO HAVE CAUSED THIS. THE CAR WAS PARKED IN THE OPEN ON A DAY WHERE TEMPERATURES WERE MILD. LOOKS LIKE THERE ARE QUITE A FEW COMPLAINTS IN THE SUBARU FORUMS COMPLAINING ABOUT THE SUBARU LEGACY AND OUTBACK WHICH SHARE THE SAME PLATFORM. THE ISSUES DISCUSSED MATCHES MY SPECIFIC CASE. SUBARU SHOULD BE ENCOURAGED TO PERFORM A RECALL.
THE WINDSHIELD CRACKED FROM THE LOWER PASSENGER SIDE. THREE LARGE CRACKS ONE OF WHICH IS NOW ALMOST ALL THE WAY OVER IN FRONT OF THE DRIVER. THERE WAS A CHIP WHERE THE CRACK STARTED. THE BIG PROBLEM IS THAT THE WINDSHIELDS ARE ON BACK ORDER WITH NO IDEA HOW LONG IT WILL BE TO GET A REPLACEMENT. I HAVE HAD CARS WITH ROCK CHIPS BEFORE AND USUALLY GET THEM FILLED, BUT THIS WINDSHIELD CRACKED ALMOST IMMEDIATELY WHILE ON A ROAD TRIP. I THINK IT IS OBVIOUS THAT SUBARU HAS A PROBLEM WITH POOR QUALITY WINDSHIELDS IF THEY CANNOT MAKE THEM FAST ENOUGH TO REPLACE ALL THE DAMAGED ONES. THE CAR DOES HAVE THE EYESIGHT SYSTEM AND THERE IS NO AFTERMARKET WINDSHIELD AVAILABLE.
SUDDEN LOUD CRACKING SOUND WHILE TRAVELING ON INTERSTATE. NOW THERE IS A 3 FOOT WINDING CRACK ACROSS THE WINDSHIELD. NO EVIDENCE OF ANYTHING STRIKING THE GLASS. REPLACEMENT NOT AVAILABLE FOR 6 WEEKS. DEALER ADVISES 500 WINDSHIELDS ON BACKORDER FOR 2015 LEGACY.
MAY 8TH 2015 WE PURCHASED OUR 2015 SUBARU LEGACY 2.5I PREMIUM. #1. VERY PROMINENT COOLANT SMELL FROM PASSENGER SIDE ENGINE AREA. LOOSING COOLANT. #2. 600 MILES- TRANSMISSION/ ECU /THROTTLE DELAY , A 3-5 SEC DELAY IN THE RESPONSE WHEN GOING FROM (R) INTO (D) AND THE SAME 3-5 SEC DELAY IS DUPLICATED WHEN GOING FROM A STOP TO ACCELERATING THE CAR. CONCERNING. #3 3000 MILES, LOUD WIND NOISE IS HEARD FROM ALL WINDOWS. WINDOWS WERE REPLACED BY DEALER, BUT NOISE STILL EXISTS. #4 THE GAS DOOR WILL NOT RELEASE AND CONTINUES TO GET STUCK. #5 8,500 MILES- EXCESSIVE WATER ENTERING INTO ENGINE BAY. WHILE DRIVING THE ENGINE BAY GETS COMPLETELY SOAKED WITH WATER. STANDING WATER IN THE BATTERY TRAY, A RIVER OF WATER RUNNING DOWN THE INNER FENDER WALLS INSIDE THE ENGINE BAY AND WATER IS ENTERING INTO THE FUSE BOX. WHEN ENGINE GETS WET IT HAS A BURNING ELECTRICAL SMELL. WATER HAS ALSO BEEN FOUND ON THE DRIVERS SIDE FLOORBOARD AN IN THE SPARE TIRE AREA OF TRUNK. #6 2,200 MILES STARTING/MOTOR CONCERNS. THE CAR WILL CRANK OVER, BUT DOESN'T START. THE SECOND ATTEMPT THE CAR STARTS UP AND DIES IMMEDIATELY. 3RD ATTEMPT CAR FIRES OFF AN ASSOCIATED WITH BAD GAS SMELL/ ROUGH RUNNING. THE MOST RECENT TIME THIS HAPPENED TO US (12/12/15), 1ST ATTEMPT THE CAR WOULDN'T START, 2ND TIME TRYING TO START THE CAR IS FIRED UP THEN DIED. 3RD ATTEMPT CAR STARTED UP RUNNING ROUGH W/ A BAD GAS ODOR. IT'S ASSOCIATED W/ BACKFIRING / POPPING SOUND THROUGH THE EXHAUST. RECENTLY HAS DEVELOPED A LOW END SOUND/KNOCK IN MOTOR BETWEEN 1800 AND 2200 RPMS. #7 11,500 MILES BRAKE PEDAL GOES TO FLOOR. PEDAL ISN'T HOLDING PRESSURE. VEHICLE PULLS TO THE RIGHT AN ASSOCIATED WITH A CLUNKING SOUND COMING FROM THE RIGHT FRONT WHEEL.
TL* THE CONTACT OWNS A 2015 SUBARU LEGACY. WHILE DRIVING AT 65 MPH, THE EYESIGHT SYSTEM ACTIVATED PREMATURELY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,200. MA 10/15/2015 UPDATED 11/30/2017*CN
JUST PURCHASED THIS CAR (2015 SUBARU LEGACY PREMIUM) A MONTH AGO. AM GETTING WATER INTO THE ENGINE COMPARTMENT FROM MERELY CAR WASHING AND I ASSUME FROM RAIN AS WELL. THIS IS DUE FROM THE LACK OF PROPER WEATHER STRIPPING ON BOTH THE RIGHT AND LEFT SIDE OF THE HOOD. MY DEALERSHIP HAS BEEN ADVISED AND I AM AWAITING TO HEAR IF ANY RESOLUTION. THE FOLLOWING WAS LISTED ON A WEBSITE FROM ANOTHER CURRENT OWNER: 2015 LEGACY - WATER / SNOW ENTERING TOP OF ENGINE BAY & BURNING SMELL HI FELLOW 2015 LEGACY OWNERS. HAS ANYONE ELSE DISCOVERED THIS DESIGN / SAFETY / MECHANICAL DEFECT YET? I LIVE IN THE NORTHEAST USA; OWNED MY 2015 LEGACY FOR ABOUT 3 MONTHS, AND HAVE BEEN SMELLING THE ENGINE BURNING SINCE I PURCHASED. AT FIRST, THE DEALER SAID THE SMELL WAS CAUSED BY THE RUSTPROOFING SPRAYED ON THE EXHAUST, HOWEVER DURING A SNOW STORM I DISCOVERED SNOW & WATER ENTERING THE TOP OF MY ENGINE BAY, DRENCHING / FLOODING OVER ELECTRICAL & MECHANICAL COMPONENTS AND CAUSING THE TOXIC BURNING SMELL FROM THE BURN OFF OF DEICING CHEMICALS / SALTS USED ON ROAD SURFACES ENTERING THE ENGINE BAY DUE TO A LACK OF WEATHER STRIPPING. MY DEALER INSPECTED MY CAR LAST WEEK AND CONFIRMED THE LACK OF INSTALLED WEATHER STRIPPING AND WATER ENTERING THE ENGINE BAY AS AN ISSUE. THEY CONFIRMED ALL 2015 LEGACYS ARE DESIGNED THIS WAY. THEY SUBMITTED A EQMR (ELECTRONIC QUALITY MONITORING REPORT) TO SUBARU OF AMERICA; NO RESPONSE YET. (THE DEALER SENDS THE EQMR TO SUBARU WHEN THEY ENCOUNTER AN ISSUE THAT THEY CANNOT FIX) I AM SHARING THIS VIDEO TO ALERT ALL 2015 LEGACY OWNERS TO THIS ISSUE. THIS IS A SERIOUS SAFETY & MECHANICAL DEFECT. CHECK YOUR ENGINES; CONDUCT YOUR OWN WATER/SNOW TESTS AND SHARE RESULTS. CONTACT SUBARU OF AMERICA, YOUR DEALER AND THE NATIONAL HIGHWAY TRAFFIC SAFETY
I THINK THERE IS A POTENTIAL RECALL PROBLEM WITH EYESIGHT-EQUIPPED 2015 LEGACY MODELS. I TOOK MY CAR IN SEVERAL WEEKS AGO BECAUSE ONE DAY ALL OF THE HAZARD LIGHTS CAME ON, INCLUDING THE ABS LIGHT AND THE BRAKE LIGHT (FLASHING RED) ON THE SPEEDOMETER GAUGE, THE EYESIGHT AND THE ANTI-SKID LIGHT ON THE CENTER CONSOLE, AND THE CHECK ENGINE LIGHT, THE ADAPTIVE CRUISE CONTROL LIGHT, AND THE LANE DEPARTURE LIGHT ON THE TACHOMETER. I STOPPED DRIVING IT FOR TWO DAYS WHILE I WAITED FOR MY SERVICE APPOINTMENT DAY TO ARRIVE. THE LIGHTS DID NOT COME BACK ON WHEN I DROVE IT TO THE DEALER. THE SERVICE DEPARTMENT KEPT MY CAR FOR A DAY AND SAID THAT THE LIGHTS MUST HAVE COME ON AS AN "ATTENTION GETTING DEVICE" TO ALERT ME THAT THE CAR WAS ABOUT A QUART LOW ON OIL (EVEN THOUGH IT WAS NOT QUITE YET TIME FOR MY 6 MONTH/6,000 MILE OIL CHANGE). AFTER GETTING THE RECOMMENDED OIL CHANGE, I DROVE THE CAR WITHOUT ANY PROBLEMS FOR SEVERAL WEEKS. THIS PAST WEEKEND, THE PROBLEM OCCURRED AGAIN. ALL OF THE LIGHTS MENTIONED ABOVE CAME ON AND STAYED ON WHEN I STARTED IT AND PULLED OUT OF MY GARAGE. BASED ON MY LAST EXPERIENCE, I DROVE THE CAR ANYWAY. LATER IN THE DAY, WHEN I TURNED THE CAR ON AGAIN, ALL OF THE LIGHTS ONCE AGAIN CAME ON AND STAYED ON, EXCEPT THAT THIS TIME THE BRAKE AND THE ABS LIGHTS WERE NOT ILLUMINATED. THE CAR CAN BE DRIVEN, BUT CRUISE CONTROL AND ASSOCIATED FEATURES (LANE DEPARTURE, ETC.) DO NOT WORK WHEN THESE LIGHTS ARE ON. AFTER DRIVING THE CAR WITH THESE LIGHTS ON ALL DAY SATURDAY (INCLUDING SEVERAL COMPLETE SHUTDOWNS FOLLOWED BY RESTARTS AN HOUR OR TWO LATER), THE PROBLEM DISAPPEARED THE NEXT DAY, JUST AS IT DID LAST MONTH. I TOOK PICTURES OF MY DASH BOTH TIMES WHEN THE LIGHTS CAME ON THIS PAST WEEKEND. I CAN SUPPLY THEM ON REQUEST. IT HAS ONLY BEEN A FEW WEEKS AND 1000 MILES OR SO SINCE MY LAST OIL CHANGE, SO I THINK WE CAN RULE OUT THAT EXPLANATION.
CRACK IN WINDSHIELD APPEARED WITHOUT KNOWN CAUSE. IN SEARCHING THE INTERNET FOR SIMILAR INCIDENTS THERE ARE A NUMBER OF NEW SUBARU LEGACY OWNERS WHO HAVE THIS SAME EXPERIENCE. THE GLASS IS ON BACKORDER SO REPAIRS MAY BE SEVERAL WEEKS OUT. SOME OF THE OWNERS HAVE REPORTED MORE THAN ONE CRACKED WINDSHIELD ON THE SAME NEW VEHICLE.
TL* THE CONTACT OWNS A 2015 SUBARU LEGACY. THE CONTACT STATED THAT THE WINDSHIELD FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FRACTURE WAS DUE TO STRESS ON THE WINDSHIELD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,500.
TL* THE CONTACT OWNS A 2015 SUBARU LEGACY. THE CONTACT STATED THAT THE VEHICLE WAS PURCHASED AND UNABLE TO BE DRIVEN FOR SEVERAL MONTHS DUE TO A FAILURE WITH THE FORWARD COLLISION AVOIDANCE FEATURE NOT FUNCTIONING PROPERLY. THE CONTACT NOTIFIED THE FIRST DEALER AND THEY WERE NOT ABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT LATER TESTED THE VEHICLE NUMEROUS TIMES AND NOTICED THAT THE FAILURE WAS PROGRESSING. THE VEHICLE WAS TAKEN BACK TO THE FIRST DEALER A SECOND TIME UPON RECEIVING NHTSA CAMPAIGN NUMBER: 15V366000 (EXTERIOR LIGHTING, FORWARD COLLISION AVOIDANCE) AND THEY INDICATED THAT THE VEHICLE DID NOT NEED TO BE SERVICED UNDER THE RECALL. THE VEHICLE WAS TAKEN TO A SECOND DEALER TO RECEIVE THE RECALL REMEDY AND THE CONTACT STATED THAT THE DEALER HAD THE VEHICLE FOR LONGER THAN TWO MONTHS FOR THE REPAIRS. THE CONTACT WAS UNCERTAIN IF THE MANUFACTURERS REMEDY PROVIDED A PERMANENT SOLUTION AND WAS CONCERNED THAT THE FAILURE WOULD REOCCUR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,500. *TR
AT 300 MILES, COMING OFF HIGHWAY, SLOWED DOWN TO 5 MPH AND WENT THRU TOLL BOOTH. I THEN STEPPED ON GAS, HAD HESITATION, NO RESPONSE THEN ACCELERATION. HAPPENED AGAIN ON 5/11/15 WHEN I HAD 900 MILES. CAME OFF HIGHWAY ON TO LOCAL STREETS. THIS TIME HAD 5-7 BIG HESITATIONS OVER 10 MINUTE PERIOD. VERY DANGEROUS BECAUSE I WAS MAKING A U-TURN AND CAR HESITATED THEN ACCELERATED AS I WAS MAKING U-TURN !! RETURNED CAR TO DEALER. DO NOT WANT TO DRIVE IT UNTIL FIXED.
ON APRIL 11TH WE BOUGHT OUR BRAND NEW SUBARU LEGACY IT HAD MAYBE 34 MIILES ON IT (GIVE OR TAKE) MY HUSBAND DRIVES THE CAR AND A COUPLE OF DAYS HAVING THE CAR THE RADIO/BACKUP CAMERA/PHONE SYSTEM CRASHES- IT HAPPENED A COUPLE OF TIMES. ON APRIL 14TH MY HUSBAND BROUGHT THE CAR INTO SERVICE. NOW I AM GOING TO JUST SPEED THINGS UP PUT ALL SERVICE VISITS IN ONE EXPLANATION AS I DO NOT HAVE MANY CHARACTERS LEFT. IN THE 8 TIMES THAT WE HAVE BEEN TO SERVICE WITH LOANER CARS, THEY REPLACED THE RADIO ONCE. THEY COULDN'T REPLICATE THE ISSUE, SO WE SENT THEM VIDEO OF IT. THEY HAD NO CLUE WHAT TO DO WITH IT SO THEY SENT TO JAPAN AND WAITING FOR AN ANSWER. IN THE MEANTIME, THERE IS A SWEET SMELL COMING FROM THE ENGINE. SERVICE SAYS THAT THERE IS NO LEAK AND THE SMELL IS NORMAL AND FINE. WE DO NOT AGREE. I HAVE HAD MANY NEW CARS AND THE ENGINE NEVER SMELLS LIKE THAT. WHEN MY HUSBAND PICKED UP THE CAR YESTERDAY FROM SERVICE THERE IS A HUGE DING IN THE BACK SIDE. MY HUSBAND DIDN'T NOTICE UNTIL HE GOT HOME. I HAVE ALREADY CALLED SUBARU CORPORATE AND EVERY TIME THEY SAY, "WE HAVE TO HEAR WHAT SERVICE HAS TO SAY." IT HAS BEEN TWO MONTHS AND STILL NO RESOLUTION. HOW LONG AM I SUPPOSED TO WAIT TO SEE WHAT THE NEXT STEPS ARE?
MY 2015 SUBARU LEGACY HAS A VERY ABRUPT THROTTLE TIP-IN (THE MANNER IN WHICH POWER IS DELIVERED UPON DEPRESSING THE GAS PEDAL). PUSH THE THROTTLE A LITTLE AND NOTHING HAPPENS AND THEN A LITTLE MORE AND IT TAKES OFF LIKE A SHOT! NOT SAFE WHEN PULLING INTO TIGHT PARKING SPACES. I CALLED MY SUBARU DEALER AND I WAS TOLD IT IS CAUSED BY THE CVT TRANSMISSION DESIGN. SUBARU NEEDS TO REDUCE THE ABRUPTNESS OF THE THROTTLE TIP-IN FOR SAFE OPERATION. THIS IS UNSAFE AND SCARY IN TIGHT PARKING SITUATIONS.
BOUGHT MY VEHICLE AND WAS DRIVING IT HOME, HAD THE DEFROST ON CAUSE THE WINDOW KEPT FOGGING UP WHEN I HEARD A CRACK AND THE WINDSHIELD CRACKED FROM THE BOTTOM UP WHERE THE DEFROSTER IS AND THEY WONT REPLACE IT, ON TOP OF THE WHERE U PUT GAS IN THE CAR IT STUCK SHUT AND THEY TOLD ME TO PRY IT OPEN N LEAVE IT OPEN TILL THEY GET A PART BUT IT IS ON BACK ORDER SO DON'T NO WHEN I WILL GET IT FIXED THAT OCCURRED THIS MONTH ON THE GAS OPENER 12/30/2015
WHILE TRAVELING ON THE INTERSTATE AT APPROXIMATELY 70 MPH, THE GLASS IN THE MOONROOF SPONTANEOUSLY SHATTERED. THERE WAS NOT ANOTHER VEHICLE NEAR ENOUGH TO CAUSE THE DAMAGE AND NEITHER MY WIFE OR I SAW ANYTHING COME FROM THE FRONT & STRIKE THE VEHICLE. AFTER WE STOPPED TO CHECK THE DAMAGE, THE MOON ROOF APPEARED THAT IT HAD BEEN PUSHED UPWARD FROM INSIDE THE VEHICLE CAUSING IT TO SHATTER. THE MOON ROOF COVER INSIDE THE VEHICLE WAS ALSO CLOSED WHEN THIS OCCURRED. *TR
THREE MONTHS INTO OWNING MY NEW SUBARU LEGACY, A SMALL PEBBLE HIT MY WINDSHIELD WHILE I WAS DRIVING AT A LOW SPEED, RESULTING IN A VISIBLE CHIP. IT DID NOT TURN INTO A CRACK, SO I DIDN'T GET IT FILLED. HOWEVER, THE WINDSHIELD HAS INCURRED MULTIPLE OTHER CHIPS FROM VERY SMALL PIECES OF ROCK/GRAVEL. I'VE NEVER SEEN SUCH A WEAK WINDSHIELD, AND IT'S SERIOUSLY CONCERNING. I HAVE EXPERIENCED OTHER SMALL ISSUES WITH THE CAR AS WELL, INCLUDING A STRANGE PITCH IN THE VEHICLE HORN AND A RATTLING NOISE COMING FROM THE DRIVER'S SIDE WINDOW. ALL PROBLEMS WERE REPORTED TO THE DEALER, BUT NONE WERE ADDRESSED.
WINDSHIELD DEVELOPED SMALL CRACK. GREW OVER TIME. SUBARU HAD NEW PARTS UNDER NATIONAL BACKORDER. NUMEROUS REPORTS OF CRACKS DEVELOPING FOR NO APPARENT REASONS. SEE:HTTP://LEGACYGT.COM/FORUMS/
THE GAS LID WOULDN'T OPEN WHEN THE LEVER WAS PULLED. I HAD TO TAKE IT BACK TO THE DEALER FOR IT TO GET FIXED.
I WAS DRIVING TO WORK WHEN THE ENGINE LOW OIL LIGHT CAME ON. I CHECKED THE OIL IMMEDIATELY AND IT APPEARED TO BE DOWN ABOUT A QUART. I CONTACTED THE DEALERSHIP AND TOOK IT IN THE NEXT DAY. THEY CONFIRMED THE OIL WAS DOWN ABOUT A QUART AND STARTED AN ENGINE OIL STUDY. I AM TO TAKE THE CAR BACK TO THE DEALERSHIP IN 1200 TO HAVE THE OIL LEVEL CHECKED. THIS APPEARS TO BE A KNOWN PROBLEM WITH THE 2011 AND ABOVE SUBARUS. THIS ALL HAPPENED A MONTH OR SO AFTER I HAD ALREADY TAKEN THE CAR TO THE DEALERSHIP AFTER HAVING A BURNT OIL SMELL FROM OUTSIDE OF THE CAR. NOTHING WAS FOUND. *JS
TL* THE CONTACT OWNS A 2015 SUBARU LEGACY. WHILE ATTEMPTING TO CROSS TWO LANES OF ONCOMING TRAFFIC AT AN UNKNOWN SPEED, THE VEHICLE HESITATED TO ACCELERATE AND THEN ACCELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 900.
THE HEADLIGHTS HAVE DIMMED. THE LENSES HAVE CLOUDED ON THE INSIDE SURFACE SO THERE IS NO WAY TO REMOVE THE CLOUDING. IT IS NOT DUE TO MOISTURE. I HAVE HAD THE DEALER LOOK AT IT TWICE. IT IS PROGRESSIVELY WORSE. THE DEALER SAID THE REGIONAL REP SAID IT IS A NORMAL FINDING SO THE LENSES WILL NOT BE REPLACED UNDER WARRANTY. HE POINTED OUT THAT NEW LENSES WOULD DEVELOP THE SAME CLOUDING.
TRANSMISSION SLIPS, GAS CAP DOES NOT CLOSE/OPEN PROPERLY AND "STICKS." CONSTANT BUZZING SOUND FROM WINDOWS EVEN AFTER THEY WERE REPLACED AND THE MOONROOF WILL NOT CLOSE PROPERLY WHEN PRESSING THE BUTTON FOR THE FIRST TIME. THE MOONROOF WILL CLOSE AND THEN OPEN AGAIN.
2015 LEGACY 3.6R PURCHASED 12/18/14 TWO MAJOR SAFETY ISSUES: 1) SNOW / WATER ENTERING ENGINE COMPARTMENT WHILE DRIVING AND CAUSING A BURNING SMELL INSIDE CABIN AND EXTERIOR. 2) WATER LEAK INSIDE CABIN AT DRIVER FOOT WELL AREA. ENGINE BURNING SMELL: 1/7 NOTIFIED DEALER OF BURNING SMELL WHICH APPEARED TO BE COMING FROM ENGINE/UNDER CAR AND INSIDE CABIN WHILE CAR WAS IDLING. DEALER REVIEWED AND WAS UNABLE TO REPLICATE. 2/23/15 RETURNED TO DEALER AGAIN, ONCE AGAIN UNABLE TO REPLICATE 2/28/15 3255 MILES - BROUGHT TO ANOTHER SUBARU DEALER; DEALER CONFIRMED SMELL IN WRITING AND CITED DUE TO "RUSTPROOF COATING FROM FACTORY ON EXHAUST". 3/3/15 - DRIVING IN ANOTHER SNOW STORM, SMELLED BURNING AGAIN, PARKED AND OPENED HOOD - DISCOVERED WATER / SNOW ALL OVER ENGINE COMPARTMENT; ON TOP OF BATTERY AND COVERING ALL ELECTRICAL COMPONENTS; HAVE PICTURES. THERE IS EVIDENCE OF WATER STAINS AND RUST CORROSION ALL OVER ENGINE COMPARTMENT, ON ELECTRICAL WIRES AND THE PLASTIC WHITE FUSE CONNECTORS ARE DISCOLORED. SALT STAINS UNDERNEATH ENGINE HOOD AND ALL OVER ENGINE BODY. STANDING WATER UNDERNEATH THE BATTER CRADLE AS WELL AS SNOW. SEEMS WORSE ON LEFT SIDE THEN RIGHT BUT BOTH SIDES HAVE WATER. ENGINE HOOD IS FLUSH WITH BUMPER - DOESN'T APPEAR TO BE ANY FIT ISSUE, HOWEVER THE ONLY WEATHER STRIP IS A SMALL PIECE ABOVE THE GRILL AREA AND DOES NOT STRETCH ACROSS AND OVER THE LIGHTS. 3/3/15 CONTACTED SUBARU OF AMERICA AND DEALER - NO RESPONSE - YET. ****THIS IS A MAJOR SAFETY MECHANICAL CONCERN. AT NO TIME SHOULD WATER EVER ENTER THE ENGINE COMPARTMENT*** 2) WATER LEAK IN CABIN 3/2/15 DISCOVERED WATER LEAK INSIDE CABIN - DRIVER FOOT WELL AREA. NOTIFIED SUBARU OF AMERICAN ON 3/2 AND DEALER. KNOWN ISSUES DOCUMENTED ONLINE WITH SUBARU CROSSTREK AND PRIOR LEGACY MODEL YEARS. *TR
UPON LOW SPEEDS TRANSMISSION HOWLS, HESITATION FOLLOWED BY FAST ACCELERATION. KEY INSERTION INTO IGNITION IS DIFFICULT AND ROUGH. *TR
Data synced from NHTSA on May 4, 2026